Customer Reviews for U-Haul Moving & Storage of Kenosha

1 083 évaluations

4404 52nd St   Kenosha, WI 53144
(Corner of Pershing and 52nd St)

(262) 671-1738

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(262) 671-1738

4404 52nd St
Kenosha, WI 53144
(Corner of Pershing and 52nd St)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie S. 
Évaluation :
5

The employee where very nice and helpful. Would recommend this U-haul to VERY ONE!!!!!

BARBARA M. 
Évaluation :
5

Give them a raise so that they don't leave. GREAT STAFF ON HAND

Terry E. 
Évaluation :
5

No improvement necessary. Good fellas to work with.

KENNY G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VIRGINIA B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda P.  |  Premières impressions 
Évaluation :
5

Great guys at this location. Excellent workers!!

MARK S. 
Évaluation :
5

Thank you for all of your help. I can not explain how much help your boss was to me in my current position. God bless you.

CHRISTINA B.  |  Expérience générale 
Évaluation :
5

When I took the van they never told me that I would receive an email to rate the readiness or cleanliness of the van either, I'm hoping that the facility will not try to charge me for anything extra, that would be a serious problem , other tan that great people

DAVIS D. 
Évaluation :
5

Very easy experience. Will definitely refer other.

MICHAEL O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

hanna e.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Henry E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean G.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cathleen L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc J. 
Évaluation :
5

The Kenosha U-Haul people made up for the mistakes of the "on-line reservation" process. On-line had us setup to pickup our Rental 2 hours from where we were moving from and that location did not have us in their system. They also did not have the Truck we had reserved. The on-line also had us set up with things we did not reserve. The knowledge of the Kenosha U-haul people was able to correct and over ride the carelessness of the on-line system. The only thing that the on-line system did correctly was send us a "Confirmation " to review so we could verify if everything was okay for our rental pickup. I don't really know who trains the personnel that coordinate the On-line process but maybe they need to review the training of the people that are doing it. It could be so much more efficient than it is.

WILLIAM C. 
Évaluation :
2

The cabin of the truck smelled like feet. Also, the center console was not secured, so I had to pull over on the highway to secure it myself, in order to prevent extreme heat from blowing onto my legs. This was all on top of my reservation being moved to a city 40 minutes away from the location I initially made the reservation for. This made a stressful day of moving much more stressful, due to having less time to load the truck. In the future, please don't accept a reservation if there are no trucks available at the site which I am making said reservation. The truck did still get me andy things from A to B, though.

Corey A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AUSTIN H. 
Évaluation :
5

It was late when I dropped off the trailer but the facility was well lit there were people coming and going because it was a storage U-Haul facility overall very nice place from what I could see from outside

Scott B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN A C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES D. 
Évaluation :
4

This particular trailer should not have been sent out. It had two bad tires that I didn't notice until after I had picked it up. Both tires needed to be replaced before my cross-country trip, at much inconvenience and delay.

Thomas S. 
Évaluation :
5

costs to do roundtrip are very high, would prefer to be more cost effective. But a nice friendly place.

Brandon C. 
Évaluation :
5

I was local move... if I had been long distance, I would have been concerned about the transmission on this truck. Lots of RPMs until it would shift.

PAUL A. 
Évaluation :
5

The Kenosha uhaul is fantastic! The workers are very friendly and helpful, and it's quick and easy to rent a truck or van. Thanks so much!

WILLIAM S. 
Évaluation :
5

Associate who handled our transactions was pleasant and knowledgeable. Never rented before so he was great explaining everything to us. The online process, phone confirmation and email was great. Also, really liked the mover suggestions section.

MARGARET F. 
Évaluation :
5

The Manager Ryan, his attitude is arrogant and he does not take care of the customer. I rented a trailer today and had to return it several hours later due to my vehicle problem. I could not get the trailer back to the facility so I asked him if they could come and get the trailer, due to my problem. His response was: get a a tow truck and the expense would be on me. Not a good way to respond to a customer. Take care of the customer Ryan! If you cannot, due to Uhaul policies, I understand but word it more professionaly, espec ially to a regular customer who has spent allot of money with Uhaul. Very disappointing that I was spoken to that way but I expect this from him bec ause of his attitude, demeanor. I contiue to rent from uhaul at this facility because of Justin, Eric and Leo. They treat the customer right. Thank you,

PAUL J. 
Évaluation :
5

Everything went wonderful. There is nothing that I can see that needs improving.

BRIAN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSICA J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
3

I was not happy that I was charged for 2 rental periods. I was told since I was returning after hours, I could return whenever before next morning.

