Évaluations des clients U-Haul Moving & Storage of Moncton

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Moncton

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KRYSTAL M. le

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Very quick and easy from beginning to end. Thank you.

Shawn M. le

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I can't say enough great things about the folks at the Main Street Moncton location. When we tried to pick up our trailer, we were having wiring issues and there was no power going to the trailer. The technician, Matt, was incredibly knowledgeable and had us fixed up and on the road in no-time. I did not catch the name of the girls at the counter who checked us in and hooked up the trailer, but they were extremely helpful and surprisingly cheerful for 7am on a Sunday. This was an incredible experience thanks to the staff at this location. Thanks everyone!!!

Marc L. le

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Le client n'a pas laissé de commentaire.

carole b. le

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Le client n'a pas laissé de commentaire.

julie t. le

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It was a quick pick-up and same for drop off. Staff was extremely friendly and helpful. I will never ask a friend with a truck for help anymore, renting a uhaul is much cheaper and less of a hassle.

MIKE C. le

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Le client n'a pas laissé de commentaire.

Lila M. le

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Le client n'a pas laissé de commentaire.

Jefferson V. le

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Le client n'a pas laissé de commentaire.

JACQUES F. le

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Picking up was fast

Siby P. le

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Excellent

Dave C. le

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Very friendly and fast. great service.

dan f. le

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The staff was excellent, friendly and courteous

Greg S. le

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Excellent customer service after minor error in ordering.

mike m. le

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The young lady that set me up was efficient, friendly, and professional. She quickly assist me connecting the trailer and brief me on its use.

Chery B. le

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I use U-Haul regularly - so I know the drill - and I find the process super easy. Love the girl that works at the West Main location...she knows her stuff and is very personable and business like.

ccnb d. le

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Le client n'a pas laissé de commentaire.

joy m. le

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It was fine delayed in getting a truck because someone didn't return one on time but they managed to find me one at another branch but it delayed me for a couple of hours but not the fault of the location just another customer

Stevan B. le

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Other than what seems like every time I rent, the fuel level is always so low. I'd like to start with a full tank and when I'm done...I fill it! Easy! But, other than that, whatever I rent, it has always been clean and ready to go and the Main St. staff were on top their game. I dealt with three different people, top marks for all three!

Corey P. le

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Le client n'a pas laissé de commentaire.

Jim P. le

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Le client n'a pas laissé de commentaire.

ray c. le

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Le client n'a pas laissé de commentaire.

Gaetan M. le

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Le client n'a pas laissé de commentaire.

Thomas M. le

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Le client n'a pas laissé de commentaire.

Angela W. le

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Le client n'a pas laissé de commentaire.

Jean B. le

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Totally satisfied! Was able to rent truck without a reservation. Helped me out of a jam! Thanks a bunch.

debbie T. le

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Staff member was super. Had a great experience.

Jason M. le

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Le client n'a pas laissé de commentaire.

jim b. le

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Le client n'a pas laissé de commentaire.

Marc V. le

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Le client n'a pas laissé de commentaire.

William H. le

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Le client n'a pas laissé de commentaire.

Vasile L. le

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N/A

Natalie D. le

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The inside of the truck was clean but somebody had missed some broken glass in the bed. To be fair it was tough to notice. I had the same girl helping at the desk on pick up and return. She was absolutely terrific!

Kirk R. le

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I had to pay for 7 days even though I only used it for 4 days. I've rented the same trailer a few months ago and only paid for the number of days I had it so was surprised that it was a flat rate and I wouldn't be getting a credit for returning it 3 days early.

Hamerika M. le

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Nothing ate this time.

Sherry M. le

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Le client n'a pas laissé de commentaire.

JOHN H. le

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Le client n'a pas laissé de commentaire.

Josie G. le

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Truck worked great. Service was fast and friendly. Would definitely recommend!

Alain M. le

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Le client n'a pas laissé de commentaire.

STEPHEN S. le

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Le client n'a pas laissé de commentaire.

Andrii S. le

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Le client n'a pas laissé de commentaire.

Roger D. le

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Le client n'a pas laissé de commentaire.

Mark D. le

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Great friendly staff amazing job guys

Ludger B. le

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Le client n'a pas laissé de commentaire.

Blue Coller T. le

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fast friendly and very good service would recommend to anyone thank you Theresa

REMI D. le

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I booked a truck with the Mountain Rd location, my confirmation email said Mountain Rd. At no point was I told I was supposed to go to Main St before arriving AT THE MOUNTAIN RD LOCATION! There is something very wrong with your booking system. This is totally unacceptable. I've copy/pasted the relevant section of the email I received the day before pickup: Order Summary Equipment Reservation Number: 29444304 Pick Up Location: U-Haul Moving & Storage at Mapleton 1106 Mountain Rd, Moncton, NB E1C2T3 Date & Time: Saturday, April 20, 2019 at 8:00 AM Truck Type: 20' truck

Jason S. le

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The agent was extremely helpful and showed me what was available for storage units. The whole process was done in under 10 minutes. She was extremely helpful, pleasant, knowledgeable and cheerful.

