Customer Reviews for U-Haul Moving & Storage of Lakeville

2 067 évaluations

7400 Lakeville Blvd   Lakeville, MN 55044
(Corner of Cedar and County 50, Across the street from Jeff Belzer Chevrolet)

(952) 641-7901

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(952) 641-7901

7400 Lakeville Blvd
Lakeville, MN 55044
(Corner of Cedar and County 50, Across the street from Jeff Belzer Chevrolet)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

I dropped off after hours, but did not get a confirm that my return was received.

Darin H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy F 
Évaluation :
5

Clean facility, easy to use, great staff. If I ever need to store my items again, it will be here!

Jennifer G  |  Expérience générale 
Évaluation :
5

They customer service was great! They have everything figured out with where to park to unload trucks. Highly enjoyed my experience.

Hannah C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David E 
Évaluation :
5

Leron is the best!! He was always so friendly and accommodating. Thanks for a great experience.

Amber C  |  Expérience générale 
Évaluation :
5

This was the absolute best guest service experience I have had in the last 4-5 years! This location has the kindest group of employees that all seem to enjoy their jobs and work hard! I will go far, far out of my way to rent from this location in the future. They made me a life long customer! Thank you again to the crew at the Lakeville UHAUL!

Jacob R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Becky Q 
Évaluation :
3

Had to call them that I had arrived. Never received receipt after I was told it would take roughly 10 minutes

Eric P 
Évaluation :
5

I had a very positive experience with U-Haul!!

Sarah K  |  Expérience générale 
Évaluation :
5

Simply awesome! Friendly and customer focused.

Christian A 
Évaluation :
5

Super quick and easy. They were quick to come to our vehicle, unhooked the trailer and sent us on our way. Could not have been any easier!

eric b 
Évaluation :
4

I was instructed to return the truck with a full tank of gas. The truck I was given did not have a full tank when I received it. I drove a total of 35 miles and filled up the tank with 6,5 gallons.

TYLER M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob M 
Évaluation :
5

Great service. No suggestions for improvement. Keep up the good work. Ed & Kathy Boyd

Ed B 
Évaluation :
4

Never received the emailed receipt like I was told I would receive. I get many other emails from uhaul so it's not going to Spam. Please send my receipt. Thank you!!

Doug M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie R 
Évaluation :
3

Kid told me no trailer was available. I stepped away from the desk and was able to book a trailer online at that location. Kid was very rude…

Britani C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven a 
Évaluation :
5

The managers dedication to excellence surpasses all my expectations.

Grayson C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David L 
Évaluation :
5

Easily the nicest, cleanest, professionally run storage business I've encountered. Will use them again when needed.

STEVEN W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shane M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel P  |  Online Move In 
Évaluation :
5

We had a wonderful experience from this location. The staff answered all of my questions and found the perfect sized vehicle to move our daughter home from college. Very friendly and helpful.

Eric H 
Évaluation :
3

* location was great. * picked up 26' truck with 1/4 tank of gas... THAT was irritating to think that I needed to put gas in it before I could use it to start my moving project. I was expecting a full tank of gas and then return it with a full tank of gas, just like a rental car. * the inside of the cab was fairly clean, yet it could have been better wiped down and vacuumed.

Rachel M 
Évaluation :
5

Everyone at this facility was very helpful and did everything to help us when the trailer had a flat tire.

Dianne N 
Évaluation :
5

Easy and fast

Brian M 
Évaluation :
2

I called earlier in day and told it's ready. When showed up they couldn't find trailer. Plus had to drive farther from preferred location

Michelle W 
Évaluation :
5

Excellent service à la clientèle.

Robin S 
Évaluation :
5

Quick and easy trailer drop off. Staff greeted me quickly and transaction went fast

Lance H 
Évaluation :
5

Staff helped us out one day when we needed a fuse installed for our motorhome. No charge. Great people.

ROBERT M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCAS W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRIAN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ahmad Q 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Naomi K 
Évaluation :
5

They made the rental process very simple.

