Évaluations des clients U-Haul Moving & Storage of Hemet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Hemet

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richard g. le

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Welcome to 2020

Jerry C. le

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Would use this location again... great location, great customer service... and great facilities.

Jerry C. le

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Staff is very friendly and helpful. Facilities are well kept

Steven K. le

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Return location was incorrect, had to call to update

Keviniesha R. le

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Le client n'a pas laissé de commentaire.

Dorian M. le

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Le client n'a pas laissé de commentaire.

victor b. le

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I rented it for 48 hours (2 days) and they charged me for 56 hours (4 days ) be honest and don’t take advantage of customers now I can’t get my money back until 72 hours that’s ridiculous

Noah S. le

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Le client n'a pas laissé de commentaire.

Steve L. le

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Le client n'a pas laissé de commentaire.

melvina d. le

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Spencer was very knowledgeable and explained everything so I could understand it. I had q great experience!

William C. le

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Le client n'a pas laissé de commentaire.

James H. le

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Speed up the rental process. Faster than years prior, but still too complicated and a lengthy process............

Gary P. le

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I had gotten my reservation online before hand and my check in was quick and easy. However, I had to wait about 20 minutes before I could check in because of customers ahead of me who hadn't already done things online. It would be nice if you could have an express check in for those of us who arrange things before hand and then show up on time.

rick f. le

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Transaction time was quick, vehicle was ready and available, clean and in good shape. Service was polite and professional.

George S. le

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Le client n'a pas laissé de commentaire.

vincent m. le

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Everything was great, the only think needs more counter persons, there was a line and it moved slow with only one counter person. Other than that it was great

angie a. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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My only negative comment is that I was a few minutes early to pick up the cargo van that I had reserved. There was only one employee working the desk and another client walked in just before me. This led to a half hour delay and service provided to me. This was frustrating because I had specifically made an appointment for pick up. I know there are different levels of employees but it would be wise to have a back up plan so that the wait time does not exceed 5 to 10 minutes, especially because I had a reservation. The vehicle was clean and well-maintained. I liked the check in process which was very electronically efficient and did not have to be handled by one of the agents inside the office.

Robert M. le

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Le client n'a pas laissé de commentaire.

Paul F. le

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Le client n'a pas laissé de commentaire.

Javier C. le

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Le client n'a pas laissé de commentaire.

Dakota G. le

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Le client n'a pas laissé de commentaire.

Sandra G. le

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Awesome employees

DANIEL M. le

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Le client n'a pas laissé de commentaire.

FRANK B. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Le client n'a pas laissé de commentaire.

david m. le

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I am so pleased with my rental. I wish I would have known not to rent the trailer with a ramp for hauling mulch, but that was my fault. Everyone was wonderful and I saved a lot of money hauling it myself. Thank you!

Doug K. le

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Le client n'a pas laissé de commentaire.

James A. le

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Employees were quick and efficient. I had a very easy and no stress experience definitely uses this location again. Thank you.

G Scott l. le

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Spencer was a pleasure to meet, friendly and extremely helpful. Went above and beyond.

Valerie A. le

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Moving day is always stressful. The Customer Service at the above location was EXCELLENT! Thank you for making my move EASIER!

MARTY B. le

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Wood be nice if someone answer the phone at the location in still of being forward to Florida or Arizona......that has to me a few times!! When I needed to speak to someone at the location where I Rented the Truck from...Thank you ! Marty Birdsong....I will be renting a pickup truck and transport again in couple weeks.....I'm a regular customer with you!Thanks again!

JAKE G. le

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The employee was very rude, & over charged me from the original price that I was told. Also, they tried to rent the truck I had already reserved to someone else.

Gary B. le

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Le client n'a pas laissé de commentaire.

Angela H. le

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Le client n'a pas laissé de commentaire.

Michael J. le

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Le client n'a pas laissé de commentaire.

Chris E. le

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I dropped the tow dolly off in San clemente on May 27. Not Henry on June 4. The charges on my credit card need to be reversed ASAP.

Crystal R. le

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Le client n'a pas laissé de commentaire.

Melanie L. le

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Good customer service

Juan A. le

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Loved the experience, first time home buyer and it was a fun move

Erick D. le

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Le client n'a pas laissé de commentaire.

