Évaluations des clients U-Haul Moving & Storage of Litchfield Park

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Litchfield Park

Cote générale :

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Francis M.
Évaluation :

Le client n'a pas laissé de commentaire.

Craig T. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Tim M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

DONNA W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

MARTIN S.
Évaluation :

I should only be charged for 4 days as I wasn't able to return for one additional day due to internal miscommunication. Were a police report was created for the trailer as stolen. Therefore from Friday 2/26/21 from 9am to 9pm. The trailer stood in my drive way till a sheriff's officer showed up to clear the report from the system so I could drive it back to u-haul. I spoke with Kyle and explained to him that I spoke with one of his personal over the phone on Wednesday to extend to Thursday. To which he responded by placing me on a brief hold and got back on the phone to give me the all clear to extend. The trailer was back due on Thursday at 4pm i was delayed and before I knew it passed seven on Thursday. I figured I would take it back in the morning on Friday as I was paying cash. The trailer went unaccounted for from Thursday @4pm to Friday @about 9am. Because I woke to a voice Mail from the sheriffs office on Friday morning at about 830am. In which he stated that Kyle filed a trailer theft with them. Again it was un accounted for 5 hours. I believe who ever I spoke to over the phone failed to make notations or simply didn't communicate to Kyle that he okayed for me to keep the trailer till Thursday @4pm 2/25/21. Kyle became very aggressive and verbally abusive when I tried explaining to him the situation on Friday night when I dropped off the trailer. I tried explaining that I couldn't bring the trailer sooner because of the police report. I have a recording of the whole interaction and Kyle's unprofessional conduct and behavior. I am willing to provide that to corporate office as evidence of his unruly behavior. I ask that you please make a correction to 4 days of use and I will personally go in to the location to make appropriate payment. Thank you!

Brianna H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

SHANNA C.
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Le client n'a pas laissé de commentaire.

Lloyd C. | Premières impressions |
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Le client n'a pas laissé de commentaire.

CHARLES R. | Expérience générale |
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This was the best storage facility that I have ever used. Storage unit I had was perfect for my needs. I rented vehicles a few times which were clean and well maintained. Staff were friendly, knowledgeable and professional. The overall cleanliness was flawless. I give the facility and staff a well deserved excellent rating.

ROGER C. | Expérience générale |
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Le client n'a pas laissé de commentaire.

sonja r. | Premières impressions |
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The lady who made my reservation at the Litchfield location was very pushy. She is at the Goodyear location and.I definitely would not use that location. Her customer service is not all that great 🙄

roger s. | Premières impressions |
Évaluation :

Kiel, Thanks for working with us yesterday. Happy to get the 8x10 storage unit. BUT sure look forward to hearing we can move to a 10x15 by beginning of March. We probably will hold off putting anything in our 8x10 until we hear from you. Thanks. Roger

robert b. | Expérience générale |
Évaluation :

Sometime had trouble getting in do to insult truck park in the way unloading box storage for warehouse Also I feel if you leave the unit clean you should get a refund with rent left for the month 1/2 left Thanks Robert Beard (623-810-0552 )

Gary W. | Expérience générale |
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Nice people especially the manager groped us so much!

Allen E.
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I really like the after hours operations. Pickup and return, I give them a 10 out of 10

Paul L.
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Le client n'a pas laissé de commentaire.

Heather L.
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Hands down the BEST U-Haul Center I have used! Kiel and his team went above and beyond to accommodate us, and made our moving experience easier. Everyone was fast and efficient, and had a smile on their face.

Craig T. | Premières impressions |
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Kiel and his team were great, wonderful experience

Gary G.
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I called to schedule delivery of our boxes and was originally told one of our two UBoxes were still in Colorado, and they both should have been in Arizona. So of course the stress set in. Moving is stressful enough but adding this on top was too much. I spoke to three different individuals and they all said the same thing about our boxes. After days of not knowing where our things were, someone finally reached out and said both boxes are in fact in Arizona and both scheduled for delivery. I don't understand how this could of happened but it made me very upset that we paid for this service and not one person offered any reimbursement. In fact, we got charged for delivery. When a company fails on this level something needs to be done in regards to recovery. I can't believe Uhaul does this type of business. I will never use UBoxes and will highly discourage people from using this service.

JAMES H.
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Wayne was great!

edward b. | Expérience générale |
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Le client n'a pas laissé de commentaire.

DAVID R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Nathan L. | Premières impressions |
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I want to especially point out that Kyle at the Lynchfield, AZ U-Haul storage Facility, that we worked with was extremely friendly and helpful.

Debbie S. | Premières impressions |
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Great customer service. Very knowledgeable about products.

CARLA W. | Premières impressions |
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Kiel and team are alway professional and courteous.

Angelita c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

LaEunecia R. | Expérience générale |
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Kiel and his team were very polite and always available to assist.

Kenneth B.
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Le client n'a pas laissé de commentaire.

LOUIS C.
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I returned my equipment 2 days early on 2/7/21. On 2/9/21 at approximately 6:30 pm, I received a call about returning the equipment. Had to explain to them that I returned it 2 days earlier. Either someone didn't put it in the system as returned, which prevented you from renting it again; or someone didn't check system showing it was already returned. More training is needed.

ERIC T.
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Le client n'a pas laissé de commentaire.

SCOTT B.
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Le client n'a pas laissé de commentaire.

Jodi M. | Expérience générale |
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Le client n'a pas laissé de commentaire.

CHARLES A.
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Le client n'a pas laissé de commentaire.

Frank T.
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Le client n'a pas laissé de commentaire.

CHRISTOPHER B.
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I was charged twice and told one of the charges would “fall off” but it hasn't.

dina h. | Expérience générale |
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Yes your service was very helpful for us. Clean, secure, good price... Thank you very much.

Kelli P. | Expérience générale |
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I have always had a great experience with uhaul. The employees at this location was very helpful and pleasant !!! ⭐️⭐️⭐️⭐️⭐️ Thank you !!

paula h. | Premières impressions |
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Le client n'a pas laissé de commentaire.

virginia E.
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The moving help didn't show up 889859

Andre B. | Expérience générale |
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Le client n'a pas laissé de commentaire.

SHAKILA B.
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The truck I rented needs a wheel alignment and it would've been great if I didn't have to drive it all the back to surprise

DAWN l. | Expérience générale |
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We have had nothing but excellent service the whole 2 years we used their facility. the staff have been courteous, friendly and willing to help without asking. They exceeded every expectation that we had. We have moved which means we are no longer in that area. We hope if we ever have to use U-Haul again the next team will be as excellent as this one. Thank you to Kyle and everyone else.

Leslie H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

ERNEST L.
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Nothing. this manager and his team has bent over backward to provide above the bar, excellent service every time we have needed anything. I would commend him to anyone.

LYNN L.
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Le client n'a pas laissé de commentaire.

THOMAS R.
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As always everything was perfect. The management should be proud of the way this location is run. I will ALWAYS go back when I need a truck or any thing I need

John L. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Keith W.
Évaluation :

Great service!

JOHN L.
Évaluation :

Great customer service.

rebecca s. | Expérience générale |
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Staff was always courteous and informed on the products Uhaul offers

Carolyn M.
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Le client n'a pas laissé de commentaire.

marty B.
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This is my go to store. They take care of all of my moving needs from storage to boxes to trucks and equipment. I wouldn't go anywhere else. They help me keep my buisness growing and they help keep my customers happy.

