Customer Reviews for U-Haul Moving & Storage of Idaho Falls

4 123 évaluations

1091 Northgate Mile   Idaho Falls, ID 83401
(Load/Unload Indoors)

(208) 524-3585

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(208) 524-3585

1091 Northgate Mile
Idaho Falls, ID 83401
(Load/Unload Indoors)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

We were told they'd have all of the blankets and dollys ready for us. Got there and it was self serve. I could have not paid and still taken as many as I wanted and then not returned it. Luckily I was the one that made the reservation so I knew what we paid for.

Shilo P. 
Évaluation :
5

Night and day from river rd location, a regional manager should be checking in secretly at river rd

Seth C. 
Évaluation :
5

Great rental experience start to finish

Michael L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammie P.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful.

preston d.  |  Expérience générale 
Évaluation :
5

Kris & his staff were always cheerful & polite & happy to help me in anything I needed, There were awesome, I had a great experience with the northgate mile u haul dealership in Idaho falls ! Merci

nancy m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GARY S.  |  Expérience générale 
Évaluation :
5

Nothing they were amazing

Allison K. 
Évaluation :
5

Good work, thanks for having what I needed.

Bob P. 
Évaluation :
5

Excellent service à la clientèle

Deborah B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

randy B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan H. 
Évaluation :
5

Excellent service no big hassle or walk around forced. You treated me as though my time mattered and treated me professionally.

Jabez S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DILLAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
5

I like the option of taking pics for damage

Michael W. 
Évaluation :
1

First off it was pouring rain but not their fault but the uhal return app is pretty much worthless so I needed to scan the barcode on the door.. well they didn't have one so I had to go to another uhaul just to drop it off which almost made me miss my flight out which I would have had to stay 3 extra days if I didn't make it to fly out since I was flying to vegas and there are only 2 flights a week out.

Darlene H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniele K. 
Évaluation :
3

S.O.

Matthew S. 
Évaluation :
5

Nothing. Great service and all questions were answered

Marsha C. 
Évaluation :
5

the gentleman that helped me went above and beyond to get me the trailer that i needed and was very pleasant to deal with.

Wes W. 
Évaluation :
4

Convince GPS routing to find the easiest way in to their lot. I had it take me the scenic route and the hardest way through a difficult intersection

Detrick C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth A. 
Évaluation :
4

Clean windshield

David G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H. 
Évaluation :
5

Nothing. The counter person was great and very helpful, and the check-in was professionally inspected and went very well.

Philip G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven H. 
Évaluation :
4

Wait time

Fitness S. 
Évaluation :
5

Everyone there made a stressful time more relaxed.

STEPHEN R. 
Évaluation :
3

He didn't know that we picked the truck up with a half tank of fuel and were asked to return the same. Additionally we returned the truck a day early because they called and asked if we could be done early so someone else could use the truck.. but when we did, he would not give us a days credit back. We added extra days at a cost... and should have been credited one day back...especially since we worked to get the truck returned a day earlier than planned per their request. I will look at other moving services in the furure because of this.

Barry C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dallas W. 
Évaluation :
3

Maybe not tell them they'll be refunded miles not used.

Tori V. 
Évaluation :
3

make shure oil changed and not bald tires

joesph H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CLIFTON D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HEATHER S. 
Évaluation :
5

Cruise control would be nice in the 10 ft truck. That would be the only negative comment I have.

KIMBERLY M. 
Évaluation :
5

Great Customer Service! Blade was excellent all day long. Future manager in my opinion.

BLAKE B. 
Évaluation :
5

Excellent service à la clientèle

INDERJIT S. 
Évaluation :
1

Tryed to say we drove 45 miles when it was only 6 and the gas tank was only 3/4 full . Thank god my husband took a picture on his phone

Susan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dave M. 
Évaluation :
5

These folks do great, fast, courteous and professional. Will use again.

TIMOTHY E. 
Évaluation :
5

Everything went so well. The staff in Idaho falls was friendly and answered all my questions. Being able to use the app to drop off the truck when we were done was a huge time saver. Especially since we dropped it off when the location was closed.

Jennifer K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicki Q. 
Évaluation :
5

Wonderful customer service and very friendly staff. Keep up the great work!

Sarah P. 
Évaluation :
3

Advertised as $20 local, but they get ya with an additional 0,69 cents a mile plus replenishing the fuel. Not a deal.

