Customer Reviews for U-Haul Moving & Storage of N Manchester

4 237 évaluations

443 Hooksett Rd   Manchester, NH 03104
(I-93 & 3)

(603) 668-7520

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(603) 668-7520

443 Hooksett Rd
Manchester, NH 03104
(I-93 & 3)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Had difficulty returning vehicle using app. Called 800 number in am and spoke with Kevin. Very pleasant and helpful!

JENNIFER H. 
Évaluation :
5

This is the best UHaul location I have ever visited, and I have rented all over the country. José runs a great shop. The staff is friendly, the vans were immaculate and the store was well stocked with everything you could need. I rented twice this week and I will definitely be back again!

Florence M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shandra P. 
Évaluation :
5

Quick and easy service

Vasiliy P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Philip A. 
Évaluation :
2

I was overcharged again on it and it was way to expensive for one day of use

Michelle B. 
Évaluation :
5

make a mandate to do a walk through and recommend to customers to take a photo of mileage and gas before leaving lot

Tina W. 
Évaluation :
3

mobile pick up and drop off has an issue with location finder. My setting allow me for every other app I have ever used. uhauls would not no matter following directions.

JOSEPH D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Luis A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glen Paul W. 
Évaluation :
5

Kenny was a Total Rock Star! He made The whole process super easy and fast.

Michael K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meagan V. 
Évaluation :
5

Jose is amazing!!! He is so nice and very accommodating

Sarah R. 
Évaluation :
5

I needed long term 20' truck rental; and then a box truck rental and the manager Richard, and his staff bend over backwards to support my UHaul truck rental needs. Merci.

Pollyann P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cassandra L. 
Évaluation :
3

The process of Truck Share is significantly flawed with respect to your online interactivity. It really needs to be improved.

Frank S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shelby P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
5

Aucun

Walter C. 
Évaluation :
5

Staff is very friendly, efficient and helpful. especially Jose and Richard. Merci.

Nancy P. 
Évaluation :
5

have more staff. your guys are hustling.

Walter Matthew L. 
Évaluation :
5

The employees go above and beyond for their customers. I had a great experience renting from this location and I am going to stick to this location for all of my moving needs. Thank you very much.

Jackelyn K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W. 
Évaluation :
5

I cannot think of anything.

KAREN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol Z. 
Évaluation :
5

From start to finish, uhaul made our move quick and easy!

John C. 
Évaluation :
5

Jose was great to work with - pleasant, fast and efficient on check in - and Riley was great to work with as well when we returned the vehicle - thank you!

Karen R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joy K. 
Évaluation :
3

I rented 2 dozen pads. Had to go really far to pick up this truck (and had to go even farther to pick up the auto transport), got home, and realized some of the pads were soaked in the plastic bags. With all the extra time, gas, and mileage I already incurred with the experience, I did not have time to run back to any UHaul to get new pads.

Renee S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell D. 
Évaluation :
5

Nothing service was great

Liridon S. 
Évaluation :
5

Thanks! All moved in.

BRIANA W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Martin O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

The Best service in NH !!!

Nestor G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dean F. 
Évaluation :
1

I paid for the Collision Damage Waiver and THEY CHARGED MY CHECKING ACCOUNT OVER 2 800 $I AM GOING TO LEAVE FEEDBACK ON UHAULS ACROSS THE COUNTRY.

Tammy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY C. 
Évaluation :
5

Very busy; but responsive and helpful. Truck was very clean and easy to pick up and return.

Marie S. 
Évaluation :
5

Quick process and very accommodating. Do yourself a favor though and read the truck manual basics!

Elizabeth S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Heather P. 
Évaluation :
5

I think I may have left my RX sunglasses in the cab on the truck. They might have fallen on the floor. Rayban style RX brown sunglasses in a green hard plastic case. If you find them please call me 603-494-7895 Check in and check our experience was great at this location!!!

Joseph G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy H. 
Évaluation :
5

Rien

Richard R. 
Évaluation :
5

No comments suggesting anything needing improvement. My transaction and experience was quick, easy, fluid, and seamless. Hat's off to Jose (DW Highway North location) for terrific customer service. He was engaging and had my best interests in mind, and went above and beyond to make sure I had a great experience.

Donald V. 
Évaluation :
5

No improvement needed. The entire rental experience was excellent. I did not care for the on-line reservation system because the system wanted to force me to go your South Willow Street location which was not convenient for me. I called the Hooksett Road location and Richard immediately took care of my needs and scheduled me for a pick-up/drop-off for his location on Hooksett Road, which is what I wanted. Richard on the phone, then the person who checked me in, and then the person who later checked me out were all helpful, very friendly, and good personalities. Excellent customer service from all 3 team members!!! Your 443 Hooksett, Road Manchester, NH location is superb and the place to rent from!!!

David D. 
Évaluation :
4

Good service, fast and efficient .

Blakely Vernon M. 
Évaluation :
3

Lights didn't work had to be fixed in 5 different spots it put me hours behind.

Joseph N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David F. 
Évaluation :
5

Quick, professional, pleasure

George P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHANIE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley H.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

George M. 
Évaluation :
5

Great staff!