REBECCA S.
Évaluation :

Provide a garbage can, yet I understand why you don't, because people will take advantage and throw any use it like a dumpster

Genese P.
Évaluation :

I felt the staff in VA were polite and accommodating better with me, the applicant than my children who the box was for. They could have been kinder being that this was a move my children were scared about moving and driving from VA to AZ. The AZ location were not as accessible when we/my children were trying to make reservations to pick up items from U-Box. It all could have been handled better for the amount of money I paid. I expected better service from both locations.

vincent A.
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My wife and I were very happy with the support.

Raymond R.
Évaluation :

Le client n'a pas laissé de commentaire.

MICHAEL W.
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Le client n'a pas laissé de commentaire.

tony f. | Expérience générale |
Évaluation :

One stop solution to all of our storage and hauling needs.

GREGORY S.
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When I called,the person answered from a different location....probably in a different state. She was not knowledgeable about the stock on hand ant the location I was driving to. She was as helpful as she could be,but said her computer showed no trailers at this location. When I got there they had what I needed

michael J.
Évaluation :

Le client n'a pas laissé de commentaire.

DENNIS W.
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Le client n'a pas laissé de commentaire.

Jorge M. | Expérience générale |
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You guys are a great and reliable company

CANDI S.
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Le client n'a pas laissé de commentaire.

JEANNIE H.
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Le client n'a pas laissé de commentaire.

CHRIS G.
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Nothing! Super fast and easy!

Asia R. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Bryan S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

CHRISTINE M.
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Le client n'a pas laissé de commentaire.

beate P.
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Le client n'a pas laissé de commentaire.

Glen W. | Premières impressions |
Évaluation :

I needed to start the move process to Glendale AZ - and this location seemed to be ideal, being within 7 miles of the future home. Upon renting a UHaul truck, found that I qualified for 1 month free rent - which helps out. I found the staff to be very friendly and pleasant, and noticed that this is a state-of-the-art facility with plenty of cameras and security sensors. The rental unit was spotless and seemed to be very new.

NORMAN O.
Évaluation :

Le client n'a pas laissé de commentaire.

BOBBY W.
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Le client n'a pas laissé de commentaire.

PHILLIP S.
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Le client n'a pas laissé de commentaire.

Ernest P.
Évaluation :

The worker doing the check-in was very professional and polite.

SHARON W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Ben O. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Connie W. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Harold A.
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Le client n'a pas laissé de commentaire.

THOMAS R.
Évaluation :

Perfect. The manager went out of his way to help in any way he could

Patty M. | Expérience générale |
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Everything was okay with the storage unit but when you decided to raise the price that's when I decided to take my stuff out, especially right now with covid going on and times are hard and people are unemployed you decide to raise the rent amount not good for me I was almost there a year with you guys but nope had to look for somewhere cheaper.

KYLE F.
Évaluation :

Le client n'a pas laissé de commentaire.

WILLIAM G.
Évaluation :

The whole crew at this location seem to work like a team, a well oiled machine. Polite, friendly, and attentive. I know I can count on these guys for anything, propane, vehicle and equipment rental. This is how I wish all U-haul locations were. Keep up the good work.

ERNEST L.
Évaluation :

Nothing. Excellent experience.

william p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Arthur D.
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Le client n'a pas laissé de commentaire.

ANGELO M.
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I recommended the location as I got picked up from dropping the equipment off and the manager was amazing.

Greg S. | Premières impressions |
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Facility is very clean. I was able to unload a 15ft truck by myself thanks to the loading dock and use of carts to move my things to a 3rd floor location using elevator. A+++

TERRY F.
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Le client n'a pas laissé de commentaire.

Richard C.
Évaluation :

The staff was very friendly and extremely patient

Robert D.
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Le client n'a pas laissé de commentaire.

PRESTON M.
Évaluation :

Awesome service!! Great staff!

WILLIE W. | Premières impressions |
Évaluation :

The staff was very helpful and polite!

stacey b. | Expérience générale |
Évaluation :

in the 10 years I’ve been a customer I’ve never experienced worst customer service from the GM Kyle. I was harrssed by phone calls because of his error and talked to very rude and degrading including his caps in text messages on replies. I was accused and blamed for his issue not properly handling situations. Instead told me when I called the emergency line he didn’t answer because it was 1 o’clock in the morning and he found this was a nuisance and I shouldn’t of called. Was handled very poorly. Make matters worse received a increased invoice starting in February for a absurb dollar amount!! I'll be taking my business elsewhere.

MANUEL G G.
Évaluation :

Le client n'a pas laissé de commentaire.

James H.
Évaluation :

None

Mike H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Perry M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jim n. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard R. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Steven K. | Premières impressions |
Évaluation :

Kiel and team do a great job. Very helpful and informative.

JEFFREY B.
Évaluation :

Le client n'a pas laissé de commentaire.

Tammy M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Alexis F. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Pam P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sydney L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joshua R. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

LISA H.
Évaluation :

Flawless service. Top notch

STEVEN W.
Évaluation :

I recently rented a U-Haul truck for the very first time and had a great experience at the location on Northern and the 303 in Surprise, Az. Kiel Durmaj and his associate John were extremely helpful and knowledgeable. Outstanding customer service with the whole staff. Definitely look forward to the next visit and definitely recommend this location. Your new friend, Wilson

BRIAN B.
Évaluation :

Le client n'a pas laissé de commentaire.

Edward E.
Évaluation :

Le client n'a pas laissé de commentaire.

Scott G. | Premières impressions |
Évaluation :

Dylan was great to work with. He allowed us to move in 2 days early.

Marcel F.
Évaluation :

I was here few times now great service keep It up guys 👏👍

JAMES K.
Évaluation :

Le client n'a pas laissé de commentaire.

Trena J.
Évaluation :

This was the most horrible experience I have ever had. I am now very sorry to say that I ever worked for UHaul. I was hung up on by managers, I was disrespected, lied to and way overcharged. I plan on filing a consumer complaint now that you have your property.

ERIK H.
Évaluation :

Le client n'a pas laissé de commentaire.

Brian T.
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Le client n'a pas laissé de commentaire.

kim R.
Évaluation :

Le client n'a pas laissé de commentaire.

BENJAMIN T.
Évaluation :

Le client n'a pas laissé de commentaire.

DELANO M.
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Le client n'a pas laissé de commentaire.

kim R.
Évaluation :

Le client n'a pas laissé de commentaire.

Douglas S.
Évaluation :

Overall 4.5 stars. The computer was down and everyone had to pay with cash and they weren't prepared for that

GARETH H.
Évaluation :

Le client n'a pas laissé de commentaire.

kirk c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JERRY K.
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Le client n'a pas laissé de commentaire.

DANIEL W.
Évaluation :

The people at this location were wonderful to work with. They took in stride the stressful situation that goes with a major move & handled it with kindness & professionalism. Highly recomend this U-Haul location!

Graham S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JAMES S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

david C.
Évaluation :

Nothing great experience

William S.
Évaluation :

Le client n'a pas laissé de commentaire.

Jorge S.
Évaluation :

Le client n'a pas laissé de commentaire.

