Le client n'a pas laissé de commentaire.Barbara K.
Customer Reviews for U-Haul Moving & Storage of Johnstown
Pour nous contacter
Johnstown, PA 15906
(@ 2nd Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David S.
Equipment was good for having over 170 000 miles! Had some vibrations no big deal! Pick up and drop off of truck was pleasant! Both employees where polite and willing to answer questions and have a smile on there faces! A lot of times it is hard to find polite workers that will smile while working!Ryan K.
Le client n'a pas laissé de commentaire.Mirza B.
Nothing. Very easy and painless as my third time renting from you guys.Maximilian S.
Always nice and friendly and always a good experience and never no issues. Unlike these one I picked up yesterday in somersetJoseph R.
Every person that assisted us was very friendly and kind!Stacy K.
Le client n'a pas laissé de commentaire.Barbara K.
Le client n'a pas laissé de commentaire.Michael B.
I don't think it could of been any better. Worked with great people, got done, what i needed done and very happy with the service!!! I could not ask for anything more. All was great!!!Kenneth N.
Really hard to find something, this place is a top shopStacie S.
Honestly nothing!I am with The Nutrition Group, we provide meals for seniors and needed a truck fast and they helped get set up in no time. The manager there was AMAZING! Great customer service as well as the young man who checked us back in. First time going to that location and i will definitley return if need be.The Nutrition Gr T.
Le client n'a pas laissé de commentaire.James S.
Very helpful with setting up rental. Appreciated the Uhaul movers, they did a great job.robert G.
One drawback: I selected a dolly when I placed the reservation online. The dolly was not provided to me during my rental. The young man who checked me in noticed that I chose insurance in my online reservation, but not the dolly. I have been trying to call the Johnstown location for one week about a refund for the dolly charge and am neither getting through to a real person nor answering machine. I am giving a 4 star review because the location is very clean, the rental process was otherwise smooth, and Joe is kind and knowledgeable.Maria G.
Le client n'a pas laissé de commentaire.JANENE H.
Le client n'a pas laissé de commentaire.Brandi S.
The first truck (15') we did not have any instruction. The second one we had excellent training. So having said that you need to make sure that every renter gets training on the truck they rent.Eugene S.
Le client n'a pas laissé de commentaire.al M.
Easy in and out. Very friendlyMichael M.
Le client n'a pas laissé de commentaire.Brianna T.
The staff was amazing and couldn't ask for more. In this environment I would suggest giving them more money to keep your business alive and well.Jason V.
Le client n'a pas laissé de commentaire.Michelle H.
Very nice and accommodating!CHANTEL M.
Le client n'a pas laissé de commentaire.Michelle N.
Nothing! Joe was great and very helpful.Maxine S.
Friendly and right on time. Quick and easy. I would definitely recommend your services.dan M.
Le client n'a pas laissé de commentaire.Susan B. | Expérience générale
Great friendly serviceKay R.
Le client n'a pas laissé de commentaire.JOSEPH P.
They were great to work with. Being physically handicapped leg amputee they went above in assisting me. Loading stuff in my car. Only issue was basic moving dolly wheels were flat. They gave me an appliance dolly in exchange.Terri H.
Nothing. You all are so customer service friendly. It is a well managed facility/business. Top notch. I can't say enough positive things about you all.Michael K.
Le client n'a pas laissé de commentaire.Larry D. | Premières impressions
The staff at U-haul on 101 Broad Street, Johnstown, PA were knowledgeable and kind going through the process of renting and driving away in my cargo van. MerciTeresa M.
Le client n'a pas laissé de commentaire.Courtney H.
Le client n'a pas laissé de commentaire.Daijah T.
Le client n'a pas laissé de commentaire.laura L.
Le client n'a pas laissé de commentaire.Herbert B.
Live The Team There Customer Service Is PERFECTFelicia F.
First...we scheduled a 9' cargo van from Latrobe Pa. I called them shortly before i needed to leave to pick up my van to find out if we could leave a vehicle there. To my surprise i was going to be getting a 10' box truck. I had not changed the order! The person on the phone didn't know who changed it. I had received NO notification of the change ! No phone call! No text Message! Nothing! This is Unacceptable. I was transferred to someone else who set me up with a van in Johnstown. Not where I wanted to go, but acceptable. Several miles down the road, a warning indicator came on. Forward crash detector sensor was obscured. Not a deal breaker, but a safety feature that would have been nice to have. At the end of the trip we got to where we needed to and back safely. The van was clean. The people in Johnstown were very friendly. Communication needs some serious work! Looking forward to your response!DAVID O.
Good people to work with and I appreciate their kindness.Barbara K.
Le client n'a pas laissé de commentaire.Loren P.
Le client n'a pas laissé de commentaire.Gary S.
