Le client n'a pas laissé de commentaire.Paul M.
Customer Reviews for U-Haul Moving & Storage of Libertyville
Pour nous contacter
Libertyville, IL 60048
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael S.
Agent was fantasticKevin S.
Le client n'a pas laissé de commentaire.Jeannie S.
Le client n'a pas laissé de commentaire.Rick K.
Bill the customer as indicated on the record.....Bowman S.
Le client n'a pas laissé de commentaire.Gregory K.
Le client n'a pas laissé de commentaire.Jay K.
Friendly, informative and efficient staffSteven S.
Attentive, friendly and responsive as well as very helpful with her many questions. Highly recommended. Terrific value.Mary A.
Easy ordering and navigation online and smooth smooth transaction overall.KURT L.
Le client n'a pas laissé de commentaire.Maciej K.
Nothing very friendly and very pleasant experienceANTOINETTE J.
Le client n'a pas laissé de commentaire.Reuben W. | Premières impressions
Le client n'a pas laissé de commentaire.WLODZIMIERZ C.
Great service by Greg and his team! Dave Z.David Z. | Expérience générale
Nothing.keep up the good workðŸ˜‡ðŸ˜‡ðŸ˜‡Jose I.
The two ladies working the front desk were fantastic! Very nice and friendly.Lisa S.
All good and easy!!Cristiano D.
Le client n'a pas laissé de commentaire.Vladyslav R.
great location... advertise some special time- limited deals....martha B.
I felt secure leaving my things at this storage facility. The associates were friendly and informative. I really appreciate Greg, the associate who handled my check out. He found out the miles I drove to pick up the truck and granted double the miles to compensate for the extra driving.laura e. | Expérience générale
Le client n'a pas laissé de commentaire.Ramon N.
Everything was wonderful. The sales rep was awesome ðŸ'. Thank you very much Uhaul.Angelo W.
Very clean. Quick pick up and return. Had everything ready to go. Convenient location by the highway. Very friendly staff!ABIGAIL C.
Le client n'a pas laissé de commentaire.Mary S.
Le client n'a pas laissé de commentaire.Oleksandr I.
Le client n'a pas laissé de commentaire.Mark P.
Le client n'a pas laissé de commentaire.P D.
Nice new facilityrob p. | Expérience générale
You should allow scheduling of UBox pickup and delivery for unloading while the packed UBoxes are still en route. Having to wait for their arrival at UHaul before being able to line up moving help introduces an unnecessary delay in receiving the UBoxes at the new home.Simon L.
I think you did a great job. Very Happy. Keep up the good work!Robert L.
Le client n'a pas laissé de commentaire.Theresa E.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.Julie K.
Le client n'a pas laissé de commentaire.Gabriel M.
Why was I charged for extra miles? I took the shortest path from source to destination, and from destination to nearest dropoff and that was still somehow over the allowed mileage for the trip. Seems kind of strange to me. -This is not a comment about this specific place. Please note the staff were friendly and helpful. This is a complaint about Uhaul's software.Arel O.
Friendly, professional staff. Good experience ThanksJoseph M. | Premières impressions
Le client n'a pas laissé de commentaire.Polly R.
Le client n'a pas laissé de commentaire.Alane W.
All was good except for one unexceptionable theft from my bank account via my return after hours. It can not be more clear that the base charge is 19,99 $ a day (24 hours). They steal another 20 $. when returning the van after office hours if one does not have a smart phone with full location services turned on. THEFT by small print contract not on there website anywhere!christopher H.
Great location! Clean inside and out! Great employees with great attitudes! Will rent here again if I'm ever in need.Brandon M.
Excellent customer serviceJOHN B.
Le client n'a pas laissé de commentaire.Robert K. | Expérience générale
We booked a unit for the summer and the facility is SO CLEAN. The staff was great and I will use them again next summer for college break. Best storage facility I have ever worked with.Bryan W. | Expérience générale
Le client n'a pas laissé de commentaire.Christie M.
Le client n'a pas laissé de commentaire.Bruce M.
Charged the full price for 5 days of storageTomiris A. | Expérience générale
Polite, Helpful employee safely hooked up our 5x8 trailer, Double checked it and insured that all the lights work properly.Michele H.
Nothing, it was so easy and convenient! Thank you for making one part of my moving experience non-stressful!!!Lawrence N.
Le client n'a pas laissé de commentaire.Valerie C.
Le client n'a pas laissé de commentaire.Doug M.
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.Thomas N.
