Ms. Zoe was very professional, informable, very sweet, and patient.We vote her for President.aaron g. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Markham
Pour nous contacter
Markham, IL 60428
Services dans cet établissement :
- Du lundi au jeudiDe 7 h am à 7 h pm
- VendrediDe 7 h am à 8 h pm
- SamediDe 7 h am à 7 h pm
- DimancheDe 9 h am à 5 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Tisha P.
The equipment was just OK, but sufficient. What makes this location excellent was the great price and excellent customer service.Catherine F.
Great service as alwaysLeroy L.
Le client n'a pas laissé de commentaire.DISHAI W. | Expérience générale
The passenger side headlight was out. This need to be fixed.earvin F.
Le client n'a pas laissé de commentaire.bryanna c. | Premières impressions
Le client n'a pas laissé de commentaire.Vernell F. | Expérience générale
Le client n'a pas laissé de commentaire.Clarence w. | Premières impressions
The gate at this facility was inoperable for about a month or two with no instructions or information indicating when the gate would be working. You had to go inside to speak with someone to get information. This facility also changed management, the new manager is not as efficient or informative as Ms Vernita. The facility is average.Bonnie W. | Expérience générale
Very helpful and friendly staffAlonzo H.
Nothing that I can think ofTracey P.
The driver's side mirror doesn't adjust. Had to lean forward in order to see my blind spots. The manager and staff of this location was outstanding.Corey C.
Le client n'a pas laissé de commentaire.SUSIE W. | Expérience générale
Le client n'a pas laissé de commentaire.MATTHEW K.
Le client n'a pas laissé de commentaire.Alfred J.
The ride of the vehicle was rough.monique B.
Mobile pick up. Lock boxesVashti N.
We could not get into our key lock box to obtain the key. I called the customer service number who gave me multiple alternate routes to get into it. Nothing worked. We had to wait one full hour until the store opened to get the key. I made the reservation at 8am for a reason and couldn't get going until 9am. I tried to call the branch managers number that was listed and there was no answer.Matthew L.
Le client n'a pas laissé de commentaire.Shakira R.
They take care of they’re peopleMaurice P. | Expérience générale
Call to make payment and the young lady was very helpful.Quantina M. | Premières impressions
So loved my experience today. It's always a pleasureDemitria H.
Le client n'a pas laissé de commentaire.Kimberly B. | Expérience générale
Le client n'a pas laissé de commentaire.RASHEL D. | Expérience générale
Le client n'a pas laissé de commentaire.Barbara B. | Premières impressions
Le client n'a pas laissé de commentaire.NICOLE A. | Expérience générale
Le client n'a pas laissé de commentaire.Blanche D. | Online Move In
Le client n'a pas laissé de commentaire.RICARDO M. | Expérience générale
Always a great experiencekris I.
Perform vehicle inspections with the customer. Do not rent trucks with less than 1/8 tank of gas. Inspect trucks before renting to next customer.Tyrone D.
The sales woman was very polite and would use this location again in the futureSteven Z.
Le client n'a pas laissé de commentaire.Denierah S.
Le client n'a pas laissé de commentaire.Laura V.
Ms McCoy and her staff are professional and operate a neat facility. The vehicle was ready and easy to check out and back in. Thanks.Ricardo M.
Le client n'a pas laissé de commentaire.Chenay T. | Expérience générale
Very clean u- haul, been there for 4yrs and didn't have not one RAT DROPPING. I would go there and if I had to, very nice and professional staff. Amelia TaylorAMELIA T. | Expérience générale
Le client n'a pas laissé de commentaire.Andrea T.
Your staff were very helpful and friendly. I never had a problem getting in or out the gate. I always saw a staff member outside patrolling the grounds every time I came to the storage during business hours.Roosevelt K. | Expérience générale
THE GIRLS ON DUTY WERE JUST MARVELOUS!!!!Bradley B.
Le client n'a pas laissé de commentaire.Phil D.
I'd didnt like the policy. I'd came the day before the next payment due 10/ 31. I'd told the representative I was moving out that date. She told me I had to move out that day 10/30 otherwise, I would have to pay for another month. Secondly, they auto charge my account last month.They said I'd signed the form, but I'd didn't and she couldn't show me the form on the system. The storage facility was clean, but on the business side unprofessional. Yesterday, at 3:30 I had to rent a van and find someone to move my things within 2hrs before they closed at 5pm. I was very displeased with her professional behavior. Fortunately , I was able to do it.Glenda t. | Expérience générale
I believe the young Lady that took care of me was Mariah. Mariah turned my horrible experience into a wonderful one. Her customer service was top notch, thank you Mariah!!!Ademidun D.
