Customer Reviews for U-Haul Moving & Storage of Lake St Louis
Pour nous contacter
Lake Saint Louis, MO 63368
(Across the street from Firestone)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
It was a very positive experience, great customer servicebruce M.
Le client n'a pas laissé de commentaire.Michael N.
The staff were rude at the registers and didn't put more miles on agreement like I asked. So, I went over 71 miles because they would not pay attention to what I asked. They were rude had an attitude and not helpful at all!Tiffany L.
Customer service was excellent. Employees were very helpful and friendly. No improvements needed. Will definitely use and recommend them again.Rick M.
Le client n'a pas laissé de commentaire.Wendell C.
Le client n'a pas laissé de commentaire.RENITA W.
Everything was perfect!!! Easy to rent and drop off.. Thank you for your friendly serviceStacy F.
My experience was quick and easy. I also returned the truck after closing hours, and the step by step instructions made it easy as well.Kimberly K.
Le client n'a pas laissé de commentaire.Tom H.
When turn in truck outside.attendant took keys and didn't turn it in right away.ian W.
Also great experience!!!Dawn C.
your mobile return process needs some attention. i had plenty of cell service but had to stop and restart several times before getting through the process. i noticed you charge $20 for the site to verify when a customer returns their truck. i'm guessing this is an intentional charge to get people to say screw it i'll just call in the morning and pay the $20. at least that's what it seems like. crappy mobile return will get you an additional $20john S.
Le client n'a pas laissé de commentaire.Jacqueline B.
Le client n'a pas laissé de commentaire.Andrew E.
The guy who helped me was great. Helpful personable and friendly.John P.
Staff was pleasant to work with.Sheila B.
Le client n'a pas laissé de commentaire.GEORGE E.
Le client n'a pas laissé de commentaire.DWIGHT M.
The share 24/7 or online reservation process was easy, pick up was not. Different truck was assigned, still had to wait to get keys which was supposed to be avoided with the online system, bad pickup experience. Drop off was smooth.Tom K.
Le client n'a pas laissé de commentaire.Tim P.
Use this location's small trailers about once a month lately. Friendly staff with good equipment. ThanksMike P.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.Eugene B.
Le client n'a pas laissé de commentaire.John B.
the service was excellent, the truck was clean, and ready for me. the problem we had was with the air conditioner, it would go off for 20 min. or more , then it would come back on by itself, it was a very hot and uncomfortable ride,robert B.
website pretty cumbersome to use. In store experience, however, was wonderful.John H.
The staff at 1200 S Outer Rd are very helpful and go out of their way to ensure a positive experience. This is the best U-Haul location I've ever visited.Christopher T.
Original associate who helped me was nice. She was having some computer issues and the GM was very attentive and offered assistance. Then I got the wrong truck without a ramp and the gentlemen who pulled it up took the keys back inside and said I wanted a ramp. GM took over and made it right. Smooth process and great customer service!Tim N.
Le client n'a pas laissé de commentaire.Joshua H.
Robyn and Andrew are wonderful to work with and always willing to help. Excellent service à la clientèle.Chris G.
Personnel amical.Michael V.
Le client n'a pas laissé de commentaire.GLENN E.
I had a very good experience at your store. The people I interacted with were cheerful, knowledgeable, and patient. Customer service like this is increasingly rare.Andy B.
The U-Haul app sent me to a different place than I had picked! My puck was 2 miles from from home! But I was sent 5 miles from my home, which cost me an EXTRA $10 in MILEAGE CHARGES! Also, the map that I was given at 1st place(where the app sent me, that I thought I was getting my rental from) was so blurred I got lost! It took almost an hour to finally get my rental. I asked for the extra $10 mileage charge to be taken off and was told, 'no way, can't change the milage charge on one day rentals'. To the good, all 3 ladies that I dealt with were very nice.Deborah C.
No improvement necessary.Jerald M.
Always a great and easy process. I am a repeat customer and will drive a bit further for this experience versus gambling on a closer location.Robert C.
Le client n'a pas laissé de commentaire.Daniel R.
Le client n'a pas laissé de commentaire.Brittney F.
Le client n'a pas laissé de commentaire.edwin A.
Le client n'a pas laissé de commentaire.MARK R.
Check in process was not great after hours with the uhaul app. Took me 20 min to get the location services requirement to work and that delayed my check in time. Very frustrating and almost made my check in late. Other wise great location with friendly and helpful staff. Very nice equipment.Kevin B.
Le client n'a pas laissé de commentaire.Mike P.
Le client n'a pas laissé de commentaire.Nicholas G.
Everything was top notch. Great all the way around. Merci encore.Richard W.
Le client n'a pas laissé de commentaire.Keith O.
Le client n'a pas laissé de commentaire.Ryan L.
Everyone was super friendly and helpful it was one of the best movie experiences I've had thanks to the local U-Haul teamTom B.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Nathan W.
Le client n'a pas laissé de commentaire.NICHOLAS B.
