Convince GPS routing to find the easiest way in to their lot. I had it take me the scenic route and the hardest way through a difficult intersectionDetrick C.
Customer Reviews for U-Haul Moving & Storage of Idaho Falls
Pour nous contacter
Idaho Falls, ID 83401
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Peter C.
Le client n'a pas laissé de commentaire.Kenneth A.
Clean windshieldDavid G.
Le client n'a pas laissé de commentaire.ROD L.
Le client n'a pas laissé de commentaire.Daniel H.
Nothing. The counter person was great and very helpful, and the check-in was professionally inspected and went very well.Philip G.
Le client n'a pas laissé de commentaire.Steven H.
Wait timeFitness S.
Everyone there made a stressful time more relaxed.STEPHEN R.
He didn't know that we picked the truck up with a half tank of fuel and were asked to return the same. Additionally we returned the truck a day early because they called and asked if we could be done early so someone else could use the truck.. but when we did, he would not give us a days credit back. We added extra days at a cost... and should have been credited one day back...especially since we worked to get the truck returned a day earlier than planned per their request. I will look at other moving services in the furure because of this.Barry C.
Le client n'a pas laissé de commentaire.Dallas W.
Maybe not tell them they'll be refunded miles not used.Tori V.
make shure oil changed and not bald tiresjoesph H.
Le client n'a pas laissé de commentaire.CLIFTON D.
Le client n'a pas laissé de commentaire.HEATHER S.
Cruise control would be nice in the 10 ft truck. That would be the only negative comment I have.KIMBERLY M.
Great Customer Service! Blade was excellent all day long. Future manager in my opinion.BLAKE B.
Excellent service à la clientèleINDERJIT S.
Tryed to say we drove 45 miles when it was only 6 and the gas tank was only 3/4 full . Thank god my husband took a picture on his phoneSusan B.
Le client n'a pas laissé de commentaire.Dave M.
These folks do great, fast, courteous and professional. Will use again.TIMOTHY E.
Everything went so well. The staff in Idaho falls was friendly and answered all my questions. Being able to use the app to drop off the truck when we were done was a huge time saver. Especially since we dropped it off when the location was closed.Jennifer K.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Chris C.
Le client n'a pas laissé de commentaire.Nicki Q.
Wonderful customer service and very friendly staff. Keep up the great work!Sarah P.
Advertised as $20 local, but they get ya with an additional 0,69 cents a mile plus replenishing the fuel. Not a deal.Dana M.
Only thing was location was out of the size boxes I needed.Bobette P.
Le client n'a pas laissé de commentaire.Nicole Q.
Nothing that I could think of. Service was very goodZach R.
Le client n'a pas laissé de commentaire.RICHARD B.
Le client n'a pas laissé de commentaire.Rebecca B.
Super polite and efficient staff!Tom J.
Le client n'a pas laissé de commentaire.Richard B.
Le client n'a pas laissé de commentaire.Lynn D.
Le client n'a pas laissé de commentaire.Judd M.
Access/ egress was tight at this drop-off location.Lynn D.
Manager Chris was awesome, if I was able to I would of given him a huge hug 珞. He help me to no end he went above and beyond. Thank you ChrisDeanine G.
Le client n'a pas laissé de commentaire.TIMOTHY V.
I'm not very pleased with U-Haul so I was moving from Pocatello Idaho to Rigby Idaho I had to drive all the way from Pocatello to Idaho falls to get the truck go to Pocatello load up my stuff and bring it back to Rigby and they gave me one way still but I had to pay double the gas because I could not pick up a truck in Pocatello with the price of fuel today I felt like that was kind of ridiculous and I'm not very happy so for that I will never rent another U-Haul truck I will go elsewhere for the fact that I reserved a truck ahead of time.jason C.
Le client n'a pas laissé de commentaire.Heather C. | Expérience générale
Le client n'a pas laissé de commentaire.Anne T.
