Évaluations des clients U-Haul Moving & Storage of I-80 & Manawa

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of I-80 & Manawa

Cote générale :

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RONALD L.
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Le client n'a pas laissé de commentaire.

Dale M.
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Reserved a truck. and it was ready when i checked out

Susan B.
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It was a good overall experience

Zach H.
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Le client n'a pas laissé de commentaire.

Kelly D.
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Le client n'a pas laissé de commentaire.

Allen AND Rach B.
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Le client n'a pas laissé de commentaire.

Jeffrey M.
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Le client n'a pas laissé de commentaire.

Michael B.
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Le client n'a pas laissé de commentaire.

Patrick M.
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Le client n'a pas laissé de commentaire.

sema M.
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Le client n'a pas laissé de commentaire.

Krystal F. | Overall Experience |
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Wish hours were like an hour later . Much easier since most people don't get off work till 5 or six anyway.

TJ T. | First Impressions |
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They were very helpful and everything went smoothly.

Dennis M.
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Le client n'a pas laissé de commentaire.

Walter P.
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This was a fantastic experience, Thanks!

Fredrick K.
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this truck did not have a vehicle manual

David H.
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Le client n'a pas laissé de commentaire.

Kevin A.
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Le client n'a pas laissé de commentaire.

John W.
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Cab was not clean. Truck engine just didn't seem to have enough power. Overall, staff was very efficient and friendly, much better than most.

Arvid M.
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Le client n'a pas laissé de commentaire.

Milton H.
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Le client n'a pas laissé de commentaire.

Julie F.
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When we returned the truck, a man came out and said we can turn it back in online and that it only took a few minutes. It actually took about 10 minutes and we had to take like 4 pics.

Suzanne S.
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Very easy pick up of trailer

Randy H.
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Le client n'a pas laissé de commentaire.

Kelly M.
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Very friendly and helpful. Thank you!

Michael J.
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Easy, fast rental.

Sara V.
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Nothing it was all good easy to do online

todd K.
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Should have vehicles completely full of gas to start rental not a portion full. Scrape ice off windshield. People might not have a scraper with them. Customer service is great. Location is clean and convenient. I would go back and recommend others to go there. The suggestions are just things that would make it nicer and easier

Tommy W.
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Everything at this location was great.

Virginia P. | Overall Experience |
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Extremely helpful in getting me on the road. Above & beyond accommodating!

Glen S.
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there was a little mud on the floor, which was an easy cleanup. other than that it was great.

Marcus Z.
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Excellent customer service, thank you.

Adam H.
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The staff at time of pickup and everything was great, but later I called for some information on weight limits for the equipment and the person there didn’t have a clue. I’d say give some training on weight limits and I’d have gave it 5 stars.

David H.
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Le client n'a pas laissé de commentaire.

Christopher B.
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I have rented from several U-haul places and this by far was the most professional and courteous. The young lady at check-in was efficient and the information was given at an appropriate speed to follow. The vehicle was super clean and cost effective. Definitely recommend this U-haul location in Council Bluffs, Iowa!

Christopher F.
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Le client n'a pas laissé de commentaire.

Julie C.
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Great Customer service and very clean truck

chad P.
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Le client n'a pas laissé de commentaire.

Justin H.
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Get new management and employees

Virginia P. | First Impressions |
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Above & beyond helpful. Robert & friends were super!

DALE N.
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Le client n'a pas laissé de commentaire.

Heather C.
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Le client n'a pas laissé de commentaire.

Christopher J.
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Really great service!

eric B.
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Le client n'a pas laissé de commentaire.

Craig K.
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Everything great

DOUGLAS E.
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Le client n'a pas laissé de commentaire.

Elizabeth O.
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Le client n'a pas laissé de commentaire.

Mark S.
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Le client n'a pas laissé de commentaire.

James B.
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Le client n'a pas laissé de commentaire.

Samual S.
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Somehow a different location got my card info and charged me double for my rental and when I complained to mike I got yelled at and threatened to not ever able to use uhaul again

Brendan M.
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Le client n'a pas laissé de commentaire.

SHELLY T.
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Le client n'a pas laissé de commentaire.

Vincent B.
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Le client n'a pas laissé de commentaire.

Dana T.
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They charged my card before I brought the truck back and I wasn't even paying with that cara,they told me to just tell them when I bring the truck back. Very disappointed. I will be returning to the store in the morning to talk to the manager.

SHANE S.
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Guess I misunderstood the drop off location , but after a phone call it was resolved in just a few min. Thanks

Jane N.
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Le client n'a pas laissé de commentaire.

Kathryn M.
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Le client n'a pas laissé de commentaire.

Michael K.
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Le client n'a pas laissé de commentaire.

