Évaluations des clients U-Haul Moving & Storage of Maple Shade

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Maple Shade

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Gerard C. le

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Better access between the office and storage area. The staff are great and the manager is the best. Combined, they are the best UHaul & storage facility in the Philadelphia area.

James C. le

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The saleswoman that I dealt with was very friendly and helpful

Diana M. le

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Great experience

Mark S. le

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Amy was a pleasure to work with. She made the experience of renting a storage space easy and enjoyable.

Jaclyn B. le

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Excellent customer service representative

Vincent D. le

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Storage facility is very clean and organized. Staff are kind and took care of my storage needs in a timely manner. I’d recommend this place to anyone if they need extra storage space in their house.

James E. le

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One of the tie down rails on the inside of the trailer was damaged and not useable

Roberto C. le

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From greeting to leaving the team was great. Loved the e-receipt!! Moving is never easy, but your team made it that much easier for me. A heartfelt thank you!!

Joseph C. le

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Le client n'a pas laissé de commentaire.

don F. le

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Excellent experience

Rick W. le

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Le client n'a pas laissé de commentaire.

Esterlin R. le

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Le client n'a pas laissé de commentaire.

Lynnette Y. le

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Was not happy about buying their $10 lock (company policy)!

Halpin S. le

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Le client n'a pas laissé de commentaire.

Leslie D. le

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Customer service at this location is excellent!!!

Robert H. le

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Le client n'a pas laissé de commentaire.

Robert E. le

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I made a mobile reservation the night before, but when I got there, I had to re-enter everything as if the reservation was never made.

jonathsn Y. le

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Le client n'a pas laissé de commentaire.

William F. le

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I parked on the side where the trailers are when I came and went into the storage area. There is no sign directing you to the office. I had to wander around until I found it.

William W. le

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Manager and reps were excellent.

Charles D. le

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Efficient. Accommodating. Always friendly and helpful.

CHRISTINE W. le

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Although the can I rented was overall clean, there was some pet hair on the seats. When coming back to return the vehicle, the customer service was very slow, and some people that worked there didn’t know much of anything. Except the one woman there, who was probably a manager. Short staffed and computers were malfunctioning, causing delays. Overall, good experience.

Stanley K. le

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Le client n'a pas laissé de commentaire.

Ericka A. le

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I had an emergency situation and the ladies there handled it with ease and care. I’m forever grateful for their help.

Kelvin D. le

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Truck took to much gasoline and was not friendly

Irena J. le

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Prompt easy checkout/dropoff very professional!

Vicki S. le

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The issue i had was the request for a second party phone number, and that U-Haul would call that individual. i had a US passport, and a nj diver license. I had an issue that the 4 folks i called were either at a football game or at church and i could not get hold of them. if this is a requirement, when you book a reservation this needs to be told. Not everyone carries cell phones with them all the time.

William O. le

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Nothing, the sales rep was excellent...your lucky you have her for an employee.

Lisa B. le

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Great experience, and the staff member, she was terrific!

Joseph C. le

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Le client n'a pas laissé de commentaire.

Raphael M. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Linda E. le

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What was supposed to be a great & exciting day turned out to be the worst day of our lives. We called the day before to change the size of our truck & was told it wasn’t available the location @ Cherry Hill NJ took all my information. We sent our picture Id Told John that Von Jones was the driver & picking it up the truck @ 7:00 am. Was told once he was in the lot that he would be prompted to go to uhaul.com &.answer the prompts. The computer stated that Von wasn’t listed as a driver & asked for him to take a picture & a copy of his driving license. Which he did numerous times & told he would have to speak with customer service. They kept transferring him from one to another. Needless to say. It took him 2 HOURS to get the code. We all had a day of deadlines to meet. And really created a Problem for us all. I would like some kind of compensation for our time & troubles for somebody’s mistake with the process. Hope to hear for somebody tomorrow. Thank you ??

sonny L. le

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Very efficient and very customer oriented.

Craig F. le

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Great service!! Very Nice!! I LIKE

Ericka A. le

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Amazing staff!

john C. le

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Phone calls to the local Marlton store to ask for access to the UBox were often transferred to the national UHaul call center with poor results. I had to email or make a special trip to t he store to get personal attention. The national call centers were of little valuie and c constantly transferred me. Major issue - I signed a UBox contract with a specific destintion in mind UHaul changed the destination to another nearby store without advising me or asking permission. This was a major glitch. The local store manager and staff in Marlton were great but the overall experience could have been improved with better communication,

Najee L. le

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Amy is absolutely an asset to your company.

Christoph V. le

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My wiring harness installed by U-Haul a while ago did not work when Hooked to the trailer. There is no repair capabilities at this site I had to take my car to leave Mount Laurel office where they go very good at fixing the Harness right away.

Christian H. le

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Nothing! The experience was wonderful! The young lady that checked me in spent time making sure I understood everything and was terrific! The young lady that checked me out was just as nice!