Mary R. le

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Very helpful and friendly.

michael wayne p. le

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GREAT job

Mary R. le

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Great customer service

JEAN T. le

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Le client n'a pas laissé de commentaire.

Maureen T. le

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We had a 26 ft truck that would not go oast the first gear. We could not you the truck to move our property and ended up ordering a Ubox to have our items shipped. We tried eveyday to reach someone at that location and could not. We thought that was the right protocol but was told by store mgr it was not. Very rude with how he handled the situation and I was not happy with his resolution. This is the second time that my experience with Uhaul was horrible.

Jesse M. le

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Le client n'a pas laissé de commentaire.

Thomas T. le

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Le client n'a pas laissé de commentaire.

Virgil S. le

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Elizabeth was fantastic!

Fransisco R. le

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Company policy of dolly occupying space inside of the truck should be reconsidered. I could not fit certain items because I would incur a charge if I moved the dolly. By the way that dolly is pointless because most customers need and rent an appliance dolly as in my case.

Michael J. le

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Le client n'a pas laissé de commentaire.

Damon W. le

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Le client n'a pas laissé de commentaire.

Melissa M. le

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Le client n'a pas laissé de commentaire.

Community P. le

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Le client n'a pas laissé de commentaire.

David H. le

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Le client n'a pas laissé de commentaire.

Gina E. le

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Le client n'a pas laissé de commentaire.

Clara S. le

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The young man who assisted me with the equipment was especially helpful and extremely professional.

carmen r. le

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employee are over worked and tired

Robert D. le

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there was only 2 people working when i got there at 8:25 a.m. they were pretty busy Elisabeth and another guy they were very nice and fast very good at what they do despite there challenges thx again Robert

TARA B. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Maybe not charge me $7,426 for renting a 10 foot truck for 6 hours!

John H. le

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Great service and customer service.

LISA E. le

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Le client n'a pas laissé de commentaire.

louie g. le

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Le client n'a pas laissé de commentaire.

David H. le

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Good equipment, great people

Becky E. le

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Jasmine at your customer service line was extremely Pleasant and helpful and Mark at my delivery point on Westmoreland in Dallas was also extremely polite and helpful

james t. le

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Everything was good, and speedy check out.

Adrienne B. le

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Le client n'a pas laissé de commentaire.

RUDY T. le

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A electric winch on the car trailer would be great.

Raymond J. le

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Argumentative staff; no offer to provide documents to show receipt of equipment, ie., trailer hitch, and condition of the returned vehicle as well as fuel level and odometer reading; also asked about insurance information because of damage to vehicle and was not provided this or any information that would be helpful; I was treated as an un-welcomed customer who should go home and call the manager Monday for any further disposition. I was treated as a nuisance.

Judith W. le

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Le client n'a pas laissé de commentaire.

Greg S. le

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Convenient and very efficient

Dan B. le

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Le client n'a pas laissé de commentaire.

Milton W. le

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Le client n'a pas laissé de commentaire.

Richard A. le

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Le client n'a pas laissé de commentaire.

teresa b. le

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Spencer and Elizabeth provided excellent service. They explained everything thoroughly and made sure all my questions were answered in a professional yet friendly manner.

Francisco I. le

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Le client n'a pas laissé de commentaire.

MICHAEL WALTER L. le

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A1 as always

Patrick O. le

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Le client n'a pas laissé de commentaire.

Dale L. le

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Le client n'a pas laissé de commentaire.

Sherrie G. le

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Le client n'a pas laissé de commentaire.

Jose p. le

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This location is excellent. Easy and fast

BRENDA W. le

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Great service but calling is nearly i?possible. On hold way tooo long

Brenda G. le

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Le client n'a pas laissé de commentaire.

genevieve o. le

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JUST KEEP UP THE EXCELLENT JOB!!! SUCH AWESOME PPL WILLING TO HELP YOU OUT WITH WHATEVER YOU NEED!

Linda C. le

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Le client n'a pas laissé de commentaire.

carlos v. le

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Le client n'a pas laissé de commentaire.

Marlon M. le

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Le client n'a pas laissé de commentaire.

