Le client n'a pas laissé de commentaire.Trevor G.
Customer Reviews for U-Haul Moving & Storage of Kankakee
Pour nous contacter
Kankakee, IL 60901
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael O.
Sometimes a male worker would be rude when I would call. I asked to have a manager call me regarding his behavior never got called.Patricia C. | Expérience générale
Probably the best location I have ever been to. Very clean, organized and quick. I rented a vehicle and I rented a unit from this location. I wish all of your locations were like this one.MARK G.
Very accommodating and helpful. Made it very easyMark G. | Premières impressions
Le client n'a pas laissé de commentaire.Ann H. | Premières impressions
Le client n'a pas laissé de commentaire.KIEFER W.
Le client n'a pas laissé de commentaire.William H.
I rent from this uhaul regularly. The Manager there is great and it is well ran,Don H.
The store manager in Kankakee was great! Went above and beyond to fulfill my needs of a rental! Have and would highly recommend them!KIMBERLY B.
Hardest working young lady's!!DAVID D.
Best storage site I've ever seen. Staff and owner KNOWS their game ! Beautiful facility, super clean with great access.Jeffrey M. | Premières impressions
Le client n'a pas laissé de commentaire.CHRISTIAN J.
Le client n'a pas laissé de commentaire.CHRISTIAN J.
This facility is incredible, the staff was incredible.Michael S. | Premières impressions
U haul had system problems on Sunday. 4/18,. Had to cancel my move til the next day. Cost extra money in the long run. Service was great . But no one were wearing mask.JAMES P.
Le client n'a pas laissé de commentaire.Amber O.
Le client n'a pas laissé de commentaire.LEAH H.
I want to talk to somebody. I returned the rental days before you people said I returned the dam thing and now I have a 7 300 $bill?!?! For what?!?!? Somebpdy needs to contact me @ firstname.lastname@example.org to resolve this because you people aren't getting the whole amount... you people aren't going to over charge me for shit I didn't do.. I know that much. And you won't get no 2 grandAUSTIN G.
Le client n'a pas laissé de commentaire.JOSEPH S.
Le client n'a pas laissé de commentaire.JOSEPH R.
Got lo ck out accesscode fail in /outEPHESIAN D. | Premières impressions
Le client n'a pas laissé de commentaire.GREGORY I.
Le client n'a pas laissé de commentaire.BRYAN M.
Le client n'a pas laissé de commentaire.Ronald M.
My experience at this u haul location was exceptional!! I will never use another location. This was the best experience I've ever had with renting a truck and finding storage. Such great people here .DONESHA J. | Premières impressions
Great customer service!SCOTT G.
Le client n'a pas laissé de commentaire.Steven B.
I would like to see you have Rv storage at this location. It definitely has the room for it. I would be this first customer. The people here are great and friendly. I will go here again to rentROBERT M.
The lady who was working behind the counter was able to answer every question I had, very knowledgeable, and patient. Dana was her name I believe.STEVEN B.
Le client n'a pas laissé de commentaire.MELISSA C.
Le client n'a pas laissé de commentaire.BARBARA A.
Le client n'a pas laissé de commentaire.PRECIOUS H.
Le client n'a pas laissé de commentaire.BRYCE L.
Le client n'a pas laissé de commentaire.theodore L.
The young lady working was extremely helpful and nice. She was also extremely efficient.John K.
Le client n'a pas laissé de commentaire.Dameika R. | Premières impressions
Le client n'a pas laissé de commentaire.Mark E.
The manager Dana is great. She answered all our questions and handled all of our concerns. We now have a storage unit there peobably for life. The facility is very clean and I feel very good about our treasure being safe.WILLIAM H.
Although the equipment appeared clean and maintained, we realized the tires looked underinflated once we got on the highway. There were also cans left in the truck cab from the previous driver(s). At least nothing was sticky :) Otherwise, the truck appearance was great and it ran smoothly.JULIE K.
Le client n'a pas laissé de commentaire.JOSEPH S.
Awesome!! Workers helped me fast great customer serviceLAVANCEA B.
Le client n'a pas laissé de commentaire.HENRY M.
Have the truck filled with gas.picked it up on fumes literally.JOSEPH A.
Le client n'a pas laissé de commentaire.NINA G.
