Évaluations des clients U-Haul Moving & Storage of Lincoln Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Lincoln Park

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Joel B. le

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I'm from Indiana and I went to Detroit to help my mother move and they would not rent me a uhaul because I was from out of state. And that is bullshit I'm going to get a lawyer for discrimination

Rudolphjose V. le

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The clerk behind the desk, was so rude and disrespectful. that it upset me, had her void the contract, and I left..returned in about an hour and rented the trailer for about four hours.....I told her I rented a truck and a trailer at the Taylor location a few weeks ago and encountered NONE of this hostility or sarcasm, but they were much more polite and attended to my needs ...no problem....

John R. le

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We were not able to complete the rental for mechanical reasons...we are awaiting our refund...

Necole D. le

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Tammy was very helpful.

Jane H. le

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Le client n'a pas laissé de commentaire.

Denise S. le

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We went back on 9/7/19 at 9 am , the system was down , we where told that nothing could be done until the system came up. We went to another uhaul we where told that the other location could have done a manual order , because of that we lost time in our day to find another uhaul facility. Luckily we found another uhaul facility that went out of their we to accommodate us. We’ll never go back to the Fort street store.

Robin M. le

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I called early in the week to make sure the box would be delivered early since we were flying into Detroit just to load the box and fly back that evening. U-haul really helped me to make this happen. Eric at the Farmington Hills location was especially helpful and so was the woman who delivered our u-box. It arrived without eye lags so she ran out to a local hardware and purchased them and installed them for us. One issue we had was that our refrigerator dolly that I ordered was not delivered with the u-box. So we had to run out twice to get that and return it. Hopefully the ubox arrives safe and sound in the next couple weeks. I will update my review at that time.

amy s. le

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Le client n'a pas laissé de commentaire.

Gloria E. le

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Le client n'a pas laissé de commentaire.

CLAUDE C. le

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Everything is great just in a bad area

Davidallen N. le

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The only thing that needed attention was the front tire ratchets. They were difficult to operate. When I got the trailer to my location, I really had to put some effort into getting them to work. Then, at the end destination, I couldn't get them to release. Luckily, my Uncle had some WD40. I sprayed the ratchet gear teeth with a few shots and they released perfectly. These ratchets get a lot of road spray and debris from the tow vehicle. Perhaps a shot of spray lubricant at each return would ensure optimal operation. I will continue to use U-Haul!

Ilona T. le

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Le client n'a pas laissé de commentaire.

Michael G. le

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Le client n'a pas laissé de commentaire.

Kunwar K. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

Stanley H. le

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Le client n'a pas laissé de commentaire.

Sherri G. le

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Le client n'a pas laissé de commentaire.

LaShawn C. le

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Le client n'a pas laissé de commentaire.

Matthewmark R. le

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Overall good experience. Keep up the good work .

Mark C. le

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The customer service was awesome, very nice lady...

LYDIA L. le

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I’ve used uhaul on several occasions The rep this time was not very nice OR helpful I was thoroughly surprised She wouldn’t even send me the link for dropping off after hours and I asked Twice!!!! Will never go to this location again EVER

Paul D. le

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Le client n'a pas laissé de commentaire.

Justin T. le

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I was very impressed with the service at this location. I attempted to use U-Haul one other time at a different location (Warren) and ended up walking out the door shaking my head. This location has a very friendly, efficient staff. I was in and out in literally 5 minutes... with the right size truck I came for. My total when I dropped the truck off was nearly $35 less than my estimated cost. There is NO BS at this location, I can't say enough about how satisfied I was! Very good job U-Haul team! Like a well oiled machine

Antoine B. le

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Tammy is a liar and she’s disrespectful I have a video of her disrespecting me and lying on me then evicting me for no reason!

Diane L. le

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Always great to work with the people at this location!

Stephanie J. le

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The customer service rep was a little rude but my overall experience was good

Terrence O. le

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You Exceeded my Expectation in every way, The Young woman who took care of me was Knowledgeable, Help & It didn't hurt she was Beautiful, Thanks again

Andrew S. le

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Le client n'a pas laissé de commentaire.

David S. le

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Le client n'a pas laissé de commentaire.

Jeffrey Z. le

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Great location, but the issue is trailers with no tongue jack. The manager and I had to lift the trailer on to my truck. From there, unless you have a team of people, you are stuck with the trailer attached. It's unsafe, hugely inconvenient and plain ignorant to not have a jack attached to the trailer. This is definitely a U-haul corporate issue and the 2nd time this has happened to me.

Bryon S. le

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Fire everybody on staff and start fresh! Rude and vulgar language and no idea what customer service is.

Michael T. le

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Le client n'a pas laissé de commentaire.

Lawrence M. le

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Great job I was in and out

Candace H. le

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Le client n'a pas laissé de commentaire.

Mark b. le

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Le client n'a pas laissé de commentaire.

Laron J. le

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Good.

Lashawnda M. le

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Get not gain excess to storage unit because electrical problem with code lock can I get in after 5pm

PATRICIA S. le

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Just needs a little more cleaning up around the back area where I utilized due to it looking unclean in that area only. Other than that it was a good experience...I thought first months were free?

Shamonik W. le

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The staff was laughing about my reservations being messed up then had the wrong storage unit for me which had me there for over 2 hours. Called the general manager Tammy she just as rude as her staff

brian d. le

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Staff was very helpful and friendly.

tara l. le

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Good service.

Linda D. le

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Jarrod was very helpful!

Urena G. le

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For the amount of space i was paying for it dod not accommodate my items stoted and eventhough i had 24 hrs access to my storage it was limited to my usage and there is not one elevator available

Winifred H. le

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Unorganized young tall white guy very rude, not helpful at all . Fort street location

LATOYA S. le

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This is my favorite uhual to come too.

Tina W. le

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Great Customer Service

CARLITA B. le

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I rented a storage unit for over 4 yrs. After I paid for a uhaul truck to move my items out the storage unit the staff informed me they lost my key and made me pay for a locksmith. Rude/bad service.

Marcia M. le

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Thanks

MICHEL D. le

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No problems.