Le client n'a pas laissé de commentaire.vanessa G.
Customer Reviews for U-Haul Moving & Storage of Lynwood
Pour nous contacter
Lynwood, CA 90262
(South of 105fwy)
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Le client n'a pas laissé de commentaire.Martin M.
Le client n'a pas laissé de commentaire.Valerie V.
Le client n'a pas laissé de commentaire.JENNIFER R.
Le client n'a pas laissé de commentaire.GERARDO S.
Le client n'a pas laissé de commentaire.Victor C.
Le client n'a pas laissé de commentaire.ROBERT C. | Premières impressions
Le client n'a pas laissé de commentaire.Carlos G.
Le client n'a pas laissé de commentaire.Reginald B.
Your costumer service was very poor. The girls at the front assisting the customers are rude with no manners what so ever. They didn't make eye contact with you.Gabriel M.
Customer service need improvemaria B.
Great service!Miguel G.
Would be great if the vehicle already had fuel with it when picking up.Daniel C.
App is too dloeAlejandro G.
Le client n'a pas laissé de commentaire.Sanzhar O.
All of the service was fantastic with the one exception. When I got to my home to load there was no dolly and no cover blanket pads. But the service was so fantastic as to how they handled it all . They covered the additional miles as well gave me dolly to use just as well. Excellent serviceKEVIN J.
Le client n'a pas laissé de commentaire.Josue G.
Le client n'a pas laissé de commentaire.Karen K.
They had the trailer I needed available great customer service Definitely will be going backJonathan L.
Le client n'a pas laissé de commentaire.maria R.
Le client n'a pas laissé de commentaire.Jackson B. | Expérience générale
Nice easy customer serviceLuis G.
I was very satisfied. I like doing business with Uhaul. I always use there service when I moved. Excellent customer service.lisa O.
Le client n'a pas laissé de commentaire.Tasha C.
Le client n'a pas laissé de commentaire.EDDIE W.
Le client n'a pas laissé de commentaire.Manuel R.
Le client n'a pas laissé de commentaire.LATOYA G.
Le client n'a pas laissé de commentaire.KARLA B.
All the machines by the doors are confusing. Frustrating.Daisy R. | Online Move In
Le client n'a pas laissé de commentaire.Jesselyn C. | Expérience générale
I was given the WORSE UHAUL TRUCK AND THIS WAS MY FIRST AND LAST TIME that I would do business with this company. Fix the transmissionDANIELLE G.
Eugene Jones was very professional as he discussed what my cost would be.Patricia J.
Manager was professional and was able to help me with my auto transportAndrew S.
Communication can be much improved. Be specific with details, appointment times, and have someone man the front desk and answer phone calls. Follow up if asked to to avoid miscommunication or assumptions. Better to overcommunicate than undercommunicate!Joshua K.
They changed where I was supposed to return van then didn't return it properly and charged me extra so Never rent from LynwoodCeleste G.
Le client n'a pas laissé de commentaire.pamela o. | Expérience générale
Le client n'a pas laissé de commentaire.Ladrena M. | Online Move In
Le client n'a pas laissé de commentaire.Marvin J.
Le client n'a pas laissé de commentaire.Alejandro Z.
Le client n'a pas laissé de commentaire.Hector M.
Everything from customer service to ease of app use is great. My only issue is that we aren't allowed to return equipment overnight. I rent vans often and it would be way easier to be allowed to return over night since you already have a key box.JUAN Z.
Le client n'a pas laissé de commentaire.Jose A.
Le client n'a pas laissé de commentaire.jesus B.
Le client n'a pas laissé de commentaire.David H.
they make the customer wait a long timeRaul G.
Kevin was very helpfultasha C.
Le client n'a pas laissé de commentaire.Patricia K.
Le client n'a pas laissé de commentaire.Angel L.
Excellent service !!LUCILLE R.
Le client n'a pas laissé de commentaire.Joshua B.
Customer Service is horrible. Everyone has an attitude and not very helpful. Picked the truck up and was advised to click on a link and follow the instructions, then come back to the for a key to check mileage. No help at all or instructions, took me 30 min just to get the key from them. No explanation of my projected bill that I asked about. Truck was dirty and I was told to pull it out so they could clean it! I was also charged a $200 deposit on top of the price of the rental which is rediculious . They gave me a truck with tire pressure issues, in which should had been checked before renting it out. Had to use it anyway do to the timing I needed it for an event.Christole C.
Le client n'a pas laissé de commentaire.David G.
Le client n'a pas laissé de commentaire.MAXIMO G.
