Le client n'a pas laissé de commentaire.LINDA V.
Customer Reviews for U-Haul Moving & Storage Of Jasmine Lakes
Pour nous contacter
Port Richey, FL 34668
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Nothing it was a quick, stress free experience.tami S.
Le client n'a pas laissé de commentaire.JAMES L.
The change oil indicator came on 1/2 way during my trip. It was distracting and I had to turn the speed indicator back on every time I started the van.Zachary M.
Le client n'a pas laissé de commentaire.Marty S.
I had to go to 4 locations 13 miles apart to finally get a small one day truck. Each one said the next one down the road had what i needed. Cost me both time and money. Then on my morning to return the truck( due at noon) i started getting calls ar 9:30 about being sure i was back on time...5 calls because they wanted the truck for the next customer!!! Just found out i could have gotten a Budget truck for half the money one block from the first uhaul i went to! So brand loyalty means nothing to uhaul any more.. just lost my business!Veronica Z.
This is the best u-haul location in the areaShannan R. | Expérience générale
Le client n'a pas laissé de commentaire.Sukhmani B.
very pleasant experience with courteous and caring help. ThanksANTHONY R.
Le client n'a pas laissé de commentaire.Ronald C.
Very well maintained place. Excellent service à la clientèle. Very helpful staff. Rental was easy. Keep this going.RICHARD M.
Le client n'a pas laissé de commentaire.JACQUELINE S. | Expérience générale
Josh was very throughout and made our experience seemless.SHAUNEILLE F.
Le client n'a pas laissé de commentaire.JUSTYN D. | Premières impressions
Le client n'a pas laissé de commentaire.Wayne B.
Le client n'a pas laissé de commentaire.Mark H.
The mobile process isn't as streamlined as it could be. I had to take/upload a current picture of myself and upload my drivers license...only to have to go inside and provide it again at the desk.Marcel S.
Le client n'a pas laissé de commentaire.john P.
Le client n'a pas laissé de commentaire.ZACHERY H.
Le client n'a pas laissé de commentaire.Amanda W.
way go high priced, this is extoring money from people this was bullshit.BRIAN S.
Le client n'a pas laissé de commentaire.GLENN Y.
Well where I drop it off called me and said it would be 117,00 $ because I drop it off the same day but still was charged 150 $RONALD E.
Le client n'a pas laissé de commentaire.DAVID B.
Le client n'a pas laissé de commentaire.DAVID C.
Le client n'a pas laissé de commentaire.EZEQUIEL M.
This is the best u-haul facility in the area for all your moving needs.Shannan R. | Premières impressions
Le client n'a pas laissé de commentaire.Tessa S.
Your staff at this location was very helpful I showed them a problem with the door lock on the back of the trailer and they said that they have the manager look at it in the morning are the net I had no problems thank you very muchWILLIAM M.
Always a top notch experiencemarilyn d. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT K.
Le client n'a pas laissé de commentaire.RONALD C.
Le client n'a pas laissé de commentaire.Bonnie V.
Le client n'a pas laissé de commentaire.ZIAD S.
Le client n'a pas laissé de commentaire.Peggy E.
Le client n'a pas laissé de commentaire.GRADY C.
I use Jasmine lakes u haul alot. The only thing wrong was that the van I rented smelled like an animal farm. Otherwise, great place to rent from.PATRICIA J.
Very friendly staff and excellent customer serviceEVELYN C.
Le client n'a pas laissé de commentaire.Tammy K.
High beams on truck were not working. Staff was excellent and worked with me to get right size truck and trailor.JOHNRANDOLPH C.
I used to work for Bridgestone Firestone, and we had a couple Uhaul accounts. I would get so upset that they'd replace only ONE tire when it needed replacement. I noticed your fleet was the same. I'm not complaining because I know how to handle a vehicle that pulls to one side or the other. It just scares and upset me that due to that one little thing, someone could get into an accident. Bottom line is, the truck pulled very hard due to the replacement of one front tire and not both. Other than that, everything was great!PHILIP L.
