Évaluations des clients U-Haul Moving & Storage of Jericho NY
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Jericho NY
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Martin F. le
Service is awesome at jericho... knowledgeable, friendly, etc. Millie is always a pleasure to work with.
Matthew G. le
Everything was fine. Nothing blew me away compared to other location, but nothing was bad either. I was in and out quick, the two young men at the counter was very helpful overall.
John R. le
Both the manager and her staff are helpful, courteous and friendly, a nice place to do business.
Maria H. le
Very professional.
Vincent M. le
Agent was very nice, knowledgeable and friendly. I was just wondering why have to have a 2 day rental when only required one day?
Stephen S. le
every thing was fine thank you
Diwakar R. le
Poor costumers service and young Spanish lady was very unprofessional and inappropriate body language in front of us. Took long time to get a trailer. Inexperienced employee and she don’t have any knowledge.
Kevin H. le
Self pickup app not working and I didn’t get a co formation phone call the day before. When I arrived the app said that there was no truck assigned to me
TANYA J. le
Enok was awesome and very professional! When I returned the vehicle the other associates were also very nice and on point to retrieve equipment that I utilized. I am very pleased with the overall service that I received from ALL your employees, also including the gentleman who took the reservation. Kudos to ALL of them!
Christopher B. le
Great customer service as always
Curt F. le
Sponsor a demolition derby.
Cory L. le
Everything was perfect! Jericho Uhaul is the best!
JAMIE M. le
The agents at this location had beyond poor communication skills and were nothing short of rude. I booked this location so I could have a more personable experience, which left me with nothing but regret. The truck I had rented had paint all over the inside bed, driver seat, and steering wheel, and didn't match the pictures on the application. I had to retake all of them myself, to make sure I wasn't held liable for the damage. The windshield was so filthy I could barely see out of it and to my surprise, there was no washer fluid in the van to even fix it. I will NEVER use this location again, and it is the only UHAUL branded store local to me, 30 minutes out of my way. Never. Again.
Stephen H. le
Service was excellent and professional. U-Haul manager took the time to explain hook up and safety chains on trailer.
Blessings E. le
You guys advertise 20 but in reality it's more like 70
john R. le
Not much. The staff took care of me both coming and going. Thank you for this good service!!
Shahid D. le
Helpful and friendly crew
CHRIS L. le
Get faster computers they are outdated and take too Long to process ordees
Christin F. le
The truck needed an oil change. The air vent was broken. The sun visor was broken. The cargo area was missing screws and leaked. I was forced to come to this location last minute. I refuse to pay the extra mileage.
Joseph C. le
My customer service experience was excellent. The store mgr Miguelina was prompt, professional and extremely helpful with my questions and the rental procedures.She is an asset to the location and company, which will in return have me return when i need moving equipment again to her again. Thank You !!!!
Arthur T. le
Milli and Marco always take good care of me. KimT
Gabriel H. le
Everything is great milly is excellent
Robert L. le
Enock Gustave was an awesome Rep.
Nancy M. le
the guy who took care of us was excellent. He was pleasant, thorough and got us hooked up very quickly. All was great.
Joshua B. le
Customer service staff were friendly, helpful, and professional.
Milan N. le
Staff: very helpful folks! Truck: shot rotors. The truck vibrated every time I pressed brakes. The cabin could be cleaner. The U-Haul app: sucks. Absolutely sucks. This is the second time I tried using it. The app times out, or doesn't do what it's supposed to. I had to ask the staff to just do everything manually. Please fire your developers.
Rajenderkoemar C. le
Milli is really helpful person
Syed H. le
No associate walked the truck with me and I received a dented truck which resulted in roof leakage and damaged my furniture. Speaking with the DM, even before listening to my concerns I was informed, “maybe you did itâ€. I will not be recommending my friends and family to this location and encourage them to walk the truck with associates before leaving
Khizer A. le
I use uhaul for all my moving needs. You guys offer great trucks, excellent customer service and make the whole process very easy and straight forward with no last minute fees or change in pricing
Cliff R. le
Great staff.....
August N. le
Mechanically truck was in poor condition. The brakes were terrible. I also drove only 38 miles but was charged $30 for the gas I used. Person at U Haul agreed it didn’t make sense, but said the tank reading when I picked up truck was probably overstated. This is unacceptable.
arthur K. le
Excellent customer service!
Cory L. le
Jericho Uhaul is the best!
Rahul O. le
Friendly staff. Process was easy! Very effective and fast. Highly recommended! - happy customer!
Cory L. le
Jericho Uhaul is the best! Everyone is so nice and they get me out real quick. Highly recommend!
Steven K. le
You couldn’t improve. Millie and Marco do an outstanding job and I wouldn’t change a thing!
John M. le
Customer service was outstanding
Bruce D. le
Millie is great
Arthur M. le
Al were very helpful.
William F. le
I scheduled the truck a week in advance and was using the app to pick up The truck at 7am , on arrival to the closed office at 6:50 am there was no key in the lock box and the truck they issued was in the back of lot buried behind other trucks I had to stand outside for an hour In 28 degree weather waiting for someone to come in after making numerous phone calls I lost and hour of my day because of someone’s incompetence to do there job this not rocket science I am extremely pissed off and still cold thanks For wasting my time and costing me money
Gregory L. le
Mobile pickup (through U-Haul app) didn’t work and the computer in the office was very slow so my move was delayed. Also, the truck needed repair. The driver side door did not close properly, and the seat was slanted so the driver feels like they’re going to fall off the seat.
Irena J. le
Counter people were very friendly courteous & helpful!
Georgia K. le
Employees at the desk helped to make the UHaul Rental transaction a smooth process.
Dennis C. le
The manager Millie is professional and very helpful.
JACOB N. le
Great customer service at this location
Michael M. le
Verify return location accessibility
Penny M. le
The truck was a little loud- check the steering wheel fluid
Kurt N. le
The employes are both friendly and efficient.
Christina L. le
Very clean, staff was very knowledgeable and friendly
Dorothy L. le
I'm not sure I would recommend to anyone. The air inside the building was not good and it was not easy enough to get to the upper storage space.
Frederick B. le
Never an issue
JATISH K. le
Staff is very helpful and manager is very friendly. I like this place
Donna R. le
Not sure I would recommend to a friend because the parking lot is small. Many times when I was there to move items in and out, there were hitches parked in front of the doorway.
Dale T. le
If I could give this facility 0 Stars I would. Reserved lower level storage unit that they gave to someone else who reserved after me. Dirty facilities. Nasty manager said “Don’t give her anything.”
Vincent B. le
The young woman that assisted me at your location was very helpful. She did and excellent job!