Customer Reviews for U-Haul Moving & Storage of Lindenwold

1 380 évaluations

611 Blackwood Clementon Rd   Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

(856) 627-5888

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm

Services dans cet établissement :

Pour nous contacter

(856) 627-5888

611 Blackwood Clementon Rd
Lindenwold, NJ 08021
(1/4 mile east of Laurel Road)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 9h am à 5h pm
Heures d'ouverture spéciales
  • 11/25/2021: 7h00 am - 3h00 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

IT WAS A PLEASURABLE EXPERIENCE

Eric V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
5

Love the staff and facility. Very happy with it all

Christina C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LETHA H.  |  Premières impressions 
Évaluation :
5

The location was fine, the agents were very helpful. The only problem I had was returning the truck, the app would not go past step 1 of 5 where you upload pic of odometer and fuel gauge. I tried twenty minutes to do the return on the app then I called Uhaul customer service and was on hold for 30 minutes before I gave up and just parked the truck. I returned the next morning to have the agent at the location to finish the transaction

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

mischa p.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEASE F.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

The staff there were very professional and welcoming. Facility is very clean

leon m.  |  Expérience générale 
Évaluation :
5

You should have a form on the truck for the client to fill out when it's being returned as sometimes the phone does not connect. 3 options by Internet by phone or by paper/form in the truck.

Lorna K. 
Évaluation :
4

Trish was very accommodating

Malissa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward O. 
Évaluation :
5

Very smooth transaction and the representative was amazing

vance E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHENA R.  |  Expérience générale 
Évaluation :
5

The customer service agent was excellent very friendly and knowledgeable…I would highly recommend this location.

khaaliq K. 
Évaluation :
2

The ladies at this location were nice and polite. The problem I had was the actual truck. I rented a 15 foot box truck. The driver side door was horrible. I almost pulled my arm out of socket trying to close it. The suspension seemed a little shaky especially on the highway. I went over a small bump and it rocked a little out of control and scared the crap out of me and the passenger. i had to remember to push a button on the shifter or it felt like you are driving in first gear. I was told to remember to turn the light button that controlled the cabin light all the way to the left or was it the right or it would drain the battery. The last 15 footer I rented @ the Clementon location had no issues. I feel like this vehicle should be put out of commission. I don't feel like its safe. Also the woman Highlighted what to do if the truck broke down as if they new it could happen. The did not do that @ the Clementon U-Haul. Not happy. Ray Watkins 8563577544

raymond W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Idemudia U. 
Évaluation :
5

Janet and Trish were friendly, helpful and knowledgeable. They made the whole process from beginning to end very easy and smooth.

joan f.  |  Expérience générale 
Évaluation :
4

Staff is friendly and professional

leon m.  |  Premières impressions 
Évaluation :
5

This is the best storage facility. The staff is like family. Very caring and friendly to everyone. This staff deserves a reward for overall dedication. Thank you Janet and Trisha for caring ❤

MONIQUE T.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

christine C. 
Évaluation :
5

Not anything

ella R. 
Évaluation :
4

Great customer service!

Candice B. 
Évaluation :
5

I scheduled my rental online and didn't realize the location was changed. Wish I got an email.

Cathy S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathleen W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sahliyah A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

troy h.  |  Expérience générale 
Évaluation :
3

GAS WAS NOT ON FULL WINDOWS VERY DIRTY HUB CAP MISSING

chris P. 
Évaluation :
5

THE VERY U- HAUL...WISH WE HAD MORE LIKE THEM......THANKS AGAIN AAAAA I WOULD DEFINITELY RECOMMEND THIS LOCATION. IT WAS A PLEASURE DEALING WITH THE YOUNG LADY I WAS DEALING WITH

eric V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra W. 
Évaluation :
5

Trish made this a great experience. She made our move very easy and stress free.

Mark H. 
Évaluation :
5

Nice service

mark s.  |  Premières impressions 
Évaluation :
5

Trish the customer service rep in the office was very professional. She cheerful greeted everyone who came in . She acknowledged them and told them she would be with them momentarily. Trish reviewed the contract with me. She was pleasant and kind. I will definitely return.

