Le client n'a pas laissé de commentaire.Ronald L.
Customer Reviews for U-Haul Moving & Storage of Middletown
Pour nous contacter
Middletown, NY 10940
(Rt 17-Exit 120e at Rte 211)
Services dans cet établissement :
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service!!!!!Vivian B.
Le client n'a pas laissé de commentaire.Robert G.
Le client n'a pas laissé de commentaire.Ermin S.
Person at the counter was extremely helpfulEdward B.
Le client n'a pas laissé de commentaire.LYDIA M.
Le client n'a pas laissé de commentaire.Philip D.
Employees were very helpful & pleasant to work with.KIM D.
Le client n'a pas laissé de commentaire.MICHAEL JR K.
Le client n'a pas laissé de commentaire.NFN M.
Le client n'a pas laissé de commentaire.DARINALLEN D.
Excellent Staff & ManagementAdasha G.
Le client n'a pas laissé de commentaire.Erica K.
Good equipmentsNelson G.
Le client n'a pas laissé de commentaire.Zachary K.
Quick and easy pickup and drop off of tow dolly.John W.
Le client n'a pas laissé de commentaire.Amanda B.
Le client n'a pas laissé de commentaire.Pamelia R.
oZAINEL ABIDEEN I A.
Le client n'a pas laissé de commentaire.Victoria K.
Le client n'a pas laissé de commentaire.Manuel A.
Le client n'a pas laissé de commentaire.miroslav V.
The process was extremely easy and simple. I have rented several units from this UHaul, the staff is consistent, the trucks get the job done and the location is easy to get to. There are 2 or 3 gas stations close by for that last minute fill up tooJoseph B.
Le client n'a pas laissé de commentaire.robert C.
The guess reading was a joke.Gerald F.
Le client n'a pas laissé de commentaire.Erqian N.
I returned two trucks and a trailer after a cross country move and I had to ask for a receipt for all three. A receipt should be automatically given.Kristin F.
Clean the lot, picked up a nail in the trailer tire and also in my trucks tire from the lotLuke G.
Le client n'a pas laissé de commentaire.RICHARD T.
make sure the vehicle is able to be pulled out. i had to ask the attendant to back the vehicle away from store front, parked cars at the building front near a busy street. i was also advised upon returning to "just take some photos for yourself as proof you left the vehicle at the drop off location and place the keys in the drop box" this was NOT the case -- see next sectionLawrence C.
All good thanksFernando A.
Walked was helped right away. Cane back pulled up to the drop off point . Employee came out immediately and disconnected the trailer and off I wentMichael S.
Le client n'a pas laissé de commentaire.Roberto R.
Bring the truck to where you drop it off for return so the trips back and forth with blankets and materials wasnt a pain in the ass!!Kevin B.
Le client n'a pas laissé de commentaire.John O.
Le client n'a pas laissé de commentaire.Luke V.
Le client n'a pas laissé de commentaire.Larry F.
Le client n'a pas laissé de commentaire.Michael H.
Very. Efficient staffVINCENT M.
Melisa had me in and out quickly Efficient operationVincent V.
It was slightly frustrating to have to drive so far (102 miles) but I was grateful to find the product I needed somewhere. I would recommend a trip to a local branch the days before you might need something you'll pull with your car just to make sure all is in working order. Overall very fast service at the Middletown location.Katrina W.
Le client n'a pas laissé de commentaire.Heather B.
Le client n'a pas laissé de commentaire.Mildred G.
Le client n'a pas laissé de commentaire.Craig C.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.Juan C.
Le client n'a pas laissé de commentaire.E A.
I had a problem with the rear rollup door not working when I went to come home. When I tried to call the number for the location where I rented the truck I ended up on hold for over 20 minutes with a call center. They transferred me to a service center rep who obviously knew nothing about the workings of the truck and told me they would have to send a mechanic out, which would have taken a couple of hours. At that point I just tied the door in the up position so I could return the truck and get home. You should really do something about the phone CSR situation. I normally recommend UHaul to my friends but now I am getting a little wary about using them.James F.
Le client n'a pas laissé de commentaire.Edward W.
Le client n'a pas laissé de commentaire.John T.
Le client n'a pas laissé de commentaire.Eugene I.
I checked in online the day before my pick up and they got my equipment ready and had me on my way in 5 minutesAmaury M.
Le client n'a pas laissé de commentaire.Dave P.
Second time using this uhaul location and happy with service.Keith G.