SABRINA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elisa F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jill L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DIANE M. 
Évaluation :
5

Good Job

CHARLES G. 
Évaluation :
4

Finally got notice of location of truck in Cadiz, KY. Both businesses under same name. But pick up not clear as to where. My loaders were scheduled for 8am arrival. Needless to say, we weren't back at house by 8am.

Beth C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL B. 
Évaluation :
5

It was very quick and easy! Everyone was very friendly and helpful. I would definitely recommend Uhaul and especially this location.

DANIEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KAARIN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM P. 
Évaluation :
5

Let clients know that they should sign into the wifi, due to poor reception, to help them get through the online process. I coukdnt load any of my pictures qhen I picked it up, because I couldn't get reception, and didn't know about thw wifi till I dropped off after hours. But the employees in side when I picked up where all amazing amd so helpful

MELISSA R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas W. 
Évaluation :
4

The trailer had a leak and the left taillight was not working. The person who checked in the equipment showed concern and said it would be repaired. Our rate was discounted due to the issues with the trailer..

JAMES F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM D. 
Évaluation :
5

I can't think of anything at all. The two guys that took care of me were fantastic. Pleasant knew everything involved, I was very happy.

THOMAS H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAZZMYNE W. 
Évaluation :
5

I was waited on personally by the owner. He was very friendly and helpful. This is the second time I've rented from this location. It's a professional setup - dedicated to all things moving/storage. I would highly recommend this location to others.

John M. 
Évaluation :
5

Customer service at the U-haul center was excellent and exceeded my expectations

EUGENE T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Benjamin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORI W. 
Évaluation :
5

The app is not user friendly. Never works for me.

THOMAS L. 
Évaluation :
4

This location was great the problem was my original pick up location didn't have my equipment, so I had to drive an hour to get what I needed without any compensation. Very disappointing

THOMAS M. 
Évaluation :
1

I booked my truck on 8/8 for 9am. I was contacted the morning I was to pick it up at 8:49am as I was on my way to get the truck that they didn't have it. At no pony did they offer any solutions until I brought up anything like can you find me another truck or is there another size you can give me. They said they will look and call me back. I got a call back at 10:10am saying well we contacted the other people and they will have the truck here by noon. I asked again if there was an alternative solution and they said we found another truck for you in Crystal Lake - which is an hour away. So I could have two people drive and get the truck which would take over two hours or wait until the truck came back at noon. I told them that was not a good solution and that I couldn't believe that was your solution. I was then told “well the people who didn't drop it off broke their agreement, so we are charging them extra.” GREAT for you guys, so you make more money at my expense. Finally at the end of everything they threw in the extra mileage and extra days for the truck and took a charge off for the rented furniture pads. I've worked retail as a pharmacy manager for over a decade and there were a ton of ways to help get a better solution or at least try to please the customer.

Anthony C. 
Évaluation :
5

It was very quick

YOGESH S. 
Évaluation :
3

Cleaner trucks. More attentive staff. Cheaper prices.

Ryan S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAUL R. 
Évaluation :
5

Great job. Easy to pick up. Very friendly. Great experience.

Skyler B. 
Évaluation :
5

Staff was friendly, efficient and super helpful.

DANIEL W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andres G. 
Évaluation :
4

Quick and easy checkin. Wish I received a confirmation email though for return.

BRANDON R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTO B. 
Évaluation :
5

Equipment had nails in tires that should have been fixed as tires were losing air and we had to air them ourselves at home. Otherwise was in great shape and staff was very pleasant and helpful. Quick friendly service. Will be back.

Matthew W. 
Évaluation :
5

Eric was awesome, took care of my rental very smoothly. So was the assist Manager and all the employees were very helpful and friendly. Will definitely recommend these guys for rental services !

KASHIF M. 
Évaluation :
4

Accommodating

JEANETTA S.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick L. 
Évaluation :
5

They were great. Helped me upgrade to a larger truck. And there was someone outside right when I was returning it, so that part was super easy too!

AMANDA D. 
Évaluation :
5

Staff is and has always been friendly, helpful and knowledgeable. Would highly recommend to anyone looking for storage or moving assistance.

NELSON D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rafael F.  |  Premières impressions 
Évaluation :
5

Always treated well at this location

Jason P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DAVID M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel W. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DANIEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSEPH V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James N. 
Évaluation :
5

Online truck return took a long time to complete. Taking photos of fuel and mileage and then photos can and cargo area took too long. There has to be an easier way.