Had to change my drop off location three times and when I got there was told that it was not the right place. I will never rent from UHaul again and would not recommend it to anyone.Jennifer T.
Le client n'a pas laissé de commentaire.Glenda T.
Everybody at this location was very helpful, thank you.Garrett G.
Jessica provided great customer service. I would definitely recommend this locationPetrina J.
Le client n'a pas laissé de commentaire.Rose h. | Expérience générale
I was told one and upon checking out I was told something elseDIANE F. | Premières impressions
The only thing that I didn't like was the frequent increase in the price. Other than that, all was well. That was why I didn't score Excellent.Leonia J. | Expérience générale
Good service and wonderful staffhenrietta C.
Pleasant experience, staff was very professional. Store was clean and well lite.Jennifer J.
I found out I had a cancel of my very small move after I had already picked up the uhaul van. I immediately returned the van after 8 miles total of having the van and was still charged $30 something dollars!!!Felicia W.
Everything thing was great wonderful customer serviceErik J.
Le client n'a pas laissé de commentaire.Brandon L. | Premières impressions
Le client n'a pas laissé de commentaire.WILLIE W. | Expérience générale
Le client n'a pas laissé de commentaire.RICKY S.
Le client n'a pas laissé de commentaire.ARIEL D.
This location went over and beyond to assist me with my reservation that was transferred to the last minute. They did a awesome job. Customer just know that this location has inside units not all are drive up.DARENA FENISE W. | Premières impressions
common areas could be cleaner glass entry doors were dirty. Debri i in parking lot is an eyesoreBernadette B.
I had to switch to this location because of a problem that I will be speaking to a manager about today. This location was a inconvenience but the staff was great.Darena W.
Le client n'a pas laissé de commentaire.Cheryl F.
Le client n'a pas laissé de commentaire.GERALD B. | Expérience générale
This facility apparently does not care about the service it provides. Elevators rarely worked. Access gate card consistently did not work and neither did the remote code. Very frustrating.Michael O. | Expérience générale
Everything was great! Le personnel était amical et serviable. I couldn't ask for a better experience. In fact, this location will be my go-to from now on. Thanks and best!Gladston S.
Le client n'a pas laissé de commentaire.Carmelita S.
Le client n'a pas laissé de commentaire.Thomas S.
Better customer serviceCurtis G.
The only situation was the movers were not in proper communication. We were scheduled to move on Monday evening and had to change toTuesday morning.Sandra I. | Online Move In
Le service à la clientèle était génial.loretta D.
Le client n'a pas laissé de commentaire.Pearl J. | Premières impressions
There are way too many problems that I encountered that I don't want to actually sit and write about.Jerome C.
Keep up the Excellent workTONY M. | Expérience générale
Le client n'a pas laissé de commentaire.Jasmine L. | Expérience générale
My vehicle was broken in theft my TV was stolen from my rv mobile home among other things broken glass .Robert L. | Expérience générale
Le client n'a pas laissé de commentaire.LYNETTA M G. | Premières impressions
Le client n'a pas laissé de commentaire.Glenda t. | Premières impressions
I rented a van from the Markham facitlity and I was charged double for the mileage. It was obvious that there was an issue with the odometer or a mistake by the employee. I am very, very disappointed!!! The representative DID NOT even attempt to resolve the situation.kanta R.
Nothing All was fine and professional!DARRYL B.
Everything went well no complaints the ladies were all niceLuciana J.
the transmission was slippingCharlyta C.
I just wish I checked the mileage before I left, I think it was wrong on the paper. But overall the experience was good. No complaintsMallory P.
They was polite and friendly and patience. I had a excellent experience. Please keep up the good work! Travis B.
I like to rent from this location, because the staff is very thorough & friendly. Mariah has great people skills, and she is very efficient in doing her job ! I would recommend this location to my family & friends ! You ROCK MARIAH & JESSICA !!!!!!!!!!!!!Robert M.
Le client n'a pas laissé de commentaire.Latasha T. | Expérience générale
I had a issue with getting inside the building using my access code but not inside the gate.Yovonda J. | Premières impressions
The air conditioning system did not work and the cigarette plug didn't work either couldn't charge my phoneLouwanzer B.