Everything was excellentGary M.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Travis T.
Awesome staff!Cathy M.
You guys were awesome. Everything went so smoothly! On time and the communication with updates was extremely helpful!Susan H.
Le client n'a pas laissé de commentaire.Julie W.
Le client n'a pas laissé de commentaire.Julie W.
This location always has the nicest lady working at it! She has short brown hair, medium build, about 5â€5' in height. I always forget to get her name but she is so friendly while being fast and efficient at her job. It's my preferred Uhaul pick up and drop off location.Sharee S.
Le client n'a pas laissé de commentaire.Kerry D.
Le client n'a pas laissé de commentaire.Cody S.
Convenient location, second time I've used this business for a trailer rental and will use them again if needed.Melody C.
Le client n'a pas laissé de commentaire.SEAN L.
Front passenger seat was dirty.Roger B.
Drop off location is very easy to get into even with the 26 ft truck. Each time we have dropped off a rental at this location we have always been greeted by an employee who promptly gets us checked out and a receipt within a few minutes.Beau B.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.todd W.
Fast friendly service on pick up and drop off. I'll be back for sure!!!James D.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Tracy L.
Le client n'a pas laissé de commentaire.Robert Z.
I did fill out all information related to the rental, but still had to answer the same questions when picking up.JOHN B.
I appreciate the courtesy and understanding with shifting changes of different persons individual life experiences to make it right for each individual! Thank you , Lisa rodiezLisa R. | Expérience générale
This is a great location. The staff is very friendly and helpful. The facility is very clean and well maintained. They offer many storage options and several load/unload spots. I highly recommend!Christopher T. | Premières impressions
The staff was super friendly and very helpful. They helped me get moved in expeditiously and answered all of my questions. I highly recommend.Christopher T.
Le client n'a pas laissé de commentaire.George E.
Le client n'a pas laissé de commentaire.Jim C.
Le client n'a pas laissé de commentaire.Brendan B. | Expérience générale
Staff are extremely helpful and friendly. Facility is super clean and alarm system/security is top notch. Would highly recommend the facility!Joe C. | Premières impressions
Great customer service from my phone contact for reservations thru pick up and return at the store. Would highly recommend this location.Kim O.
Le client n'a pas laissé de commentaire.Terrence O.
The lady that runs toe place (Rhonda?) is a pure joy to work with!Kent Y.
Le client n'a pas laissé de commentaire.Gregory P.
Keep up the good work!Richard H.
Le client n'a pas laissé de commentaire.Gary P.
Staff was very helpful and process was quick and easy.Michael M.
Le client n'a pas laissé de commentaire.Kathy S. | Expérience générale
Staff was very helpful making sure I was treated very fairly great customer serviceJerome F.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Steven C.
when a problem with equipment is identified and demonstrated don't deflect the problem to their vehicle when it is impossible for the problem to anything but Uhaul'sWilliam S.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.Don K.
Rude employees like every other uhaul. What's worse the DMV or ANY uhaul place? Every uhual place is terrible and your customer (lack of service) people are even worse. You own the market like Kleenex owns tissues but your company is absolutely terrible.Edwin P.
I went to this location 2 months ago and had the worst experience ever. Rented a truck from Budget. Guy at register was rude and could care less about taking care of me as a customer. Needed a trailer this week and reserved I online. There were 4 workers there on Thursday 3/24 and they were the most helpful, considerate, and pleasant people to work with...I hope the replaced the others !!!DARRELL R.
I had a complicated moveâ€¦for me anywayâ€¦and the people at the Lake St Louis UHAUL location helped make it smoother. I appreciated all they did.Bonnie L.
Le client n'a pas laissé de commentaire.Brian D.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.vincent M.
Le client n'a pas laissé de commentaire.Joshua H.
Le client n'a pas laissé de commentaire.JOSEPH F.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Al H.
Le client n'a pas laissé de commentaire.Shawn S.
Always have great experiences. Best place to rent fromRobert R.
