Évaluations des clients U-Haul Moving & Storage of Hemet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Hemet

Cote générale :

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Courtney M.
Évaluation :

I want say thank you This location is very professional and customer friendly I will rent here again. Great great great customers service keep up the great service

Mary M.
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Le client n'a pas laissé de commentaire.

Benjamin S.
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Honestly had a horrible experience. The person that actually checked out the uhaul to me was doing their best but nobody was helping her. Told me they didn't have any uhauls available. After checking to make sure I was at the uhaul store, that exclusively rents uhauls, I inquired about the 20+ uhauls parked outside. They said they are all one ways and I can't have them. So I went online and promptly reserved one. That doesn't really make any sense to me and wasted a ton of my time

Steven H.
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Le client n'a pas laissé de commentaire.

Steve S.
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My U-haul reeked like Marijuana bad! So bad that when i was at the a store to get a drink a cop that was in the parking lot made me open the back of the uhaul to check it! I was embarrassed!

Deborah P.
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Le client n'a pas laissé de commentaire.

Simon R.
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Very easy to pickup the vehicle and the staff was very professional.

Destinee R.
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Le client n'a pas laissé de commentaire.

Stacey B.
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Le client n'a pas laissé de commentaire.

Reina H.
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Le client n'a pas laissé de commentaire.

Maria R.
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Le client n'a pas laissé de commentaire.

Efrain G.
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Somehow I rented flat bed from this location . Then next time I went they said my truck couldn't tow it . ??? I'm like dude then why yall let me rent flatbed last time. So I had talk to representative an he told me there's various location where people don't want to let borrows of there equipment . You should be able to tow . So told me to fill the rental online so you don't have to deal employee . Hears another the breaks on flatbed suppose to work automatic , it did not . I kept feeling when i would light step on the break i would feel like the bed would jerk forward. I did not have this problem last time . This is my evaluation , they try stick to you I swear .

Theresa O.
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Le client n'a pas laissé de commentaire.

MICHAEL K.
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No comment

Monique A.
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Le client n'a pas laissé de commentaire.

Michael C.
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Le client n'a pas laissé de commentaire.

rene T.
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I was charged for damages I did not do.

Sandra W.
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Nothing, everything was good. Thank you, Sandy Ward

Alvin H.
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Le client n'a pas laissé de commentaire.

Royal K.
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Le client n'a pas laissé de commentaire.

Nancy A.
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The truck needed to be serviced. But it was clean.

Tobias M.
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Floor of the cab was dirty looked liked a dirt storm ran into the inside. I do not feel this van should've been given to me in the beginning. Obvious the cleaning staff needs to be retained. I don't see how this can would have been properly sanitized in conjunction with CDC guidelines during an active pandemic

LATTASHA S.
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The gentleman who helped me in the yard was helpful, friendly and a great representative for U-Haul.

Lovepreet S.
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Le client n'a pas laissé de commentaire.

Kenneth G.
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Le client n'a pas laissé de commentaire.

Felipe R.
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Justo to have the right truck that I had to rent, otherwise I shouldn't finished making more than one trip if i got the bigger trunk. Other than that i almost finished paying same price.

Nancy A.
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Le client n'a pas laissé de commentaire.

james O.
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Lower your prices

Jeffrey M.
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Drop off was a very pleasant experience. Information was verified quickly and cordially. Rep realized that it could nit have taken 3/4 tank og gas to drive 52 miles and made the necessary adjustment. What a nice difference from our pick-up experience.

Aldrena H.
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The previous move I did with Uhaul was awful, but the manager was helpful, and refunded some of my money. This time is was very exceptional. Great job!!

Karen L.
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Le client n'a pas laissé de commentaire.

Krysta W.
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Le client n'a pas laissé de commentaire.

David M.
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I've rented trucks all over California and this one is by far the most friendly down to earth people from the front desk to the person that hands over the vehicle.

Amanda M. | Expérience générale |
Évaluation :

I loved my storage box and believe me I hated to leave but I’m moving back to Needles and I no longer needed a storage in the area. If I ever go back to San Jacinto I will definitely return to Uhaul for another storage box. The staff and facility were excellent and the prices were reasonable as well!

Deborah B.
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Le client n'a pas laissé de commentaire.

David H.
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Hemet Uhaul was perfect as usual

Guy E.
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My experience was wonderful, again, thank you!

Jessica M.
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I was asked to remove my mask to have a photo taken inside of the uhaul building during a pandemic to rent a van even though I provided my DL the worker said that she was wearing her mask so she thought it was fine it still surprises me how people don't understand how the spread works, being in an enclosed space with other customers near with Their masks below their noses doesn't make me feel comfortable. Also not knowing how many customers with Covid have already been in and out of their already. Same reason masks are required. That was the biggest issue I have had to say

Inci S.
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My experience for renting a pick up truck was perfect. It was easy and quick.

Stephanie M.
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Le client n'a pas laissé de commentaire.

John R.
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I've no recommendations because everything from the customer service to the equipment was excellent.

JEFFREY NEIL R.
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Le client n'a pas laissé de commentaire.

BARRY E.
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Le client n'a pas laissé de commentaire.

Rogelio L.
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Le client n'a pas laissé de commentaire.

Raquel F.
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Le client n'a pas laissé de commentaire.

Jennifer C.
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Le client n'a pas laissé de commentaire.

Jimmie M.
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The agent was very rude and took my picture on her personal phone. She seemed aggravated and aggressive that I had question about why she need three phone numbers to reach me. They park the truck on the street for me to review it when the parking lot was completely empty. I am not sure if this was racially motivated or just bad customer service.

Victor J.
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Le client n'a pas laissé de commentaire.

Atu H.
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Customer service very satisfied

David B.
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your staff did an excellent job!!