Le client n'a pas laissé de commentaire.Anne T.
I did have a leak in my trailer. Luckily my things were covered.Victor F.
The car hauler worked better then I expected. The staff was friendly and knowledgeable. Def will recommend this place to my friends.Ricardo F.
Le client n'a pas laissé de commentaire.Chris B.
Good location and good serviceRobert E.
Le client n'a pas laissé de commentaire.Anne J.
Le client n'a pas laissé de commentaire.PHILIP M.
Le client n'a pas laissé de commentaire.Adam W.
The guys at the Idaho falls location were fantastic! They did a great job and were quick and efficient, no complaints really! I'd say the only thing was at the customer service desk two employees had an airpod in-eat listening to music while helping me. I think listening to music is great on the job, I do it too. But I'd suggest advising your employees to take it out when taking with customers at least, shows that we have each others 100 % attention. But really that was more of just a suggestion, the guys here did a great job!taylor H.
1 rock chip, 2 and a half hours, and 22 miles cost me 142.00. I'll never use this company againBrandon A.
Quick service in and out. Handhelds speed up processerik H.
Le client n'a pas laissé de commentaire.Brett G.
Le client n'a pas laissé de commentaire.Lynn D.
Le client n'a pas laissé de commentaire.jesica a. | Premières impressions
Le client n'a pas laissé de commentaire.Diane A.
Very professional and kind staff.john P. | Premières impressions
Le client n'a pas laissé de commentaire.Jordan B.
Le client n'a pas laissé de commentaire.Kenneth H.
Try to keep your rates low. We had to go with a Van instead of a truck because to rent a truck was to expensive the Van was reasonable. Thank you for having options.Victor L.
Le client n'a pas laissé de commentaire.Elizabeth G.
Kris was greatJUSTIN E. | Premières impressions
Le client n'a pas laissé de commentaire.cody P.
Le client n'a pas laissé de commentaire.Gary A.
Very efficient and professional. It took only minutes to drop off the rental.Susan C.
This place was on it! Very precessional.LLOYD L.
In and out many times. Staff above and beyond kind and helpful.william r. | Expérience générale
Overall best price in town I could find and had the best access hours and storage facility I trusted so overall pretty good.Jonathan K. | Premières impressions
Le client n'a pas laissé de commentaire.DARREN R.
Le client n'a pas laissé de commentaire.Robbin W.
Smooth as glassJOHN EDWARDS S.
Assistant manager was amazing where we picked up our uhaul in Idaho falls. Great service all aroundNICHOLASJ S. | Premières impressions
Could not access my storage because of snow in front of my storageMichael C. | Expérience générale
Don't hassle the customers everyday with some deal or to clarify drop off times/dates. I got a phone call from Uhaul every day that I had their equipment. It was like that annoying person who lends you something and bugs you constantly, except you're paying for the thing they lended you in this situation. Still super nice every time I talked to them though. They were great at the physical store with their interactions as well. Good experience overallTaylor M.
Le client n'a pas laissé de commentaire.TIMOTHY R.
Mercidara c. | Expérience générale
Le client n'a pas laissé de commentaire.CARY L.
Le client n'a pas laissé de commentaire.rich B.
Le client n'a pas laissé de commentaire.ANGEL C.
Le client n'a pas laissé de commentaire.Gayle B.
Le client n'a pas laissé de commentaire.nettie H. | Expérience générale
Le client n'a pas laissé de commentaire.Aloura T. | Expérience générale
Le client n'a pas laissé de commentaire.BURKE B.
Le client n'a pas laissé de commentaire.Marc P.
