Évaluations des clients U-Haul Moving & Storage of Harrisburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Harrisburg

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Ciyde R.
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Le client n'a pas laissé de commentaire.

Patrice T.
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Le client n'a pas laissé de commentaire.

SANDRA LEE G.
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Coltin was so nice and very helpful. This young man explained everything thoroughly. I'm a manager myself and would absolutely appreciate an employee such as him. Please recognize him for excellent customer service. Thank you!

JANETTE T.
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All good!

SAI R.
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Le client n'a pas laissé de commentaire.

TYLER C.
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Le client n'a pas laissé de commentaire.

ROBERT H.
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Le client n'a pas laissé de commentaire.

Gerald S.
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Le client n'a pas laissé de commentaire.

Isaac M.
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Le client n'a pas laissé de commentaire.

mark K.
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Le client n'a pas laissé de commentaire.

JOHN M.
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Tuck leaked through the roof it the attic portion of the truck. Soaked a lot of boxes. Unacceptable for the price. I reported to uhaul and they offered no real solution.

MICHELLE G.
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The wiper fluid in the truck was not suited for winter weather conditions. During my 7 hour drive to Massachusetts, it was about 10 degrees outside so the wiper fluid lines froze and I had to keep pulling over the clean the windshield manually, which is not easy when you are not 6 feet tall and cannot easily reach the windshield even when hanging off the cab (which is not safe).

PAMELA R.
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I didn't receive my email receipt.

JEFFERY K.
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Far as I found, cheapest rates, reliable trucks, fast in and return also quick, great crew working there

IAN M.
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Le client n'a pas laissé de commentaire.

CHELSEA L.
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Le client n'a pas laissé de commentaire.

George P.
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Nothing. I had a good experience. You are wonderfully staffed at this location!

RICHARD P.
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When I tried to call to drop the unit off in Pittsburgh, didn't want to haul it back mt, I was on hold with 3 different people for 15 minutes each. I hung up after the 3rd 15 minute wait. People need to answer the phone.

Jeffery C.
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check in was easy and quick. staff was very nice.

DOROTHY R.
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This had to be the best experience I have ever had with equipment from UHaul..

Joseph G.
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Keep up the good work. Very thorough and helpful.

GREGORY L.
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The rental experience was quick and hassle free. Maddisyn was very friendly and efficient and conducted herself in a very professional manner.

MARTHA A.
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The gentleman was extremely kind and helpful!

Joseph W.
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Le client n'a pas laissé de commentaire.

Gary S.
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Le client n'a pas laissé de commentaire.

RAY M.
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Le client n'a pas laissé de commentaire.

JASON S.
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Le client n'a pas laissé de commentaire.

Mark M.
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Nothing....The experience good. No problems or issues...

JUANITA B.
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Very nice I will definitely use them again blessed

WILLIAM E.
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Le client n'a pas laissé de commentaire.

Michael L.
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Le client n'a pas laissé de commentaire.

LAWRENCE W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Lawrence W.
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Excellent people and service

Lawrence H.
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Le client n'a pas laissé de commentaire.

JOHN P.
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Le client n'a pas laissé de commentaire.

David R.
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Employees are always super busy but knowledgeable and friendly. Always rent from this location because of this.

Stephen S.
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Le client n'a pas laissé de commentaire.

Kurt A.
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They definitely don't clean their vehicles very well. I rented a cargo van one week and rented one rhe following and it had our footprints in it yet from week before where we stepped in moving unloading truck

Seth W.
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I felt badly for the employee there. He was all alone. The truck was great, as was the service.

Forrest K.
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Le client n'a pas laissé de commentaire.

Anthony M.
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The woman working at 7am on the morning of 12/29/2020 was fantastic - She was the best customer service we've ever worked with through U-Haul and I'd strongly recommend her to anyone!

JEFFERY K.
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Great fast service best price around

PAUL M.
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Le client n'a pas laissé de commentaire.

Evan K.
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Le client n'a pas laissé de commentaire.

noel H.
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Le client n'a pas laissé de commentaire.

William M.
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Le client n'a pas laissé de commentaire.

Matthew M.
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Le client n'a pas laissé de commentaire.

Christina L.
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Le client n'a pas laissé de commentaire.