Nathan G. le

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Le client n'a pas laissé de commentaire.

Shawn P. le

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Everything was great an staff were great as well all was good

Kevin S. le

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Le client n'a pas laissé de commentaire.

Ghislain C. le

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Very efficient and friendly service!

Darren B. le

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Le client n'a pas laissé de commentaire.

Marie-france l. le

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The staff made all the difference thanks

John M. le

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Everything was excellent. Nice big yard.

Michel D. le

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Le client n'a pas laissé de commentaire.

Jim J. le

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Le client n'a pas laissé de commentaire.

Seyed Mostafa S. le

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I was overcharged for equipments that I never borrowed or rented. Multiple

RALPH A. le

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The truck had a little problem with the safety belt. I was very hard to get it into the receptacle that holds it locked in. Kept coming out and one time after driving a couple of KLM's it just popped out again causing me to pull over and reset it again. Also the seat belt light on the dash board wouldn't go out for quite awhile constantly sounding off and then after awhile it did go off. Minor problems that had nothing to do with how the truck drove which was very good. Also the truck was very and that is the way we returned it to avoid the cleaning charge if you brought the truck back dirty. Have used this U-HAUL dealer before and that is why we used them again. Reliable.

George H. le

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Customer service by the agent on site was excellent

Martin B. le

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Le client n'a pas laissé de commentaire.

warren c. le

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Le client n'a pas laissé de commentaire.

Redouane A. le

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5 stars sevice

Len T. le

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Dwayne and Emily are above and beyond!!! Helped this old Vet get the surprise he wanted home for his Queens Bday on time!!! Thanks Guys!! Cpl.Len Tully (ret)

DON C. le

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All round good experience with a special thank you for the excellent customer service provided.

Nicole H. le

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Le client n'a pas laissé de commentaire.

Erin P. le

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Le client n'a pas laissé de commentaire.

wayne h. le

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Le client n'a pas laissé de commentaire.

Roger L. le

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Le client n'a pas laissé de commentaire.

Scott C. le

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I will consider starting my own rental company to compete with U-Haul just because I know anyone can provide better quality customer service and compete with high cost rental rates.

Hugo B. le

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The app was not working when I tried to return de van I couldn't get pass the first step because the continue buton would stay clear.

Frank C. le

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Le client n'a pas laissé de commentaire.

Barry H. le

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Amazing customer service. The staff gave me excellent discounts unprompted and were very friendly overall. 5 star service..well done indeed.

Christelle L. le

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Super good services, friendly staff. Good experience overall.

Brett G. le

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Great customer service.

Andrea P. le

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Honestly, I don't feel there is anything I could say in regards to improving the service for future customers. I reserved a 10' UHaul through a call centre agent the day before required pick up, who was very friendly and efficient. Upon arriving at the pick up location (1795 Main Street, Moncton), I seen the 10' truck and knew right away that it was not going to be sufficient for my move. Upon being welcomed by the General Manager and explaining my situation, he had answered all of my questions and concerns in a very friendly and efficient manner. He upgraded me to a larger unit that happened to be available and never once made me feel rushed or that I was just another paying customer. He went above and beyond his job duties to ensure that I had what I needed to make my move easier. He answered all of my questions and made me feel like my business was truly appreciated and valuable. I returned my rental after closing hours and returned to the same location the following day to settle the bill. Upon entering, the Assistant Moving Centre Managet greeted me with the same friendly manner. She had my rental agreement pulled up and reimbursed for the difference within minutes. She also treated me with the utmost respect. She also went above and beyond her job duties and also made me feel like I was a valued customer, even though my rental was only generating the business an approximate $40.00 sale. I would highly recommend this specific location to anyone looking to move and requiring a UHaul rental. I feel these 2 employees would treat every customer, male/female, young/old with the same respect and efficiency. THANK YOU to the STAFF at 1795 Main Street, Moncton, for making my move an easy and affordable experperiene!! It is the little things that employees do when they truly enjoy their jobs and show they are truly concerned that their customers are happy, that make the most difference!!

Stella G. le

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you told me its was only 40 $ but its came 80$ i don t like to be lie to .

Rhea G. le

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Le client n'a pas laissé de commentaire.

harold l. le

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Le client n'a pas laissé de commentaire.

Nicole L. le

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Excellent service by extremely friendly staff. Would recommend Uhaul to anyone !!! Keep up the great work! !!

Errol F. le

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The Clerk at the desk , Emily was very efficient and polite

John B. le

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Le client n'a pas laissé de commentaire.

Nicole L. le

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Excellent and friendly staff.