Évaluations des clients U-Haul Moving & Storage of Lake St Louis

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Lake St Louis

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Richard C. le

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Le client n'a pas laissé de commentaire.

Cheryl M. le

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Le client n'a pas laissé de commentaire.

Victor D. le

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Your sales system should retain a record of purchases to make the return of unused moving supplies easier.

Jeffrey K. le

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Le client n'a pas laissé de commentaire.

Jeremy P. le

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Very nice facility and very secure.

Todd W. le

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Le client n'a pas laissé de commentaire.

Wanna Y. le

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The only thing that I had problems with was the strip that were holding the tires are kept coming out and also the one of the lights are on all the time

Pavan A. le

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I have been wrongly charge to my Credit card. I am spending time almost 4 hours for disputing and no one even caring.

Ronald V P. le

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Everything was perfect it went off without a hitch! I take that back I had it hitched up to my car. The lady at the receiving end where I dropped it off was excellent.

Marc L. le

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Easy and efficient checkout out and check in.

David B. le

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Le client n'a pas laissé de commentaire.

Bobby H. le

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Staff friendly, helpful, and professional. They made our task so much easier. Would go out of my way to go back to this particular location. Good job U-Haul. Most of the time people need to use you, it’s a stressful event. Nice that you can make the task a little easier. ??

James E. le

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Le client n'a pas laissé de commentaire.

Carl E. le

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Le client n'a pas laissé de commentaire.

gerald L. le

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Le client n'a pas laissé de commentaire.

Timothy N. le

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Le client n'a pas laissé de commentaire.

Diana E. le

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Le client n'a pas laissé de commentaire.

Calvin W. le

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My order was input incorrectly on Uhaul's end, and my boxes arrived a day later than they were supposed to. My 4 month old twins had to sleep between pillows because their cribs were in the boxes. My wife and I had to sleep on the floor. 2462166 is my reference #. I'm currently awaiting a refund.

terrance S. le

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Le client n'a pas laissé de commentaire.

Richard G. le

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I would recommend this location to a friend if they had given me a better truck. The truck had a slipping transmission, it had a tire out of balance and shook like crazy over 50mph, pulled to left, and box leaked rain water all over my stuff in the attic space. When I told the girl at the counter my experience, she shrugged her shoulders and said she would have maintenance look at it. Not the best way to handle in my eyes. I use Uhaul vehicles all the time.

kathleen H. le

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We were well accommodated! The truck was clean, ran efficiently and wasn't terrible on gas. The only thing that was uncomfortable was the suspension; it provided for a bumpy ride.

Tara L. le

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Le client n'a pas laissé de commentaire.

Tobias S. le

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Le client n'a pas laissé de commentaire.

Michael E. le

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None come to mind

Thomas S. le

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Robin is always very helpful.

Andrew S. le

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Le client n'a pas laissé de commentaire.

Shannon S. le

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Le client n'a pas laissé de commentaire.

Jeanine R. le

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Le client n'a pas laissé de commentaire.

Michael I. le

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I can’t see room for improvement. Heidi in New Orleans and Frank in St Louis both on pickup and delivery were great. Attentive to detail, careful and timely. I had used other pods before.....never again. Mike

david S. le

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Le client n'a pas laissé de commentaire.

Mary D. le

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fabulous service both checking out and checking in truck as well as renting storage unit.

Michael P. le

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The 26 ft truck we rented is not worthy to be on the roads! Drove horrible!! Will not go this route again

Mark M. le

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Lower your prices

Chad M. le

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Le client n'a pas laissé de commentaire.

JOHN R. le

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Some of the latches on the boxes were difficult to use. We only used about a quarter of the provided furniture pads, but we dont have a lot of nice things. We ended up filling the back of an SUV with extra furniture pads.

Robert K. le

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Le client n'a pas laissé de commentaire.

Charles W. le

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Staff was great, particularly young man last name of Bray. The were understaffed for as busy as they were on a Sunday, which I would think would be a prime activity day.

Christopher J. le

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Great facility along with manager

Howard O. le

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Friendly, helpfull people who are very interested in answering your questions

peter c. le

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Very good service and equipment

STEVEN W. le

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This location was great. Helpful and friendly staff! I will recommend this U-Haul to everyone I know, thank you! 😀

Ben B. le

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Had a wonderful experience. Staff and facility were great. Will definitely return if I need storage again.

Mike r. le

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Courteous and fast service

Heather M. le

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I was very disappointed that Uhaul does not prorate their storage fees. I paid an extra month for one extra day. Otherwise the facility seemed very nice.

