Mandy at the Lakeville MN location saved the reputation of your company. Before I reached Mandy I was transferred to and talked to 6 different areas of responsibility. She immediately took ownership and control of my sister's and my order. I am eternally grateful for her friendly manner and take charge attitude . Thank you Mandy.Jane C.
Customer Reviews for U-Haul Moving & Storage of Lakeville
Pour nous contacter
Lakeville, MN 55044
(Corner of Cedar and County 50)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 12/24/2021: 7h00 am à 4h00 pm
- 12/25/2021: Fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Pamela L. | Expérience générale
Excellent service, great employees!Douglas W.
Le client n'a pas laissé de commentaire.CHARLES G.
Le client n'a pas laissé de commentaire.Charles G.
Le client n'a pas laissé de commentaire.Anthony D. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY W.
Great operation.mike c. | Premières impressions
As of yet, I have not received an email receipt of the rental on Thursday/Friday, November 18-19Wendell A.
Le client n'a pas laissé de commentaire.chuck A.
Trailer was junk but the employees at the location were very goodBrett A.
The gentleman that helped me was fast and efficient. A wonderful person to work with.Carl S. | Expérience générale
Le client n'a pas laissé de commentaire.thomas L.
This was so easy! Everything went as planned and everyone was super helpful!Kimberly L.
Le client n'a pas laissé de commentaire.David H.
Top of the line service and very professional. I would highly recommend this facility to anyone I know. Very clean and it's a good place that I know that I can take my things to and it will be taken care of.Melanie T. | Premières impressions
Le client n'a pas laissé de commentaire.Matt K.
Le client n'a pas laissé de commentaire.Amy W. | Expérience générale
They are always greatAntwan G.
Excellent service! I did the mobile check-in and my truck was running and warm when I got there. A very polite assistant was there to help if needed. Same for the return. Best experience with U-haul ever!Andrea V.
Great serviceDAN W.
The whole experience was almost perfect. The delivery of the U-Box was on the day and time, the mattress pads were very appreciated, the pickup was on time and the box was delivered to my son in L.A. within one week, rather than two! There was a minor snag with the telephone number they called for the L.A. arrangements (mine rather than my son's) but he received the U-Box and everything arrived safely and in great shape. Je recommande fortement ce service. Merci.Anne D.
The guys that I interacted with at the UHaul facility were great...THOMAS C.
Le client n'a pas laissé de commentaire.Sandra J.
Customer Service was great! Thank you for the help!!Jeffrey M.
Le client n'a pas laissé de commentaire.JEFFERY S.
friendly and helpful staff. very appreciated during a stressful move. thank you!Trudy L. | Premières impressions
The staff, particularly the wonderful, friendly and efficient Texan woman who served me, were a pleasure to encounter. She went above and beyond, and I would use this location again because of this service and accommodations she made to get me a van.NANCY K.
fantastic location and Personnel. will definitely let people know.Mark A.
The guy that helped me was SUPER great and even fixed my flat-4 plug in minutes!Justin P.
Le client n'a pas laissé de commentaire.Jonathan A.
Thank you all!adam L. | Expérience générale
Le client n'a pas laissé de commentaire.John H.
I forget the woman's name but she was very helpful friendly and funny. She was extremely helpful, thorough, and made the whole experience, an experience! Dale R. | Premières impressions
Le client n'a pas laissé de commentaire.ROGER S.
Very courteous staff. They didn't have the truck I needed when I was there and told me they would have one tomorrow. Kit even an hour later, someone had brought one back. They called me to say they had a vehicle available for me today and I was able to get my work doneCHRISTINE N.
Le client n'a pas laissé de commentaire.Jeff J.
I'd say you're already there. Perhaps ping pong, pool or a Big Buck Hunter HD Machine. Or a golf simulator might do the trick. Thank you, you guys are awesome! Keep up the good workMax B.
Le client n'a pas laissé de commentaire.Rebekah R.
Very friendly, and cool customer service, and was very clear on instructions to make getting in and out of your unit a breeze..Erik J. | Premières impressions
No suggestions- great facility and great people!William W.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.ASHLEY L.
