Customer Reviews for U-Haul Moving & Storage of Helena

3 850 évaluations

990 E Lyndale Ave   Helena, MT 59601
(just west of Probuild)

(406) 443-7750

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(406) 443-7750

990 E Lyndale Ave
Helena, MT 59601
(just west of Probuild)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

I can't think of anything

james C. 
Évaluation :
5

The employees were all so nice and helpful and made sure I was all set to go with my Uhaul trailer. Great customer service!

Emily M. 
Évaluation :
5

Everything was great. I've rented the same trailer from the same place several times and never had any problems. I've also recommended it to friends. A+

Charles N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy D. 
Évaluation :
5

Very friendly and helpful staff member. Quick service.

Katie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jadin V. 
Évaluation :
5

Rien

JOHN W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JOHN J. 
Évaluation :
5

all was good

joe L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mathew J. 
Évaluation :
4

I dropped off a 6'Ã-12' trailer last week after putting more than 2000 miles on it and put my items into storage. After only a few days I pulled everyrhing out and rented another trailer today for a short day trip. The staff has been courteous, professional, and the manager Dave has been outstanding to work with.

Brendan W. 
Évaluation :
5

The gentlemen at drop off location was very kind and didn't require any time to get drop off processed. I left a couple items in the truck cab and he made an effort to contact me to ensure I wouldn't forget these items - really appreciate him taking time to help me out.

David B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie B. 
Évaluation :
4

Tel about all types of trucks available.

diane P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jerry S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah H. 
Évaluation :
5

Loved my experience at this Uhaul! David Fisette was great to work with. I'm not sure who helped me with my return but he was just as friendly and extended our rental long enough we could safely travel back and unload the truck. Much appreciated!

cassie B. 
Évaluation :
5

No suggestions

elizabeth H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

leslie M. 
Évaluation :
3

door fell apart after loading, had to fix it my self or get another box, then unload and load a second time, unthread I patched the problem with a friend plus the use of his tools, took over one hour.....

Albert C. 
Évaluation :
5

I do business at this location for all my moving needs, and it's even better than the last time!

Cecilia L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LannieandKathy D. 
Évaluation :
5

The drop off was seamless.

Dan M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bill A. 
Évaluation :
4

Wife and I rented a car hauler; as we have used uhaul many times before; we were unhappy about not being able to use our debit card to pay. Another issue: we paid cash for the deposit; yet we have to wait 7-10 days for return of deposit in a paper check form. If you ask for cash up front then the company should return the cash at time of drop-off. We are thoroughly disappointed in this refund of deposit !!!!! Maybe we should have used a different hauling company.....

Baden W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

doug R. 
Évaluation :
1

Equipment was not correctly checked back in, Manger added 2 days of rental to my CC without permission and they never even tried to call and check on the trailer I rented until 4 days later? This location does not have it all together at all!

Tim F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAINE G. 
Évaluation :
5

Everyone from the GM down were friendly and easy to deal with.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jo G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Theodore Z. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael G. 
Évaluation :
5

I used your storage facility for years. It was always an easy in and out without needing assistance. My son moved back in and I immediately thought of your facility.

Carole S.  |  Premières impressions 
Évaluation :
2

Y'all forgot to check in the truck and called us the next day…..

Catherine L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

louie a.  |  Expérience générale 
Évaluation :
5

👍

GARY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANNY L J. 
Évaluation :
4

Thank you for having a safe place for our college student to store her belongings. She felt safe and loved the access to her storage unit! We appreciate the staff and how helpful and kind they always were!

Stephanie M.  |  Expérience générale 
Évaluation :
5

Wonderful staff. Very Friendly and very helpful. It's always very well lit and very clean. I feel safe and I know my things are safe. Prices are affordable. I would not go anywhere else.