Robin was so helpful and made a stressful move not stressful for this portion .Susan M. | Premières impressions
Le client n'a pas laissé de commentaire.Edith M. | Expérience générale
Staff & management were exceedingly helpful and i will recommend this facility!Jenny H. | Expérience générale
Everything was excellent and the staff was very professional and helpful.Richard H. | Expérience générale
Le client n'a pas laissé de commentaire.Craig N. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy H. | Premières impressions
Le client n'a pas laissé de commentaire.Benny M. | Expérience générale
Le client n'a pas laissé de commentaire.JEANNE S. | Expérience générale
Le client n'a pas laissé de commentaire.jeremy k. | Expérience générale
This facility was clean and had all the boxes and packing stuff we needed to get moved. The staff was so helpful in directing us with what boxes would be better and were so friendly. It was always a pleasure to go in and ask a question. Would definitely recommend this facility. Thanks for all your help.Bob A. | Expérience générale
Le client n'a pas laissé de commentaire.Andrew G. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin S. | Expérience générale
Le client n'a pas laissé de commentaire.Mark B. | Expérience générale
All the people I dealt with were courteous and friendly. Great experience.Steve W. | Expérience générale
We had three storage units at the O'Fallon location for three years, while we were overseas. We never had a problem with the facility. Even after three years all of our goods were clean and dust free, and in good working condition. We have several paintings that still look like new, have no cracked paint, warping, yellowing of paper, or mold growth. Upon inspection of boxes, there are no signs of insects, or mildew. Thank you U-Haul, Lake St. Louisrichard m. | Expérience générale
Le client n'a pas laissé de commentaire.Kristin Z. | Expérience générale
The staff was all ways friendly and helpful and the GM was always willing to help me with any problems I had I appreciate everything they have done for me.Malik T. | Expérience générale
Le client n'a pas laissé de commentaire.Tracy K. | Premières impressions
There was an adjustment period for some of the people who had storage units and they forgot to check into the alarm system but that smoothed out pretty quickly. I appreciate the location as well as the way the units are cared for.Philip S. | Expérience générale
Le client n'a pas laissé de commentaire.brittany M. | Premières impressions
I never had a problem and if I ever need storage again, U-Haul will be my first choice.Pamela M. | Expérience générale
Very nice start up experience.Paul S. | Premières impressions
Robyn's management of this U-Haul location from Trucks to Storage is why I consistently rate U-Haul 5 Star Excellent. She & her Staff really do provide an excellent experience which is so difficult to consistently achieve in a retail environment of any kind. When I walk into Robyn's U-Haul location, I always look forward to how I know I'll be treated as a customer.JOSEPH T. | Premières impressions
Was locked out of my unit mid move, on Thanksgiving. Staff assured us we would have acccess until 10pm, we were locked out at 3. Luckily an area managers phone number was on display and she remotely let us in. Also, the pricing is ridiculous.Erik S. | Expérience générale
I have had my contents in storage for 19 plus months and it has from day one been a good experience. Robyn is a very good manager and her team is always there to support you!STEVEN H. | Expérience générale
My overall experience was amazing. Everyone at this location was friendly and helpful.Suzanne A. | Expérience générale
Assistant manager was rude, very unfriendly. Needs social skills.Theresa G. | Expérience générale
Robyn was so extremely helpfulSarah W. | Expérience générale
Le client n'a pas laissé de commentaire.Kathy S. | Premières impressions
Thanks so much! In the midst of a lot of stress and unpredictable challenges, your helpful and flexible staff was a godsend. I don't live in the area anymore and I'm disabled (not dying anytime soon, but I can't travel long distances by myself and my endurance is limited). On extremely short notice I had to find a way to retrieve things from my deceased parents' home and a place to store them, or forfeit them for good. I'm blessed that friends in the area could help, and that they went to your facility for the space. In the 2,5 years since the rental was established, I and a rotating cast of friends have been in and out. I also had to switch out the billing to go from my friend's card, to mine. When that card expired and I missed a payment, your staff was patient. When the flooding occurred, I was notified promptly. On that note, while nothing of mine was damaged, I WOULD have been upset if it had. Of course you anticipated customers that were affected would be justifiably upset, but your response was unlike almost any other business I have to deal with-you owned it. As far as I could tell, there was no delay notifying customers while you consulted with attorneys to craft a script of word salad full of excuses and devoid of responsibility. Staff simply emailed and called, knowing they were going to get an earful from some people. That kind of moral fortitude is rare these days, and it absolutely makes a difference, especially in the lives of people like me. With far fewer functional hours a day to take care of responsibilities, health, and needs, it an be difficult to carve out any time to relax and enjoy life, even when everything goes as planned. When unexpected events come, a friendly voice, kindness, honesty, and helpful attitude makes a HUGE difference. I'm highly confident that you've taken steps to avoid future floods, and would recommend your facility to friends. If there is a way for me to send my compliments to "higher ups," please send me the contact information.Lisa S. | Expérience générale
