Everything was quick and perfect.MARIAH H.
Customer Reviews for U-Haul Moving & Storage of Justin
Pour nous contacter
Justin, TX 76247
(1 Mile North of Hwy 114 South of downtown Justin)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Drop off was a breeze.todd P.
Gave me a great deal on bigger vehicle and it really helped us out in a pinch we were in.James I.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.SUSAN B.
Wonderful Customer ServiceCHRISTOPHER S.
This place was busy when I picked up and busy when I returned and the service was done with a smile both times.JASON A.
I have my unit for over 6 years, Julie and her crew are the best I have experienced. I have also used them for my truck rentals and moving AAA. PLUSTERRY G. | Expérience générale
Staff is always helpful and polite. They work hard and do it all with a smile.Danny H. | Expérience générale
The only problem I ever had was the access pad to the climate controlled building. I had trouble getting into it several times and had to get a staff member to help me. Otherwise, the facility, maintenance and staff were excellent!Teresa C. | Expérience générale
Le client n'a pas laissé de commentaire.Stephen R.
Staff worked very well to accommodate me coming in after hours.Zachary S. | Premières impressions
Le client n'a pas laissé de commentaire.Mark T.
Le client n'a pas laissé de commentaire.MARK T.
Move out was Friday the 5th not the 9th.BRIANA H. | Expérience générale
Le client n'a pas laissé de commentaire.JACEK P.
Le client n'a pas laissé de commentaire.DIANA G.
Only issue is that your system started declining my auto pay card for no reason. I did not notice this issue until my unit was red tagged. Luckily this was during office hours. I literally gave the office the same Credit card with the same 2024 expiration date and your system accepted without hesitation. The problem is the 50$ fee was beyond the authority of the staff to reverse the charges. Please look into this and help. Tim Norris Justin TX location.TIMOTHY N. | Premières impressions
All expectations were met and or exceeded.STEPHEN J B.
Le client n'a pas laissé de commentaire.STEVEN B.
Le client n'a pas laissé de commentaire.DANIELLE H.
Le client n'a pas laissé de commentaire.STEVEN D.
Le client n'a pas laissé de commentaire.LINDA M.
Justin U-Haul and Storage is a fantastic place to get a truck to haul our football equipment for Northwest High SchoolGus S.
They hooked up a tow dolly got me but didn't attach the chains to my car. They also told me to pull my car in park. Pulling in park not neutral messed up the stabilitrak on my RV and the rotors on my back tires. Also, when we dropped off the tow dolly, he said we are very lucky we didn't have an accident since the chains weren't attached to my car. It was held on the dolly by the tire straps only.Carrie S.
Our trailer had No ramp or lift gate we had to keep stepping up with heavy funiture we was unable to roll funiture in with the dolly we rented.. it caused pain in our backs.YVONNE J.
Le client n'a pas laissé de commentaire.ESTUARDO Q. | Expérience générale
Le client n'a pas laissé de commentaire.Michael N.
Well worth spending the money . Great crew of men . Hard workers .Brenda G. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFERY H.
Le client n'a pas laissé de commentaire.jodi S.
Julie is absolutely fabulous!!!!!Jacqueline B. | Premières impressions
Julie is awesome. I had called ahead and she advised what I would need to bring with me. Check in was fast and flawless. She escorted us to the unit and went back to the office. I looked in and realized I had reserved the wrong size unit (too small). I immediately went back and told her it was too small and asked if I could get a larger unit. No problem. She was just wonderful!!Jacqueline B.
Le client n'a pas laissé de commentaire.GARY C.
There were issues with the individual that was on duty when I picked up the truck. However, I received a phone call from the site manager then next morning informing me that the issue had been dealt with. so, yes I recommend this location.Brad P.
Le client n'a pas laissé de commentaire.PHILLIP I.
Le client n'a pas laissé de commentaire.KATHY R.
Julie is the best--very friendly and helpful. We found the facility to be clean and well run, and we felt our possessions were very secure.kathrine S. | Expérience générale
Best place to go in the area. Extremely friendly and helpful!MICHAEL L.
Great place and great people. They go above and beyond to help.JESUS F. | Premières impressions
THE LADY AT THIS LOCATION WHO HELPED CHECK IN MY TRUCK WAS FRIENDLY AND EXPLAINED THE EXTRA CHARGES. THANK Y'ALLIngrid O.
Le client n'a pas laissé de commentaire.Elizabeth B. | Premières impressions
Sean went above and beyond to help me.ELIZABETH B.
Le client n'a pas laissé de commentaire.TRAVIS W.
Le client n'a pas laissé de commentaire.WESTON W.
Le client n'a pas laissé de commentaire.WISLEY H.
