Le client n'a pas laissé de commentaire.Joel B.
Customer Reviews for U-Haul Moving & Storage of Minot
Pour nous contacter
Minot, ND 58703
(Attached to City Laundry)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.kenneth M.
Le client n'a pas laissé de commentaire.Thomas J.
Original apt. was rescheduled by U-Haul and i was told i would get a call if it was available early. I was never contacted and multiple were available upon arrival. Truck smelled terrible of cigarette smoke. Large crack on windshield was in middle of sight line. Had to fix windshield wiper.Chris H.
Le client n'a pas laissé de commentaire.JoAnn M.
I was impressed how well the 20' truck handled and especially happy that the AC blew so cold! It was a 100 degree weekend of moving and most moving trucks I've rented had broken AC systems. The staff was also easy to work with and professional.SCOTT S.
Le client n'a pas laissé de commentaire.Jon H.
Le client n'a pas laissé de commentaire.MARCUS D.
AMAZING service and facility. The assistant manager went above and beyond to help.MISTY C. | Premières impressions
Le client n'a pas laissé de commentaire.LANE V.
Employees were knowledgeable and helpful,keep up the good jobEarl R.
Nothing good way it is nowRobert C.
Customer service rep was bery pleasant, friendly and explained everything to us very well. Checkout/in was smooth and very easily accomplished. Guys were pretty busy but made the extra effort to ensure all were taken care of in a timely fashion, great jobROBYN R.
Le client n'a pas laissé de commentaire.Makayla H.
Check in check out we're fine and car hauler trailer was awesomebrian S.
I had made a reservation to drop off at a particular location. When it came time to return the trailer, I was prompted via a text link to drop it off at another location and warned of a potential fee due to the difference in location than the link indicated. It was very unclear, frustrating, and inconsistent with my reservation. As a result, I continued to make the return at my originally planned location per my confirmed reservation and will be monitoring the final receipt to ensure I am not charged the fee for an incorrect return location.Maria R.
Friendly service, helpful in setting up the rental, recommend this location for hauling needs.reggie D.
Le client n'a pas laissé de commentaire.LESTER L.
Everything was sharp and on the mark.TIMOTHY K.
everyone was very nice and helpful. pickup and drop-off went smoothly. thanks a bunch!Brad S.
Le client n'a pas laissé de commentaire.Bryce B.
Le client n'a pas laissé de commentaire.Christopher H.
Le client n'a pas laissé de commentaire.Jim B.
Le client n'a pas laissé de commentaire.Justin R.
Le client n'a pas laissé de commentaire.Austin R.
The guys who helped me were all great! Really friendly, knowledgeable and helpful!Cody E.
Le client n'a pas laissé de commentaire.Carmen G.
Le client n'a pas laissé de commentaire.Robin W.
The windshield was filthy with bugs and debris. It obviously had not been cleaned since the last user.Keith C.
Le client n'a pas laissé de commentaire.jim D.
Le client n'a pas laissé de commentaire.Stevie M.
Le client n'a pas laissé de commentaire.Brooke J.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.PEG MARGARET N.
Le client n'a pas laissé de commentaire.YMAJESTY A.
The cabin needed to be clean before usePEDRO U.
Le client n'a pas laissé de commentaire.Nyles G.
Everything went well but the only trouble I ran into was when I returned the truck I couldn't get the link to work for me to check it inTeresa J.
I picked up after the heavy snow storm. We called ahead to make sure we could still pick up and they confirmed that we could. Nothing was shoveled off, the Uhaul was buried, the entrance to get into the shop. We were treated like an inconvenience.Kelly P.
Le client n'a pas laissé de commentaire.Randy B.
Le client n'a pas laissé de commentaire.Robin W.
Le client n'a pas laissé de commentaire.Todd N.
Le client n'a pas laissé de commentaire.lisa V.
I had multiple problems with my reservations and Darrius was amazing compassionate and understanding. Because of him I will continue to use uhaul.Matthew M.
Le client n'a pas laissé de commentaire.Larry V.
The cost seemed high, but everything else was great. Thank you, U-Haul.Cindy F. | Expérience générale
Le client n'a pas laissé de commentaire.Monte H.
Le client n'a pas laissé de commentaire.Charles C.
Keep up the good work!Lewis H.
Le client n'a pas laissé de commentaire.Michael P.
My rental was returned late causing me a second 2 hour trip to pick up my equipment and nothing was offered as an apology or to compensate.Erica J.
