Customer Reviews for U-Haul Moving & Storage of Leominster

4 732 évaluations

207 Central St   Leominster, MA 01453
(Rt 12 S)

(978) 534-7904

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(978) 534-7904

207 Central St
Leominster, MA 01453
(Rt 12 S)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 7/4/2022: 7h00 am à 5h00 pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures
Établissement se consacrant à la récupération adaptative.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Staff was professional, friendly, and helpful.

Victoria W. 
Évaluation :
5

Jeremy was great and very helpful. He went above an beyond for me when I needed him to

Bryan M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey C. 
Évaluation :
4

The first person told me to drop the trailer anywhere and after disconnecting the chains and lights, another employee told me I had to move it (with an attitude).

Theodore S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan G. 
Évaluation :
3

You really ought to update your fleet. That vehicle shook with the door almost coming of the hinges with a speed of 63 miles an hour. I definitely did not feel safe with it. The seats were torn and the cabin was incredibly loud while the truck was on.

bhuren P. 
Évaluation :
5

Bien

eric E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anna-Maria P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B. 
Évaluation :
5

People were friendly and throrough.

THOMAS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sarande J. 
Évaluation :
5

A very good to do business with you.

Simon A.  |  Expérience générale 
Évaluation :
1

I had no problem with the storage unit. I had every problem with the place I dropped my U-Haul at and with being charged late fees that was fraudulent. if I hadn't taken photos of my car dropping off the U-Haul the person in charge of submitting this information would have gotten away with this. I dropped my U-Haul at a different location from my storage unit. he claimed I turned in the U-Haul a day late when in fact it was a day early. thanks to my photos and the people at the storage unit I have a claim and reciept that says I will Eventually recieve my refund. I have spent hours waiting to speak to someone only for the phone to hang up on me. and then to receive no help from anyone online. the only person to help me were the people at the storage unit. i had to file a claim through them and reopen it several times bc I still haven't received my refund for the fees. I had to call the storage manager again bc he's the only one who has helped me bc to this day I still haven't received my refund. I wouldn't recommend renting from U-Haul to anyone bc of how much time it takes to speak to anyone and how little they care. by the way it's been over a month and I still haven't received my refund. this was terrible and I deserve a bigger refund for how much time I have spent on this. this service besides you having one kind and caring employee has been terrible. reference number 3721448

bianca s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth D. 
Évaluation :
5

We had no issues. Just keep equipment maintained so all have same experience.

John B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kiara P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK G. 
Évaluation :
5

Uhaul corporate did a horrible job! We had this trailer reserved at another location and had to find out after confirming they did not have one. Twenty min call later we were sent to this location ! They were gewat

Maria B. 
Évaluation :
5

Rien

Jeffrey C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aidan C. 
Évaluation :
5

The manager and employees were exceptionally helpful, friendly, and knowledgeable. I couldn't have had a better experience!!!

larry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LONGTSE N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Ammies M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Great job, friendly service

Rick P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Julie B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wankin Y. 
Évaluation :
3

Have enough staff on so it doesn't take an hour to get processed to pickup truck. Don't charge the $14 fee when it is declined. Lastly, email the final bill when you say you are going to. Don't make me have to follow up to receive it.

Robert P. 
Évaluation :
5

I was especially pleased by the staff. They were very helpful when I needed an adjustment to my reservation on the fly. Natalie, Jeremy and Jake were all wonderful. Please let them know how grateful I was for their assistance and willingness to go the extra step!

Marianne F. 
Évaluation :
5

This is a fantastic location. Employees are knowledgeable and friendly! Definitely recommend and will use again in the future.

Erin H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSAN M. 
Évaluation :
4

I was told we would get an email when they finished processing the trailer and we have yet to receive an email that the trailer was received even though I brought it to them 5/22/22 at 1130 am

Francis S. 
Évaluation :
2

I was having trouble withe automated drop-off for my trailer. I understand that the process should be able to be done without help if the personnel, but the website was not letting me submit my pictures and I had to dispute the cleaning fee. I would have preferred some guidance but the two young women at the location were busy with other tasks and there was no one manning the desk to help.