Too expensive. I'll move with my car next time. The fees plus per mile just for move to chicago is ridiculous. Plus you gotta refill gas. 150 $plus gas for a basic truck with no extras for a few hours is crazyJayme K.
Le client n'a pas laissé de commentaire.Joseph M.
Very professional! I will use u haul again!ALBERT K.
The person running the desk was slow, answered the phone before dealing with customers. The trailer I rented had a drivera side rear top marker light outROBERT C.
Very professional and helpful. Everything was was easier than expectedZACHARY T.
Excellent customer service and positive attitudes all around!!MARSHAND W.
Le client n'a pas laissé de commentaire.KYRON B.
Le client n'a pas laissé de commentaire.QUNESHA C.
Your staff was very nice and helpful. I enjoyed my interaction with them.Doris P. | Premières impressions
Le client n'a pas laissé de commentaire.COREY M.
Very professional amd ensured that process was timely.Ronald M. | Premières impressions
The manager of thus facility has went way beyond duty to make my experience greatly appreciated. I would drive 69 miles to this Uhaul if I needed one. Thank you do muchvalorie w. | Expérience générale
Le client n'a pas laissé de commentaire.Luke S.
Very friendly and clean. Cashier was delightful.JOSEPH F.
Le client n'a pas laissé de commentaire.CHARLES R.
Le client n'a pas laissé de commentaire.RAYMOND H.
Le client n'a pas laissé de commentaire.KIMBERLY E.
This was my third time using them at the Kennedy location. Store is clean, staff is amazing!! I have recommended them to friends and family!! Thank you for all you've done for me!! Sincerely, David DobbsDAVID D.
Le client n'a pas laissé de commentaire.JOSEPH L.
Le client n'a pas laissé de commentaire.MICHAEL H.
Dana went above and beyond!michelle a. | Expérience générale
Great accommodations & service! You had everything I needed which made a stressful time so much easier for me! I highly recommended your company!!beth a. | Expérience générale
Le client n'a pas laissé de commentaire.JAQUEA P.
Le client n'a pas laissé de commentaire.TRENANCE L.
The mobile pick up and drop off feature didn't work properly, but luckily the office was still open when I dropped the van back off. The employees were very helpful and the van got a queen size mattress and box spring perfectly!Jordan C.
Make sure that the trucks have no lights onWENDY M.
Le client n'a pas laissé de commentaire.BRIAN R.
Le client n'a pas laissé de commentaire.HEATHER P.
Thank Manager was very nice and helpful.Anthony H. | Expérience générale
Le client n'a pas laissé de commentaire.william H.
Le client n'a pas laissé de commentaire.JUSTIN W.
Le client n'a pas laissé de commentaire.Timothy M.
My issues would be with some of the policy's coming from further up topJOSEPH B.
The young lady that was working the morning of January the 6th, 2021, was extremely helpful explaining details about the truck and return policies and charges. Nothing hidden!! This is my second time in a few weeks I have rented from you. I would recommend this location to anyone I know!! Thank you so much!! Sincerely, David DobbsDavid D.
all goodMICHAEL E.
I will never use another storage facility thank yoyvalorie w. | Expérience générale
Great, fast service.Jose M.
Le client n'a pas laissé de commentaire.ANTHONY L.
Le client n'a pas laissé de commentaire.Chet B.
The person who helped me during the check-out of the equipment was not wearing a mask.Camilo G.
Le client n'a pas laissé de commentaire.Felicia H.
Pretty mad . When I was driving to this location . I past 3 other locations that had the same truck . Yet I had drove 10miles longer to get this truck . When I got there the lady was 2min late .Michael A.
Great managerMICHAEL V.
Le client n'a pas laissé de commentaire.Thomas W.
Ride along and help load / unload? Dana is awesome and there really isn't anything REASONABLE that needs to be done in my opinion.John M.
Customer service rep at Kankakee was awesome!APRIL H.
Le client n'a pas laissé de commentaire.DEBORAH T.
The manager at this location was excellent!! She went above & beyond to accommodate me during a very stressful time.MARY A.
The truck rented smelled like cigarette smoke.Joshua E.
Le client n'a pas laissé de commentaire.Cathy M.
Le client n'a pas laissé de commentaire.Corey C.
Le client n'a pas laissé de commentaire.Michael M.