Alicia B. 
Évaluation :
5

Everything was perfect really pleased with the service

Lonny F. 
Évaluation :
5

The experience was great. I don't have any concerns or complaints at this time

Michael B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

anthony D. 
Évaluation :
5

My experience was very good, no problems and I use them as needed !!

mario m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

keith T. 
Évaluation :
5

Nothing to improve

Tiffiny W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kate M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marva R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONNA D. 
Évaluation :
5

The facility was very clean and well kept! The location was perfect and discrete. From the moment I contacted the facility on the phone, to my move out, the staff was beyond professional, knowledgeable, and extremely pleasant!

lisa j.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bellelin N.  |  Online Move In 
Évaluation :
2

Improve customer service. Very unprofessional.

hui L. 
Évaluation :
5

It was a smooth hassle free experience the two wonderful pleasant ladies where excellent in their customer service on my transition check in as well as check out ⭐⭐⭐⭐⭐

George F. 
Évaluation :
5

Staff very helpful

Bryan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia K. 
Évaluation :
5

Great location

angel R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rickia B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melayana s.  |  Expérience générale 
Évaluation :
5

Nothingto improve. The staff was pleasant and helpful. The truck clean and ready for us. The storage area clean.

joan F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Pedro C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toni W.  |  Expérience générale 
Évaluation :
5

THIS TIME WAS A PLEASURE EXCELLENT CUSTOMER SERVICE BUT THE FIRST TIME WAS A NIGHT MARE SENT ME HOME, MULTIPLE TIMES FOUR DIFFERENT FORMS OF IDENTIFICATION BIRTH CERTIFICATE BILLS. REFERENCES ADDRESSES AND PHONE NUMBERS WHEN I CAME IN WITH 16 FORMS OF IDENTIFICATION TO START OUT WITH

eric V. 
Évaluation :
4

The office hours are not convenient and too short during the week. The facility needs more lighting. The facility was very dark at night while trying to access the unit. Flood lights or Sensored lights would be great to have on each end and in between the buildings.

lisa j.  |  Premières impressions 
Évaluation :
5

Trish was very helpful and friendly. She explained everything we needed to know. Excellent service à la clientèle

Edward D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather R.  |  Expérience générale 
Évaluation :
5

Customer service is great and very helpful.

James G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

angela a.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melayana s.  |  Premières impressions 
Évaluation :
5

THIS, TIME WAS A PLEASURE. THE WHOLE EXPERIENCE TOOK ONLY 5 MIN. SEVERAL MONTHS AGO I RENTED A VAN AND THE COUNTER PERSON DID NOT WANT TO RENT IT TRIED EVERYTHING SHE COULD TO THROW ME OUT THIS EXPERIENCE TOOK ME ONE HOUR AND 45 MIN. AND SHE STILL TRYING TO THROW ME OUT AND NOT RENT ME THE VAN

Eric V. 
Évaluation :
5

Very nice felicity “ clean “ & welcoming

candice s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candice M.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

deanna M.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

Ernest D.  |  Premières impressions 
Évaluation :
5

Very friendly staff and other customers utilizing the facilities are very friendly as well!

ELENA M.  |  Expérience générale 
Évaluation :
5

The staff at the facility are always helpful. Over the years, I have used this particular U-Haul to buy moving supplies, to rent storage units, and to rent trucks. The manager's name is Janet and she is pleasant and professional. I would highly recommend this facility.

Carolyn S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn S. 
Évaluation :
4

My uhaul Truck rental & Storage unit was very convenient for my moving & storage needs.

Irene L.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vincent M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Francis F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
5

Very friendly service. The whole experience went very smoothly.

Jack D. 
Évaluation :
5

Very helpful and pleasant staff. Appreciate my information from previous rentals being available to expedite current rental.

Frederick A. 
Évaluation :
5

Extremely nice people!!

jeffery l.  |  Expérience générale 
Évaluation :
5

Trish is awesome!!! Very professional, friendly, and addressed all my needs!!

Shakira H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jennifer I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rudy R. 
Évaluation :
4

Staff at this Lindenwold location should be the model for the other staff members in the organization. Thank you for such a great experience. Happy Customer

Derrick L. 
Évaluation :
5

Always a pleasure to work with this office!!!

Tammie D. 
Évaluation :
4

Confirm the size of truck is the best for what I have to haul. And not to change my order.

Deborah J. 
Évaluation :
5

Online checkin process was cumbersome.

Philip P. 
Évaluation :
5

They had a big sign in the truck front windshield. We had to remove this to drive the truck. I think that should of been removed for us. We made a reservation and they knew we were renting the truck

andrea P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marque M. 
Évaluation :
4

When the truck is in the shop ensure that they are checking the tires for nails before they release the vehicle. Other then that everything else was great!!

Kenneth C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie R. 
Évaluation :
5

The customer service I received was fantastic.