Amy W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRA L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EMERSON V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RANDALL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mona h.  |  Expérience générale 
Évaluation :
5

Fast and easy service provided affordable great business With extraordinary crews to help with all questions

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mats R.  |  Expérience générale 
Évaluation :
3

Storage area was conveniently located and easy to access. Staff were friendly. Rented unit was poorly lit and parking to access it was limited. I felt it was overpriced for what I rented but made due.

kandice lynn m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATHEW J. 
Évaluation :
5

Love this service

Alan C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHEILA T. 
Évaluation :
5

Never do a pick up on Saturday morning LOL

ROBERT GLENN T. 
Évaluation :
5

Everything was perfect thank you.

Dustin G. 
Évaluation :
5

Excellent customer service. Everyone was always very helpful. The facilities were always extremely clean and well maintained, which I greatly appreciated.

JUSTIN H.  |  Expérience générale 
Évaluation :
4

The trailer was dirty.

BRADFORD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM LEE M. 
Évaluation :
5

Very quick and easy drop-off!

JESSICA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NENA SUSANNE K. 
Évaluation :
5

Super friendly and helpful staff! Will absolutely use them again.

ROBERT G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
3

Horrendous experience with Uhau over all We booked a truck 2 MONTHS before we nedeed it - Uhaul took our credit card and confirmed booking then we get a call less than 2 weeks before move date saying we may or may not have atruck - WHAT???!!! we booked EVERYTHING around the uhaul, with holidays before our move there was no way to set up an alternative, we ended up having to drive 3.hrs to collect our truck, pushed back our move an entire day rebooked movers who then didnt show up - NIGHTMARE, will never use Uhaul again or ever suggest friends using them. horribly stressful and costly experience and staff who couldn't care less

DAVID N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRISTOPHER LIND I. 
Évaluation :
4

Thanks

Drew N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HEATHER D. 
Évaluation :
5

I moved boxes and assorted bicycles and tubs in and out for 4 months. I was thankful for the UHaul carts available and a supply of used boxes I could take. It was clean, well lit and for the most part empty of others when I came. Je la recommande fortement.

MORGAN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY P. 
Évaluation :
5

My frustration comes with setting things up online then having to deal in person. The quoted number is NEVER what we pay it's usually a good $70 more. We tried to keep it for an extra day and the first day we're told it would just be another $40 second day we were told $114. The truck itself had MULTIPLE lights out including reverse, height lights, and more. I just wish the organization were better. You know we are at your mercy and take advantage of that

Savanna M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW C. 
Évaluation :
3

Easy to find but small location

Timothy F. 
Évaluation :
4

Returning the truck after hours on the website was very frustrating/anxiety inducing. The website could not access our location on our phones despite many minutes of troubleshooting. We could not bypass this step or manually enter our location. This is especially frustrating given that this was just a 3 hour rental for local use, of course we were in the right location! I recommend modifying this step.

Samuel C. 
Évaluation :
5

Once the van pulls up have a representative immediately meet the customer to check in the vehicle.

Michael F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARY V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alisha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD MALCOLM W. 
Évaluation :
3

Awkward to get into and out of. Good help!

Lawrence B. 
Évaluation :
3

Was given a truck that was on a quarter tank of gas. Drove the truck less than ten miles and when returned, the truck showed less than a quarter of a tank and was charged $48 for fuel and service charge. Pretty sneaky way of getting extra money out of a customer...

Kathleen B. 
Évaluation :
5

Excellent service à la clientèle. Even though we changed pick up locations and puck up times the staff were great, very attentive and super nice!

ERIK J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER RAY S. 
Évaluation :
5

Sam, did an excellent job. Highly impressed.

GARY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarah M. 
Évaluation :
5

Have small cargo trailers available. I had to drive 65 miles to pick up a 5x8 trailer. If the roads had been icy I would have had to cancel my rental reservation.

NANCY O. 
Évaluation :
5

Jacob Clark was the clerk and he was very helpful and friendly!

Serena A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LANCE S. 
Évaluation :
4

I reserved a uhaul but they didn't have it so had to downgrade to a truck when I got there. Do I get 50 dollars

THANH H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHILOH H. 
Évaluation :
5

Both Jacob and esp. Sam were very helpful.

MARTIN R. 
Évaluation :
4

Have the size needed on hand.....Not charge so much more to leave the trailer 65 miles away

DUANE D. 
Évaluation :
3

Representative did not help with the issues I faced during this rental experience.

Daniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORD LEE J. 
Évaluation :
3

Straps were frayed. Hard to insert in ratchet. Ramp pins needed lubrication. Hard to pull out. Helena clerk neglected to tell me not to back up with tow dolly or recommended speed limit. Whitehall, MT dealer(where I live), very helpful and pleasant. Checked that I have everything hooked up right.

DEBRA R. 
Évaluation :
5

They were awesome

CURTIS V. 
Évaluation :
5

Sam is amazing customer service professional. Truly a one-man show at the Lyndale location in Helena. Most amazing experience and service always when I come into this location especially when Sam is here! Anybody in Montana should use this location as their go-to location when renting or working with you all storage building any of your needs. Again I would give them five stars and then some for his kind professional and attend to service to all of his customers needs!

gregg j.  |  Premières impressions 
Évaluation :
1

I rented a pickup for a couple of hours. Amount initially charged to my Discover card was $57,93 (including an estimate of 25 miles). When i returned the pickup I was told the change was $41 and change (did NOT travel 25 miles). The clerk could not print me a receipt and said I would get an email receipt. Never received an email receipt and my Discover Card was charged $57.93. NOT A HAPPY CAMPER! I will go back to your store tomorrow to attempt clean up this mess.

JOHN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JUSTIN H.  |  Premières impressions 
Évaluation :
5

Excellent customer service.

JUSTIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Arthur S. 
Évaluation :
5

Fast and efficient help.

JOSHUA E. 
Évaluation :
5

Night and day difference from Bozeman.

JOHN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CECILIA M. 
Évaluation :
4

Everything was good

DAVID S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY W. 
Évaluation :
5

Staff provided answers to all my questions and worked to make sure I was familiar with the facility. Staff efficient and welcoming.

Mary K.  |  Expérience générale 
Évaluation :
5

I can't think of a single recommendation. I was treated with respect and the staff made it easy for us to complete our move.

MARY K. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Nateshia W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHLEEN D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tiffany m.  |  Premières impressions 
Évaluation :
5

I will definitely recommend this location and likely use it again in the future. Staff was professional and helpful!

Samantha E.  |  Expérience générale 
Évaluation :
5

It was a smooth process and I was pleased as how clean and secure the facility was.

MORGAN M.  |  Premières impressions 
Évaluation :
5

Staff are extremely nice and helpful. The facility is very clean and well maintained. I would highly recommend to anyone!

KIMBERLY J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

michael L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aura A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamie h.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Summer K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carla a.  |  Expérience générale 
Évaluation :
4

There was some miscommunication at first. As when I had called we had set up the storage and the truck. However that was not what happen when my kids got there. It was fixed and taken care of. I was charged 62 for a truck wr had for a couple hours and a free storage for 30 days. Seems really expensive when I was told 29.00.

Jo G.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jessie S.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannie N.  |  Expérience générale 
Évaluation :
3

We were told to use your company because of the K-Mart facility. If Lyndale is to be regarded as convenient for storage of heavy furniture and other heavy household items, then please kindly replace the second level stairs with ramps because your company is not offering any equipment that allows us to safely get heavy items up those stairs. Now I will have to hire another expensive moving crew to get all of those items out of there and it is almost impossible to find reliable and trustworthy moving crews in Helena who actually want to work. My understanding is that move-in to your K-Mart facility would have been much easier. Also, there needs to be enhancement of the instructions for initial entry into the building. The current instructions are not clear about the fact that we have to input access information on two different keypads before entering.

Dr G.  |  Online Move In 
Évaluation :
5

These guys are the best to work with and they are.good to us and they now me really well.

James R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell T.  |  Expérience générale 
Évaluation :
5

Terrific customer service! Steve, Triston and Will , all of these gentleman Are wonderful customer service representatives

Jeannie N.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

carla a.  |  Premières impressions 
Évaluation :
4

Code given to access building didn't work

Wendy S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

roger p.  |  Premières impressions 
Évaluation :
4

The employees were really nice, and I'm really thankful that the older gentleman was so willing to help me find the best solution for my needs.

sarah o.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheyenne n.  |  Premières impressions 
Évaluation :
4

It was difficult to navigate with two buildings and not much signage around. For someone who has never used a storage unit, this should be dealt with accordingly.