Kathryn C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PAUL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

alex C. 
Évaluation :
5

Please consider environmentally and human-friendly cleaning products to clean inside of vehicles. The chemical smell was nauseating.

Lisa G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fred P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter L. 
Évaluation :
1

Very horrible service i filled the truck up with gas and they still charged me 10 dollars they thought they were wright but they were off on miles I will never rent from these thiefs once you leave the rento service they start charging you for miles I ask if they could wave my gas fee but they didn't iam so upset with this stupid company

Josa E. 
Évaluation :
2

We took a picture before we left and it was at half a tank of gas but the paper said that we needed to put 3/4 a tank so I overfilled the tank and they would not refund me the money

Tyler L. 
Évaluation :
2

Had to wait a while before anyone would help me. There was an employee on phone out front. He finally went inside to ask someone to check me in. She did not respond when I greeted her. She simply held out her hand for keys and said you're all set

Michael M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephanie O. 
Évaluation :
4

Clean the old coffee stains and stickiness from cup holders. The staff was helpful and attentive to our needs.

Robert B. 
Évaluation :
1

The whole u-haul pick up was a complete mess. Took me 4 hours. My original location Hammond in Worcester sent me to Belmont St in Worcester. The only problem was they didn't know anything about me. They didn't have trucks. They sent me to Leicester 30min away . After hours, I got there and had to wait in phone for another hour and ended up getting Twitter support to do self-pickup all the while I had three crying kids in the car.

Quang V. 
Évaluation :
5

Rien

PHILIP H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnathan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

daniel F. 
Évaluation :
1

The person at the register had me there for over an hour because he didn't know what he was doing. He charged me double for the rental. And then I bought a lock which he then charged me twice for also. I told him I needed a dolly and he said it would be in the truck. It wasn't. So the manager came out and said if I wanted one I would have to come in and rent one. As I returned the truck I came in and showed the manager I was charged twice for a lock. He rolled his eyes and said there's nothing he can do I have to call corporate if I want a refund. I then told him I was returning my truck, he looked at me and shrugged his shoulders and said "okay" as if he couldnt care less. The manager at this location is very unprofessional and the employees have no idea what they're doing. Awful experience 0 out of 10

Ryan R. 
Évaluation :
5

Friendly staff and very helpful,

Alfred D. 
Évaluation :
5

Discount if you bring it back the sameday like I always do!

PATRICIA M. 
Évaluation :
5

The pick up process and return process went very smooth and the staff is the best!!! 5 stars out of 5!!!!!

Francisco R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
4

went to drop off dolly Friday afternoon was told email/receipt will be sent soon had to call Saturday afternoon cause Jeremy forgot but William took care of it in 3 minutes!!! Great job Mr. West!!

LUCIANO V. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

marc M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Horacio V. 
Évaluation :
3

Very friendly and I love the truck because was very clean and smells good 😊 but what I don't like is the price it was very high

LETICIA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CEME G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

robert F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard T. 
Évaluation :
5

Vehicles always smell like cigarette smoke and ash. Would recommend air fresheners.

KEVIN R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM M. 
Évaluation :
5

Natalie was very friendly from the reservation taking to the delivery. She was an absolute trooper!

Sangiwa M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan D. 
Évaluation :
5

All people at Uhaul were kind a very helpful. Merci.

LUBICA V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

bergedson E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Prentiss H. 
Évaluation :
5

I did not have any problems when picking up and dropping off. Friendly and helpful staff thanks again!

Luis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

johnathan R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paul L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Chris M. 
Évaluation :
5

Keep up the good work! You leave Penske in the dust.

Ronald G. 
Évaluation :
5

Thanks for the service we did get.

maryann H. 
Évaluation :
5

Jeremy was extremely helpful and customer oriented. He hooked up the car hauler and helped us get the car loaded properly.