Raul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Erica G.  |  Expérience générale 
Évaluation :
5

The customer service was awesome as well! The guys were very helpful!

JASMENE A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla P.  |  Expérience générale 
Évaluation :
5

No improvement needed. In store agent was great, truck was great, all good!

KAYLIN E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL B. 
Évaluation :
5

The only problem we had was the door in the back of the trailer would stick and it was very difficult to pull down.

DENISE H.  |  Expérience générale 
Évaluation :
5

don"t know

RICHARD M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA G.  |  Expérience générale 
Évaluation :
5

Always a great experience at this location. The staff is friendly and efficient.

DONNA J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ARNOLD N. 
Évaluation :
3

I asked for my rental to have additional add on accessories and none of them were there. Was not told they were unavailable, just gave us the truck and said they were in the back but once we opened the truck, they weren't there. When returning the truck and asked for the extra costs to be removed, it took 20 minutes because the worker opened the truck and checked paper work and thought we kept them ourselves.. the truck it self was very clean and helped me get everything moved and unpacked but service is just not great at this location, wouldn't recommend and probably won't be back unfortunately.

SHELLEY K. 
Évaluation :
4

On line system needs some work. It told me I could rent the size truck I needed (10 foot) and the day before U-Haul called and said the size I needed was not available and system should not have let me place order for a 10 foot truck. I had to rent 9 foot cargo van which required us to load and unload items several times for an overnight move. Employees were all good to work with and van was in decent shape.

RICHARD R. 
Évaluation :
3

I made an online reservation for a storage unit starting on Sunday August 22nd. I stopped in the store on Saturday the 21st and was told that my unit was almost given to another customer that day but she couldn't decide if she wanted it and that my online reservation wasn't a guarantee for a unit. I was very confused since I had a reservation confirmation and had given my credit card information while making that reservation. If my unit had been given away I would have been a very unhappy customer. Then I had a 26ft truck reserved and was called that morning and told they only had a 10 ft truck for me because the person who had the 26 ft truck had not brought it back and they could not get in contact with them. What good is a reservation when it is not honored. I realize they don't have control over the truck not being brought back but this put so much more stress on an already stressful situation. I feel if you can't honor the reservation if what they offer you is not what you reserved, you should not have to pay full price for what they are giving you to use. I am very disappointed with my whole dealings with uhaul.

DANICA S. 
Évaluation :
3

the original truck had a plastic part damaged hanging off the front. wasn't really swept in the back. the second truck had air pressure in the tire gauge problems but we took it. it wasn't really swept out in the back either. The customer service was great though. No problems there and they offered to switch it out when they saw the piece hanging too. I'd recommend because of the location and the huge parking lot they have. well lit.

MARY P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HOWARD H. 
Évaluation :
5

Great service and truck rented was in great shape making transport of furniture a breeze.

ANTHONY G. 
Évaluation :
5

Have more equipment available at this location the demand higher it's in a good spot easily inter and exist I myself like renting from there thanks

ALFREDO R. 
Évaluation :
5

Leo was the best

CRAIG C. 
Évaluation :
3

No comments

VIRGINIA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca B. 
Évaluation :
5

Very helpful and honest about servers was very pleased with the young man who help me

olga r.  |  Premières impressions 
Évaluation :
5

A little more pricey than expected otherwise all good

leonard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEREK A. 
Évaluation :
4

They rented a truck and the trailer was locked had to hope they were open to get in the back

YOLANDA B. 
Évaluation :
5

Always 100 % customer service, they explain the whole process of renting and storage. Very friendly and make you welcome. Keep it up.

DIANNE P. 
Évaluation :
4

I was disappointed on arrival to find that the 5x10 unit I reserved was not available and I had to settle for a 5x8 at a 30 $higher price. That makes your "reservation" system a joke. The agent would not budge from his position. This was a breach of contract.

jim k.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ESMERALDA A.  |  Premières impressions 
Évaluation :
5

Great team members you have.

Derek G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

rahul s.  |  Expérience générale 
Évaluation :
5

Friendly staff, very clean location , excellent service and location.

celia t.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tersalyn E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeff m.  |  Premières impressions 
Évaluation :
5

Ryan is a very great guy and i would definitely recommend this to my family and friends

JOSETTLEEN M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHY G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacqueline M.  |  Expérience générale 
Évaluation :
5

Staff is helpful

Muhammad Y.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW W.  |  Expérience générale 
Évaluation :
5

Great temperature controlled storage. Priced reasonably. Met our needs

Michael C.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TACQUEENA M.  |  Expérience générale 
Évaluation :
5

I wanted a smaller unit but couldn't get it. It was all good

Odessa L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODY W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MYRON N.  |  Premières impressions 
Évaluation :
4

Very satisfied

DIANE M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PIERRE T.  |  Expérience générale 
Évaluation :
5

I am very please with the service and how easy the unit was to move my items in and out first time I ever use the storage unit

Carol G.  |  Expérience générale 
Évaluation :
5

Great GM at this location! Worked with me to accomplish all of my needs! Excellent…

Stanley W.  |  Expérience générale 
Évaluation :
5

My salesman was most helpful! Jason( ?) mot sure of his name but extremely knowledgeable! Pleasant experience!