Murphy A. le

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Le client n'a pas laissé de commentaire.

robert w. le

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Le client n'a pas laissé de commentaire.

David N. le

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Drop off was very irritating for me. I picked up on a Saturday at 8 am. They told me it was due at 8 Sunday, but they don't open until 8:30, so I could drop it off then. I got there prior to 8, parked 3rd in line. at 0810, your detailer came in and started working on the trucks in front of me, ignored me even though I was sitting in the truck. At 8:40, I asked him when someone was coming to check out. He told me I was supposed to drop the key int he 24/7 drop. If I'd wanted to do that, I'd have done it at 8 pm the night before when I was done. He took my key as if that were a favor, and walked away. So I have no idea what my final bill was, or if it is accurate as far as fuel level, miles, etc. Very dissappointed.

April B. le

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Pleasant, helpful staff. Easy check out and return. I had made my reservation online.

Alesia L. le

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Le client n'a pas laissé de commentaire.

Latasha H. le

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Le client n'a pas laissé de commentaire.

Dennis Y. le

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Le client n'a pas laissé de commentaire.

Korrey B. le

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Very friendly and efficient! Made a reservation for a truck and was in and out within 15 minutes.

Minsheng Z. le

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Extreamly fast installation and very professional team. They took me as a walk in and got the install done in one hour a full tow package. Thank you..

Enrique D. le

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Just keep up the good work

Faith C. le

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Le client n'a pas laissé de commentaire.

Rodolfo A. le

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Le client n'a pas laissé de commentaire.

Dennis Y. le

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Le client n'a pas laissé de commentaire.

Diana M. le

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Tell the employees to be reasonable and curtious to customers.

victor lynn g. le

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Lot of dog hair in the van. Usually everything is pretty clean when I rent here. But dog hair was everywhere.

charles t. le

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Le client n'a pas laissé de commentaire.

larrita c. le

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Le client n'a pas laissé de commentaire.

larry b. le

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Le client n'a pas laissé de commentaire.

Sean A. le

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Le client n'a pas laissé de commentaire.

mark M. le

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Your staff was very helpful as usual.

joe b. le

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Le client n'a pas laissé de commentaire.

Jessica B. le

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the person had helped us didnt even say hi just asked our last name and just the info he needed to do rental was not friendly at all worst part his badge said general manager his name was spencer holt ruded guy ever the lady that helped me on the phone was vert nice though didnt get here name the outside with vehicle's just told to check my phone it will walk u thru it it was my first time has no idea what i was doing then he at said at the end it will have u verify milegae and walked away so there isvsome people there that really need to work on there people skills especially vworkin with the public everyday

Peter T. le

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Not much... staff is personable and helpful.

luis a. le

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Excellent... great service

marlene b. le

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Le client n'a pas laissé de commentaire.

JOSE V. le

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Very disappointed..

MICHAEL V. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Le client n'a pas laissé de commentaire.

james O. le

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Le client n'a pas laissé de commentaire.

Roger C. le

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Staff is easy to work with No hassle

Jose M. le

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I was so impressed with how fast my trailer hitch was installed.. i would definitely recommend this facility.

Shane A. le

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Le client n'a pas laissé de commentaire.

Ken K. le

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The website was a bit cumbersome, but once the reservation process was complete, all went well. Very friendly and accommodating personnel at the State Street suite.

daniel scott w. le

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Le client n'a pas laissé de commentaire.

Cynthia R. le

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Drop the impersonal truck rental check-out, and actually take the time to open the truck to show what is inside the rental truck. At this very moment I’m erroneously being charged for a dolly that was never placed on the truck and for damages to a dolly I did not incur. I’m VERY DISAPPOINTED with the service I received this time and I have rented from this location many times before.

Becky B. le

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the bathroom was a little dirty, but everything else went well, your service people were kind and knowledgeable.

Rosemary N. le

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Le client n'a pas laissé de commentaire.

ronald c. le

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Le client n'a pas laissé de commentaire.

Juan R. le

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Le client n'a pas laissé de commentaire.

William H. le

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Thanks ??????????

DIANE M C. le

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Fast fast fast!!!

PEDRO P. le

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Le client n'a pas laissé de commentaire.

christian j. le

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Le client n'a pas laissé de commentaire.

