Évaluations des clients U-Haul Moving & Storage of Kankakee

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Kankakee

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Shannon S. le

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The dollies that were provided to wheel belongings from the unit to the truck were a lifesaver!! Also the ability to pull your vehicle/uhaul van into the indoor garage space to load/unload was great

Glendell S. le

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One employee working, but still got in and out in a reasonable time.

lora N. le

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Inspect and maintain your equipment, the door on the trailer we rented would not raise all the way

William C. le

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Le client n'a pas laissé de commentaire.

tamar J. le

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Le client n'a pas laissé de commentaire.

Chris R. le

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The people who assisted me are an asset to your company.

Jeff M. le

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Le client n'a pas laissé de commentaire.

Vernel T. le

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You are pretty much took my money over charge me I never got notifications about a late fee. If you turn the truck in when the place is closed they find ways to charge you because they didn’t check the vehicle totally ridiculous.

JOann J. le

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Le client n'a pas laissé de commentaire.

James C. le

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Tyler was amazing...helpful ...friendly...and over all...just winderful!!

Steven B. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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have more vehicles and trailers on hand

Brittany F. le

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Anthony was awesome, super helpful and made this experience very smooth overall!

Sherry R. le

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Le client n'a pas laissé de commentaire.

Steve B. le

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Le client n'a pas laissé de commentaire.

Russell A. le

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Give it free??

Daniel B. le

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Le client n'a pas laissé de commentaire.

Neal G. le

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It was a very easy experience

Sandra B. le

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Le client n'a pas laissé de commentaire.

Gregory B. le

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Great service, great location, good hours...appreciate your being able to help me at the last minute. Only complaint is being on hold too long on the phone...not this week but last week, so had to find a storage unit at your competitors.

sophia w. le

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The staff was Great!

Robert T. le

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Newer equipment truck was older but running very we'll told person checking in yruck about noise in wheel he was very concerned and Will ger repaired

Janis P. le

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Le client n'a pas laissé de commentaire.

Sylvester T. le

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The staff and management are amazing at this location and I will continue to patronize this facility. Thank to Austin, Anthony and Steve

Kimberly T. le

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I have a problem with the service I went there to win rent a small truck and found out that they were running out the small trucks to rent out I suggested if it was okay since I was staying in town using the truck if I could get a 15-footer at the price of $19.95. The person said that I could and he fixed it for me to where I could get it for $19.95 for one day. I have the contract with me still when I went to return the 15-foot truck the next day the gentleman said that I had it for two days and that I would be paying three times as much as that. I told him I had the paper and I only had that truck from one day I brought it in on time so there shouldn't be any extra charge even after I showed him the contract he still he said that he would fix it and charge me the final price of $41.95. I'm not happy with the service because nobody could get their act together on who said what so now I ended up paying way more than what was agreed upon I still have the paper with me and if you want to check it or give me a call my phone number is 815-278-9278 I don't think I'll be coming to that location again.

Jose E. le

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Called a day before to pick up my rental thr guy put me on hold for more than 35 min. Then i hung the phone. The pick up was easy and fast.

Aaron P. le

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Le client n'a pas laissé de commentaire.

Norbert K. le

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Le client n'a pas laissé de commentaire.

Angela W. le

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My reservation was not upheld. I reserved a 17’ truck and when I was to pick it up it was not available nor was it available at a later date. I was given a 20’ truck that I specifically stated I could NOT use. I hope I do not have to rent a vehicle again from this location.

irene D. le

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Le client n'a pas laissé de commentaire.

Eddie A. le

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Dropped if after hours

Stacey S. le

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Overall it was a great experience. Staff was very friendly and informative and explained everything. Inside of van was very clean, was some dog hair on the seats, and some pop or something sticky that was on the front passenger side door and window on the inside. Also the Key Fob wasn't working. I would definitely use this facility again as these were minor things to have to deal with.

Albert K. le

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Everything worked out fine!

Donald B. le

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Le client n'a pas laissé de commentaire.

Verne L. le

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Le client n'a pas laissé de commentaire.

Linda Y. le

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Le client n'a pas laissé de commentaire.

Margaret M. le

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Le client n'a pas laissé de commentaire.

Patrick G. le

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Le client n'a pas laissé de commentaire.

Jeffery C. le

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Le client n'a pas laissé de commentaire.

Vincent K. le

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The attendant was very helpful with a bit of confusion. Much appreciated!

TIFFANY W. le

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under Construction. My unit has no lights along the whole row. I don’t have any top to prevent stealing. Staff is short(not informative) no tour/got to figure thing out for yourself. Not safe yet.