Le client n'a pas laissé de commentaire.GLENN M.
Le client n'a pas laissé de commentaire.RAYMOND S.
Very professional and friendly. Quick check-in and check-out.RALPH L.
There was a long wait to return the trailer. More then two people on staff would be helpful to improve check out time.robert P.
Le client n'a pas laissé de commentaire.randy W.
Le client n'a pas laissé de commentaire.VINCENT Z.
Great experience, above and beyond what we expected. Jesse and Kristen were greatpaul b. | Expérience générale
Le client n'a pas laissé de commentaire.RONDA M.
Expensive rental. Was told Uhaul was the only game in town, we can charge whatever we want. Dropped the trailer at a much closer location with no refund. Dealer did not seem to care about his customers. Next time I will Buy a trailer. In the many years of being a loyal customer, I have never seen treatment like this.Richard Z.
Le client n'a pas laissé de commentaire.Anita R. | Expérience générale
Bathrooms in storage center need cleaning. However, I was there right at opening so they probably just needed cleaning from the night before. Otherwise facility was white glove clean.Marilyn/Levi P. | Expérience générale
Jessee was awesome representative taking care of my rentalEMILIO M.
Le client n'a pas laissé de commentaire.walter c. | Premières impressions
Le client n'a pas laissé de commentaire.Brian M.
Le client n'a pas laissé de commentaire.JOSEPH F.
Le client n'a pas laissé de commentaire.CHARLES E. | Expérience générale
Le client n'a pas laissé de commentaire.Rafael V.
Pick up the truck guy was not to help full poor rating Drop off very helpfulTHOMAS S.
they did a good jobJOSEPH V.
Very nice easy to work with, would get trailer again, very good people,easy to drop offJAMES C.
Le client n'a pas laissé de commentaire.Troy M.
Everyone was friendly , however my reservation had been cancelled mysteriously, but got the trailer eventually and was fine reps weren't wearing masks or wearing improperly Trailer was perfect for the job had a bit of difficulty returning it online after hours (not getting a confirmation) but came out correctly the next morning ThanksSTEPHEN H.
Employees were helpful and friendlyJAMES F.
Return process very smooth!!THOMAS O.
You can't do anything to improve for the next customer, it's already perfect. smiley faceGORDON W.
Again, Super experience! Thank You Justin RogeraJustin R.
They were great, very accommodating, great attitude, the store was clean and organized, truck was ready on time and clean, a very good experienceDAVID W.
The website is broken and will not accept photos. Which is a real problem when thats the only way to drop off the vehicle after hours and Not be CHARGED 20 $. I had my mother take time in the morning to go and do the return in person so we were not charged the 20 $. The website either neexs to be fix or NOT REQUIRE A PHOTO TO DO THE RETURNS.DOUGLAS I.
Always a pleasure using U-Haul no matter the location. Easy to pickup and drop off equipment.George M.
as always, cooperative staffJOHN M.
Keep up the good work.Harold M. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas P.
If I ever need storage again - I will. Be back.linda h. | Expérience générale
Amazing servicemarzette R.
Le client n'a pas laissé de commentaire.Raymond L.
Le client n'a pas laissé de commentaire.frank B.
Le client n'a pas laissé de commentaire.Emanuel C.
I'd like to add Jesse and Kristine are amazing employees who go above and beyond for the community for those who use this store They are truly kind helpful and understanding . The company should be greatful to have them because all of the constumers whom appreciate all the effort and care they put into each day So many like myself will be repeat customers Thank you Sincerely Rolanda Hawkinsrolanda h. | Expérience générale
Le client n'a pas laissé de commentaire.JENIFFER R.
Le client n'a pas laissé de commentaire.CRYSTAL M.
Le client n'a pas laissé de commentaire.RANDY W.
Considering covid please often clean the inside of the trucks and also the equipment. Remember you can't see germs. Besides that customer service was great. Merci.VANESSA O.