Jonathan G.
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Le client n'a pas laissé de commentaire.

DAVID R.
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Le client n'a pas laissé de commentaire.

Patricia N.
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The brakes on this truck were a bit squishy.

Tony R.
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Le client n'a pas laissé de commentaire.

STEVEN S.
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Not allow the feed place to rent to people. (the one down the street) my buddy picked one up there and it was nightmare. The location I rented from with Nathan was the best as always.

Franklin K.
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Le client n'a pas laissé de commentaire.

William W.
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Reservation became corrupted at check in causing massive confusion and a delayed departure time.

Mark B.
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Answer the telephones.

Mark F.
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Le client n'a pas laissé de commentaire.

Eric P.
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Le client n'a pas laissé de commentaire.

David M.
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There was only one person to take the line of people waiting to rent a truck, so having made a previous reservation, and even showing up a half-hour earlier than I was scheduled to pick up the truck in the morning made no difference...I was in line to rent the truck for 30 minutes!...I won't do that again.

Thomas J.
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Prompt and friendly service

Deidre J.
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Le client n'a pas laissé de commentaire.

HAROLD B.
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Very good service

Sharon M.
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You don't have to improve on anything every time I make my reservation the trucks are available the staff is courteous and especially Josie will help me out with all my truck needs

Stephen B.
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More trucks. It cost me $30 extra and an hour and a half of time extra to rent in Hemet over Stax Up Homeland. This results in more jobs using our own small truck.

KERRY C.
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Le client n'a pas laissé de commentaire.

Chris F.
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The only thing I would recommend is one more person in the field on Friday, sat ,sun

Roberta D.
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They could probably use more staff, but I did notice they are hiring now too. I think everything was good. The service, was courteous and efficient. The equipment was clean and in good working order.

Vicki H.
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We put in reservation a week in advance to drop off trailer in San Clemente. When we got there we were told they had no trailers that could be used. So we had to round trip the trailer. We were not happy

Rosie A.
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Le client n'a pas laissé de commentaire.

Brandi R.
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I think I was over charged and my mileage was exaggerated

Angenette T.
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Le client n'a pas laissé de commentaire.

Muhammad N.
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initially I got the confirmed booking to pickup and they called me before one day and cancel my reservation, after asking they said I can pickup my truck after 11am, and will get the $50 credit as per my online reservation, but after return the truck, I didn't receive anything, what is this?? Also the tuck was very bad in condition and hardly can move with the different sound.

William M.
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Le client n'a pas laissé de commentaire.

Ben B.
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Le client n'a pas laissé de commentaire.

Anna C.
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Service was great.

Petrea N.
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Le client n'a pas laissé de commentaire.

FRANCIS M.
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Le client n'a pas laissé de commentaire.

Kelly F.
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Better customer service. Delivery was a nightmare and all messed up.

Osvaldo P.
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Excellent workers from dispatch to person who gave me equipment

RICARDO C.
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Le client n'a pas laissé de commentaire.

Carolyn O.
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Le client n'a pas laissé de commentaire.

dawn C.
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Le client n'a pas laissé de commentaire.

Miguel M.
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Le client n'a pas laissé de commentaire.

Terry P.
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Le client n'a pas laissé de commentaire.

PETER C.
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Le client n'a pas laissé de commentaire.

David H.
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Was just notified of an additional charge for additional days when I returned this truck before the drop off time on the 16th

Karl L.
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Le client n'a pas laissé de commentaire.

Christopher N.
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Le client n'a pas laissé de commentaire.

tersea J.
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The staff was so friendly and so helpful. Thought explained the auto tow. Staff so helpful in Hemet, CA and when we arrived in Las Vegas. Thank you and I will certainly recommend your service to family and friends!

Tony L.
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Le client n'a pas laissé de commentaire.

Cyndee H.
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Le client n'a pas laissé de commentaire.

THOMAS C.
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Le client n'a pas laissé de commentaire.

James B.
Évaluation :

Service was good, everyone was friendly and professional. Equipment was in good condition.

Matthew G.
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Le client n'a pas laissé de commentaire.

Jerald D.
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Le client n'a pas laissé de commentaire.

Jerry G.
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Le client n'a pas laissé de commentaire.

Demini C.
Évaluation :

I have used this location several times since 2007 and I have never had an issue.

Mariaelena B.
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Josie was awesome!! Great customer service! I was very happy with the pick up and drop off.

James G.
Évaluation :

Great.

GARRY G. | Expérience générale |
Évaluation :

Highly recommend Spencer and this location. We have used it a couple of times: renting a storage unit and had to rent a box truck for a one way traveling over a thousand miles and then recently rented a smaller towable unit for a one-way traveling over a thousand miles. He is super trustworthy, helpful and have had to witness him work with some "in a hurry" type of folks that had to be turned down politely for whatever reasons. Thank you Spencer.

Michael M. | Premières impressions |
Évaluation :

All i can say is terrible phone service and inflexible rules. Noone had the power to make an exception because of a screw up on uhauls part.

Linette P. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Frank Y. | Expérience générale |
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Spencer and Lyndsey are very helpful and accommodating.

evans t. | Expérience générale |
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Thank Guys for everything

brenda j. | Premières impressions |
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Truck was clean - size was convenient

Mary R. | Expérience générale |
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Excellent customer service.

Sandra G. | Expérience générale |
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Awesome employees

Mary R. | Premières impressions |
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Very helpful and friendly.

LORIE G. | Premières impressions |
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I was not told that my truck was going to be out of storage out in the desert I have no way to pick it up no one to help me so I stayed there for three hours trying to get on the Internet. Not happy

George L. | Expérience générale |
Évaluation :

great facility and customer service!

robert m. | Réservation |
Évaluation :

great service

Non reviews have been submitted for this location.

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