Le client n'a pas laissé de commentaire.Pedro C.
Customer Reviews for U-Haul Moving & Storage of Hialeah
Pour nous contacter
Hialeah, FL 33016
(W Of 826 On Perimeter Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The customer service was amazing. The truck was older front cabin warn down but clean just funny moving smell and shaking at 45mph but the back was clean and furniture pads were an amazing help. Truly glad the were able to help us out so fast last minute and for cheaper than or originally rental that let us down when we needed to start as early as possible. Uhaul always comes through!ADRIANA F.
Yes Uhaul was a very pleasant experience. Staff was very courteous and knowledgeable. If you're going to rent in Hialeah this is a store you need to go to. Very fast and efficientJoseph T.
Mi experiencia fue de una calidad de 100Joan Manuel P.
Le client n'a pas laissé de commentaire.jesse F.
Very good serviceCARLOS A.
On the reservation I requested a dolly and when I went to pick up the truck they forgot to put the dolly. I didn't realize it wasn't there until I got home for the move. I made several attempts to call the location in Hialeah where I rented the truck and their phones didn't work or no one answered. I completely the love without the dolly and when I returned the truck I explained to the agent the situation and he apologized and told me that he wouldn't charge me the dolly. Well, guess what, I got charged the 7 dollars for the dolly. This is unacceptable.ROBERTO V.
Le client n'a pas laissé de commentaire.Martin S.
all of the email correspondence was sent to the wrong email address, the person renting this unit gave the wrong address or you entered it wrong...JESUS A.
Outstanding service great workJim P.
This and my rental the following week have been nothing but one issue after the other. I was charged for a second rental on a different truck at the same time as this rental, and it took almost 45 minutes to correct. As of today 9/12/2021, I am still dealing, and was charged for tolls on this this rental. Although I disputed the charge on 9/4/2021. It is very obvious if someone would take the time to look, that the tag number does not match the truck on my rental agreement. Please resolve this ASAP, and contact me to let me know it has been taken care of, thank you.FRANK P.
Le client n'a pas laissé de commentaire.RAMIRO A.
Two things to mention: The gas marked in contract was higher than the real . Message on the van screen indicating RR tire pressure low. I think you must fix this before giving customer equipment.Alejandro A.
Le client n'a pas laissé de commentaire.GUSTAVO R.
Unfortunately the installation did not finish as it should, because the connector cover was missing. The technician told me to go back and forth and I still didn't have the cover for the connector.Javier C.
Le client n'a pas laissé de commentaire.LUIS A.
Le client n'a pas laissé de commentaire.MICHEL L.
Le client n'a pas laissé de commentaire.JORGE L.
Although the location was large, well stocked and seemed to have everything needed, the service personnel and attention were subpar. I stood at the counter for 20 minutes before I walked to the rear where the entire staff were having lunch. The online process was quick, the check out process took longer than necessary.ANGEL C.
Le client n'a pas laissé de commentaire.Caridad C.
Le client n'a pas laissé de commentaire.Lourdes B.
When returning the u-haul truck the employee who signed off the return was trying to work a deal with me and my wife. He asked us if we wanted to work a deal with him he would remove 2 days from the 4 day rental and have us pay him 50 $we told him No. if he only knew we both work in the law enforcement profession. In other words he was trying to take money from the corporation for him to pocket himself 50 $. U-Haul corporation should look into this individual.AURELIO C.
Wonderful, kind service.ALEXANDER V.
Michael Molina, he is always kind, cordial, attentive, Uhaul has a great employee. Thanks to his kindness and attentition he managed to keep me as a customer. Always working with his heart on whatever task he is doing to assist me. He makes you feel like home. Thank Michael Molina for your excellent service.CLAUDIA M.
Le client n'a pas laissé de commentaire.ryAN J.
The movers were the worst. You shouldn't have them as an option. JM MOVERS were clueless and it looked like their first move everJAIRO A.
Good serviceJOSE C.
Yes the service was great thank youMiriam M.
Very good!!!MAURO V.
Le client n'a pas laissé de commentaire.Rafael T.
Great service,time to update the fleet. Very old unitsJAVIER I.
Le client n'a pas laissé de commentaire.Carolyn T.
Fix issues with the app. I was having trouble doing both check in and drop off with the app.jorge H.
