Le client n'a pas laissé de commentaire.Richard S.
Customer Reviews for U-Haul Moving & Storage of I-80 & Manawa
Pour nous contacter
Council Bluffs, IA 51501
(I-80 Lake Manawa Exit)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We forgot a wallet in the truck after we dropped off. We rushed back and got there 15 minutes after closing, and luckily someone was still there and answered the door. They had the wallet, all contents inside, and we were able to get it back. Very grateful for them!Nicole M.
Le client n'a pas laissé de commentaire.TIMOTHY M.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.WILLIAM M.
Le client n'a pas laissé de commentaire.Jason S.
The fuel gauge was lower than the contract showed, so I had to have it corrected before I left. I found out later that the mileage was ALSO listed wrong on the contract and as a result I was charged for a few miles over. Only cost me a couple of dollars, but that will cost U-Haul negative reviews, recommendations, and my future business out of principal alone.Michael H.
Nothing, little Cheaper on the per mile. You should Rent straps instead of buying them. Given a choice To rent or buy them. Your over all customers service Is Excellent and speedy didn't have to wait. Thank you For your services Peggy.PEGGY R.
Le client n'a pas laissé de commentaire.IBRAHIM A.
Kaylin was beyond amazing!! Kind, professional and knowledgeable! Can't say enough good about her and the experience she provided.RYAN T.
Le client n'a pas laissé de commentaire.JOHN H.
Not a single employee was wearing a mask. We are still in the middle of a pandemic. I cannot in good consciousness recommend a place that does not value their employees nor customers health and safety. This is completely unacceptable.DYLAN P.
Truck was very clean, ready to use. Customer service was A1 awesomeSandy C.
I was told I had unlimited mileage and was charged 77 $for that, then I was told it would be 20 $to keep it one extra day, I was charged 139 $(that's with the 77 $) after I already paid 79 $when made the reservation online! Never again!Miranda M.
Splendid results from a professional company who acts the part. I rent from U-Haul often and your quality is without parallel.DOUGLAS S.
Le client n'a pas laissé de commentaire.Philip J.
I had. 15 ft truck reserved 3 weeks prior to picking up. U haul called me the day before I was to pick up the rental and told me they didnt have my rental and that one was available in another city, so I drove to the other city to pick up and they had just rented the 15 ft truck to someone else but they had a 20 ft truck i could have for the same price, upon turning in the 20 ft truck at my destination they charged me extra for the 20 ft truck, I will never use U haul againJOHN A.
They were all friendly peopleROBERT V.
Very prompt, courteous service.Grant A.
Le client n'a pas laissé de commentaire.Bruce L.
Great service. Great friendly knowledgeable compent service personnel.HAROLD T.
Le client n'a pas laissé de commentaire.JENNIFER H.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.SETH M.
A good experience.WAYNE R.
Always get great service at this location.Scott M.
When making the reservation, maybe don't have a pickup location as a selectable option if that location doesn't rent U-Haul equipment. When I showed up at the location of my reservation, I was told they hadn't rented U-Haul equipment for at least 4 months and to try the Manawa location. Luckily the Manawa location had the equipment that I needed.Matthew B.
Le client n'a pas laissé de commentaire.McKenzie M.
Once again, EXCELLENT SERVICEWILLIAM H.
Very accommodating and nice to work with.Scott M.
Le client n'a pas laissé de commentaire.Jennifer W.
Le client n'a pas laissé de commentaire.SCOTT A.
Everything was spot on and employees were very nice. Keep doing what your doing!! Great job!CANDRA G.
Le client n'a pas laissé de commentaire.Mike M.
Le client n'a pas laissé de commentaire.RICK G.
Always had great and friendly service here.Scott M. | Expérience générale
Great service, no problems.Scott M.
People at the location were rude. pulled the electric connector out of our new truck very hard. May have sprung it. Trailer straps were to short and came unlatched when we hit a large hole.David S.
Overall we had a good experience. While our contents got extremely dusty while in storage, when we closed out the unit and discussed this with the manager she was quite understanding about this and the other minor issues we had experienced and went above and beyond to correct the issue.SCOTT J. | Expérience générale
Le client n'a pas laissé de commentaire.FREDDIE H.