I'm still expecting to be compensated. I was given a uhaul that was broken. I told uhaul something wasn't right. They said it was fine. I then drove out of town and almost died. The tire almost fell off the car going 77mph. We then had our Uhaul worked on for 16 hours. Absolutely outrageous. It then got us from minot to Fargo and broke down again where I demanded a new uhaul.. I was on a time crunch to move back to Buffalo for a job and uhaul made my life a living hell. I will never ever use you guys again. You can't even maintain a vehicle properly. We almost died.samantha H.
Le client n'a pas laissé de commentaire.Ken H.
Le client n'a pas laissé de commentaire.Jonathan W.
Le client n'a pas laissé de commentaire.stephanie p. | Expérience générale
Le client n'a pas laissé de commentaire.rob W.
Le client n'a pas laissé de commentaire.Jonathan D. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald M.
Everything went smooth, with friendly service.Kenji B.
I wish there was someone who'd pick up the phone when there's a problem etc.JOSHUA D.
Le client n'a pas laissé de commentaire.Janina C.
Le client n'a pas laissé de commentaire.Richard W. | Premières impressions
Le client n'a pas laissé de commentaire.TIMOTHY B.
The facility and staff are great, the price of storage is a little bit high though otherwise I would rate it 5 star.SHANE B. | Expérience générale
I rented it on 01/29/2022 and turned it in the same day at 10 pm they didn't check it in until 01/31/2022 and charged me another day, IM Pissed!!MICHELLE D.
Le client n'a pas laissé de commentaire.Trevor F.
My unit was alllll the way in the back corner, accessing it with large objects from the main door was a little challenging. There was an exit door by my unit, I would have loved it if it were authorized for use to move items in and out. I don't think it was, but also didn't want to chance it without permission.Brian P. | Expérience générale
Le client n'a pas laissé de commentaire.GARY S.
The reason I chose to go with UHaul was because they listed a pickup location in New Town, ND. Then I found out 2 days beforehand that the truck would not be there. So not only did I have to pay more for mileage traveling further from a different location, I also discovered that UHaul's $50 guarantee is extremely misleading and would not be applied. The truck we received already had the engine light on upon entering the cab, which was concerning for the upcoming drive. The vehicle also had high mileage and really seemed to struggle going faster than 45 mph. Other problems included the fact that half of the UHaul parking lot wasn't plowed, so I was worried about my car getting stuck when I parked it there. Upon returning the truck, I also had to drive through unplowed snow to park it under the awning and walk around in pretty deep snow to take the photos for the check-out process that evening. The employees themselves at UHaul were friendly and helpful so I had no problems on that front. Next time I will definitely go with Penske, however. Cheaper rates by the mile, a better location in town, and I doubt they utilize misleading/deceptive business practices regarding pickup locations and so-called reservation guarantees.ELISSA A.
Le client n'a pas laissé de commentaire.WINONA K.
Great serviceASHTON R.
Le client n'a pas laissé de commentaire.JOSEPH K.
Le client n'a pas laissé de commentaire.TIMOTHY H.
Le client n'a pas laissé de commentaire.NICHOLAS D.
Le client n'a pas laissé de commentaire.CANDICE K.
Le client n'a pas laissé de commentaire.Susan H. | Premières impressions
Good service. Clean shop. They had the vehicle I needed for in-town use. Reasonable price for short term rental. Plenty of supplies on hand, too. Will definitely call on this shop again.SCOTT K.
Le client n'a pas laissé de commentaire.CHERYL H.
Le client n'a pas laissé de commentaire.JOHN M. | Expérience générale
Le client n'a pas laissé de commentaire.BRYAN W.
I would have felt better for the next customer if the repairs were done. I don't feel the attendant took my complaints seriously. Two days later I didn't see the uhaul on the lot and hoped someone else wasn't driving it. We felt there should have been a discount for the worry we had of the condition of the issues.Erika S.
nothing to improveELIZABETH R.
Le client n'a pas laissé de commentaire.STEVENHAMILTON B.
Le client n'a pas laissé de commentaire.MARIYSA P. | Expérience générale
Le client n'a pas laissé de commentaire.STEPHEN MARTIN V.
Le client n'a pas laissé de commentaire.Gustavo B.
Le client n'a pas laissé de commentaire.DEAN B.
Le client n'a pas laissé de commentaire.MERCEDES D.
Le client n'a pas laissé de commentaire.Leif B.
Hire competent employees.Adam C.
Le client n'a pas laissé de commentaire.Jericka K. | Expérience générale
Le client n'a pas laissé de commentaire.JEAN C.