The staff was extremely helpful and volunteered to assist me in loading and unloading items without being asked. These guys are great!!!Frank N. | Expérience générale
Le client n'a pas laissé de commentaire.HENRY D.
Location website online rental needs to be better coordinated with uhaul appGregory B.
Well done by all employees.Barbara K.
Le client n'a pas laissé de commentaire.Al T.
Just an amazing experience.Michael K.
I was very pleased with all service and especially return of my cane which I left in the cab.Barbara K.
Le client n'a pas laissé de commentaire.James E.
Le client n'a pas laissé de commentaire.Amber B.
What the hell??? Why don't you ask me about my reservation 3 weeks in advance ...then you call me the night before and tell me you have no truck the size I ordered...then send me 30 Mike's each way to get a truck half the size I needed! That's total bullshit! Ask real questions...Paul S.
The employees were very friendly and quick, I was very impressed.robin S.
Le client n'a pas laissé de commentaire.Jeremy F.
Mobile app was quick and easyðŸ‘Dale H.
Ben was very good to deal with.PATRICK L.
The 15 ft, truck we reserved a month ago was not returned on time by the previous renter and no employee called me about the problem. I was able to get a 10 ft. truck and the staff was very helpful with the situation out of their control. Some how you need to hold renters accountable to return their trucks on time if you have it rented again within 2 hours.Harry G.
Excellent customer service to the two gentleman that assisted Me today plus manager. They had no storage availability And in Johnstown on a Saturday neither did anyone else but they even went the way plus extra mile to help me get in a storage unit. Nice Gentleman at the front explained everything. He even did a good detailed about the truck and had the AC ON BLAST IN THIS HOT DAY! I always do Uhaul and no one ever explained the Truck to me the way that man did. 100 % great place to get A Uhaul. THANKS :-)Daphney R.
They went above and beyond to help me and make my move as smooth as possible. Excellent serviceSusan B.
I moved in my easilyEric G. | Premières impressions
Le client n'a pas laissé de commentaire.dustin J.
Le client n'a pas laissé de commentaire.jeffery W.
Great sales associates.lawernce S.
Le client n'a pas laissé de commentaire.Bob R.
I was over charged on my invoice by 20 $. The charge was for after hour return and we were not after hours. An employee in the parking lot greeted us and took the rental and checked it in. The real negative thing is the phone system. There is no option for invoice questions. So you wait 23 minutes to hear that they can't help you, then get directed to another number to wait another 24 minutes. So for 20 $mistake they took 47 minutes of my life. This is sooooooo unnecessary an unprofessional.Mary Beth C.
Le client n'a pas laissé de commentaire.John S.
Hire more staff.Susan M.
The employees who assisted me in obtaining my rental trailer were very professional, and did their job in an efficient manner.Christopher O.
Had to move some of my daughters furniture across the country. This was an easy and affordable way to do so. The people at the store were helpful and the box arrived when they said it wouldron M.
Staff extremely friendly and helpfulTerry C.
I was overcharged for fuel. The truck only had 3/4 of a tank, but paperwork said full. I returned the truck with7/8 of a tank. Please advise.Mark M.
Hohn is the best!!MICHAEL A.
Le client n'a pas laissé de commentaire.MICHAEL H. | Expérience générale
I originally opted for the check in by phone. but upon arrival my rental was not where it was said to be. Then my app refreshed and I found it only to discover that it was given to someone else right in front of me. Waited a total of 40 min from the time of" my easy phone check in" until I drove off the lot. The attendants were nice enough and the truck worked well but was sidetracked timewise because of the " mixup".Tara M.
Le client n'a pas laissé de commentaire.Edward N.
Le client n'a pas laissé de commentaire.Kathryn W.
Le client n'a pas laissé de commentaire.Stephen E.
Le client n'a pas laissé de commentaire.Gail M.
Le client n'a pas laissé de commentaire.Timothy D.
No improvement neededTimothy D.
Joseph was very helpful and friendly.Mark D.
no problemsCharles W.
Guy was friendly and helpful.john B.
Broad Street U haul in Johnstown is the best U-Haul dealer I have ever dealt with. Joe and his staff are all excellent and great to deal with!!! I have to say the U-Haul PHONE SERVICE is HORRIBLE.- so much that if there was another brand to deal with I would. Every time I call I get sent to national â€˜operator' and wait 1 hour plus. If I have a question specific to something local at my store or if I'm out with your trailer or truck and need to talk briefly with someone from that store with specifics about that store I can't. The time waiting on hold and the inability to talk directly to my store is very frustrating. I think this is a general Uhaul issue and not just with my local store.brad D.
The whole experience worked out great! I started with locating and reserving the trailer on line. The representative walked me through the whole process. Once I made it to the pick up location, everything went smoothly. It was my first time I needed to rent from U-haul and I would not have an issue doing it again. Merci.William M.
Le client n'a pas laissé de commentaire.Janet H.