Le client n'a pas laissé de commentaire.Bobby C.
Very professional location. The communication amongst the employees was amazing. Everyone was on the same page and everyone knew how to execute their tasks in a friendly and efficient manner. I was in and out in less than 15 min. Kevin was down to earth and very knowledgeable. I have a location closer to home but based on this experience I am willing to drive out to this location. Keep up the great work!Juan S.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Sandra J.
Le client n'a pas laissé de commentaire.Luis R.
Rented a pick up from the lynwood location. When I proceeded to pump gas in the morning the gas came pouring out the bottom of the truck and the check engine light came on, I checked under only to find out they had given me a truck with a lacerated filler hose. I take it back to the location as soon as they open and explain the situation to the clerk. She barely reacted and tried pinning it on me about 'where do I park the car' and that it it was a 'brand new truck.' I couldn't help but to feel blamed for this with her very cold comments. She then appointed another truck for me and told me to check it and she wouldn't hand me the keys until I inspected the truck. This made me arrive very late in San Diego and I missed out on a vital meeting .To my surprise when I returned the equipment I noticed another customer was complaining about the same thing although I'm not sure it was the same truck. Terrible handling.Marvin G.
Everyone was great friendly thanks for everythingroberto C.
Le client n'a pas laissé de commentaire.Tynisha F.
Maybe clean it better from inside cause it smelled like smokeJUAN C.
Le client n'a pas laissé de commentaire.Francisco S.
Kevin helped me alotDario C.
Customer Service is 2nd to none!! I love this store and the entire staff is amazing.LUCILLE R.
Very very GREAT customer service...need some type of rewardmelanie Y.
Le client n'a pas laissé de commentaire.Martha R.
Le client n'a pas laissé de commentaire.Rigoberto F.
I had a confirmed reservation for a 15' truck, and got stuck witha 10' truck which pretty much ruined my move and made it 10000x more stressful and shitty. In other words, very typical U Haul experience. No one reads this feedback.Jason G.
Le client n'a pas laissé de commentaire.Evelin P.
Le client n'a pas laissé de commentaire.Deborah F.
Le client n'a pas laissé de commentaire.Rainier S.
Best experience.Juelcardhom B.
Have extra desk personnel if need arisesDavid C.
I was disappointed to see that I was charged $10 for fuel. The truck was refilled and returned with same amount of fuel as it was when picked up. What made no sense is the clerk told me she couldn't give me the keys until I completed the inspection survey of truck. How can I check fuel gauge without the keys?? So I took a picture of fuel which was less than a half tank. When I asked why I was charged for fuel another clerk told me the truck was over half take when we checked it out. It absolutely was not. I left a message foe a manager who never returned my call. $10 lesson for me. However this should be reported to the BBB.Denise C.
Le client n'a pas laissé de commentaire.Jacob A.
This location was a life saver for me, even though it was the 3rd uhaul location i was getting sent to with a confirmed reservation and that it was a 20-30 min drive (extra miles than my original reserved PU location) but other than the mistakes of all the other locations, these guys were the best and made sure i finally got a truckCassandra T.
Le client n'a pas laissé de commentaire.ruben R.
Le client n'a pas laissé de commentaire.MARILYN O.
Le client n'a pas laissé de commentaire.IRIS I.
After all the issues i has with uhaul pick up in San Bernardino!!! So stressful entire process pick up and no trucks available at 4 am as I needed !!! It was nice that I'm my city the people there was nice and understanding ans I'm not sure if the young woman that helped me but she was very nice and professional especially becuz I heard and entire upset customer and she handled that very well !!!LINNETTE P. | Premières impressions
Le client n'a pas laissé de commentaire.Juan N.
I don't think anything needs improvement. Everything went well from getting a uhaul to dropping off. 10 out of 10.Bryan S.
Le client n'a pas laissé de commentaire.Rosa S.
Have thee workers put un the system when the trucks are turn inAndy P.
Good serviceAndres L.
The only thing I had a problem with was being charged more than what they told me over the phone when I made my reservation. Picking up the truck and found out that it only had a 1/4 tank of gas wasn't good either. Everything else was ok.Frank A.
I alway rent a auto transport there and they're always professional and the manager she is helpfulAndrew S.
Quick and fast, thank youCARLOS A.
Le client n'a pas laissé de commentaire.Darrell P. | Expérience générale
Take money with out notice. Don't let you know the â€œextra feesâ€. Seems like a scam and I'll definitely would put a reviewMaria S.
Le client n'a pas laissé de commentaire.ANTHONY I.
Le client n'a pas laissé de commentaire.IRIS IVETTE O.
