Évaluations des clients U-Haul Moving & Storage of Houghton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Houghton

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Richard R. le

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Great staff, very knowledgeable

Peter B. le

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Le client n'a pas laissé de commentaire.

Logan C. le

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Everything was fantastic! The whole experience at this location was great. The staff was friendly and fast. The trailer I rented was clean and well maintained. 5/5 highly recommend.

Russelljay P. le

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It was raining the whole drive and once I arrived at my destiination and opened the door water spilled all over my stuff.

Barry B. le

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The person I delt with was very good. U Haul provided a solution to very bad situation that occurred to me. My auto accident happened very far away from home. The gas miles on the 15 ft truck was bad for me. But if I were moving items locally I would use U Haul.

John N. le

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The 2 gentlemen that were there were extremely helpful making sure I was fitted with my exact needs

kerry B. le

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The U-Haul software SUCKS!!! Both the pick up and drop off locations had difficulty withe the software. The software doesn't work either. I rented items on Sep 28th for 7 days and it said I had to return them Oct 2nd...that is NOT 7 days...your software is busted!!! If it weren't for Ben at the pick up location and Karen at the drop off location, I'd never use U-Haul again!

Richard R. le

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Everything went really well.

Toivo S. le

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clean, available, secure, staff friendly and helpful

Anthony B. le

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Friendly and helpful staff. Highly recommended!

KRIS W. le

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👍

Michaelarthur G. le

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Nothing

courtney S. le

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Amazing experience. Really kind and patient. Explained everything. Super helpful. They didn’t have the car transport when I asked about one, but within 48 hours they had one after driving to Green Bay to pick one up. Would definitely use them again!

NICHOLE M. le

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Very easy to load and unload our thing staff was very nice and helpful

Travis P. le

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Le client n'a pas laissé de commentaire.

Amymae S. le

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Le client n'a pas laissé de commentaire.

Matthew S. le

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Awesome service. Just recently had a mix up and was sent to the other uhaul across town. I needed a car hauler after hours and called the office to see if they would stay open an extra hr or more just so I could rent a trailer. Sandie was in the office and was more than willing to help me. If she would not have stayed I would have been in for a horrible night and would have had to find a hotel and wait until store opening the next morning. Outstanding customer service. This is what going the extra mile is all about. We need more businesses with this mentality. Thanks again, Sandie. You really helped me out.

Eric N. le

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The practice of photographing my drivers license is disturbing, creates a potential for identity theft

ruth m. le

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Appreciated the friendly prompt service. Ease of use and one free month of storage! Thank you Leanne!

Roy B. le

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Le client n'a pas laissé de commentaire.

Jameswayne L. le

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Uhaul in atlantic mine did a great job.

Sherrie V. le

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Le client n'a pas laissé de commentaire.

mary M. le

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Le client n'a pas laissé de commentaire.

anthony A. le

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Superb customer support. Very friendly and helpful. Thank you.

KATHERINE C. le

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Le client n'a pas laissé de commentaire.

Gary D. le

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Le client n'a pas laissé de commentaire.

Ben J. le

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Did a great job and very helpful

Bonnie G. le

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As someone new to renting a uhaul I didn’t know to ask about a lift or ramp for the truck. It would of helped if someone had mentioned it to me. I was very impressed with the great customer service. They were very helpful and patient With all of my questions . I just wanted to say thanks for all your help ??

Cathrynann B. le

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Le client n'a pas laissé de commentaire.

James W. le

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NA

Friederikegertru G. le

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All very professionally handled!

Ulrich S. le

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Great service, friendly and helpful staff, efficient process for pick-up and return, good location - thank you very much. The rental truck was brandnew which was great. Will rent there again.

Nicholasjoseph B. le

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Le client n'a pas laissé de commentaire.

Michael D. le

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More tootsie rolls!

Robert C. le

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Nothing, actually. The manager and staff were fair, courteous, and helpful.

PAUL A. le

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Well maintained and well lit

James P. le

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outstanding personnel in Jolene and Lisa

Nealjohn H. le

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Le client n'a pas laissé de commentaire.

Silvia C. le

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Every one was helpful & friendly . Thank you

Michaelfrancis Y. le

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The staff were very friendly and helpful.

Jennifer B. le

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Several storage units had damage from water spring 2019. I only used the unit for 9 months, long enough for severe damage to irreplaceable items. Renters insurance will not cover. Black mold too.

nancy s. le

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Thanks

Amy T. le

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Standing water in the unit damaged many items. Said I needed to take the extra insurance to be eligible for replacement but insurance DOES NOT cover water damage. Will never use Uhaul for anything aga

Applewood R. le

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Leiann's service was efficient, courteous, and she went out of her way to be sure that we had everything the way we wanted. Couldn't ask for more.

Michael W. le

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Excellent experience Gave me a courtesy call ahead of check in date offering to check me in over the phone ahead of the rush of move out weekend at MTU. Move out went exactly like I was told

TODD A. le

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Always friendly staff that is willing to help you. I have had no problems.

Adam K. le

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The staff was so helpful and had everything we needed. Very kind as well. Always gave a welcoming greeting when we walked in.

Larry N. le

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What a great team. Professional and courteous, would definitely use them again.

andrea r. le

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I was taken care of right away when I walked in. Friendly staff, highly recommend.

mark k. le

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U-Haul staff was friendly and very helpful.

Charles E. le

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Service was excellent, very helpful.

Stephanie W. le

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Wonderful transaction

Stephanie W. le

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Everything was great

todd b. le

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These guys are awesome! no hassle, super easy to work with. Wish all companies were like this. GREAT JOB!!!

Jake M. le

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Please have them plow snow more often.

Doug H. le

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This unit was rented for just less than 6 years. The association with the employees by this party was every thing I would have expected. Thank you again. Doug

Lisa K. le

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Awesome.

Wes F. le

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Great staff, great experience. I was not there over a winter so cannot comment on snow removal but would bet it is in line with the rest of the quality. Wes

Lisa K. le

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The guy who registers us was very nice and helpful. The storage unit was well priced for the size it is. Thank you!

ken v. le

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Good job folks

STEPHANIE C. le

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I moved out on 11/30/18. The staff have been excellent in the 3.5 years that we’ve had units at the Atlantic Mine location. I always recommend them.

Monica G. le

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Fantastic staff and customer service..

Patrick V. le

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Great experience. Nothing else to add.

richard v. le

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All great!

dick s. le

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The unit was damp and some of our stuff was moldy. When we changed units to a dryer one the office didn't cancel our old unit and we were changed for 3 months rent.

Stephen D. le

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above covers everything

Ryan N. le

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Great experience. Staff very friendly and eager to help.

john b. le

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Awesome!

Kristine D. le

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There was water on floor but the provided a pallet to place items on.

SUZANNE R. le

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easy access and clean

Cari l. le

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I got another lien letter. Please close this account.

Pete D. le

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What can be said, Facility was very clean and the staff went above and beyond to help me out. The staff should be commended for their great job.

JAMES M. le

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I was very satisfied with my experience...

Bonnie H. le

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Clean unit, but there are cheaper options in town. Winter was a problem because they do not keep doors clear of ice, so had to chop my way to the door.

Robert H. le

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None

mike w. le

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No issues, everything went exactly as I was told. Excellent experience and I would definitely use this facility again if the need arose.