Le client n'a pas laissé de commentaire.Michel F.
you do already the bestAron W.
Le client n'a pas laissé de commentaire.Charles H.
Le client n'a pas laissé de commentaire.Robert L.
Le client n'a pas laissé de commentaire.Joan C.
Le client n'a pas laissé de commentaire.Luis A.
Le client n'a pas laissé de commentaire.mark D.
Le client n'a pas laissé de commentaire.LESLIE M.
Le client n'a pas laissé de commentaire.MICHELERENEE S.
Its the first truck in the second row? Second row where? Tire pressure alert as i drove out, had to come back for it to be checked. Driver side wiper was messed up, drove with half cleaned windshield for 10 hrs, Bad enough to drive in snowy weather, tougher when you can't see. Returned van, told about wiper, ( oh i guess i have to look at that. Could have cared less. Didn't bother to inspect upon return. I have learned to expect less and they proved me right.Edward F.
Le client n'a pas laissé de commentaire.JOHNA B.
Le client n'a pas laissé de commentaire.Alyson T.
Great jobAnthony F.
Le client n'a pas laissé de commentaire.Grant L.
I ALWAYS GET EXCELLENT SERVICE AT THIS LOCATION !!!DANIEL M.
Never received receipt via email, checked junk/spam as well Need Receipt Emailed ASAP Today!!! Send to: email@example.com **Called and they would not send unless person picking up the truck called them to request, even though my credit card was used, and my email was listed on the reservation...Joseph F.
Le client n'a pas laissé de commentaire.L B.
Le client n'a pas laissé de commentaire.DENNISF M.
keep doing what you're doing. Excellent service à la clientèleKevin H.
Please fill the gas tank! We received the truck with 1/4 of a tank. Of course this is so we will fill it with more gas than we used. What an inconvenience to have scheduled the move and people to come help only to have to go get gas first. Also we got one of the old trucks and it was very dirty inside the cabin with sticky liquid from a drink spilled all over. Also no hazard lights anywhere to be found (we even called about this while we were driving and they confirmed that there were none on the truck we had). Overall we like U-Haul but this time it wasn't as good.Ann M.
Le client n'a pas laissé de commentaire.Robert U.
Not sure,just keep do a good job!Kenneth B.
Le client n'a pas laissé de commentaire.Kevin B.
Found it very odd that a representative did not come out to unhitch the trailer from our vehicle it was left up to us to do it.PATRICIAA M.
Clean the vehicle. I was assessed a cleaning fee because I did not take time to sweep out the previous renter's debris. Associate apologized for this while tossing in some rented pads but I did not ask for it in writing.Joseph C.
Le client n'a pas laissé de commentaire.Monique F.
Le client n'a pas laissé de commentaire.Edward W.
Great serviceGilberto C.
Le client n'a pas laissé de commentaire.Andrew O.
Le client n'a pas laissé de commentaire.ANTHONYW V.
Very fast service, both in and out. The truck was very clean, in excellent shape, and ran very well.Robert A.
Nothing. All was well.Todd Y.
The efficiency of the staff is amazing, usually in and out 20 mins or less if I reserve equipment online. I rent from this location pretty frequently, never an issue. Keep doing great work.Stewart M.
Le client n'a pas laissé de commentaire.Basilio C.
The girl came right out at 9 am unhooked my trailer and said I was all set could not have been better overall a very positive experience on both ends of my trip with a u haul trailerDANIELJ S.
Le client n'a pas laissé de commentaire.Anthony D.
Le client n'a pas laissé de commentaire.ERINQ K.
Le client n'a pas laissé de commentaire.Valerie R.
nothing the lady who tuck care of me was very professional she is very good at her job. Thank you and her for a job well doneDaniel V.
Give what we ordered on line. When we arrived to pick up a truck - all went downhill from there. I'd never want to trust U haul again. Made my moving day a nightmareJOANNEG C.
Le client n'a pas laissé de commentaire.Stacey P.
Le client n'a pas laissé de commentaire.Kristin F.
Charge too much money per milesFrantzou F.
Everything was great: Good truck, excellent service (quick in-and-out to start, drop-off took maybe 30 seconds).Robert A.
Have more sizes availableMichael K.