I am very happy with this facility.Philip S. | Expérience générale
Very clean and well lit. Easy access and plenty of carts available. No hidden fees. Highly recommend this location!Mary L. | Expérience générale
Great sales repsdennis s. | Premières impressions
Le client n'a pas laissé de commentaire.Corey S. | Premières impressions
Le client n'a pas laissé de commentaire.cimone H. | Expérience générale
Le client n'a pas laissé de commentaire.diane c. | Expérience générale
Le client n'a pas laissé de commentaire.Robyn D. | Expérience générale
Le client n'a pas laissé de commentaire.JESSICA M. | Expérience générale
Le client n'a pas laissé de commentaire.Beth N. | Expérience générale
Taylor was very sweet and helpful! Everyone made the experience convenient for us.Keshia G. | Premières impressions
Le client n'a pas laissé de commentaire.ROBERT I. | Online Move In
1st time using a storage area, In the customer service was great!Clifford A. | Premières impressions
Andrew was so nice and helpful.Sarah W. | Premières impressions
The team made my day. Was in the middle of a horrible situation and they went out of their way to make me laugh and explain everything. Gave me GM phone # just in case of issues. They were awesome! Would give 10 stars if I could.Alanna Z. | Premières impressions
Excellent and friendly customer service as well as a convenient location.Joshua F. | Premières impressions
Le client n'a pas laissé de commentaire.Jay P. | Premières impressions
Le client n'a pas laissé de commentaire.mike w. | Expérience générale
Le client n'a pas laissé de commentaire.PHILIP S. | Premières impressions
Le client n'a pas laissé de commentaire.Peg O. | Expérience générale
Le client n'a pas laissé de commentaire.shari B. | Expérience générale
Le client n'a pas laissé de commentaire.Bret S. | Expérience générale
Le client n'a pas laissé de commentaire.mike w. | Premières impressions
Le client n'a pas laissé de commentaire.LISA M. | Expérience générale
Le client n'a pas laissé de commentaire.tera t. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley R. | Expérience générale
Robyn Durrette, the manager, was extremely professional, friendly and so accommodating. I would recommend her to everyone. She's a keeper!!!!mary c. | Expérience générale
Had reserved a 10ft by 15 ft which upon my arrival did not have because they overbooked. I took a 10 by 10 instead. The also offered a 5/5 also. Not a good procedure of overbookingDonald P. | Premières impressions
Le client n'a pas laissé de commentaire.Bryan W. | Premières impressions
The ladies were all super warm, helpful and just wonderful to work with. They were very professional courteous and great at explaining procedures.Mary Ann L. | Premières impressions
5 U-Boxes, 1 truck, 1 auto-trailer, 1 cargo trailer, and more boxes than I want to admit; all to move to another state. The Lake Saint Louis U-Haul team is FANTASTIC! No complaints from me about them, and no complaints from them about all my questions and requests. I am thankful to have worked with them.Robert B. | Expérience générale
Staff was friendly and knowledgeable. Gave us a tour of the facility and explained everything. Very clean and well maintained. Would highly recommend.Cynthia M. | Premières impressions
Le client n'a pas laissé de commentaire.Kevin C. | Premières impressions
Le client n'a pas laissé de commentaire.James j. | Expérience générale
All employees were very nice and helpful and very clean and bright.Douglas K. | Expérience générale
My own opinion……I’m on a limited income and I felt it was a little costly for me…… Thank You,Peggy R. | Expérience générale
Very clean facility. Friendly, helpful and efficient staff. Easy process to use facilities. Great experience overall - keep up the good work!CASEY W. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY S. | Expérience générale
Tytammy n. | Premières impressions
Would recommend this to a friend!Mary b. | Expérience générale
Le client n'a pas laissé de commentaire.Pauline H. | Expérience générale
The garage door didn't work a few times we stopped by and almost had our cars stuck inside. The office said they forgot to unlock the door.Judy E. | Expérience générale
Owner is awesome and wonderful to work with. Facility in great location, has great storage options and super clean.Kenneth T. | Premières impressions
Le client n'a pas laissé de commentaire.Brain L. | Premières impressions
Staff here is awesome, I would definitely recommend to anyone needing storage or other moving needs.Tori W. | Premières impressions
Employees are so helpful and friendly.Bonnie T. | Premières impressions
Robyn, the manager, was delightful. She was very helpful and I would recommend her and this uhaul.mary c. | Premières impressions
Le client n'a pas laissé de commentaire.Taylor G. | Expérience générale
So far so good. I placed my items in storage after renting the truck and the place was clean. I really like the carts at the front of the storage facilities. It makes moving in Fast and efficient.ALICIA P. | Premières impressions
The staff was extremely helpful and friendly.Richard H. | Premières impressions
Great facility with super friendly staff.Damon B. | Expérience générale
I have rent at other uhaul storage places before. This one is by far the beat one I have rented Robin and her staff are fantastic I can't give them enough stars for all their help Thank you Lake St. Louis team you are wonderful!!!!!!!!!!!!!Patricia C. | Expérience générale
