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Elmer J. | Expérience généraleCustomer Reviews for U-Haul Moving & Storage of Granville Station
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Awesome service. Always friendly and helpful
Jay N.Everything was great as usual from this location, that's why we use this location
BRIAN S.Gentleman who signed me in and issued the van: Great personality. Gal who was there when I returned it: Very cordial and helpful.
Jeff G.Excellent service provided by staff, particularly Joe, at this location.
Bernard S.GET WHEEL ALIGNMENTS HORRIABLE DRIVING TO OHIO AND SNOWY CONDITIONS!!!!
edward E.The manager was very professional and friendly.
sheik B.Friendly, fast and efficient. Highly recommend this location. Absolutely great staff, friendly, engaging and helpful.
Kevin M.Excellent
Ebony C. | Expérience généraleCustomer service is great and vehicles are clean as usual unlike other UHAUL locations in the area.
BRIAN S.Nothing could make it better, they do a great service at that location. Joe always has everything ready to go when we show up and when we return it's a snap. Never an issue, always satisfied.
BRIAN S.I had rat dropping all over my furniture.
Kimberly S. | Expérience généraleJoe is the nicest person. I enjoyed working with him and will definitely consider Granville station in the future.
Chareese M. | Expérience généraleGreat storage unit. Joe and team are so friendly and helpful in getting you all set up and in their units. Always open and safe with the keypads and cards. I always felt my items in storage were safe and secure in this facility. If you're in the area looking for storage, I would highly recommend Joe's UHaul
Emily J. | Expérience généraleJoe has excellent customer service
SECQUOYAH S. | Premières impressionsAs always, our experience has been nothing but excellent, we are lucky to have this UHaul facility so close to our business. They always have what we request at the snap of a finger. Thank you UHaul
BRIAN S.Nothing to improve, everything is perfect.
BRIAN S.This location had everything ready to go the minute we showed up unlike other locations. Excellent service à la clientèle
BRIAN S.Checkout was efficient. This was the cleanest UHaul I have ever rented.
Cynthia R.I love this particular U-Haul facility, the Granville station. The manager of the facility is exceptionally knowledgeable and an overall decent human being who respects and treats his customers with dignity. He is always willing to help if he can.
omar c. | Expérience généraleJoe was great!!! He's so friendly and attentive! I really recommend this store and let Joe and Sandy help! God bless them
Gonzalo G.Joe was very professional and had everything ready when we arrived.
BRIAN S.Manager was super friendly and accommodating- did a great job.
Gabrielle B.It started out badly with no truck first location on reservation. The gentlemen at this location was very helpful.
william C.Joe is awesome very helpful ,understanding and knowledgeable.
Hallarin G. | Premières impressionsJoe was terrific - both a pick up and drop off. The price was reasonable and the equipment was in great condition. Very easy to reserve online, and a very easy rental. Two thumbs up.
David H.Some workers were rude and some were nice and also I never received a key card for some reason
Teresa T. | Expérience généraleBest U-Haul location I have experienced. Joe was helpful and friendly. Will rent here again
Cliff M.After moving out there were nice droppings
Tiffany W. | Expérience généraleGreat customer service, truck was ready upon arrival, I was in and out in 5 minutes. Great support
BRIAN S.The gentleman at the uhaul on Granville Rd in Milwaukee WI deserves a raise. He was incredibly friendly and helpful. Made for a much easier experience
Colin F.Great service!
Daniel L.None--everything great.
Karen B.Joe was awesome
Bonnie L.I really enjoyed renting spaces they was very friendly at all times each time I went . The staff went way beyond to help their customers I really believe a $ rise should be given. Good hospitality,very friendly, helpful, matterable,if I ever have to rent storage space again i will be coming back to this uhaul location.
Ebony R. | Expérience généraleI've been in this unit for many years. Never had a problem with water, bugs, mice, etc. Very pleased. Owners have been amazing. Would definitely recommend this facility. If I ever need to rent a truck I would certainly come here.
ELIZABETH G. | Expérience généraleJoe and Sandy are exceptional at Granville station
Travis H. | Expérience généraleno issues. rental and pickup went smoothly, and staff was friendly and courteous.
Mark J.Joe was very helpful. He got me in and out and didn't act or seem irritated with any questions I asked him.
Tunshay D.Joe was amazing. A+ above and beyond. Perfect customer service.
Jordan J.Very friendly owner/manager. We will use his facility again for sure! Excellent service!
Patrick G.Nothing that I can think of. Joe was very friendly and helpful!
Vicki A.Everything is well maintained, please keep up the good work for your customers. The attendant at this U-Haul facility is great with his customers. Very friendly with great customer service skills.
omar C.The manager was a great guy
INNOCENT I.The manager/owner was great and super friendly. 10/10
David B.Excellent experience. Joe is a great person to deal with.
Robert H.Everything was fine. I did tell him that the truck had grass clippings in the back when I cleaned it out.
