Had trouble with the gas cap.AYANA DENICE M.
Customer Reviews for U-Haul Moving & Storage of Inkster
Pour nous contacter
Inkster, MI 48141
(@ Middlebelt Rd)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ELIZABETH GAIL A.
Le client n'a pas laissé de commentaire.Rami H.
When I arrived at the storage, the room I reserved turn out to be already taken, with no other rooms of that size available. U-Haul needs to keep the list of available rooms up to date better so as not to list unavailable rooms.JOHN S. | Premières impressions
Excellent service. team walked me through each step and all need to knows about the auto transport. Very informative and helped with my confidence of the safety of my vehicle.Austin M.
Le client n'a pas laissé de commentaire.DAVE C.
Don't cancel the mobile pickup because a person is late.Robert H.
Provide more than 1/4 tank of fuel on a Dc when going out.JADE MARIE N.
Le client n'a pas laissé de commentaire.CHRISTA NOEL V.
Le client n'a pas laissé de commentaire.ALBERT CHARLES F.
Le client n'a pas laissé de commentaire.SHARHONDA MARIE S.
Nothing everything was professionalDEON HENRY C.
Keep people like Richard on your staff he was great to work with very helpful U need more employees like him or have him train others.MICHAEL ANTHONY S.
Have a reservation actually be ready when promised and have the check in moblie actually legitimate!KHADIJAH MAE S.
The girl at the front counter with multiple hair colors was difficult to understand and when I asked her to plesae repeat heself she got confruntational and seemed as though I putting her out to repeat herself. When I couldnt understand her the second time, she pointed to a sign on the wall indicating that she needed to take pictures of my driverse lisence.The trailer that I rented was adequate but the side marker lights on the drivers side did not work.SCOTT JAMES S.
Le client n'a pas laissé de commentaire.DA-MONE DIAMONTE G.
The truck I had needed a wheel alignment there was a lot of movement in the wheelERIC MANDEL S.
Le client n'a pas laissé de commentaire.MARY FRANCES W.
Le client n'a pas laissé de commentaire.Anthony B.
Y'all did good customer service has really improved and I love it and thank youCASSELL RENEE C.
I reserved a 5x8 trailer. When I went to pick it up the location didn't have it. I had to settle for a smaller trailer making my move more difficult and have to make an extra trip.RONALD JOHN K.
Le client n'a pas laissé de commentaire.LESHALL MARIE H.
Le client n'a pas laissé de commentaire.YAZAN-ABDEL-HAL W.
Le client n'a pas laissé de commentaire.RICHONDA RENEE W.
Le client n'a pas laissé de commentaire.SHAWN CHRISTOPHE C.
Le client n'a pas laissé de commentaire.JAMES LESLIE B.
The ladies behind the counter were less than enthusiastic. I felt a little like I was interrupting them. I wanted a certain size truck and was told there were no more of those size available. No offering of what could be done to meet my needs. Just a look like â€œpick another sizeâ€. She gave me instructions like she was doing it for the ten thousandth time that day.MICHAEL JOSEPH D.
Le client n'a pas laissé de commentaire.MARLANA S.
The Sunday drop off with a full crew working was fabulous,very friendly and efficient.tony M.
Le client n'a pas laissé de commentaire.PENNY ALMA A.
Le client n'a pas laissé de commentaire.TONY LEE B.
Le client n'a pas laissé de commentaire.ALONZO ULYSSES P.
Le client n'a pas laissé de commentaire.JORDAN LATEESE M.
Le client n'a pas laissé de commentaire.ANGELA DENISE K.
Le client n'a pas laissé de commentaire.Richard E.
Le client n'a pas laissé de commentaire.WILLIE JAMES C.
Nice employees and excellent service. Always enjoy going to the Inkster, Michigan U-Haul location more than others in my area.Myron L.
I was issued a truck that was completely out of gas barly made it to the gas stationSAMIER BEGARAZ S.
Le client n'a pas laissé de commentaire.ANGELIQUE DAWN C.
Customer service was excellentPERCY LEE H.
Le client n'a pas laissé de commentaire.SHAVONDA WALLACE P.
Le client n'a pas laissé de commentaire.MARCUS A.
Le client n'a pas laissé de commentaire.TONIOCAJETAN S.
