Évaluations des clients U-Haul Moving & Storage of Howell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Howell

Cote générale :

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Russell H. | Premières impressions |
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Kudos to Dawn, Excellent Job all around!!!

DEnise G. | Premières impressions |
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very nice people & extremely clean facility

kathleen R.
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Le client n'a pas laissé de commentaire.

Ralph M.
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Howell did a great job. My issue isn't with them U-Haul dropped the ball in the delivery of my boxes in Florida. My boxes sat in Ft Myers for 9 days and delivery service was terrible. Traffic manager was rude and condescending. Boxes were left in front of my house for 4 days. Would not recommend this service for anyone moving.

Janice P. | Premières impressions |
Évaluation :

The guy who helped me was extremely informative. He informed of everything I need to know, and showed me the sizes you had to offer. He took me on a tour and showed me how everything needs to done. The facility was extremely high end, clean, and first class.

Maria H.
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Uhaul staff was absolutely wonderful, but the moving help I received was a complete disappointment. They were no-shows on the scheduled moving day, and sadly after the move, due to poorly packing the boxes many pieces were damaged. This was not the fault of uhaul, but again, the 3rd party moving company which I had booked through uhaul with the uboxes. I strongly advise uhaul to discontinue their relationship with the moving company they connected me with. But the Howell and San Antonio UHaul staff were both exemplary (especially Tyler in Howell and BJ in San Antonio). And the service itself is a great one, my uboxes arrived earlier than expected, and scheduling the drop off and pick up upon arrival was easy.

Ji Youn S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

michael f. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Tammy F.
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The staff are excellent and this facility is impeccably clean. Very happy to have found this location!

shawn P.
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Nothing..your people extremely helpful during a very stressful time..thank you all for making it a little less of a headache

Alexander E. | Premières impressions |
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The manager, Dawn(?), was excellent

Darlene K. | Premières impressions |
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The young man at U-Haul Moving & Storage Of Howell was so very kind and helpful. Also, very respectful. He was very attentive to our needs as well. Thank you.

denise F.
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Le client n'a pas laissé de commentaire.

Janet D. | Premières impressions |
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Dawn went above and beyond to help! We are very grateful for all of her help with the move-in and truck return!

marla S.
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U Haul did a great job in every way. Was short notice move and they came through exactly as promised. Every person I worked with at u haul was professional and so helpful. Thank you!!!!

Allison C.
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Dawn was very helpful in Howell as was our attendant in Key Largo. Thank you!

ED C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Ronald L. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Ute M.
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Make Uboxes bigger

Sonji M.
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Le client n'a pas laissé de commentaire.

Jeralyn C.
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All good, no complaints! Would DEF use UHaul again in the future =)

Christina C.
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A+++++! UHaul Boxes were great! Highly recommend and will use again! Thank you!

Christina C.
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A++++! U-Haul Boxes were great! Will use again. Thank you!

cynthia C.
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Staff was so helpful. Had so much room in my box I added stuff I would have left behind. Was more than 1/2 the cost of loading a box truck , driving , gas , tolls & hotel. Was a no brained from New Jersey to Florida. Treated myself to Amtrack “ roomette” for a safe ride back to Florida

Tim C.
Évaluation :

We would never use u-haul again. the quote we were given was over one thousand dollars less then we were billed. Your company is impossible to deal with no one takes responsibility, and it seems impossible to get anyone on the phone

Lisa T. | Premières impressions |
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Le client n'a pas laissé de commentaire.

irene P.
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Le client n'a pas laissé de commentaire.

Anthony V.
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Completely terrible experience trying to get Uhaul to pick up my empty Uboxes. Unloaded them on Saturday and did not get anyone to pick them up from my home until Tuesday after calling dozens of times. I don't know where the miscommunication was but I will definitely never use Uhaul again. Will be calling for a refund but who knows how long it will take to speak to someone.

Audrey E.
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Le client n'a pas laissé de commentaire.

Philip G. | Premières impressions |
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Very helpful member of staff working the front desk yesterday (Monday 17th of August) was able to clearly explain everything I needed to know. Having never used a self-storage facility before, they were able to consult me through the process.

Ruth J S.
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Le client n'a pas laissé de commentaire.

Robert B.
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Le client n'a pas laissé de commentaire.