Le client n'a pas laissé de commentaire.DARIN A.
Rented a car trailer tie down device for passenger side front wheel would not operated properly. Called number listed on contract was on hold for ever no one ever answered. Used my own tie down to secure vehicle to trailer to complete my moveROBERT K.
Free coffee...!??Troy F.
Kaylin and the other employees were pleasant and helpful.Kenneth M. | Premières impressions
The site was very easy to pull in and find adequate space to park a truck pulling a trailer. I was immediately helped by courteous staff despite the bitter cold. They even made sure that my car/trim was able to clear the trailer by putting in wedges to aid in lifting the car while driving off the trailer.Paula G.
Louis Burgess was very professional, efficient, and fast in checking us in .Exhibited excellent people, public relations, and customer service skills. A GOOD GUY!!! He saved U-Hauls bacon.LOREN C.
We could not even lock our unit. After being told it would be taken care of multiple times, we tried accessing our unit 4 different times and we were unsuccessful. We still have yet been able to access our unit to move things in.Aaron K. | Online Move In
Le client n'a pas laissé de commentaire.MONICA W.
Great gentleman working the deskSTACEY D.
Le client n'a pas laissé de commentaire.FRANK J.
Keep up the good work.FRANK J.
Le client n'a pas laissé de commentaire.Nicole J.
Le client n'a pas laissé de commentaire.Roger S.
The staff was above and beyond amazingMANDI F.
Le client n'a pas laissé de commentaire.Kent W.
Le client n'a pas laissé de commentaire.Jamie M.
Le client n'a pas laissé de commentaire.TOMMY W.
Le client n'a pas laissé de commentaire.BRIAN H.
The staff and the management are very knowledgable, helpful, and friendly on every visit. I most definitely would and will recommend UHaul to friendJames R. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL M.
Le client n'a pas laissé de commentaire.PHYLLIS T.
It's a pandemic and no one on the staff was wearing a mask. I guess Uhaul doesn't value lives.Michael M.
Le client n'a pas laissé de commentaire.ROBERT B.
Le client n'a pas laissé de commentaire.Grant A.
Easy to rent, easy to bring back. Good experienceFred H.
Le client n'a pas laissé de commentaire.kenneth c. | Premières impressions
Le client n'a pas laissé de commentaire.Randall R.
Le client n'a pas laissé de commentaire.CYNTHIA M.
The entire team was dedicated to providing great customer service. My move was not easy and they were very accommodating to my changing needs. Even when it meant that I had to go to another facility, they were understanding and helped me out. I'd recommend this team to anyone. They helped make up for a poor experience I had in North Dakota. Thank you and great job!Trevor M. | Expérience générale
The kind lady checking me back in was so patient with me. I had a heck of a day. Moving is stressful enough. Then when you discover a leak in your basement same day, another large stressor. I don't know why, but I just broke down in front of her. She treated me kindly and offered advice on next steps and who to contact for help fixing my pipes. I don't cry easy, so for her to show compassion towards me, a total stranger... your company needs more employees like her. That's who you want representing your brand. Thank you ma'am!Kelsey K.
I rate the manager's performance at 125 %. Staff is friendly too.Andy B. | Expérience générale
Very helpful! First time renter here, would definitely use this location again.James W.
Le client n'a pas laissé de commentaire.Jennifer J.
The gentleman that checked me in and out was AMAZING - super efficient and friendly.James T.
Le client n'a pas laissé de commentaire.Lynda R.
Le client n'a pas laissé de commentaire.JEFFREY F.
Le client n'a pas laissé de commentaire.Kent L.
Kaylin Brown greeted me friendly and professionally. You can tell she enjoys her job and is very proficient at what she does. She is an excellent General Manager for U-haul. She made the experience very pleasant.RALPH P.
Le client n'a pas laissé de commentaire.Linda C.
When I chose the mobile service app do pick up my truck, it told me to pick up the truck at a different location first. Speedys Gas shop. Even in my confirmation notice it stated to be there to pick up the truck, come to find out i needed to pickup my truck at the uhaul facility. Totally confusing and changed our plan for moving.Amber S.