Sienna S.  |  Premières impressions 
Évaluation :
4

The only complaint I have is that I was told I would receive a free lock with the online payment and rental, yet I still ended up being charged for the lock.

Jenna S.  |  Online Move In 
Évaluation :
4

Expensive, but overall, a relatively decent value, considering indoor, and heated storage with excellent security, and good customer service.

Adam F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paige D.  |  Expérience générale 
Évaluation :
5

The customer service was excellent. I originally made reservation via the web since I live out-of-state. However, my daughter who attends college in Helena felt the storage unit we reserved may be too small. I went online to reserve bigger unit but couldn't find a way to cancel my previous reservation. When I called the U-haul storage facility, the person I spoke to took care of cancelling my reservation (no hassle) and moved me to a better unit for my daughter than what I originally reserved. Being so far away, I am so thankful for all of the help that was provided. My daughter successfully moved her stuff in and is very happy with the unit and the service that was provided to her. Thank you, Lyndale U-Haul Storage Facility!! We appreciate you!

Linda G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric B.  |  Premières impressions 
Évaluation :
5

🏆👍👍👍👍👍🥇

Carole S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

holly k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

InterWest H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erin T.  |  Expérience générale 
Évaluation :
4

Need to fix the alarm and keypad by the south door.

Shandee C.  |  Expérience générale 
Évaluation :
5

Taylor's and staff were very friendly , helpful, and thorough about questions and explanations. I was very comfortable with the whole process.

sam g.  |  Premières impressions 
Évaluation :
5

Ok, SO I had a terrible moving experience (That's what I get for not just going with Uhaul in the first place). I spoke with Taylor, the GM, at my Uhaul branch and she was absolutely amazing! She got me my first 30 days for my storage unit for free and got me a unit close to the door for my very very crappy moving company to deliver my stuff to. The price was comparable to many other storage facilities AND offered heated storage which was a HUGE bonus for me to not have my things in a storage unit where the outdoor temp can fluctuate between -5 degrees and 50 degrees in a weeks period. Every time I was at the unit the common area was clean and well lit. The staff was always super helpful whenever I needed assistance. My only gripe about the whole thing is that their parking situation could be a little better. It was difficult trying to get a Dodge truck and covered trailer in there because loading docks had parking blocks on them that could be easily tripped over loading and unloading trailers (and in my case, made it impossible to lower my covered trailer's loading ramp down, {This however would be a non-issue if you are using a Uhaul rental truck/trailer}) and so the only other entrance to the building is not well designed to handle a vehicle with an attached trailer for unloading and loading, but we got it done. It's because of the STELLAR customer service I experienced with Taylor (The GM) that I will never bother with a moving company again and just go straight to Uhaul for any and all moving and storage needs. PS. PLEASE PLEASE If you choose to use a moving company make sure you RESEARCH and check the Better Business Bureau for that specific moving company.

Zak R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AMY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M.  |  Expérience générale 
Évaluation :
5

Taylor is fantastic

MICHELLE E.  |  Premières impressions 
Évaluation :
5

Very helpful Staff...Most Highly Recommend!

CHRISTOPHER P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL M.  |  Premières impressions 
Évaluation :
5

Great service reps T this plCe! They are the greatest!thank you with respect for serving.

Don P.  |  Expérience générale 
Évaluation :
5

Thank you so much! U Haul Helena guides and supported my mom and myself through a new experience as spring semester ended amidst the pandemic. My family is in coastal Carolina; U Haul Helena service was second to none as I asked about boxes, packaging and ....someone to help carry boxes all in the final 12 hrs after finals ended. We DID it! Thank you!

Juliana B.  |  Expérience générale 
Évaluation :
2

I paid for a 10x10x10 space (or something like that). There was a pole in the middle of it this cutting the space into quadrants. The space I paid for is NOT the space I got. The store wouldn't even offer me a discount! AND...there is NO elevator. NO ELEVATOR?!??