Le client n'a pas laissé de commentaire.Dean B.
Le client n'a pas laissé de commentaire.STEPHEN MARTIN V.
Le client n'a pas laissé de commentaire.Marika F.
Very friendly and helpful staffTatjana P. | Expérience générale
Le client n'a pas laissé de commentaire.arnold B.
Le client n'a pas laissé de commentaire.JOSEPH H.
Le client n'a pas laissé de commentaire.BENJAMIN P.
Le client n'a pas laissé de commentaire.SCOTT E.
Le client n'a pas laissé de commentaire.BURTON N.
Le client n'a pas laissé de commentaire.KENNETH R.
Stored items back in 2016 for military PCS. returned shortly in 2017 for a friend's wedding and unfortunately forgot to relock it. Staff put a new lock on and sent the new key back to my emergency address. Returned in 2021 to have shipping company relocate everything. After 5 years untouched, everything was in the same condition as I originally left it in.CHRISTOPHER H. | Expérience générale
The truck was filthy insideRick R.
Don't let people smoke in trucks.JAMES H.
Everything was handled with respect and I don't feel it could get any betterAUDREY B.
Everything was good, I just felt that the price was a little high for the size of the storage unit.DEL H. | Expérience générale
Le client n'a pas laissé de commentaire.JORDAN Y.
Le client n'a pas laissé de commentaire.THEOPOLIS T.
Le client n'a pas laissé de commentaire.KENNETH B. | Expérience générale
Customer service was great, if I needed a rental again I would use this locationBern E.
It was as good as it could have been. No complaints from me, the staff was very helpful and everything worked properly. Je la recommande fortement.PHILIP W.
Le client n'a pas laissé de commentaire.leticia m. | Expérience générale
Le client n'a pas laissé de commentaire.MICHELLE S. | Expérience générale
Le client n'a pas laissé de commentaire.JOSE B.
Le client n'a pas laissé de commentaire.Dwight G.
The local staff was very friendly and efficient. The truck was in perfect condition, clean and ready to go. The price was very reasonable. The only area for improvement was the online pick up system after 20 minutes, I got stuck at the point where it wanted a headshot, and it would not take it no matter what. I ended up going in to the local staff, which I should have done firstMarcus D.
Had our unit for eight years. An excellent facility. Never had anything but excellent service from all employees.DONNA R. | Expérience générale
Le client n'a pas laissé de commentaire.Robert E. | Expérience générale
Le client n'a pas laissé de commentaire.Kyle G. | Premières impressions
Staff were professional, patient and helpful. They eased a stressful time into a manageable and very positive experience. They went way above the level of excellence in customer support. They took great care to ensure I had every available tool and service to take care of every need. The whole team pitched in all under the extraordinary leadership of their manager. They restored my faith in good, old-fashioned customer service. They are the best one-stop service center for moving and storage needs!Mary S. | Expérience générale
Keep up the great work.... Enjoy life and smile....Deandre S. | Online Move In
Easy to work withSHAWN C. | Expérience générale
I am grateful for the kind and helpful young men running the office. Merciconnie s. | Expérience générale
Le client n'a pas laissé de commentaire.arthur m. | Expérience générale
Le client n'a pas laissé de commentaire.Cory G. | Expérience générale
Le client n'a pas laissé de commentaire.Sonia M. | Expérience générale
The facility is nice but the prices are way too high. $90 for. 5x10?!?! Also I moved out of my unit the beginning of this month, submitted the move out form like I was suppose to and they accepted it and they are STILL trying to charge me for the full month. Called the store and corporate about it and was on hold for AN HOUR AND A HALF only to be told they have no record of me ever renting there and that my units rented out to someone else! So they are trying to get paid twice for the same unit. Not impressed at all! Rented that unit for 6 years with little issues until now and now I'm being sent a $120 bill for an account no one can find!MACKENZIE B. | Expérience générale
Le client n'a pas laissé de commentaire.MILTON H. | Expérience générale
The only problem I have with Uhaul is the allocation of assets when moving across countryterry q. | Expérience générale
Most everything was fine -- except the rent was raised once in mid-term and would have been raised again if we had not cleared the locker and moved out. I considered this a "tacky" move which shouldn't have happened. The raised rent gave no appreciable benefit to the renter.Paul F. | Expérience générale
Le client n'a pas laissé de commentaire.BETH C. | Expérience générale
On Broadway in Minot North Dakota they are never physically in the store you can call they will never answer . This is a poor staffed facility.I would never consider uhaul as an option for moving nor will I recommend uhaul at that location to anyone.Kiera H. | Expérience générale
