The manager was the absolute best when it came to customer service I see why he’s the manager!Constance F. | Expérience générale
Customer Reviews for U-Haul Moving & Storage of Hemet
Pour nous contacter
Hemet, CA 92543
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
Heures d'ouverture spéciales
- 12/24/2023: 9h00 am à 1h00 pm
- 12/25/2023: Fermé
- 1/1/2024: 9h00 am à 7h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I went to the location for a car carrier for a couple of hours on Wednesday afternoon and I was refused . I pointed to 2 units parked on the lot. The answer "the units are reserved" . I pass buy on Thursday, the units steel there. On Friday I contact the national rental phone number and I inquire of a unit anywhere in Riverside county. I rented a unit and to my surprise was on the original lot, the same unit I see on Wednesday, as unavailable. It made no sense to me at all.George S.
It was excellent service both picking up and returning. Prices charged were very fair. It didn't break my bank. Thank goodness.Pamela B.
Great guys here. Fantastic experience compared to last time I went to locations in Santa Ana and Costa Mesa. Worst customer service ever at those two. I will go to Hemet again next timeRobert S.
I had a one way to different location. A lot of phone calls and texts, if no problems give customer a change to accomplish their goalsMelta B.
Have a 2nd person to do check-ins and sales.Michael H.
Le client n'a pas laissé de commentaire.Cornelio R.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.MARK B.
Le client n'a pas laissé de commentaire.Latanya H.
No comment, everything was good.Cortez F.
Le client n'a pas laissé de commentaire.Gina T.
Le client n'a pas laissé de commentaire.Nancy H.
Fast service, no fuss and saved me money.Josh H.
You don't have to do nothing at all The staff there joceline she was very efficient and professional and help me with all the products I needed I will definitely rent again.Sharon M.
Le client n'a pas laissé de commentaire.GORGE M.
Continue keeping your employees happy it shows in their attitudes and great customer service. 🙂👍👍âœŒGloria G.
Le client n'a pas laissé de commentaire.Troy B.
Le client n'a pas laissé de commentaire.BARRY E.
Wait time was non-existent. Representative was quick to determine how to best serve the need for a U-Haul local trailer. Excellent service inside and outside.glenn S.
Very Friendly and ProfessionalAnna C.
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.mike C.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.Sharon S.
Le client n'a pas laissé de commentaire.Elizabeth M.
Exceptional customer service!!!Dawn S.
Le client n'a pas laissé de commentaire.John H.
Great service at this location, but it doesn't apear In the webpage.Ana N.
Nothing much, just keep up the good service.DWIGHT F.
Le client n'a pas laissé de commentaire.Paul N.
Le client n'a pas laissé de commentaire.Keith B.
Le client n'a pas laissé de commentaire.Robert F.
Good job guyswestley L.
You are the best of the Best.Larry K.
Le client n'a pas laissé de commentaire.Maria L.
Hemet Uhaul on state Street is the best very friendly staff good equipment they make renting very fast if you need a rental or a hitch installed check this place first you won't be disappointedRick B.
Are sales person was awesomeErnest R. | Premières impressions
Le client n'a pas laissé de commentaire.DANIEL P.
Awesome crew very nice. Thanks rcRonnel C.
Le client n'a pas laissé de commentaire.dean P.
This branch of UHaul is always just the best, going above and beyond. I have come back here many times and always had a great experience. Love these guys..Katherine N.
My reservation that I made was not fulfilled and had to wait 1,3 min after reservation and when I talk to dawn I didn't need money on card it was just to put on file next time let people know that you needed the money on card and next time it's better to do it in person the to do reservations online not very satisfied with the serviceMaria R.
Le client n'a pas laissé de commentaire.Clarissa O.
Only one person working on a Saturday because someone called off she claimed. Understand that but was not at all focused on customer experience and efficiency and was taking incoming phone calls and reservations over phone while on speaker while people stood in line with reservations waiting and then getting chatty with people. Frustrating when needing to get out of there to make all day long.Michelle S.
Good place to rent a U-haul.David F.
They were very friendly.kathryn B.
You guys gave me a different priceJose C.
Le client n'a pas laissé de commentaire.RAMIRO S.
In and out in 5 minutes. Thank you !Daniel S.