I reserved the van to be picked up and dropped off using the app. Unfortunately, the app could not pick up my location either at pick up or drop off. Fortunately the office was open when I picked it up so I could get the van through them. When I returned after hours I could not get any service and ended up parking the van at the location but had to bring keys back out the next day because the van does not lock. When I called the 800 number I was on hold for 20 min then gave up as it was a long day. You need to figure out a key drop off of people can't connect. I won't use your 24/7 service again. Very frustrating. The people at the location were helpful when I was able to talk to them. The overall experience was not good.John R.
Le client n'a pas laissé de commentaire.THOMAS D.
Website was very easy to use Very happy with total experienceMaureen W.
Excellent experience!!!dirk E.
Le client n'a pas laissé de commentaire.Stuart S.
The guy who was helping me was great!Rayan S.
Le client n'a pas laissé de commentaire.Randall G.
Nice organized location. Best rental experience yet in my 60 yearsjim L.
Le client n'a pas laissé de commentaire.DONALD L.
Nothing, friendly staff, clean vehicleslee H.
Le client n'a pas laissé de commentaire.Daniel S. | Expérience générale
Thank you for a smooth and pleasant transition. Staff was very friendly, helpful and accommodating in changing my vehicle type last minute.John R.
Greg was extremely helpful and worked with me to arrange my pick up at this location. Advised me on packing supplies. He made my rental a success!!!Suzanne B.
Very efficient process from booking in the morning to picking up the truck and dropping it off. In addition, it was very reasonably priced. Super impressed with the process and the service was great!Synda A.
There wasn't anything that I would change, everything went well with my pick up and return on the equipment that I needed, thank you very much and I will continue to use this dealership for my future needsRoger D.
Other than one person on site at times, staff and Mgr Greg were very helpful and courteous!Rita D. | Expérience générale
Le client n'a pas laissé de commentaire.Jayson K.
They had us dropping 43 minutes from our location, we seen this place stopped and the man working told us we could leave it there, as long as no one had it booked from the other place we was to drop. He checked for us and this place was 5 minutes from our location. It was awesome!!ANTHONY E.
Le client n'a pas laissé de commentaire.BRADLEY W.
All was ready as promised and was a great price. Merci.Christian D.
I moved my son from California to Chicago for medical School and having people go out of their way to help you is commendable.Richard B.
Le client n'a pas laissé de commentaire.Leroy K.
Was a fairly smooth process however the computers were pocessing slow when i was there so it took longer than expected. If there were more than one employee working, i thinks the process would be better.Curtis C.
Le client n'a pas laissé de commentaire.Jeffrey F.
Le client n'a pas laissé de commentaire.Patrick S.
Most horrible experience ever. Will probably not ever rent again.Ebony R.
Le client n'a pas laissé de commentaire.Jodi R.
The online check-ng was not working. I went inside and Greg was incredibly helpful with check-in and check-out. I will use this location again and tell others about the great service here.Mathew U.
The system was completely not working so it caused long waits and extreme stress on the only employee working there. The employee, I believe his name was Cade, was very helpful and kept apologizing that everything was going so slow.Brittany S.
Le client n'a pas laissé de commentaire.JAMES D.
I couldn't do the 24/7 share because the app/site didn't workAna P.
Le client n'a pas laissé de commentaire.Luke K.
Awesome. ThankRita W.
Le client n'a pas laissé de commentaire.Raul A.
Le client n'a pas laissé de commentaire.Angelina K. | Expérience générale
Le client n'a pas laissé de commentaire.Victor O.
Greg did an excellent job helping us. He was very helpfulBarbara B.
When I made the reservation I was told I was returning it to the uhaul near my house, turns out that wasn't the case. Had to drive back to the uhaul I rented it from. I even showed the employee there the text confirmation I got and he said well you have to bring it back here.Daniel R.
Le client n'a pas laissé de commentaire.Helen Y. | Expérience générale
Second time renting trailer. Great overall experienceMichael W. | Expérience générale
Great service.William L.
Le client n'a pas laissé de commentaire.Dawn N.
Le client n'a pas laissé de commentaire.Stanton T.
No problem.MASAKI N.
Contact less check-in was a great option; would have been nice to be able to start it maybe 15 minutes before car check out time, or to adjust duration from the end of check-in process. I wasn't expecting it to take so long and I would've adjusted my duration of use to no cut things so close.Jonathan S.
Le client n'a pas laissé de commentaire.Stuart P.
Le client n'a pas laissé de commentaire.Kurt F.