Mark W. 
Évaluation :
5

They were great! My husband and I we're running late therefore as soon as we pulled into the parking lot I got a text message from U-Haul saying the truck was no longer available, I was able to reserve the truck again but I had to go in instead of using my phone. The computer wasn't cooperating but the girl that was working was very patient and explained everything then she had to go ask someone for help who was in the middle of doing another job on a car but he came right in and helped her without complaining or making us feel like an inconvenience. They were great!

Lori W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adilson C. 
Évaluation :
4

My "contactless" pickup still required that I go to the counter to get the key. Otherwise, it was an ok experience. The app fails in the returning department. I could never get a photo uploaded through the app. I had to open Chrome on my phone to do the truck return steps.

Thomas O. 
Évaluation :
5

Honestly, everything was unbelievable. We were in and out within like eight minutes. The young gentleman was very knowledgeable, explained everything what we had to do if we came back after five. Because we had no clue of what time we were getting back. He was awesome can't say anything negative about renting from U-Haul. I definitely would recommend, and if I needed you again I would use you

Anthony D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Beth M. 
Évaluation :
4

Equipment was not found and we had to change to a 10 ft truck from a van. This added to the expense. The sales person, Natalie was very good and helpful.

katherine P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald P. 
Évaluation :
5

The clerks were very courteous and friendly despite how busy they were when we came to pick up the motorcycle trailer. However a helper came and directed us when we dropped off of the trailer and it was never checked back it until I got a phone call from the main office and verified the fact that we had returned it on time. Even the person on the phone was very courteous. U-Haul certainly knows what customer service is. Thank you

Mary M. 
Évaluation :
2

Always an extremely long wait

Szerena M. 
Évaluation :
5

Excellent experience start to finish

Robin C. 
Évaluation :
1

Overcharged me double. Then said they would send me an email to change price and never did.

Stephanie A. 
Évaluation :
5

Jeremy was great handle all customers in a fast friendly matter Even though he was working alone he did an amazing job and friendly attent to all customers He is awesome!

ayra V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle R. 
Évaluation :
5

The right trailer for my trip. Thanks.

david H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james C. 
Évaluation :
3

Way to expensive for the size unit I got / had

Kasey K.  |  Expérience générale 
Évaluation :
1

The manager Jeremy wrongfully charged me for gas. I have a picture from when it was returned with the indicator touching the 3/8 marker. He claims the gas is below 3/8 and refuses to refund me for the 3 gallons of gas I was charged.

Ryan I. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Derek S. 
Évaluation :
5

Absolutely outstanding customer service by William.

Bryan L. 
Évaluation :
5

Nothing. The manager gave me helpful advice in advance, and accepted returns of unused purchases without a problem.

Robert S. 
Évaluation :
4

The dolly was detached.

Joseph N. 
Évaluation :
4

I believe Jeremy was the managers name, and he went above and beyond to help me and got me on the road in a very timely fashion!! I may be off on the name, however it was the central st Leominster location. He deserves 5 stars!!! Very satisfied with the service I received

Sean M. 
Évaluation :
5

The manager at this location is of exemplary service and assistance. I will recommend this place to everyone I know. And I will be a repeat customer. Thank you gentlemen for making it easy.

CATHY R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

natalie h.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melissa C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARTHA M.  |  Expérience générale 
Évaluation :
5

Manager Jeremy deserves a raise. Amazing help and always kind. For sure 5 out of 5 stars

jennifer m.  |  Expérience générale 
Évaluation :
5

The manager is the best I've experienced in a very very long time. Explanation and professionalism exceeded.

CATHY R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEBRA A.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wayne S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniela O.  |  Expérience générale 
Évaluation :
4

An elevator or lift of some kind would be more helpful if you are using an upstair unit.

Robert A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tammy l.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Denise E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

stephen s.  |  Expérience générale 
Évaluation :
5

The manager, Jeremy, was extremely helpful and helped us immensely!

Shannon B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEAN CLAUDE R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mary M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynda F.  |  Expérience générale 
Évaluation :
5

Very patient, as I had no Idea what I was doing or looking for

CRISTINA p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lori M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

matilda c.  |  Expérience générale 
Évaluation :
3

It charge too much and on top of it, I did not have reimbursed for the weeks I didn't use the storage.