The manager was very helpful from beginning to the end. I was able to get my job done in a timely manner. Very professional environment.Bernell L.
Le client n'a pas laissé de commentaire.Maria Elena D.
Le client n'a pas laissé de commentaire.DANIEL P.
Le client n'a pas laissé de commentaire.Terry F.
Le client n'a pas laissé de commentaire.JOSE A.
Le client n'a pas laissé de commentaire.Larry B.
Great service. Thank youRAUL M.
Le client n'a pas laissé de commentaire.Christina G.
Le client n'a pas laissé de commentaire.ROBERT T.
In and out in less than 10 minutes, and the return was just as fast.James H.
The help is friendly and helpful. And it's also very clean.Alfredo N. | Premières impressions
Le client n'a pas laissé de commentaire.Juan R.
Le client n'a pas laissé de commentaire.steve L.
I rented from this same U-Haul in 2016 had a wonderful experience and I here I rented again in 2023 also had a wonderful experience all the staff members very polite,professional and helpful thank you U-Haul in Hemet Calif on State street I will truly recommend this place to anyone Thank you once againAnise G. | Expérience générale
Great employees who work hard and knowledgeable and polite and professional and deserve more staffingADAM P.
The cab of the truck stunk of cigarette and body odor SO badly that I could not drive with the windows up. Please put baking soda in it to absorb the smell. Also, the gas gauge was not at 1/2 a tank as indicated when I reserved it.Gloria A.
Nothing at allLaJay G.
Very good experience. My first time ever having to rent a uhaul . Everyone was very pleasant and helpful. Great team, both outside and inside staff.Tencie W.
Le client n'a pas laissé de commentaire.Dan C.
Nice people thereJohn R.
Le client n'a pas laissé de commentaire.Anthony L.
Le client n'a pas laissé de commentaire.Chauncey C.
Always the best customer service. They go out of their way to help.Scott R.
Le client n'a pas laissé de commentaire.Denise M.
Le client n'a pas laissé de commentaire.Brett H.
always a great experienceGilbert D.
The Manager is awesome!joule R.
Le client n'a pas laissé de commentaire.Jaen C.
There was a glitch in the fees this location attempted to charge when we returned the rental. We have used this location several times and this is the second time a glitch has happened. It is currently being resolved, but disappointed it has happened a second time.Doug T.
Le client n'a pas laissé de commentaire.Kimerlie M.
Le client n'a pas laissé de commentaire.LUCIOUS H.
Outstanding customer service all very kindly and helpful great place highly recommend it to anyoneJose A.
Make sure whatever is rented that it's clean inside and out they will surley charge you if you bring it back not cleanTheodore W.
Le client n'a pas laissé de commentaire.Mary A.
The Best of the Best.Larry K.
Le client n'a pas laissé de commentaire.Janice Z.
Le client n'a pas laissé de commentaire.Jacob H.
Moving back to CA from Iowa, we had originally expected to go to Moreno Valley. Our plans changed on the last day and we ended up in Hemet. Nate the GM was awesome and took care of the return quickly with no questions and no extra charges! So welcome after a 1700 mile move! Thanks U-Haul for employees like Nate!TIMOTHY F.
The small truck didn't have a dolly but we managed without it.DEANNAH W.
Le client n'a pas laissé de commentaire.Andrew S.
Le client n'a pas laissé de commentaire.Daniel N.
Great drop offDenise H.
Le client n'a pas laissé de commentaire.Elijah C.
Le client n'a pas laissé de commentaire.Jerry M.
Fast returnErnesto L.
Le client n'a pas laissé de commentaire.Erika Q.
The representative that helped me was nice, helpful and informative.Cleosha P.
Siempre que voy a rentar una traila atienden bien son amablesAlvaro Lara C.
Honestly, I was so very impressed! There's nothing I can think of that would have made it better!Cynthia G.