MARK C.
Évaluation :

The computer systems had issues and could not process my card. I had to wait for a while and eventually left.

MARTINA B.
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Le client n'a pas laissé de commentaire.

SCOTT R.
Évaluation :

Le client n'a pas laissé de commentaire.

BRIAN S.
Évaluation :

It would be nicer if the vehicle had a quick wash before it was picked up. At the very least, have all windows and mirrors wiped down.

ROBERT D.
Évaluation :

Excellent service and people Thanks

Gabriel F. | Premières impressions |
Évaluation :

I wish your associate would’ve asked if We were renting a U-Haul truck before charging my credit card. I had told him that my cousin Ruben Drotzmann is picking up a Uhaul truck From the same location tomorrow morning at 9 AM. He is assisting me with my move to your location. The associate said if he would’ve known he would’ve gave me the first month free for storage. I feel he should’ve asked me to double check. If an adjustment can be made that would be appreciated. Call me if you have any questions at 602-818-9182 Gabriel Felix

WILLIAM M.
Évaluation :

Make sure the fuel amount is correct-contract 3/4 of tank of gas-actual 1/2. called about the difference and issue was resolved. Great customer service. Great valve

Christopher B.
Évaluation :

Le client n'a pas laissé de commentaire.

MARIO V.
Évaluation :

Make sure that techs are properly trained to perform their duties. Maybe have a secondary person check install to make sure that its correctly installed.

KIMBERLY M.
Évaluation :

Le client n'a pas laissé de commentaire.

Judith L.
Évaluation :

Le client n'a pas laissé de commentaire.

Penny B.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Madelene H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID K.
Évaluation :

You guys are awesome.

STEFINJ D.
Évaluation :

Le client n'a pas laissé de commentaire.

Stacy S.
Évaluation :

Some Uboxes contained nicely packaged furniture pads where there were 12. However, some boxes had the pads just thrown in there and there were not 12, however, I still had plenty...

Jaylon K.
Évaluation :

Le client n'a pas laissé de commentaire.

Anthony C.
Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN B. | Expérience générale |
Évaluation :

Storage unit did allow water under the door after a rain, wetting several boxes on the floor.

Becky R. | Expérience générale |
Évaluation :

We had three units as we transitioned to our new state and home. This facility was perfect for our needs and the staff was excellent. They were helpful, professional and friendly to work with.

John W.
Évaluation :

Le client n'a pas laissé de commentaire.

mary l. | Expérience générale |
Évaluation :

When I had an issue trying to get autopay to work they were friendly and respectful to me and got the problems resolved.

Devin M.
Évaluation :

Le client n'a pas laissé de commentaire.

JEFFREY P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ANTHONY C.
Évaluation :

They know what they are doing. they're kind and helpful.

Karyn G. | Premières impressions |
Évaluation :

Every employee was extremely pleasant

dan M.
Évaluation :

I received conflicting information concerning the pick up of the boxes after we finished unloading them.

Chris S. | Premières impressions |
Évaluation :

Everyone was helpful and knew what they were doing which is priceless.

Chris S.
Évaluation :

Everyone there knew what they were doing. Very friendly and helpful!! Definitely recommend this location to anyone needing a vehicle to rent or storage.

David W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Maria S. | Premières impressions |
Évaluation :

The service was awesome n personal helpful, thats why we went U Haul.

Brad K.
Évaluation :

Le client n'a pas laissé de commentaire.

REBECCA S.
Évaluation :

The people are always friendly and knowledgeable regarding both the equipment rentals as well as storage units.

walter P.
Évaluation :

Le client n'a pas laissé de commentaire.

kelly l. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MARIO H.
Évaluation :

The facility is outstanding. The person who received the vehicle was very helpful and very professional. One minor problem is the access to the location. Although it is located next to the freeway, the access is hard to figure out.

paula h. | Expérience générale |
Évaluation :

Everyone was very kind and helpful. Would use your facility again if i had to.

THOMAS H. | Premières impressions |
Évaluation :

Awesome RV storage! Staff is also awesome! We feel fortunate to have found a spot at this UHaul RV storage!

Roberto c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard S. | Expérience générale |
Évaluation :

Too expensive

Lynn D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MIKE R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

bryce c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Richard J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John T. | Premières impressions |
Évaluation :

They have always been very responsive to serving customers from propane purchases to outside storage arrangements

Jim M. | Expérience générale |
Évaluation :

It is difficult to get through on the phone. Long wait times

Solomon W. | Premières impressions |
Évaluation :

This was a new location and it looks like UHaul definitely got it right. Keep it up!

Suzann W C. | Premières impressions |
Évaluation :

Everyone there is very friendly and knowledgeable; even the cleaning lady! Great crew!! Great service! Great place!

Theron L. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

SUSAN H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Gina T. | Premières impressions |
Évaluation :

Got the best care from Kyle.

David T. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Russell B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

DAVID R. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ike T. | Expérience générale |
Évaluation :

Great staff who were always friendly and ready to help. U-Haul site always well maintained.

ray k. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Burke N. | Expérience générale |
Évaluation :

Very happy with my experience with Uhaul.

Richard J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Kevin B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

lou d. | Expérience générale |
Évaluation :

Kiel was outstanding and without a doubt a shining star for U haul. He made the experience easy even with changing reservations. Very knowledgeable and easy to communicate with. He has my vote for U-Haul employee of the month.

Richard P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joan M. | Expérience générale |
Évaluation :

I had 4 units & one had a black widow spider & daddy long legs & lots of mouse poop. My last day there was cat poop in the hall. Told staff but when I returned before 7 pm it was still there. Need mouse traps everywhere b/c all units had mouse poop but one w/spiders had the most mouse poop. I did tell staff about black widow, other spiders & mouse poop in the one unit.

ron g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

TRAVIS M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Blain H. | Expérience générale |
Évaluation :

Don’t take the insurance, it does not cover the unit, only if something happens to the whole facility. For example, insurance only covers if there is a fire or flood. The CSRs were extremely rude and offered 0 help with the problems I have here. I stored an air loomed piano that my great grandmother gave me, long story short, I went to clean my unit out and the piano was filled with spider webs, black widows, and brown recluses. The people on duty said they couldn’t do anything about it and that the insurance doesn’t cover it so I’m basically SOL.. The general manager said he can’t do anything without pictures to start a “claim”. It’s been 3 days and still haven’t heard anything. I’m furious. Don’t go here.

trish r. | Premières impressions |
Évaluation :

The employees are very respectful. The facility is very clean at all times.

RONALD S. | Premières impressions |
Évaluation :

One elevator in the building is not enough with multiple floors and large loading docks to accommodate a lot of people.

Mike A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Marisa V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DAWN G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

thomas b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Dale C. | Expérience générale |
Évaluation :

Everyone was nice and helpful.

Craig J. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Merle H. | Expérience générale |
Évaluation :

The people at this facility were top notch including management. This was by a landslide the best facility and also the best experience I have ever had with storage solutions. Thanks folks for your efforts.

helena h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Theron L. | Premières impressions |
Évaluation :

Staff was great

Lawrence V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

John T. | Premières impressions |
Évaluation :

Dylan provided friendly efficient service and directions to facility area.

Ike T. | Premières impressions |
Évaluation :

Staff at this location were very friendly and respectful. Appreciated the military discount offered to me. Staff followed guidelines for covid 19.