Dana O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P.  |  Premières impressions 
Évaluation :
2

Security questionable. Lighting adequate. The pay extra to get in outside of office hours is a scam. Facility not always opened at scheduled time. Staff is great when you can find them and get help. Facility is clean. I've watched maintenance slip further with each month. Mistery water leak into my unit was the nail in the coffin.

trevor l.  |  Expérience générale 
Évaluation :
5

When my mother passed away, I needed a place to store her items so I could sort through them all. I was able to get the right size unit immediately, and had access whenever I needed it. The staff was always super professional and helpful. I also very much appreciated how quickly COVID measures were adopted so that the facility was safe.

Laura D.  |  Expérience générale 
Évaluation :
4

We did run across some mice running around in the storage facility. Also was displeased when I delayed a payment by about 2 days when Covid-19 hit us. I was charged a "late fee" and even though I explained my situation (husband just died), no break at all. I thought it was rather inhuman considering the circumstances. I'd never had a late payment to them for the years we had the unit.

MARTHA H.  |  Expérience générale 
Évaluation :
5

Clay and then Taylor were there to assist with a smile, at any time! Storage made easy and safe!

Sherry e.  |  Expérience générale 
Évaluation :
3

The service was great. What was NOT great was finding out the large storage locker I ordered has a support beam running through it. That makes is functionally NOT the size of the locker I rented. You should inform clients and offer a discount. That is crap.

Dana O.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sean l.  |  Expérience générale 
Évaluation :
4

A little pricey, but extremely secure with heated indoor units, and very friendly, professional staff/Owner.

Adam F.  |  Expérience générale 
Évaluation :
5

I am extremely impressed by the professionalism, willingness to take the time to show me my options, and helpfulness of your incredible employee, Sam! He was truly amazing. He was fairly busy and the only employee there, yet was calm, collected, and incredibly efficient. You are very fortunate to have him taking care of your business. Thank you for the great experience! I will definitely recommend you to others!

Anita C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUZANNE E.  |  Expérience générale 
Évaluation :
5

Clean and friendly

James R.  |  Premières impressions 
Évaluation :
5

The only problem was there wasn't sufficient lighting in my storage unit.

Dellanno F.  |  Expérience générale 
Évaluation :
3

My friend had to leave before I got there, so he ask them to please help me by putting my boxes in the storage unit for me, as I have a disability. They were polite, but no one helped me move the boxs

carrole s.  |  Premières impressions 
Évaluation :
5

Great experience.

Robert F.  |  Expérience générale 
Évaluation :
5

Fantastic Facility!

Cal M.  |  Premières impressions 
Évaluation :
5

a safe place to store things

KAREN P.  |  Expérience générale 
Évaluation :
5

Everyone at U-Haul in Helena, MT was professional, courteous and super helpful! Would most certainly recommend this office to anyone.

Linda G.  |  Expérience générale 
Évaluation :
4

Some staff were inpatient but other then that very nice

Shasta H.  |  Expérience générale 
Évaluation :
5

Clean units and customer service was excellent! I will recommend use at this location to others!

Timothy L.  |  Expérience générale 
Évaluation :
5

Great clean and secure location, helpful and friendly staff!! Thanks!

SARAH H.  |  Expérience générale 
Évaluation :
5

Very impressed with this facility and staff. I have had some very negative experiences with UHaul in other cities but this storage will get both my return patronage and highest recommendations.

SARAH H.  |  Expérience générale 
Évaluation :
5

If I needed a storage unit in Helena again, I would go to U-Haul! The place was always clean and picked up. Clay and his workers were awesome. So knowledgable, professional and friendly.

Gloria L.  |  Expérience générale 
Évaluation :
5

Wish it had an elevator.... Super clean!

travis t.  |  Premières impressions 
Évaluation :
5

Very helpful and considerate. When staff noticed I was assigned to move my heavy fur other into a second story unit, they immediately offered an available unit on the ground floor. 5 stars hands down!