Jennifer J. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Le client n'a pas laissé de commentaire.

Duane M. le

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Ordered 2 dozen pads but they were not on the truck. Had to make a second trip to get them. They would not deliver them. As a matter of fact, they did not even return my phone call. Sent my wife to pick them up and they did not apologize for the oversight and we uosetvthat she asked them to out them in her car.

Keith C. le

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Great from beginning to end! It does not get better than that! The guy that i dropped it off to was great and i was out of there within 5 minutes.

Dan B. le

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Le client n'a pas laissé de commentaire.

Edward h. le

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Le client n'a pas laissé de commentaire.

Thomas C. le

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Staff was fast and friendly. Equipment is in great shape. Highly recommendable.

Michael K. le

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Provide the correct truck. Regional manager informed the drop off location in Simi Valley that Hemet issuer the wrong truck making difficult to return because it had the wrong info on the contract. What?! Fortunately I took pics of the mileage before I left Hemet or else there would have been more than a 7,000 mileage difference. Also I called to speak to Hemet on the day I picked up the truck, and left a message because they were busy and they didn’t return my call so I could inform them of the discrepancies I found. The GM was very fast, I just wish the paid closer attention to vehicle identification number before issuing it to the customer. The Regional Manager Ashley was very helpful getting this cleared up.

OTILIA RAMONA M. le

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During our travels we started to hear knocking in the engine and had to pull over a couple of times when we filled up the truck the gas meter only read half Way, when we filled up the gas tank when we calculated for gas online it calculated only needing one fill up but in reality I had to fill up 3 1/2 times at $120 each time.

ROBERT B. le

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Le client n'a pas laissé de commentaire.

Jose M. le

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My experience with U-Haul was very pleasant. Thank you U-HAUL

Jennifer H. le

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Le client n'a pas laissé de commentaire.

rick f. le

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Same as above

Rigoberto s. le

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More employees out on maintenance service area because only one person was helping to hock up the trailers out on yard

nora h. le

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Le client n'a pas laissé de commentaire.

nancy m. le

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Easy and friendly service

nancy S. le

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Customer service was great

michael wayne p. le

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Great

Jose G. le

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Le client n'a pas laissé de commentaire.

Steven R. le

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Can't think of anything.

THOMAS C. le

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Friendly, caring customer service. No need to improve anything, your team is great.????

Jacob B. le

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Le client n'a pas laissé de commentaire.

Crystal M. le

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Le client n'a pas laissé de commentaire.

Melvin J. le

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The employees don't want to work. They don't make sure your ok or everything is correct. They just want you to take their truck and leave.

Joe L. le

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My experience has been great at your location.

Kathleen S. le

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Thank you for all your great products and service. You have made our move much easier.

jessica w. le

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Le client n'a pas laissé de commentaire.

Kim H. le

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Le client n'a pas laissé de commentaire.

jose a. le

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Your staff was so friendly and helpful!

Kane U. le

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The guys working there were very nice and helpful. Great crew working here.

lisa c. le

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The inside was dirty..also when I turned on air conditioner....it smelled like something was burning.

Larry N. le

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I came in to rent a trailer. My plug for my trailer lights weren’t working. I told him Hhaul installed the wiring. He didn’t a single word he disinfected trailer and walked away. I personal had to crawl under car to find the broken power wire and fix. I am disabled and it created a hardship for me as I can barely walk at this point. This happened non April 8 2019. Between 6;30 and 7 and 7 pm. That guy was an asshole. I don’t understand how he has a job

Raymond H. le

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This location went above and beyond! I couldn’t ask for better customer service! I would and will recommend this location to everyone. Thanks for the awesome service!

jason r. le

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Le client n'a pas laissé de commentaire.

Siyamak R. le

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It was a girl there, her name is elizabet. I asked her her last name she took off her name tag and hide it in her pocket and refused to answer me. I filled up the gas. But she accused me that the gas was not enough. She tried to charge me again for the gas. I showed her my receipt for the gas but she ignored me and did not believed me. She behaved so rude. I talked to a gentleman there. He helped me to fix things. And checked the car again. Then he found out that I was right about the gas. I believe this girl with this kind of attitude will ruin your business. I strongly believe that she needs to get fired for this weak customer service.