Shawn M.I will always rent from you from now on. Friendly, helpful service, not trying to up-charge, clean trucks in great repair, and great deals/savings. So happy to have been referred to you and will continue singing your praises!
Lynn P.App was a bit faster this time, but it's still too slow. Fix it.
Poul David R.I used the app on my iPhone. I'm a very tech-savvy user and wanted to see how it all worked. Bottom line: it worked well, but SLOWLY. No, it's not my phone. Again, the app is well-designed and relatively easy-to-use. But it sat there "spinning" more than once and one time, I had to "dismiss" and start over.
Poul David R.Very friendly staff at both pickup and delivery.
Kyle L.Joe and his team made my rental experience very stress free. They're Awesome. Thanks, Jeff
Jeff S.Always a pleasant experience at this location.
David E.Very nice and respectful man Mr Joe is! I will recommend this Uhaul facility to all my family and friends!! Thank you for wonderful customer service!!!!!!!
Joyce A. | Premières impressionsThanks
CARL P. | Premières impressionsMuy amble
Arnoldo A. | Expérience généraleJoe at the Granville location has been a huge help during our move. We rented trucks 3 times, and each time he was so kind, helpful and courteous. We will definitely recommend his location for storage and truck rentals!
Akua B. | Expérience généraleThe guy was very nice and willing to help.
cearis m. | Premières impressionsJoe was very helpful and fun to do business with..
Donald R.Great operators, extremely helpful and call you by your first name.
BRIAN S.Keep up this way! A winner!
J RUDI S. | Premières impressionsTuesday, July 19, 2022 To the Granville Storage Location, I have really appreciated all the help from Sandi, Joel and Daniel. They demonstrate that they care about their customers by going above and beyond to help. Sandi gave me a free months rent and offered me some furniture covers. Joel helped me when I was locked out of my car (engine still running) which, blocked the entry gate - what a relief Recently, I was leaving but the gate would not open due to power failure from the electric company We Energies. Joel manually dismantled part of the gate mechanism and manually opened the gate for me - wooo what another relief! Daniel have been nice and helpful. I appreciate he checks with his boss about my business transactions; also he allowed me to use their broom to sweep out one of my units. Thanks to ALL at the Granville Station Location! Have an amazing day! Dovie J
Dovie j. | Expérience généraleJoe who is the customer service representative that attended to me is exceptional representative. He made the whole process hassle free.
INNOCENT I.Joe is great. Very helpful.
Anthony B.How was amazing! Friendly, helpful, flexible, fast, organized, reasonable, and soooo very easy to deal with! Wish all UHaul locations were like this!
Richard H.The manager was extremely helpful! 10/10 service, keep it up!
Sabrina M.Joe is very pleasant to deal with, nice person and always has vehicle ready for pick up, in and out in minutes.
BRIAN S.Nice People
BRIAN S.Gentlemen at pickup counter was very helpful and courteous. Highly recommend his location/services
Bryan O.Had one problem with a late fee that was handled the wrong way considering the type of customer I was. It was not handled professionally.
Pandora J. | Expérience généraleMr. Tom was really nice. He and his wife are super good people I would recommend them to anyone looking for Uhaul! Thanks
Monica S. | Expérience généraleExcellent service à la clientèle
BRIAN S.Provide more gas in the truck. I received it with only a quarter of a tank.
Enrique R.Can't think of anything, great people at this location, I bypass other locations to get the best service and a smile during a time of moving, A special thanks to the team there.
Devani W.Continue the great work
Roosevelt P.Very nice experience
Kimberly W.Everything was great, Joe was very customer friendly
BRIAN S.Great service from this location - owner is awesome at his customer service
Ted L.Good. I appreciated the discount.
Paul R.Awesome smooth move. Very well organized through completion . Je recommande fortement ce service. Fast efficient and careful moving your items. I was very pleased with their service from beginning to end.
Michele L. | Premières impressionsThe lady and the man are very nice
Charlie S. | Expérience généraleJoseph and Sandy was and are two marvelous people to work with and I would recommend anyone to that site.
Alvin C. | Expérience généraleVery satisfied
Teresa T. | Premières impressionsI enjoy an experiencing the hospitality that you guys gave me thank you for your service if I ever need you guys again I will come to you thanks a lot Joe and Sandy. From Randy Hogan. Sorry the way things went down at the end I got a very sick
Randy H. | Expérience généraleThe staff was friendly and very helpful!
Lisa R. | Expérience généraleThe lanes were not lit as much as they could be
KEVIN W. | Expérience généraleBathroom is very nice and clean.
Eric P. | Premières impressionsKeep up the gud work!
Joseph E. | Premières impressionsThey were very welcoming me as I was moving my things out of the way kept asking me if everything was okay I was very pleased with the service. Sandy the manager woman sanitizing the office. Bathroom very clean . I saw her sanitize the trucks when when someone return them. Truck that I got was very clean windows clean smell fresh.