Terri E.
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Le client n'a pas laissé de commentaire.

Brian T.
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Had appointment time. Waited 30 min. Then checked it in At u haul. Had to be taken off my truck. Was never checked back in by employees. Got a late charge. Had to call about that. Asked for a copy of refund to be sent still haven’t received it. Over all bad experience

Ronald K.
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Le client n'a pas laissé de commentaire.

dale W.
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Le client n'a pas laissé de commentaire.

Tony P.
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Nothing

John S.
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Le client n'a pas laissé de commentaire.

Melissa C. | First Impressions |
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Lost my reservation. Agent was not able to accurately advise on what I needed. Driveway in front of the storage unit was VERY icy.

Marti C.
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Manager told me that truck had no ramp so I upgraded to the bigger truck. Worked great, thanks

Tiffany C. | First Impressions |
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Serve was excellent. Facilities are well maintained.

Tim V.
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Great staff. Truck was in great shape. If you are going to rent from U-haul, this is the place!

Mark S.
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Le client n'a pas laissé de commentaire.

Freddie H.
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Le client n'a pas laissé de commentaire.

Montgomery W.
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Location is running better than it used to.

Marion H.
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The dolly I was using the dryer slipped off the dolly and straps gave way causing the dryer to fall down the stairs knocking me over and hitting my head into a metal pipe at the bottom of the stairs where it required me to go to the emergency room and be treated for a concussion

Lynn K.
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Le client n'a pas laissé de commentaire.

Jodie T.
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Nothing, your team members were very helpful and pleasant. Wonderful experience!!

Donavon F.
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Le client n'a pas laissé de commentaire.

Morgan J.
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Le client n'a pas laissé de commentaire.

Wayne G.
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I came back after hours and used the app on my phone. I still was charged $20. I don't expect anyone will do anything about this but it is not right. On the app it asked for permission to check my location which I did. It then told me to take my keys and put them in the drop box.

Douglas R.
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Le client n'a pas laissé de commentaire.

roger S.
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Le client n'a pas laissé de commentaire.

Trish D.
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Le client n'a pas laissé de commentaire.

William W.
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Le client n'a pas laissé de commentaire.

Julie B.
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They were friendly and very helpful.

James B.
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Le client n'a pas laissé de commentaire.

Freddie H.
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Le client n'a pas laissé de commentaire.

JAMES C.
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Le client n'a pas laissé de commentaire.

Scott C.
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VERY impressed with how quickly they got me in, and out. And they also happily let me change my pickup time on the day of pickup. Super friendly, I've used this store for years and they are always top notch. I'll miss them!

Christina C.
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Make sure the equipment works right to check in trucks.

Elizabeth B. | Overall Experience |
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All locators I used were extremely helpful and cooperative!

Mike W. | Overall Experience |
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Always helpful, friendly, and professional staff great prices I’ve dealt with uhaul for awhile and if I needed to would go right back great pricing great staff making life a lot easier.

kim H.
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Le client n'a pas laissé de commentaire.

Trent W.
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Le client n'a pas laissé de commentaire.

LINDA C. | Overall Experience |
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Uhaul staff and equipment is always in hreat condition with me

Gary R.
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Le client n'a pas laissé de commentaire.

Jennifer T.
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Customer Service girl who helped us at the Uhaul place was absolutely amazing!!!!

stephen n. | Overall Experience |
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Robert was great. He was literally running the show as others worked the desk at check out. Very efficient

SHERRI S. | Overall Experience |
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The manager made my experience the quickest & easiest I've ever had with U-Haul!

Kim S.
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Le client n'a pas laissé de commentaire.

Bobby A.
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The truck was terrible ! Dirty inside, power steering didn’t work if you’re still and trying to maneuver into spots. It made the day really difficult.

Derek B.
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Great service and friendly. Always ready to help with your need and give recommendations on equipment to use or the size truck to use. Made my move so easy and in one trip! Thank you u-haul!!!

Dennis K.
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What wonderful staff you have.....even when i was grumpy from a long day of travel your staff treated me so well

Mike A.
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Le client n'a pas laissé de commentaire.

kelly w. | First Impressions |
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Very pleasant staff easy to work with and met all my needs.

Lora R.
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These folks were maybe a little too quick on helping us return the vehicle. We weren't even out of it yet and they were there. These folks had more energy than we after a full day of moving had.

Htoo D.
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Le client n'a pas laissé de commentaire.

David A.
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Le client n'a pas laissé de commentaire.

Gail S. | Overall Experience |
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Robert was so helpful and nice! So was the guy in DM -

Bruce M.
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Le client n'a pas laissé de commentaire.

Joshua B.
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Le client n'a pas laissé de commentaire.