David D. le

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All the people that work there we're very good at their job and very courteous.

esther g. le

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It basically needed sweeping out other than that everything was okay

jaquail f. le

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Le client n'a pas laissé de commentaire.

DELLA L. le

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We appreciated U-Haul and its facilities. save us a bunch of money. we used the U-Haul 20' truck and hired loaders on one end and unloader on the other end. cost was about 1/3 what a moving company was charging

Troy S. le

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I wouldn't send anyone to this place. They tried pulling a fast one saying I damaged the truck. I rented it from Hemet and brought it back from Hemet. As soon as I got out of the truck the guy said what did you hit and asked where did I rent it from. I said from you. Then they tried pulling up pics but couldn't find any. I've got a feeling this is sneaky tactic they pull. I read up on the reviews of Hemet U-Haul. What a shame. But it won't matter what I write. It's a corporation. It comes down to money but they won't get another dime from me. Hemets finest work their. Crooks.

Larry A. le

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Le client n'a pas laissé de commentaire.

Kathleen S. le

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Thank you for the ease of renting a uhaul.

ronald c. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Elihu L. le

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You are doing a great job. My wife and are repeat customers. You have enough in stock to be able to pick up the day after we reserve. Thank you I found all personnel courteous and helpful.

brent s. le

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Nothing

EARNEST C. le

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Le client n'a pas laissé de commentaire.

WILLIAM M. le

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Been using for decades, always a great experience, good folks

JOAQUIN F. le

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clean the truck

Pamela M. le

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Le client n'a pas laissé de commentaire.

David B. le

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I can not think of anything. All was great

Daniel C. le

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Le client n'a pas laissé de commentaire.

Brian N. le

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Le client n'a pas laissé de commentaire.

robert d. le

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Le client n'a pas laissé de commentaire.

james j. le

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Le client n'a pas laissé de commentaire.

Jose T. le

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Le client n'a pas laissé de commentaire.

Jose N. le

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The a/c on the truck was just blowing air

John M. le

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Le client n'a pas laissé de commentaire.

CHRIS H. le

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The trailer that I rented was stated to be and marked as a 5" x 9". I had asked the attendant for the width inside and he told me it was 5'. However, the internal dimension for the width turned out to be something just over 4'. I pulled the trailer all the way to Kingman AZ and then discovered that it would not be the 5' width that I needed. .I would say that your trailers are deceptively marked and I feel that I am entitled to a full refund. Please remit to Chris Hofeditz 1428 Angelus Hill Road Hemet, CA 92545

Jeffrey M. le

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Le client n'a pas laissé de commentaire.

denise b. le

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Le client n'a pas laissé de commentaire.

alexandia H. le

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Had reservation for large unit get there with loaded truck all way from LOS angeles and had to get three units to fit stuff

dennis james m. le

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Le client n'a pas laissé de commentaire.

Jose M. le

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Le client n'a pas laissé de commentaire.

ken w. le

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Le client n'a pas laissé de commentaire.

eric p. le

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the attendants that assisted me at pick up were friendly, thorough, and quick. very satisfied! and the attendant that assisted at return was also very pleasant to deal with! top notch service! one complaint though, remove that dolly and bag of blankets in truck. they took up room that I paid for. if I had needed them I would have asked for them, but instead I had to worry that I would accidentally break the zip tie when moving things by. and at the end when I was fully loaded, I could have fit extra in if those physical help advertisements wernt there

Rosa R. le

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Le client n'a pas laissé de commentaire.

THOMAS C. le

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The agents were friendly and kind with good customer service. I will spread the word of mouth on my wonderful experience at that location.

Joanne G. le

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Le client n'a pas laissé de commentaire.

KELLY K. le

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Rental had no ac~ forgot to mention

Samuel B. le

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Le client n'a pas laissé de commentaire.

ralph s. le

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I THOUGHT EVERYTHING WAS GREAT! THE EMPLOYEES ARE VERY COMPETENT!

humberto b. le

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Le client n'a pas laissé de commentaire.

Audrey W. le

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Rental truck did not have a USB port to connect my cell phone. What an inconvenience!