Le client n'a pas laissé de commentaire.KEVIN K.
They were very prompt and professional.Grant A.
We have been repeat customers for several years renting a truck every two to three weeks. Kaylin Brown is doing a great job with our rentals EVERY TIME. The truck is out and ready when we arrive with sanitizing wipes in place and the dolly out which is the way she knows we rent the truck. She is friendly and well prepared for us EVERY TIME. It is a pleasure working with Kaylin.CAROL T.
Le client n'a pas laissé de commentaire.Curtis M.
Super friendly staff. Easy check in and check out.Misty J.
Le client n'a pas laissé de commentaire.Lori B.
Truck ran badly and the moving help was1 1/2 hrs lateROGER C.
The access code is inside the sliding gate?Kirk K. | Online Move In
Le client n'a pas laissé de commentaire.CANDY B.
Le client n'a pas laissé de commentaire.RANDALL C. | Expérience générale
Le client n'a pas laissé de commentaire.SUZANNE W.
Le client n'a pas laissé de commentaire.Victor N.
Le client n'a pas laissé de commentaire.corey Z.
Le client n'a pas laissé de commentaire.Richard L.
We ran into quite a few snags with our move and had to reschedule our truck several times, but they were always accommodatingPaul S.
You guys are great to work with always have great customer service I love coming here to do my businessMATTHEW M.
Le client n'a pas laissé de commentaire.DAVID K.
Le client n'a pas laissé de commentaire.DAVID D.
Very nice and helpful people working there.Jason F.
Great service.DOUGLAS M.
Everything went well---I was very satisfied with the ser vices I receivedFrancis M.
Le client n'a pas laissé de commentaire.Jack G.
Taylor was the highlight of my day. Her no nonsense approach assured me that I could get my task done in the same manner. Thank you for a short yet sweet effect on my day! Taylor is the sh.t!GEORGE R.
The lady that helped us was very friendly and informative. She made the pickup and return process very easy and prompt. Merci.JACOB S.
We only waited a few minutes. The return only took a minute. We had no problems everyone was courtesy.TERRI L.
Le client n'a pas laissé de commentaire.RANDY B.
Clone representative Callie so all customers are treated as well as I was.DOUG T.
The windshield was very dirty inside and out making the morning drive into the sun very challenging. The cargo area was also dirty and had not been swept out. We asked if the cab had been sanitized and were told yes, but then a worker was sent out to wipe it down â€œagain.â€ It felt like the truck had come in and then just immediately rented out. We rent a truck every three weeks usually with exceptional service. This experience was very disappointing.Care AND Share H.
I have always rented a Uhaul at this location and the staff is amazing and Very respectful. When I rented a storage unit from them, it was clean. They always were very nice. If I need a storage unit or Uhaul in the future I'll definitely go to this location.Amanda B. | Expérience générale
Great staff! Efficient and courteous as can be.Sean F. | Online Move In
Le client n'a pas laissé de commentaire.KIRK A. | Expérience générale
Le client n'a pas laissé de commentaire.DUAINE M. | Premières impressions
Thank you and I will definitely recommend people to youSylvia N. | Expérience générale
Le client n'a pas laissé de commentaire.Becky W. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah A. | Expérience générale
Le client n'a pas laissé de commentaire.Richard H. | Expérience générale
If I or anyone I know need a storage unit or a truck I would highly recommend this facilitybrad v. | Expérience générale
Robert was very good to work with and very helpfulbrad v. | Premières impressions
Robert was very helpful in making the selection on the right sized unit to rent.Richard H. | Premières impressions
Le client n'a pas laissé de commentaire.Darren O. | Expérience générale
Wish hours were like an hour later . Much easier since most people don't get off work till 5 or six anyway.Krystal F. | Expérience générale
They were very helpful and everything went smoothly.TJ T. | Premières impressions
Extremely helpful in getting me on the road. Above & beyond accommodating!Virginia P. | Expérience générale
Above & beyond helpful. Robert & friends were super!Virginia P. | Premières impressions
Lost my reservation. Agent was not able to accurately advise on what I needed. Driveway in front of the storage unit was VERY icy.Melissa C. | Premières impressions
Serve was excellent. Facilities are well maintained.Tiffany C. | Premières impressions
