Le client n'a pas laissé de commentaire.Eric P.
Customer Reviews for U-Haul Moving & Storage of Livermore
Pour nous contacter
Livermore, CA 94550
(heading towards downtown on 1st Street pass the Livermore Casino and make)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I was impressed with the way I was treated and the condition of the equipment. The gentleman that helped me was quite efficient and very polite and knowledgeable.Terrell G.
Le client n'a pas laissé de commentaire.Erik E.
I rented a 6x12 open trailer with no ramp and after it was hooked up I was looking at another trailer which was the same except had a ramp. I told the man I wanted the one with the ramp and he changed it no problem. It was five bucks more but I didn't care. He was very nice and it turned out to be the manager. Great place and great attitude there.Jeffrey C.
Le client n'a pas laissé de commentaire.john M.
Charlotte was so helpful. She hooked up the trailer and gave me good tips. When I returned she was on her lunch and still was willing to help me. I ended up disconnecting it myself after she told me how it worked. Thanks so much.Vaughn L.
My reservation was moved from San jose to Livermore. It should have prompted in big words to wait for a confirmation email. But I had to pay someone to get a ride to Livermore to pick up the truck. I feel like I should've been discounted for the inconvenience. It was a 2 hr drive due to traffic. Everyone was upset that I had to deal with & it just wasn't worth it.Delia V.
Le client n'a pas laissé de commentaire.Amy V.
Le client n'a pas laissé de commentaire.Bryan L.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.Jan H.
Le client n'a pas laissé de commentaire.Vincent W.
Le client n'a pas laissé de commentaire.Dominic S.
I'm a frequent renter, especially now that we are moving. I've NEVER accepted the insurance clause because I am covered through my own company (I own a construction company here in town). Somehow I guess when reserving this time, on my Iphone, i must have selected the insurance coverage?DAVID D.
Le client n'a pas laissé de commentaire.Jessica H.
They cleaned the uhaul one more time for me to make sure uhaul was extra clean.Olivia L.
I have rented from this location multiple times. Every time, from check out to check in, the entire staff have been superior to every other rental experience. Thank you, Livermore U-Haul!Ken A.
Trailer had little bits of trash when I received it (specifically a straw, some confetti type stuff in it). Also the rear left brake light was out and when the U Haul Staff hooked my trailer up and checked the lights, they still let me go with a tail light out. It wasn't until I had my girlfriend check the lights that we found this out. The reservation system isn't very reliable as I made a reservation weeks in advanced and got a call a week before I needed the trailer stating there was no 5x8 trailer available within 100 miles for 3 weeks. Luckily this location had a 6x12 and they allowed me to use it for 2 days rather than 1. This is why I give an average rating only because of that.Jonathan D.
Everything went well.Frederick C.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Eleodoro M.
Great people ! Everyone I met was nice, polite, and helpfulAras R.
Very good rentalJohn C.
Le client n'a pas laissé de commentaire.RAYMOND D.
Very friendly and helpful staff. Flexible and fair.Samuel B.
Customer service not good at allPuni P.
Staff was helpful and friendly.DOUGLAS S.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.andrew K.
Le client n'a pas laissé de commentaire.Krishnakumar K.
Customer service was excellent and very appreciated. Truck very clean and we had no issues at all. Je les recommande fortement.Ronald N.
The guy there was excellent!Daphne F.
Le client n'a pas laissé de commentaire.Donna K.
Le client n'a pas laissé de commentaire.Edward C.
Quick just how I like itMichael R.
I was recommenced by my son who uses this location frequently in his job as a house stager.Alan C.
The covered trailer we reserved wasn't ready, we had to use an open trailer which was a nightmare driving on the I-5 with boxes, couches, pillows. With that said, the customer service was excellent. Threw in some tarp and offered to extend the reservation an extra day even though we didn't need it. The guy was really nice & helpful.Randy H.
Le client n'a pas laissé de commentaire.Johnny S.
Le client n'a pas laissé de commentaire.Derek L.
Le client n'a pas laissé de commentaire.Lori J.
Le client n'a pas laissé de commentaire.Jason K.
I drove 4 miles and charged forb2 gallons of gas, which seemed fishy, but overall I was happy with the price and the experience.Thomas G.
Le client n'a pas laissé de commentaire.Donald P.
Le client n'a pas laissé de commentaire.Brenda R.
Le client n'a pas laissé de commentaire.Larry M.
Le client n'a pas laissé de commentaire.NELSON G. | Expérience générale
Everything was good and customer service was great.Mark R.
Le client n'a pas laissé de commentaire.Douglas J.
Thanks Livermore UHaul!Samuel B.
Fast in fast outKent Y.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.Trevor T.
Le client n'a pas laissé de commentaire.Johnny S.
Le client n'a pas laissé de commentaire.STEVEN S.
Le client n'a pas laissé de commentaire.Sudhanshu G.
Le client n'a pas laissé de commentaire.Melissia S.
Le client n'a pas laissé de commentaire.Issam S.
Pick up as quick and easyJohn B.
Great customer service. Outstanding products.Mark L.
Quick and easy service. Very helpful and made the process smooth.MOISES F.
Everything was as promised. No improvement neededKURT T.
Le client n'a pas laissé de commentaire.Rajsekar G.
pleasant and helpful staffDennis B.
Le client n'a pas laissé de commentaire.SUNIL R.