You are so lucky to have the professional lady working for you. Julie is so efficient and so pleasant to work with. thank youWalter h. | Premières impressions
Always friendly and courteous staff everytime I visit this location.Erick B. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela P. | Expérience générale
Dealing with Julie was very good, broken strap on trailer.Troy W.
Everything was going well… The regular manager is super friendly, respectful and accommodating. On 9/17/21 when I came to check out however, I couldn't get the lock to one of the units to open. After trying and trying, the young lady who was covering the morning shift also tried unsuccessfully. Mind you the locks were the ones the facility provided when I stored the stuff. I bring them from the outside… Finally, that young woman who was covering said I had to call a Locksmith technician to open the lock at my own expense. After calling around I found a technician who could come. The technician sprayed the lock, and 1 minute later, he opened it for a cost of 120 $. That's in addition to the hour that my movers spent waiting for locksmith to come, while I was paying them 165 $an hour. I recommend the facility, but bring your own lock, and when you're moving out, bring some lock lubricant with you. That young woman had a very flat affect, not friendly at all, but she was only covering as I said earlier. Otherwise the experience wasn't bad.MARIE M. | Expérience générale
Before we had gone 50 miles we had to stop twice to have the electrical on both the truck and the car hauler repaired. For a total of over 3 hours. By evening the lights on the trailer quit again. We were foreced to get a hotel. Two days later we had to call uhaul again to come and get the car off the trailer because a uhaul rep broke the tie down ratchets. Then after 3 hours on hold with the 800 number (getting no where) a uhaul person from justin called me. She was rude, yelled at me, and basically told me everything was my fault. And, then hung up on me.JOHN K.
Le client n'a pas laissé de commentaire.Jerry A.
Le client n'a pas laissé de commentaire.JAVIER Z.
Le client n'a pas laissé de commentaire.WESLEY H.
Le client n'a pas laissé de commentaire.CARRIE P.
Le client n'a pas laissé de commentaire.Anthony B.
Forgot to give me furniture and utility Dollie's. Would not rent with out a reservation even thou there were plenty of trucks.BRANDON P.
Le client n'a pas laissé de commentaire.jane b. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.JANE B.
You guys ripped me off. I brought the Truck back two days early but still got charged for a full five days You owe me 650 $. Rip-off!Steven V.
Julie the manager is rude, lazy and unprofessional and unorganized. Did my reservation online, tried to do phone check in but had a question about the difference in location drop offs and it was like I was bothering her, I was the only one there. The truck wasn't ready, we had to go search for it on the property ourselves, walk threw you down online and there was problems and she didn't want to help said it was my phone that was the problem. Correct moving materials weren't in the truck, was the WRONG size truck, that caused more then one trip and double what I was supposed to pay. She also lied to me as well, when renting in 2019 and previous the very nice gentleman that was the manager she told me I was not correct and she had been there since opening. Funny I've never seen her till now. When returning it she had no comments wouldn't talk to me looked over the truck said that's what I had online and I should receive an email receipt! Nope not correct, thanks for talking to me, your rudeness and unprofessionalism! I have already contacted customer serves and will be doing so again. I will NEVER go to this location, Roanoke is much BETTER!!JennIfer B.
Le client n'a pas laissé de commentaire.Keith M.
The lady on duty was awesome!!MARY S.
The Truck was ready to go when I got there. Check-in was easy and the 26' truck was clean and looked new!Gus S.
Le client n'a pas laissé de commentaire.Jeffrey M.
None,to me this location has a wide selection of rental equipment and supplies. I recommend to other customers to buy moving boxes here they are strong and cheaper than anywhere else.German G.
Le client n'a pas laissé de commentaire.BYRON G.
Inside of truck box not swept-out and bank statement shows having been charged more than advertised with no details as to why. I went over by 3miles and was charged 26 $when advertisement says 0,79 per mile.Victor J.
Julie and her team are the best.Mario M.
Excellent serviceTIMOTHY F.
Le client n'a pas laissé de commentaire.Jeremy M.
Le client n'a pas laissé de commentaire.Gregory R.
The attendant was very polite and insightful. She made it a very quick and easy processSteven M. | Premières impressions
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.JOSE L.
Le client n'a pas laissé de commentaire.Roderick A.
Le client n'a pas laissé de commentaire.Kindall D.
Location is great, the staff was great. Uhaul's mover service charging you the numbers of hours you think you might use the movers and not how long you actually use the movers is disgusting. Especially since if you under estimate it will automatically update the correct time, but not the otherwise around. Fuck you Uhaul. Monopoly bullshit. Who the fuck else can I pick other then this?DAVID R.
Le client n'a pas laissé de commentaire.OSWALDO L.
Amazing serviceJodi S. | Premières impressions
The exterior of the van was dirty. The wind shield was not clean and had a crack. The left rear tire inflation warning light was on however the tire was at the correct pressure. The van operated just fine The check in and out staff were courteous and helpful.GEORGE M.