All locators I used were extremely helpful and cooperative!Elizabeth B. | Expérience générale
Always helpful, friendly, and professional staff great prices I’ve dealt with uhaul for awhile and if I needed to would go right back great pricing great staff making life a lot easier.Mike W. | Expérience générale
Uhaul staff and equipment is always in hreat condition with meLINDA C. | Expérience générale
Robert was great. He was literally running the show as others worked the desk at check out. Very efficientstephen n. | Expérience générale
The manager made my experience the quickest & easiest I've ever had with U-Haul!SHERRI S. | Expérience générale
Very pleasant staff easy to work with and met all my needs.kelly w. | Premières impressions
Robert was so helpful and nice! So was the guy in DM -Gail S. | Expérience générale
Awesome place!STEPHANIE N. | Expérience générale
very convenientJack J. | Expérience générale
The storage unit was easy to find, had plenty of space and was clean.Augusta C. | Premières impressions
Outstanding customer service. All employees were professional and helpful.Randy M. | Expérience générale
Everyone was so incredibly helpful.There were several logistical worries that needed to be worked out; and U-Hauls staff was brilliant in alleviating all my concerns. Thank-u!Jeanette S. | Expérience générale
Very helpful!Gail S. | Premières impressions
Mr Danner was super awesome and helpful!Gail P. | Premières impressions
Good peoplePatrick M. | Expérience générale
Absolutely fabulous service. I didn't get the name of the gentleman that helped me, but he listened patiently and helped me come up with a storage solution! Merci.Jeanette S. | Premières impressions
Great service from start to finish.jerry c. | Premières impressions
Great location with excellent staff.Michael B. | Expérience générale
Good customer servicesJuan L. | Premières impressions
Very professional, smiled great customer serviceMindy M. | Premières impressions
He was a new employee but was knowledgeable and helpful.Freddy H. | Premières impressions
Good peopleRay B. | Expérience générale
The staff at the Council Bluffs' office were super helpful and friendly! Je les recommande fortement!kirk C. | Premières impressions
Thanks for delivering I-Pod a week early!betty t. | Expérience générale
Best in area hands downDane B. | Expérience générale
Staff at this uhaul location in Manawa was very helpful as well as understanding. I would definitely recommend this location to anyone.Josh C. | Expérience générale
I was pleased with the service I received from this place along with the convenience of there mobile u box it worked perfect for my move thanks I highly recommend this company and there mobile u boxSam R. | Expérience générale
There was always new staff everytime we stopped in. Some were not friendly and would argue with customers. That's when new staff would show up. Feel like I never saw the same person twice.STEVEN C. | Expérience générale
When I went to get things from my storage unit there were screws on their road, needles to say I ran one over that cost me to need a new tire and 216 $. I'm A single mom i can't afford this crap!! Verycarrita s. | Expérience générale
These people here have been great to me help me out a lot I'll continue to do business with themRay B. | Réservation
Excellent service including pick up when doneronald Linda b. | Expérience générale
Did have a problem paying over the phone. Employee said payment went through when it didn't.Adrian S. | Expérience générale
This email is not Justin t. Quit emailing me bills.justin t. | Expérience générale
Staff was excellent and facility and equipment was good. Small glitch with the check out software, it overcharged significantly the first time through but was corrected when I pointed it out.rick s. | Expérience générale
During heavy rains water got in our unit. We kept things off the floor so nothing was ruined.sherlene e. | Expérience générale
UMMM, let's see if I can type something with less than 200 characters. Well I was given a small on end space. it was convenient enough for me to get in and out when needed. The staff was helpful. Thnxdavid j. | Expérience générale
Great ExperienceJOEL D. | Expérience générale
Grounds & office were clean but the amount of dust that accumulates inside the storage unit is was extreme. Access hours not always convenient.FRED L. | Expérience générale
The girls working were great very friendlyBRENDA C. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!