PEDRO G. | Premières impressions |
Évaluation :

The entire staff went above and beyond to help my situation out. My family and I are greatly appreciated to the staff at this location. Thank you.

john m. | Expérience générale |
Évaluation :

Very nice friendly service!!

Francisco S. | Expérience générale |
Évaluation :

The Staff, the facility and the maintenance at u haul at Northern and 303 location is wonderful, awesome, spotless and friendly thank you for your help that's why we keep coming back to this location all the time.

ROBERT M. | Premières impressions |
Évaluation :

Manager and staff were extremely knowledgeable and helpful.

rebecca s. | Premières impressions |
Évaluation :

The staff and owner have always been accommodating, professional and friendly.. whether in person or on the phone.

Glinda N. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

rodolfo r. | Expérience générale |
Évaluation :

Muchas gracias

leah c. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

sadie h. | Expérience générale |
Évaluation :

Thank you for your help Kiel.

Elizabeth S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Joel P. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Craig J. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

KEVIN B. | Premières impressions |
Évaluation :

Great staff

Courtney G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

KYLE S. | Expérience générale |
Évaluation :

Kiel is awesome and went the extra mile multiple times.

john p. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jamie D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

bernadin o. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

MIKE R. | Premières impressions |
Évaluation :

Very courteous staff. Only negative was that one customer in line wasn’t wearing a mask.

Gregory D. | Online Move In |
Évaluation :

Le client n'a pas laissé de commentaire.

Claudia H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JORGE S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JASON B. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mitzi and Duane M. | Expérience générale |
Évaluation :

Kiel was exceptionally helpful and kind. He and the entire staff always went above and beyond my expectations. Thank you Kiel The McDowells

JOSEPH G. | Expérience générale |
Évaluation :

Great staff !! Thank you, Highly recommended

Donna Jean M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

james d. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Jesus V. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

DUANE B. | Expérience générale |
Évaluation :

Very courteous and friendly staff.

Elizabeth S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Josh B. | Expérience générale |
Évaluation :

Kyle is the best

hannah f. | Expérience générale |
Évaluation :

Our experience with U-Haul on 303 and Northern was great. However just a little disappointed and confused. We rented 2 units and 1 unit we were refunded on when we closed it. Keep in mind that is was at the beginning of that month. We recently closed our second unit and it was at the middle of the month. We were told that we would not be given a refund or even prorated for the remainder of the month even tho uhaul was paid in full for the entire month. Doesnt seem right to not be prorated for the last 2 weeks. We basically gave those funds away.

Cheryl C. | Expérience générale |
Évaluation :

Lovely clean facility, and wonderful, helpful people

JENNIFER R. | Premières impressions |
Évaluation :

Arrived from out of state and was able to get storage and arrange trailer drop off right a way. Staff was very helpful and friendly. The facility is clean and easy to access!

David H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

karen h. | Expérience générale |
Évaluation :

Your employees were friendly and helpful.

Elizabeth C. | Premières impressions |
Évaluation :

Very knowledgeable staff all of them. I was there one time and one of the staff helped took out my bike rack and i also got the bike rack put in a storage cause i Did not want it in the garage cause my relatives will use it. I do not know who helped me but that staff was so helpful. I will never go to another Uhaul store but Kyle store. All the staff are so helpful.

Kevin B. | Premières impressions |
Évaluation :

Best customer service I’ve ever encountered please take note this facility is really the kindest nicest experience I’ve ever had most businesses are far and few in between this is the model business people should take note clean excellent atmosphere and great management A+++

Michelle Z. | Premières impressions |
Évaluation :

So glad there were carts to move items into storage units.

Martha H. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ed k. | Expérience générale |
Évaluation :

The grounds after entering the RV storage had several large pot holes, sometimes filled with water from the washout area. My unit had multiple screws and hardware that was left over from a previous tenant. Worried about tire puncture.

paula h. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael L. | Premières impressions |
Évaluation :

Brought the family in to compare units. The staff was very polite, professional, and knowledgeable. Made great recommendations and worked with my availability. Will recommend this location based on the employees, best experience!!!!! These guys deserve a raise. I cane in June 13th in the afternoon.

Anton P. | Expérience générale |
Évaluation :

Keep up the good job

Chris C. | Expérience générale |
Évaluation :

Very happy.

Richard S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Colleen W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Crystal F. | Expérience générale |
Évaluation :

Everyone in the office is amazing and they are super helpful!!!

Elizabeth H. | Expérience générale |
Évaluation :

We only needed storage for a few months. We didn't feel the need to go back and check on our belongings, we felt they were safe. Justin was always very professional and knowledgeable. If he's not the manager, he should be!

jaqueline j. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Edward V. | Expérience générale |
Évaluation :

The U-Haul storage location at Litchfield Park, Arizona is a great location by far. I've been utilizing their services for some years and I've always been rendered outstanding customer service. A recognition should be given to their employees for their great customer service and for helping out in any possible situation to make things right, "thank you guys".

Donna Jean M. | Premières impressions |
Évaluation :

I rented a U-Haul trailer in Casper, Wyoming and moved to Arizona. I then rented a storage unit from U-Haul in Litchfield, Arizona. I had great service in both places. I wish all the businesses I dealt with was as organized as these were. I made reservations in both places, showed up and everything was ready and waiting for me. Thanks U-Haul.

ernesto i. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Gregory K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT M. | Premières impressions |
Évaluation :

Great staff, Clean and very efficient

jonathan m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sonja M. | Online Move In |
Évaluation :

I was pleased to see how clean, accessible elevator and carts for moving belongings. The online process was very easy. Great experience.

kelly l. | Premières impressions |
Évaluation :

The cleaning lady actually walked me to my unit and had just cleaned it and warned me right off the elevator about wet floors! I actually wrote a letter to the GM Kiel about her she was so awesome! The only thing that went wrong was my card didn’t work after resetting and getting a new card so I have to go back to retry today.

michael m. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Ron J. | Expérience générale |
Évaluation :

Kyle was always helpful and friendly.

William D. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Amber B. | Expérience générale |
Évaluation :

Everyone is great. #teamuhal

kevin w. | Premières impressions |
Évaluation :

Good location Very convenient

Alan C. | Expérience générale |
Évaluation :

Thank you Kyle for calling us when needed! Al

MIKE W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

melissa w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Colleen W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

leo v. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Kelli P. | Premières impressions |
Évaluation :

Kyle was amazing with my experience. He made it very easy.

thomas r. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

STEPHEN P. | Expérience générale |
Évaluation :

Online capabilities are effective and very handy. Kiel is very friendly and provides excellent service. Thanks.

mary l. | Premières impressions |
Évaluation :

They were very clear on all the particulars and respectful and friendly.

SUSAN K. | Expérience générale |
Évaluation :

We have been so impressed over the years with our storage unit here -- always clean and accessible -- if we ever need a unit again, this location will be our only consideration!

Randall O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Randall O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Sabrina L. | Expérience générale |
Évaluation :

The cleanest and nicest facility I've ever been in. Would highly recommend to others.

Nancy M. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Randall O. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Melvin W. | Premières impressions |
Évaluation :

Kiel was awesome

Tony P. | Premières impressions |
Évaluation :

Helpful staff and clean facility

rebecca s. | Expérience générale |
Évaluation :

Staff was courteous and professional.