Dana M. 
Évaluation :
5

Only thing was location was out of the size boxes I needed.

Bobette P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole Q. 
Évaluation :
5

Nothing that I could think of. Service was very good

Zach R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rebecca B. 
Évaluation :
5

Super polite and efficient staff!

Tom J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judd M. 
Évaluation :
5

Access/ egress was tight at this drop-off location.

Lynn D. 
Évaluation :
5

Manager Chris was awesome, if I was able to I would of given him a huge hug 珞. He help me to no end he went above and beyond. Thank you Chris

Deanine G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY V. 
Évaluation :
3

I'm not very pleased with U-Haul so I was moving from Pocatello Idaho to Rigby Idaho I had to drive all the way from Pocatello to Idaho falls to get the truck go to Pocatello load up my stuff and bring it back to Rigby and they gave me one way still but I had to pay double the gas because I could not pick up a truck in Pocatello with the price of fuel today I felt like that was kind of ridiculous and I'm not very happy so for that I will never rent another U-Haul truck I will go elsewhere for the fact that I reserved a truck ahead of time.

jason C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Anne T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne T. 
Évaluation :
5

I did have a leak in my trailer. Luckily my things were covered.

Victor F. 
Évaluation :
5

The car hauler worked better then I expected. The staff was friendly and knowledgeable. Def will recommend this place to my friends.

Ricardo F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris B. 
Évaluation :
5

Good location and good service

Robert E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHILIP M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Adam W. 
Évaluation :
5

The guys at the Idaho falls location were fantastic! They did a great job and were quick and efficient, no complaints really! I'd say the only thing was at the customer service desk two employees had an airpod in-eat listening to music while helping me. I think listening to music is great on the job, I do it too. But I'd suggest advising your employees to take it out when taking with customers at least, shows that we have each others 100 % attention. But really that was more of just a suggestion, the guys here did a great job!

taylor H. 
Évaluation :
3

1 rock chip, 2 and a half hours, and 22 miles cost me 142.00. I'll never use this company again

Brandon A. 
Évaluation :
5

Quick service in and out. Handhelds speed up process

erik H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jessica a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane A. 
Évaluation :
5

Very professional and kind staff.

john P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth H. 
Évaluation :
4

Try to keep your rates low. We had to go with a Van instead of a truck because to rent a truck was to expensive the Van was reasonable. Thank you for having options.

Victor L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth G. 
Évaluation :
5

Kris was great

JUSTIN E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cody P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary A. 
Évaluation :
5

Very efficient and professional. It took only minutes to drop off the rental.

Susan C. 
Évaluation :
5

This place was on it! Very precessional.

LLOYD L. 
Évaluation :
5

In and out many times. Staff above and beyond kind and helpful.

william r.  |  Expérience générale 
Évaluation :
5

Overall best price in town I could find and had the best access hours and storage facility I trusted so overall pretty good.

Jonathan K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREN R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robbin W. 
Évaluation :
5

Smooth as glass

JOHN EDWARDS S. 
Évaluation :
5

Assistant manager was amazing where we picked up our uhaul in Idaho falls. Great service all around

NICHOLASJ S.  |  Premières impressions 
Évaluation :
2

Could not access my storage because of snow in front of my storage

Michael C.  |  Expérience générale 
Évaluation :
5

Don't hassle the customers everyday with some deal or to clarify drop off times/dates. I got a phone call from Uhaul every day that I had their equipment. It was like that annoying person who lends you something and bugs you constantly, except you're paying for the thing they lended you in this situation. Still super nice every time I talked to them though. They were great at the physical store with their interactions as well. Good experience overall

Taylor M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY R. 
Évaluation :
5

Merci

dara c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rich B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ANGEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gayle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nettie H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aloura T.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BURKE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc P. 
Évaluation :
2

I was not taken on a walk around for the vehicle when picking it up. I was not told it was my responsibility to visually inspect it. The truck was pulled up and already running when I picked it up. Some verbal instruction or warning would be nice. Walking out to the vehicle I saw a dent above the rear driver side wheel well. Since the truck was pulled up by an employee and already running for me, I figured the location was aware of it. Upon returning the truck, the owner was checking me in and pointed out the dent. She then told me I should have done a walk through and it was my responsibility. And wanted to make sure I had damage protection. I felt defenseless and as if she didn't believe me that the dent was already there but that she was more concerned that I paid extra for the coverage. It would be nice in the future to at least be told that verbally rather than receiving a text message while I'm still balancing having check out, hand them my license, confirm personal information and answer questions. I feel that process is rushed and frankly is a another way the customer is taken advantage of. Also, the quoting of the rental was not clearly explained during the online reservation and differed than the quote of the in-person check in. Then when I returned it the itemization didn't match what was quoted earlier. It ended up being cheaper. Price doesn't matter, but a clear and consistent explanation of the process would be helpful for the customer.