Nicholas C. 
Évaluation :
5

Renting the truck was a success. However, I booked movers through Uhaul. I used Mike's moving company. It was a horrible experience. They send two very young inexperienced guys. They were suppose to move my mom from a 1 bedroom senior complex to another apt in 2 hours. They moved extremely slow and was very unsure if what they were doing. In 2 hours all they got on the truck was 3 mattress, few boxes and one couch. I have a fractured foot and my mom is elderly we ended up moving things ourselves because they were nowhere done Their services were horrible.

Antoinett T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donna M. 
Évaluation :
5

Too much picture taking for return

Kelly M. 
Évaluation :
5

I would like a full refund. I paid out way more money changing my equipment and location due to uhaul assigning my pick up location in another state

Takiyah S. 
Évaluation :
5

They were very helpful and pleasant all the time .

Nelson M. 
Évaluation :
5

The lady at the front desk was very pleasant and helpful.

Derkeisha R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nelson M. 
Évaluation :
3

Tell people about your other fees, security fee and environmental fee was never mentioned. Not an ethical way of doing business.

Michael O. 
Évaluation :
3

Charged 7,50 $ for fuel after filling the truck back to the proper level it was received. This was after having to travel to this location since 1201 Hurffville Rd, Deptford NJ 08096 overbooked trucks and did not have a truck for me at my scheduled time slot.

James C. 
Évaluation :
3

Improve your website's info on available truck inventory at your locations. This is second time I have moved with U-haul and picked a truck at the location closest to me only to then be told the following day that I had to go 3 towns over to a different location and double my total trip. At this point it seems like it is done on purpose to force customers to drive longer distances and pay for that extra mileage. Also, it took me 20 minutes the morning of to be “approved” while I was waiting for the code to access the lock box for the keys to the truck. When I called customer service they said that was normal. When I asked why they do not notify customers about that wait time I was told it would not make sense for U-haul to tell customers they are going to have to wait. I would have appreciated the notice so I could have planned to be waiting into my morning instead of then having to rush around before the help arrived for my move. Or better yet, allow the steps for the approval to be done ahead of time so it is a much shorter process to access the keys.

Zachary H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric R. 
Évaluation :
5

Was afraid of driving that big van, and it was like driving a brand new car. Very smooth. Good stopping action. And all the amenities. The process inside the office was good and clean. The person behind The counter was courteous and professional

Gayle G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Morgan H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

norbu L. 
Évaluation :
5

The manager Janet and her representative Trish were excellent they both were nothing short of angels. They both are exceptional employees. I'd use and recommend this site to any and everyone.

Keysha B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Solomon B. 
Évaluation :
5

Its good just the way it is

Virginia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnelle W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
5

Nothing at this time

Celeste H. 
Évaluation :
5

Trish was extremely nice and helpful. Great price

Edward H. 
Évaluation :
5

Everyone at this location was pleasant, helpful and kind.

Patricia E. 
Évaluation :
5

Staff was very pleasant and helpful

Frederic D. 
Évaluation :
5

very professional

Brandon H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Angela G. 
Évaluation :
5

Nothing staff was very friendly best experience I've had renting a truck

Caryn P. 
Évaluation :
5

Trish and Janet were the best. They both did everything over n beyond their job. I would rent here over n over again n yes I would recommend them both. Trish was so quick in coming out when I pulled in to check the vehicle out so I could go on with my day. It was 5 minutes or less to be on my way to my own place. They were happy for me n wished me luck. Trish even warned me of the storm because I had rented a van. That was friendly n kind to think about my move. U need more people like both of them

Lori S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela J. 
Évaluation :
5

The light inside of the truck was missing. So we were stuck to move with limited lighting. There were no lights on by our storage unit either. Not good

Maya H. 
Évaluation :
1

Dirty inside. They took my money. Even after I drop it if before 9pm.

Dawn T. 
Évaluation :
5

Thank you for Accommodating us so quickly on the day we needed a truck

Lynn B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natasha G. 
Évaluation :
5

Keep Janet and Trish!!!!!

Van C. 
Évaluation :
5

Everything was wonderful the associate was great. We were in and out very quickly..

Judge W. 
Évaluation :
3

Need to get your reservation system straight. Booked a truck for a location right around the corner from my house just to show up and be told that uhual switched my location, but never informed me. The employee had to call around looking for a truck that matched my order. I ended up being 45 minutes late to my pick up address. Very subpar service on uhual part...

PRINCESS K. 
Non les évaluations ont été soumises pour cet établissement.

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