Évaluations des clients U-Haul Moving & Storage of Markham
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Moving & Storage of Markham
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Wayne o. le
Very nice and easy
Ronnie W. le
Quick and easy return processing time. In and out quick and efficiently.
mary W. le
Nice clean facilities
adam K. le
Took 45 minutes to rent the uhaul at the location. The van was uncomfortable and when I dropped it off, the guy said I may have been responsible for a scratch on the side of the van. Then he rambled on about how the woman who gave me the keys before I took the van should of done a walk through and took pictures, which never happened. Unpleasant experience.
Glen C. le
The process takes wayyyyy to long now. All of this picture taking and interactive phone process is WAY TOO MUCH. If your cellphone is broken and or dead. You're taking a gamble on renting. This new process is a badddd idea.
Ronald H. le
An Absolute TERRIFIC EXPERIENCE. My contract was explained in detail. My appointment was reserved for 9a, the manager processed my order even when I came in an hour early. The guy who hitched the trailer to my suv was very nice, patient, and detailed also.
Brian A. le
The manager there was very rude. And upon making a reservation for a 20' truck they then changed my reservation twice. And the last location being in a very bad neighborhood for pickup. I told them that it isn't right that I am making reservations for a location and they keep switching the pick up locations because they kept reserving them for other people. I will not be going back to this location and I will be telling others through social media that this place has very rude customer service.
Richard M. le
Get equipment to the location where promised. Had to shag still yet another vehicle this time as well as my last rental. Unbelievable. No discount on price no added milage to rental. This shagging bit has happened to me more than 4 times. Unfortunately U-Haul is the only truck rental in my general area. Not happy.
Fidela V. le
De leon es its de beast
Catrina J. le
Ms. Vernita was very professional and helpful
Lotania T. le
Great service
PHILIPPE J. le
Everything
John E. le
If you are going to require renters to use there cell phone at the store you need to provide wi fi . I do not use data on my phone it cost me to us it But I had to turn it on to do the rental. And what if I did have a smart phone. Not ever one lives with a phone in there hand 24-7 The dose mean you do not want use them as customer's
Alberta F. le
The fuel was inaccurate. Only one worker available and the truck was damaged.
Sabrina C. le
Clean, well lighted, every time I went, I was treated with the utmost respect.
Jonathan D. le
Vernita was excellent in customer service and explained everything Crystal Clear which made my move and everything a lot easier.
Diamond w. le
They were very nice and patient...
Eldridge T. le
GREAT SERVICE FROM BEGINNING TO END
Marc D. le
Nice, helpful staff.
Paul S. le
I have rented from this location previously and each time I have had the same excellent experience.
Tiffany D. le
My unit was INFESTED with bugs upon my move out. I only had the unit for 30 days and had been back and forth up until about 2 weeks before move out. Manager was nonchalant about the situation and told me that she had never had a problem before...REALLY! So now not only am I disgusted and upset about my belongings, I am now OFFENDED at what she was insinuating. Upon looking the 2 units next to mine and the unit across from mine had bugs around the door and side as well
Lenora M. le
It took an hour for them to find my reservation
Kelly L. le
Returning my truck here was a breeze. Attendant was friendly and helpful, which was a welcome interaction after a long day of moving.
Clifton T. le
Manager needs to be more nice...
Jose m. le
Good management and staff
Phyllis F. le
My interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaul
JANICE LEE A. le
Service was professional
Kevin W. le
Outstanding!
Maria H. le
Great customer service.
Michael F. le
They were great
debra c. le
Thank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!
Celestine N. le
I will use them again
LILLIE J. le
Markham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.
Jasmine G. le
Great
David P. le
Office hours should be open on Sundays also.
george w. le
I rented a parking space service was excellent
VONDA G. le
Venita is a great store manager.
ERNESTO L. le
I have been in the same u-Haul unit for 14 years and it’s been great u-haul has good to me and a safe place for me to store my belongings
SHERRI G. le
The store manager, Vernita Carter has been outstanding! Very professional and courteous!
Teddy S. le
Nice people.
BRIAN CLIFFORD G. le
The price was the only issue I had.....
Teddy S. le
Very nice people
Ronald P. le
Thank y'all for being friendly very respectful and yall keep up the good work
RENITA M. le
Vernita is extremely kind, courteous and efficient. However, when she is not at the facility, the wait time is much longer. There were times that I did not feel safe because customers were lingerin.
Arlisa m. le
I love this one. Ms. V and her staff always are nice and take care of me.😄 I'll never go anywhere else and when ppl ask I tell them go to this location. Thanks Ms. V and staff!!!
Michael O. le
Customer service communication should improve. I did not feel welcomed as a patron.
JACQUELINE G. le
Too costly
Gabrielle M. le
The guy there laughed in my face and told me at 3:30pm. That he has no access to the storage area so I can move.Rude!28th I was suppose to move in and couldn't wasn't clean. 30th came and he said that
Michael J. le
I was overcharged for fuel when exact fuel was put back into the truck. They also charged me stating truck wasn't mopped out. When it's on camera showing me cleaning truck out.
elizabeth h. le
everything was all well
TAMIKA O. le
Sometimes to call in youbwould get a homenworker who didn’t know what was going on. Need better notes and more notes in the system
JENNIFER P. le
Monthly cost is more than other storages in area.
yvette d. le
The price for a 5x10 is too much, no lighting after dark down the aisles and I moved out on the 24th of September not the 28th.
MARIA B. le
move out date is incorrect the date was 9.22.2018 Vernita was great very pleasant at all times
Ramon J. le
Great service help staff
Alonzo B. le
Great place
DENISE D P. le
Everything was great thank you for impeccable service
Denise H. le
Vernita is AWESOME
mary S. le
My favorite always come here
ANASIA L. le
My furniture was ruined. I’m assuming due to the climate or temperature in the storage unit. I ended up having to throw most of my stored furniture away.
DEMETRIUS M. le
Great customer's service really friendly staff really helpful and nice will keep my business here
WENDY J. le
No issues or complaints. Great storage experience!
Taweeshe S. le
Everything went well, smoothly but quick. Thanks Uhaul 😁
MARVIN R. le
Very professional and clean
CYNTHIA T. le
This facility is great. I've been storing at the Markham location for some years know and have been very satisfied. Thank you to Vernita and staff.
MARGARET G. le
NA
CHERITA R. le
This HAS been the BEST experience over the course of the 2 years I was a customer. The staff was soo friendly and the unit was well maintained. I definitely would recommend others to book with Uhaul!
Charity E. le
Great service!
Diana D. le
I removed my stuff no problem clean and no pest was brought home. Good job.