William K 
Évaluation :
5

Drop off was easy.

Jay T 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUELLA D 
Évaluation :
5

The staff at this location was great. Very pleasant, helpful, and efficient.

Eric A 
Évaluation :
5

I love this place staff are very friendly and courteous. Always a pleasant experience.

Granvale R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

brent m 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian T 
Évaluation :
5

Great equipment, great availability and a wonderful customer service experience

FERID G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike P 
Évaluation :
5

S.O.

Robin S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIE L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Every thing was good, the people were very nice.

David H 
Évaluation :
5

The staff at the Lakeville Location is outstanding. They walk you through everything, answer any questions. Very professional and personable.

Jeffrey F 
Évaluation :
5

The African American man behind the counter was lazy. He said he was going to unhook the trailer when I dropped it off but I did it because he didn't want to. His customer service skills were svelte lacking.

Mitchell D 
Évaluation :
5

You guys were awesome. Service is top notch.

Amy B 
Évaluation :
5

I can’t think of anything it’s all good 👍🏼

Tom W 
Évaluation :
5

Always a great place to go!

Dan D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kip R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN E  |  Premières impressions 
Évaluation :
5

Very professional staff provides exceptional customer service.

peter f 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karla D 
Évaluation :
5

The Customer Service was amazing! This was my first time renting a U-Haul and it was very smooth and I am very pleased with the services provided and offered!

Harrison G 
Évaluation :
5

The woman working was very friendly and helpful. We did manage to set off the alarm twice and she was right there to answer our questions, showed us where carts were at and even gave us scissors to open our locks for storage

Deanna M  |  Online Move In 
Évaluation :
5

I was very pleased with everything! Leron went above and beyond in his work with me. He was able to get me the best rate available. I really appreciate his efforts in helping me. I would definitely rent from this location again!

John R 
Évaluation :
5

My local Uhaul didn't have the size I was looking for and was told Lakeville did. This Uhaul store helped me out and even discounted my mileage for the inconvenience. Merci encore!

Erich R 
Évaluation :
5

Would definitely go back if needed. Very secured building. We went with another company a few years ago and our unit was broken into. Come to find out there were no working cameras. Security is a big deal and your facility is very secure. Everyone is so friendly and helpful.

LISA N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jASON W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lacora G 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LANCE H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith W 
Évaluation :
5

Staff was extremely helpful and professional. The whole experience was effortless. It is a beautiful facility and their assistant manager is more than helpful. He's very knowledgeable. I'm so thankful I found the storage facility.

Sherry H  |  Online Move In 
Évaluation :
5

Great staff

Thomas D 
Évaluation :
3

Please do not send texts at 10:30 requesting a response by 11:00, especially to confirm something a customer has already confirmed twice. This seemed overly urgent each time and created unnecessary anxiety in us. The people on the other end of the phone were always kind and friendly, which helped

Brent A 
Évaluation :
3

Why do I need to enter my code in twi different key pads? Confusing. Not enough carts. A dozen mattress carts but only 4 flat carts? Get more flat carts.

Jeff H 
Évaluation :
5

KC and Miss Lou were fantastic!

Marius R  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sarah L 
Évaluation :
5

Every staff member I came in contact with throughout my time at U-Haul we're super friendly and knowledgeable and willing to help. I would highly recommend

LAWRENCE T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua O 
Évaluation :
5

Excellent, excellent leadership and team

James B  |  Expérience générale 
Évaluation :
5

Very efficient drop off. Quick and easy

Bryce K 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAKITHA B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAKITHA B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Uday K 
Évaluation :
5

Odometer incorrect on the rental, had to reconcile with office after I arrived at destination

Kerry H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAY E 
Évaluation :
5

When I picked up my vehicle they were I decided to get something bigger and they were so nice about it! We were having bad weather and they called me before picking up to let me know the vehicle that I had chosen didn't have front wheel drive and were genuinely concerned. They were just very nice and easy people.