Booked a 10x15 unit a month in advance of our move. The day-of I'm told that our 10x15 is really three different 10x5 units. Unacceptable. If you didn't have the space just tell me and I would have looked elsewhere.. Moving is stressful enough without games like this. Thankfully, I was able to quickly find a true 10x15 space with a nearby competitor and route our delivery there. I know U-haul doesn't care about the lost business because you are obviously full up, but my family will never use you again and I will tell this story often. You are not the only provider any more and need to treat your customers better. Also, the place I ended up moving into was 15 degrees cooler, cleaner and less hectic. Turn down the A/C!Dan H. | Expérience générale
Tara was seriously just the best. When the U-box department at the Spanish Lake location failed to deliver my U-boxes or even call me to tell me they weren't coming (less than 24 hours before movers were supposed to come) I anxiously called the Lake St Louis U-Haul and explained to Tara what my situation was. She was amazing and just took care of everything. She got me a truck and two storage units set up for the very next day in about 15 minutes. Cool as a cucumberand just sweet as pie. There should be more people like her at U-Haul because she knows exactly what customer service is all about! I had a really good experience and I would definitely recommend this location!Tera B. | Premières impressions
Friendly peopleDiane T. | Premières impressions
Le client n'a pas laissé de commentaire.JAMES m. | Premières impressions
Le client n'a pas laissé de commentaire.Alfonso A. | Premières impressions
I was impressed with my overall experience at this specific Uhaul location and what must be the corporate uhaul operation plan. It was modern , so clean, convient to get in and out and all types of supplies on hand to purchase plus staff always helpful if needed. Only one critique at the Uhaul in Florida they had a spot to return old boxes to to give to others but this one did not? However, I am still looking into if Uhaul is a public company and will buy stock!. A very smart well-run company !rick a. | Expérience générale
Le client n'a pas laissé de commentaire.Tim H. | Expérience générale
Le client n'a pas laissé de commentaire.mary lou w. | Expérience générale
Very helpful staff! Can't wait to store more stuff!!!ann d. | Premières impressions
Very good customer service.Kevin S. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley R. | Premières impressions
Very clean and staff was great.kelly p. | Expérience générale
Thank you Robyn.Finishing T. | Premières impressions
Robyn was amazing!!! Above and beyond helpful and professional. You have a hidden gem with her.Tracy E. | Expérience générale
Le client n'a pas laissé de commentaire.JEANNE S. | Premières impressions
One stop return,store and pickup it gets no better. Staff was super nice and helpful. Highly recommendedDeborah Y. | Expérience générale
Awesome customer serviceAntoine C. | Premières impressions
Ease of access and cleanest facility I have ever seen.Dan C. | Expérience générale
The staff kindly helped us check in after hours after having a difficult day with a UHaul trailer & road assistance that caused a 4 hour delay.Amy B. | Premières impressions
Le client n'a pas laissé de commentaire.Pepper H. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin C. | Premières impressions
Great storage experience. 5 stars. However, when I rented a trailor to empty storage it was a disaster from start to finish. Booking to drop off.......I give it a 0 stars......Terry W. | Expérience générale
Le client n'a pas laissé de commentaire.Brad H. | Premières impressions
Le client n'a pas laissé de commentaire.jeannette M. | Expérience générale
Le client n'a pas laissé de commentaire.kelly p. | Premières impressions
The gm is awesome. She did a great job.Jana W. | Premières impressions
Le client n'a pas laissé de commentaire.Robert F. | Premières impressions
Le client n'a pas laissé de commentaire.Erin W. | Expérience générale
Everyone was extremely helpful, friendly and overall great!Susan M. | Expérience générale
Always clean and secure. Only issue we ever had was parking near the door for pick up or drop offAnn E. | Expérience générale
Le client n'a pas laissé de commentaire.Raeann G. | Online Move In
Le client n'a pas laissé de commentaire.pat m. | Premières impressions
Le client n'a pas laissé de commentaire.Keith C. | Premières impressions
Great facility!Dan C. | Premières impressions
good staff friendly and knowledgeable.Jonothan S. | Premières impressions
Great place, very clean, very nice employees.Tracy E. | Expérience générale
Le client n'a pas laissé de commentaire.Karon D. | Premières impressions
Le client n'a pas laissé de commentaire.pamela G. | Expérience générale
Robin has been just wonderful to work with. All companies needs employee's like her. I would give her a job in an instant. Would recommend them to anyone need to move or store items. Yes worth a 5 star review.BETTY w. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer l. | Expérience générale
Le client n'a pas laissé de commentaire.Albert N. | Expérience générale
Le client n'a pas laissé de commentaire.dave m. | Expérience générale
The entire process of renting, storing, and moving out were flawless! The gentleman who cleans does an outstanding job keeping your facility spotless. When we were cleaning out one of our storage rooms, the staff were attentive and asked if needed anything to make our move easier. Please continue to operate this way - you'll soon have a waiting list for people wanting to store their possessions at your facility. Merci.Matthew Z. | Expérience générale
Le client n'a pas laissé de commentaire.Richard C. | Expérience générale
Le client n'a pas laissé de commentaire.Richard C. | Premières impressions
Le client n'a pas laissé de commentaire.Alexander W. | Premières impressions
Awesome facility, will definitely recommend it to anyone needing any type of storage or moving.Scott D. | Expérience générale
Le client n'a pas laissé de commentaire.Ross L. | Online Move In