Great one stop shop business! Perfect for my needs.beth a. | Premières impressions
Le client n'a pas laissé de commentaire.Luke A. | Expérience générale
Couldn't receive back my deposit when I returned due to system being down no manager available didn't receive a definite answer about anything when asked I requested a call if system came back up before closing no return call from UHAUL at all returned in AM and the manager needs communication training skills very unprofessional and became argrumentiveERIC G.
Dana is the BEST! We spoke with her prior to renting about our concerns and the comments out there regarding Uhaul around the country not having trucks when people rent. Dana assured me their location would take care of us We canceled our Penske reservation due to Dana and it all worked out. Thank you Dana! You are a true asset to UHaul and we will be back Tom WestTHOMAS W.
Le client n'a pas laissé de commentaire.Anthony H. | Premières impressions
The employee was excellent and very helpful. Good employees are hard to come by, be sure to keep this one. Thank you for a smooth rental.Edward W.
Every time I try to rent a truck from a different location I always end up having to come here.Glenn V.
Le client n'a pas laissé de commentaire.ANN B.
Too expensiveAndrew H. | Premières impressions
Very well maintainedAnthony H. | Premières impressions
Le client n'a pas laissé de commentaire.SHARON H.
Le client n'a pas laissé de commentaire.Eric W.
Everything was great. The associate was supernice. The van was clean and ran well. It even had a backup camera!!Joanne C.
Le client n'a pas laissé de commentaire.Manuel H.
Le client n'a pas laissé de commentaire.John F.
Le client n'a pas laissé de commentaire.Kimberly D.
Always exceptional service manager. Above and beyond. Their normal small open trailer with ramp was broken though so I had to get the larger one. This is the best U-Haul and I come from Manhattan (joliet).Oscar J.
Le client n'a pas laissé de commentaire.KIMBERLY H.
Le client n'a pas laissé de commentaire.Kevin M.
None, was totally SATISFIED ðŸ¥³thank youRAY M.
Le client n'a pas laissé de commentaire.Courtney P.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Michael W. | Premières impressions
Dana is AMAZING!!! This woman was at my side the whole time I rented the unit from her,but was also a life saver when it came to my relocation to Texas!!! She not only sold me what I needed, but made me feel like I really mattered.. Great person all around!!Ann T. | Expérience générale
I rated the facility clean but the floors were not swept. There was an earn or something similar out side of the door we used and it trash that had been there for sometime and flys were swarming it, which made it pretty gross getting our things out of our unit which was not a main entrance but could use some attention.Angela K. | Expérience générale
The management goes above and beyond! I am more than satisfied! Merci.Peter R. | Expérience générale
Great staffDavid D. | Premières impressions
Very friendly staff. Excellent customer service. Special shout-out to Dana. She really took great care of us. Would highly recommend this business.Jerald P. | Expérience générale
Le client n'a pas laissé de commentaire.Marojorie M. | Premières impressions
Le client n'a pas laissé de commentaire.Amaris L. | Expérience générale
Le client n'a pas laissé de commentaire.Samantha L. | Expérience générale
I want to highly, highly recommend your Bradley sales associate, Sophia. I had to bother her 5 or 6 times for assistance. She was so pleasant and helpful each time. She fully explained the directions and procedures. Sophia made the move-in experience so very easy. As I move more items into my new storage unit, I hope to see Sophia again. She made me very happy.Julie S. | Premières impressions
Le client n'a pas laissé de commentaire.Jeremy M. | Premières impressions
Nice building.Jerald P. | Premières impressions
I am a long time customer of U-Haul services and this new facility is expertly and efficiently maintained. I am pleased that there is such a facility in our area and look forward to continuing.John A. | Premières impressions
The dollies that were provided to wheel belongings from the unit to the truck were a lifesaver!! Also the ability to pull your vehicle/uhaul van into the indoor garage space to load/unload was greatShannon S. | Expérience générale
The staff was Great!sophia w. | Expérience générale
The staff and management are amazing at this location and I will continue to patronize this facility. Thank to Austin, Anthony and SteveSylvester T. | Premières impressions
The attendant was very helpful with a bit of confusion. Much appreciated!Vincent K. | Premières impressions
under Construction. My unit has no lights along the whole row. I don't have any top to prevent stealing. Staff is short(not informative) no tour/got to figure thing out for yourself. Not safe yet.Tiffany F. | Premières impressions
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