JOHN P. | Expérience générale |
Évaluation :

Thank you Keil for your help with closing our account yesterday!

Richard M. | Expérience générale |
Évaluation :

Y’all kept the facility very clean and help me out with any problems I ever had.

jim m. | Premières impressions |
Évaluation :

Staff are cordial and friendly as always. Thanks for your excellent help.

janet b. | Expérience générale |
Évaluation :

The staff was very accommodating and helpful.

Sarah C. | Premières impressions |
Évaluation :

The customer service was excellent. They explained the rates, showed the unit, and provided hours of operation.

Charles T. | Premières impressions |
Évaluation :

Both Kyle and Conner were very helpful, knowledgeable, courteous and professional. Excellent phone pre-arrangements and move-in experience rating is well deserved. I Highly recommend to others.

stanford v. | Premières impressions |
Évaluation :

So far so good good customer service no complaints

David J. | Expérience générale |
Évaluation :

When we contracted for the storage unit, the computer system was malfunctioning. I hope that system has ben fixed.

David S. | Expérience générale |
Évaluation :

Thanks

Mario S. | Premières impressions |
Évaluation :

Very fast service at checking in and getting a storage unit. Very helpful workers here

CRYSTAL V. | Premières impressions |
Évaluation :

The staff was extremely nice and made the process easy.

sadie h. | Premières impressions |
Évaluation :

I like the air-conditioning and the clean surroundings.

Ronald C. | Premières impressions |
Évaluation :

kyle was very nice and helpful. Good customer skills

Nathanpaul M. | Expérience générale |
Évaluation :

Great facility, always clean with a friendly staff.

betty h. | Expérience générale |
Évaluation :

Very good service and professional

Robert W. | Premières impressions |
Évaluation :

The guys there went beyond to make sure I was taken care of and to make sure I was in a unit that would fit my needs and helped out when they could so thank you guys very much for all your help.

Sheri B. | Premières impressions |
Évaluation :

Even though i arrived 15 minutes before closing, the young man who assisted me had exceptional information regarding my needs. I got the storage unit i needed, location was perfect, & so was the disco

rebecca s. | Premières impressions |
Évaluation :

It was very easy. Luis was very helpful when I called and inquired about a unit, as was the young man who help me when I arrived.

JOHN M. | Premières impressions |
Évaluation :

Kiel, the manager was very pleasant to work with and professional. The building was very clean and the area we rented was very well cared for. Much, much better than the last place we rented.

CHARLES R. | Premières impressions |
Évaluation :

Customer service at the location was excellent. Very helpful and treated me exceptionally well. The facility was very well kept and inviting. Very impressed and will recommend location to others.

DONALD G. | Premières impressions |
Évaluation :

Have never used a U-Haul storage facility before - but Kiel and John are both great! They are so pleasing to work with. The container was unlocked and ready for me when I got there. Awesome!

Billy M. | Expérience générale |
Évaluation :

Best UHaul staff we have ever met. We are 40 years military between us and the level of customer care with this Uhaul is one of top notch.

Lynetta F. | Expérience générale |
Évaluation :

There was a little trouble in the beginning accessing my storage late hours of the night. The staff was great and very apologetic for what happened. Keil and staff were great thank you so much!!!

MIKE D. | Expérience générale |
Évaluation :

Very nice staff and convenient to our home.

Roberto c. | Premières impressions |
Évaluation :

Connor is great taking care of the customer.

ray m. | Expérience générale |
Évaluation :

Very consistent facilities and rentals.

Joyce W. | Expérience générale |
Évaluation :

I will use Uhaul for any moving needs.

Tony P. | Expérience générale |
Évaluation :

VERY pleased with the service and facility.... have recommended to several friends.... will return...

sterling r. | Expérience générale |
Évaluation :

Great customer service.

don c. | Premières impressions |
Évaluation :

Very clean and easy to access.

David C. | Expérience générale |
Évaluation :

This place needs a manager. To step up an put some rules in place an check the work the others perform

DEBRA R. | Expérience générale |
Évaluation :

I rented for 6 years and had no problems

brad t. | Expérience générale |
Évaluation :

Facility is well-managed and maintained, with several options to meet your storage needs. Staff is friendly and helpful. It can sometimes be hard to reach by phone, but keep trying.

pennylynn m. | Expérience générale |
Évaluation :

The lights right in front of our unit were not working the entire year we were renting. The day we moved out, men were working to fix the light.

JEFFRY Z. | Premières impressions |
Évaluation :

Great customer service

Tiae' E. | Premières impressions |
Évaluation :

Nothing to do with the litchfeld place but when I made my reservation with the lady one the phone not sure how but it didn’t get into the Allie system but I had a reservation email.

genoa h. | Expérience générale |
Évaluation :

N/A

Adel N. | Premières impressions |
Évaluation :

Customer service was exceptional!

BRIAN B. | Premières impressions |
Évaluation :

Had no problem

Cynthia C. | Expérience générale |
Évaluation :

When I vacated the unit I was renting, it was a quick transaction and I was on my way.

Amie P. | Premières impressions |
Évaluation :

Met all of my needs and answered all of my questions throughly.

gretchen g. | Premières impressions |
Évaluation :

We were very happy to find a covered storage at a fair price , service was fast and efficient

Christian B. | Premières impressions |
Évaluation :

Great service. Lots of selection.

Manuel C. | Expérience générale |
Évaluation :

Excellent overall.

JD D. | Premières impressions |
Évaluation :

The person at the desk was great. Isiah was very helpful and nice. He is a real asset to the facility.

lashaina h. | Premières impressions |
Évaluation :

great place

joe v. | Premières impressions |
Évaluation :

The gentleman that assisted us was very friendly, professional, and helpful. He physically showed us where our unit was located and explained all other benefits that UHAUL offers. Well done UHAUL!

carlton d. | Expérience générale |
Évaluation :

It would have been helpful to have lighting actually within each individual unit.

jason w. | Expérience générale |
Évaluation :

The staff and manager of this particular U-Haul location were absolutely wonderful all the way threw. One of the best overall business experiences I’ve had. I can not say enough about them! Thank u

Manuel C. | Premières impressions |
Évaluation :

Everything was great!!

RICHARD W. | Expérience générale |
Évaluation :

It's very hot in AZ so people would like to work before the sun comes up. The facility opens at six. It's starting to get hot. Earlier gate access would be great.

Carol M. | Expérience générale |
Évaluation :

I rented climate control which was perfect for my valuable to protect from heat. Everytime I was there Lupita was always cleaning, inspecting and very nice to everyone. I would rent again if needed

Henry S. | Premières impressions |
Évaluation :

Always have a great experience with uhaul. The customer service is the best! Give all of them a raise!

Henry S. | Expérience générale |
Évaluation :

Great place with great services.

jerry v. | Expérience générale |
Évaluation :

Very safe and clean place.

Leurik C. | Expérience générale |
Évaluation :

Great help all around

robert m. | Premières impressions |
Évaluation :

I don’t like that you can’t use any other lock than the round ones feels like a scam to make you buy these from you.

Sandra i. | Premières impressions |
Évaluation :

Good attitudes and very customer service oriented even in the 119 degree weather. thank you for being the calm in the midst of our stormy move!