Diana W 
Évaluation :
5

Everything was went smoothly and fast

ALISON H  |  Premières impressions 
Évaluation :
4

It would help if there were furniture dollies available there for moving bigger items besides the carts you already have.

Dennis H 
Évaluation :
1

Dropped the trailer off on 3/14/24 and received a call on 3/17 asking me how things were going with the trailer. Whoever was helping receive the trailer when I dropped it off didn't seem to properly check it in and I've yet to receive a final receipt/invoice.

Dayne M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david m 
Évaluation :
4

My U-Box did not arrive at my daughter's apartment in Charlotte, NC on time. I repeatedly told Jenna at the Lakeville location that it had to be at my daughter's apartment on March 14. She entered March 14 as the guaranteed arrival date in Charlotte, meaning the soonest my daughter could get it was the next day. Consequently, my daughter arrived in Charlotte after a 22 hour drive with NONE of her belongings. She had to sleep on the floor of an empty apartment and wait for the U-Box to arrive the next day. This is unacceptably and could have easily been avoided if your staff had simply entered the correct arrival day. It was picked up from my home on February 29, so there's no reason it could not have been shipped in time (the lead time was only 9 days and you had two weeks). Very disappointed in the end result, even though the initial customer service was decent and the staff was nice.

Christine W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT K 
Évaluation :
4

The customer service is the best, the workers went above and beyond what would be expected

Charles K 
Évaluation :
5

Yes, I would definitely recommend

CAROLYN T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anna B  |  Expérience générale 
Évaluation :
5

Thumbs up !!! We'll do that again in the future! It's pretty easy! Save our trip and time! Thanks so much!

bradley p 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEROY M 
Évaluation :
5

Nothing. The service was exceptional! Staff are very friendly and informative.

Anthony K 
Évaluation :
3

Don't charge for folding blankets without first informing the customer. Warn customers of excessive gas usage while pulling a load share trailer

Keith E 
Évaluation :
1

The guy that help when pick up the trailer was great!,when I dropped off the guy was super ride he send inside the shop to tell a kid with music on headphones to ask to unndo the trailer and put it back in place(I didn’t felt comfortable at all to do that but I did it ,after that I walked in again to get the bill or something I was expecting some explanation or direction of what will happen after I dropped off the guy looked at me without saying a word I felt so embarrassed,so I ask him if a need a receive or some paper if they need to look at the trailer fo damage and he said you good and look it away,I had the trailer scheduled for 2 day but I bring it back in 24 hrs I was thinking to ask him if I had to pay for just one day but I was honestly afraid of ask so I just walked away My Name is Claudio my phone number is (803) 357-5079 I will be happy to talk to someone about this specific guy

Claudio L 
Évaluation :
5

Very overly friendly staff!!!

Michelle H  |  Expérience générale 
Évaluation :
5

Lovely facility and always clean. Staff is friendly and helpful.

MITCHELL G  |  Expérience générale 
Évaluation :
5

Excellent customer service. Always pleasant

Granvale R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNAMARIE H  |  Premières impressions 
Évaluation :
5

Great job

DALE M 
Évaluation :
5

Nothing. Great communication with a weather delay. Containers were dropped off and picked up in the windows provided.

MATTHEW C 
Évaluation :
5

Excellent in every way

Merri B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angie R 
Évaluation :
5

The representative KC, provided an excellent customer service.

Robin S 
Évaluation :
3

It's not really anyone's fault but getting in and out of this location is a pain, the truck was in need of some work or for it to be retired, missing dome light cover, cargo lights didn't work and the door seals leak air more than one would think.

Kris L 
Évaluation :
5

I was so impressed overall with my pick up and my delivery. Everything was done on the dates requested and everything arrived in very good shape. I had no breakage or damage. The people that I worked with were all very professional and helpful! A great job by all. Thank you!