I was never able to pick up a truck. And you guys still took the money out of my account.David S. | Online Move In
Idk how my stuff got so dusty.Jeramey Z. | Expérience générale
The lady over the phone for U-Haul was very helpful. Got me a storage unit but once I went to the facility took almost 40 minutes to convince them that we had a storage there when he was rude and kept on saying the storage place was full. tried sending us 50 miles away From the storage unit I paid for it she finally realized that I purchased one and then we were able to get inside only 30 minutes later after they had to move a bunch of stuff out of the way in order to get to the storage. One of the gentleman couldn't even run the forklift to move stuff out of the way. It was absolutely ridiculous.Alan M. | Online Move In
Josie was very helpful to me and kind. I appreciate the positive energy. She made the process so easy to get set up which in turn made my life easy. Merci.ava h. | Premières impressions
The entire staff were beyond professional and friendly. Everyone went out of their way to assist with some major issues that I had with my move. This is by far the best U-Haul store I have ever worked with.Kirk W. | Expérience générale
Le client n'a pas laissé de commentaire.Brillyance M. | Expérience générale
Awesome people work here. They provided great service and it was so easy to move in a storage unit.Lacy L. | Online Move In
Good customer service!Maela P. | Expérience générale
Le client n'a pas laissé de commentaire.Anthony B. | Premières impressions
Le client n'a pas laissé de commentaire.Frances N. | Expérience générale
The staff was always quick to help.and were very congenial and friendly. I was never given any misinformation or lead to believe anything other than what was stated. I know I will use Uhaul services in the future.Gayle Y. | Expérience générale
Everyone is nice and friendly.Maela P. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria A. | Premières impressions
Le client n'a pas laissé de commentaire.Tamara W. | Premières impressions
Le client n'a pas laissé de commentaire.Gloria A. | Expérience générale
They advertise access to the storage units were til 10pm it hat is not true. They will only allow you there until 7 pm. The main reason I got a unit there was because the hours were til ten. With them closing at 7 I was unable to ever go there by the time I got off work it was always closedChristine B. | Expérience générale
When I first received the storage I was given an access card that did not work. Several times, I had to go to front desk because access card did not work. I came one time and this HUGE pod was blocking the hallway. I could not bring anything into nor remove anything from my storage, not even a cart, because the hallway was blocked with this HUGE pod. There is a huge ladder that sat in front of my storage, again, that blocked my access most times. I don't feel I should have to move ANYTHING to get into my storage. There were too many unnecessary access issues with this facility. IN addition, one time I came to put stuff in my storage right before closing time and the treatment and comments me and my family received from the staff was totally unprofessional. Although we were in and out before closing time, the fact that we showed up minutes before closing, staff comments, looks, treatment, etc was unnecessary. It was like they prepped to close down way before closing and we were intruding on their "It's time for me to clock out" time. No bueno....No bueno...Winnie M. | Expérience générale
The only thing I did not like was, there is no top/ ceiling on my storage- in the beginning- I would come by to check on my things and there would be bird droppings and dust on my belongings - I had to cover my things with blanks and sheets to keep them from getting to damaged - now - there is a tarp to cover the storage unit which made it a little better.brenda j. | Expérience générale
I loved my storage box and believe me I hated to leave but I'm moving back to Needles and I no longer needed a storage in the area. If I ever go back to San Jacinto I will definitely return to Uhaul for another storage box. The staff and facility were excellent and the prices were reasonable as well!Amanda M. | Expérience générale
Highly recommend Spencer and this location. We have used it a couple of times: renting a storage unit and had to rent a box truck for a one way traveling over a thousand miles and then recently rented a smaller towable unit for a one-way traveling over a thousand miles. He is super trustworthy, helpful and have had to witness him work with some "in a hurry" type of folks that had to be turned down politely for whatever reasons. Thank you Spencer.GARRY G. | Expérience générale
All i can say is terrible phone service and inflexible rules. Noone had the power to make an exception because of a screw up on uhauls part.Michael M. | Premières impressions
Le client n'a pas laissé de commentaire.Linette P. | Expérience générale
Spencer and Lyndsey are very helpful and accommodating.Frank Y. | Expérience générale
Thank Guys for everythingevans t. | Expérience générale
Truck was clean - size was convenientbrenda j. | Premières impressions
Excellent customer service.Mary R. | Expérience générale
Awesome employeesSandra G. | Expérience générale
Very helpful and friendly.Mary R. | Premières impressions
I was not told that my truck was going to be out of storage out in the desert I have no way to pick it up no one to help me so I stayed there for three hours trying to get on the Internet. Not happyLORIE G. | Premières impressions
great facility and customer service!George L. | Expérience générale
great servicerobert m. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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