I was not taken on a walk around for the vehicle when picking it up. I was not told it was my responsibility to visually inspect it. The truck was pulled up and already running when I picked it up. Some verbal instruction or warning would be nice. Walking out to the vehicle I saw a dent above the rear driver side wheel well. Since the truck was pulled up by an employee and already running for me, I figured the location was aware of it. Upon returning the truck, the owner was checking me in and pointed out the dent. She then told me I should have done a walk through and it was my responsibility. And wanted to make sure I had damage protection. I felt defenseless and as if she didn't believe me that the dent was already there but that she was more concerned that I paid extra for the coverage. It would be nice in the future to at least be told that verbally rather than receiving a text message while I'm still balancing having check out, hand them my license, confirm personal information and answer questions. I feel that process is rushed and frankly is a another way the customer is taken advantage of. Also, the quoting of the rental was not clearly explained during the online reservation and differed than the quote of the in-person check in. Then when I returned it the itemization didn't match what was quoted earlier. It ended up being cheaper. Price doesn't matter, but a clear and consistent explanation of the process would be helpful for the customer.Aaron M.
Kris was over the top helpful and explained everything thoroughly and patiently. The equipment was well maintained and clean. The phone location was also very helpful.CHRISTOPHER LEE B.
I rented a pickup. They never did a walk around inspection. Drove it 3,2 miles. Decided I didn't need it and returned it early without any gas being used. They tried charging me for a windshield the coverage for 10 to protect me was dismissed. A 20$ rental turned into a 126 rental and they made up the charges! Expecting a refund since arguing with these guys abd still haven't received my $95 refund!!!Lacee T.
Le client n'a pas laissé de commentaire.DAZIAH LYNN N.
Le client n'a pas laissé de commentaire.JEFFERY H.
Everyone was friendly, amazing customer service.JACOB S.
Le client n'a pas laissé de commentaire.DENNIS H.
Don't let your customers wait too long. And when you do finally help the customer, don't try to help someone else in the middle of it. We were at the front counter and finally got the help we needed, but then mid-conversation, he left to help a previous customer. Was a little frustrating but nothing to get too upset about.JOSUE C.
The person that helped me was great, it was a very positive experience.DAVID G.
Keep up the good work.FRANK W.
Le client n'a pas laissé de commentaire.STEVEN L.
The pickup was a 2 wheel drive Chevy Silverado. Late truck in great shape. Excellent to drive. The check in and check out was handled by Blake and did an excellent job getting me in and on my way. This is the second time I've rented from them. Did I mention this rental took place on a SaturdayJOSHUA P.
Le client n'a pas laissé de commentaire.JAMES M.
Everyone was very helpful and professional. It's really nice to go into a business and everything goes smoothly. Thank you to at u haul.WILLIAM H.
Le client n'a pas laissé de commentaire.MARIANA M.
Staff called to make sure I was okay after their trailer did not make it back by the due time. They really extended the contract, and we're very workable. I will use this facility again when I move in the future.JEFFREY H.
The employee that helped me was very polite, professional, and efficient.DANIEL B.
I didn't even move in. Way to inconvenient for an old lady to pack all my things up stairs and down hall. I needed to be able to drive up to door and inloadLAURALEE V. | Online Move In
Le personnel était amical et serviable.MICHAEL W.
Le client n'a pas laissé de commentaire.ANDREW W.
keep it upGREGORY A.
People were helpful.MICHAEL W.
Le client n'a pas laissé de commentaire.andrew Y.
Le client n'a pas laissé de commentaire.PAXTON ROBERT R.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Lorenza Z.