Mary E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe C 
Évaluation :
5

After hours return process was difficult. Couldn't figure out how to return in the app, and tough to find oh the uhaul website. Eventually I found a URL on 1 of the return signs. Even then I couldn't find my active rental with my phone number. Had to go to my email find the order number on 1 of the 3 emails sent to me and then I was able to go thru the return process. The act of writing mileage, taking pictures etc was pretty easy. Just getting to that point took me about 20 minutes and is really frustrating when you just want to drop off the truck.

Travis F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittani A 
Évaluation :
5

Excellent service thank. Nothing…

Diane J 
Évaluation :
5

We had no issues with this storage unit and would rent there again.

DUANE J  |  Expérience générale 
Évaluation :
5

The staff was incredibly friendly and informative about storage rental. The facility was immaculate. You can tell they really care about taking good care of your things.

JAMIE J  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LUCAS W  |  Premières impressions 
Évaluation :
5

Staff was very nice and welcoming. I would recommend this location to anyone.

Tom H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNA B  |  Expérience générale 
Évaluation :
5

I have been in a lot of storage facilities, and this one is by far the best. Super well-run and immaculate! I love the double security system and that the rules are strictly enforced. We will recommend this location to everyone.

ROBERT A  |  Premières impressions 
Évaluation :
5

Merci

MARK U  |  Expérience générale 
Évaluation :
5

Amazing staff. Beautiful facility. Great value for the money. We will recommend to everyone!

DIANNA S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ngia C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KRISTIAN A  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B  |  Online Move In 
Évaluation :
5

They were quick and efficient

TAWNY Y  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt K  |  Expérience générale 
Évaluation :
5

Leon is great ! I really appreciate working with him.

James B  |  Premières impressions 
Évaluation :
5

Great staff!! Will use again

Catherine S  |  Expérience générale 
Évaluation :
5

Everyone I have encountered there has been super helpful and knowledgeable. Costs are much cheaper than other local storage facilities

LAWRENCE T  |  Premières impressions 
Évaluation :
5

Antonio and staff are awesome! Very helpful, friendly and approachable. He's maintained and good core of the same people for the entire time about 2 years I had my storage unit…Saffir for example is a kid he hired while he was in high school and he's still there and has ale been so nice he checked me out with professionalism

Alex S  |  Expérience générale 
Évaluation :
5

Great place and great staff who are always ready to help.

SCOTT S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith S  |  Expérience générale 
Évaluation :
5

Antonio, his crew and his facility are excellent….very helpful and the facility is spotless!

CLINTON S  |  Expérience générale 
Évaluation :
5

Nick, in the office, was very friendly, helpful and knowledgeable. I appreciated the individual attention and tour. He explained everything really well and gave top notch customer service. We're very pleased with it choice in this location!!

KATHLEEN L  |  Premières impressions 
Évaluation :
5

The store manager and the lady who was working the storage area were great and very helpful.

Robert M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C  |  Expérience générale 
Évaluation :
5

I would definitely rent there again if I needed it even though I live in Jordan the people were great and friendly and the place was really nice and clean great place to rent and the prices weren't too bad

SUSAN J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MADELYN F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl b  |  Expérience générale 
Évaluation :
5

Amazing help. Made the whole process easy from beginning to end. Also explained everything and answered questions thoroughly.

JARED E  |  Premières impressions 
Évaluation :
1

Originally I made a reservation online to pick up a 20 foot truck in staples Minnesota. I made this reservation previously and the day before pick up I was called and notified they don't do reservations at that location. I then had to call other locations until I found one in long prairie Minnesota. The man at the facility was very nice and able to make me a new reservation online. I then picked up in Sauk center the lady ended up inputting my name incorrectly on the paperwork. Which made it hard to drop off. I was unable to drop off at original location and was sent to lakeville. The man at the facility was very upset I got there so late which I was not intending to do so. He told me I had to come back the next day for him to give me my deposit for the uhaul. Overall I would not use uhaul trucks again. As for the storage facility in lakeville it's very nice and convenient. I will continue to use this storage space.