Scot F. 
Évaluation :
5

Richard and his team treated me with professionalism and kindness. I would definitely come back to this U-Haul location again!

Jimmy S. 
Évaluation :
5

Everything went smooth and easy.

Fred G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric A. 
Évaluation :
1

1. I had to wait until the last minute to know whether or not the store had the parts for the hitch install 2. Took 3 hours between check-in, install, and another 20 minutes just to settle the bill, which was already paid for 3. My personal belongings were not put back into the vehicle - luckily I discovered this before I left the property 4. Upon close inspection of my hitch, done just today, I discovered NO wiring harness visible, despite paying for same 5. A trim piece that was removed for the wiring access (which again, I can't find a harness for), was not replaced and is missing 6. Calls have been left for the President, Brian Polanco, and GM, Richard Andrews on this date, after calling the store to inquire about the missing wiring and trim piece, and being rudely placed on hold for at least ten minutes, at which time I hung up and contacted the above listed managers. Very unhappy with this experience!!!!!

Neal C. 
Évaluation :
5

Make sure that the moving blankets are in the truck.

Richard Kevin K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jennifer R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine A. 
Évaluation :
1

I'm leaving this bad review because I got charged multiple times for my truck, for multiple different amounts, for no apparent reason and not getting any help from the store as to why this is happening. When I dropped the truck off, I was told by the attendant that I owed 107,95 $ but I have received an additional charge for 119 $and with no explanation and I never got a receipt or statement in my email.

Alexandra T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cirlei S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zoe M. 
Évaluation :
3

The representative that took care of me when I signed in was extremely unprofessional. In dealing with the customer before me, he was eating, swearing, and generally being too casual. At one point he said "fuck it, I don't care.". When he was assisting with me, he was on his phone texting. He was unprofessional and seemed to not care about his job. When we returned back with the Uhaul, it was the same thing. He just pointed us in a direction, was texting, and just not friendly.

Kylie D. 
Évaluation :
5

Everything was so quick and easy!!

Patricia G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey P. 
Évaluation :
5

My experience could not have been better unless they included a chauffer

Stephen P. 
Évaluation :
5

The reservation, pick up, and return could not have been any easier.

Carol A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KENNETH N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tanja J. 
Évaluation :
5

Staff were very friendly and helpful.

James M. 
Évaluation :
3

I don't know if this is pandemic-related, but the location seems to be under-staffed. I had to rent a truck twice in the past month, and both times I had to wait quite a while for a person to be available. In the second instance there were some issues with checking out the truck (images online didn't match the truck, one tire was low), and it took about 10-15 minutes to find someone to help out with that.

Margaret M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yasmin A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Raymond M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Vladik L. 
Évaluation :
5

you dont need improvment. Every thing was handled well

Carol B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F. 
Évaluation :
1

We originally rented and got confirmation for the Weare NH site. Last minute got an email this site wasn't available- given Hooksett NH pick up. Ok went there - truck there but no dollys as ordered. All of this the night of the move. Told to go to S Willow St in Manchester to get said dollys even though previously confirmed in Weare then Hooksett (would have just gone to Manchester had we known we'd been jerked around. Dropped said truck off a day earlier - zero Comp for this aggravating waste of time. Shall be contesting charges on cc unless someone contacts me.

David P. 
Évaluation :
5

Excellent service à la clientèle

Henry U. 
Évaluation :
5

Friendly staff! Easy return.

Cheryl F. 
Évaluation :
5

Riley, Richard and Jose are awesome.

Dana S. 
Évaluation :
5

Jose, Richard and Riley are awesome.

Dana S. 
Évaluation :
5

Staff went way above and beyond to accommodate my needs. This is an excellent uhaul place. The dropoff was great too.

Tessa B. 
Évaluation :
5

The movers I hired through your website never showed up for the move, so the whole rental ended up being useless. The movers hired through UHaul should have to reimburse customers for their entire rental if they don't show up.

Brian F. 
Évaluation :
2

Need experienced help. Wait to pick up and check in on return was too long. Also furniture pads were wet. Vehicle was in excellent condition. The person who ended up finally helping me was good. But the wait time is not acceptable.

Daniel G. 
Évaluation :
2

Staff is not well trained. Charged different price then quoted. When hooking up the trailer he took his sweet time so he could smoke. I did not appreciate this, my windows were open.

Derek A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles L. 
Évaluation :
5

Robert was excellent to work with

James M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Breanna E. 
Évaluation :
1

I am being billed for an extra rental period when the rental was in fact returned on time. The receipt issued said the return time was 47 minutes past the actual return time. I also was billed for 12 furniture pads but actually only used 6. Calling in took 30 min to reach a representative who was unable to correct the issue immediately because he said the computer system was down. Please rectify this situation.

JOHANN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Phillip B. 
Évaluation :
5

A well tuned company!! Very friendly and professional!!

gary c.  |  Premières impressions 
Évaluation :
2

No elevator and the garage doors locked before I could get my stuff unloaded. If I had known it was second floor and no elevator I would not have leased this space

Robin L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paola R.  |  Premières impressions 
Évaluation :
5

Richard was extremely pleasant and helpful. He was very pleasant to deal with!

Cheryl M.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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