Aaron M. 
Évaluation :
5

Kris was over the top helpful and explained everything thoroughly and patiently. The equipment was well maintained and clean. The phone location was also very helpful.

CHRISTOPHER LEE B. 
Évaluation :
2

I rented a pickup. They never did a walk around inspection. Drove it 3,2 miles. Decided I didn't need it and returned it early without any gas being used. They tried charging me for a windshield the coverage for 10 to protect me was dismissed. A 20$ rental turned into a 126 rental and they made up the charges! Expecting a refund since arguing with these guys abd still haven't received my $95 refund!!!

Lacee T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAZIAH LYNN N. 
Évaluation :
2

I didn't even move in. Way to inconvenient for an old lady to pack all my things up stairs and down hall. I needed to be able to drive up to door and inload

LAURALEE V.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aloura T.  |  Premières impressions 
Évaluation :
5

The Staff has been great ! They are always ready to help with what ever you need to make your experience the best ! I m very pleased with Kris & his staff ! Thanks again for all your do !

nancy m.  |  Premières impressions 
Évaluation :
2

This particular storage unit is a converted truck bed. The unit is fine but the problem is that the opening latch lever where the lock goes is now at ground level (on the regular truck, it is at waste level). Being at ground level it is very difficult to lock and unlock the lock. The opening latch lever on mine also had to be pushed down to get the lock holes to line up. This is difficult for one person while locking at the same time. I would not recommend a unit with this lock location to anyone.

DARYL L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DARYL L.  |  Premières impressions 
Évaluation :
5

Great place friendly helpful staff

Joshua W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROGER S.  |  Premières impressions 
Évaluation :
4

It was affordable very well kept and I got prompt reminders so I wasn't late on my payment, I would for sure rent there again.

Charles B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Olivia S.  |  Expérience générale 
Évaluation :
5

It's always been nice and friendly.Thank You

frank p.  |  Expérience générale 
Évaluation :
5

The store manager was very accommodating and kind- great customer service. I would definitely recommend this location because of the manager - Kris, I believe is his name!

Nicole K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine A.  |  Premières impressions 
Évaluation :
5

Kris at the North gate store went above and beyond for me very kind and friendly I would do business with him again he deserves a raise

SARA Y.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S.  |  Premières impressions 
Évaluation :
5

Kris was awesome, fast & efficient. I am very happy I chose to rent my storage facility from Uhaul.

Kayla A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN S.  |  Expérience générale 
Évaluation :
5

Fantastic experience. Would come back. Thank you

paige c.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LILLIian L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marjorie J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debra I.  |  Premières impressions 
Évaluation :
5

I love the Staff there at UHaul, they are so interested in me myself, friendly, answered all my questions. I hurt my hand and th e young man who helped me yesterday saw my hand and was concerned I would hurt it if I helped him carry the heavy container, I was late in paying my bill but they were so kind over that too and so cheerful. I love the climate control storage they have and their prices are within my budget. I highly recommend UHaul and their staff. Awesome people, every one of them.

Johanna C.  |  Expérience générale 
Évaluation :
5

Only comment is rental rates are competitively high in relation to other local storage units. Especially for 161 sq-ft of outside unsecured access.

Henry H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Molly P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian G.  |  Expérience générale 
Évaluation :
5

Best experience I have had with u haul!! Kristofer made my world I have now moved with u haul more than 10 times and he singley made this the best whatever I needed however they could do it he was there :)

Kristopher H.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle.

Valerie M.  |  Expérience générale 
Évaluation :
4

They were timely with the move in paperwork, very clear about the process to enter bldg after office hours. They noted all fees associated with late payments offered auto withdrawal options, other payment options. Thanks Uhaul

Charles B.  |  Premières impressions 
Évaluation :
4

It's a nice unit and your staff are nice, I knew the old manager Karl he did a good job. Chris is also doing a good job there are a lot of people there I'm not sure all of their names but I have never seen anyone their messing around or not working. I would say that store has a good staff.