Alyssa S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHELE O  |  Premières impressions 
Évaluation :
5

Answered all of our questions. Met about 3 of the staff. Very nice folks.

KRISTINE D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OLIVIA C  |  Premières impressions 
Évaluation :
5

Very friendly people & great customer service. I just rented my self storage unit & the difference from the last place I used is night & day. I wish I would've chosen UHaul first. I can already tell that I'm definitely at the right place now.

TRACY A  |  Premières impressions 
Évaluation :
2

The facility was great, as well as the local U-Haul staff. However, it was the corporate U-Haul that messed up my billing and weren't taking out auto withdrawals. U-Haul even tried calling a secondary contact I had on my account and tried to collect the $50 rent. I then got a text from U-Haul corporate at 6:15 am one morning waking me up the following month about making a payment (which wasn't due for a couple days)…it said to call U-Haul asap. I called U-Haul number provided and got the corporate call center as usual. They told me my payment for upcoming month was due and that my auto withdrawals were setup and that it would be taken out in a couple days (making absolutely no sense). With that, I drove over to Uhaul storage yesterday and moved everything out and put in may garage and closed my account with Uhaul. This way I won't have to deal with U-Haul's broken billing, operations and meaningless texts and communications moving forward. Again, the local team was great…wish we could work with them rather than corporate

TODD W  |  Expérience générale 
Évaluation :
5

The only thing I can think of, is to have carts with removable handles for moving bigger pieces of furniture.

Dennis H  |  Premières impressions 
Évaluation :
5

the team there was great!!

DANIEL E  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUANE J  |  Premières impressions 
Évaluation :
5

We were dealing with a particularly stressful situation and all of the employees, especially LeRon and "Mom" went above and beyond what I could have ever expected. They were wonderful and certainly made that part of the situation a whole lot easier! Thank you, thank you, thank you!!!

Terry T  |  Premières impressions 
Évaluation :
5

Great facility, friendly people.

PAUL W  |  Expérience générale 
Évaluation :
5

Everything was great no mice no water damage easy access your employees are friendly and very helpful I have recommended to all my friends will be back again

michelle m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly V  |  Premières impressions 
Évaluation :
5

Great team. Tony is top notch. Always willing to help and knowledgeable. Really appreciate them!

KIMBERLY S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily R  |  Expérience générale 
Évaluation :
5

It made my move as smooth as butter

Udayakumar T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRAIG B  |  Expérience générale 
Évaluation :
4

Would be 5 stars but had the hardest time getting thru via phone and never got a call back after requesting twice yesterday - online check in wasn't working and thankfully my dad could do it in person but it was mega inconvenient. The staff there though were great, fast, helpful and it's a great facility so still would do business here again and recommend - fix your online system though - total pain!

ELIZABETH P  |  Premières impressions 
Évaluation :
4

Sorry nobody gets an excellent but they're way above average. I would be more than happy to recommend this facility. Anybody family and friends or strangers. Merci.

ALBERT V  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Matt H  |  Expérience générale 
Évaluation :
5

Clean, safe and well lit! Staff friendly and very helpful.

LISA R  |  Expérience générale 
Évaluation :
5

KC did a great job helping us with a tricky trailer rental which turned into a storage rental. Great experience all the way around.

John B  |  Premières impressions 
Évaluation :
5

I would recommend them to anybody

CAROLYN T  |  Premières impressions 
Évaluation :
5

Very nice facility and so convenient! The staff was excellent!!

MICHAEL K  |  Premières impressions 
Évaluation :
5

Casey was a delight to work with and provided an informative tour of the facility. She made me feel comfortable with my storage decision and knowing if anything is needed, that they are available.

JENNIFER C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Byron R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carly K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

raymond H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHEILA /  |  Expérience générale 
Évaluation :
5

Antonio and his staff are great and very helpful. The facility is very clean.

Jerry B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ervin c  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAL P  |  Premières impressions 
Évaluation :
5

I like the facility in Lakeville, MN. It is spacious and convenient for me due to its location. Staff always willing to help with solutions to fit your needs.