Nice people and excellent service.MYRON L.
Le client n'a pas laissé de commentaire.TRAYCEE MONICE J.
Extremely nice, helpful people. I will refer to anyone that needs a professional storage facility. First class. THANK YOU TO EVERYONE ONE THERE. Thanks Shannon!David O. | Expérience générale
The staff at this location is always friendly and professional. Vehicles are very well serviced and clean. Charmeika Allen is so knowledgeable and explains everything in detail and is always professional and polite. The best U haul in Michigan.CARLA LADRIENNA J.
Le client n'a pas laissé de commentaire.RICKY B.
I was overcharged- I haven't been reached back out to and it's been over two months. I am not happy at all. I have sent several emails and made several phone callsCOURTNEY ELAINE S.
Employees there are superJOSEPH DOMINIC M.
Le client n'a pas laissé de commentaire.SHAWNISE ELAINE B. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM FREDRICK D.
Le client n'a pas laissé de commentaire.FELICIA T.
Their was alot of dirt on steering wheel. Two wipes to clean it off properly. Other then that, workers were awesome.TERRI LYNN A.
I had a unit for five years. Not one problem with uhaul storage! My belongings were safe and easy to get to!JENAFIR K. | Expérience générale
The truck was dirty,the window seals were bad,I heard wind noise from Michigan to Arizona. When I picked up the truck and car transport, the girl asked me what I was towing.I told her it was a Ford F-150 .when I got home I found out that it wouldn't fit on the trailer.when I called another uhaul dealer,I was told f150's don't fit and they don't have anything to tow my truck,so we had to drive two vehicles from Michigan to Arizona.I will not recommend u haul to anybody.STEVEN LOUIS C.
I did not rent a uhaul!! I called and told this to the place that said I reserved one. I did not. Somebody else did not me. Stop emailing me multiple times a day.!!!!!'LUCYNA DOROTA H.
Le client n'a pas laissé de commentaire.AARON DOUGLAS C.
Le client n'a pas laissé de commentaire.Derek V.
Le client n'a pas laissé de commentaire.KATO H.
Failed to salt parking lot appropriately. It was ice everywhere. I slipped and fell in the lot. The only reason I put one star is because that is the lowest it would allow me to go.CHAZZ MAURICE W.
Le client n'a pas laissé de commentaire.ANITA FAYE F.
Le client n'a pas laissé de commentaire.BRYANTIMOTHY B.
The tires were completely bald and I'm surprised they made it through our drive. It was scary and they were humming so loud. The drop off location even said it was highly unsafe and we should have not driven it. They thought our complaint was a joke until we told them to look at the tires. I have photos and they still let us on the road in that condition.michael G.
The staff representative was extremely helpful, professional, efficient, and pleasant. Attitude is just as important as good service and good product, if not more so. Thank you for making it easy to be a returning customer.Carolyn W. | Premières impressions
Let people know that their is a safety feature so they know how to get the vehicle. I was not happy with breaking down.DALE ROBERT D.
Le client n'a pas laissé de commentaire.RYAN O.
I pass multiple Uhaul locations to come to this one and I always have a good experience.ANTHONY LEON S.
Le client n'a pas laissé de commentaire.TIMOTHY W.
Richard the Yard leader, great communicator, enthusiastic employee. Walked me thru the hook up, operations and tow dolly check list and watch fors....MICHAEL ANTHONY W.
Le client n'a pas laissé de commentaire.CHAQUILA S.
Hard to say - the rental went excellent! The staff was courteous and helpful, very professional.MARK STEVEN R.
Le client n'a pas laissé de commentaire.DAMIAN MICHAL N.
Lubricate sliding rear doorCHARLES JAMES S.
Le client n'a pas laissé de commentaire.Charmane H.
Le client n'a pas laissé de commentaire.Lawrence M.
Le client n'a pas laissé de commentaire.Marcus M.
On the way back to drop off the truck, the engine light came on. Which caused me some concern and panic because I was alone at the time.DIVINA ADETTE C.
Le client n'a pas laissé de commentaire.James R.
Le client n'a pas laissé de commentaire.DAWN RENEE H.
Staff is both polite and efficient.Carla J.
Unit had small roof leak (melting snow).ROBERT ELLSWORTH P.