Burton K.
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Le client n'a pas laissé de commentaire.

Warren P.
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Le client n'a pas laissé de commentaire.

Mitch K.
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Everything was great. The trailer I rented worked perfectly for what I needed it to do.

KEITH J.
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Le client n'a pas laissé de commentaire.

Donald W.
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Le client n'a pas laissé de commentaire.

kelley C.
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ThIs was arguably one of the worst rental experiences I ever had from start to finish. I noticed that they had my first name incorrect in the system even though I gave them my ID and I gave it to them correct the day before. Then he given me a hard time that I didn’t give him my first name even though he never asked for it. I’m just trying to help and pick up a rental. Some things are just better off unsaid. I got a text message half way through the day wanting to know if I was going to pick it up. I called the 800 number stating that I did pick it up as they started asking me a series of questions. They need to make sure they enter enter the information in their system correctly. When I returned it, I parked in the return lane and went inside to look do someone to check me out. Then a guy come from outside and begins to give me a hard time because I didn’t read the sign that I was suppose to stay in my vehicle. He made sure to point to the sign and lecture me on my error. Apparently not knowing that my son was in the car when I was inside, my son overheard him say, “I hate this F?!@ing phone and where the hejl is this guy?!” Oh, and the insurance cost was almost the same rate as the rental. Not planning on going there again.

STEPHANIE N. | Overall Experience |
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Awesome place!

Jack J. | Overall Experience |
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very convenient

Augusta C. | First Impressions |
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The storage unit was easy to find, had plenty of space and was clean.

Randy M. | Overall Experience |
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Outstanding customer service. All employees were professional and helpful.

Jeanette S. | Overall Experience |
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Everyone was so incredibly helpful.There were several logistical worries that needed to be worked out; and U-Hauls staff was brilliant in alleviating all my concerns. Thank-u!

Gail S. | First Impressions |
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Very helpful!

Gail P. | First Impressions |
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Mr Danner was super awesome and helpful!

Patrick M. | Overall Experience |
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Good people

Jeanette S. | First Impressions |
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Absolutely fabulous service. I didn't get the name of the gentleman that helped me, but he listened patiently and helped me come up with a storage solution! Thank you!

jerry c. | First Impressions |
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Great service from start to finish.

Michael B. | Overall Experience |
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Great location with excellent staff.

Juan L. | First Impressions |
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Good customer services

Mindy M. | First Impressions |
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Very professional, smiled great customer service

Freddy H. | First Impressions |
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He was a new employee but was knowledgeable and helpful.

Ray B. | Overall Experience |
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Good people

kirk C. | First Impressions |
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The staff at the Council Bluffs’ office were super helpful and friendly! I highly recommend them!

betty t. | Overall Experience |
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Thanks for delivering I-Pod a week early!

Dane B. | Overall Experience |
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Best in area hands down

Josh C. | Overall Experience |
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Staff at this uhaul location in Manawa was very helpful as well as understanding. I would definitely recommend this location to anyone.

Sam R. | Overall Experience |
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I was pleased with the service I received from this place along with the convenience of there mobile u box it worked perfect for my move thanks I highly recommend this company and there mobile u box

STEVEN C. | Overall Experience |
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There was always new staff everytime we stopped in. Some were not friendly and would argue with customers. That's when new staff would show up. Feel like I never saw the same person twice.

carrita s. | Overall Experience |
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When I went to get things from my storage unit there were screws on their road, needles to say I ran one over that cost me to need a new tire and $216. I'm A single mom i can't afford this crap!! Very

Ray B. | Réservation |
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These people here have been great to me help me out a lot I'll continue to do business with them

ronald Linda b. | Overall Experience |
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Excellent service including pick up when done

Adrian S. | Overall Experience |
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Did have a problem paying over the phone. Employee said payment went through when it didn't.

justin t. | Overall Experience |
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This email is not Justin t. Quit emailing me bills.

rick s. | Overall Experience |
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Staff was excellent and facility and equipment was good. Small glitch with the check out software, it overcharged significantly the first time through but was corrected when I pointed it out.

sherlene e. | Overall Experience |
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During heavy rains water got in our unit. We kept things off the floor so nothing was ruined.

david j. | Overall Experience |
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UMMM, let's see if I can type something with less than 200 characters. Well I was given a small on end space. it was convenient enough for me to get in and out when needed. The staff was helpful. Thnx

JOEL D. | Overall Experience |
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Great Experience

FRED L. | Overall Experience |
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Grounds & office were clean but the amount of dust that accumulates inside the storage unit is was extreme. Access hours not always convenient.

BRENDA C. | Overall Experience |
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The girls working were great very friendly

Non reviews have been submitted for this location.

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