Le client n'a pas laissé de commentaire.MARIBETH R.
Le client n'a pas laissé de commentaire.Jacob Y.
They are always very helpful and very respectfulMELISSA H.
Le client n'a pas laissé de commentaire.EVELYN G.
It would be extremely helpful if you could call an employee at this location when you have a minor issue rather than be transfetree to Uhaul central and spend 90 minutes on hold. During my last 2 rentals I've never been able to speak to an employee at this location by phone. Also, the Uhaul procedure of returning after hours requiring a smartphone (most but not all people have one), phone service at the facility (maybe Verizon works but Mobile doesnt), and physical presence at the facility (worthless if the first two issues apply) is ludicrous.Eamon M.
Le client n'a pas laissé de commentaire.Craig N.
Staff was very helpful. Rental was quick and easy.Robert C.
Le client n'a pas laissé de commentaire.Martin H.
I had ordered the hitch on May 31. I waited over 5 weeks and never heard anything until I called multiple times and finally was told by a lady at the Latrobe facility that there was no record under my name. They must've cancelled the order or something and I was never notified. I spent over a month of wasted time where I could've been using my boat with h my son but Uhaul did not tell me. So, I ordered again finally and it was able to be in in one week which it then got installed. I feel this was terrible customer service and someone dropped the ball. I would appreciate to have a reduction in the cost of my 300 hitch install.Nathan S.
Nothing was greatDavid S.
Le client n'a pas laissé de commentaire.Brad C.
The guy that was working at the counter when we dropped off the truck was very rude and not very nice at all, just took the keys and walked away. Would not deal with that person again, no way to treat a customer.John M.
Le client n'a pas laissé de commentaire.PHILLIP D. | Expérience générale
The check in process was HORRIBLE! Was there for a hour checking in very stressful! Had to spend over 250 $in gas and the rental was 569 $plus a 100 $deposit. Too expensive honestly! But my checkout process was great !Kalisha H. | Premières impressions
We really appreciate Joe and his crew at Johnstowm Uhaul! Joe was extremely helpful throughout the whole process and I would definitely recommend this location for anything you need! Thank you again, Joe!! Top notch customer service!Rob R.
Le client n'a pas laissé de commentaire.Rachel R.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.James G.
I was told I would get 25 $removed when the truck was returned because it was given to us on empty.Donna H.
Le client n'a pas laissé de commentaire.Darlette H. | Premières impressions
Everyone is always helpful and friendlyTerry H. | Premières impressions
Le client n'a pas laissé de commentaire.Leroy B. | Premières impressions
Everyone has been so friendly and helpful and we feel they have gone over and above in both Johnstown and Baltimore. They made it a worry free experience. They were very professional.ruth b. | Premières impressions
Joe and his staff are very curious and friendlyRobert V. | Expérience générale
Joe does a super job at the center.KENNETH S. | Expérience générale
The staff are very helpful, courtious and i would recommend the uhaul on boad street for storage and all your moving needs and rentals. Great Job Wonderful Staff mmbers there!!!Linda S. | Expérience générale
The U-Haul Crew went Above and Beyond their usual duties and capacities to assist me with all of my U-Hual issues and concerns...... Kudos to all....... I highly recommend all to Johnstown U-Haul Storage 15906Laurie K. | Expérience générale
Le client n'a pas laissé de commentaire.dennis r. | Expérience générale
Joe is awesome....can't thank him enough for his outstanding customer service.Christian R. | Expérience générale
I was very happy with U-Haul.Glenda S. | Expérience générale
Joseph Litvin was very helpful and accommodating. Our daughter's dorm items remained safe, secure and clean the entire time it was in storage. Would highly recommend this location.joy h. | Expérience générale
The staff/management at the local U-Haul location has been helpful and accommodating with my storage needs.JACQUALIE H. | Premières impressions
Joe Litvin and his staff members are helpful and courtious . I always use U Haul for all my moving and storage needs. Very friendly and helpful, reccondmend to all my friends. Thank You Joe LitvinLinda S. | Premières impressions
I've worked in customer service for 30 years. Storing my vehicle at the Johnstown Uhaul was a great experience. Jim Litvin is always kind and helpful. He is knowledgeable and his staff is pleasant to work with. Jim IS the face behind the Uhaul name. His dedication to outstanding customer service should be recognized.FRANCINE O. | Expérience générale
Joe is wonderful to work with, knowledgeable, kind, always easy going. I'll miss working with him.Karen C. | Expérience générale
Dealt w/ Mr. Litvin who has excellent customer relations! He represents UHaul well and his willingness to want to help me with what I needed so close to Xmas was valuable service! TY U-Haul!FRANCINE O. | Premières impressions
Joe is always so kind. He goes above and beyond for his customers!KRISTIE J. | Premières impressions
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Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous vendons des centaines de produits qui facilitent les déménagements!
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