Le client n'a pas laissé de commentaire.Jared M. | Expérience générale
Le client n'a pas laissé de commentaire.christine s. | Expérience générale
Le client n'a pas laissé de commentaire.Bryan W. | Expérience générale
Very quick and easy entrance to building and storage room. Like that I control the security of my room. Very clean inside and out. Easy online sign up.Chad P. | Online Move In
Only reason I say no is because the prices are outrageous and I can't make it to the place before they close and I had issues with my card a few times it also closed early a few times and I drove a long ways to be sure I was there before they closed other than those little issues it was fine but I'll have to find a unit cheaper than uhaul next timejoshua p. | Expérience générale
Box at door looks a little unsecure. Was told one time someone may have broke in while I was away and should look to make sure nothing way stolen. I was in utah at the time and asked if they could break the lock and they said there would be a $50 fee I'd have to pay.... Wtf this is a failure in your system not mine. Only compliant and nothing was stolen.BRYCE H. | Expérience générale
Le client n'a pas laissé de commentaire.shirlene s. | Expérience générale
Le client n'a pas laissé de commentaire.Sue Zane D. | Expérience générale
The hours are a little off for the indoor units we just make it work.William B. | Online Move In
I had gone in and paid my bill early and like a week later I'm getting a e mail saying I haven't paid .I was out of town and wasn't sure what's was up I know I paid it .and was getting letters about late fees.so ya I'm not gonna have bad marks on my payment history when I have worked hard to build my creditDavid S. | Expérience générale
Le client n'a pas laissé de commentaire.Claudia P. | Expérience générale
Staff was friendly and hot us the units we needed right away.Amos D. | Premières impressions
Le client n'a pas laissé de commentaire.Denzel S. | Expérience générale
Le client n'a pas laissé de commentaire.Shamaine M. | Expérience générale
Le client n'a pas laissé de commentaire.Julie H. | Premières impressions
Le client n'a pas laissé de commentaire.SHERRYL M. | Premières impressions
Le client n'a pas laissé de commentaire.PEGGY T. | Expérience générale
Le client n'a pas laissé de commentaire.aaron b. | Expérience générale
Le client n'a pas laissé de commentaire.Sophia L. | Expérience générale
Seemed that a lot of debris and items where left on the floors for several days and weeks. To provide a garbage can inside would be helpful.eric martin and a. | Expérience générale
Le client n'a pas laissé de commentaire.jeanette B. | Premières impressions
Le client n'a pas laissé de commentaire.Paul G. | Expérience générale
Le client n'a pas laissé de commentaire.Nichole H. | Expérience générale
Le client n'a pas laissé de commentaire.SARAH W. | Premières impressions
Thank you and highly recommend because of the clean place & great service. Thanks again.Mindy R. | Expérience générale
Le client n'a pas laissé de commentaire.James S. | Expérience générale
Le client n'a pas laissé de commentaire.Clint G. | Expérience générale
I will never use uhaul again. It was rhe worst experience and the most expensive storage of anywhere in Minot, North Dakota. I am teling everyone I meet to never use uhaul.DENNIS H. | Expérience générale
Called and girl was going to hold a 10x10 unit for us got there 10 minutes and got stuck paying more for a 10x15 cause the United she was going to hold wasn’t held for us very disappointing didn’t offer a discount on unit we took or anything to try and make it rightGlen D. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan G. | Expérience générale
Unable to obtain a copy of my move out date for my recordsAnna R. | Expérience générale
Very nice young kid helped me all he could in Minot ND when I arrived late to the storage facility. I would like to thank him for all that he could do. That's a plus ➕ when dealing with the public. Very grateful for that!!!!pierre h. | Expérience générale
As a first-time U-Haul truck and storage renter, I was very relieved at how well the experience went. After bringing a truckload of belongings across the country, getting it unloaded into a storage unit and turning in the truck were very easy to do and the people were very helpful. Thanks for a great experience in slightly less-than-ideal circumstances.Paula V. | Expérience générale
Le client n'a pas laissé de commentaire.Wade H. | Expérience générale
Thank you!!😊Nichole H. | Premières impressions
Le client n'a pas laissé de commentaire.Jackie L. | Expérience générale
Lyle, my main concern is that your attitude towards costumers is apathetic and condescending. You were rude to my fiance when she asked if there was a dumpster in the area. It didn't seem like had any interest in helping me. You seemed bitter that my trailer rental included a complimentary month of storage and when I asked for 10 x10 x10 you told me that the only unit available was a 5x10x10. My friend checked in less than an hour later and was given a bigger unit. Based off that experience I would not recommend using this facility to others.Eric W. | Expérience générale
