Évaluations des clients U-Haul Moving & Storage of Lincolnshire

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Lincolnshire

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Aaron H. le

Évaluation :

Went to pick up a 6 by 12 trailer needing to move my tool box. I was given a trailer that had not been cleaned out. The trailer had about 5 inches of snow in it and ice below that. I had to stop back at my house and shovel the snow out of the trailer and clear the ice from between the raised up floor areas so no one fell or slipped when moving the toolbox into the trailer. I have rented many trailers from u haul over the years and have never rented one that was not cleaned out or shoveled out like this one. If I am expected to bring back a clean trailer why was the trailer I was given not clean and ready to use. I feel that the same should go for the facility the trailer should be cleaned out and not be my responsiblity to clean it after I pick it up from the faclity and after i am done with it and about to bring it back. The employee backed me up to the trailer with out caring it was full of snow while walking past 2 other trailers of the same size and type that appeared to be clean of snow and ice.

Jingshu X. le

Évaluation :

Le client n'a pas laissé de commentaire.

Tao Y. le

Évaluation :

very frendly staff

John C. le

Évaluation :

Le client n'a pas laissé de commentaire.

JP N. le

Évaluation :

Nothing. Great staff and location.

Timothy M. le

Évaluation :

The steering was a little loose but otherwise the vehicle performed well

Lawrence S. le

Évaluation :

Helpful staff, convenient location and great hours

Adam K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Julio M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Anthony S. le

Évaluation :

Very nice service and truck tented 26’ hired professional movers to load and unload best thing I ever did. 3 room house in one truck, wow!!

Scot N. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luigi F. le

Évaluation :

Le client n'a pas laissé de commentaire.

michael P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Andrew P. le

Évaluation :

Le client n'a pas laissé de commentaire.

Luke S. le

Évaluation :

Very convenient.

David H. le

Évaluation :

Le client n'a pas laissé de commentaire.

David W. le

Évaluation :

Le client n'a pas laissé de commentaire.

Mike W. le

Évaluation :

please train your employees how to greet properly. "welcome to you haul, how can I help you today" "thank you for your business and for being the best part of our business" the frontline is the largest collection of unfriendly humans anywhere. management has to be accountable for the poor moral and unfriendliness. It seems to be widely accepted. Over the years I have never felt appreciated renting from Uhaul. FIX your frontline staff once and for good. Display core values instead of fancy tapes and boxes.

kenneth R. le

Évaluation :

Le client n'a pas laissé de commentaire.

edward K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nikolay S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Vladimir L. le

Évaluation :

Great customer service

Jack K. le

Évaluation :

Le client n'a pas laissé de commentaire.

Thomas J. le

Évaluation :

Everything was great! Thanks.

james D. le

Évaluation :

Service was great! The vehicle was clean. Pick up and drop off was easy.

TODD H. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nelson L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Gee Se L. le

Évaluation :

Le client n'a pas laissé de commentaire.

Howard M. le

Évaluation :

I booked a pick-up on-line for a different location, then UHaul changed it to this location. Why can't this be sorted out while booking. This was the only bad part and quite frankly really annoying that a national company would do the switcheroo on a customer.

Michael K. le

Évaluation :

All good.

Aleksey Z. le

Évaluation :

Le client n'a pas laissé de commentaire.

Nicholas Z. le

Évaluation :

Sales rep could be more friendly.

David M. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig R. le

Évaluation :

Le client n'a pas laissé de commentaire.

Craig S. le

Évaluation :

Le client n'a pas laissé de commentaire.

Roger H. le

Évaluation :

Everything this company has done has been utterly horrible! I still have not received my belongings and nobody seems even remotely interested in helping me find it. Legal action is my next step.

William H. le

Évaluation :

Joe and his team ate EXCELLENT. Always courteous, timely and professional. Rent your UHaul from this location!

Don C. le

Évaluation :

I don't recommend Uhaul at all. I received toll violations and asked for more information over the phone and email. I also clicked on the link, "More Info" from a text. No info. My card was charged.

Diane G. le

Évaluation :

Le client n'a pas laissé de commentaire.

Don C. le

Évaluation :

Got a text for toll violations. I inquired about them and was told plaza numbers and lane numbers. I clicked on a link on an email tickets@uhaul.com and asked what highway or exit and got not reply.

Thomas P. le

Évaluation :

We had a lot of trouble with this particular move, but the easiest part was coming to Lincolnshire. Attendant was amazing and solved our return issue.

Alan C. le

Évaluation :

3 years use. Awesome customer service. Exactly as advertised. Thank you.

Scott E. le

Évaluation :

Every person I dealt with was friendly and helpful. High marks to all for going over and above.

Andrew F. le

Évaluation :

alex is a great guy

Anna L. le

Évaluation :

Guy who worked there was a bit of a jerk at first. He was ok by the end of the day when we returned the truck. He did his job though so it was fine.

samuel f. le

Évaluation :

it was quick and easy to get signed up and put our items into storage

robin G. le

Évaluation :

I really appreciate the patience and kindness Justin gave me during a very stressful time. He was very easy to talk to and very helpful. So happy I chose this company for my moving and storage needs.

Sarah B. le

Évaluation :

The crew who brought my uBox to the house was friendly, professional, and on time! Thanks!!

Scott K. le

Évaluation :

Aaaa

Dianna D. le

Évaluation :

GREAT PLACE TO STORE BUT STORAGE PRICE IS TO HIGH WHEN I DID NOT USE THE WHOLE MONTH OF STORGAE JUST TEN DAYS AND THEY DO NOT PRORATE FOR YOU IN WHICH THEY SHOULD.

Linda B. le

Évaluation :

The staff was super helpful with coordinating unloading 2 U-Boxes into our storage unit.

Michael S. le

Évaluation :

Tyler who was customer service agent was most accommodating...He was friendly, and quick with our transaction. The store was very clean and our space we rented immaculate!

Pamela G. le

Évaluation :

The lady on the phone reservation was helpful and cheerful. The young man who helped me get my tailor and storage room set up at the Lincolnshire U-Haul desk was very nice and helpful.

Yordan D. le

Évaluation :

Definitely recommend

Pepper R. le

Évaluation :

All around great .. good value for your money with a very friendly staff

David N. le

Évaluation :

Alex and Travis were excellent! They did everything possible to assist us. I would highly recommend this location.