Le client n'a pas laissé de commentaire.seymoura h. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline V. | Expérience générale
Staff always friendly & helpful. Facility clean, well maintained & well lit. Je les recommande fortement.Michael M. | Expérience générale
I must this has been by far the most friendliest, professional place to rent from. From the front desk staff all the way to management here. This store should be an example of how you treat your customers and what Great customer Service should be like. Thank you so much for all your help. Sincerely, Jessica Fuertesjessica f. | Expérience générale
The staff is super helpful. Amanda in particular was incredible to work with. Our stuff stayed in great condition in this facility.Jennifer L. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline V. | Premières impressions
Le client n'a pas laissé de commentaire.dominqe g. | Expérience générale
Le client n'a pas laissé de commentaire.michelle a. | Expérience générale
Le client n'a pas laissé de commentaire.Ricardo J. | Expérience générale
The storage unit was clean, easy to access, safe and secure, the staff was very helpful and professional. The carts were always available for my use and the door and elevator are large enough to accommodate 4 carts at once! I recommend this facility to anyone looking for a good storage facility.Joe M. | Expérience générale
Le client n'a pas laissé de commentaire.Mackenzie S. | Premières impressions
staff member who I worked with on 7/31 was not friendly or helpful and was pretty rude. staff member i spoke with on 8/1 was nice and helpfulMackenzie S. | Expérience générale
Thanks for a great experience. The staff were really helpful and I am grateful. The guy who installs the trailer hitches is excellent. Its amazing how many cars they could put a hitch on. I have used this uhaul facility extensively overall I had a great experience.jamie c. | Expérience générale
Expensive as compared to others places, kept raising the price during our stay. NEVER answers their phone in the years we we're there if we had a question . Bathroom there was hardly ever cleaned. Always had Accumulated Discarded Furniture or items at the Exit doorway or previous dumpster . Big Fire Hazard.John G. | Expérience générale
Le client n'a pas laissé de commentaire.Dennis J. | Expérience générale
I just wish that the store clerk was wearing a mask as required by NYS Governor’s’ Executive Order.Patricia D. | Premières impressions
Thank you a John and Jim he was the tall guy whom helped with trailer. Everyone was welcoming and friendly. John thank you for assisting me in a smooth transition. Thank you, Jessica Fuertesjessica f. | Premières impressions
Le client n'a pas laissé de commentaire.Alton B. | Expérience générale
I would have appreciated if I was told that access was until 10pm. I moved a lot of things to the truck and when I go to store them I was denied access. I was very disappointed.Rosa G. | Premières impressions
Le client n'a pas laissé de commentaire.Kelly J. | Expérience générale
Would use this location again if needed,leon p. | Expérience générale
The call center needs training. They didn't have the correct information and were pushy about making a reservation. She kept asking me for my credit card number and wouldn't listen to my questions. The manager at the facility was great. He knew his business and was very accommodating.Joe M. | Premières impressions
Le client n'a pas laissé de commentaire.Monique B. | Premières impressions
Le client n'a pas laissé de commentaire.anthony c. | Expérience générale
Le client n'a pas laissé de commentaire.RASHAUNDA C. | Expérience générale
Le client n'a pas laissé de commentaire.Anita M. | Expérience générale
The pricing is way too high. Most people utilize storage units do to housing and/or financial issues. These prices are hard to maintainshaniqua k. | Expérience générale
Thank you for everything .☺juan c. | Expérience générale
My space was very useful and convenientTennille T. | Expérience générale
My time there was carefree of my property ever being in dangerJohn M. | Expérience générale
Great staff and buildingAmanda P. | Expérience générale
she was pleasant , nice and explain everything great. She made you feel welcome.Dawn H. | Premières impressions
greatRobert D. | Expérience générale
We were very satisfied with our unit. We had it for 9 months with no problems. Carol was the first person we dealt with. She was very polite and courteous and knowledgeable. We would highly recommRaymond R. | Expérience générale
Clean clean clean. Three years later when I opened my boxes I could have put everything in its place without cleaning. But of course I didn't.MARY C. | Expérience générale
The staff at this Uhaul facility were excellent.RAFAEL V. | Premières impressions
My highest accolades to your employee, Carol Clay, who works at the Rt 211E , Middletown, NY UHAUL center. She went above and beyond helping me get a unit quickly. She is a valuable employee!!gail m. | Premières impressions
I had a storage unit here before. As last time, John, Jimmy, Carol & Bill all treated me professionally & exepiditiously - hope to be here for awhile.Thomas T. | Premières impressions
Good storage nice kind peopleWILFREDO D. | Expérience générale
JeGrace D. | Expérience générale