Janet H.  |  Premières impressions 
Évaluation :
5

Every time I visit the facility I simply feel a sense of concern and friendliness. The staff go above and beyond meeting my concerns and, I've witnessed the staff doing the same for other customers. Mr. Ryan is a DYNAMIC leader and, he's certainly well rehearsed within the role he portrays. Herbert B.

herbert b.  |  Premières impressions 
Évaluation :
5

we would gladly use this facility again for future storage needs!

SHARON L.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leah M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane R.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jessica m.  |  Expérience générale 
Évaluation :
5

Manager Ryan at the konsha office in Wisconsin is awesome as well as the rest of his staff always friendly and helpful

Verna M.  |  Premières impressions 
Évaluation :
5

Very happy, let time speak for itself.

ANTONIO G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA P.  |  Expérience générale 
Évaluation :
5

I am a retired medical sales person. The experience was flawless, safe and very comfortable! The price is very reasonable as well!! The staff is available if needed and very helpful. The location is ideal!!

JACK M.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JODY W.  |  Expérience générale 
Évaluation :
5

The customer service is always above and beyond, the whole facility is kept up

Saul A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICIA G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Willie J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christina V.  |  Premières impressions 
Évaluation :
5

The staff at the customer service desk lose her job very well they were courteous friendly and very polite it’s an outer to walk into a place and that you are greeted what’s a friendly person who is willing to help you

Carol G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert B.  |  Online Move In 
Évaluation :
5

I rented a truck and a storage unit, I was attend by the manager Ryan, great greeting, smile, he inform me complete about the all processs, very informative and welcoming and staff also give a lot of help. Unit clean and fit everything nicely, I highly recommend it.

Dianne P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BERNARDO F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA J.  |  Premières impressions 
Évaluation :
1

We got a storage unit and went to put our stuff inside storage and our lock was gone and we couldn't access the storage.

KELLY D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tatyana W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRITTANY P.  |  Premières impressions 
Évaluation :
3

The hours allowed to access storage are As are limited

Roger G.  |  Premières impressions 
Évaluation :
5

The two gentlemen working in the office were very nice and helpful. Both of them were great at answering any questions I had. The truck I used was clean and the storage I'm renting out was also clean. The storage unit even came with its own set of lock and keys, which I was not expecting. You can pull your car or truck into the storage area, which makes it easier to unload. There are dollies ready for use as well. All in all, it was a fast, clean, and friendly experience!

Alexis A.  |  Premières impressions 
Évaluation :
5

Excellent all around. I will definitely recommend this place and I will be back if I ever need storage again.

Stacy H.  |  Expérience générale 
Évaluation :
5

I have been renting from Uhaul for many year's and have alway's been more than satisfied. Now with the storage rental's on top of truck rental's I find Uhaul even more convenient.

Natalie P.  |  Expérience générale 
Évaluation :
5

Staff was pleasant and very helpful. Thanks Justin!!!

FORREST W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

todd s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin Q.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

eric f.  |  Premières impressions 
Évaluation :
1

Not very comforting giving your billing information over phone and finding out noone knows where my reserved units are day of move and confirmation number they can't locate in system. Ron was helpful in getting me in 2 units, but then getting emails about payment coming out for mystery units noone can find to then getting a call stating that I never checked into my 3rd unit....I never had a 3rd Unit. The confusion they all had, time spent by me calling and trying to rectify, and rushing to empty before they possibly billed me for 4-5 units was stressful. Staff needs to be trained better and the access and communication between different Uhaul facilities in area needs to be reviewed. Ron was helpful however and when I would deal with him I felt like he was knowledgeable and I could take his word, everyone else would come in after and confuse situation.