Available, affordable and reliable ! Wow!BERNARDJOSEPH G.
Le client n'a pas laissé de commentaire.JEFFREY LEE F.
Tell customers to take survey texted/emailed to them before leaving. They told us only to note discrepancies and we didn't get the survey until 5 minutes after leaving, which was too late for a picture to show it was offBRIAN MATTHEW H.
Thank you ! I had a good experience with this location! Good service and nice helpful staff .Pamela N. | Expérience générale
The staff were all knowledgeable and friendlyJames K.
Have the girl at the front desk lose the attitude.STEPHEN RONALD F.
Le client n'a pas laissé de commentaire.WILLIAM JOHN K.
Le client n'a pas laissé de commentaire.DAVIDALLEN R.
Le client n'a pas laissé de commentaire.MARK DOUGLAS G.
I had to wait for the customer service rep she was in the back doing something. When she finally came out like 10 minutes later she was pleasant and nice and help me get everything I neededRavynne G.
Le client n'a pas laissé de commentaire.Robert M. | Expérience générale
S.O.ADAM MICHAEL S.
The truck could have been better cleaned BUT as a walk-in customer on a busy, booked weekend, the truck operated as expected and the front desk rep was kind enough to offer the rental as long as I returned ontime. Thank you! Happy holidays!ALEKANTREAS S.
The black lady receptionist. Very rude and cold welcoming very poor service towards the clientsANDI B.
Le client n'a pas laissé de commentaire.JOHN JOSEPH Y.
We were charged twice for our rental. Truck was clean but sounded like it was about to die. I'm honestly shocked that we were able to drive 120 miles with it without it breaking down. Pretty typical of my experience with renting from UHaul (this was my fourth rental) and there is ALWAYS a problem.KIMBERLY V.
Customer services was horrible. I made every effort to be polite, unfortunately the employees did not. The app pick up process was not great, I had a hard time with the vehicle check. They did not contact me until I was on the road to have me complete it. The link they sent me did not work. When I went to return my uhaul, I asked what I was doing wrong..... The clerk replied with "we did it for you!" I replied with "Thank you so much, I was having a hard time with it." The clerk then stoped communicated with me, grabbed her radio, and advised the employee outside to meet me..... That was the extent of my conversation with the clerk..... I work for a large multi million dollar e-commerce company, I wont be using Uhaul for our transport needs going forward.Christopher N.
Le client n'a pas laissé de commentaire.Parm T.
Le client n'a pas laissé de commentaire.carolyn J.
Le client n'a pas laissé de commentaire.RYAN SCOTT S.
I feel the storage units should have a light inside so you can see and I discovered that previously my unit had a rodent problem because it was a device in there for that and I didn't like that. Also, I really didn't like the caucasian lady that work in the store with multiple hair color ( blue, yellow) she had a attitude. Sometimes you go in there, some employees finish their conversation and then say can I help you? Better customer service training.RONADA CAMILLE J. | Expérience générale
Staff was always enjoyable and helpfulThomas M. | Expérience générale
Always very polite and very professional....no problems...no worries...always on timeKevinfrankfort H.
I'm not sure. All went well.DOUGLAS ROBIN S.
Customer service was very poor I did not have a phone with me at check in and was given no information other then go on line to do your check out and check back in. The outside service person was more help checking out then the inside manager Upon returning I used a phone however only received errors on Uhaul.com after five error on your site I dropped the keys and left email@example.comROBERT STANLEY T.
Le client n'a pas laissé de commentaire.VALERIE DAVEETTA H.
I always get good customer service at the Inkster locationGAIL A.
