Évaluations des clients U-Haul Moving & Storage of Medicine Hat

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Medicine Hat

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Douglas K.
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Le client n'a pas laissé de commentaire.

Jamie P.
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Le client n'a pas laissé de commentaire.

Paul G.
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Great employee!

Rockford R.
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Le client n'a pas laissé de commentaire.

Darrel W.
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Le client n'a pas laissé de commentaire.

David K.
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Very good place to do business. clean, organized, friendly helpful staff. I’ll recommend this location.

francis N.
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Great team . Really appreciated the customer service .Will use again

Jordan B.
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Le client n'a pas laissé de commentaire.

Trevor H.
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Very nice girl working! Fast and could answer every question! Very pleased!

Tyler B.
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Le client n'a pas laissé de commentaire.

Keith W.
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Le client n'a pas laissé de commentaire.

John G.
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Excellent selection of trucks and accessories to simply your move. I used the online app to book all of the bits and pieces and all I had to do was come into the location and pick up the truck. Courteous staff made the experience stress free.

DOUGLAS H. | First Impressions |
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Very good

Douglas H.
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All good

Michelle R. | Overall Experience |
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Customer service at Redcliff U-haul is beyond reproach! All staff consistently go above and beyond. Highly recommend them and Buddy Laboucane should get a medal!

Rebecca D.
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Le client n'a pas laissé de commentaire.

Candace P.
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Le client n'a pas laissé de commentaire.

candace B. | First Impressions |
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What a great customer service experience. Thank you

Ruth B.
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Le client n'a pas laissé de commentaire.

Karen F.
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The young ladies did a great job of hooking up the trailer.

milan B.
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Keep up the great job.

Wesley W.
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All good just keep doing what you are doing

Gregory G.
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Le client n'a pas laissé de commentaire.

Trevor W.
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Excellent customer service. Extremely clean and very well set up shop.

bruce M.
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Le client n'a pas laissé de commentaire.

trudy s. | First Impressions |
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Staff went way beyond the call of duty, courteous and friendly. Facility is incredibly clean, well lit. Doors work super well, have had lots of others. The free unit with rental, awesome!

Hart W.
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Le client n'a pas laissé de commentaire.

Keith W.
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Efficient and friendly staff. Easy to drive vehicle.

Jo-Anne L.
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This location is fantastic and Buddy is exceptional at his job! A great asset to your company. We are repeat customers and will continue to do so.

sitiveni B.
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Le client n'a pas laissé de commentaire.

Michael G.
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Inside of trailer was covered in mud. Bottom and sides. I had covers and used that on the bottom and sides. The service was good and was helped attaching the equipment.

TREVAS W.
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Originally booked at Briar Park in Medicine Hat the gentleman their helped us find a larger trailer when we realized the original booked was too small. Great service at both locations.

David P.
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Le client n'a pas laissé de commentaire.

James N.
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Le client n'a pas laissé de commentaire.

Matt B.
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Excellent customer service

Gary J.
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In and out in 5 minutes Knowledgeable, helpful pleasant staff

Jessica N.
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Le client n'a pas laissé de commentaire.

Joseph C.
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Le client n'a pas laissé de commentaire.

Mark R.
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The service at this location is truly exceptional. No matter what the problem this team is doing their best to serve the customer.

Muriel M.
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Le client n'a pas laissé de commentaire.

Sukhnoorpreet D.
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Augast was very friendly and kind, made my checking out experience so much better

Michael D.
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The staff and service here is outstanding

Cameron K.
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person that helped me at check in was amazing

Brooklyn N.
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Le client n'a pas laissé de commentaire.

Mikhala H.
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Le client n'a pas laissé de commentaire.

Jorge G.
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My reservation was in Brooks AB. I had to drive an additional 200kms on my trip because it was changed at 3:30pm the same day. Unacceptable.

Lyle C.
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Staff was very helpful provided excellent customer service.

Tamara J.
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Le client n'a pas laissé de commentaire.

Jordan B.
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Le client n'a pas laissé de commentaire.

Leah S.
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I cant think of anything!

Farshid K.
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Need more staff as the only person working there made us wait for a really long time.

Emily M.
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Terrible customer service and experience. We rented a trailer on Saturday and were told my the manager there would be no extra charge if we brought it back when they opened in the morning. I checked the rental in on line and my husband brought it back. Not 30 minutes later I saw a charge on my account for 57$ (the rental was 36$) and when I called I was told we were late bringing it back and that we didn't check it in. Well, I did check it in so now I'm being charged because their systems don't work properly? And the guy was pretty rude saying we were 5 minutes late? "You were still hooked up to the trailer at 9:05". Didn't seem to care that the manager told us to bring it back when they opened. Didn't seem to care that I had checked it in myself and there must have been something wrong with their system. Terrible customer service. Terrible communication. Charges the customer for their misunderstanding? Insane. So disappointed.

Harold H.
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Check in and out were brutally slow. For example: When I rent a car it takes seconds to check out and is considerably quicker to check in.

Chad L.
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Le client n'a pas laissé de commentaire.

Gordon B.
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Was very interested in how the trip was, and asked how the trailer worked. Very easy to talk too. Much appreciated.

Malcolm E.
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The agent who processed my rental did not really know how to do it. Thankfully, the manager was there to assist him. It took about 30 minutes or more to finally get into the truck. The truck was filthy, inside and out. I had to sweep out the bed of the truck before I left. The tires were worn down to the wear bars, there was no fire extinguisher in the rig, and the check engine light was on. My contract indicated that I picked-up the truck at 0900, but it was actually just a couple of minutes before 1000 when I finally drove off. Suffice to say, that I returned the truck much cleaner than I received it.