The employee was unable to resolve my issue, however he was very polite and respectful. He explained how to resolve the concerns and put notes in the reservation file. Although, I still left extremely angry and confused about why the refund could not be processed at that time, this appeared to be no fault of the employee at drop off.Nicholas S.
No improvement needed. Incredible experience renting. Will repeat and recommend for sure.Andrew S.
Awesome experience. Great help from the employees on site.Scott S.
Le client n'a pas laissé de commentaire.Jerry H.
The associate was very helpful and explained everything perfectly. The facility was very clean and is being maintained very well. I feel confident that my belongings will be safe while being stored there.Chloe H. | Premières impressions
Le client n'a pas laissé de commentaire.Vincent S.
Le client n'a pas laissé de commentaire.Stephan F.
Very efficient layout of property. Friendly staff. Great location near major highwayRichard L.
Your online system works great. Guy at the facility was efficient and helpful with the process of the rental.Bradford G.
Le client n'a pas laissé de commentaire.Stephen T.
Excellent and friendly customer interactions!John R.
Le client n'a pas laissé de commentaire.Hosep D.
Great customer service, very professional and friendly.Michael T.
Le client n'a pas laissé de commentaire.Enrique Z. | Premières impressions
The team at this location was amazing every step of the way!Michele K. | Premières impressions
Fantastic! Really cannot imagine a better storage unit situation!!! 5 STAR!Amy M. | Expérience générale
Confusion about lock / girl was new and tried to sell me one but online said came work one and then when o opened unit there was a nice letter with a new lock. She was new / maybe more training? Nice facilityShari W. | Online Move In
Le client n'a pas laissé de commentaire.deneen c. | Premières impressions
Wish there had been more visible instructions on how to access unit without setting off the alarm. Everytime I open my unit the alarm goes off. This is why I answered no to question 3.Robyn K. | Online Move In
Most highly recommended this facility and all th staff!Christopher H. | Expérience générale
If disc shaped locks are required Uhaul should provide them as part of the storage rental cost. Customers shouldn't be forced to buy them at Uhaul when they already have a good lock.Daniel S. | Premières impressions
Le client n'a pas laissé de commentaire.Michael W. | Premières impressions
Le client n'a pas laissé de commentaire.Jill B. | Premières impressions
Le client n'a pas laissé de commentaire.Lora K. | Online Move In
Le client n'a pas laissé de commentaire.JASON T. | Premières impressions
Le client n'a pas laissé de commentaire.Krista R. | Premières impressions
Staff went above and beyond to help me. Very kind and attentive. Would recommend 100 %!!!Paola R. | Premières impressions
Le client n'a pas laissé de commentaire.George K. | Expérience générale
Amazing experience. SUGGESTION: For loading and unloading support, U-haul might need to consider providing 'Automatic conveyor belt' facility (in the ladder provided with steps need to have conveyor belt ramp on one side and steps on the other side) to move goods to Upper level storage units for convenience.Suresh R. | Premières impressions
New lockers were behind schedule and had to move into two separate units as a result. I could not wait.Bill A. | Premières impressions
Le client n'a pas laissé de commentaire.Robert G. | Premières impressions
Le client n'a pas laissé de commentaire.Robert K. | Online Move In
Le client n'a pas laissé de commentaire.Erin P. | Premières impressions
we had been using a storage space at a different company. After seeing your facility we checked and found that we would pay less for a climate controlled space ! Moving in was wonderful! We were able to pull inside and unload, and they offered carts to facilitate moving large items. The spaces are all well lit and exceptionally clean and well maintained. So glad we found this place!Patricia H. | Premières impressions
I could not be happier with the move in experience. Courtney was very helpful and made sure we got into our unit. She also made sure I received credit for my free month for renting the UHaul trailer. The facility was very clean and well lit. Even the bathrooms were nice. I would highly recommend this facility for storing your extra stuff!Scott K. | Online Move In
Le client n'a pas laissé de commentaire.Robert S. | Premières impressions
I'm very happy with the accommodations, conditions and location.Ronald G. | Premières impressions
The staff is extremely knowledgeable and helpful!Denise G. | Premières impressions
Greg was awesome. The truck rental went great and moving into this beautiful new facility was easy. Merci.Steve C. | Premières impressions
Le client n'a pas laissé de commentaire.Jack D. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Premières impressions
This was an excellent facility, five stars. great help and would highly recommend.George K. | Premières impressions
very clean and accessible location.Carl S. | Premières impressions
Le client n'a pas laissé de commentaire.Nick C. | Premières impressions
Le client n'a pas laissé de commentaire.Wayne K. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.