Joe and his team made my rental experience very stress free. They're Awesome. Thanks, Jeff
Jeff S.Customer Reviews for U-Haul Moving & Storage of Granville Station
Testimonials From Recent Customers
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Always a pleasant experience at this location.
David E.Very nice and respectful man Mr Joe is! I will recommend this Uhaul facility to all my family and friends!! Thank you for wonderful customer service!!!!!!!
Joyce A. | Premières impressionsThanks
CARL P. | Premières impressionsMuy amble
Arnoldo A. | Expérience généraleJoe at the Granville location has been a huge help during our move. We rented trucks 3 times, and each time he was so kind, helpful and courteous. We will definitely recommend his location for storage and truck rentals!
Akua B. | Expérience généraleThe guy was very nice and willing to help.
cearis m. | Premières impressionsJoe was very helpful and fun to do business with..
Donald R.Great operators, extremely helpful and call you by your first name.
BRIAN S.Keep up this way! A winner!
J RUDI S. | Premières impressionsTuesday, July 19, 2022 To the Granville Storage Location, I have really appreciated all the help from Sandi, Joel and Daniel. They demonstrate that they care about their customers by going above and beyond to help. Sandi gave me a free months rent and offered me some furniture covers. Joel helped me when I was locked out of my car (engine still running) which, blocked the entry gate - what a relief Recently, I was leaving but the gate would not open due to power failure from the electric company We Energies. Joel manually dismantled part of the gate mechanism and manually opened the gate for me - wooo what another relief! Daniel have been nice and helpful. I appreciate he checks with his boss about my business transactions; also he allowed me to use their broom to sweep out one of my units. Thanks to ALL at the Granville Station Location! Have an amazing day! Dovie J
Dovie j. | Expérience généraleJoe who is the customer service representative that attended to me is exceptional representative. He made the whole process hassle free.
INNOCENT I.Joe is great. Very helpful.
Anthony B.How was amazing! Friendly, helpful, flexible, fast, organized, reasonable, and soooo very easy to deal with! Wish all UHaul locations were like this!
Richard H.The manager was extremely helpful! 10/10 service, keep it up!
Sabrina M.Joe is very pleasant to deal with, nice person and always has vehicle ready for pick up, in and out in minutes.
BRIAN S.Nice People
BRIAN S.Gentlemen at pickup counter was very helpful and courteous. Highly recommend his location/services
Bryan O.Had one problem with a late fee that was handled the wrong way considering the type of customer I was. It was not handled professionally.
Pandora J. | Expérience généraleMr. Tom was really nice. He and his wife are super good people I would recommend them to anyone looking for Uhaul! Thanks
Monica S. | Expérience généraleExcellent service à la clientèle
BRIAN S.Provide more gas in the truck. I received it with only a quarter of a tank.
Enrique R.Can't think of anything, great people at this location, I bypass other locations to get the best service and a smile during a time of moving, A special thanks to the team there.
Devani W.Continue the great work
Roosevelt P.Very nice experience
Kimberly W.Everything was great, Joe was very customer friendly
BRIAN S.Great service from this location - owner is awesome at his customer service
Ted L.Good. I appreciated the discount.
Paul R.I can not think of any thing to improve on. I was very impressed with the sanitizing of the employee. The employee who attended to me this morning was very thorough. He was also friendly, he made sure to answer my questions. One thing he did that impresses me a lot was the fact that he sanitize and clean the van after he headed me the van keys.
Stephanie S.Customer service was very kind and pleasant to work with. I will be recommending this location to all my family and friends! Thank you!!
Joyce A.the truck ran real bad it felt like if you gas the truck it ran real bad
doreen J.Joe was great. Very understanding and helpful. The only issue I could state with the site itself is that there is very limited parking.
David Z.The truck I rented had a roof leakage on the front left corner. It was a rainy day and this leakage caused my furniture to get soaked in the water during move. Because of this this water leakage, my costly dining table and bed has gotten a water damage.
Pardeep B.No problems, no improvement necessary.
BRIAN S.Joe is very helpful and a nice guy, employees are friendly as well.
BRIAN S.The staff was nice and helpful, worked fast and was available to meet all my needs when coming back after renting the truck and getting a small storage unit
Yokia C.Joe and Sandy are great to work with. Their shop is clean and orderly. They have the items you may need to move. Not like renting from a gas station rental location, who don't have anything to help you. Their trucks are clean and ready to go. Their customer service is excellent. They can't do enough to help you and the ease of moving. Gas station location rental facilities don't compare with them. U-haul should feel lucky to have dedicated employees like Joe and Sandy, their service is far beyond any others. I will rent from them again.
James G.Everything was great no need to improve anything
Jeff L.Awesome smooth move. Very well organized through completion . Je recommande fortement ce service. Fast efficient and careful moving your items. I was very pleased with their service from beginning to end.
Michele L. | Premières impressionsVery friendly and accommodating. Great customer service at this location!
Scott M.I've rented from this u-haul in the past. Joe is always great to work with.