LUO D.
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Awesome service very friendly staff I would recommend this U-Haul two other people thank you very much

BRADLEY G.
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Le client n'a pas laissé de commentaire.

Rene Y.
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Le client n'a pas laissé de commentaire.

Kristen B.
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Le client n'a pas laissé de commentaire.

LOUIS S.
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Le client n'a pas laissé de commentaire.

Ottavio C.
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Le client n'a pas laissé de commentaire.

William P.
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Le client n'a pas laissé de commentaire.

reiad A.
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I love the Service service and the Manager there he’s amazing I give him 10 star

Shana K.
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Awesome service! Keep it up

Carolyn P.
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Reserved a uhaul online and in beknowst to me uhaul had screwed up my reservation and pick up location! Was to be in Mdicine hat but after showing up half a hour early to pick up the uhaul for my 9 am move at the wrong address as uhaul didn’t tell me it was in the next town over !! Highly unprofessional and time consuming as we where on a strict time limit !! However when sorted out the Redcliff uhaul was very accommodating and responsive ! Defo WILL NOT be using the online services to reserve a truck if ever in the future and will be telling others NOT to reserve online !

Marc H.
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Le client n'a pas laissé de commentaire.

Shah S.
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Le client n'a pas laissé de commentaire.

Bruce R.
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Le client n'a pas laissé de commentaire.

MARK G.
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Nothing!

Tarralee W.
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Le client n'a pas laissé de commentaire.

Arnold V.
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Le client n'a pas laissé de commentaire.

Jared B.
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It was quick and painless.

Fred R.
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I would like to recommend this location in RedCliff AB because the staff was very friendly. However, since I will never recommend Uhaul again, this won't be possible.

Robert R.
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Le client n'a pas laissé de commentaire.

Michael M.
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Le client n'a pas laissé de commentaire.

Heinz B. | First Impressions |
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best experiance ever with uhaul

Melanie H.
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Le client n'a pas laissé de commentaire.

Gary J.
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Le client n'a pas laissé de commentaire.

Alana W.
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The whole experience went really good. Would definitely use U-Haul again and would recommend it to friends and family!

Caroline K.
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Very friendly went out of their way to accommodate me

Rob W.
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The service received when dropping of the truck couldn't have been any better. Friendly & courteous. Uhaul really served us well with our one way rental.

MIKE K.
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I am very satisfied! will not hesitate to use your services again.

robert B.
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Le client n'a pas laissé de commentaire.

Brian Unwin D.
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This location seems extremely busy, and would benefit from more staff.

Mario Jean B.
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Le client n'a pas laissé de commentaire.

Andrew P.
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Le client n'a pas laissé de commentaire.

Dale W.
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I originally reserved a trailer at Depot Redcliff Main Storage, 127 4th St NE, this is poorly run and should not be given U-Haul equipment, you can look at my history I have dealt with many U-Haul depots in past 3 years

Wilbert W.
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Was easy and fast to rent

Tracy H.
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Le client n'a pas laissé de commentaire.

Dennis M.
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Le client n'a pas laissé de commentaire.

Maryann B.
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Le client n'a pas laissé de commentaire.

Steve J.
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Good. Everything remained good

RIGO G.
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Same as previous comments

Jennifer D.
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As always, excellent customer service! First time having Patricia serve me. She was great! Friendly, quick, efficient! Loved her just as much as we love Rae and Buddy!

DAVID D. | First Impressions |
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No waiting in line and friendly service

Madeline B.
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It was at least 30 min wait to pick up. Only one staff member available.

George O.
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Le client n'a pas laissé de commentaire.

coco Z.
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Le client n'a pas laissé de commentaire.

Steven R.
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The trailer was due at 4>30 pm, i asked if i could bring it back closer to closing at 7.and was willing to pay for the extra hours but they insisted it would be an extra day charge if i was late at all. Not very impressive.

Patrick Q.
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very professional and customer focused

Ottavio C.
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Not busy at all on a Saturday morning, lots of space to maneuver and plenty of customer parking (hassle free). Again, very good customer service.

Dave W.
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Le client n'a pas laissé de commentaire.

Thomas D.
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Le client n'a pas laissé de commentaire.

Kevin M.
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Le client n'a pas laissé de commentaire.

William M.
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Long story short Uhaul person #1said my vehicle with car and trailer was good to good. Next day as I go to pick up trailer Uhaul person #2 said my vehicle would not haul it. This is after I shoe #2 all the paperwork. I return the trailer the sale day (11 hours later ) but Uhaul person #2 charges me for two days retail. This is after #2 continued to asked " if the vehicle's break worked and if it drove okay, I told him more then once it was a Trailer I rented. Loved the trailer it worked great U haul person #1 was very informative great guy . U haul person #2 I think was as politely as I can say was having an off day at best. Regards Bill

Morgin B. | Overall Experience |
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Buddy and Patricia were amazing. They guided me to where I needed to be. As a brand new resident, it was much appreciated! Give them raises!!!

Lester B. | Overall Experience |
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Staff and facilities were great.

Maria H. | Overall Experience |
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Our experience was awesome very helpful and friendly staffs..

Calla K. | Overall Experience |
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Buddy and his staff were very solution oriented, helpful, kind, friendly, and respectful. They made the last leg of our cross country move as pleasant as possible!

Non reviews have been submitted for this location.

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