Noel C.  |  Expérience générale 
Évaluation :
5

Very pleased with the care given to my belongings and the service I received from the staff. Will recommend Uhaul in the future.

trinace n.  |  Expérience générale 
Évaluation :
3

Raising the rates on existing customers while rates for new customers remain the same is bull.

Donald S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa h.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Felix D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Grace M.  |  Expérience générale 
Évaluation :
1

Was promised a ground level but got there to find out 2nd floor. I couldn't of been any clearer when I reserved to the it must be ground level as it was for a piano that Was an upright that couldn't go up stairs

karen P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

QUINCY R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

e h.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

cecilia b.  |  Premières impressions 
Évaluation :
5

The people at this location are very friendly and helpful

Craig R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raffaela P.  |  Expérience générale 
Évaluation :
2

Staff is clueless. Show up and your unit isn't available. The processing time is way too long. Expect to be in store past scheduled time.

Deseray W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francisco G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GILDA M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Chris H.  |  Expérience générale 
Évaluation :
4

Everything was great the only thing is the location not easy to reach via telephone.

Jocelyn G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristobal S.  |  Expérience générale 
Évaluation :
5

The service has always been good very professional

RICHARD A.  |  Premières impressions 
Évaluation :
1

On the unit list it clearly showed me my locker and stairs leading up all around. I was unaware that I would need a ladder to get to my unit. It is impossible to put anything heavy or any furniture in the unit because of its placement. Will never shop at uhaul again

Hannah P.  |  Online Move In 
Évaluation :
5

The guys were great and very friendly.

Joann S.  |  Expérience générale 
Évaluation :
4

Happy to be a part of u haul customers

Abdellah A.  |  Expérience générale 
Évaluation :
5

Thanks for having me

Kayombo K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest T.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

lauren w.  |  Expérience générale 
Évaluation :
5

Reserving the unit online was simple and convenient and the staff in store were extremely helpful and finalized my reservation quickly. I would highly recommend.

Gregory P.  |  Premières impressions 
Évaluation :
5

The staff were very helpful, friendly, and responsive to all of my needs. They suggested many things that made it easy for me to load and unload my stored items. This was especially helpful during the Covid-19 crisis and their service was essential!

anthony g.  |  Expérience générale 
Évaluation :
5

Great crew at the store. Very helpful and polite.

Ralph D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

richard h.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DENNIS +DIANE D.  |  Expérience générale 
Évaluation :
3

The reason I'm giving average rating is because when arriving to the storage unit we were told that the lock hinges would be adjusted because they were loose & didn't align, which made it hard to close the lock. The guy that supposedly "fixed" it only had to put a bigger washer in the back of the door because the door is worn out were the screw is. But no.... he decided to force the screw tight. Only to realize it wasn't aligned & then grabbed a drill and just made the lock hole bigger, instead of doing the job properly. You tell me that isn't some ghetto carpentry 臘‍♀️. I know for a fact that it's going to get loose again. If he would've fixed it properly he wouldn't have to come back again when it loosens up again. The lazy work harder & double. I sure hope they don't try to charge me for something that was already messed up.. mind you that I said yes to the unit ONLY because he said it was going to get fixed for proper use. I'm not the happiest camper but I'm happy with the storage space & the facility is very clean. Just that 1 little detail would've given U-haul a 5 star rating but I have to be realistic, so there you have it.

Beverly V.  |  Premières impressions 
Évaluation :
5

Employees went out Of their way to help with any problems, clean and safe facility!! Thanks Rick

Richard M.  |  Expérience générale 
Évaluation :
4

A light in storage unit would bump my rating to Excellent

Jeff L.  |  Expérience générale 
Évaluation :
5

The employees went out of their way to make things nice and easy, they should all get a letter of recognition and a raise or bonus !! I was so impressed I rented a bigger one! Thanks Rick

Richard M.  |  Expérience générale 
Évaluation :
4

Not now

Tim S.  |  Expérience générale 
Évaluation :
4

Shop orderly, personnel very helpful.

mary h.  |  Premières impressions 
Évaluation :
4

Great staff.