Jeffery K.
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Your prices are very reasonable friendly service and fast in and out great job thank yoi

Alvin A.
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Provide better return notification and instructions prior to returning equipment. Possibly an email or text message with the instructions of what needs to be completed prior to the return date and time so customers can perform the necessary checks during that moment in time, i.e. photos/ location/ condition at return.

LARRY B.
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Le client n'a pas laissé de commentaire.

Duane O.
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No comments. I believe her name was Mattie but very good!

AMBER C.
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Le client n'a pas laissé de commentaire.

John R.
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This location was great- Madison made it easy. However, I am NOT impressed with UHAUL.com. We were guaranteed a pickup in Middletown when we requested on-line and got the guarantee. However, we received a call at 4:45PM that we needed to go to a different location for our rental -to a totally inconvenient location. Madison mad it easy at THAT location. You can be glad you have such dedicated employees

SHERMAN M.
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Snow should be shoveled out of pick-up trucks prior to rental. I shoveled 4” of snow out of the back.

Thomas L.
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The staff was very friendly and helpful, I did a last minute reservation and they were able to get me into a truck, so I could complete my move into my new home.

Edward Z.
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Quick and easy process!

ROBERT L.
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Le client n'a pas laissé de commentaire.

C C.
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Le client n'a pas laissé de commentaire.

C C.
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Le client n'a pas laissé de commentaire.

JERRY E.
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Le client n'a pas laissé de commentaire.

Edward H.
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Staff is pleasant, helpful, and competent.

ERIC B.
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On move-in day, we had two storage units. Upon arrival, they state we ordered two smaller units which was not true. It was mandatory that we find a storage unit that day because our lease was up at our location. Only one unit was available.The other local Uhaul facilities were full. We had were forced to locate a 2nd unit at a different storage facility. I was so disappointed with the service.

Colleen S.
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Le client n'a pas laissé de commentaire.

Christine B. | Expérience générale |
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Was never given a fob the alarm goes off but no one gets alerted Could just open door to area and anyone could walk into area, not secure at all No one answers phone at office Took over 2 weeks and then finally had to go to close out order No one returns calls

Nancy L.
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Excellent service and excellent quality

Emily U.
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Le client n'a pas laissé de commentaire.

Madeleine F.
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Le client n'a pas laissé de commentaire.

Britani V.
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Everyone was very friendly.

Sarita D.
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Le client n'a pas laissé de commentaire.

Nicole T.
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Le client n'a pas laissé de commentaire.

ALVIN F.
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Le client n'a pas laissé de commentaire.

RICHARD L.
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Le client n'a pas laissé de commentaire.

Ed L.
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Le client n'a pas laissé de commentaire.

BRIAN M.
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The mechanical nature of the truck wasn't top notch. The transmission is need of servicing. But/ I don't hold that against the location. These trucks take a beating. Service reps were super friendly and efficient and thorough in their explanations.

Melanie M.
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Would you consider converting the 12v outlets in the vehicle to USB ports so device charging could happen during the driving? Otherwise, the vehicle/equipment was great. The van impressed me with it's handling - much easier than I expected.

Ryan G.
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I believe Wayne Thomas helped me out. He was fantastic. Very friendly and very helpful. He got me in and out quickly and efficiently.

Jesse L.
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Only problem I had was when I made the reservation I didn't want to go too far so I was told they have a trailer for me in Palmyra PA. I went there for my reservation as per email check in as well and was told it was in Harrisburg which is the opposite direction of where I was going and now 45 minutes away from my house. Now I lost an hr of my reservation and had a 2 hr drive ahead of me. It all worked in the end but my reservation that I made in Lebanon wasn't ideal. Made me feel like they wanted to get my reservation but screwed me after I confirmed it. Oh well.

Dennis M.
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Le client n'a pas laissé de commentaire.

JAMES Y.
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Le client n'a pas laissé de commentaire.

JULIAN A.
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There was no long wait. They took care of my reserved spit and was out the door within 5 minutes. Now that's great service.

GLEN L.
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Le client n'a pas laissé de commentaire.

Thomas W.
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Keep doing what you been doing!

Anthony T.
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Le client n'a pas laissé de commentaire.

Eric K.
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Experience was incredible. If I didn't have a car already, I would rent a u-haul truck every day just to ride around in

CHRISTINE N.
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Le client n'a pas laissé de commentaire.

SUSANNE MARIE W.
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Computer went down; employee says it happens often!