Francis M. | Expérience générale |
Évaluation :

Excellent facility.

burnis w. | Premières impressions |
Évaluation :

Everything went smoothly with my storage unit rental. Alk personel working were very professional

Edward V. | Premières impressions |
Évaluation :

I have been a customer with the Litchfield Park uhaul location for a long time. Their staff will do their best to accommodate you and give you the best service even when they are short staffed.

Scott C. | Premières impressions |
Évaluation :

Person that helped me was not very friendly.

HUGO P. | Expérience générale |
Évaluation :

great experience at this location. personnel very attentive and professional.

Randy H. | Premières impressions |
Évaluation :

Pleasant efficient counter crew that worked through the process quickly

Timothy G. | Expérience générale |
Évaluation :

Everything was fine

Rochanne H. | Expérience générale |
Évaluation :

Top notch employees and super clean and safe facility.

David S. | Expérience générale |
Évaluation :

Thanks!

Francis M. | Premières impressions |
Évaluation :

Everything worked out fine,

Deborah A. | Premières impressions |
Évaluation :

I had a very great experience and I will recommend this location to anyone.

kevin g. | Expérience générale |
Évaluation :

Some issues with employees knowing how to work the reservation system.

Glenn B. | Expérience générale |
Évaluation :

Gravel and dirt lot makes for dust covered vehicles especially with street sweepers stirring it up. Entry gate left open often. Anyone can drive in.

Shawn T. | Expérience générale |
Évaluation :

Best storage units and customer service I’ve had and this is my 9th time moving!

Randall O. | Premières impressions |
Évaluation :

The best

darnell d. | Expérience générale |
Évaluation :

This location did and provided everything that they said they would and on two occasions they went the extra mile. U-Haul Moving Litchfield Pk Hassel free experience after a cross country move, thanks

Sid R. | Expérience générale |
Évaluation :

Great facility. Would use it again if ever needed.

thomas A. | Expérience générale |
Évaluation :

Excellent facility! Staff always professional! Best of all, the cost good and reasonable!

Scott S. | Expérience générale |
Évaluation :

I have nothing but good things to say about this U-Haul. The place was always clean and open when I needed to move stuff into or out of my storage locker. Price was right and the service was great.

donald m. | Expérience générale |
Évaluation :

Overall it was a great experience. My belongings had been storage for nearly 2 years and by the end of it you couldn't tell. They were clean and kept at a cozy 80 degrees.

Evelyn K. | Expérience générale |
Évaluation :

Thank you

Jim B. | Expérience générale |
Évaluation :

The entire staff at this location was very friendly and extremely helpful. A great example of what excellent customer service should be patterned after.

celia j. | Premières impressions |
Évaluation :

The process of getting a storage unit went very smoothly. The unit was cleaned right away and available for me. I also purchased many boxes there as the prices are better than other stores.

edward k. | Expérience générale |
Évaluation :

The tenant with the road cleaning equipment has damaged the area around the clean out area causing a constant chuck hole with water in it requiring a red warning marker.

TOM Z. | Expérience générale |
Évaluation :

Personnel who handled loading and unloading U-Box where helpful, friendly and knowledgeable. Really enjoyed working with them.

Kim W. | Expérience générale |
Évaluation :

They were great making sure that my pod was received by my family again thank you

Timothy B. | Premières impressions |
Évaluation :

I was very satisfied with the service I received in renting my RV storage space. Everyone was courteous and thorough.

Frank R. | Expérience générale |
Évaluation :

Seriously clean

STEPHEN A. | Premières impressions |
Évaluation :

John at the counter was very nice and quite helpful in completing my transaction in a timely manner.

James K. | Expérience générale |
Évaluation :

Best Uhaul facility I have had the pleasure to deal with. Employees are efficient, respectful, and go the extra mile to create a wonderful experience.

ROB J. | Expérience générale |
Évaluation :

We ran into to many obstacle, Delivering our U-box and unloading them. Only thing we got out of this was 1st month storage free. Was forced to store our Merchandise at this location.

Spencer K. | Expérience générale |
Évaluation :

.

Michael S. | Expérience générale |
Évaluation :

Overcharged me on everything. Not either money.

victor a. | Expérience générale |
Évaluation :

Good customer service.

Sharon L. | Expérience générale |
Évaluation :

Didn't worry about my unit During my Storage time . That was important to me.

ron g. | Premières impressions |
Évaluation :

Was very good with the manager when we made reservations two weeks in advance. Just average at check in to get the truck and storage space. very slow returning truck. I still don't have my receipt.

Sherman W. | Expérience générale |
Évaluation :

Ns

Andrew F. | Expérience générale |
Évaluation :

We never had to go to the location. But the location did not call us when our items arrived. Seems like they did everything they could to get more months rent out of us.

Robert W. | Expérience générale |
Évaluation :

I will use Uhaul again if I need storage.

Tony P. | Premières impressions |
Évaluation :

Friendly and responsive .. clean facility .. easy to get around

Chuck k. | Expérience générale |
Évaluation :

Very perfrostel and lead by manager of great Ability . U haul has been blessed with highly Qualify people great job!!!

jason w. | Premières impressions |
Évaluation :

General Manager Mathew and his team were great! Will definitely recommend!

joanne k. | Premières impressions |
Évaluation :

Everyone is very friendly. The floors were always mopped everyday and smelled clean and fresh. The staff even offered to help. I would highly recommend this u haul to my friends.

Richard c. | Expérience générale |
Évaluation :

Matt is absolutely the best manager!!

richard d. | Expérience générale |
Évaluation :

Prompt, polite, and very accommodating.

dinamarie m. | Expérience générale |
Évaluation :

I shipped a pod across the country, NY to AZ.....very nice people, both places. I had no problems and would recommend to anyone to move this way...easy and convenient....

Jesse M. | Premières impressions |
Évaluation :

Super helpful staff James I think is the guy who helped us

Tod D. | Expérience générale |
Évaluation :

Drop off & pick up of container was a breeze.

Darrin D. | Expérience générale |
Évaluation :

Everything I asked for with a smile

joe r. | Expérience générale |
Évaluation :

Always kind and will to help

Jakeeta W. | Expérience générale |
Évaluation :

Great service, helpful, and friendly

misty m. | Expérience générale |
Évaluation :

They did a great job check out was fast and easy

Ramona C. | Expérience générale |
Évaluation :

It was nice to have the storage so close

Evelyn K. | Premières impressions |
Évaluation :

Very kind and helpful staff Thank you

MURRAY M. | Expérience générale |
Évaluation :

It was a nice and convenient location that very well for me. Thank you

Scott H. | Expérience générale |
Évaluation :

Delivery driver damaged our coated driveway the she dropped off U-box. I contacted the manager and he always promised to get right back to me, never happened. Will just dispute charge with card Co

Richard S. | Premières impressions |
Évaluation :

Probably the easiest storage unti that I have ever rented.

Andrew J. | Expérience générale |
Évaluation :

It was what I needed to store my extra stuff while I sold my house!

larry R. | Expérience générale |
Évaluation :

Just awesome!

Traci L. | Expérience générale |
Évaluation :

Staff was friendly but there was confusion about pick up time.

al c. | Premières impressions |
Évaluation :

Happy to find a space available and Mathew represented your company and facility well.