Briggs A.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful. Would use again because that free month is awesome!!

cindy t.  |  Expérience générale 
Évaluation :
5

The folks at U-Haul in Helena were super helpful and kind in providing their advice for my moving situation and were prompt to set me up with the affordable storage I need!

Joseph T.  |  Premières impressions 
Évaluation :
5

Employees were excellent and very professional. I will use Uhaul moving and storage of Helena again!

Timothy L.  |  Premières impressions 
Évaluation :
5

The Helena crew went above and beyond. EXCELLENT!!!

Richard B.  |  Premières impressions 
Évaluation :
5

This facility was very helpful and efficient. The staff were friendly and professional.

Leslie S.  |  Premières impressions 
Évaluation :
5

I have been doing business on Lyndale for years and have always had good service.

Linda R.  |  Expérience générale 
Évaluation :
5

Courtesy and Knowledge Plus!

Sherry e.  |  Premières impressions 
Évaluation :
4

Very positive profficient.thank you.

Ramona H.  |  Premières impressions 
Évaluation :
5

Aucun

Angie G.  |  Expérience générale 
Évaluation :
5

Everything was excellent on both ends. The young guys in Helena (Stephen & Tristan) were awesome!

Thomas S.  |  Premières impressions 
Évaluation :
5

Awesome management with even better employees! Helena Uhaul will always have my business!

Hunter M.  |  Premières impressions 
Évaluation :
5

The employees were helpful my stuff was secure. I even was gifted a couple days while moving my belongings out. I feel blessed for the service I received by Helena Haul

Lonna A.  |  Expérience générale 
Évaluation :
5

Fast, friendly, helpful service. Nicest, cleanest storage unit I have ever seen.

Brielle G.  |  Premières impressions 
Évaluation :
5

Very helpful, informative and friendly staff. Thanks

misty w.  |  Premières impressions 
Évaluation :
5

The manager was patient and kind, and walked me through every aspect of the storage containers. Pricing, Hours, Loading Dock, Entry. He offered use of dollys and gave me a discount on a lock.

Susan b.  |  Premières impressions 
Évaluation :
3

We keep getting storage bills after I paid and turned in card keys. First month was free but next 3 days cost over $54. Now they $20 for a late fee . Something wrong somewhere, over.

Mike W.  |  Expérience générale 
Évaluation :
4

We have not moved our stuff in yet, but we stopped in to see the spaces we had "rented" a month ago, much to our surprise we didn't have a reservation. The space looks great, but staff needs training

debbie g.  |  Premières impressions 
Évaluation :
1

You would do better if you pro rated days of the month, over.

Mike W.  |  Premières impressions 
Évaluation :
1

They will do anything to get more money out of people and don't follow their contracts.

Edward H.  |  Premières impressions 
Évaluation :
5

I had nothing but the best service from Clayton and his staff. They treated me as I was the most important customer they had, but I noticed they treated all the customers around me the same way.

Warren J.  |  Expérience générale 
Évaluation :
5

Clay went above and beyond to help. Thank you very much!

Gazie R.  |  Expérience générale 
Évaluation :
5

Shockingly great experience. From personalized storage service, to friendly customer service, A+

Fred W.  |  Premières impressions 
Évaluation :
5

Guys were great and very helpful. Real nice facility and really like the level of security.

Jeff B.  |  Premières impressions 
Évaluation :
5

The storage area worked well.

Eric G.  |  Expérience générale 
Évaluation :
5

Very clean and secure. We felt that our belongings were in a safe place.

Maryann c.  |  Expérience générale 
Évaluation :
5

Staff is very helpful, patient, and accommodating. I'm so appreciative.

Yvette M.  |  Expérience générale 
Évaluation :
5

Everyone was very pleasant

Nicole M.  |  Expérience générale 
Évaluation :
5

Thanks

kim h.  |  Expérience générale 
Évaluation :
5

Nice facility. Great staff Manager was awesome to work with. Storage prices were a little high but worth it.