Le client n'a pas laissé de commentaire.Anthony H. | Premières impressions
Professional Customer Service, friendly atmosphere, reasonable rates with all my moving products I would need. One stop shop!! Thanks guys and galsFelicia P. | Expérience générale
Le client n'a pas laissé de commentaire.Sofia E. | Premières impressions
U HAUL Inkster facilities was clean and secure and had flexible hours. The staffs were also very friendly.Sean J. | Expérience générale
Le client n'a pas laissé de commentaire.Eleanor W. | Expérience générale
Chameika, one of the clerks, was not very helpful in helping me to understand why I was quoted for the wrong size storage unit. She kept saying that it wasn't her responsibility if the U-Haul call center staff made an error. I felt this was unacceptable because I had my movers waiting in the parking lot for her to reassign me a space, and when she did, she initially wanted to charge me for a higher-than-quoted-for rate. Very disappointing experience, especially since my experience renting a storage unit from this place in the past was impeccable. I emailed the manager, Shannon, in order to discuss this issue and am currently waiting to hear back from her.Iyantta h. | Premières impressions
Le client n'a pas laissé de commentaire.Grace R. | Premières impressions
Good, convenient location. Friendly and knowledgeable team.kathy p. | Premières impressions
Le client n'a pas laissé de commentaire.amanda m. | Expérience générale
Excellent Job From The Whole Team ,That I Enter Acted With.Darren D. | Expérience générale
Le client n'a pas laissé de commentaire.serena j. | Expérience générale
Storage space just a little to small height wise.PRESTON P. | Expérience générale
Le client n'a pas laissé de commentaire.Amy E. | Expérience générale
Le client n'a pas laissé de commentaire.MR. LYNN D. | Expérience générale
U-Haul is everything I wanted and needed for many years. I would most definitely use them again in the future.VINCENT C. | Expérience générale
Le client n'a pas laissé de commentaire.Shonta M. | Expérience générale
Great customer service!cherise f. | Premières impressions
Great customer service, will take care of every need with a smile.Janelle W. | Expérience générale
Everyone was extremely helpful. Especially the man who helped us carry up a very heavy table. I'll reccomend to my friends.Rebeccamargaret S. | Premières impressions
Le client n'a pas laissé de commentaire.crystal m. | Expérience générale
Le client n'a pas laissé de commentaire.Christina D. | Premières impressions
Very easy and quick process especially if u pre-register on line. Very affordable prices. Knowledgeable and friendly employees. I would definitely recommend them to anyone and use the services again.Lashawna M. | Expérience générale
The Manager Shannon was a great help.Vonda V. | Expérience générale
our first truck rental .. everyone was nice and explained everything to us .. if we need to rent a truck we'll be back thanks to allrobert w. | Expérience générale
first time using U-Haul.. it was an experience for sure . we rented a truck and a storage unit .. the ladies behind the desk were very patient and even training a new person at the same time..robert w. | Premières impressions
Clean units, never had any issues. Staff was very helpful and always courteous. Manager helped me so much with a couple of problems. Thank you Inkster UHAUL. Sincerely Jeanette Williamsjeanette w. | Expérience générale
Staff was helpful and nice.Tasha G. | Expérience générale
I won't go into the overpriced facility. I was there far too long....and spent 5 600,00 $ while there. There were other issues, but it is what it is.JOSEPH T. | Expérience générale
My storage stay was goodKANDETTE W. | Expérience générale
Great customer service!Keiona G. | Expérience générale
Service manager was very helpful and courteous.reka d. | Premières impressions
On the phone I was told that I would be able to drive up to my unit. However, come to find out that is not an option after 6:55 p.m. I was also told it was an elevator which was not the case.Trisha J. | Premières impressions
This Uhaul facility is great. Never had any problems.Ahzhineke H. | Expérience générale
This facility is one of the best ever used. Secure, clean and easily accessible during business hours. The staff was professional, but very friendly and always responded to any concerns positively.Shirley S. | Expérience générale
See reply letterConnie S. | Expérience générale
Wait time was a bit longjohn g. | Premières impressions
Smooth experienceMichael B. | Expérience générale
Getting a hold of someone at the actual location is impossible and when you leave a message for a return call no one returns call. Customer service was awful!!!! Facility was just fine!Linda S. | Expérience générale
I thought the Mgr Shanon was extremely help full with resolving issues on my rental unit. I've done business for many year with U-haul . The manager and staff of Inkster has insured my return .CONNIE L. | Expérience générale
Employees are very nice and helpfulConnie S. | Premières impressions
Management and staff are not properly trained to handle issues. They do not tear customers with respect.JOHN S. | Expérience générale
