Évaluations des clients U-Haul Moving & Storage of Latrobe

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Latrobe

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JAMES P.
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Le client n'a pas laissé de commentaire.

Gregory P.
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Le client n'a pas laissé de commentaire.

Brian P.
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Le client n'a pas laissé de commentaire.

Walter R.
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Pull the franchise off the woman in acme. I had to drive 30 months out of the way twice because she couldn't be bothered to meet me to give me the truck I had reserved.

Judith S.
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Le client n'a pas laissé de commentaire.

Sam S.
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Le client n'a pas laissé de commentaire.

borett W.
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Le client n'a pas laissé de commentaire.

Doug P.
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Le client n'a pas laissé de commentaire.

Janet H.
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Mike was very friendly and knowledgeable!

denny M.
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every thing was fine ,,,except i ordered a ford van,,,,and all they had was GMC

Melvin D.
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Le client n'a pas laissé de commentaire.

dorette W.
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Le client n'a pas laissé de commentaire.

Thomas N.
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Overall great. A little dirty inside the load area, but nothing a quick sweep didn't cure.

STEPHEN P.
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Le client n'a pas laissé de commentaire.

Brent P.
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Night and day experience from pickup to drop off. The staff dropping off was incredibly helpful and professional I went from thinking i wish there where more options than I haul to very pleased after my drop off experience

Pamela M.
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Le client n'a pas laissé de commentaire.

ed M.
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I've been renting from U-haul for decades when the need arose. This particular experience is at the very top. Friendly, knowledgeable, efficient and quick is a very combination. Thank You!

laura E.
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Le client n'a pas laissé de commentaire.

john P.
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Le client n'a pas laissé de commentaire.

Mark F.
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Le client n'a pas laissé de commentaire.

Thomas W.
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Le client n'a pas laissé de commentaire.

ulrike E.
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Le client n'a pas laissé de commentaire.

TAMMY S.
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The back of the van smelled and was dirty

Samuel T.
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I was not informed ahead of time that the storage facility was not yet ready for storing my belongings. The lobby was a mess, and the storage area was even worse. I was sent on an hour-long chase to find a useable storage space with my hired movers in tow, wasting the money I'd already spent on them. It was a disaster.

John N.
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Le client n'a pas laissé de commentaire.

Karl S.
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Le client n'a pas laissé de commentaire.

pam C.
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Le client n'a pas laissé de commentaire.

Adam B.
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I did the online check-in the night before I rented to truck only to have to do it all over again when I went to pick up the U-Haul. I then returned the U-Haul the same evening with a full tank, I went 4 miles over my estimated mileage, and then had another 41$ charge added to my credit card. I called the U-Haul store where the manager told me he didn't know what happened, maybe I was charged for a second day. My card still has not had the 41$ refunded. The truck was fine , service not so much.

Paul R.
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The reason that I stated above that the truck was not clean and well maintained was that the windshield was a mess. It was all smeared on the inside, and looked like it had not been cleaned in months. The outside cleaned off when I used the windshield wipers and washer fluid. This is a safety issue, so I cleaned it myself. Otherwise the truck was fine.

Paul G.
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At pick-up and return, manager behind the counter was not wearing a mask. It is the law in PA for businesses to wear masks. Follow the law!

Joy W.
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I really like the new location in Latrobe Much easier to get to and big open show room!!

cody S.
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Le client n'a pas laissé de commentaire.

Heather B.
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Le client n'a pas laissé de commentaire.

Kevin M.
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Le client n'a pas laissé de commentaire.

James F.
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Le client n'a pas laissé de commentaire.

MARK B.
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Alec, the employee from that location was very helpful & friendly.

Darl D.
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Le client n'a pas laissé de commentaire.

Lindsey S.
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Top notch experience from beginning to end! Used on-line pick up and it was flawless! Highly recommend!

Juanita P.
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Le client n'a pas laissé de commentaire.

Dennis M.
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your new pick up system,,,,use of phone,,,,,being on hold for 51 minutes,,,,,is terrible !!!!!

Rex H.
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Le client n'a pas laissé de commentaire.

michelle G.
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Le client n'a pas laissé de commentaire.

CLAUDIA P.
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Le client n'a pas laissé de commentaire.

Courtney Z.
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Le client n'a pas laissé de commentaire.

thomas C.
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Le client n'a pas laissé de commentaire.