Le client n'a pas laissé de commentaire.MA D.
Le client n'a pas laissé de commentaire.Garrick W. | Expérience générale
Le client n'a pas laissé de commentaire.Brenda C.
Le client n'a pas laissé de commentaire.Edith O.
Le client n'a pas laissé de commentaire.Kelvin M.
Le client n'a pas laissé de commentaire.MAIRA G.
Le client n'a pas laissé de commentaire.Alfonso F.
Le client n'a pas laissé de commentaire.Rosa S.
Le client n'a pas laissé de commentaire.FERNANDO A.
Le client n'a pas laissé de commentaire.Ashley S.
I hardly ever say this but this place needs no improvement, the staff at this location have been phenomenal and have treated me and my fiancÃ© like pretty much family. I can't thank them enough for their amazing hospitality. Thank you everyone at Lynwood U-Haul!!!Michael P.
The office and the equipment I rented were clean and presentable and the staff was very helpful.Rick P.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Edwin O.
Le client n'a pas laissé de commentaire.Angie M.
Le client n'a pas laissé de commentaire.Tanya D.
Le client n'a pas laissé de commentaire.C Dallas B. | Premières impressions
Our unit got broken into TWICE and the insurance has yet to process our claim or take any accountability.Erika R. | Expérience générale
I just didn’t receive the size I requested and it was over pricedMICHELE A. | Expérience générale
Le client n'a pas laissé de commentaire.Dulce P. | Expérience générale
Le client n'a pas laissé de commentaire.Timothy H. | Premières impressions
Thanks to all team of Lynwood UHAUL. It's a good place to rent or storage. Thanks to the manager Maira. She is very nice end helpful.Jose Juan S. | Expérience générale
Le client n'a pas laissé de commentaire.Eric C. | Online Move In
Le client n'a pas laissé de commentaire.Alba A. | Online Move In
My stay at U-Haul were Fantastic and Miss. Mayra Canchola were always so nice and kind and made sure that everyone were always pleased.Thomas C. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan S. | Expérience générale
Le client n'a pas laissé de commentaire.Darlene P. | Premières impressions
Le client n'a pas laissé de commentaire.Josie L. | Online Move In
No order of service....low staff and you have to understand outside staff are really RUDE. While talking to inside staff, they just come in and interrupt without even excusing themselves or apologize for their actions.Braizell W. | Expérience générale
Le client n'a pas laissé de commentaire.Marivel P. | Expérience générale
Le client n'a pas laissé de commentaire.Jonathan S. | Online Move In
Le client n'a pas laissé de commentaire.tamisha b. | Expérience générale
They are running a scam on me. Bottom lineGeorge B. | Expérience générale
Muy agradable lugar, solo que las puertas no servia el automáticoCarlos I. | Premières impressions
The hours of operation at times made it very hard to get things out. Also very disappointed when I went to move out they informed be I would not be getting back a refund of the amount I paid for and never used. It appears your company double dips....they charge me for first 2 weeks of September while renting it out to someone else. That is very dirty business. I will never use Uhaul again based on this experience.Jeff S. | Expérience générale
When i arrived i got the online move in my unit was some how inuse wich sucked because i really had no place to put my stuff had to take it home and leave it in my truck outside because my land owner doesnt have space for me but then i had to go back and they ended up changing my unit because someone decided to move in mine they were trying so hard to make me upgrade my storage which i didnt really needLuis V. | Online Move In
Le client n'a pas laissé de commentaire.Anna B. | Online Move In
I moved out August 17, 2022 Storage unit was paid up to August 20th 2022.Latonya J. | Expérience générale
Le client n'a pas laissé de commentaire.Janice R. | Expérience générale
I paid for a full month & moved out 10 days before the next month payment yet U-Haul doesn’t provide a prorated amount if you’ve paid up & I PAID ON TIME!George T. | Online Move In
Uhaul facility was cleaned…Reservations I shared my belongings and why I needed storage…upon arrival, they gave me a top storage for a washer & dryer; there seems to be a disconnect between reservation & the store, communication is key to any business and it’s not happeningKIMBERLY O. | Premières impressions
Le client n'a pas laissé de commentaire.Monique J. | Expérience générale
Very good Customer service, like the location only one thing the management needs to do is prépare enough parking spaces for customers.KAHASAYE A. | Expérience générale
You need to install lighting in the bigger storage units.Sylder C. | Expérience générale