Very busy, but nice, quick and easy in and outCHERYL ANN L.
The person that helped me was excellent, she got me in and out in just minutes.Jacek M.
Le client n'a pas laissé de commentaire.Archibald M.
Le client n'a pas laissé de commentaire.Benisio I.
Service it was outstanding I don't know anything else you could do you did fantastic I have any questions like they got answered 100 % satisfied plusWILLIAM A.
Le client n'a pas laissé de commentaire.Kathi d. | Expérience générale
Great service. I will need a truck or van at least 3 more times in the future and i will rent them all from this site.Terri M.
Le client n'a pas laissé de commentaire.Theresa S.
Customer service was A-plusranaldo F.
The return of the truck at night was a bit much but other than that I had a great experience and Joshua is a great guy.swan W.
sales person should of explained the way this product is rented ...... not like trucks and other rentals i have rented from youPIERRE P.
Le client n'a pas laissé de commentaire.jack M.
Le client n'a pas laissé de commentaire.ANDREW L.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Ronnie L.
When I reserved my Uhaul online I was given the option to check-in online so I can use my phone and it would be quicker. Online I was also given the option of the "Collision Damage Waiver Responsible for only the low 150 $deductible - Be Protected! for the price of 10,00 $ or the Immediately upon return reimburse U-Haul for damage. Charges may include but are not limited to vehicle replacement, loss of use, and other administrative fees." When I went to pick up my van I was asked to register again and was told I had to pay the 10,00 $ fee for the protection. I was forced to do it or not get the van. I was told that if I rent the truck or the van for 19,95 $ I must pay the extra 10,00 $ fee but if I get any other truck for 29,99 $ I do not have to pay it. I felt scammed and pressured because they knew I needed the Van, I took off work for the move and arranged others to assist so I was in a bind. That was so wrong that you are forced to still pay an extra 10,00 $ that comes up online and in their store as optional.TOMINE B.
Le client n'a pas laissé de commentaire.Randy W.
Great staffRonald J. | Expérience générale
I am very upset. I used a 10 foot truck for my daughter to move a bed and dresser. It was a 19,95 rental that turned into 103,16 . Wow I really won't ever rent a Uhaul again nor will I recommend using a uhaul for any reason. You really do charge way too much for this after the fact. and 0,99 cents a mile is a shame. I can see if you allow for a certain amount of miles on the truck included in the price but OMG 63 dollars for 13 miles over the 50???.....I have used Uhaul all my life when moving with my husband and children but they were good prices and no one ripped anyone off. Always brought back the vehicles fully gassed and clean. Now, I guess you changed. I think when you say 89 it shouldn't be allowed to go over that. I am livid. Have a peaceful night,Kyle C.
Le client n'a pas laissé de commentaire.DEBRA W.
Very friendly and helpful staff made several very helpful suggestions. I will recommend this location to anyone who asks.CHUCK L.
Le client n'a pas laissé de commentaire.Rodney P.
Staff rude and dis organization all ocwrTawnya H.
Le client n'a pas laissé de commentaire.Randy W.
Le client n'a pas laissé de commentaire.sharel w. | Expérience générale
Great experiencewilliam P.
Nothimg, it was a perfect experience.MICHAEL H.
Storage available made it easy.Douglas S.
Double charged for rental, causing my account to go into the negative right before Christmas & you tell me it will take 3-5 business days before I will get my money back! Worst experience ever. I will never use uhaul again nor will I recommend it. The person I spoke to on the phone when I called the 800 Number was not helpful or polite at all. Very frustrating and highly disappointed!ANITA D.
It seemed like the young woman checking us in had better things to do than to help us - otherwise you would have gotten a 5 star rating. Also, unless I missed it, it should say on website that a 2" ball is needed for hitch. We needed to go change out our hitch - that just wasted time in our day.Wendy S.
Excellent service, wouldn't change anything, service was great.Rodney P.
Le client n'a pas laissé de commentaire.CHELSEA L.