Jean O. le

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My experience with U-Haul has always been terrific, and this time was no exception. From the friendly manager at the Maple Shade facility to the clean truck and the excellent moving help we got from Michael's Movers, our move to our new (and first!) home went perfectly!

Cuyler V. le

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Le client n'a pas laissé de commentaire.

Mark K. le

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The stafff was friendly, helpful, and informative. I had a great experience. Thank you!

Joseph D. le

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Facility was awesome. Amy did a wonderful job assisting.

Daphne D. le

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Had a great experience at this facility. The staff was exceptionally accommodating, nice and always pleasant. I would highly recommend coming here for your storage needs. No complaints whatsoever.

liesel s. le

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Thank you so much for everything! I really enjoyed my experience with uhaul at this location!

John P. le

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The employees were very helpful current home respectful thank you.

patti r. le

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Amy was excellent with explaining all of our options and making sure we understood everything.

STEPHEN P. le

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Staff was very friendly and helpful. Great experience!

carolyn b. le

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Excellent

lacinda c. le

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The rates was competitive and fair

Joseph H. le

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Clean

Everald R. le

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Was helpful finding the right location unit.

Patrick M. le

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Really pleased with the service when I got onsite. Would have given 5 stars if i had a different cart available besides the mattress cart (made moving some couches challenging).

Joseph D. le

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Any and the team were quick and efficient getting me set up with my unit

Sharion R. le

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Amy was very patient, helpful & polite.

Sarah K. le

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Beautiful facility!

Norma S. le

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The staff was wonderful and very helpful.

Mark L. le

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I had a great experience renting a unit from this location. Customer service was amazing!

Joseph W. le

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Everyone I spoke to was respectful, helpful, and curteuous.

Dorma S. le

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The service was beyond excellent with helpful and friendly staff. Convienent location. And clean facility. Price was high though.

Lantier C. le

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The sales woman was extremely nice and helpful.

Olivia M. le

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I had no problems checking in, making reservations, and checking out. Tiffany and Amy were very professional and helpful.

Marilyn R. le

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To anyone renting a storage unit from this Uhaul and you are buying a lock for your unit, their locks range from $5.-$10. You don't need to ourchase the most expensive one.

Olivia M. le

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Tiffany was very personable, and helpful. Made reservations and moving in simple and smooth. No complaints. Thank you Tiffany!

Margret C. le

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The customer service was great . Very pleasant staff .

Kimberly S. le

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Needed to store things temporarily for 3 wk while in between apartments. Rented a uhaul truck and used one month of free storage. Everything was seamless. Staff was very friendly and helpful.

Anna R. le

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Excellent service and customer service at facility.

Diane H. le

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David and Tiffney are great!!! I been there since I moved from New Mexico to New Jersey now . I was very pleased now trying yo settle in more Thank-you again I will call and use the Truck when I hav

Steven T. le

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Tiffany was very polite, helpful and efficient. Thanks very much!

Marina R. le

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Excellent Service

Donna W. le

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Not enough characters allowed for complete review, but the storage facility gets 5 star, call center automatically referred to gets 2 star, if that.

ROSCOE R. le

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I always have a good experience when I come to this location

Jonathan Y. le

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All I can say is wow! We had a fantastic experience with the Maple Shade Facility when we did our one-way rental from Philly. Everyone was very helpful and the storage was great!! Many thanks!

Marina R. le

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Excellent storage facility. Wonderful team. Supportive and empathetic. They made my experience effortless. Tiffany an$ Travis are superb.

Melissa e. le

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I loved that I could access my unit at anytime. The facility was nice and I did not feel uncomfortable going alone at an off hour time.

Jean G. le

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The staff members are very helpful and friendly. The location is great - it's close to Rt. 38 and Rt. 70, a UPS store, Habitat for Humanity, and Honey Grow :)

Kimberly H. le

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Easy account setup process, loved internal climate control versus an outside unit and the close out process was also seamless. Would use this location again if I ever had a storage need.

Steve B. le

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Storage facility was excellent. Beware that if you need a trailer it may not end up being where they say it will be. Travis in Maple Shade helped me out big time in that situation.

Ken s. le

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We ordered Uboxes to our residence during a renovation and were very pleased with the process.

William S. le

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Just do what you are doing

Margo F. le

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Manager Tiffany consistently provided a very friendly, caring, comfortable atmosphere & environment for my storage needs. I always had peace of mind knowing my personal belongings were safe.

Katelyn M. le

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My experience was good because I never had to leave my house. I had my unit dropped off and picked up which made it very convenient. Easy to communicate with the driver if necessary.

dave k. le

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This facility was by far the cleanest and most professionally operated storage business that I have ever interfaced with. Great job to all your employees.

Melissa D. le

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The major issue I have is the fact that I was charged for a full month when I had the unit for a week. For that reason alone I wouldn’t recommend U-Haul to anyone or ever use them again.

Elaine L. le

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I had a very good experience in keeping my belongings at this facility. I would definitely recommend if anyone was looking for storage.

Kevin B. le

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Will use again if needed very clean and organized friendly service

maria b. le

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Clean and very easy to deal with. Entire experience was great.