Rhonda H. | Expérience générale |
Évaluation :

They were very helpful.

earl c. | Expérience générale |
Évaluation :

All employees at this facility were helpful and caring the place was very clean and homey excellent job by all

Rick G. | Expérience générale |
Évaluation :

Thanks

Kate C. | Expérience générale |
Évaluation :

Excellent service. Everything was ready when I arrived. Overall was very happy with experience.

cheryl b. | Expérience générale |
Évaluation :

The service was fantastic! Office was clean.. The road back to the last row kept deteriorating so much I felt uncomfortable driving my car there. Large water puddles also were bad.

john r. | Premières impressions |
Évaluation :

Everything went the way it should. No issues with good customer service.

Jesse C. | Expérience générale |
Évaluation :

Never had any problems and everyone was friendly and helpful.

Jaqueline W. | Expérience générale |
Évaluation :

Coming from a previous experience you guys were so amazing

Timothy D. | Expérience générale |
Évaluation :

Great service

Lisa F. | Expérience générale |
Évaluation :

I used your U Box program..it was very convenient.

jeff h. | Expérience générale |
Évaluation :

Excellent facility and service. We stored household goods in their Climate Controlled Area for 6 months. Always very clean and very secure.

dean l. | Expérience générale |
Évaluation :

Only issue encountered was the rolling gate into the RV area. The card reader had issues.

Alvin Q. | Expérience générale |
Évaluation :

Great service, friendly, efficient staff, UBox fan for life!

Rick G. | Premières impressions |
Évaluation :

Rented a truck from Houston Texas to phoenix Arizona. The truck ran very good no issues I would recommend this company again and again. A+ service.

lindon g. | Expérience générale |
Évaluation :

Great olace for our boat for several years......

Andrew B. | Expérience générale |
Évaluation :

The delivery woman was very nice and friendly. She also had very good suggestions on how to place the u-boxes.

dottie r. | Premières impressions |
Évaluation :

All staff have been very friendly an very helpful it's a pleasure doing business with this Uhaul location.

Shane D. | Expérience générale |
Évaluation :

Fantastic experience. Communication was great. Would highly recommend.

Richard c. | Premières impressions |
Évaluation :

Matt was wonderful to me. He explained everything and answered all my questions

Lyn J. | Expérience générale |
Évaluation :

Staff was EXCELLENT!!!!

MARCO O. | Expérience générale |
Évaluation :

Very nice facility, they had my unbox ready fast in and out

Cynthia H. | Expérience générale |
Évaluation :

The UHaul staff was AMAZING!!!!!!

Chelsey A. | Expérience générale |
Évaluation :

Great service!

Jim B. | Réservation |
Évaluation :

Good job. Only suggestion is in AZ you need more indoor storage especially 10x20 units.

LINDA H. | Expérience générale |
Évaluation :

Great location and great customer service!!!

spencer r. | Expérience générale |
Évaluation :

Thank you so much you are a life saver

Larry J. | Expérience générale |
Évaluation :

I would definitely use Ubox again

Charles N. | Expérience générale |
Évaluation :

I enjoyed my Uhaul experience

peter m. | Expérience générale |
Évaluation :

I rented a unit for 4 months while moving. When I first signed up I gave them all my info and told the staff I would be using the unit for multiple months. After having a unit for 40 plus days, I re

James B. | Réservation |
Évaluation :

Great Service all Around

sadie h. | Expérience générale |
Évaluation :

Facility nice and clean. Like the air.

Carol W. | Expérience générale |
Évaluation :

Really appreciate the cleaniness of the unit and being air cooled!

dennis n. | Expérience générale |
Évaluation :

I would not hesitate to rent another storage unit from this facility. Always clean and staff was always polite and professional.

Ladonna M. | Expérience générale |
Évaluation :

Very good service overall and pods arrived and delivered with no damage.

Robert S. | Expérience générale |
Évaluation :

Matt and his crew were very helpful and worked to keep the place in great shape.

cynthia b. | Expérience générale |
Évaluation :

This place was so clean!

Joseph S. | Expérience générale |
Évaluation :

Our service was outstanding!! Thank you for making a stressful move, as easy as can be. You told us what and when things are going to be delivered. You kept us completely informed step by step.

Robert L. | Expérience générale |
Évaluation :

Great experience

Martin V. | Expérience générale |
Évaluation :

Very nice and secure place

Mike L. | Expérience générale |
Évaluation :

The entire process far exceeded expectations. They kept me informed by email of U-box’s (2) location, and charges, as they moved from Minnesota to our home in Arizona. Highly recommend them.

Candace B. | Expérience générale |
Évaluation :

N

raquel c. | Expérience générale |
Évaluation :

Very nice and friendly staff. I highly recommend this place.

Jim E. | Expérience générale |
Évaluation :

Pretty happy with everything. The door on my unit could use some work

gary b. | Expérience générale |
Évaluation :

Good experience

pennylynn m. | Réservation |
Évaluation :

I think the woman helping me was having a bad day, because she was curt with me and didn't seem interested in really helping me. I was confused about some issues and she didn't try to help.

Susan H. | Expérience générale |
Évaluation :

Highly recommend

tina m. | Expérience générale |
Évaluation :

none

Suzanne W. | Expérience générale |
Évaluation :

Greatly appreciate the excellent customer service at this U-Haul!

MARLON H. | Réservation |
Évaluation :

In early October we reserved a 10x15 unit Litchfield Park. Never received a confirmation number. Called to notify them of a date change and still NO confirmation number. Can't do business without it!!

Robert S. | Réservation |
Évaluation :

Matt and his crew have been great to work with at the location.

Ashlee C. | Expérience générale |
Évaluation :

Was very happy with my second experience using the Ubox.

Karen T. | Expérience générale |
Évaluation :

I called to schedule delivery and pick up of two containers; excellent service! I did not go into a Uhaul facility, so I cannot answer those questions; there needs to be a "not applicable" option.

kim b. | Expérience générale |
Évaluation :

I put my furniture in your facility while my home was being built. The fees were good, staff friendly and I appreciated the service. I have used trucks as well, thank you

michelle n. | Expérience générale |
Évaluation :

Thank you for great service

Deborah D. | Expérience générale |
Évaluation :

I had to call several numbers provided by U-Haul until I could find my U-box and have it delivered.

michelle n. | Expérience générale |
Évaluation :

Coty was amazing and kind as we went through this process.

Jennifer C. | Réservation |
Évaluation :

Units are clean and in good condition. Staff was helpful.

helena h. | Réservation |
Évaluation :

Nice facility needs a little work on the driveway pavement but clean, friendlly and easy access

Terrie G. | Expérience générale |
Évaluation :

Great experience

David C. | Expérience générale |
Évaluation :

Thanks..Great Job!!

edward k. | Réservation |
Évaluation :

Everything I contracted with from Seattle was done and completed when I arrived. Good job.

Trina D. | Expérience générale |
Évaluation :

Our delivery and pick up women were fabulous!!

Dennis W. | Expérience générale |
Évaluation :

We had transferred an U Haul box from WI to AZ. Service for storage and delivery went smooth, on time and without any damage to contents. Highly recommend U-Haul for any moving needs/supplies.

ted d m. | Expérience générale |
Évaluation :

Thanks

MARLON H. | Réservation |
Évaluation :

nice clean facility, manager was courtious and helpful.