Patrick N.
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Everything went so smoothly from online reservation process to returning. Will use this location again. Thanks!

Chadwick B.
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I didn't get charged for it but I got a text from yahs stating that I had to go on this site an inform yahs when I drop off truck after hours. If not I get charged an extra $20. I left my phone in the U haul truck over night so they not charge me for something I not know about.. maybe next time they can inform you of that in person. Thank you very much. The guys at this store where very kind. Had truck since 9am and dropped it off at 8pm.

Belva M.
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The staff were very helpful and considerate of our needs . We were extremely satisfied with the service we received at Laurel Mt Plaza in Latrobe .

Jocelyn C.
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Le client n'a pas laissé de commentaire.

Robert H.
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Worked with us was in a pickle had a really bad couple off days and really appreciate the understanding good poeple ??

einar S.
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The staff was highly professional and pleasant to talk to. My rental vehicle was ready upon arrival. I loved how organized and smooth the rental was. Thank you...

bernie B.
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Le client n'a pas laissé de commentaire.

Robert S.
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Le client n'a pas laissé de commentaire.

JENNIFER S.
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Le client n'a pas laissé de commentaire.

Shawn H.
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The customer service was great truck was a newer truck but the radio only had one volume. And there was trash left under the seat.

Darin D.
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Le client n'a pas laissé de commentaire.

sandy K.
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There are plenty of Uhaul dealers near me, but I had to go more than 30 miles out of my way to pick up a trailer.

rodney G.
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I feel I was treated very nice. The truck I rented was clean and seemed very reliable. I will definitely use them again and would definitely recommend.

jack N.
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Le client n'a pas laissé de commentaire.

jay F.
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I see nothing. Mike treated me with much respect and is great representative for U-Haul.

Jennifer K.
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The gentleman who assisted us was very nice and professional.

Kenneth P.
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Friendly service

robert B.
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Le client n'a pas laissé de commentaire.

RICHARD VERNON N.
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I only rented an appliance dolly but Mike was very helpful, showed me how to use it, and helped me get it in my suv. I will use this location again should the need arise.

Sidney M.
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Le client n'a pas laissé de commentaire.

Karin B.
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Le client n'a pas laissé de commentaire.

Santino S.
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Called location day before to reserve van for 7:30 am. Employee did not tell me that location did not open until 10. When I got there the day Of, called location And spoke to team member On The phone (joe?) He told me I'm going to have to wait until someone gets there before I can take the van out, called corporate uhaul and they said he was wrong just follow the online instructions to rent out the van. After I got back with then can employee saw me but kept talking with friends that were non employees A+ for customer service corporate line F for customer service at location

Tom F.
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NEW SETUP IN THE OLD KMART IN LATROBE WHICH IS IN A STRIP MALL COMPLEX. LOTS OF INDOOR CONTROLED ENVIROMENT STORAGE & LARGE PARKING LOT WITH EASY ACCESS FROM ROUTE 30 EAST. THERE IS A GET'N'GO FUEL STATION IN THE PARKING LOT DIRECTLY NORTH OF U-HAUL. THIS ALLOWS CUSTOMERS TO FUEL UP ON PREMISES UPON RETUNING RENTED VEHICLES. THE STAFF IS FRIENDLY.

Wendell K.
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Le client n'a pas laissé de commentaire.

David C.
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I spent time the night before pre-registering & paying because I knew I was going to be under time constraints. When I got there I told the guy several times I did this and he was unable to find my pre-registration and started a new rental. I again told him I did this already and he finally found the reservation. Even after pre-registering, it still took about 40 minutes to get my trailer hooked up and me on my way.

Thomas W.
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Le client n'a pas laissé de commentaire.

Dawn B.
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Fast and easy process. Low rates. Van was like driving a car. Mike was very kind and made process easy at the new Mt. Laurel Plaza store!

Bethany Y.
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Excellent and friendly customer service. Top notch! Thank you for your help and speedy service.

Taura Y.
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Mike helped us at the uhaual.He is great.He was very helpful when we picked the transporter up and when we returned it.

Stephen U.
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Easy In & Out, Thanks Mike

Andrew P.
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Le client n'a pas laissé de commentaire.

Linda H.
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Le client n'a pas laissé de commentaire.

Michael F.
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Your services are garbage and the way you hold peoples money for a week and take yours instantly is a complete joke. You can all fuck yourselves

Non reviews have been submitted for this location.

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