Le client n'a pas laissé de commentaire.dianisse p. | Expérience générale
Le client n'a pas laissé de commentaire.Jacob H. | Expérience générale
Le client n'a pas laissé de commentaire.Mark M. | Premières impressions
Le client n'a pas laissé de commentaire.Neal B. | Expérience générale
Extremely quick and easy processAntoinette S. | Online Move In
ExcellentRuby H. | Expérience générale
The lady who helped me yesterday was Soo helpful and made my experience very smooth tried to get your name but phone was transferred to answering service and they didn't know . Thank you:)Kim C. | Premières impressions
Highly recommend...Collin K. | Premières impressions
Fit my needs, cost of the storage was increased which sucks. But i get it...overall, clean secure and none of my stuff got wrecked...good stuffGerald S. | Expérience générale
AucunTrevor S. | Expérience générale
Had a really hard time returning my equipment because of another location. Michael and shawn were wonderful.Veronica F. | Premières impressions
Did everything on-line no problems GREAT!Ruby H. | Premières impressions
U-boxes are a great option for short term rentals and if you need them delivered too.SARAH W. | Expérience générale
I had a very enjoyable and problem free experience with you all for the past 3 plus years. Thank you so very much. Continue to be Blessed.MARSHA E. | Expérience générale
Storage unit and access was good.Bruce H. | Expérience générale
Very happy with the staff, facility, and the amount of time I was able to store my belongings there!!Donna P. | Expérience générale
Profesional staff and very friendly.Sally S. | Expérience générale
This visit was to upgrade my unit to one of a larger size. The staff was extremely helpful in making this a quick and easy process.Jonathan G. | Expérience générale
.Kristen C. | Expérience générale
No issues what's so ever. Pleasant experience all around.Adam G. | Expérience générale
The only person that was even remotely professional and did not have an attitude the whole 8 months my things were there WAS the manager. Until you get a better employee base id never reccomend thisVernida S. | Expérience générale
I would recommend.Karen K. | Expérience générale
Very pleasedRoss J. | Expérience générale
Very clean and nice storage.brian s. | Expérience générale
BonjourRICHARD R. | Expérience générale
Excellent customer serviceNatalia A. | Premières impressions
Good JobELWOOD S. | Expérience générale
KGwendolyn W. | Expérience générale
No complaints! Guys were very helpful and professional! I would definitely recommendJeremiah P. | Expérience générale
Initially informed that military doesn't get a discount, but upon moving-out informed that military does get a discount, was not reimbursed. Office staff alot better since initial check-in Feb 2018.Eckron B. | Expérience générale
I had difficulty with the different companies talking to one another so I almost didn't have a place to store my stuff when I moved. They also raised my rates a few months into my contract.Jessica F. | Expérience générale
Was great using U-Haul but long wait time to be helped and already had a reservation but was not able to complete the pickup on my phoneAmy K. | Réservation
Communication from phone calls to the actual drop off, need improvement.Gary U. | Réservation
very good servicebrian d. | Réservation
Long wait no answeres from tech's was being asked to pay before I got when it says no deposit required.. asked to pay a full month for less then 20 days of usechristian s. | Réservation
Great facility, great people, great service!Shawna T. | Expérience générale
Despite renting a large unit and paying for two $800+ trailers, a simple $19,95 box issue was handled poorly by the management. Returned a tv box unused- had no receipt so no $.Michael D. | Expérience générale
Great to do business withANTWONG H. | Expérience générale
Dont limit feedback to 200 characters. Typed my experience and was cut off. Dont ask for true feedback with a limit on the comment.anthony d. | Expérience générale
I wish the rent was prorated. We cleared out our stuff before the end of the month but were charged for the entire month; my only complaint. And I know it's company policy-just something to consider.Justin M. | Expérience générale
noneKevin M. | Expérience générale
Fantastic facility... great staff... will definitely use them again.Kenneth Z. | Expérience générale
BienVernna A. | Expérience générale
2 weeks into my rental I was told that my storage unit was empty, found vacated. heart dropped and wife in tears because ALL of our stuff was gone. Fortunately it was a mistake and it was all there.Joshua h. | Expérience générale
Merci.chris B. | Expérience générale
Sometimes staff were very busy and it took a while to be helped. Also since the storage doors are open during business hours and it is cold outside, some stragglers come inside that are not costumers.RYAN F. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.