Over charge myself. The man name Richard who works there went out to the truck with me and initial showing that the gas and mileage was not accurate I was charged and extra 8,25 $ when I had putting moTraycee J. | Premières impressions
A perfect experience. The young men i dealt with early in the morning were courteous , knowledgeable, and had me in and out. In addition, the facility is first class.KENNETH J. | Premières impressions
My unit flooded and I'm awaiting my insurance adjustment voucher. So sad and inconvenienced. I'm very bothered by this whole encounter and having to pay every month for all my belongings to be ruined!YOLONDA C. | Expérience générale
I had an excellent experience. Every time I came in it was continuous. No one never changed, day to day. The staff here has the some of the best people working here. Great job Inkster U Haul...Lakisha W. | Expérience générale
Great experience and very helpful. I would recommend U-Haul to everyone. Thank You for all your help.gray w. | Premières impressions
Thank you for your good and friendly and helpful serviceKatherine S. | Expérience générale
Great customer service! Mr. Jeff F. went above and beyond his job to make my move as easy as possible. He should give lessons on how to give great customer service. Thanks U-haul and Jeff!!Janelle W. | Premières impressions
I had a problem with having to pay after office closed...No 24hr. access was a real problem for mepamela l. | Expérience générale
We used this storage facility for a few years, NEVER HAD A PROBLEM!!! Customer service was always pleasant & professional. Recommend this facility HIGHLY!!!SHARON C. | Expérience générale
Good service, no issues. Hours were okay, and times when I didn't have my swipe key, I was able to be let in by the staff! Great location all in all.Shaina J. | Expérience générale
They are fair with everything they are curious to everyoneYOLANDA R. | Expérience générale
Thank you guys so much for everything. You guys are wonderful. Can't wait to be a customer in the future with you guys as well whenever it is needed.mercedes m. | Expérience générale
Very satisfyingTHOMAS M. | Expérience générale
Excellent Servicecharsetta w. | Expérience générale
My move went smoothly and would use a Ubox again.Diane t. | Expérience générale
Drive inside to storage units should be longer to access than 7:00p.m.Micheal M. | Expérience générale
Very helpful!FELICIA p. | Expérience générale
Staff were very helpful. Definetely would use again and recommendJanet G. | Expérience générale
Your service was above average. All questions were answered in a polite and businesslike manner.. THANK YOU VERY MUCH.DAMUS V. | Réservation
Katy at the Inkster location was wonderful! She was very professional and knowledgeable, and gave me quick service. You should give her a raise!nicholas h. | Réservation
HappyVanessa M. | Expérience générale
Only complaint I have is the rental fee is over priced.Lyle Y. | Expérience générale
The staff were very personable and professional. I would definitely recommend to a friend.TARA T. | Réservation
..KENTRAIL F. | Expérience générale
You said you could not deliver Upods as contracted because of broken truck. We were told to find/rent truck to get Upods. We refused as we'd paid for delivery. You figured it out. Added stress to dayGayle Y. | Expérience générale
The customer service at U haul in Inkster Mi was excellent very efficient on the phone and in personMahasin A. | Réservation
entry cards should be improved it took several swipes before they activated the door to entereldora r. | Expérience générale
Delivered uboxes and picked up empty ones in timely manner.SHIRLEY D. | Expérience générale
Found the employees to be friendly, courteous and knowledgeable. Very helpful in picking unit for my needs.shirley s. | Réservation
I was very surprised at the lack of follow up after (9) yrs. I closed out my unit, in-person on July 31st and the responsibility of management to close out the account "timely" wasn't carried out.GREGORY P. | Expérience générale
Beautiful staffJOANNE T. | Réservation
I stopped the service and still receiving calls from them to pay my rent even though it was stopped long time agoMAHMOUD J. | Expérience générale
The place and people were great and helpful. I only wish it was 24hour access to the storage. I so would recommend to anyone.michael r. | Expérience générale
Note to Corporate Office. Consider capability to take name & phone # of caller & get back to them rather than wait time of 20+ minutes to speak to the representative. ThanksSANDRA O. | Expérience générale
I didn't like the fact that I started at one price, to only have an increase in rate. I believe that my rate should have stayed the same as the original contract, being I never signed a new contract.JAI S. | Expérience générale
I will use this location againYonandah N. | Expérience générale
The lighting was horrible after 5 mins the lights in my unit would turn off and id end up trying to move stuff in the dark, falling and tripping and hurting myself. I will never use uhual ever again.RYAN P. | Expérience générale
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