KENNETH k. le

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Le client n'a pas laissé de commentaire.

KENYA M. le

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Le client n'a pas laissé de commentaire.

Kenneth B. le

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Le client n'a pas laissé de commentaire.

rachel s. le

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Le client n'a pas laissé de commentaire.

PAUL DAVID G. le

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Le client n'a pas laissé de commentaire.

MICHAEL W. le

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Trailer needed swept, but that was all. You should pave or put gravel in the back lot. It's pretty muddy after it rains back there.

Guadalupe R. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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Using a pod and loading it myself worked out better then I thought it would. I did think the separate delivery changes just to drop it off at the house to load it was a bit pricey and also to deliver it to the house after it arrived at a U-Haul station in Aurora.

Brent M. le

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gas tank mark on initial rental paperwork as to being about a quarter tank. It was less than a quarter tank when I drove it off the lot. And was pretty much on empty within a 6-mile drive.

Margie G. le

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Le client n'a pas laissé de commentaire.

david m. le

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Left something in the cupholder went back the next day and they said they did not find anything and the truck was already rented out.

Steven B. le

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Le client n'a pas laissé de commentaire.

christina G. le

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Associates are always professional and helpful.

Ron T. le

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Le client n'a pas laissé de commentaire.

Joanne S M. le

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Le client n'a pas laissé de commentaire.

Rochelle p. le

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Le client n'a pas laissé de commentaire.

Stacey W. le

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Allways a pleasure

tiayesha b. le

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Le client n'a pas laissé de commentaire.

BRANDON B. le

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They gave me a 20ft van truck that smelled like a person just got done smoking a pack of cigarettes in it. I told the guy when I dropped it off and his response was "yeah they are all like that". Also he complained about the gas being low. So I took the truck back and filled it until I couldn't put anymore in it. Then when I got back in the van I noticed the fuel gauge didn't even work correctly! I told this to the guy at drop off and all he can say is "sorry,nothing I can do about that". What ever happened to good customer service these days?Crediting the customer back and apologizing for there inconvenience. Because that would be the provisional thing to do.

PAUL DAVID G. le

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Le client n'a pas laissé de commentaire.

Larry G. le

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Le client n'a pas laissé de commentaire.

Sharon s. le

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Make sure to listen closely to information co-worker is providing you with regarding the needs of customer so you can enter rental information in the computer correctly the first time.

Philip C. le

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Le client n'a pas laissé de commentaire.

Anthony G. le

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Le client n'a pas laissé de commentaire.

GENEVIEVE M. le

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Went the day before to reserve the truck. Was told by two different UHaul staff the truck would be $19.99 per day. When I went to pay I was told the truck was $29.99 per day. Also was not informed the insurance would be applied for each day. I had the truck for two days. A difference of $50.00 should be credited to my account. please contact me.

Kenneth H. le

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Le client n'a pas laissé de commentaire.

YESENIA G. le

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Very professional and quick. Thank you to the gentleman helping us starting from inside paperwork and too gentleman outside hooking up our dolly tow, quick and friendly. Thank you for all your help today and making our visit pleasant

Octavia J. le

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Keep up the good work

robert l. le

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Spencer was great, very professional!!

William M. le

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Le client n'a pas laissé de commentaire.

Cynthia C. le

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The call center leaves a little to be desired, though.

Monique C. le

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Le client n'a pas laissé de commentaire.

Bradley W. le

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No comment on improvement. Your location had the best pick up and drop off I have ever had!!!! Thank you

EUSTACE M. le

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Le client n'a pas laissé de commentaire.

sandra V. le

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Le client n'a pas laissé de commentaire.

Robert S. le

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Had to drive to Hemet to pick up truck as Riverside (Alessandro location) did not have truck. CS was nice enough to give extra miles and day for the inconvenience.

Jose G. le

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Le client n'a pas laissé de commentaire.

EUSTACE M. le

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Le client n'a pas laissé de commentaire.

SONIA V. le

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Everything was Great !! Thank you !!

humberto b. le

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Le client n'a pas laissé de commentaire.

nicholas S. le

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Equipment was in excellent working condition, staff was kind and considerate, and Alexander deserves a raise, he was very respectful with other customers. I always rent from this location.