Guy G.The woman working here was incredibly helpful and went above and beyond to ensure we could drop off our 15' truck.
SAMUEL F.The lady and the man are very nice
Charlie S. | Expérience généraleEverything was very easy.
Angela R.Don't have a recommendation
John C.Have better workers that shows respect and to always listen to your customers
Teresa T.Great owners. I have rented here numerous times and they are always great to work with & run a first class operation.
Mark E.Joe was extremely friendly and helpful. It was a cold morning and the truck was pre-warmed and ready to go when I arrived.
Richard M.Joseph and Sandy was and are two marvelous people to work with and I would recommend anyone to that site.
Alvin C. | Expérience généraleVery satisfied
Teresa T. | Premières impressionsJoe (I think) at the desk was super helpful Thank you very much1
Barbara H.Vehicle had warped brake rotors. Steering wheel shook when applying brakes. Notified employee of problem. Everyone at that location was very friendly and helpful.
Curt U.I enjoy an experiencing the hospitality that you guys gave me thank you for your service if I ever need you guys again I will come to you thanks a lot Joe and Sandy. From Randy Hogan. Sorry the way things went down at the end I got a very sick
Randy H. | Expérience généraleTruck was presented in clean and well-maintained condition. Daniel was professional and courteous with the entire rental process. Would recommend U-Haul Moving & Storage of Granville Station to others.
John J L.Joe does a great job. He is fast, courteous, and friendly. Very efficient. I always try and rent from his location and recommend them to friends.
Peter S.In the future, I will go out of my way to use this location. Joe was a pleasure to work with.
Adam M.Excellent service and equipment. Thank you
Michael P.Joe was the best
Philip S.The staff was friendly and very helpful!
Lisa R. | Expérience généraleNothing. Everything was fantastic!!!!
Richard L.The owners of this location are great. Ill never rent uhauk anywhere else in Milwaukee
Mark E.Let customers know to check the email message before they leave the lot so they can verify the condition of the truck compared to the pictures or do an in person inspection with the customer together before they drive away.
Diane S.The lanes were not lit as much as they could be
KEVIN W. | Expérience généraleTrailer kept blowing fuses in trailer wiring
D B.Bathroom is very nice and clean.
Eric P. | Premières impressionsKeep up the gud work!
Joseph E. | Premières impressionsThey were very welcoming me as I was moving my things out of the way kept asking me if everything was okay I was very pleased with the service. Sandy the manager woman sanitizing the office. Bathroom very clean . I saw her sanitize the trucks when when someone return them. Truck that I got was very clean windows clean smell fresh.
Wanda D. | Expérience généraleThe truck I had needed an alignment and a new starter. It struggled to start all day.
Mark F.The staff on the phone and in person were friendly and helpful!
Lisa R. | Premières impressionsThe staff here are always helpful and happy. Very Welcoming.
Tequila H.Very, clean and friendly. Move-in process was very convenient. Completed everything online, I was able to pull right up enter my gate Gide and begin moving. I was greeted immediately upon arrival by my name so that was a plus. The couple that lives on site are excellent. I will always recommend.
Tequila H. | Online Move InThe owner of this location is outstanding and a wonderful help in trying times for my son & I!
Julie P.Joe was amazing and really goes above and beyond for his customers
QUINETTA R. | Expérience généraleNothing the attendant was awesome and it really wasn't a good day for me and I appreciate his help.
QUENTIN G.Joe was great. Truck was ready and met my needs. Merci!
Gary H.If I every need this storages again I will alway come back I love them / Jon to death
Lartine J. | Expérience généraleJoe is amazing and really go’s above and beyond for his customers.
QUINETTA R. | Premières impressionsJoe and Sandy are very nice people there the best. The place is safe and secure and very clean.
Nancy D. | Expérience généraleThe owners are wonderful and super kind people! We loved working with them. The storage facilities are very well maintained.
Robert R. | Expérience généraleJoe was excellent at making a rough situation for us, more manageable!! Thank you Joe!! We will be back!!
Julie P.Desk person was friendly and helpful Storage unit was very clean
CAROLYN D. | Premières impressionsGreat customer service!!
Darnell T.They two representatives were very nice, were able to assist me with my auto transport quickly and overall dropoff was very easy.
Anas S.Joseph and Sandy do a great job at maintaining the storage facilities/grounds
JORGE F. | Expérience généraleYour staff on Granville are such great people to work with. They have excellent communication skills. They are understanding and helpful and they have great hearts.
Vera H. | Expérience généraleStaff great, very helpful.
Francois (Frank) R. | Premières impressionsThank you for your customer service
Demetreus R. | Expérience généraleJoe is super friendly and helpful. Wonderful place to rent.
Robert R. | Premières impressionsI'll always go to U-Haul for my storage needs and it's been a pleasure always.
Randy M. | Expérience généraleI just don't like you keep raising the storage fees it's been raised twice in the same year.