Le client n'a pas laissé de commentaire.Aloura T. | Premières impressions
The Staff has been great ! They are always ready to help with what ever you need to make your experience the best ! I m very pleased with Kris & his staff ! Thanks again for all your do !nancy m. | Premières impressions
This particular storage unit is a converted truck bed. The unit is fine but the problem is that the opening latch lever where the lock goes is now at ground level (on the regular truck, it is at waste level). Being at ground level it is very difficult to lock and unlock the lock. The opening latch lever on mine also had to be pushed down to get the lock holes to line up. This is difficult for one person while locking at the same time. I would not recommend a unit with this lock location to anyone.DARYL L. | Premières impressions
Le client n'a pas laissé de commentaire.DARYL L. | Premières impressions
Great place friendly helpful staffJoshua W. | Expérience générale
Le client n'a pas laissé de commentaire.ROGER S. | Premières impressions
It was affordable very well kept and I got prompt reminders so I wasn't late on my payment, I would for sure rent there again.Charles B. | Expérience générale
Le client n'a pas laissé de commentaire.Olivia S. | Expérience générale
It's always been nice and friendly.Thank Youfrank p. | Expérience générale
The store manager was very accommodating and kind- great customer service. I would definitely recommend this location because of the manager - Kris, I believe is his name!Nicole K. | Premières impressions
Le client n'a pas laissé de commentaire.Katherine A. | Premières impressions
Kris at the North gate store went above and beyond for me very kind and friendly I would do business with him again he deserves a raiseSARA Y. | Expérience générale
Le client n'a pas laissé de commentaire.Amy S. | Premières impressions
Kris was awesome, fast & efficient. I am very happy I chose to rent my storage facility from Uhaul.Kayla A. | Premières impressions
Le client n'a pas laissé de commentaire.STEVEN S. | Expérience générale
Fantastic experience. Would come back. Thank youpaige c. | Expérience générale
Le client n'a pas laissé de commentaire.LILLIian L. | Expérience générale
Le client n'a pas laissé de commentaire.Marjorie J. | Expérience générale
Le client n'a pas laissé de commentaire.Zachary M. | Premières impressions
Le client n'a pas laissé de commentaire.Jennifer S. | Expérience générale
Le client n'a pas laissé de commentaire.Debra I. | Premières impressions
I love the Staff there at UHaul, they are so interested in me myself, friendly, answered all my questions. I hurt my hand and th e young man who helped me yesterday saw my hand and was concerned I would hurt it if I helped him carry the heavy container, I was late in paying my bill but they were so kind over that too and so cheerful. I love the climate control storage they have and their prices are within my budget. I highly recommend UHaul and their staff. Awesome people, every one of them.Johanna C. | Expérience générale
Only comment is rental rates are competitively high in relation to other local storage units. Especially for 161 sq-ft of outside unsecured access.Henry H. | Premières impressions
Le client n'a pas laissé de commentaire.Molly P. | Expérience générale
Le client n'a pas laissé de commentaire.Brian G. | Expérience générale
Best experience I have had with u haul!! Kristofer made my world I have now moved with u haul more than 10 times and he singley made this the best whatever I needed however they could do it he was there :)Kristopher H. | Expérience générale
Excellent service à la clientèle.Valerie M. | Expérience générale
They were timely with the move in paperwork, very clear about the process to enter bldg after office hours. They noted all fees associated with late payments offered auto withdrawal options, other payment options. Thanks UhaulCharles B. | Premières impressions
It's a nice unit and your staff are nice, I knew the old manager Karl he did a good job. Chris is also doing a good job there are a lot of people there I'm not sure all of their names but I have never seen anyone their messing around or not working. I would say that store has a good staff.Jared B. | Premières impressions
Good staff and good company.Charles C. | Premières impressions
The staff at Uhaul in Idaho Falls was extremely helpful and friendly.YVES C. | Online Move In
Le client n'a pas laissé de commentaire.Letty A P. | Premières impressions
Thanks for the good service and clean, safe storage space!Hilary T. | Premières impressions
The doorknob unit is broken and doesn’t want to open really or close and there was no lock in the unit...is it possible to get another unit??...Richmond M. | Online Move In