Each and every time when i called or met in person it was a great experience. Everyone was helpful in many ways. The u-haul trucks were clean and ready to go. Thank everyone there of the help they gave us in these stressful times. You have a blessed holiday season. Sincerely, Tim DickherberTimothy D. | Expérience générale
Everything was great but none of the employees wear masks which is why I’m giving them one star.Katherine F. | Expérience générale
Le client n'a pas laissé de commentaire.rich l. | Expérience générale
Le client n'a pas laissé de commentaire.Mike M. | Expérience générale
We are so glad we chose this UHaul. Employees were excellent.Deborah W. | Expérience générale
Robyn is one of the best customer service reps. I have ever met. The staff was also great. Wonderful experience! Sincerely, Bud PaigeBud P. | Expérience générale
Every person I talked to over the course of time was very friendly and helpful. Awesome !! Thank you!Tim P. | Expérience générale
Staff was helpful and facility was clean.Kathryn D. | Premières impressions
Le client n'a pas laissé de commentaire.Scott D. | Premières impressions
The office staff was very friendly and helpful. Great experience! Facility was very and secure.MIKE D. | Expérience générale
Robin was fast efficient and very polite. Thank you for making this a very easy transaction Robin. Sincerely Barbarabarbara f. | Premières impressions
Le client n'a pas laissé de commentaire.EDWARD B. | Expérience générale
The staff at this location treat you like family. They are always available to help, and make sure you are well taken care of. Strong 5 stars!Rebekah G. | Expérience générale
Could not be happier with our experience with UHaul on both ends of our move from OKC to STL and our short term storage in Lake Saint Louis. Excellent customer service all around.William M. | Expérience générale
Le client n'a pas laissé de commentaire.Mark P. | Expérience générale
Very nice facility. Yes, I love the service. The employees are super nice.Pamela M. | Premières impressions
The staff was extremely friendly and helpful.ruth j. | Premières impressions
Le client n'a pas laissé de commentaire.Wilma M. | Expérience générale
Le client n'a pas laissé de commentaire.Shannon H. | Premières impressions
-Very clean -easily accessible loading/unloading area for multiple car and truck sizes -The free carts for moving items at the self storage site were a very nice add-onZachary T. | Premières impressions
Le client n'a pas laissé de commentaire.matt b. | Expérience générale
Le client n'a pas laissé de commentaire.Chris T. | Expérience générale
This facility is great !!!!!! Debbie, Tara, Jimmy and staff are always welcoming and so friendly I have used two different facilities in the past six months and this was is soooooo much better than the one in Florissant close to Lindbergh and Florissant Road That one is clean but have issues with one of their staff Members who always seems to plan his incompetence on the weekend to "issues with the computer" Smaller guy who seems always frustrated and not friendly at all like I am bothering him by being there Glad I know longer have to deal with him Courtney at Florissant was very helpful as well. As Alex?(the manager) but as I mentioned the late worker on Saturday orSiunday.....not so muchKarl Y. | Premières impressions
Le client n'a pas laissé de commentaire.rich l. | Premières impressions
Everyone I met was very helpful and friendly.mary h. | Expérience générale
I went to many other storage units that day and this one, hands down, was better quality, clean, and very friendly and helpful staff. That is why I did not hesitate to rent a space.Rebecca c. | Premières impressions
The 24 hour phone line doesnt puck up and it just lets the alarm ring foreverDallas J. | Expérience générale
Le client n'a pas laissé de commentaire.sunil P. | Expérience générale
Le client n'a pas laissé de commentaire.Cindi B. | Premières impressions
Le client n'a pas laissé de commentaire.Paulo Fernando S. | Premières impressions
As soon as I rented locker and gave my email I was inundated with spam emails I can only assume it was from uhaul system not being protected. EXTREMELY ANNOYINGMark k. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie O. | Premières impressions
The best customer service ever. And so clean which is a plusAshli H. | Premières impressions
I was very disappointed that no employees were wearing masks.Cameron M. | Premières impressions
Le client n'a pas laissé de commentaire.Charles H. | Expérience générale
Le client n'a pas laissé de commentaire.Paul P. | Expérience générale
Everything went wrong. I had already been in there for a half hour and reserved a truck and storage room. When I went to get the truck something went wrong they gave wrong truck out had to wait another 45 minutes to get truck. Then truck was on a quarter tank had to take time to fill it up. Got back they had to change our storage room then our access number was denied. One problem after another. Not sure why it was so difficult . Extremely aggravating! Not a good experience. I will give them another try but if next time is not any better, I will not be back!!Barbra B. | Premières impressions
Robyn was very friendly and very helpful getting me the correct size storage unit!Paul P. | Premières impressions
Very friendly and helpful staff.Patrick M. | Expérience générale
I hadover $8 000 worth of stuff stolen from there facility and an employee admitted to cutting the lock to my unit well to keep his job he lied about cutting it of course and I filed a report with the insurance company but they said it was denied because there was no proof of forced entry. I'll never recommend or use them ever againSteve S. | Expérience générale
Le client n'a pas laissé de commentaire.Karen R. | Expérience générale
Le client n'a pas laissé de commentaire.Chris C. | Premières impressions
Le client n'a pas laissé de commentaire.lillian m. | Premières impressions