Very neat & friendly people..tara H. | Expérience générale
Le client n'a pas laissé de commentaire.MICHAEL C. | Premières impressions
Le client n'a pas laissé de commentaire.Richard H. | Expérience générale
Very nice people to work with. Outgoing and friendly.Ronald C. | Expérience générale
Le client n'a pas laissé de commentaire.sharel w. | Premières impressions
Le client n'a pas laissé de commentaire.CHARLES E. | Premières impressions
This was the worst experience with this company I ever experiencedWillie C. | Expérience générale
Best customer service you will find. I honestly have never seen this sort of hospitality ever before and I have worked in RESTAURANTS for 20 years. I don't remember the site managers name but she is amazing. She fixed a mix-up that another location had when they gave me the wrong truck. She was amazing. Jesse, and the other two guys that work there were great too. I just can't say enough about how happy I am with this location. I hope I don't have to move anytime soon but if I do, I will be using Jasmine Lakes U-haul for all of it. I tip my hat to all of them.Josh G. | Expérience générale
Great experienceRonald C. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin B. | Expérience générale
Wished they would refund unused money for unused day.arthur n. | Expérience générale
smiley faceGordon W. | Expérience générale
Le client n'a pas laissé de commentaire.Shirley B. | Premières impressions
Friendly staff,clean facility,pleased with all servicesdeborah P. | Expérience générale
Very Clean Well kept. Safe Owners very nice. Thank you for all your helpJode W. | Expérience générale
Paid for 24 hour access the first day my card and information were wrong so i had to return to the store to get it fixed, which It wasn’t a problem because it is returning anyway because the guy gave me too much change As a manager and myself I want to do the right thing When I return to the storage facility thinking that my card was correct IT it was not upon waking up the manager because i was out front of the storage unit with my suv loaded up and a couch on my roof she told The customer service rep to not call her back and going back to bed ... needless to say i had to unpack what I already packed after working 12 hours ....Alexis D. | Expérience générale
Moving is hard and stressful. The staff at this location was amazing and made pick up, drop off, getting supplies, and reserving a storage unit so easy. Thank you!!Nikki R. | Premières impressions
Le client n'a pas laissé de commentaire.Cynthia P. | Premières impressions
Always a fantastic experience. smiley faceGordon W. | Premières impressions
Friendly and helpful staff; clean and secure facility.Kenneth W. | Expérience générale
Le client n'a pas laissé de commentaire.WANDA R. | Premières impressions
Le client n'a pas laissé de commentaire.Richard H. | Expérience générale
I didnt appreciate being forced to purchase insurance that a CHOICE one should make on their own. For that reason I doubt I would use Uhaul for storage again. What was there didn't need protection. But the facility is great.Catherine O. | Expérience générale
Le client n'a pas laissé de commentaire.Candace B. | Expérience générale
Le client n'a pas laissé de commentaire.Tasha D. | Online Move In
Le client n'a pas laissé de commentaire.John Q. | Premières impressions
Very accommodating staff.Michele M. | Expérience générale
Le client n'a pas laissé de commentaire.Cyndi L. | Premières impressions
Le client n'a pas laissé de commentaire.Michael W. | Expérience générale
Le client n'a pas laissé de commentaire.Alvin G. | Expérience générale
Le client n'a pas laissé de commentaire.Douglas M. | Expérience générale
Staff is very friendly.facility very clean.price is very affordable..deborah P. | Premières impressions
staff was very friendly and walked us through the process of checking in and out of our storage unit. Thanks again.Marty F. | Premières impressions
Le client n'a pas laissé de commentaire.Sherri R. | Premières impressions
Le client n'a pas laissé de commentaire.Diana M. | Expérience générale
Le client n'a pas laissé de commentaire.Dwight R. | Premières impressions
your mechanic was very good he helped me with my van as my side door was stuck and I could not get it shut. this man needs a raise in payStephen G. | Premières impressions
Friendly staff, very thorough. Facility was super clean!Kenneth W. | Premières impressions
its a nice clean and secure storage facilityRobert N. | Expérience générale
My experience was above my expectations. A very secure, dry, convenient facility. By far the best storage experience I've had, and I'll definitely use this place again!Leon S. | Expérience générale