Great placeJAINARAIN B. | Expérience générale
Person hooking up trailer and car very helpful Undervseats dirty, windows not clean, no UBS port As promised, windshield wipers squeaking need replacementRobert A.
Windshield wipers squeaking No UBS port as promised Lighter plug-in did not work No cruise control? Terrible shocksRobert A.
Dropped off at 8:45 PM store was closed. Had to call you to get instructions. Print on return document could be a bit larger.Suggestion it would be nice to be able to call and find a local number of the drop off site so that you know when the site is open or closed.Gerald U.
Le client n'a pas laissé de commentaire.Scot D.
Le client n'a pas laissé de commentaire.WADE O.
Le client n'a pas laissé de commentaire.Lorimore N.
Bryant Hall and another gentleman were very helpful and patient. Really appreciate their extra effort !JEFFREY L.
Good value. Easy to access our storage unit.Patrick P. | Premières impressions
Le client n'a pas laissé de commentaire.Brian P.
Nothing, the service was great. Bryant deserves a bonus and a raise. Help that man outJames M.
I would like to recognize Tony for doing a wonderful job , he is exceptional and I would recommend anyone to do there rental at this location ðŸ˜ŠTajram S.
Le client n'a pas laissé de commentaire.Andrea H.
Only had 2 / 7 items I reserved over 2 weeks ago making my move take twice as long. Wasn't able to get any furniture carts, only 1 of the 3 hand carts, no mattress bag. Supply chain issues are apparent but then don't offer options in reservation.HUNTER I.
Experience was great! Only near negative thing about the entire experience is that the end of one of the front hold down straps was getting in rough shape and should be looked at for replacement.Alan K.
Not a fault with uhaul. I think the movers who loaded the boxes were a bit inexperienced as the packing was haphazard and many things that should have been padded were not. Large framed photos and TVs were not only un padded, but instead of being placed safely alongside box panels, were added at the end where items had fallen into them and broke large TV. If it hadn't been for the wonderful assistance of Jamie (who delivered the boxes here in knoxville) much more than the TV would have broken. As she helped me open the boxes all the large framed/glass items came tumbling out. She was able to help me stabilize them so I could get all but the TV out safely (it was already broken from the poor packing and items falling into it). Due to the chaotic nature of the packing I'm shocked that only some furniture was scratched and nothing else was broken. With a little better care and experience those things would have been avoided and I really think I would have ended up needing one less storage box. I can't say enough what a great help Jamie was! In addition, the movers who helped on this end (Git&Go) were fantastic and went above and beyond to help me.ELIZABETH L.
Le client n'a pas laissé de commentaire.PATRICK M.
Le client n'a pas laissé de commentaire.Heather G. | Premières impressions
Ensure that the back of the truck's interior is clean and not a hazard prior to renting.Gregory B.
Le client n'a pas laissé de commentaire.brian P.
windshield washer fluid was either empty or did not work.Dale S.
I have worked with the Lakeville outlet several times. The staff is well trained. The manager is a real problem solver.james M.
Le client n'a pas laissé de commentaire.Kevin J.
Le client n'a pas laissé de commentaire.Ann G. | Premières impressions
Le client n'a pas laissé de commentaire.Maurice M. | Premières impressions
Le client n'a pas laissé de commentaire.JASON M.
Le client n'a pas laissé de commentaire.MILES L.
Le client n'a pas laissé de commentaire.Bonnie K.
Le client n'a pas laissé de commentaire.Mike K.
Le client n'a pas laissé de commentaire.james C.
Le client n'a pas laissé de commentaire.Douglas M.
All was grandâ€¦only â€œtidyâ€ recommendation is to wash the INSIDE of the windshields. Thanksâ€¦it was a very positive experience. Ohâ€¦.I haven't yet received a email receipt of the rentalâ€¦could I get that pleaseâ€¦order #84212478. ThanksWendell A.
The smell of cigarette smoke was so bad that I actually started coughing.Oscar I.
Le client n'a pas laissé de commentaire.Timothy P.
Le client n'a pas laissé de commentaire.Terry M.
Excellent customer service and follow upMark B.
Le client n'a pas laissé de commentaire.PHILIP M.