Le client n'a pas laissé de commentaire.Angelica B. | Premières impressions
Le client n'a pas laissé de commentaire.Tisha F. | Expérience générale
Le client n'a pas laissé de commentaire.Michael J. | Premières impressions
Thanks for your help in my time of needJames F. | Premières impressions
Le client n'a pas laissé de commentaire.Tisha F. | Premières impressions
Le client n'a pas laissé de commentaire.Brittany W. | Premières impressions
Le client n'a pas laissé de commentaire.ARN B. | Expérience générale
I was very blessed to be in the facilities.very caring!Annie M. | Premières impressions
I was there afterhours reorganizing. And I was approached by the facility manager and a sales associate claiming I was living in the unit. Also, I notified the facility I was moving out. A day before I moved out my passcode was terminated I was still paid up one extra day. They automatically assume I was not going to pay my bill and lock up my stuff. Wrong!!! While moving out my stuff on a sunday they came to me ans told me that I would have to come back on the next day to finish. Because my code was canceled and they wabted to go home for the eveing. I had every right to stay and finish moving out my belongings. I was a customer over a year. My rental payment were never late. I alway ckean my bin and everything around it.John C. | Expérience générale
Le client n'a pas laissé de commentaire.ARN B. | Premières impressions
Le client n'a pas laissé de commentaire.lilina a. | Expérience générale
Excellent staff. Moving is stressful, they made it easy for me to get the job done.James K. | Premières impressions
This is the third time I have rented a storage unit at this location. The service in the past has been ok, but the people in the past didn't always seem like they had enough support, maybe understaffed, slow, poor knowledge of the computer system. Overall, a lackluster experience In contrast, My experience yesterday was excellent! A guy named Kristopher checked me in, he was very knowledgeable, efficient and friendly. The whole process was quick. A very sweet girl named Holly showed me to my rental unit. I really appreciated the service I received yesterday, thank you for making it easy!LILLIian L. | Premières impressions
Le client n'a pas laissé de commentaire.CHAD F. | Premières impressions
staff and customers not wearing masks indoors, against CDC recommendations and Bonneville county mask mandate. in the future I will prioritize businesses that do the bare minimum to try to stay safeCathy D. | Expérience générale
Great just what I needed. Good facility and staff.Melinda L. | Premières impressions
Arrived with a nationally made reservation that was not in your system. We needed several months of storage for our car trailer.The staff moved "heaven and earth" to accomodate our storage need. Thanks so much for creating a space for us.Would highly recommend this business to others.HOMER D. | Expérience générale
Everything was terrific. Why was I addressed in Spanish on the second part of this survey ?ken s. | Expérience générale
Le client n'a pas laissé de commentaire.Dan W. | Expérience générale
Le client n'a pas laissé de commentaire.Patrick A. | Expérience générale
The fella that helped me rent a small storage was fantastic...the next day I came back and was confused and he absolutely helped mentor figure out his to handle my business. 200 % great service. .Brenda M. | Premières impressions
Le client n'a pas laissé de commentaire.Ronald T. | Expérience générale
We sold our house. The new one isn't ready to move into so we are staying in one of the kids basements. My husband is having surgery. We have to move our things from the unit the day before. In all of the confusion we can't find the keys to the lock. It's our lock. We just need to get the unit unloaded before my husband has surgery on his arm and is incapacitated for 6 months. We apparently missed the fine print that says we can't cut our own lock off of the unit. Your security man acted like we had breeched a nuclear facility The staff will grant us access to our stuff for a few dollars Or.... we can pay a complete stranger to breech the lock. This seems unethical and at least nonsensical. It most certainly showed a lack of compassion. What is the point of this policy anyway? It has to be to generate revenue as preventing theft has been covered with the security cameras and the responsiveness of your security man.Lane J. | Expérience générale
Le client n'a pas laissé de commentaire.megan m. | Expérience générale