Very friendly and professional, facility is very safe. The employees were very helpful and efficient. I would recommend this place to anyonechris e. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha K. | Premières impressions
I have a below average score as I think it's a bad business practice to charge me for an entire month of storage even though I only was in there for two days and not offer a refundBrian P. | Expérience générale
Friendly , helpful, convenient, and easy access, what else could any one ask in a storage facility . Service, equipment and supplies, They have the best of that also .gary p. | Premières impressions
The staff was super helpful!roxanna e. | Premières impressions
An awesome experience!!!!ian b. | Premières impressions
great, except, we were unloading a semitruck into 2storage units and everytime we tried to go through the door we had to scan the card at two different scanners, located 20 ft apart. doubling walkingcolleen h. | Premières impressions
Great facilitySidney B. | Expérience générale
Chose this location to reserve a truck and storage unit. Everyone was very professional and courteous. Store front and storage area was well organized and clean. Highly recommend this uhaul location.Rowena M. | Premières impressions
Easy but secure. The tour of building and explanation of entry progess was wonderful. Kristin made it all so easy.RODNEY P. | Premières impressions
Staff was very friendly n helpfulRobyn R. | Premières impressions
Could use a bigger cart for wide furnituretroy F. | Expérience générale
Employees very knowledgeable, personable, and explained all details as it pertained to their rental and storage. Excess to the unit very easy and accommodating. All employees very helpful.Robert K. | Expérience générale
I worked with Kevin (the Manger) and Kristin and they were fantastic. All of the employees are Great!!!!!!Anna W. | Premières impressions
Everyone was super friendly! Storage room was very spacious and everything was clean and very convenient with the carts. Overall a excellent experience!Robert H. | Online Move In
Very knowledgeable staff, and quick service!regina d. | Premières impressions
S.O.Michael F. | Expérience générale
Gentlemen that helped me was super helpful and friendly!.Claudia F. | Premières impressions
Customer Service Excellent! Equipment Condition Exceptional.Robert K. | Premières impressions
every thing was great and every one was very helpfuldarlene g. | Expérience générale
Great staff. Nice facility. Easy to get setup.john m. | Premières impressions
very professionalGEORGE T. | Premières impressions
They have great customer service I would recommend them to anyonedarla h. | Premières impressions
Good service.Dale P. | Premières impressions
great serviceRobert N. | Premières impressions
Service was quick, with clear explanations and good follow up.Linda W. | Premières impressions
I had a good overall experience. Moving is always a stressful adventureJenny L. | Premières impressions
I was very disappointed with your policy on no refunds or portions after I only used storage for 3 days. I have used your facility on numerous occasions and I have used your u-haul services.Marc S. | Expérience générale
Great facility and staff.AL K. | Expérience générale
The people there is very friendly and helpful. We worked with Jesse and was very informative and thorough ezplaining how things worked. We will definitely return for future needs.Gary D. | Premières impressions
Staff was extremely friendly and helpful. Good folks.Thomas N. | Premières impressions
I will use your facilitys again. Thanks.Wanda E. | Expérience générale
Good valueTAMMY P. | Expérience générale
In the 30 years of moving furniture, I've never been forced to buy insurance on a unit...found that quite odd. Nobody answered call button when I was locking unit, so they could verify disc lock.??!!!Dominick c. | Premières impressions
Jessy is a great employee. He was very reassuring and made the moving experience as well as it could be.Wanda E. | Premières impressions
Always received excellent service from the staff they always made sure everything was right. If the need arrives I will use this locationJim H. | Expérience générale
It was pretty easy to get the paperwork done and the storage unit is very nice.Patricia B. | Premières impressions
Awesome experience!Gordon W. | Premières impressions
Jessie was awesome took his time and explained everything. Very friendly and helpful. You have a great employee in him please keep him around his aditude about the company is great.anthony s. | Premières impressions