This location was excellent. Original facility where reservation was made in Hastings did not have it available as promised and NO ONE notified us!Michelle L.
Le client n'a pas laissé de commentaire.KEVIN F.
Le client n'a pas laissé de commentaire.Connie D. | Premières impressions
Great people!Michael B. | Premières impressions
Karren was pleasant and very helpful!Matthew M.
Wonderful, friendly service from all team members.Kelly S.
Everything was so smooth and easy!! Truck was great and the staff was fantastic!!Brian N.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.gary P.
A bottle of cologne and partial bottle of wine left in cab when I picked up truck.Douglas M.
Everything was great! I will definitely be back - Thanks!MICHAEL W. | Expérience générale
Le client n'a pas laissé de commentaire.PAUL W. | Premières impressions
No commentJohn E.
Smile more!STEVEN S.
Very Friendly and ProfessionalMia M.
Was a great experience, I don't think there was anything to improve. Merci.Mark M.
Le client n'a pas laissé de commentaire.DEBORAH E.
Le client n'a pas laissé de commentaire.David T. | Expérience générale
Great experience getting my RV/bus situated at this UHaul facility. GM was very helpful.Jeff C. | Premières impressions
Leron Brookins was very helpful, answered all questions I had and made it a smooth experience. Would be happy to do business here again!Thomas W.
The pickup was easy and quick. The return was a little confusing. back in Illinois when I rented, upon return I pulled under the green awning and then proceeded inside to hand over the keys and approve the gas and mileage. I received a receipt in less than 2 hours. When I returned my van in Minnesota a gentleman was walking around in regular clothes. I had no idea that he worked there. He took the keys and told me I was all set. I started to worry a bit when two days passed and I did not receive a receipt. I had to call uhaul and request it.JENNIFER P.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Scott P.
Best Customer Service. Soo friendly!Thomas J.
Walkthrough and explanation of the storage facility was done with great detail. The facility is impeccably clean.RON R. | Premières impressions
Le client n'a pas laissé de commentaire.Margaret S. | Expérience générale
Le client n'a pas laissé de commentaire.Jesson E.
We had a long day which mentioned above didn't start as it was supposed to. We completely blanked on filling the gas, and called them to explain the situation since we dropped it off a day early. Not willing to work with us whatsoever to fix the problem. It would have been the right thing to call it even with the amount of money we are out from our truck not being available on time. Please do better.Ryan C.
Second elevator would improve the experience.Mike A. | Expérience générale
Leron and crew are always greatAntwan G.
I was not happy with some parts of the service. They changed my reservation at the last minute which created a big snag in my plans. When I asked about it, they gave excuses that could have been explained to me at the time of reservation as caveats to placing the reservation. They were also not very friendly, too basic. In addition, they did not prepare me for all the required steps I needed to take with the drop off. There were a lot of tasks and details with the one way drop off that had to be managed and there was no cautionary warning about this beforehand. Things like the drop off specifics, taking and uploading photos, finding where to leave the key, cleaning out the back (no broom), and so on. I was grateful for the ability to drive a relatively long way for my move and leave the truck there, but there should be more upfront information about the whole process. The current way of doing it causes a learn as you go situation which adds stress to an already stressful time.BRIDGET B.
Le client n'a pas laissé de commentaire.JOSEPH P.
Le client n'a pas laissé de commentaire.Kelly L. | Premières impressions
This worked great for us. Thank you!Angela W.
Tony, KC and the entire crew were super helpful!!!!!!!Lori O.
I had such a great experience. Moving is so stressful and Leron and his team put me at ease. Professional, friendly and everything was ready for me in a very fast manner. I highly recommend U-Haul Moving & Storage of Lakeville. Beautiful facility and top-notch service. :)Christie K.
Outstanding location, service and personnel! You all run a tight ship and set an amazing example. I will be back. Thank you for all that you do!Adam N.
Le client n'a pas laissé de commentaire.THOMAS N.