Wanda D. | Expérience généraleThe staff on the phone and in person were friendly and helpful!
Lisa R. | Premières impressionsVery, clean and friendly. Move-in process was very convenient. Completed everything online, I was able to pull right up enter my gate Gide and begin moving. I was greeted immediately upon arrival by my name so that was a plus. The couple that lives on site are excellent. I will always recommend.
Tequila H. | Online Move InJoe was amazing and really goes above and beyond for his customers
QUINETTA R. | Expérience généraleIf I every need this storages again I will alway come back I love them / Jon to death
Lartine J. | Expérience généraleJoe is amazing and really go’s above and beyond for his customers.
QUINETTA R. | Premières impressionsJoe and Sandy are very nice people there the best. The place is safe and secure and very clean.
Nancy D. | Expérience généraleThe owners are wonderful and super kind people! We loved working with them. The storage facilities are very well maintained.
Robert R. | Expérience généraleDesk person was friendly and helpful Storage unit was very clean
CAROLYN D. | Premières impressionsJoseph and Sandy do a great job at maintaining the storage facilities/grounds
JORGE F. | Expérience généraleYour staff on Granville are such great people to work with. They have excellent communication skills. They are understanding and helpful and they have great hearts.
Vera H. | Expérience généraleStaff great, very helpful.
Francois (Frank) R. | Premières impressionsThank you for your customer service
Demetreus R. | Expérience généraleJoe is super friendly and helpful. Wonderful place to rent.
Robert R. | Premières impressionsI'll always go to U-Haul for my storage needs and it's been a pleasure always.
Randy M. | Expérience généraleI just don't like you keep raising the storage fees it's been raised twice in the same year.
CLINTON S. | Premières impressionsGranville is my favorite location & will not use another unless critically desperate. The location meets all of the Uhaul expectations but the staff there exceed expectations! Thanks for keeping my things safe during my renovations.
Angela-Marie A. | Expérience généraleJoe and Sandy are the best!!!! They serve all of their customers with excellent professionalism. They always greet with smiles and both have very cordial personalities. World-class U-Haul representation to the utmost!!!!
AVIS T. | Expérience généraleThe facility is very, very clean. They are able to answer questions asap.
Fredrick G. | Premières impressionsGreat service
Aaron R. | Premières impressionsJoe and staff were always friendly and helpful. I would definitely recommend this facility.
Tammy W. | Expérience généraleVery help full. Had all the answers I needed. Really like the 1st month free.
robert b. | Premières impressionsThe rep was the kindest and most helpful person
Deidre H. | Premières impressionsI was very pleased with the management of the site.
Tim F. | Expérience généraleFelt very welcome there.
Tim F. | Premières impressionsExcellent
Adrian R. | Expérience généraleVery kind and friendly. Best customer service you can get!
She K. | Premières impressionsThe owners of this facility were so welcoming and accommodating. It was always smooth when I came to the facility and easy accessing my unit. Once when I left my lock undone they called and emailed me to alert me the same day to come and adjust it for security. They monitor the facility Well so I felt my things were safe until I could get there later that day. With them walking around and doing checks for such situations daily I am grateful. I appreciate all of their the hospitality! Would totally recommend!
Maya M. | Expérience généraleVery experienced and gave me all the information that was needed for me
wanda D. | Expérience généraleThey was very kind nice and patient with me 😊😊☺️☺️😊☺️😁
Easter C. | Expérience généraleThe staff and management was very accommodating to my needs. I will definitely use there service again and recommend to friends!
Nadine M. | Expérience généraleThe gentleman was friendly, he explained the storage process. I would definitely refer others here. Even when I called a few days earlier, the lady assist me was very friendly as well.
Tammy W. | Premières impressionsI am just happy with the owners of the Granville location.
Yowanda C. | Premières impressionsThey where very friendly and fast, I was in and out in less then 20 mins. 👍🏽
Jerry S. | Premières impressionsThanks
Jacquelyn B. | Expérience généraleBEEN USING THEM FOR AWHILE NOW...LOVE THEM
Charnell p. | Expérience généraleGreat customer service and nice storage facilities
James M. | Expérience généraleGreat staff very helpful
Dexter A. | Expérience généraleBest customer service around!!! Great guy working the desk, friendly and knowledgeable.
Linda R. | Premières impressionsAbsolutely great customer service!!
Tamera T. | Premières impressionsThe worker was nice, polite and quick.
Seceana M. | Premières impressionsSandy and Joe were such a pleasure to do business with. Always a warm smile and helping hand.
Tennita C. | Expérience généraleVery helpful and professional staff.
Dexter A. | Premières impressionsGreat storage experience.
Sterling H. | Expérience généraleSandy and Joel are very nice professional people, always there to help me with any of my needs. I would highly recommend the U haul to anyone.
RANDY C. | Expérience généraleGreat service,
Dion R. | Premières impressionsGreat understanding
frederick h. | Premières impressionsSandy was very helpful and friendly she did a great job