Len D.  |  Expérience générale 
Évaluation :
5

Clay and his team did a fantastic job ensuring that our needs were met - from the first moment we walked through the door and during every subsequent interaction.

david s.  |  Expérience générale 
Évaluation :
5

Very professional and willing to accomodate needs . Merci

kirk s.  |  Réservation 
Évaluation :
5

Clay was extremely helpful and during a very stressful move for my mother, helped the process go much easier. Merci!

kathleen m.  |  Expérience générale 
Évaluation :
5

Efficient, prepared, top-notch

FRANK W.  |  Expérience générale 
Évaluation :
5

The manager was exceptional. Very professional and courtesy and helpful. I would certainly recommend this location and staff, anytime !!

DeLores D.  |  Réservation 
Évaluation :
5

Great service thanks

Clinton H.  |  Expérience générale 
Évaluation :
5

Place is run great, manager Clay is a very helpful and professional person to work with. Very pleased

justin l.  |  Expérience générale 
Évaluation :
3

Good experience.

carol r.  |  Expérience générale 
Évaluation :
5

The facilities were always clean and secure. The staff was always friendly and helpful, every time I went in. I will definitely recommend you to others. Merci.

mary r.  |  Expérience générale 
Évaluation :
5

We rented 6 x 10 unit to help us store extra furniture and household items so that we could stage our house for sale. The manager and his staff at U-Haul were exceptionally helpful and friendly.

Stephen B.  |  Expérience générale 
Évaluation :
4

The price for 1 storage unit was very expensive and small. For the price I could have gotten a bigger unit someplace else. Also it seemed that they needed more staff working during the holiday weekend

Shanea M.  |  Expérience générale 
Évaluation :
5

The strongback service was outstanding

Adell d.  |  Expérience générale 
Évaluation :
5

An amazingly clean facility. The restrooms are like hospital operating rooms they are so clean. We will definitely use their services again. The staff made it so easy and the online was great

scott m.  |  Expérience générale 
Évaluation :
3

I am only recommending the Helena facility. I had the worst experience of my life with Uhaul and will bad mouth them until I die!

patty h.  |  Expérience générale 
Évaluation :
1

Awful service

katie l.  |  Expérience générale 
Évaluation :
5

Fantastic! The best U-haul experience we've had to date! A model of service and quality.

Chad P.  |  Expérience générale 
Évaluation :
5

I had a good experience using this storage facility.

curt r.  |  Expérience générale 
Évaluation :
5

What a efficient and easy experience! If in the future I need extra storage, I will choose your storage. Many thanks. Also, for my introductory rent fee mo.

Sherry p.  |  Expérience générale 
Évaluation :
5

Always friendly, and made sure that my purchasing experience was easy and fast.

Grace W.  |  Expérience générale 
Évaluation :
5

Merci

Melanie M.  |  Expérience générale 
Évaluation :
5

Nice

robin p.  |  Expérience générale 
Évaluation :
5

Perfectly mated my moving/storage needs. The staff was EXTREMELY accommodating and pleasant. Overall, an excellent experience.

dave e.  |  Expérience générale 
Évaluation :
5

Great facility and staff

JIM C.  |  Expérience générale 
Évaluation :
5

Clay and his staff are so helpful and professional!

Terri H.  |  Expérience générale 
Évaluation :
4

Storage and staff were great. The truck we drive cross country was a bit worn out. We were disappointed with it. But here in Helena all was very good.

Chere J.  |  Expérience générale 
Évaluation :
5

Uhaul met my needs and the guy that rented my unit to me was great. Made me feel welcome and no matter how big or small your transaction was that my business was appreciated the same.

Richard S.  |  Expérience générale 
Évaluation :
4

The staff made my experience very simple and straight forward. Merci.

adam s.  |  Expérience générale 
Évaluation :
5

The people at this location were exceptional in their work. Very, very good to work with, and also friendly, helpful, and courteous. Great management at the Helena store.

mandie s.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Icône Ventes de camions
    Camions à vendre

    Nous offrons la plus grande sélection de l'industrie!

  • Icône de bâtiment
    Historique

    Nous avons un programme de récupération adaptative visant à améliorer l'environnement!

Retour
Haut de la page