It took forever to be approved to be able to drive the vehicle via the electronic sign in. It was very frustrating to just be standing out there next to the vehicle waiting for my phone to say I was approved- especially without a live person to discuss it with and determine if there were any issues that were slowing things down. After I finally got approval, I was told to go inside and get the key from a person at the desk. Why didn't they just have me sign in and get approval from that person? It seemed like a huge waste of time and definitely not a quick way to get things going.Stephanie V.
Le client n'a pas laissé de commentaire.Emilia K.
The two people I had interaction with at the counter, one for pick up and one for drop off, were very helpful.Kimberly D.
Le client n'a pas laissé de commentaire.Elden P.
The entire staff is so helpful and friendlyâ€¦laron, Tony and everyone !Alexander S.
Incredibly friendly staff! Very clean and well maintained facility. I was really happy with the whole set up and feel very comfortable storing my items with them I highly recommend them!Sarah W. | Premières impressions
Le client n'a pas laissé de commentaire.Christine L. | Expérience générale
Le client n'a pas laissé de commentaire.Kevin R.
We chose this location, a bit further away, due to its reviews and the fact that it was a Uhaul franchise. Not some other store that just rented a few trucks. We had a small window and didnt want any hassles. Everyone was so pleasant and we had an enlightening discussion about trailer hitches which will lead to future business.Debra G.
Le client n'a pas laissé de commentaire.Dale W. | Expérience générale
Le client n'a pas laissé de commentaire.Beth V. | Expérience générale
Le client n'a pas laissé de commentaire.Julie B. | Premières impressions
Leroy is an outstanding service member. Attentive and helpful.Anthony V. | Premières impressions
Le client n'a pas laissé de commentaire.cheryl b. | Premières impressions
Le client n'a pas laissé de commentaire.Kathy V. | Premières impressions
Le client n'a pas laissé de commentaire.barara w. | Premières impressions
Family owned and operated! They are amazing!Elizabeth F. | Premières impressions
Le client n'a pas laissé de commentaire.John S. | Expérience générale
Le client n'a pas laissé de commentaire.Angie L. | Expérience générale
Le client n'a pas laissé de commentaire.LAURI E. | Premières impressions
The staff was super nice and accommodating all day long. There were just genuinely a nice group of people!! Love the indoor loading and off loading.Tom S. | Premières impressions
Le client n'a pas laissé de commentaire.Leeann D. | Expérience générale
Very friendly and easy to register and access our storage. The area is very clean and I feel confident that our items will be secured.Hector R. | Premières impressions
Very friendly and helpful staff and made the move about as painless as possible! Would definitely recommend to anyone looking to put stuff in storage!Aaron F. | Premières impressions
Le client n'a pas laissé de commentaire.Pamela L. | Premières impressions
Le client n'a pas laissé de commentaire.andrea f. | Premières impressions
Antonio went out of his way to assist us and was very flexible with the process of canceling our Ubox reservation and moving our belongings to a storage unit. I would definitely recommend this place.Andre H. | Premières impressions
Always the best service, always very helpful.Kent B. | Premières impressions
Le client n'a pas laissé de commentaire.Donald R. | Premières impressions
Very friendly and helpful staff and GM. Best ran and cleanest storage facility I have seen.Jeffrey M. | Premières impressions
Le client n'a pas laissé de commentaire.Kenneth A. | Premières impressions
Le client n'a pas laissé de commentaire.Mike A. | Premières impressions
The staff was great! very friendly and helpful!Mia M. | Premières impressions
Le client n'a pas laissé de commentaire.Rosco J. | Premières impressions
Le client n'a pas laissé de commentaire.William C. | Premières impressions
Antonio Villahermosa and his team were great!Michael E. | Premières impressions
I like the way I was treated by the staff and they explained how everything works for us who rents l sure we will be happy for a long time thank youDonald L. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony D. | Premières impressions
Le client n'a pas laissé de commentaire.Kerr Dental K. | Premières impressions
Le client n'a pas laissé de commentaire.Tom T. | Premières impressions
Le client n'a pas laissé de commentaire.Margaret S. | Premières impressions
Tony and his team are excellent! They took the time to review options for storage , packing and cross country shipping. Really impressed.David R. | Premières impressions