Suzanne W. | Réservation |
Évaluation :

I'm surprised to see how many customers do not read their contracts and then are surprised with unforeseen charges. ALWAYS read your contracts and ask questions if you do not understand the charges!

Brittany M. | Expérience générale |
Évaluation :

Great facility, very clean, nice staff.

Ian S. | Expérience générale |
Évaluation :

Great service and professionalism.

laurel b. | Expérience générale |
Évaluation :

Customer service was excellent and our things were in great condition.

laurel b. | Expérience générale |
Évaluation :

Customer service was excellent and our things were in great condition.

laurel b. | Expérience générale |
Évaluation :

I never actually visited this U-Haul facility, but the customer service was excellent and our things in storage were in great condition.

Andrea Z. | Expérience générale |
Évaluation :

The ladies and gentlemen that dropped the U Boxes off and picked up were professional and provided excellent service. Math, John and Debbie provided terrible customer service. Facility ? Are N/A.

Doran L. | Expérience générale |
Évaluation :

We were very pleased with our dealings with this Uhaul facility and especially the manger. We had a couple of issues that we brought to the manager's attention and the issues were promptly resolved.

Paul c. | Réservation |
Évaluation :

The folks at the Litchfield Park U-Haul facility were informative and very helpful. I would recommend this facility to anyone. Thank you (Mr Nunn) for your excellent service.

JOHN S. | Expérience générale |
Évaluation :

Never had a problem with my vehicle stored on U-Haul premises. Been a Storage customer for over 10 years and will be back again fall of 2019. The staff has always accommodated my needs.

Steve S. | Expérience générale |
Évaluation :

Mark was very courteous, understanding, and a great manager to work with. He took great care of us.

betty l. | Expérience générale |
Évaluation :

The staff was always very friendly and professional. I was impressed with the cleanliness of the storage lockers.

Tim H. | Expérience générale |
Évaluation :

thumbs up

Christopher W. | Expérience générale |
Évaluation :

Great staff and location

Cheryl M. | Expérience générale |
Évaluation :

Really pleased with my decision to send my belongings cross country via the U-pack. Quite delighted! Smooth transaction all the way through! Thank you U-Haul

Catherine T. | Expérience générale |
Évaluation :

Friendly, knowledgeable people!

Maxwell R. | Expérience générale |
Évaluation :

Good

Maxwell R. | Expérience générale |
Évaluation :

Good

Tyrone C. | Expérience générale |
Évaluation :

Met Matthew, he was super awesome. Thanks for all your help and advice.

Ed S. | Expérience générale |
Évaluation :

The RV parking area was too dusty due to poor pavement and potholes. The self wash area was caked with mud and muddy water drains right in to the area I would have had to drive through.

julie b. | Expérience générale |
Évaluation :

I can't comment on the facility itself as I wasn't ever at the location. All the staff & drivers I talked with were patient & helpful . I look forward to using U Haul again in the future.

STEVEN E. | Réservation |
Évaluation :

Have used UHaul for truck rentals several times. The equipment is clean and ready to use. Always been treated very well. I now have rented a storage space for my RV. The facility is great!

lakia l. | Expérience générale |
Évaluation :

Would not recommend this facility. Took 2 phone calls to Litchfield, & 1dispute, for this location to stop taking my money for storage I never had at this location.

George H. | Expérience générale |
Évaluation :

Rates quoted online were not the rates allowed on day of rental. Milage rates online were .69 per mile, actual were .79

Gil D. | Expérience générale |
Évaluation :

Staff was always helpful and knowledgeable..

Savannah C. | Expérience générale |
Évaluation :

Never sent an email telling me that U-box had arrived at location, couldn’t find someone to help with my u-box so I had to drive back to the office. Employees friendly but place seems disorganized.

Daniel T. | Expérience générale |
Évaluation :

This was my first time using UHaul Boxes. The whole process was better than the last time I used PODS. I had more control of when the UBoxes would be delivered and the cost was less.

william l. | Expérience générale |
Évaluation :

The automatic payment system never worked and would cause late fees everytime I tried to set it up. The staff tried to assist but they could not figure out the problem either so they off set it for me

Jerzy S. | Expérience générale |
Évaluation :

Uhaul is the best Thank you

don c. | Expérience générale |
Évaluation :

They fit my need perfectly. Job well done.

david j. | Expérience générale |
Évaluation :

I would recomend this uhaul facility to anyone.

Ed S. | Réservation |
Évaluation :

I was very disappointed by the mess and mud back by the wash bay against the west RV storage wall. Too much mud and dirty standing water to drive through for storage of a clean RV.

DEBORAH C. | Réservation |
Évaluation :

Great move-in - fast, efficient!

Grayling J. | Expérience générale |
Évaluation :

Good experience

jose o. | Réservation |
Évaluation :

The service to rent a storage unit is very slow. It took almost a half hour to rent a unit.

Maxwell R. | Réservation |
Évaluation :

E

bob b. | Expérience générale |
Évaluation :

the delivery person, a female, was extremely helpful. highly recommend commendation.

Jaqueline S. | Expérience générale |
Évaluation :

While Josh was your manager we were extremely satisfied with this facility and your staff. The new manager Jesse is incredibly rude and unhelpful. It was more important for him to clean up trash than

Maxwell R. | Réservation |
Évaluation :

Staff was helpful and friendly and they were really knowledgeable.

Patricia D. | Réservation |
Évaluation :

Very friendly !! Storage locker clean

Bill S. | Réservation |
Évaluation :

Jesse the manager assisted me. Very professional but seemed very stressed out. Not personable for being in a customer service position. But I have rented there before and will still do so.

susan s. | Expérience générale |
Évaluation :

I did not have to go to the facility to pick up the boxes because we hired movers. However, the boxes were not delivered in time or even the right day. Overall, I wasn’t that pleased.

Carol W. | Réservation |
Évaluation :

Clean unit. In Ariz, an air cooled storage is #1, but our unit is near the end of a hall with a row of windows around the corner, so it is warmer than other areas on the floor - still cool though.

james s. | Réservation |
Évaluation :

Very helpful in getting us a rental storage.

WILLIAM D. | Réservation |
Évaluation :

very professional and helpful

JACQUELINE M. | Réservation |
Évaluation :

Russ and his team , provide excellent customer service and security.

Cynthia P. | Expérience générale |
Évaluation :

Employees were very helpful and friendly

Frank R. | Réservation |
Évaluation :

Clean...Staff is helpful. The carts available to load/unload your stuff is very helpful as well.

Erin U. | Expérience générale |
Évaluation :

Very nice employees

HARRY B. | Expérience générale |
Évaluation :

No issues until my last bill. I was 3 days late and a letter was sent to the back up person on my account. Why after 3 days was it sent, should be over 30 as told at account opening. Not happy.

dennis a. | Expérience générale |
Évaluation :

None

Violet J H. | Expérience générale |
Évaluation :

No need to visit facility itself. Had UBox delivered to home. Service representative was courteous and most helpful.

Susan M. | Expérience générale |
Évaluation :

Just started contract 7/19 and got a move out email 7/22?? Assigned a unit that was locked. Assigned another unit but had access card issues twice. Staff not friendly and not overly helpful.