Shawn M. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Vincent R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Kaily R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Jonathan J.
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The UBox delivery was great! The pickup was delayed and no one communicated with us. I had to call a few times to get updates.

Hayley R.
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Le client n'a pas laissé de commentaire.

James R.
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Delivery and pick up were as scheduled..All staff were professional, personal, friendly and considerate. Communications during the entire were overboard. I would highly recommend this service.

Jill W.
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Le client n'a pas laissé de commentaire.

Jessica O.
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Great experience, one of the new U-boxes which was infinitely better than the old ones. My only issue was the amount of times I had to call to get things done. You need to streamline Ubox rentals and definitely make it more web based.

gary f. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Barbara N.
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Le client n'a pas laissé de commentaire.

Enza C.
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Arelis come to pick up my u box yesterday 7-16-20 was AWESOME, very friendly.. we'll definitely use in the future!

Steven F. | Premières impressions |
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very professional and informative. Facility meticulous Already have referred friends.

Frances S. | Online Move In |
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This facility is very clean and easily accessible. I feel safe when I go there and that is of utmost importance to me.

anton B.
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Le client n'a pas laissé de commentaire.

Michelle Z. | Premières impressions |
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Very friendly, helpful and pleasant experience.

Kari G. | Expérience générale |
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Very pleased with everything! Will recommend this facility and use again.

Justin M. | Premières impressions |
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The carts made the move-in extremely quick and easy. The manager of the facility was friendly and helpful.

Anthony V.
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Le client n'a pas laissé de commentaire.

Jamie K.
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The Howell location was great. HOWEVER the Scottsdale location was absolutely rude and inconsiderate. I tried calling customer service to complain about the manager, but either waited for 60 mins with no answer or was hung up on twice. He lied to my movers. Gave them the wrong box. Blamed it on me and hung up on me and had no consideration for my time or my movers. His name was Rodney. He is a disgrace to your company and if something is not done from his terrible childish customer service actions and the fact he never looked up my account to see what I needed and purchased I will be reporting this to Yelp and the BBB.

Dorothy H.
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Le client n'a pas laissé de commentaire.

Joshua T.
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Please Properly advise of services at the receipt location

Kari G. | Premières impressions |
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Very satisfied! Staff amazing and so helpful!

DANIELLE W. | Expérience générale |
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Intercom does not work and my swipe did not work 50% of the time. I would have to call the staff who had many cameras to watch to open the door. Some of the staff had an I don’t care disposition. Would not recommend this place to anyone. For the amount of money I paid I should have never had to to call to enter the facility!!!1

diane s. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Julia I. | Expérience générale |
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My experience was a great one from the start. I came to Uhaul Storage right after a bad breakup. Not only was the staff beyond helpful to get me into the right unit (mind you at a great price), I was treated with compassion. I wasn’t just a number. The owner herself comforted me as I cried my eyes out realizing the difficult transition I was making in life. That sense of respect and care for customers continued through my stay at Uhaul. All staff are friendly and courteous. It comes naturally to them to show they care about your experience with their business. The building itself I found beyond safe and secure, and I appreciated that knowing my “life” was in a unit. I would recommend this location over and over, and will continue to do so!!!

PHILIP H.
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Could not have gone better!

Brian K. | Premières impressions |
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Office person Dawn was very helpful!

Karen M. | Premières impressions |
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The place is wonderful, and in a great location! So clean and with lots of accessible equipment to make moving in easy. Dawn was a pleasure to work with, answered all of my questions, and made the application process so easy. A few days later, when I moved in and needed to change my locker, she was very accommodating, and made a note on the locker I left for future tenants. She didn't have to go the extra step, and she did! Can't recommend this place enough!!!

Victor P O. | Premières impressions |
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This is the first time we need to use a storage facility and we are so happy we went to yours! The lady that took care of us (Dawn) was absolutely wonderful. Greeted us with a smile, clearly explained everything to us and patiently showed us how to use the lock and the access card...(we are old and unfamiar with that). We are very grateful and happy for the attention afforded to us by her!

Kurt H. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Mark M. | Premières impressions |
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Got there's waited 15 min' before I receive service

Keith S.
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Le client n'a pas laissé de commentaire.

David m. | Premières impressions |
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Le client n'a pas laissé de commentaire.

timothy t. | Premières impressions |
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Great team! Friendly and Knowledgeable but not pushy. Cool, facility!

Non reviews have been submitted for this location.

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