Le client n'a pas laissé de commentaire.Audrea C. | Premières impressions
Le client n'a pas laissé de commentaire.Patrick E.
The back of truck was not clean, but was maintainedDemitria H.
I love the young people's energy. I will do business again and hope that these 2 are the worker's that will be helping me. Sincerely The lemonade lady. LolCassandra G.
Le client n'a pas laissé de commentaire.Roxanne G.
On a previous rental I returned the unit after I put more than required gas, but I was charged $25 for gas. This makes me very angry because today I couldn't use the truck, I had it 4 miles and 15 minutes and was charged $40EDDIE F.
Great serviceCarmichia B.
Le client n'a pas laissé de commentaire.Marcus F. | Premières impressions
Excellent customer service on the and in personTeresa N. | Expérience générale
Le client n'a pas laissé de commentaire.DARWIN R.
Le client n'a pas laissé de commentaire.Maggie P.
Everything was fine with this facility. But I would like to know what time constitutes a late fee. I was not given that information.Kathleen B.
Le client n'a pas laissé de commentaire.Monique F. | Expérience générale
Your customer Rep at the Markham location were very helpful and courteous.ben r. | Expérience générale
Everything was great, if I had any feedback to provide it was warmer on the 2nd floor of the indoor storage area. However, there were signs posted stating the climate control would be, I believe between 65 - 85 degrees. The temperature was within that standard at 80 degrees, which was a bit warm while moving. Other than that, everything was clean, simple and the staff were friendly.Tiffany D. | Premières impressions
Communication is terrible we were told one thing and another thing happened. As far deposits. The lady we booked on the phone said we may needed 70 on the card when we booked on the phone. Got to this location they said we needed 160 to get the truck. I called the day before to plan it out and to make a change like that was hurtful. Luckily i had my little bro on the phone and he Zelle's shrewd ended to continue our move. I do not blame the guy at the front desk but the person go booked us on the phone. A lot of things could have been prevented.Phillip O.
Le client n'a pas laissé de commentaire.Markia M.
This is the 2nd time I use u-haul from this location everything went smooth thank you deal Valerie EdwardsValerie E.
Le client n'a pas laissé de commentaire.Corey R.
Le client n'a pas laissé de commentaire.Nathan B. | Expérience générale
Le client n'a pas laissé de commentaire.DARWIN R.
The lady who was working there yesterday was very helpful & kind!Liisha M.
Le client n'a pas laissé de commentaire.Rhonda C. | Expérience générale
I love uhual! And they love me back!!!!kyland j. | Premières impressions
Le client n'a pas laissé de commentaire.SHERRY E. | Premières impressions
It could not possibly have been better! The service was outstanding. My apologies for not knowing the name of the lady who helped us, but she was thoroughly professional, prepared, smart and efficient. Despite my arrival during a busy time, I was taken care of in no time! So happy!Caleb F.
Le client n'a pas laissé de commentaire.Bridget G.
I had 2 different people for pickup and drop off. Both of these young men were prompt and very friendly. Would definitely recommend this place.Dennis H.
Le client n'a pas laissé de commentaire.Gloria D.
The steering wheel was so dirty that it was actually sticky. You should disinfect and clean high touch surfaces.Kimberly W.
I was charged for gas when I left it the same place when we returned itArzrow S.
Le client n'a pas laissé de commentaire.veronica T.
Le client n'a pas laissé de commentaire.Kendra B.
Le client n'a pas laissé de commentaire.JAIME C.
Le client n'a pas laissé de commentaire.JOHN W.
Excellent personal service and mannerismDARRICK B.
Le client n'a pas laissé de commentaire.Ricardo O.
Le client n'a pas laissé de commentaire.Rachel H.
Excellent customer service!! Friendly knowledgeable staff that went above and beyond to meet our needs!!Russell L.
I had too many issues with truck rental. One of the moving carts was in horrible condition and should not have been out for use. I was unable to adjust the passenger side mirror and basically had to drive blind on that side.bernita G.
Le client n'a pas laissé de commentaire.Harry S.
Le client n'a pas laissé de commentaire.Curtis P.
Le client n'a pas laissé de commentaire.Tiffany S.
Right turn signal not working. Otherwise OK.James H.
Charged me $12 extra dollars for gas. I went 3 miles up the street for 1 1/2 hrs and the truck drove like it needed a transmission ASAP.kartez W.
Le client n'a pas laissé de commentaire.jaelin J.
Le client n'a pas laissé de commentaire.Sheri W.
