Évaluations des clients U-Haul Moving & Storage of Harrisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Harrisburg

Cote générale :

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Marianne S.
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the man who took care of me was really nice.

liz R.
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Le client n'a pas laissé de commentaire.

Douglas N.
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Le client n'a pas laissé de commentaire.

hector S.
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Very good customer service

Carlos F.
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Le client n'a pas laissé de commentaire.

Robert M.
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Staff was helpful and friendly. Person in charge apologized for my being inconvenienced, even though they were not responsible. this was a positive experience that restored my confidence in the business.

Linda C.
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Friendly, knowledgeable staff, fast and thorough.

Benjamin A.
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Process was quick efficient, friendly and accurate. Good Job!

Corey L.
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Le client n'a pas laissé de commentaire.

Mark P.
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Le client n'a pas laissé de commentaire.

kathy S.
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Le client n'a pas laissé de commentaire.

Dwayne A.
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Fast and efficient

Paula C.
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Le client n'a pas laissé de commentaire.

Leonard S.
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Driver’s door kept popping open to the secondary safety latch.

Scott T.
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Le client n'a pas laissé de commentaire.

Robert C.
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Owner / operater was very attentive and explained whole process easily. The return of equipment was quick and painless.

Mark Z.
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Le client n'a pas laissé de commentaire.

Carol L.
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Le client n'a pas laissé de commentaire.

Robert K.
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I was impressed how professional this transaction was. Great improvement over years past.

maximino A.
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Le client n'a pas laissé de commentaire.

Joseph P.
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Le client n'a pas laissé de commentaire.

RICK M.
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Le client n'a pas laissé de commentaire.

David H.
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deliver the trailer to my house, save me the trip to the rental site. everything was as expected, no surprises, I like that..

Timothy H.
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See above comments

Roger M.
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Le client n'a pas laissé de commentaire.

James C.
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Le client n'a pas laissé de commentaire.

Scott S.
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Le client n'a pas laissé de commentaire.

John G.
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When standing in line have csr acknowledge he knows others are waiting.

David A.
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Le client n'a pas laissé de commentaire.

Sarah S.
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Le client n'a pas laissé de commentaire.

James B.
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Experience was great from start to finish. Was greeted with friendly enthusiasm and professionally engaged throughout the process.

Stephen P.
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Le client n'a pas laissé de commentaire.

Maxis D.
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Le client n'a pas laissé de commentaire.

James P.
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Not sure why I got charged a cleaning fee. The cab was a mess when I got it. Looked like someone had spilled something on seats and floor. And I swept out the back when I was done.

Emmanuel R.
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Their doing great, keep it up

Layne W.
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I dropped off after hours

Levi K.
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Le client n'a pas laissé de commentaire.

Peter K.
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Every element of the experience was perfectly pleasant and simple

Adam Z.
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Le client n'a pas laissé de commentaire.

William L.
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The two gentlemen were professional and helpful. They were patient with trying to find the reservation number for returning of the unused cardboard and paper since I had forgotten my receipts when I returned the truck. Thank you to both of them!

Joseph G.
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Le client n'a pas laissé de commentaire.

Joseph G.
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Le client n'a pas laissé de commentaire.

David B.
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Nothing!

Kyle E.
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Trailer had a damaged wheel which got roadside assistance involved, but the guys there were awesome and even opened up five minutes early.

Daniel W.
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Le client n'a pas laissé de commentaire.

Scott W.
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Excellent experience. Everyone was very helpful and the experience was simple and seamless. Exactly what I would've hoped for. Great job.

Edwin R.
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Dan Kreiger who helped us was very knowledgeable in answering all our questions and concerns. I highly appreciated his customer service 100% and his respectful manners. Defiantly, I will come back for any future business. Please thank him for me.

SCOTT R.
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Le client n'a pas laissé de commentaire.

Frank M.
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Le client n'a pas laissé de commentaire.

Zane P.
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Le client n'a pas laissé de commentaire.

Paul S.
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Le client n'a pas laissé de commentaire.

Lynette R.
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It was the most trouble free rental I have ever had with UHaul. The team at the store were helpful and had good suggestions. They both went out of their way to ensure the rental experience was efficient.

Carl M.
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Le client n'a pas laissé de commentaire.

Anne B.
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1st Young man in location when I was picking up vehicle mumbled was difficult to hear when he spoke to me. He was annoyed and curt when I asked him to repeat what he said. He continued to have a conversation with other employees while waiting on me. I thought AAA discount was offered and he said not. He was rude. Not impressed. Different young man at drop off was ok.

Michelle D.
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Le client n'a pas laissé de commentaire.

L S.
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Le client n'a pas laissé de commentaire.

Stephanie M.
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Nothing. Your staff are great and very accommodating.

J Kent W.
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Le client n'a pas laissé de commentaire.

Lawrence W.
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The app for the phone was great, it documented the vehicle and allowed the customer to modify the photo. Thanks

Darrell W.
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Le client n'a pas laissé de commentaire.

Charles S.
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Le client n'a pas laissé de commentaire.

Anastasius P.
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Nothing. Friendly, basic service

michael S.
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Le client n'a pas laissé de commentaire.

joe B.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Joe L.
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Wiper blades were horrible. Should have been replaced long ago. No fluid in the washer which made wipers worse. Non adjustable steering wheel makes for an uncomfortable ride.

Joel B.
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Le client n'a pas laissé de commentaire.