Kimberly V. le

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Edward was great! He was very helpful and thorough. Spoke with Robin earlier in the week and she was also extremely helpful. So far a great experience.

peter c. le

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Pleasant knowledgeable help was provided. Genuinely interested in our needs.

Tracy M. le

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N/A

Travis B. le

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Friendly and knowledgeable customer service personnel.

Steve B. le

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Safe secure and easy access.

Malik T. le

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Thus was the first time I ever used uhaul personally and the workers at the lake St. Louis location were amazing they helped me with everything that I needed I couldn't ask for a better team to help.

Eric P. le

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A very good staff and a very good manager.

STEVEN W. le

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New and wonderfully clean facility. Very helpful and friendly staff. Love it!

Steve M. le

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Staff did a great job.

marilyn A. le

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I was very happy with everything at this facility. The manager there was personable. She answered every question and she made the experience easy.

Heather M. le

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Clerk Callie friendly and helpful

Kate T. le

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I received exceptional service from start to finish

Marty R. le

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Robyn and her staff offered superb service. Highly recommended.

Howard O. le

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The crew took great care of all my things. An excellent experience!

David M. le

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Truly a pleasant experience. Professional and friendly.

Stacy R. le

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Robin is rude.

JAMES F. le

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Very impressive with the overall service

Greg G. le

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It was an quick and easy transaction.Greg Gramlich

David Y. le

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We've used U-Haul storage facilities before and also have used local storage facility but always come back to U-Haul for the service and convenience even if it costs a little more.

Jared G. le

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I completed everything online and it was super easy. I showed up and the worker was able to get me to the unit quickly. Opened unit and explained everything clearly so was moving stuff in a few min.

deedee l. le

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The facility was clean, well lighted, easy access for loading and unloading, all staff very friendly, helpful, and personable , going above and beyond many times. I would definitely recommend them!

Don R. le

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All the staff were great. Great place to store and rent equipment. Glad they built in the area.

rick a. le

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Very clean and modern facility with a lot of extra services and conveniences ! The representative was also very nice , courteous and helpful.

Kelly C. le

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Very friendly staff and management. They were very patient with my indecisiveness and accommodating. Very clean too!!!

Damon B. le

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Everything went smoothly and the staff were friendly and very helpful.

Joshua P. le

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Very clean! Employees were very nice

Morrison H. le

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Very friendly, informative, walked me to storage entrance, showed me how to gain access, walked me to the unit, super clean! If you were in a movie and wanted a secret office, this is it! C Peterson

Tobias S. le

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Sara was very helpful

william S. le

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The people from the Lake St. Louis site were the best. They were prompt, friendly,and knew what they were doing. Excellent service.

Julie F. le

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Quick qnd easy proc3

krista j. le

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Excellent customer service! I would highly recommend this location for truck rental and storage options.

carol L. le

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Thank you for everything!

Norman S L. le

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u-box delivered on time. pick-ed up on time. all staff were highly responsive. I was never at the facility so questions related to maintenance, cleanliness, security, and lighting are moot

Teresa S. le

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Very clean and safe facility.

Eric P. le

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All of the people at the Lake of St. Louis U-haul office were very helpful and very polite.

THOMAS W. le

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Well knowledgeable and professional staff.

deedee l. le

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Robyn was very professional and personable, I was given a tour explaining the process. The storage facility was very clean and has all the accommodations needed for load in and out.

Vince S. le

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Very good customer experience. No complaints.

Robert L. le

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Wonderful service & convenience.

KARON D. le

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Had no problems

judy k. le

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I was under the impression I would be given the 1 month free promotion only to be told after I committed to the storage contract that it only applied to one way rental servives.

tracy k. le

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We can't say enough about the customer service that we received! Chantel was so wonderful to work with! We will definitely use your service again in the future :)

tracy k. le

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CHANTEL & SARA WENT ABOVE AND BEYOND! We felt extremely comfortable and happy with them!!

tracy k. le

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Chantel and Sara were above amazing!!! Excellent communication and excellent customer service!!!! It was worth every penny!

Betty F. le

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Staff and facility were top notchef

denise m. le

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I will be bragging on you for sure!!!

John O. le

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U-box check out was a nightmare. 20 minutes for employee to navigate the computer system and had to call someone. Address is confusing. Angry my box was moved here without notification from St. Charle

carol k. le

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The service was excellent. Jack Hollie was very helpful and efficient.

Tom Y. le

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Drop off and pick up of the u-boxes were top notch! Thank you!

John L. le

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Great experience I would highly recommend that facility

Cari C. le

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Clean and great location