We can't access the facility when they had told us that we could 24/7 go in our storage. We had asked beforehand and so we left to load the uhaul 10" truck. To our surprise it was closed, every single time that I input the code it would says access denied so we decided to call the GM number on the board. And it was no use. When she finally answered she referred me to customer service. Waiting for 40 minutes, Tony from customer service tried to help as much as he can on his end, when on the line with him he told us to contact the GM again. And so I did, she kept hanging up on my calls a and then after another few more calls she finally turned of the phone. And so we had no choice but to leave the truck and take off because next day I had to work and 4 am. I can't keep on waiting for her to keep on ignoring the situation. It was a mess, we got there at 7pm and left around 9 it was cold and we were freezing. A very bad experience and to finish it off we where not the only ones waiting there other customers all concerned and confused on why was it all closed. The extra charges on the rental and everything needs to be fixed too. Just unbelievable the first time getting the storage in that area and will be the last time. I don't know if I want to again go to one of uhaul locations and get a self storage after this. So disappointing.ISAAC P. | Premières impressions
was sufficient.Evonne B. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly R. | Expérience générale
Le client n'a pas laissé de commentaire.larenee N. | Premières impressions
Need an elevator. All the Big storages are upstairs on the second level didn't find that out until after I paid for the storage & lock & the worker was looking downstairs for the unit So now I was charged an extra day for the U-Haul truck & found a different location with a unitsonja h. | Expérience générale
Le client n'a pas laissé de commentaire.Ashlee E. | Expérience générale
Customer service was amazing thank you for all your help would like to give the ladies at Lynnwood 10 stars 🤩Cheryl j. | Premières impressions
Explained everything I needed to know it didn't make me happy to hear about the debit card situation I needed a truck too. But couldn't get one because my debit card is not connected to a bankGeorge B. | Premières impressions
Le client n'a pas laissé de commentaire.Kisona M. | Expérience générale
My pleasure great customer services and friendly staffMichele j. | Expérience générale
Only issue was trying to get stuff upstairs no elevatorRobert H. | Premières impressions
Le client n'a pas laissé de commentaire.Amber P. | Online Move In
Le client n'a pas laissé de commentaire.CHARLIE C. | Expérience générale
Le client n'a pas laissé de commentaire.Megan G. | Expérience générale
Staff that checked me in was super helpful and kind! Appreciate him!Nike K. | Premières impressions
Le client n'a pas laissé de commentaire.David H. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberly R. | Premières impressions
Le client n'a pas laissé de commentaire.Jayson B. | Premières impressions
Le client n'a pas laissé de commentaire.Anthony A. | Expérience générale
I needed a short term space while I relocated, I wish you had been my long term first choice and not third and best.treanetta s. | Expérience générale
Le client n'a pas laissé de commentaire.evelyn p. | Expérience générale
Le client n'a pas laissé de commentaire.edgar v. | Premières impressions
Le client n'a pas laissé de commentaire.DOMINIQUE S. | Premières impressions
Le client n'a pas laissé de commentaire.RAMON M. | Expérience générale
If you reserve online be sure it's not after business hours if you plan on moving right away, due to Covid the locks are placed in your unit. However the office was closed so you won't be able to get your lock or have it placed inside.Mauricia B. | Online Move In
They were very pleasant to me i would go back to them very nice young men 's.and well to help youBarbara A. | Premières impressions
ExcellentANTWAN RICKY W. | Premières impressions
Le client n'a pas laissé de commentaire.Kim F. | Premières impressions
Merci.Miguel T. | Expérience générale
Very understand in the final analysis. Thanks.CLENORA H. | Premières impressions
Le client n'a pas laissé de commentaire.Guil C. | Premières impressions
Mayra was amazing helped with everything walked us thru all the steps because it was our first time getting a storage . Thanks for making our move easier! Thanks Mayra! !Oscar M. | Expérience générale
I love this location of lynwood very clean and efficientYuriria T. | Premières impressions
Pretty good experience. I cant believe itjade d. | Expérience générale
Le client n'a pas laissé de commentaire.shawauna g. | Premières impressions
Le client n'a pas laissé de commentaire.Ronnise S. | Expérience générale
You guys need some light in those units.Sylder C. | Premières impressions
Le client n'a pas laissé de commentaire.sergio c. | Expérience générale
Le client n'a pas laissé de commentaire.ELISHA R. | Expérience générale
Spent hours, mileage, and had partially unloaded the truck only to find out the reserved storage unit was not available. That meant I had to put everything back into the truck, buy a lock, and park the truck overnight resulting in a late fee for truck return. Absolutely will never rent a storage from uhaul ever again.Hurley J. | Expérience générale
Le client n'a pas laissé de commentaire.loretta t. | Expérience générale
Le client n'a pas laissé de commentaire.wanda w. | Expérience générale