Lisa A.
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I called in before delivering the truck to say that we could be running late on return and the representative of uhaul stated she would make a note on the acct...At 7:01p.m. we arrived and ALL lights were on but within seconds I could see the employees scrambling through the window to turn the lights off! I parked in front of the windows and had a clear view of the three male employees. My husband waited with the truck like the bay sign stated. No one came out to help. While we were waiting I called uhaul again only to get a representative with no patience and no desire to guide me in the return process. She decided to transfer me. However this did not happen because she hung up the phone! After sitting out in the parking lot for 25 minutes the workers finally came out...but before so, turned out all the lights. It was pouring rain and I did get the attention of one, but was talked to in a dismissive way...yes I was fuming by this point. However if someone just acknowledged us when we pulled in and quickly explained the drop off process...THIS would not have left a bitter taste.

Meheret G.
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Good service

Boris K.
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Everything was very good.

James K.
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Just keep doing great!

Denver K.
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Nothing

Robert E.
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Check engine light came on shortly after leaving the U-Haul facility. Call the facility and was told it would "probably" be OK to drive it. But if it broke down, to call the repair number. Upon turning in the truck, was informed that the Oxygen sensor was probably the issue. Would have been nice to have been told that during my initial phone call. Would have eased my stress level.

Kathleen R.
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Everything went well except the appliance dolly the strap would not get tight. Did tell them when we returned the truck.

George G.
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Have the side view mirror on the driver's side tightened so that it stays in place and can be seen during the whole driving experience.

Wendy W.
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Le client n'a pas laissé de commentaire.

Jacinto V.
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Great management staff, thus, were very accommodating in meeting my personal needs.

Bill H.
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Le client n'a pas laissé de commentaire.

Travis C.
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Le client n'a pas laissé de commentaire.

Brian S.
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Not a thing!

JEFFREY W.
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I was overcharged 10 dollars.

Bruce Z.
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Le client n'a pas laissé de commentaire.

Edward Z.
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Clean the front inside part better

William M.
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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M.
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Le client n'a pas laissé de commentaire.

Carl M.
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Le client n'a pas laissé de commentaire.

Toni G.
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Le client n'a pas laissé de commentaire.

Juan V.
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No comments

Stephen A.
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The appliance dolly was great and worked as expected. The only thing was the employees inside the building who helped me. I had no problems with the process, but their foul language while talking with each other and obvious lack of working was evident. The one man who helped me was focused on me which was great. While he was helping me, there were three other employees talking loudly about the next cars they want to buy, why foreign cars are bad, and random other personal things. It just seemed strange that they were being so obvious about not working and using the computers at the front desks to conduct personal business. That's all I have to say, just get those employees working on something! At least look like you're cleaning the place or something!

Timothy K.
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Le client n'a pas laissé de commentaire.

Marlene S.
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Le client n'a pas laissé de commentaire.

Lois L.
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I was charged to ‘rent’ furniture pads THAT I DID NOT WANT AND DID NOT USE. Just because YOU put them in the truck does not mean you get to charge me for them. I moved boxes - no need for these pads. I will tell everyone that PENSKE is the way to go because UHaul charges you for things you do not use.

Jeffrey W.
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Great customer service. No hassle rental.

Nancy L.
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Keep doing excellent service. Thank you.

Charles J.
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Le client n'a pas laissé de commentaire.

EXCEPTIONAL M.
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Le client n'a pas laissé de commentaire.

William A.
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Nothing, great experience.

Chris D.
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Le client n'a pas laissé de commentaire.

WILLIAM F.
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Le client n'a pas laissé de commentaire.

Allison D.
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Same comment agent was fine. The corporate u-haul system was cumbersome

Edgar C. | First Impressions |
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The two gentlemen at the counter were unprofessional like they didn’t really care! And the card reader system didn’t work. Paying $170mo for storage You would spect a nice customer service!!!

charles z. | Overall Experience |
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Only issues was that every time I opened the units door the alarm sounded. I assume my card was not reading as it should. Not a problem for me, if an alarm sounds, does anyone come to investigate?

charles z. | First Impressions |
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Pass card did swipe at test but failed at storage entrance. Alarm went off at opening of unit. With that said no one came to see why alarm sounded?????

William A. | Overall Experience |
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Seem to have a pest issue at the end.

William A. | First Impressions |
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Didn't like that I had to pay for a lock from you when I was told I could use my own lock.

Mack M. | Overall Experience |
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The facility was a great place to store some boxes and other items while moving in to my new house.

Marsha S. | Overall Experience |
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The "men" who worked in the office were rude and condescending. I will never rent for the U-Haul on Allentown Blvd again and I wake sure my friends do not either.

Patty M. | Réservation |
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My service was excellent and appreciated the assistance I received.

Erin S. | Réservation |
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Nice guys! Prompt service!

Janie J. | Réservation |
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Easy and convenient. Janie

Jay M. | Réservation |
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Resolve? Try to reach them. Rented a storage unit. Load in. Door bent. Lock won’t fit. Call only number given. Back thru call center. Who sends a message. I wait. Workers. Rude. Idiots.

Francine C. | Overall Experience |
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My overall experience was very professional, yet friendly. Everything staff member I dealt with both in Toms River, NJ and Harrisburg, PA were very knowledgeable, helpful, they went out of their way

edward c. | Overall Experience |
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I believe I was robbed! I was told I would receive a refund by the staff. I should have received a pro rated refund for usages not used. The staff needs to keep their communication straight.

Sarah F. | Overall Experience |
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....

Non reviews have been submitted for this location.

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