I stopped at the gas station and added fuel at the corner of Crawford Avenue and Vollmer Rd, then proceeded directly to the Uhaul on the corner of Kedzie and 167th Street. The mileage and gas was checked by Myrik. I asked him if the gas checked out because I had just added fuel and he agreed it was fine, but still charged me $17,25 for three gallons of gas. Usery.Colency M.
Wash the van; vacuum the seat cushions; sweep out and wipe down the cargo area. One of my real tail lights was out. Lastly, add a USB port connection to facilitate a phone charger.Jerri E.
Le client n'a pas laissé de commentaire.DARRYL B.
Le client n'a pas laissé de commentaire.David W.
Le client n'a pas laissé de commentaire.Bojan D.
Le client n'a pas laissé de commentaire.Samuel B.
Le client n'a pas laissé de commentaire.Danica J.
I can’t be more satisfied with the service and the staff was phenomenalPrecious E. | Premières impressions
The price has continued to go up year after year. I understand operation costs increase but my price has continued to increase from the price that was on the contract that I signed.SIMONE T. | Premières impressions
Well for the price the access was ok in summer and fall months. But when it snows you have to bring a Shovel to dig your unit out in order to open it. I didn't like that about my unit #3002Anthony M. | Expérience générale
Mariah Mccoy was excellentlori s. | Expérience générale
Le client n'a pas laissé de commentaire.Sebrina H. | Premières impressions
Great place cleanMICHAEL U. | Premières impressions
Le client n'a pas laissé de commentaire.shuron s. | Expérience générale
BienMarvin H. | Premières impressions
Le client n'a pas laissé de commentaire.vincent w. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID N. | Expérience générale
Le client n'a pas laissé de commentaire.Sammie B. | Expérience générale
Le client n'a pas laissé de commentaire.Jordan C. | Expérience générale
Le client n'a pas laissé de commentaire.lynda N. | Expérience générale
Le client n'a pas laissé de commentaire.Diamond E. | Expérience générale
Ms. Vernita and staff was amazing! Ms. Vernita always went above and beyond! Thank you from her favorite late person.Karren P. | Expérience générale
Le client n'a pas laissé de commentaire.GLENDA J. | Expérience générale
Le client n'a pas laissé de commentaire.ANTONIO T. | Expérience générale
Le client n'a pas laissé de commentaire.Toni H. | Expérience générale
Le client n'a pas laissé de commentaire.Quincy M. | Premières impressions
Le client n'a pas laissé de commentaire.william h. | Premières impressions
Le client n'a pas laissé de commentaire.Deborah W. | Expérience générale
Staff was very helpful and great customer serviceSukriat A. | Expérience générale
Mauvais service à la clientèleKaren P. | Expérience générale
Le client n'a pas laissé de commentaire.KEISHA S. | Expérience générale
The workers there made me feel as if I was around family. I got the perfect size unit and all of my things was safe and well monitored. To be honest,I'm going to miss this placemorris b. | Expérience générale
Le client n'a pas laissé de commentaire.Priscilla R. | Expérience générale
Fast& friendly.JOSEPH E. | Premières impressions
Le client n'a pas laissé de commentaire.Tolanda J. | Expérience générale
Le client n'a pas laissé de commentaire.James Randall D. | Expérience générale
Le client n'a pas laissé de commentaire.JEREMY M. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio S. | Expérience générale
The staff is awesome and the storage was really great for usGregory A. | Expérience générale
I’ve had this storage for 8 years it’s always been clean and well maintained if I ever had any questions or concerns Ms. Vernita was always ready to helpJaime M. | Expérience générale
Le client n'a pas laissé de commentaire.Antonio S. | Premières impressions
Just very unprofessionalCandise c. | Expérience générale
Le client n'a pas laissé de commentaire.Tonya B. | Premières impressions
The facility was always clean. And management was wonderful I had my storage unit for two years I had no trouble at all. If I need storage in the future I would choose this facility.Angela C. | Expérience générale
Le client n'a pas laissé de commentaire.KURT N. | Expérience générale
The Regional director and the staff at both Markham locations were very courteous and professional. Thank you all for the last minute show of support, it was a rocky start and you smoothed it out. :-)fern T. | Premières impressions
Le client n'a pas laissé de commentaire.Katrina C. | Premières impressions
Loading area several times were not well maintained.Deidra G. | Premières impressions
Tom & his co-worker were extremely helpful. They answer all my question & concerns. I definitely will be recommending the u-haul in Markham IL to all my friends & family.DAMIAN W. | Premières impressions
Le client n'a pas laissé de commentaire.Patricia J. | Expérience générale