Le client n'a pas laissé de commentaire.Jenny H. | Premières impressions
Le client n'a pas laissé de commentaire.tom b. | Expérience générale
Le client n'a pas laissé de commentaire.dwyane h. | Premières impressions
Always very helpful and responsive!David G. | Premières impressions
Le client n'a pas laissé de commentaire.Peggie V. | Expérience générale
Le client n'a pas laissé de commentaire.Bob P. | Online Move In
Le client n'a pas laissé de commentaire.Greg D. | Expérience générale
All very good.David G. | Premières impressions
Le client n'a pas laissé de commentaire.Kristin F. | Premières impressions
Le client n'a pas laissé de commentaire.Thomas S. | Expérience générale
Staff was friendly! Less than 3 miles from my house.Patrick J. | Premières impressions
Le client n'a pas laissé de commentaire.Terri C. | Premières impressions
I use U-Hauls all over and this manager goes above and beyond. Top self person runs this place.Christopher J. | Expérience générale
Robin - the GM - was very friendly and super helpful with our move in experience!! I would recommend this facility to everyone and have Robin help them out!!!ryan b. | Premières impressions
Le client n'a pas laissé de commentaire.Robert M. | Expérience générale
Joseph was SO FRIENDLY and made the whole experience go from nerve wracking to having a peace of mind about the situation. Then the process of actually moving in was so easy. Thanks UHaul!Erin W. | Premières impressions
Le client n'a pas laissé de commentaire.Donald M. | Expérience générale
Le client n'a pas laissé de commentaire.Lisa S. | Premières impressions
Le client n'a pas laissé de commentaire.Edward l. | Premières impressions
Good experience.STEVEN H. | Premières impressions
keep up the good workRodriguez A. | Premières impressions
Le client n'a pas laissé de commentaire.Charles H. | Premières impressions
store manager exceeded my expectations!samuel g. | Premières impressions
Le client n'a pas laissé de commentaire.Bret S. | Premières impressions
Joseph was extremely helpful and very polite.mary h. | Premières impressions
The facilities were impeccably clean. The staff were always more than happy to help with any questions we had. Prices were fair and the payment process very easy. Couldn't be happier with our experience and have recommended them to many others!miranda j. | Expérience générale
Le client n'a pas laissé de commentaire.Melissa K. | Premières impressions
Everything went like a charm and everyone was friendly and helpful and went out of their way to make things easy for me.Amy C H. | Expérience générale
Le client n'a pas laissé de commentaire.Alandra O. | Premières impressions
Sarah was very helpful on explaining the ins & outs of using the storage facility.Greg D. | Premières impressions
I liked that it was temperature controlled! Paintings would have gotten ruined if not.patricia h. | Expérience générale
Overall very satisfied from the time I first rented to the move out...the process was quick and easy and the people who helped me were very friendly and professional.debra m. | Expérience générale
A very well run business. Everyone was always professional and polite.Chris P. | Expérience générale
The facility and staff were great. Had to move location to closer to home.Don R. | Expérience générale
The process of completing the paperwork for renting a storage unit was efficient. The customer service person did a great job explaining and showing the facility. The property was very clean.James J. | Premières impressions
.Brittany S. | Expérience générale
Robyn's and crew greatWilliam B. | Expérience générale
I can't leave my whole comment cause there is not enough space, go figure! I guess you really don't want to know my expierence!Candice S. | Premières impressions
Great experienceMike r. | Expérience générale
I lost my key and my brother in law was going to cut off the lock but you wouldn't let us. I had to pay $5500 to a lock Smith that was the very same thing my brother in law was going to do but you thrVicki D. | Expérience générale
The facility is great. I felt safe going in and out with the secure swipe codes and well-lit halls. Only small glitch was the computer system for payments, etc needs attention/updating.Mary D. | Expérience générale
Friendly Peoplecathy w. | Expérience générale
This place is very clean. It has great areas to load and unload from trucks,cars and other things. And helpful with utility carts to help load. This is a great place to store your things.John G. | Expérience générale
The best Uhaul facility and staff I have ever dealt with. Everyone from the daily staff to the owner were available and helpful. I definitely will use again if I ever need anything from Uhaul.William S. | Expérience générale
Very nice facility and very secure.Jeremy P. | Premières impressions
Staff was great, particularly young man last name of Bray. The were understaffed for as busy as they were on a Sunday, which I would think would be a prime activity day.Charles W. | Premières impressions
Great facility along with managerChristopher J. | Premières impressions
Friendly, helpfull people who are very interested in answering your questionsHoward O. | Premières impressions
Very good service and equipmentpeter c. | Expérience générale
This location was great. Helpful and friendly staff! I will recommend this U-Haul to everyone I know, thank you! STEVEN W. | Expérience générale
Had a wonderful experience. Staff and facility were great. Will definitely return if I need storage again.Ben B. | Expérience générale
Courteous and fast serviceMike r. | Premières impressions
I was very disappointed that Uhaul does not prorate their storage fees. I paid an extra month for one extra day. Otherwise the facility seemed very nice.Heather M. | Expérience générale
Edward was great! He was very helpful and thorough. Spoke with Robin earlier in the week and she was also extremely helpful. So far a great experience.Kimberly V. | Premières impressions
