Évaluations des clients U-Haul Moving & Storage of Mandarin
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Mandarin
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Bruce B. le
Very helpful
James P. le
Prompt and professional service. Clean and very well managed. Highly recommended.
Stephen M. le
Very smooth transaction.
Solomon R. le
You need more people to assist on weekends. The line was too long
Scott H. le
The African American gentlemen that was wearing a polo on the 11th during the morning shift obviously hates his job. He was bothered by the fact that I walked in to drop off my truck. As I’m asking him questions to confirm his statements he’s shrugging me off with short responses as “yeah”, “uh huh”. Then as I’m doing as he requests with trying to turn a truck with an auto transport around within limited room, he comes out impatiently rolling his eyes, telling me “to get out” and he’ll take care if if it. Then does it, then as I’m awaiting further instruction, he just looks at me and says, “what are you waiting on?” , “you can go now”. Side note: I have always had pleasant interactions with Uhaul, thus why I chose Uhaul over Penske for this move. But based on these two recent experiences, it’s 50/50 if I use or recommend Uhaul again.
Patricia H. le
Bernard & Richard we’re both great!!
Mike M. le
Whenever I need a truck I rent from this location, always clean equipment and great guys to deal with.
Jamie S. le
I rented a cargo van and it was a great experience. From walking into the location, the help I received, then picking it up and then returning.....easy peasy.
Stephen L. le
The staff and leadership at this facility are always kind and helpful.
John G. le
Only negative - upon opening the back door, the hook on the door of the trailer (5 x 8) caused the door to be unable to come down. Had to work hard to get the hook unengaged and the door to close
DAWN P. le
Great experience
Randall E. le
Excellent staff, super friendly and helpful definitely will be back
Ray M. le
nothing everything was great
Christia W. le
Best customer service experience I've ever had. Lennon was amazing--knowledgable, kind, and patient (I had my 3 yo with me). I will definitely do business there again!
Christia W. le
AMAZING customer service! Lennon was so knowledgeable and patient (I had my child with me). Will definitely do business there again!
Richard C. le
Free popcorn or ice cream while you wait
CHARLENE R. le
Have more client service reps; the wait time is not customer friendly (too long of a wait, especially with a simple return of a van/truck).
robert M. le
good and helpful service
Juan B. le
Wash and clean the vehicles before renting it out to customers.
Hilary B. le
Such a pleasant and seamless experience.
Patricia A. le
Absolutely great! Rented a variety of trucks & a trailer (helping friends move & my stuff in/out of storage here). EVERY piece of equipment was well maintained & clean. Storage area clean & BUG FREE!
Guy D. le
Good location, clean, and not too expensive.
Robert K. le
Very clean. Great customer service Great security system Great storage units.
JARROD W. le
Quick, easy, and hassle free service. I’m glad I chose this location to return equipment and store my stuff.
Guy D. le
Great customer service! They were fast and helpful.
John W. le
Awesome customer service
austin P. le
.
Donald C. le
I was pleased with the efficiency of the staff. All of them except the owner are almost brand new employees. However they were polite and helpful.
Gabriella S. le
The service was professional of the fees are exceptional and I felt very well taken care of I’m very glad that I came back to U-Haul this area where I use this storage place at the moment is great!
JULIA P. le
great attitude and service! (Kandy/Anthony)
TAMMY W. le
My key broke off and I was told they couldn't do anything about it. I had to leave my shed unlocked for a week until I unloaded the contents. They offered no help. But wanted to charge me 60$
MIKE M. le
Excellent rating, everyone was great, I use this facility a lot.
YASHICIA P. le
Excellent customer service.
Maryann L. le
I have had absolutely no problems with my storage
Maryann L. le
I have had my storage with you for awhile and have not have had any problems
Shane E. le
Excellent and speedy service!!!
david A. le
The staff was friendly and helpful.
mark b. le
The staff at this location have been an excellent team to do business with. Everyone we worked with has been professional and cared about taking care of our needs both in storage and truck rental.
Teresa S. le
Spike was very helpful and friendly .
DARLA S. le
Only moved out because we had moved and needed a unit that was closer. Thanks!!
maria m. le
your crew there is wonderful,... but I was told that at end of month if I reserved a truck there to move my storage ,I would receive a discout. went in yesterday to reserve a truck and OWNER failed...
Joyce S. le
Excellent customer service.clean efficient and caring staff
GAIL K. le
I was closing out my storage unit and also rented a truck to move my possessions. All personnel were all friendly and helpful. I've rented a unit for 3 years and have always had a pleasant experience.
lori v. le
Convenient, helpful, professional, very secure.
Ireti F. le
Nice staff and great customer service.
MONICA S. le
The staff was very helpful and friendly. No problems at all!
david l. le
none
Robert F. le
Overall great experience! Staff was extremely helpful and professional. Would definitely use this U-haul again!!
CRAIG B. le
Very helpful. Always a good experience here.
KENNETH A. le
All was great except not getting my last month rent refunded to me I'm a prorated basis. Only used 7 days
Richard H. le
It was a great move for us. The rental equipment was perfect no issues. Sure did enjoy driving that new 26 foot U-Haul. All of the agents were very helpful and polite.
david b. le
Thelighting inside the storage unite did not exist
dina f. le
Helpful and efficient
Lynn O. le
X
Robert F. le
Please continue what you do because the customer service is above the other. i love the fact that you took the time to explain to me the difference between climate control verse no climate control.
Marianne S. le
Very friendly, couteous and helpful.
ron m. le
This is the only Uhaul Facilty that came anywhere close to my expectations. The others were dimisive and down right rude.
JERRY M. le
None
JOHN H. le
Would use this facility again.
JOYCE B. le
Very nice well maintained facility
OLLIE H. le
Everyone has been very helpful service has been great I would tell anyone about your place
Elizabeth P. le
This is the best UHaul you will ever work with - clean facility, great customer service, just cannot say enough good things about everyone there! Owner/manager is always there to help, too.