Le client n'a pas laissé de commentaire.jose D.
Le client n'a pas laissé de commentaire.MEYLEN J.
Le client n'a pas laissé de commentaire.omar G.
Great service at this location.Miguel C. | Premières impressions
Everything excelentAndres P.
Le client n'a pas laissé de commentaire.Liudmyla H.
I'm been there twice in less than a month renting vans and so far I'm been having a great experience and satisfaction.PATRICIA M.
Yes i doSEYGEL J.
I scheduled a truck nearby, a day before my moving a young lady by the name Tonya called me from the call center that the location I picked the truck was not available so she redirected me to the West 20 ave location. It was the best call, this is the main center in Hialeah Fll. great and fast, thank you Tonya.MIGUEL H.
Le client n'a pas laissé de commentaire.JUAN C.
If someone rents equipment the day before they should have whatever was rented out and ready for them.Natasha T.
Le client n'a pas laissé de commentaire.Diandi C.
Le client n'a pas laissé de commentaire.Carlos Q.
Le client n'a pas laissé de commentaire.ZORAIDA S.
The drop process was great! Even had a canopy to drive under to keep the sun off of you while doing the paperwork!Steven L.
Very helpful and knowledgeable!RUBEN A.
The UHaul team was enthusiastic and happy. Made the rental super easy. Thanks to Bryan for the over the top service.GLENN O.
Le client n'a pas laissé de commentaire.juan p. | Premières impressions
Le client n'a pas laissé de commentaire.MARTIN C.
Le client n'a pas laissé de commentaire.Jorge G. | Expérience générale
Just keep up the good customer service you all are providing thank youJOSE P.
Everything was easy and fast.place was in good xonditionariel R.
very professional and quick service.Julio L.
NICE and very professionalRobert B.
Le client n'a pas laissé de commentaire.RENE C.
Employees went beyond my expectations when helping me for my needs. Very excellent help. Awesome Employees wod recommended them always and would return to this location always.ANADALIA P.
Le client n'a pas laissé de commentaire.JAIME R.
Inside the cab had uneaten food, empty water bottles. There was dirt all over in the floor inside the cab. I threw out all the garbage from inside the cab and swept the floor. I left the rolled papers and styrofoam in the back of the van to show the attendant when I returned. He accused me of leaving it in there and said I should have checked inside before I left. That was my fault. I thought I be getting a clean van and your personnel would have checked the van when it was previously returned. I was in a hurry but next time I know better.STEFAN C.
Water bottle in cab and interior of truck dirty. Air conditioner in truck not working properly. Truck not in good condition.Ana F.
Everyone inside sits and talks and doesn't help people. To busy talking to one another. The gentle who helped me was great he was very attentive to us and explained everything to usDANIELLE S.
todo excelente.CHRISTIAN G.
I was charged for gas when i returned the truck with the same amount of gas, i was charged for a furniture dolly that at the store they had advise that they did not have and i did not take with me also i got charged with a cleaning fee when i took pictures and advise before getting on the truck that the truck was not clean at allAlejandro C.
Le client n'a pas laissé de commentaire.Alexis G.
Adel and Brian were my heroes in every way! They were considerate, kind and very understanding of my situation. They cared, and their customer service was on point! Thank you guys for making my move smoother!MICHELE V. | Premières impressions
Le client n'a pas laissé de commentaire.LUIZ G.
Le client n'a pas laissé de commentaire.BEATRIZ C.
Unprofessional staff,they gave me the truck with a quarter tank ,I bring it back the same and they wanted to charge me 20 dollars more for gas,and asked me if I took a picture before I left.they also got me on the miles charging 10 miles more than what I used, Unprofessional staff never again.EDUARDO M.
Le client n'a pas laissé de commentaire.CARMEN G.
Le client n'a pas laissé de commentaire.HECTOR M.
Le client n'a pas laissé de commentaire.Samuel L.
The two fellas that helped me were very professional and extremely helpful. I really appreciate the great service.ALVARO P.
Le client n'a pas laissé de commentaire.abraham G.
Le client n'a pas laissé de commentaire.JOSE L.
It looks that the wheel driver needs some alignment You cann t keep it fixe when you are driving it because it doesn't stay fixed. The rest was fine.ALCIDES N.