The gentleman was extremely helpful and nice . . Great to see such customer Service.cynthia r. | Premières impressions
Staff was very courteous and accommodating!shelly M. | Expérience générale
sense of humor goodDavid j. | Premières impressions
Good fast service and value.TAMMY P. | Premières impressions
Everyone was very helpfulSidney B. | Premières impressions
excellent serviceRichard H. | Premières impressions
Excellent customer servicetroy F. | Premières impressions
The staff was very informative courteous and polite excellent customer service I would recommend this company to all my friends and family thank you have a great dayTheresa N. | Premières impressions
Great staffWilliam earl s. | Expérience générale
All personnel very accommodating!shelly M. | Premières impressions
Great costumer service and great pricesErika R. | Premières impressions
It was a great experience, he explained everything in a professional manner. Showed me the unit and all the securities that were available to me, which is important. I would absolutely recommend it.patricia m. | Premières impressions
Great serviceAL K. | Premières impressions
very polite and helpful thanksdarlene g. | Premières impressions
Excellent detail provided and took time to show and explain everything.Steve B. | Premières impressions
These guys were awesome!Andy C. | Expérience générale
Very well montaigne and the staff very good come through it and will tell everybody about it cuz they treat me good and we got a lot of fishing and a lot of skillsFransisco V. | Expérience générale
They did there job well and treated you with respect What more do you need.Virgina C. | Premières impressions
Don't like being forced to buy insurance but the staff and building are great. Insurance should be our choiceCatherine O. | Premières impressions
Like the service and dedicated personal atencion to the customer !!!Fransisco V. | Premières impressions
Great storage unitBilliejean L. | Premières impressions
Very clean and neat. Precise and to the point. Jesse was great help!gilimaris r. | Premières impressions
Service was excellent answered all my questions showed the unit and security.Jim H. | Premières impressions
PropreKEVIN L. | Premières impressions
Clean, easy, General Manager very transactional borderline rude. Other than the process as easy.Bernadette J. | Premières impressions
Great placeRose N. | Expérience générale
Everyone was very friendly and that makes all the difference to me. Very clean.Lu Anne B. | Premières impressions
Every thing was great, the facility is so easy to make the storage easy. Wish a lot of other places were like this A+Annmarie B. | Premières impressions
Nice experienceTracey L. | Expérience générale
Customer service was very good and knowledgeable with everything.Luis R. | Premières impressions
Everyone was extremely helpful and I had a great experience! smiley faceGordon W. | Expérience générale
Kevin was a very nice man who helped me with everything. It was a pleasure to do business with him.Susian s. | Premières impressions
As usual the staff was great would recommend highlyJohn M. | Expérience générale
Thanks for everything you did for me and many others to help the move go easier. The staff was and the new building and huge parking area. Very highly recommend. Great Job every one. Keep it up!Nadine S. | Expérience générale
A terrific experience. smiley faceGordon W. | Premières impressions
Very personable and most professional. A great experience!Tracey L. | Premières impressions
Other than the location of my unit, it was a great experience.CATHERINE S. | Premières impressions
Wonderful place! Great customer service!mara lynn B. | Expérience générale
great experiencelucille L. | Expérience générale
New facility. Very helpful employees.christohper y. | Premières impressions
Truck rental in Texas was not good at all but rentamof units at Jasmine Lake FL was AMAZING. Manager was super helpful. Team members were helpful! 1 day truck rental from Jasmine lakes was smoothJanie B. | Expérience générale
The staff went above and beyond, happily, to assist me with my recent move. Thank you very much!Lauren M. | Réservation
Staff made my rental so easy!Rick G. | Expérience générale
I was very impressed with mgr and want to apologize for leaving behind some garbage I meant to dispose of so thank you for doing so very muchMadonna W. | Expérience générale
My furniture get mold.Ismael Q. | Expérience générale
Great job..JOSEPH N. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!