Great location! Very helpful and professional!BARBARA W.
Le client n'a pas laissé de commentaire.Jodi S.
The furniture pads and dollies were not in the truck. Thankfully, someone was working who could get me the missing items. Overall, this was my best experience with using the mobile pick-up.Samantha P.
Le client n'a pas laissé de commentaire.Jayson B. | Premières impressions
Le client n'a pas laissé de commentaire.JERRY C.
Le client n'a pas laissé de commentaire.MARK N.
Keep up the good workJAY M.
While we were there we priced climate control and ended up rented a 10 x 15Dane G. | Premières impressions
Le client n'a pas laissé de commentaire.lisa m. | Premières impressions
Le client n'a pas laissé de commentaire.Barbara D.
Le client n'a pas laissé de commentaire.Timothy K.
Le client n'a pas laissé de commentaire.Adrian H.
Le client n'a pas laissé de commentaire.Lillian O.
Le client n'a pas laissé de commentaire.Travis H.
Le client n'a pas laissé de commentaire.Christopher K.
Le client n'a pas laissé de commentaire.CHRISTOPHER L.
Le client n'a pas laissé de commentaire.GREGORY P.
Le client n'a pas laissé de commentaire.CRAWFORD B.
Le client n'a pas laissé de commentaire.Nema H.
Le client n'a pas laissé de commentaire.Robert F. | Premières impressions
Le client n'a pas laissé de commentaire.Blake H.
Le client n'a pas laissé de commentaire.Mark N.
Manager at pickup was fantastic. Also young lady in Pagosa was very professional.james W.
Le client n'a pas laissé de commentaire.DAVID W.
Nice friendly people and very helpful. Great storage place and very clean. Checked in truck and in a short time I was on my way.James W.
Le client n'a pas laissé de commentaire.RAYMOND M.
Le client n'a pas laissé de commentaire.JAMES P. | Premières impressions
Le client n'a pas laissé de commentaire.Jef B.
truck was filthy inside. soda had spilt in cab. potato chips on floor. only 1/2 tank of gasRobert R.
Le client n'a pas laissé de commentaire.STEPHEN C.
Much better serviceJames W.
Arrived and in a short time had access and unloaded in climate control. Super nice and clean and cool. Great job by attendant.James W. | Premières impressions
Le client n'a pas laissé de commentaire.Mark D.
Le client n'a pas laissé de commentaire.STEPHEN C.
Le client n'a pas laissé de commentaire.Mark N.
Le client n'a pas laissé de commentaire.KEISHLA J.
Julie is an asset to your company. She is very knowledgeable, friendly , and most helpful! We also found the storage facility to be excellent. We were very pleased.kathrine S. | Premières impressions
The person who checked me out with the trailer did a good job overall. However he did not 'check me out' on how to use the tie-downs on the trailer to secure the car. One of the straps was a bit frayed but we made it work and figured how they worked. The gentleman who checked me in was SUPER helpful.. Older fellow, well built, dark tan! Hell of a guy. By the way, this was one of the best trailers I have ever pulled. Without a car on it, hardly knew if was back there! Will definitely use again next time I need one!THOMAS H.
They went out of there way to help us with the moveMark N.
They went above and beyond service couldn't recommend the more!Christopher W.
Great staff!Pamela P. | Premières impressions
Julie is a 5 Star employee, very helpful and friendly and we saw her all over the place, taking care of the property!Pam P.
VERY POLITE PERSONNEL. VERY NICE LADY.Bradley H.
Le client n'a pas laissé de commentaire.Lucas L.
Le client n'a pas laissé de commentaire.KRISTI T. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIAM J. | Premières impressions
Very helpful and friendly. Quick and Easy sign up process.Scott M. | Premières impressions
Great placejames m. | Premières impressions
Le client n'a pas laissé de commentaire.Brenda B. | Premières impressions
Le client n'a pas laissé de commentaire.helene b. | Premières impressions
Julie is friendly and eager to assist.clarence m. | Premières impressions
Le client n'a pas laissé de commentaire.melissa a. | Premières impressions
Agent on duty was very helpfulDanny H. | Premières impressions
Julie was super helpful and we appreciated it greatly!Tyson W. | Premières impressions
Julie At Roanoke uhaul is the best ever!!MICHEAL M. | Premières impressions
Le client n'a pas laissé de commentaire.james g. | Premières impressions
Le client n'a pas laissé de commentaire.Brandon F. | Premières impressions
All of my expectations were met!STEPHEN R. | Premières impressions
Julie is amazing! I refer people to this facility without reservation.michael s. | Premières impressions
Julie was great!Robert S. | Premières impressions
Nice clean facility, easy to locate and friendly staff.Musa J. | Premières impressions
Very helpful, the people were courteous.Elbert F. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
Propane service delivered straight to your door!
We have the largest selection in the industry!