DONNA J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C.  |  Premières impressions 
Évaluation :
5

Unlike a competitor that I had planned on going to until they made the process so challenging, my interaction with the staff at U-Haul was seamless, easy, and stress free. Additionally, I wasn't dinged for all kinds of extra charges, i.e., lock, admin fee, etc. I am incredibly impressed with the customer service and actually am glad that the competitor made it so difficult for me that I wound up canceling my reservation with them so that I could rent storage from U-Haul. The unit is clean, well lit, and has plenty of security thereby allowing me to feel safe storing my personal contents on-site..

judy f.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wanda P.  |  Premières impressions 
Évaluation :
5

I forgot the guys name that rang me up and showed me around, but he was very friendly and help.

Ruben F.  |  Premières impressions 
Évaluation :
5

Originally had a 5x5x10 unit and had to expand to a 10x10x10 unit. Moving carts were readily available and didn't have any issues with the move. I completed the task in about 30 minutes. Units are brand new and very clean.

Randy J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott S.  |  Premières impressions 
Évaluation :
5

Great experience. I like their facility. Recommend to anyone needing storage space.

Justin F.  |  Expérience générale 
Évaluation :
3

Would be all 5 stars but for one issue.. The rental unit was priced 5 $less a month because it has as the ad stated a "support pole" in the unit. I pictured this being a 4" or 6" round pole.. Not so, the pole is a rectangular building support pillar.. Maybe measures 3'x18". It takes up a lot of the unit space and makes things difficult. I wish the ad would of been clear on the size of the support pillar.. Or discounted more than 5 $a month.

James B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seonn R.  |  Expérience générale 
Évaluation :
4

The property was really nice really clean the man who rented me the storage space was very professional explain things clearly and quick I will absolutely strongly recommend this location to everybody I know

Linda M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephanie g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vanessa W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jamie k.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

rachael b.  |  Premières impressions 
Évaluation :
5

Really good staff

Kevin T.  |  Premières impressions 
Évaluation :
5

I never used a storage before, but being a senior I needed to declutter my basement in order to rearrange and redecorate the area. I like being able to park indoors because of bad weather now. Having the use of carts to transport from vehicle to unit is so easy and quick. I like the 5x10 with the 10 foot door to be able to see and get at something I need easier. I liked it so much I rented another to work on my garage also.

helen m.  |  Premières impressions 
Évaluation :
5

It was not hard to find this storage facility and was very clean. Yes I will recommend this place to anyone how need a place for storage

Billy J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

susan s.  |  Premières impressions 
Évaluation :
5

Ryan was friendly and helpful. Only question I had was in there supposed to be a rodent box inside the unit?

Teresa W.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barbara N.  |  Premières impressions 
Évaluation :
5

Very helpful..me all my moving and storage need

tom d.  |  Premières impressions 
Évaluation :
5

Ryan had excellent customer service. The staff was very friendly and made my moving process a breeze. Will definitely recommend this location to friends and family.

Conner B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna S.  |  Premières impressions 
Évaluation :
5

We're thrilled to have such a first-class facility available to us. Very impressed with the whole operation. Ryan Lemke was exceptionally nice.

Jim N.  |  Premières impressions 
Évaluation :
5

Justin at the Uhaul on 52nd st in Kenosha was a tremendous help & made it stress free.

lisa c.  |  Premières impressions 
Évaluation :
4

I love that you guys have climent control. It made the move much easier and comfortable.

Victoria E.  |  Premières impressions 
Évaluation :
5

Everyone was so friendly and a big help to me. I will be sending everyone know there for their storage needs. Keep up the awesome job.

pattice t.  |  Premières impressions 
Évaluation :
5

The employee that helped us get our storage unit and return our truck was extremely professional and helpful! I will definitely do my business wth them for any future moves.

Dawn G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bertile c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justine P.  |  Premières impressions 
Évaluation :
5

Extremely helpful, knowledgeable, and friendly.

Jeffrey H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harry K.  |  Premières impressions 
Évaluation :
5

Great experience. The staff is very friendly and helpful. It's my first storage unit and they walked me through the whole process. I love the security access they have set up

andrew o.  |  Premières impressions 
Évaluation :
4

The only thing I would suggest is to place better signs stating where room numbers are. When I moved in, I could not open the map and it took a bit to figure out the numbering system. Overall, very nice place!

Tina N.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael P.  |  Online Move In 
Évaluation :
5

Having indoor climate control storage in Kenosha, WI was q genius idea!

lynn s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tynisha W.  |  Premières impressions 
Évaluation :
5

Great customer service and their prices don't change.

yolanda w.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

    Nous expédions à l'autre bout de la ville et à l'autre bout du monde!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

  • Icône d'attache de remorque
    Attaches de remorque

    U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.

  • Icône de propane
    Propane

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Retour
Haut de la page