Évaluations des clients U-Haul Moving & Storage of Johnstown
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Johnstown
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Ashley C. le
I did a pickup prior to the store opening... it was HORRIBLE! I called the day before to make sure everything was set up and ready to go and I still went through such a process and waiting game to pick up my u-haul. It took atleast 30-45 min! It delayed my day, my moving, I would never do it again.
Joseph K. le
I have rented equipment over the last twenty years from this location, always great results, period.
Mark B. le
Had difficulty contacting Johnstown store to set up an installation appt after initial order was placed. However, installation of hitch and wiring harness took less than an hour.
Lucas G. le
No comment. Good service
john B. le
When calling into this location, if the staff is busy, you are automatically transferred to some central reservation site. If you are seeking help other than making a reservation, this site is not capable of helping you. With today's technology, it would seem that a better system could be created - more customer-centric.
Margaret J. le
Staff was very friendly and helpful
Scott S. le
No issues, VERY fast and easy.
John C. le
Outer rear rim was bent and tire was flat, discovered this after loading and arrived at the destination, when called in and dropped off, I was made to feel like I was the cause of it
Stephanee D. le
Booking my reservation Joe helped me. He was very courteous and very helpful. Upon coming into the store Brad helped me. He explained how to hook up the car trailer and made sure I was aware of how to unhook it and set it up again. This location gave me a great experience thank you
Lisa H. le
Nothing, the gentleman who assisted me was very kind & courteous. Very good at their job.
RICHARD C. le
I enjoy this place because of their professionalism and attention to detail. Quick turn around time. Awesome service.
Beatriz F. le
Nothing to add!!! I You was very satisfied with all!!!
Lisa S. le
The customer service at this location is amazing. The staff goes above and beyond to accommodate and help you get what you need. Friendly, courteous and just a pleasure to work with!
Susan T. le
What a fabulous find!! The staff at this facility were phenomenal!! They were responsive and great to work with!!! I would use them again if the need arose!! Thanks for everything!!!
Gary J. le
once again a very easy process which made a short move easier !
jan k. le
The only negative aspect of this facility is there is no elevator to access the 2nd floor storage area. The staff was very accommodating throughout the rental experience.
Deborah K B. le
Joe was very helpful and a pleasure to work with. The whole process at this facility was outstanding! I would recommend them!
KRISTIE J. le
Joe is always so kind. He goes above and beyond for his customers!
ANNA A. le
Would highly recommend, Joe was extremely helpful .
Teri T. le
Our U-Box service was excellent. Thank you
keith t. le
Joe is A Great Guy!! Great Help there always and Helpful anytime i was in. Great Management, Loved the service at this Location.
CHRISTINE P. le
It was safe with the U-Haul truck and the facility at our destination. Thank you for that and employee help as well. I love the U-Haul experience!
jan k. le
The staff was very professional and friendly while answering questions, showing me the storage area and processing my paperwork.
Mary B. le
The staff was so helpful and worked well with us. I would highly recommend this facility!!!
Crystal B. le
The staff and facility were very nice and helpful.
DEANNA K. le
Excellent service
Ronald R. le
very very good thank you
Dean G. le
great help easy
Ray C. le
We used Uhaul moving West and when we were coming back, we also chose Uhaul for the experience! Both Joe in Johnstown and Steve in Millcreek(SLC, Utah) were friendly, helpful, and knowledgeable!
wayann h. le
Good job
Mary B. le
Everyone worked hard to get us the best deal. Chad was especially helpful when we came to put our things in the storage unit. The place was very neat and clean and the unit itself was immaculate.
Linda W. le
The staff was very helpful and friendly.
Paul G. le
Very good
Rosemary S. le
Everything was great but the storage units alone inside of the storage where we store our stuff could use some lights on the ceiling that would be very helpful other than the ones in the hallways
candace f. le
Great Staff, very nice and professional. Answered all my questions and concerns. Reasonable Storage Unit Prices.
Jill D. le
Excellent experience. The manager is very helpful!