Tim S.  |  Premières impressions 
Évaluation :
4

Staff were friendly and the facility met our needs

Meredith G.  |  Expérience générale 
Évaluation :
5

The staff at the Leominster facility are friendly, courteous and helpful.... Top Notch Team.

sheila d.  |  Expérience générale 
Évaluation :
5

Thanks

Dawn M.  |  Expérience générale 
Évaluation :
5

Central st in leominster ma is a great location great service fast service i will deff be going back wen i need anything from uhaul best place around

Raymond O.  |  Premières impressions 
Évaluation :
3

2nd floor storage, no elevator. Ceiling tiles out of place, dark inside unit.

Cheryl F.  |  Expérience générale 
Évaluation :
5

Everyone went above and beyond what I needed, very nice transaction, definitely will be a permanent customer I rented a unit while I was there. Thanks Rick 

Richard M.  |  Premières impressions 
Évaluation :
4

Facilities were clean and convenient, although as a long time customer I was charged a significant late fee on several occasions, which could have quickly been resolved with a phone call.

KAREN S.  |  Expérience générale 
Évaluation :
5

Very good I recomend it

raphael d.  |  Expérience générale 
Évaluation :
5

T

Kevin L.  |  Expérience générale 
Évaluation :
5

Very good company

raphael d.  |  Premières impressions 
Évaluation :
4

Great staff!! Thank you

Cynthia B.  |  Expérience générale 
Évaluation :
5

nice deal for 1 month free based on truck rentals

deborah j.  |  Expérience générale 
Évaluation :
4

Only issue I had was I couldnt figure out how to do the self return online with the truck my family rented. I would recommend finding an easier way to return trucks after hours

jason f.  |  Expérience générale 
Évaluation :
5

Great customer service all around.

Anthony F.  |  Réservation 
Évaluation :
5

.

KAREN M.  |  Expérience générale 
Évaluation :
4

All employees were knowledgeable and friendly

Andrew P.  |  Expérience générale 
Évaluation :
5

Excellent service

Deborah M.  |  Expérience générale 
Évaluation :
4

Good but took a long time, and needed a bunch of information

Adam T.  |  Réservation 
Évaluation :
4

Muito bom

PAULO O.  |  Expérience générale 
Évaluation :
1

Brang truck back to Leominster office personnel check my truck in said it was all good clean fuel the right spot 2 weeks later in a bill for $25 they ripped me off

RICARDO B.  |  Expérience générale 
Évaluation :
5

Le service a été excellent. However when we arrived at the house to move the blankets and dolly that were paid for were not in the truck! I hope a credit will be noticed on my credit card! Merci.

diane t.  |  Réservation 
Évaluation :
3

Ok experience.

Paula M.  |  Expérience générale 
Évaluation :
5

The manager Josh, is a great guy & goes above & beyond to help the customers. I loved dealing with him, will definitely recomend this facility.

Sandra m.  |  Expérience générale 
Évaluation :
3

Nice friendly atmosphere

Nilda T.  |  Expérience générale 
Évaluation :
1

Leominster U Haul, lied about my contacting them. I called & emailed them, 8/2017. Told them to sell CONTENTS. THEY WAITED UNTIL A YR LATER TO DO THIS. I AM Beyond angry, I am furious.

Mary M.  |  Expérience générale 
Évaluation :
5

The entire staff went above & beyond to ensure I had everything I needed. They were very professional and pleasant at all times. I would highly recommend this U-Haul location to family and friends.

dorothy c.  |  Expérience générale 
Évaluation :
1

This is the worst company I've ever done business with. I was lied to, harassed and over charged and now expected to pay for a unit that an employee was informed I no longer wanted. Never again.

chris d.  |  Expérience générale 
Évaluation :
4

.

Hayley P.  |  Expérience générale 
Évaluation :
5

Both Josh are really helpful.

Tarsha M.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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