I would recommend this facility U-HaulGlen H. | Expérience générale
The storage units are small and not sized as advertised. Small doors to access unit and hard to get to. How dumb to have the larger units up a set of 10 stairs!? Cannot store large furniture in this facility easily. My units has a rat trap and cockroaches. Very uncomfortable leaving anything nice here.JOSEPH C. | Premières impressions
Le client n'a pas laissé de commentaire.tasha c. | Online Move In
The storage unit was moved out of in April. Unfortunately I was sent a pre lien notice etc. a lot of unnecessary stress that could of been avoided with proper communication. I will maybe add covid 19 to maybe some reasons why.malika s. | Expérience générale
Le client n'a pas laissé de commentaire.knyvette h. | Premières impressions
Great staff!zaidas r. | Expérience générale
Very Good ExperienceValerie B. | Premières impressions
Was told to purchase a lock for $10 cause lock I had I couldn't use then I couldn't use lock I spend $10 on ended up using lock I had originally brought with me was not able to get refund for.claudenea j. | Premières impressions
Great customer service!zaidas r. | Premières impressions
Very nice people and very nice customer serviceRaul c. | Premières impressions
No hassle...Very professional Manager.ALAN M. | Expérience générale
Not clean.Ophilia H. | Expérience générale
Amazing customer serviceangelica p. | Premières impressions
Great support throughout, organized and tidy. Equipment performed as described, no failures.Vikyat M. | Premières impressions
Great working with themgabriel s. | Expérience générale
It was great working with themgabriel s. | Expérience générale
Great experienceDawn C. | Expérience générale
They always allowed my daughter in to my storage even when she did not have her key card which was extremely helpful to me since she was able to help me clear and turn in my storage on time.Alba Maricela C. | Expérience générale
Awesome experience!Quionne R. | Expérience générale
Service was excellent, staff was super friendly and helpful. Facility is on the smaller side. Chain link caged units look kinda scary & smell bad. 4x4 units suck. Spend the extra money, worth it.JUANA N. | Premières impressions
Customer was good,DENA d. | Premières impressions
I appreciated the courtesy reminder calls.ALICIA J. | Expérience générale
Customer service was terrible. I would avoid this place.Gaby D. | Expérience générale
We didn't see your facility you just dropped off our Uhaul storage box . All was apart from the fact there were bolts in the top that weren't removed before delivery.Had to go and buy pliers to removeJOHN Z. | Expérience générale
Soamu problems! Access cards are trash,! Never work and can't even get in after hours.Alfonzo P. | Expérience générale
Great customer service from the team. One thing I would like to suggest to management. Different ladders, like platform style. More stable less dangerous for units on tops when loading. THANK YOU! :)Francisca g. | Premières impressions
I found out that the storage that I reserved was on top of another storage space and there is no way to reach it to place your items into it. I thought that was weird.Michelle J. | Premières impressions
The U-Box process was generally fine, but scheduling on both ends was a frustrating experience with last minute changesAdran D. | Expérience générale
Nice experienceNeeraj S. | Expérience générale
I was threatened by staff and waited over two hours to get into my u-box, which I cheduked 3 days in advance. Ruined my moving day. Had to rent a truck from you another day bc of it. WORST STAFF EVERLandon G. | Expérience générale
Great serviceTeresa C. | Expérience générale
Excellent service.silvia a. | Expérience générale
Smooth service overall. The girl who delivered the box was friendly but showed poor judgement of placement and caused damage to the lawn while maneuvering the lift. Landlord was very angry.Mario G. | Expérience générale
I cancelled this reservation on 11/10/18 after I turned in my truck and car carrier. Team Lynwood along with Erick and staff really took care of my needs and throughout process remained professional.James M. | Réservation
The information online was denied by the employee processing my rental, when the manager came on, she was condescending to the point where I chose to go to a different company because of her attitude.trokon g. | Réservation
uhaul experience was great! seamless from start to finish!WHITNEY M. | Expérience générale
Thanksqwendolyn P. | Expérience générale
YTavis J. | Expérience générale
Excellent service. Much better than the UHaul location in North Boulder, COMichael C. | Expérience générale
Great place and help when I was having a bad daySharonda W. | Expérience générale
This facility has been helpful, clean and always has someone to assist with every needSHEMIKA B. | Expérience générale
Worst experience that I have ever had with a moving company and with customer service. I called over 7 times and was told I would receive a call back. No response. Was told I would get a refund- noneEmily W. | Expérience générale