I emailed you directly asking for a discount because the blinker did not work nor did the charger at all. I drove for over 10 hours feeling very nervous that my phone would die and I would be stranded. Can you please reply back?MICHELLE M.
Le client n'a pas laissé de commentaire.Ana F.
Le client n'a pas laissé de commentaire.Adrian L.
Le client n'a pas laissé de commentaire.MAIRA M.
Le client n'a pas laissé de commentaire.Daisy C.
Worse experience of my lifeGREISY M.
For the older trucks, just service them more often. One truck we rented had A/C issues and our drive 115 miles one way in the summer.LUIS M.
Le client n'a pas laissé de commentaire.JOHN C.
Le client n'a pas laissé de commentaire.OCTAVIO P.
Le client n'a pas laissé de commentaire.PAULINE M. | Expérience générale
Nothing at the moment, it worked foe me on this instance.CARLOS P.
Goop people and wiling to helpFREDDY M.
Le client n'a pas laissé de commentaire.OSVALDO G.
Great serviceBRIDGGETTE C.
Le client n'a pas laissé de commentaire.BRIDGGETTE C.
Le client n'a pas laissé de commentaire.LEONARDO P.
Poor customer service.Alba A.
The rental was clean but I encountered rain along the way and some of my furniture and boxes got wet pretty bad. This is unacceptable.Damian P.
Todas las cosas tenían caca de ratón es decir q hay ratones y cucarachas en el sitio ,oscuro sin ventilación parte de las cosas tuvimos q botarlas porque tenemos na Niña y sus juguetes estaban con caca de ratón como bien les dije y nuestros muebles también y eso es un peligro por ende nesecitamos q nos hagan la devolución de los 215 $q nos cobraron por solo pasarnos de fecha por cuestiones de tiempo por tan solo dos o tres días.Cuando pagamos un camión q casi nos costó 2 000 $el cual también estaba incómodo y con mucho ruido q no se podía casi ni manejar .Alberto S. | Expérience générale
Le client n'a pas laissé de commentaire.Richard S.
Excelente personal buen servicio Inglés & EspañolChristian R. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM P.
The gentleman that received the truck and inspected it was very professional, thorough, and helpful. I did not go into the facility so I cannot speak on that.Jose T.
Le client n'a pas laissé de commentaire.ALBERTO M.
Le client n'a pas laissé de commentaire.MANUEL C.
Le client n'a pas laissé de commentaire.ALEXIS D.
There needs to be more people working at the counter, i spent an hour in line because there was only one person there.YOSLIEN M.
El americano q nos atendio fue muy amable con nosotros y nos ayudo bastantePEDRO C. | Premières impressions
Everything was fine except I was told a rat box had to remain in the storage I did not like thatElias A. | Expérience générale
Le client n'a pas laissé de commentaire.Jorge G. | Premières impressions
Le client n'a pas laissé de commentaire.PAULINE M. | Premières impressions
Le client n'a pas laissé de commentaire.Jose G. | Expérience générale
Le client n'a pas laissé de commentaire.Aaron P. | Premières impressions
Amazing serviceLaura D. | Expérience générale
Le client n'a pas laissé de commentaire.Christian R. | Premières impressions
Le client n'a pas laissé de commentaire.ORIALYS C. | Expérience générale
Todos los trabajadores de esta instalación son maravillosas personas ! Los felicitó !Fe Yodales F. | Premières impressions
Gracias la atencoin muy profecionalIRISLEIDY M. | Premières impressions
The unit which I had been renting for over 5 years was infested with very large cockroaches. I had complained about to staff over the years and nothing was done about it.LUIS F. | Expérience générale
Me atendieron muy bien y rapido. Estoy muy agradecidojorge l. | Expérience générale
Was very pleased with everything !BRYANT G. | Expérience générale
Le client n'a pas laissé de commentaire.ZOILA C. | Expérience générale
Excellent customer service. Very clean. Nice people.pedro C. | Premières impressions
Le client n'a pas laissé de commentaire.Jose V. | Premières impressions
MerciFarid E E. | Premières impressions
Uhaul totally screwed up my move from Missouri to Florida. They forgot to ship my stuff, then they did it 20 days later and tried to charge me for the extra time of storage needed because of them!!!!Gustavo R. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!