RANDY DARRELL L. le

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Le client n'a pas laissé de commentaire.

Jerry J. le

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It went real smooth. I will rent here again.

alfonso s. le

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Very organized and orderly. Personnel were very helpful.

thomas c. le

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The customer service was extremely excellent at this location. Not really pricey at all. Was very satisfied with the outcome.

Jack H. le

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nothing needed improving as far as we're concerned. Especially the return; young man was friendly, helpful, and very efficient with our returning the trailer, thank you

Susan m. le

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The young man that helped us went above and beyond in helping us. The whole experience was great!!

Donna W. le

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Le client n'a pas laissé de commentaire.

Jim B. le

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Le client n'a pas laissé de commentaire.

gloria a. le

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Thank you to Alexander, he was helpful, courteous, and knowledgeable for our needs.

Nadia l. le

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Le client n'a pas laissé de commentaire.

CATHERINE P. le

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Le client n'a pas laissé de commentaire.

Ernie W. le

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The truck leaks on the roof and damaged some clothes and a mattress. I was quoted 49 dollars and it came to 121.63 I understand gas 99 cents per mile but what were the other 49 dollars for?

Larry A. le

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Keep up the great job!!!

vickie k. le

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Make sure you have enough staff to attend with customers. Make sure the vehicle’s are clean inside. Our cab was dirty and the steering wheel felt like it has not been cleaned in months.

Garner A. le

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Other than the computer system giving the clerk a bit of trouble, everything worked out just fine.

Charles M. le

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Nothing negative to state about this location. The interaction that I had with every employee there was very hospitable. They were very friendly and kind. This is very rare at this type of company, please keep up the good work.

Michelle S. le

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Le client n'a pas laissé de commentaire.

Carlos F. le

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Nice service and friendly people

Barbara D. le

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Le client n'a pas laissé de commentaire.

gregory c. le

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Great customer service and very easy to deal with

paul e. le

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Le client n'a pas laissé de commentaire.

Kathy G. le

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I've been renting U-Haul for years and they've always been clean up right fast and good

BUDDY B. le

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Le client n'a pas laissé de commentaire.

Joseph b. le

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I am always very satisfied. The bed bags are too short and do not cover entire bed!

leo r. le

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Have the rep be more helpful and not close minded

darleen f. le

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Keep up the excellent service I will return....thank you

Dori C. le

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When I arrived I was greeted by an employee who knew my name and also noticed the bird dropping. This employee advised that they have a wash booth and recommended I speak with the Temecula location where I picked up the equipment. I do not recall a washing booth. Willie is the employee at the Temecula location that hooked-up the trailer for me. Before I could put my personal belongings in the trailer, I had to wipe it down. I did take pictures. I left the droppings on the outside of the trailer to show as proof.

charlie d. le

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Good service

charlie d. le

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Le client n'a pas laissé de commentaire.

Sabrina G. le

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I actually recommended the Hemet location to a gentleman picking up our bedroom set. He went immediately to your yard, picked up a truck and hauled everything away. It was fantastic

Catherine M. le

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Better customer service. We had to ask where the additional equiptment was that we rented. It should have alteady been in the back of the truck for us.

Ron B. le

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Got quick service

david M. le

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Rented 3 times in a month and it was great

Sandra S. le

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Le client n'a pas laissé de commentaire.

Rodney B. le

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The staff was very accommodating in so much as helping me to get the size of the trailer that I wanted.

Community P. le

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Le client n'a pas laissé de commentaire.

DENNIS B. le

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Made a reservation for a trailer the night before and the next day they had it ready for me to pick up. The check out and installation was was great and so fast I was in the road. Thanks again as always

Sharee H. le

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Actually, everything was just perfect. I am a repeated customer.

William S. le

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Le client n'a pas laissé de commentaire.

James H. le

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Le client n'a pas laissé de commentaire.

BARBARA S. le

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Fix the truck that leaked and give me my money back

Paul S. le

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Le client n'a pas laissé de commentaire.

LORIE G. le

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I was not told that my truck was going to be out of storage out in the desert I have no way to pick it up no one to help me so I stayed there for three hours trying to get on the Internet. Not happy

George L. le

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great facility and customer service!

robert m. le

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great service