CLINTON S. | Premières impressionsGranville is my favorite location & will not use another unless critically desperate. The location meets all of the Uhaul expectations but the staff there exceed expectations! Thanks for keeping my things safe during my renovations.
Angela-Marie A. | Expérience généraleJoe and Sandy are the best!!!! They serve all of their customers with excellent professionalism. They always greet with smiles and both have very cordial personalities. World-class U-Haul representation to the utmost!!!!
AVIS T. | Expérience généraleThe facility is very, very clean. They are able to answer questions asap.
Fredrick G. | Premières impressionsGreat service
Aaron R. | Premières impressionsJoe and staff were always friendly and helpful. I would definitely recommend this facility.
Tammy W. | Expérience généraleVery help full. Had all the answers I needed. Really like the 1st month free.
robert b. | Premières impressionsThe rep was the kindest and most helpful person
Deidre H. | Premières impressionsI was very pleased with the management of the site.
Tim F. | Expérience généraleFelt very welcome there.
Tim F. | Premières impressionsExcellent
Adrian R. | Expérience généraleVery kind and friendly. Best customer service you can get!
She K. | Premières impressionsThe owners of this facility were so welcoming and accommodating. It was always smooth when I came to the facility and easy accessing my unit. Once when I left my lock undone they called and emailed me to alert me the same day to come and adjust it for security. They monitor the facility Well so I felt my things were safe until I could get there later that day. With them walking around and doing checks for such situations daily I am grateful. I appreciate all of their the hospitality! Would totally recommend!
Maya M. | Expérience généraleVery experienced and gave me all the information that was needed for me
wanda D. | Expérience généraleThey was very kind nice and patient with me 😊😊☺️☺️😊☺️😁
Easter C. | Expérience généraleThe staff and management was very accommodating to my needs. I will definitely use there service again and recommend to friends!
Nadine M. | Expérience généraleThe gentleman was friendly, he explained the storage process. I would definitely refer others here. Even when I called a few days earlier, the lady assist me was very friendly as well.
Tammy W. | Premières impressionsI am just happy with the owners of the Granville location.
Yowanda C. | Premières impressionsThey where very friendly and fast, I was in and out in less then 20 mins. 👍🏽
Jerry S. | Premières impressionsThanks
Jacquelyn B. | Expérience généraleBEEN USING THEM FOR AWHILE NOW...LOVE THEM
Charnell p. | Expérience généraleGreat customer service and nice storage facilities
James M. | Expérience généraleGreat staff very helpful
Dexter A. | Expérience généraleBest customer service around!!! Great guy working the desk, friendly and knowledgeable.
Linda R. | Premières impressionsAbsolutely great customer service!!
Tamera T. | Premières impressionsThe worker was nice, polite and quick.
Seceana M. | Premières impressionsSandy and Joe were such a pleasure to do business with. Always a warm smile and helping hand.
Tennita C. | Expérience généraleVery helpful and professional staff.
Dexter A. | Premières impressionsGreat storage experience.
Sterling H. | Expérience généraleSandy and Joel are very nice professional people, always there to help me with any of my needs. I would highly recommend the U haul to anyone.
RANDY C. | Expérience généraleGreat service,
Dion R. | Premières impressionsGreat understanding
frederick h. | Premières impressionsSandy was very helpful and friendly she did a great job
Suvonia C. | Premières impressionsGreat staff. Exceptional service. Will recommend them to any who ask.
Shannon S. | Premières impressionsThe care takers at this particular location are the best in the business. If they could be cloned for other locations you guys would experience major business increases.
victor m. | Expérience généraleSandy and Joe are always very helpful! Thanks guys I appreciate the service over the years! Only moved out due to relocating but I've been a happy customer at the Granville location for many years
Ronald S. | Expérience généraleJoe and Sandy are wonderful. I have used their location several times over the past years when I needed to store my belongings and would go back if I need storage again.
misty j. | Expérience généraleNeed to hire a person like me
Randy H. | Premières impressionsVery nice and informative. Sandy was pleasant to work with.
Chappelle R. | Premières impressionsJoe and sandy are assets to this company. I wish they were my employees. They're professional helpful, the place is clean and ran correctly. By far the best uhaul and storage experience i ever had.
TAVIS B. | Expérience généraleI 'd would recommend this U-Haul Storage Facility to friends.
Celestine L. | Expérience généraleVery helpful. Got done in a timely manner and they were so tidy. Would recommend this place to anyone else. Very outgoing people great personalities. Thanks for the Hard work it's very appreciated
Demetres H. | RéservationVery friendly and helpful folks!
yvonne b. | Expérience généraleYou guys were awesome throughout my entire stay !!!!! Would definitely recommend this location
shamonica c. | Expérience généraleNice staff
Trayana C. | Expérience généraleWonderful staff!!!
Christine G. | Expérience généralejust to do the things you are doing , great service.
Jimmie G. | Expérience généraleNo comments
MELISSA A K. | Expérience généraleFriendly and helpful
Chari S. | Expérience générale