Pleasant knowledgeable help was provided. Genuinely interested in our needs.peter c. | Premières impressions
S.O.Tracy M. | Expérience générale
Friendly and knowledgeable customer service personnel.Travis B. | Premières impressions
Safe secure and easy access.Steve B. | Expérience générale
Thus was the first time I ever used uhaul personally and the workers at the lake St. Louis location were amazing they helped me with everything that I needed I couldn't ask for a better team to help.Malik T. | Premières impressions
A very good staff and a very good manager.Eric P. | Expérience générale
New and wonderfully clean facility. Very helpful and friendly staff. Love it!STEVEN W. | Premières impressions
Staff did a great job.Steve M. | Expérience générale
I was very happy with everything at this facility. The manager there was personable. She answered every question and she made the experience easy.marilyn A. | Expérience générale
Clerk Callie friendly and helpfulHeather M. | Premières impressions
I received exceptional service from start to finishKate T. | Premières impressions
Robyn and her staff offered superb service. Je la recommande fortement.Marty R. | Expérience générale
The crew took great care of all my things. An excellent experience!Howard O. | Premières impressions
Truly a pleasant experience. Professional and friendly.David M. | Premières impressions
Robin is rude.Stacy R. | Expérience générale
Very impressive with the overall serviceJAMES F. | Expérience générale
It was an quick and easy transaction.Greg GramlichGreg G. | Premières impressions
We've used U-Haul storage facilities before and also have used local storage facility but always come back to U-Haul for the service and convenience even if it costs a little more.David Y. | Premières impressions
I completed everything online and it was super easy. I showed up and the worker was able to get me to the unit quickly. Opened unit and explained everything clearly so was moving stuff in a few min.Jared G. | Premières impressions
The facility was clean, well lighted, easy access for loading and unloading, all staff very friendly, helpful, and personable , going above and beyond many times. I would definitely recommend them!deedee l. | Expérience générale
All the staff were great. Great place to store and rent equipment. Glad they built in the area.Don R. | Expérience générale
Very clean and modern facility with a lot of extra services and conveniences ! The representative was also very nice , courteous and helpful.rick a. | Premières impressions
Very friendly staff and management. They were very patient with my indecisiveness and accommodating. Very clean too!!!Kelly C. | Premières impressions
Everything went smoothly and the staff were friendly and very helpful.Damon B. | Premières impressions
Very clean! Employees were very niceJoshua P. | Premières impressions
Very friendly, informative, walked me to storage entrance, showed me how to gain access, walked me to the unit, super clean! If you were in a movie and wanted a secret office, this is it! C PetersonMorrison H. | Premières impressions
Sara was very helpfulTobias S. | Premières impressions
The people from the Lake St. Louis site were the best. They were prompt, friendly,and knew what they were doing. Excellent service.william S. | Expérience générale
Quick qnd easy proc3juile D. | Premières impressions
Excellent customer service! I would highly recommend this location for truck rental and storage options.krista j. | Premières impressions
Thank you for everything!carol L. | Premières impressions
u-box delivered on time. pick-ed up on time. all staff were highly responsive. I was never at the facility so questions related to maintenance, cleanliness, security, and lighting are mootNorman S L. | Expérience générale
Very clean and safe facility.Teresa S. | Premières impressions
All of the people at the Lake of St. Louis U-haul office were very helpful and very polite.Eric P. | Premières impressions
Well knowledgeable and professional staff.THOMAS W. | Premières impressions
Robyn was very professional and personable, I was given a tour explaining the process. The storage facility was very clean and has all the accommodations needed for load in and out.deedee l. | Premières impressions
Very good customer experience. No complaints.Vince S. | Premières impressions
Wonderful service & convenience.Robert L. | Premières impressions
Had no problemsKARON D. | Expérience générale
I was under the impression I would be given the 1 month free promotion only to be told after I committed to the storage contract that it only applied to one way rental servives.judy k. | Expérience générale
We can't say enough about the customer service that we received! Chantel was so wonderful to work with! We will definitely use your service again in the future :)tracy k. | Expérience générale
CHANTEL & SARA WENT ABOVE AND BEYOND! We felt extremely comfortable and happy with them!!tracy k. | Expérience générale
Chantel and Sara were above amazing!!! Excellent communication and excellent customer service!!!! It was worth every penny!tracy k. | Expérience générale
Staff and facility were top notchefBetty F. | Expérience générale
I will be bragging on you for sure!!!denise m. | Expérience générale
U-box check out was a nightmare. 20 minutes for employee to navigate the computer system and had to call someone. Address is confusing. Angry my box was moved here without notification from St. CharleJohn O. | Expérience générale
The service was excellent. Jack Hollie was very helpful and efficient.carol k. | Réservation
Drop off and pick up of the u-boxes were top notch! Merci.Tom Y. | Expérience générale
Great experience I would highly recommend that facilityJohn L. | Expérience générale
Clean and great locationCari C. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!