Jared B.  |  Premières impressions 
Évaluation :
4

Good staff and good company.

Charles C.  |  Premières impressions 
Évaluation :
4

The staff at Uhaul in Idaho Falls was extremely helpful and friendly.

YVES C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Letty A P.  |  Premières impressions 
Évaluation :
5

Thanks for the good service and clean, safe storage space!

Hilary T.  |  Premières impressions 
Évaluation :
3

The doorknob unit is broken and doesn’t want to open really or close and there was no lock in the unit...is it possible to get another unit??...

Richmond M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angelica B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tisha F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J.  |  Premières impressions 
Évaluation :
4

Thanks for your help in my time of need

James F.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tisha F.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittany W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARN B.  |  Expérience générale 
Évaluation :
5

I was very blessed to be in the facilities.very caring!

Annie M.  |  Premières impressions 
Évaluation :
3

I was there afterhours reorganizing. And I was approached by the facility manager and a sales associate claiming I was living in the unit. Also, I notified the facility I was moving out. A day before I moved out my passcode was terminated I was still paid up one extra day. They automatically assume I was not going to pay my bill and lock up my stuff. Wrong!!! While moving out my stuff on a sunday they came to me ans told me that I would have to come back on the next day to finish. Because my code was canceled and they wabted to go home for the eveing. I had every right to stay and finish moving out my belongings. I was a customer over a year. My rental payment were never late. I alway ckean my bin and everything around it.

John C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ARN B.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

lilina a.  |  Expérience générale 
Évaluation :
5

Excellent staff. Moving is stressful, they made it easy for me to get the job done.

James K.  |  Premières impressions 
Évaluation :
5

This is the third time I have rented a storage unit at this location. The service in the past has been ok, but the people in the past didn't always seem like they had enough support, maybe understaffed, slow, poor knowledge of the computer system. Overall, a lackluster experience In contrast, My experience yesterday was excellent! A guy named Kristopher checked me in, he was very knowledgeable, efficient and friendly. The whole process was quick. A very sweet girl named Holly showed me to my rental unit. I really appreciated the service I received yesterday, thank you for making it easy!

LILLIian L.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAD F.  |  Premières impressions 
Évaluation :
1

staff and customers not wearing masks indoors, against CDC recommendations and Bonneville county mask mandate. in the future I will prioritize businesses that do the bare minimum to try to stay safe

Cathy D.  |  Expérience générale 
Évaluation :
5

Great just what I needed. Good facility and staff.

Melinda L.  |  Premières impressions 
Évaluation :
5

Arrived with a nationally made reservation that was not in your system. We needed several months of storage for our car trailer.The staff moved "heaven and earth" to accomodate our storage need. Thanks so much for creating a space for us.Would highly recommend this business to others.

HOMER D.  |  Expérience générale 
Évaluation :
5

Everything was terrific. Why was I addressed in Spanish on the second part of this survey ?

ken s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick A.  |  Expérience générale 
Évaluation :
5

The fella that helped me rent a small storage was fantastic...the next day I came back and was confused and he absolutely helped mentor figure out his to handle my business. 200 % great service. .

Brenda M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald T.  |  Expérience générale 
Évaluation :
3

We sold our house. The new one isn't ready to move into so we are staying in one of the kids basements. My husband is having surgery. We have to move our things from the unit the day before. In all of the confusion we can't find the keys to the lock. It's our lock. We just need to get the unit unloaded before my husband has surgery on his arm and is incapacitated for 6 months. We apparently missed the fine print that says we can't cut our own lock off of the unit. Your security man acted like we had breeched a nuclear facility The staff will grant us access to our stuff for a few dollars Or.... we can pay a complete stranger to breech the lock. This seems unethical and at least nonsensical. It most certainly showed a lack of compassion. What is the point of this policy anyway? It has to be to generate revenue as preventing theft has been covered with the security cameras and the responsiveness of your security man.

Lane J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

megan m.  |  Expérience générale 
Évaluation :
5

You all were amazing and very respectful and patient. We really appreciate you! Best customer service and great storage units and very affordable! I would recommend uhaul storage and uhaul to anyone! Also the workers were very sweet and understanding!