Don B  |  Premières impressions 
Évaluation :
5

Outstanding service!

Anthony V  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNA B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cory L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER F  |  Premières impressions 
Évaluation :
5

Everyone we interacted with was very helpful

Carly K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYAN M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ADAM R  |  Premières impressions 
Évaluation :
3

The people working there are lazy and unfriendly.

Megan G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONATHAN I  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie E  |  Expérience générale 
Évaluation :
5

My husband and I worked with Casey (unsure of spelling) AKA Mom. She was very clear on instructions and helpful in getting us set-up and explaining the run-down of everything afterwards. I feel confident about storing our items at this location. The location is also very clean and well-kept.

Jennifer G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel H  |  Expérience générale 
Évaluation :
5

Convenient location, clean, easy vehicle access, great carts, highly recommend

Robin H  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JODY M  |  Expérience générale 
Évaluation :
5

Cleanest, best organized, best secured storage facility I have ever been to, bar none. Top notch. Check in was efficient and fun. "Mom" was great, dry sense of humor, very relatable. Totally WOULD RECOMMEND to any consumer in need of such facilities. Sorry I can't take them with me on our move out of state. Dave from MN

David W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACOB T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela d  |  Expérience générale 
Évaluation :
5

Tony and his team are professional, courteous and helpful! They are what everyone in business should strive for in terms of excellence!

David R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew H  |  Online Move In 
Évaluation :
5

Could use bigger carts

JAMES F  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen T  |  Premières impressions 
Évaluation :
5

The woman that helped us get checked in was beyond helpful and courteous. She went over everything in detail so we were confident in what we needed to do. She ensured us of security and cleanliness. Great experience!

ELLEN K  |  Premières impressions 
Évaluation :
5

Excellent customer service. Facility is very secure. Reasonable prices.

DIANNA H  |  Premières impressions 
Évaluation :
5

The ladies at the front were super helpful with finding me the unit best for my needs and getting me signed up

ERIK J  |  Premières impressions 
Évaluation :
5

The men working were kind and caring. Very informative and they work well to teach one another as well.

COURTNEY G  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

catherine L  |  Expérience générale 
Évaluation :
3

A Lady name Casie at the front desk was really giving me a hard time. Even though I had my paperwork for my reserve. She is really bad for business or atleast she needs a course in ethnics training. 0 These rest of the staff was helpful. Just need more clarity on the 2 holds from the truck rental. And the refund availability from the holds...

Welvin S  |  Premières impressions 
Évaluation :
5

Jared at the Lakeville location made it easy and awesome. 10/10 would recommend

Kalin L  |  Premières impressions 
Évaluation :
5

Only thing that was a challenge was canceling at end. Took a few calls. Thanks Pat

Patrick H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin F  |  Premières impressions 
Évaluation :
1

As my moving helpers and I we're going up to the third-floor to the lockers I rented. We went to the elevators to go back down to get another load. This is when we discovered the elevator no longer worked. There is only one elevator in the building and one stairs. Employees stated they had called the maintenance man who would be there either later that day or the next day. Which was great but I had my movers I hired waiting there for quite a while at $120 an hour. By the time the lady called me that same day, the movers had already taken another job. My son and I had to go and get the stuff out of the hallway and put into the lockers. This was a disgusting horrible situation with Uhaul. I also had trouble with truck rental and my storage locker and parking spot that I had reserved with Apple Valley U-Haul approximately two months ago as the reservation was the entire thing was miserable

ROBERT R  |  Premières impressions 
Évaluation :
5

Thanks Tony and "Mom". We feel in great hands. You are so friendly and kind.

Michael D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie F  |  Premières impressions 
Évaluation :
5

Clean, easy access, perfect location. Friendly service.

Joe S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRAD U  |  Premières impressions 
Évaluation :
4

Well Done Lakeville, MN!!!

alan b  |  Expérience générale 
Évaluation :