The staff was friendly and knowledgeable. They answered all my questions and allowed me to tour the facility.Monique B. | Premières impressions
Staff in the office were extremely helpful. The storage facility is very very clean and conveniently located.dennis m. | Premières impressions
your movers and services were great thanksDeborah K. | Premières impressions
My experience with U-Haul was very good I will recommend this to anybody thank you for helping me taking care of my belongingsSUZIE H. | Expérience générale
Great guys thanxtony r. | Premières impressions
Everything worked out wellmichelle a. | Premières impressions
The staff was super helpful and nice, a real pleasure to deal with. The facility was spotless and easy to use. Even with winter and snow, access was never an issue. The parking lot was always clear.Kenneth M. | Expérience générale
It was a pleasure doing business with Uhaul . I would highly recommend it to my family and friends. Uhaul always delivers excellent service .sonia a. | Expérience générale
This was a smooth and easy transaction. Keep up the good work!Robert S. | Premières impressions
Impeccable serviceAmanda P. | Premières impressions
Bit dusty in actual unit. Not too bad. Upon entering doors the stack of boxes prevent you from seeing counter. TX was the same. Is that a policy? Seems unwelcoming and is confusing.Jennifer H. | Expérience générale
great serviceBrittany K. | Premières impressions
We were happy with the facility and the personnel. We used u-haul trailers making our move up from Ga. once in Oct. again at the beginning of Dec. and Dec. 12. Do we qualify for multiple discounts?Raymond R. | Premières impressions
Very Helpful Employees And Very Accomodating Service When I Needed It... Thank You U-Haul!!!LISA K. | Réservation
It would have been more convenient to have a dumpster outside that didn't require paying a fee to use. I was told that it was taken away because people were not paying to use it.MIKE E. | Expérience générale
Couple issues- I had an employee tell me that the unit I needed cost less and I had 24 access (both false), there wasn't a garbage on my move out day, the alarm went off when opening after sign in.Laura M. | Expérience générale
The Uhaul team was very attentive to my needs and supplied all the information necessary for a smooth move.Dinese S. | Expérience générale
Staff person Carol was especially helpful. Would like it if you had rentals for shorter periods if time -- only used 1/3 of monthly rental. Merci.sarah l. | Expérience générale
The facility is very well lit, but the access is not as secure as it should be. Once someone opens the door, it opens and shuts too readily. Anyone who doesn't belong there could easily get in.Charlene K. | Expérience générale
Very polite and helpfulScott P. | Réservation
the manager/ delivery person Melissa was very nice very professional and very helpfulMichelle I. | Expérience générale
Beautiful service the staff was friendly and loving very understanding I will recommend this service to anyone who's not ready to depart from their personal belongings , it feels like a home away fromKerry Ann M. | Expérience générale
on Wednesday 09/26/2018 I went into the office at 7am to close my storage unit since I no longer needed it, and return my lock. The woman in the office was extremely rude and nasty.Krista S. | Expérience générale
S.O.James P. | Expérience générale
OkCECIL W. | Expérience générale
S.O.Ankur M. | Expérience générale
Very helpful customer service! My reservation was dealt with in a timely and easy manner. Merci.Amie P. | Réservation
our experience with u-haul was wonderful, beginning with calling the 800# thru returning the truck, personable and helpful!!!!Kathleen F. | Réservation
Did not have the storage room I reserved but gave me two rooms for free so it made up for it I guess and the lady was real nice took the time to show us aroundKassandra N. | Réservation
Excellent, clean, safe, convenient!!!Alice S. | Expérience générale
Staff was very helpful, kind, and professional.one girl there Amanda answered all my questions kindly and took time to help me at the end of the day.Dinese S. | Réservation
Extremely clean, secure, accessible. Staff was always available and pleasant. We trusted this facility to store our late father's possessions for two years and it did not disappoint us. Merci.PAMELA B. | Expérience générale
My family and i had a great experience with U-haul of Middletown everything was smooth from the truck rental to the Storage unit. I definitely would recommend them for all your moving needs.Pedro M. | Réservation
We rented the storage unit for over 1yr and we were very impressed .MICHAEL B. | Expérience générale
This was the worst experience I ever had with uhaul. Staff was rude and unaccomodating. At every turn, your staff, including Melissa and your flatbed operator tried to make your company's issue mine.Elizabeth T. | Expérience générale
I really enjoyed my storage unit. It was the additional fees added that drove me away for 5X5 unit. I was paying 75 & this month would be 85. It was the tipping point. Now I pay 60 in my new placeperry b. | Expérience générale
Good customer serviceLuis A. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
We have the largest selection in the industry!