You all were amazing and very respectful and patient. We really appreciate you! Best customer service and great storage units and very affordable! I would recommend uhaul storage and uhaul to anyone! Also the workers were very sweet and understanding!Montana S. | Premières impressions
Le client n'a pas laissé de commentaire.BRAD H. | Expérience générale
Le client n'a pas laissé de commentaire.sean f. | Expérience générale
Your staff truly made this a wonderful experience! Everybody was so friendly and helpful. Every time I walked in with a question somebody was attentive. I was able to get in the facilities as often as I needed to and it is so clean and smelled fresh! The floors looked like they are mopped frequently. The paint is pristine. So impressed!michelle m. | Expérience générale
Le client n'a pas laissé de commentaire.Melanie M. | Expérience générale
Very helpful staff!sean f. | Premières impressions
Only snag was the gate. It didn't always open.MICHAEL K. | Expérience générale
Perfect experience on both ends of the move, as always. You hire great people, thanks!Jack S. | Premières impressions
Le client n'a pas laissé de commentaire.James N. | Expérience générale
Le client n'a pas laissé de commentaire.Jeannette D. | Premières impressions
Le client n'a pas laissé de commentaire.katie s. | Expérience générale
Friendly professional staff Who took care of all my questions and assisted me with my moving needs.Stephen A. | Premières impressions
Everything was good.Skye H. | Expérience générale
AucunJanet S. | Expérience générale
The call center was the most ridiculous experience I've ever dealt with. They couldn't get themselves in order, giving me wrong information sent me four different locations for storage. Outrageous.Tausha H. | Premières impressions
Nice rental made and comptehensive service.gwen s. | Premières impressions
Good service. Truck completed cross country haul without a problem. I never questioned the truck's safety.Steven/Wendy L. | Premières impressions
I held a unit for not quite 3 years . They raised the rates every year for everyone even if they had only been renting a short time. No actual improvements noted.RAE N. | Expérience générale
Unpaved parking + windy Idaho Falls allows TONS of dust into your unit, burying all your stuff. Rates were outrageous, increase min. of yearly, 24/7 access is extra. Lighting awful in unit after dark.VANCE A. | Expérience générale
Everything was greatCenter for Spiritual Living I. | Expérience générale
Very helpful!KRYS L. | Premières impressions
The manager did an awesome job. He really knows a lot about Uhaul.Chad M. | Premières impressions
The system didnt want to take my payment. It waa an hour long process. Then they forgot to add in my 24 hour access so I could use my storage after hours.Stephen F. | Premières impressions
Clean, easy to use after hours, great staff.Jessica M. | Expérience générale
Need to get drive thru gate fixed. Does not close properly due to being bent by heavy windsBILL L. | Expérience générale
.David S. | Expérience générale
All goodSarah F. | Expérience générale
We scheduled delivery and it took 24 hours from our scheduled delivery to get our boxes. We initiated all communication with them. A simple call to let us know they would be late or plans.Heather K. | Expérience générale
Worked wellVincent C. | Expérience générale
Carl and crew are by FAR the BEST. This was both a move to then store and pick up to move from. Made this the easiest smoothest transition ever. Deserves more then just a letter from me!Robert H. | Expérience générale
Worked well for our needJeff H. | Expérience générale
The uhaul rental in Murray,Utah was very rushed. The uhaul rental return in Idaho falls was excellent and very through. The uhaul rental of Utah gave a code for free storage unit that did not exist.Christy R. | Réservation
Excellent service.sam s. | Expérience générale
Always courteous. Never had a problem with my vehicle storage. Felt secured.Charlotte M. | Expérience générale
I especially enjoyed the professionalism from Brandy Nelson who was very informative about their storage lockers.larry m. | Expérience générale
Excellent service; staff responsive and very courteous. Highly recommend using U-boxes for temporary storage.marilyn p. | Expérience générale
I was well pleased with the facility. My units were clean and always at a satisfactory temperature. The staff was courteous and helpful. I will certainly remember this service should I need it again.MARLENE G. | Expérience générale
The only issue I had was the door on the side. It was hard to try to maneuver one of the Uhaul carts out of the door. Other than that, I enjoyed my experience with UhaulBrittany W. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!