When I told the employee that two of the tires were bald, he just said to call roadside service. I don't think that was the right answer. He also said they had no spare tires there or one with the trailer. I put two new tires on it, at my cost, just to not get a flat when we were on our way. The price was right, for sure. Merci.Craig C.
Great Staff, Great Customer Service, Clean Vehicle, Easy Process...thank you!Kenneth A.
Le client n'a pas laissé de commentaire.Gordon K.
Le client n'a pas laissé de commentaire.Steven B.
Le client n'a pas laissé de commentaire.Paul F.
This place was run so professionally we called other locations and they were rude and seemed to be always out to lunch. So happy we called this location. Very happy. StephenAnthony G.
Performed the online check-in in advance. When I got to the site and went through the website per the instructions it then said that no equipment was reserved for me and to go inside. So what was the point of making go through this then? When I returned the equipment, signs indicate that when returning the vehicle to wait with your equipment and someone will come out. So I did....nobody came out even though I could see people in the office. Eventually gave up and did the 24/7 return. Someone came in right after me and walked right into the office and they were helped right away. So am I supposed to wait or go in? I'll do whatever you want, just give me the right directions.Kenneth D.
All Good !James T.
Le client n'a pas laissé de commentaire.Howard D.
The cleaning smell in the cab was a bit strong. Drove the whole time with the windows open. Other than that, it was all great!Dina T.
Le client n'a pas laissé de commentaire.Charles D.
Le client n'a pas laissé de commentaire.Charles G.
Everyone I dealt with was really nice and helpful! Have used this location for years and it's always a good experience!Chris R.
There was no line to wait in. The person in charge helped me immediately and was polite and professional. I have used this location in the past and found the personnel to be awesome.JOHN N.
Le client n'a pas laissé de commentaire.MARIA G.
Le client n'a pas laissé de commentaire.Gordon T.
Le client n'a pas laissé de commentaire.Vincent M.
Le client n'a pas laissé de commentaire.Patricia W.
Le client n'a pas laissé de commentaire.David M.
I have rented two vans recently, both needed oil changes. So was concerned about how long that the warning light had been on and hoped that we wouldn't have any issues, which I didn't, but it would be nice to not worry about it.Sukhjit J.
Nice and fast transaction. A lot of rental was through website. Great interface.Jeffrey C.
Le client n'a pas laissé de commentaire.Jack A.
Le client n'a pas laissé de commentaire.DENNIS C.
Continue the great customer relations,cleanliness, and follow through with all that is possible, very fine staff thank you. PS/I t would be nice to have lighting in the units themselves, if possible! Merci.Richard G.
Le client n'a pas laissé de commentaire.artur A.
Le client n'a pas laissé de commentaire.Leonidas P.
Le client n'a pas laissé de commentaire.Dakota L.
Le client n'a pas laissé de commentaire.Ricky C.
Unsure for the return of the vehicle I did t get any confirmation of the returnAnastasia G.
Nothing. All around great service.DAVID B.
Le client n'a pas laissé de commentaire.Ernest R.
Le client n'a pas laissé de commentaire.mearl N.
The 24/7 did not work and I had to wait an additional 25 minutes for the office to open after spending 35 minutes with customer service. Then when I first starting driving on the freeway the bed door came open so I pulled over but the latch was stuck in the locked position up. I had to ask a stranger to help us get the latch unlatched so the door would come down and I could lock it with the pad lock. Returning after hours online was not too bad. I would rent again from this location as the people were helpful renting the truck.Deborah H.
Le client n'a pas laissé de commentaire.Jose G.
Good customer service And equipment was brand newDominic S.
Le client n'a pas laissé de commentaire.Paul F. | Premières impressions
Very impressed with this u haul at this location. The facility is very clean and the staff are courteous and professional.Elizabeth C. | Expérience générale
The units are really darkand .they charged full month rent wheteas usage was for a month.especiallyin these tough times they should have prorated the rent.swaran u. | Expérience générale
Le client n'a pas laissé de commentaire.Trey L. | Premières impressions
Charlotte was fantastic and gave us great customer service.Sukhjit J. | Premières impressions
With COVID going on and hours of business changing from the on going pandemic, I’m glad I have a storage I can count on while dealing with 2020’s bs :)bradley w. | Online Move In
Le client n'a pas laissé de commentaire.Lore L. | Expérience générale
Staff was very polite and helpful everytime I called & was there in person. They went out of their way to re-park a truck so loading my truck was more convenient for me. I will highly reccomend and refer the livermore staff. Mercimariana c. | Expérience générale
Le client n'a pas laissé de commentaire.Hollie G. | Expérience générale
Staff were fantastic especially CharlottePETER S. | Expérience générale
Great customer service! Friendly staff accommodated all my requests.mariana c. | Premières impressions
They were very helpful. and courteousswaran u. | Premières impressions
AucunPatricia p. | Expérience générale
Charlotte and her team were very helpful and on point. I really appreciated this because I was having a bad last 2 days. Merci.DIANA R. | Premières impressions
The fellows that helped me went beyond the call of duty to help me. Thanks a lot.Monte C. | Expérience générale
staff was exceptionally kind and helpful. it would be nice though, if they were to patch the holes in the walls of the indoor storage units.Robert C. | Expérience générale
On-site staff is great however their phone Representatives customer service they are horrible they are rude they add money when they shouldn't they they are the ones that give U-Haul a bad reputationcathy H. | Expérience générale
Very convenient to reserve a space at a short notice.Ashish K. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
We have the largest selection in the industry!