Thank you Tony, KC, Brian and other staff for a great experience moving to Minnesota. 😀Felicia M. | Premières impressions
We were made to feel most welcome. The GM went above and beyond!David M. | Premières impressions
Le client n'a pas laissé de commentaire.Jessa C. | Premières impressions
Le client n'a pas laissé de commentaire.Katy G. | Premières impressions
No commentsvitaliy k. | Premières impressions
All the information taken for the account is inaccurate. And I still don't know how to get it changed.WILLIAM S. | Premières impressions
Le client n'a pas laissé de commentaire.Alex S. | Premières impressions
Everything was proper except there was no lock inside the unit as stated in my text confirmation from an online rent process.Aleksandr V. | Online Move In
Le client n'a pas laissé de commentaire.David T. | Premières impressions
This place is great. You have everything.. the only improvement would be your hours. Clean and efficient. The workers are pleasant and helpful. Understanding . I cant say enoughJulie K. | Online Move In
Le client n'a pas laissé de commentaire.Christine L. | Premières impressions
Tony and his staff at the Lakeville U-Haul are all so friendly and helpful! Everyone worked hard to accommodate our needs. The staff members here are all attentive, and I appreciate how easy it was to work with everyone. The whole move in process was stress free, even when there were a few hiccups with the computer system being down. Tony problem solved well. Great customer service all around!adam L. | Premières impressions
The instructions received did NOT include the fact that we needed to stop at the front desk for a key card. We set off the alarm. .You need to update your instructions! Thankfully it was during office hours and not a different time.Jolene H. | Online Move In
Le client n'a pas laissé de commentaire.Andrii S. | Online Move In
Le client n'a pas laissé de commentaire.Patricia G. | Premières impressions
Leron has been there EVERY time I've gone there. He must work like 80 hours a week. Hes been super helpful, very honest, and the tour he gave was amazing. The facility is new so I don't know if cleanliness could be an issue, but it is extremely clean and tidy.Nick S. | Premières impressions
Le client n'a pas laissé de commentaire.Megen K. | Online Move In
Le client n'a pas laissé de commentaire.Jeff D. | Premières impressions
Awesome storage unit and staff!NANCY M. | Premières impressions
Antonio was great to deal withChris J. | Premières impressions
Excellent customer service and knowledgeable and explained and answered all of my questions. Very clean facility.Randy S. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberly H. | Premières impressions
Staff was VERY helpful and nice, building very easy to navigate and close to home, the facility was basically SPARKLING it was so clean/near, and the 24hr access is awesome because our work schedule is all over the place.Paige N. | Premières impressions
Le client n'a pas laissé de commentaire.BENJAMIN B. | Premières impressions
Friendly, thorough and quick. I asked to upgrade the size of storage unit last minute and it was a breeze!! This facility is amazing. Completely impressed! Bright and clean.Susan S. | Premières impressions
Everyone was kind and friendly at the facility. They thoroughly explained how to use the entrance system, and directed me through the facility to help me find my unit.Emily R. | Premières impressions
Le client n'a pas laissé de commentaire.Tim C. | Premières impressions
Such a nice, clean facility and the staff goes out of their way to be helpful. Leon, who helped us rent a storage unit as well as rent a trailer for our move was terrific- so kind, pleasant and knowledgeable.Mark B. | Premières impressions
Le client n'a pas laissé de commentaire.Rama R. | Premières impressions
Staff was amazing!! Very kind and helpful!Zachary O. | Premières impressions
Very friendly staffChristie C. | Premières impressions
Le client n'a pas laissé de commentaire.Beth V. | Premières impressions
Tony could not have been more helpful and accommodating! He answered every question, showed me the facility and how to access my unit any time. The facility is beautiful and clean. They have a variety of carts (even a pallet jack) for you to use. Could not have asked for a better experience!HYPERGRAPHIC P. | Premières impressions
It was such a great experience. I own a restaurant and the team at uhaul was so professional, friendly, and accommodating. Be proud of the Lakeville Team!! First Rate!!Bob K. | Premières impressions
Le client n'a pas laissé de commentaire.Michael G. | Premières impressions
Staff was very helpful and friendly! Thank you!Ralph H. | Premières impressions
Le client n'a pas laissé de commentaire.Stephanie O. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.