Montana S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

sean f.  |  Expérience générale 
Évaluation :
5

Your staff truly made this a wonderful experience! Everybody was so friendly and helpful. Every time I walked in with a question somebody was attentive. I was able to get in the facilities as often as I needed to and it is so clean and smelled fresh! The floors looked like they are mopped frequently. The paint is pristine. So impressed!

michelle m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie M.  |  Expérience générale 
Évaluation :
5

Very helpful staff!

sean f.  |  Premières impressions 
Évaluation :
4

Only snag was the gate. It didn't always open.

MICHAEL K.  |  Expérience générale 
Évaluation :
5

Perfect experience on both ends of the move, as always. You hire great people, thanks!

Jack S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James N.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeannette D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

katie s.  |  Expérience générale 
Évaluation :
5

Friendly professional staff Who took care of all my questions and assisted me with my moving needs.

Stephen A.  |  Premières impressions 
Évaluation :
5

Everything was good.

Skye H.  |  Expérience générale 
Évaluation :
4

Aucun

Janet S.  |  Expérience générale 
Évaluation :
1

The call center was the most ridiculous experience I've ever dealt with. They couldn't get themselves in order, giving me wrong information sent me four different locations for storage. Outrageous.

Tausha H.  |  Premières impressions 
Évaluation :
4

Nice rental made and comptehensive service.

gwen s.  |  Premières impressions 
Évaluation :
4

Good service. Truck completed cross country haul without a problem. I never questioned the truck's safety.

Steven/Wendy L.  |  Premières impressions 
Évaluation :
4

I held a unit for not quite 3 years . They raised the rates every year for everyone even if they had only been renting a short time. No actual improvements noted.

RAE N.  |  Expérience générale 
Évaluation :
1

Unpaved parking + windy Idaho Falls allows TONS of dust into your unit, burying all your stuff. Rates were outrageous, increase min. of yearly, 24/7 access is extra. Lighting awful in unit after dark.

VANCE A.  |  Expérience générale 
Évaluation :
5

Everything was great

Center for Spiritual Living I.  |  Expérience générale 
Évaluation :
5

Very helpful!

KRYS L.  |  Premières impressions 
Évaluation :
5

The manager did an awesome job. He really knows a lot about Uhaul.

Chad M.  |  Premières impressions 
Évaluation :
3

The system didnt want to take my payment. It waa an hour long process. Then they forgot to add in my 24 hour access so I could use my storage after hours.

Stephen F.  |  Premières impressions 
Évaluation :
5

Clean, easy to use after hours, great staff.

Jessica M.  |  Expérience générale 
Évaluation :
4

Need to get drive thru gate fixed. Does not close properly due to being bent by heavy winds

BILL L.  |  Expérience générale 
Évaluation :
5

.

David S.  |  Expérience générale 
Évaluation :
5

All good

Sarah F.  |  Expérience générale 
Évaluation :
3

We scheduled delivery and it took 24 hours from our scheduled delivery to get our boxes. We initiated all communication with them. A simple call to let us know they would be late or plans.

Heather K.  |  Expérience générale 
Évaluation :
4

Worked well

Vincent C.  |  Expérience générale 
Évaluation :
5

Carl and crew are by FAR the BEST. This was both a move to then store and pick up to move from. Made this the easiest smoothest transition ever. Deserves more then just a letter from me!

Robert H.  |  Expérience générale 
Évaluation :
5

Worked well for our need

Jeff H.  |  Expérience générale 
Évaluation :
4

The uhaul rental in Murray,Utah was very rushed. The uhaul rental return in Idaho falls was excellent and very through. The uhaul rental of Utah gave a code for free storage unit that did not exist.

Christy R.  |  Réservation 
Évaluation :
5

Excellent service.

sam s.  |  Expérience générale 
Évaluation :
5

Always courteous. Never had a problem with my vehicle storage. Felt secured.

Charlotte M.  |  Expérience générale 
Évaluation :
5

I especially enjoyed the professionalism from Brandy Nelson who was very informative about their storage lockers.

larry m.  |  Expérience générale 
Évaluation :
5

Excellent service; staff responsive and very courteous. Highly recommend using U-boxes for temporary storage.

marilyn p.  |  Expérience générale 
Évaluation :
5

I was well pleased with the facility. My units were clean and always at a satisfactory temperature. The staff was courteous and helpful. I will certainly remember this service should I need it again.

MARLENE G.  |  Expérience générale 
Évaluation :
5

The only issue I had was the door on the side. It was hard to try to maneuver one of the Uhaul carts out of the door. Other than that, I enjoyed my experience with Uhaul

Brittany W.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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