Garry J.
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Le client n'a pas laissé de commentaire.

ALI F.
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Madison at the local office is a great associate with a perfect customer service knowledge and very professional. The truck which I used should not be on the road. The girl which made my reservation at your headquarters should learn customer service from Madison.she is mean ,unprofessional and doesn't know how to take care of the customer. It's people that make or break any organizations.

LYNN M.
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Le client n'a pas laissé de commentaire.

Richard L.
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This dealer is always very efficient. Maddisyn was great to work with.

Devi D.
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Le client n'a pas laissé de commentaire.

Karen B.
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Le client n'a pas laissé de commentaire.

Madhav B.
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The person at the front desk was rude

Michael M.
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Le client n'a pas laissé de commentaire.

Wesley S.
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Mobile check in was difficult, photos of damage unable to be uploaded. Dolly and moving blankets ordered were not in truck.

Sherri A.
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Le client n'a pas laissé de commentaire.

DEBORAH C.
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I made a reservation for Saturday with a customer service representative, she was very helpful. When I explained 5:30 was a little late in the day for us she suggested calling in the morning to check for a cancelation. I called at 7am, another very helpful csr told me a truck was due to be returned at 9am & changed by pick up time. The young lady who took care of me at the location we always use was friendly & efficient as well. I actually got the last truck on the lot! From start to finish everyone was amazing!

Caitlin C.
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Le client n'a pas laissé de commentaire.

Rodger M.
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Le client n'a pas laissé de commentaire.

Jody L.
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Maddisynn is amazing.... she is professional and “makes it happen”. I've used this location twice in the last two weeks and both times Maddisynn was amazing. U-Haul is extremely lucky to have her.

Mark S.
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They did not have a truck ready for me at the contract stated time. This cost me an extra $55 from moving help.com

Kevin M. | Premières impressions |
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My only issue was that my storage facility was not available externally, but that was just a misunderstanding on my part. It was clearly labeled as interior, so I don't know what I was thinking, but I will know in the future!

Eric W. | Expérience générale |
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The experience with the storage unit was excellent. The move out experience on your website was horrible. Every time I got done with the process, the final screen would say my session had expired. I tried using the chat and after the tech read my problem, she disconnected the chat. I verified I was still online so internet was not the issue. I tried from both my cell phone Via cell tower and my laptop via cable modem. I finally had to go to the store in person to move out.

GRANT W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

BENJAMIN K. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Lakisha H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Edgar C. | Premières impressions |
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The two gentlemen at the counter were unprofessional like they didn’t really care! And the card reader system didn’t work. Paying $170mo for storage You would spect a nice customer service!!!

charles z. | Expérience générale |
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Only issues was that every time I opened the units door the alarm sounded. I assume my card was not reading as it should. Not a problem for me, if an alarm sounds, does anyone come to investigate?

charles z. | Premières impressions |
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Pass card did swipe at test but failed at storage entrance. Alarm went off at opening of unit. With that said no one came to see why alarm sounded?????

William A. | Expérience générale |
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Seem to have a pest issue at the end.

William A. | Premières impressions |
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Didn't like that I had to pay for a lock from you when I was told I could use my own lock.

Mack M. | Expérience générale |
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The facility was a great place to store some boxes and other items while moving in to my new house.

Marsha S. | Expérience générale |
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The "men" who worked in the office were rude and condescending. I will never rent for the U-Haul on Allentown Blvd again and I wake sure my friends do not either.

Patty M. | Réservation |
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My service was excellent and appreciated the assistance I received.

Erin S. | Réservation |
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Nice guys! Prompt service!

Janie J. | Réservation |
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Easy and convenient. Janie

Jay M. | Réservation |
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Resolve? Try to reach them. Rented a storage unit. Load in. Door bent. Lock won’t fit. Call only number given. Back thru call center. Who sends a message. I wait. Workers. Rude. Idiots.

Francine C. | Expérience générale |
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My overall experience was very professional, yet friendly. Everything staff member I dealt with both in Toms River, NJ and Harrisburg, PA were very knowledgeable, helpful, they went out of their way

edward c. | Expérience générale |
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I believe I was robbed! I was told I would receive a refund by the staff. I should have received a pro rated refund for usages not used. The staff needs to keep their communication straight.

Sarah F. | Expérience générale |
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....

Non reviews have been submitted for this location.

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