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Sadie B. | Premières impressions
Customer Reviews for U-Haul Moving & Storage of Metairie at Airline Hwy
Location en tout temps
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very nice people to deal with I have also rented trucks for this facility
HENRY P. | Expérience généraleI really had a great experience with U-Haul and the staff was very friendly and helpful, I would recommend U-Haul to friends and family based on my experience and service I received
Diane M. | Expérience généraleI had a horrible experience. Wasn't able to access unit I reserved. Had to wait around forever while things were fixed even though I reserved in advance. Def. won't recommend.
Luke M. | Expérience générale.
alicia b. | Premières impressionsPersonnel amical
Joan M. | Expérience généraleWhen I need another storage I know were to come. Thanks
Alex H. | Expérience généraleEasy and convenient! Card system was great except when I had to go in and out and had to swipe the card again.
Debbi C. | Expérience généraleIdiosyncracies with elevator. Attentive manager. Nice facility. Stairs not for handicapped. Oddball parking on a major street. Lots of issues but pricing is close to allowing for that. SGL
sally g. | Premières impressionsIT was very easy, no wait time in and out.
Alex H. | Premières impressionsThe customer service was horrible. I reserved the van 3 weeks prior to moving. I picked up the van in Texas because I was moving to Louisiana which was a 6 1/2 hour drive & storage was never booked.
REGINA C. | Premières impressionsBilling is confusing, I paid in advance at times and lost track of how advance I paid. Sometimes the invoice would read 0 $due and then I would get charged 15 $late fee.
SHANNON F. | Expérience généraleGreat service, attention to details and information that I needed to know.
Debbi C. | Premières impressionsThe only problem was that the elevator broke and we couldn't use it so we had to slide our stuff down the stairs. The elevator was working when we brought the stuff in back in July!
michael c. | Expérience généraleThe manager, Lillie, was very accommodating and helpful. I was setting up a storage unit for my company and she walked me through all the details and helped me figure out what was best for our needs.
Allyson G. | Premières impressionsI had a great experience!
Christy D. | Expérience généraleVery helpful staff!!
Larry L. | Expérience généraleYa'll canceled my order. Won't use or recommend uhaul. Used Budget.
Jean K. | RéservationThe staff member who assisted me was rude and unhelpful. The storage unit was outside and exposed to direct sunlight, making it unuseable for my needs despite its supposed "climate control".
David B. | RéservationThe employees were extremely nice! Very helpful. They seemed a little understaffed which made the move in process last longer than it should have. Overall they were friendly, but could have used help.
Caroline B. | RéservationVery good.
marco b. | Expérience généraleMy Mom thought all 8 of us kids that when you can't say nothing good about someone say nothing at all. In other words Fogivness is far better than anger for anger kills Fogivness Heals!! I'm glad I'm
anna p. | Expérience généraleMy only complaint was the size of the elevator. It is too small to accept the standard sized carts that are available in the facility.
reginald s. | Expérience généraleSome items in storage were mildewed and have been lived in/damaged by rodents. We had to throw some items out because of that. Cockroaches also a problem.
VERONICA B. | Expérience généraleI was very happy with the staff. Elevator was small but helped out greatly.
richard s. | Expérience générale