It took some time to get everything lined up, but as it was a Sunday and the computers were running slow it was to be expected. The attendant was very friendly and helpful, and lined us up with a very good outside storage unit. The location is convenient to I-80 and the rates very competitive.JEREMY M. | Premières impressions
Elegant and very respectful of my storageLo Angelo H. | Expérience générale
The young man Jonathan was more than helpful and very knowledgeable of all procedures. Made sure he was safe conscientious!! Very good.TONI P. | Premières impressions
Very approval will always come backRaymond A. | Expérience générale
You guys were a great help yesterday. Thanks!Daniel V. | Premières impressions
Although I do not live near this u-haul storage site, I prefer this site because of its quality services. Merci!CAROLYN T. | Expérience générale
staff is friendly, helpful. Store front is clean. Ms Vernita was cleaning the surfaces too. i fwlt comfortable being in the store!!Cathleen D. | Premières impressions
Input in a claim because of roaches were in the adjacent unit and my claim was denied . I also took everything out of my storage unit but 2 items and I told them I wasn't working and I was still being charged. I no longer needed those items and didn't have any place to discard them.Vicki W. | Expérience générale
Vernita the manager at this location is very good at what she do. She is so professional and is willing to work with you. I would recommend to her service to everyone. Keep up the excellent work.Lashance F. | Premières impressions
Excellent service à la clientèleTamika H. | Expérience générale
Le client n'a pas laissé de commentaire.Sonya B. | Premières impressions
This is not the first time I've use this storage facility, and I would definitely use it again. The employees have always been very friendly and professional and helpful I would recommend a friend.Tonese G. | Expérience générale
Le client n'a pas laissé de commentaire.KAREN A. | Expérience générale
I have rented Storage with this facility 3 different times. Each time was an easy and quick process. The Manager is excellent. She has been a great Help each time. I appreciate renting at this facility.Chantal L. | Premières impressions
Le client n'a pas laissé de commentaire.DOROTHY W. | Expérience générale
The staff at U-Haul was okay. I give it an average rating because the key cards don't last very long and I got tired of purchasing key entry cards. Sometimes the key cards would not work on the entry gate but would still work for the indoor storage entry doors. In the end I found the same size 10X10 interior storage unit for $50 cheaper with $3 worth of insurance included. For this reason I would have to recommend friends and family to my new storage provider. Aside from that I did enjoy my stay with U-Haul and I wish you all the best.Daryl C. | Expérience générale
Le client n'a pas laissé de commentaire.Yvonne P. | Premières impressions
Le client n'a pas laissé de commentaire.jackie h. | Expérience générale
Vernita is very good.Theretha R. | Expérience générale
She was such a delight very personable and awesome customer serviceLUCILLE W. | Premières impressions
Very professional staff, location clean, no problems, no complaints!Frederick G. | Expérience générale
I really felt that my items where in a safe place thanks.Vanessa T. | Expérience générale
Never had a problem. The staff was friendly and the unit clean.Lucille M. | Expérience générale
The service was great this is the second time I used the u-haul storage good experience every timeSHAUNTAY C. | Expérience générale
Very nice and easyWayne o. | Expérience générale
Great serviceLotania T. | Expérience générale
Clean, well lighted, every time I went, I was treated with the utmost respect.Sabrina C. | Expérience générale
They were very nice and patient...Diamond w. | Premières impressions
GREAT SERVICE FROM BEGINNING TO ENDEldridge T. | Expérience générale
Good management and staffJose m. | Expérience générale
My interaction with Bernita over the phone was very professional and informative. We're moving from another state and Bernita provided stress free assistance with a storage unit and drop off for UHaulPhyllis F. | Premières impressions
Service was professionalJANICE LEE A. | Expérience générale
Outstanding!Kevin W. | Expérience générale
Excellent service à la clientèle.Maria H. | Expérience générale
They were greatMichael F. | Premières impressions
Thank you for the excellent service. I would definitely use your service again. Awesome "A"Team at the Markham location!!!debra c. | Expérience générale
I will use them againCelestine N. | Expérience générale
Markham U-Haul has provided to me total satisfaction. I've been very impressed with their routine monitoring for content compliance, bug and rodent prevention as well as general cleanliness.LILLIE J. | Expérience générale
ExcellentJasmine G. | Expérience générale