Évaluations des clients U-Haul Moving & Storage of N Manchester

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of N Manchester

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Tracy L.
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Really fast process, very friendly!

John G.
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Le client n'a pas laissé de commentaire.

John M.
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Le client n'a pas laissé de commentaire.

Kathleen B.
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Le client n'a pas laissé de commentaire.

Sean H.
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The guy who helped me hook up the trailer was great. I would definitely rent from that location again!

Jon G.
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Went there to pick up the reservation and they didn't have any furniture dollies and gave me utility dollies instead. I wasn't happy about the original pick up date and time as I asked if I could add a couple extra hours for the truck and was refused very rudely. The only person that was excellent on customer service was Richard.

Robert S.
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15 ft truck. First one had check engine light on. The quickly switched me to another and I was on my way

Myra C.
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Le client n'a pas laissé de commentaire.

Douglas S.
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Le client n'a pas laissé de commentaire.

John M.
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Staff were very efficient & friendly. Good job..

Vasiliy P.
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Good service and quick process

Robert L.
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Le client n'a pas laissé de commentaire.

Donald F.
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Have each customer fill tank, estimating and calculating mileage to get back to somewhere BELOW half, actually, is a hassle and inaccurate.

Michael D.
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Le client n'a pas laissé de commentaire.

CINTIA D.
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Le client n'a pas laissé de commentaire.

austyn B.
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Le client n'a pas laissé de commentaire.

arthur C.
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Le client n'a pas laissé de commentaire.

Daniel K.
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Le client n'a pas laissé de commentaire.

Eric B.
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Too expensive for a one way trip. It's just a trailer.

Charles B.
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Le client n'a pas laissé de commentaire.

Gary F.
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Le client n'a pas laissé de commentaire.

Loren F.
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Not only did digital check in not work, we stood in the store - with literally no one running it, for 10 minutes before someone thought to come and help us. When we arrived back, the whole bed of the truck was soaking wet and the dolly we had paid for wasn't there. We had to spend 20 minutes drying the truck and drive back (put on more miles on the truck) to get it. 10/10 would not recommend

Brian N.
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Both of the employees I dealt with were helpful and friendly, it's always nice to deal with people who are customer oriented.

Todd M.
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Le client n'a pas laissé de commentaire.

Christopher P.
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I was very disappointed with the website service. I tried to book online to pick up in Concord NH. I was then swapped to South Willow St in Manchester automatically (kind of annoying since its 20 miles away). Once I arrived at South Willow the following AM the trailer wasn't there so then I was sent to Hooksett (in the other direction). This cost me about an hour an a half of time that morning and a ton of frustration. Honestly, I'm not sure if I'll use Uhaul again

Jennifer W.
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My only complaint is that the truck had no gas in it and I had to go straight to the gas station. I brought the truck back with a quarter tank and they gave me a credit. So, it was an inconvenience, but they did right by me.

David W.
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Le client n'a pas laissé de commentaire.

Douglas K.
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Le client n'a pas laissé de commentaire.

Tom L.
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Le client n'a pas laissé de commentaire.

Linda C.
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The ignition key switch was touchy.

Eric M.
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Le client n'a pas laissé de commentaire.

Paige M.
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The workers were all extremely friendly and helpful. I had a long drive and my dad was worried about having a uhaul that would break down and the employees made sure I had the truck with the least amount of miles. All the employees were working together which was great to see too.

ERIC S.
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Le client n'a pas laissé de commentaire.

Richard D.
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Your employees are the most amazing group I've ever seen awesome experience

Lisa B.
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Have patience when ordering from Uhaul. Very slow. Bring a mask and sanitizer because they do not wear any or provide any.

David L.
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Le client n'a pas laissé de commentaire.

Michael C.
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Managers was very helpful.

Brian D.
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Le client n'a pas laissé de commentaire.

nance K.
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We had an excellent experience picking up and returning the vehicle. We found the cargo van easy to drive on the highway. Our backs did start to ache after a few hours of driving. Were there an option for a better seat we would have taken it.

Emile A.
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Le client n'a pas laissé de commentaire.

Maureen G.
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Le client n'a pas laissé de commentaire.

Michael H.
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actually have the vehicle yiu researved available

Brendon B.
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Le client n'a pas laissé de commentaire.

David B.
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Le client n'a pas laissé de commentaire.

John R.
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Le client n'a pas laissé de commentaire.

John H.
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Le client n'a pas laissé de commentaire.

Mark H.
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Le client n'a pas laissé de commentaire.

Edmund S.
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everything was good except you need more staff at the counter when busy. other than that it was a great experience. thank you ed

Jim S.
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Le client n'a pas laissé de commentaire.

Michael W.
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Mike was very helpful

Zackery S.
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They were so helpful! I will recommend and use again.

John B.
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Richard, the GM, always makes my experience with Uhaul outstanding. He is customer focused and extremely helpful. John Butchard

Whitney M.
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Le client n'a pas laissé de commentaire.

JOhn Y.
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Le client n'a pas laissé de commentaire.

David L.
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Le client n'a pas laissé de commentaire.

Kathryn M.
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Le client n'a pas laissé de commentaire.

Lucas S.
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Le client n'a pas laissé de commentaire.

Manuel A.
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Great service

brad S.
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thank you!! saved the day, cuz we were moving and had a little left over!! thanks again Brad

David L.
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Le client n'a pas laissé de commentaire.

Douglas W.
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Jose was all by himself as another worker called out sick but he did a great job with a friendly pleasant attitude.

Kathleen P.
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All I can say is, Jose! Jose was juggling customers in the store and on the phone. He was keeping details straight and being patient with everyone. When I asked for an equipment change he didn't miss a beat. We need more Jose's!

Michael I.
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The cabin of the truck was rank with the smell of smoke. Fortunately, I had nice weather and was able to drive with the windows down. Otherwise, it would have been a miserable experience being stuck with that smell and having it saturate my clothing.

ALAN S.
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I know they were short handed so this doesn't apply to the time I was there, but perhaps create two lines. One for those with reservations and one for those hoping to get a reservation. It didn't matter in the end, but I booked for 11:30 but didn't actually get my truck until noon because of the line.

Stephan C.
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on line check in did not work

Xersalyn T.
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The staff I Encountered leading up to my move and including the day I actually picked up the truck and the tow dolly was always very positive. Staff were friendly to me and provided great service.When I turned in the tow dolly initially in later the truck each time I understand was friendly and prompt to come out and greet me. I appreciate that. The service was quick fast and easy. I don't know the names of both people that I deal with but overall I was very pleased with the Customer Service.. I remember speaking to Jose, the manager, and a gentleman whose name I think was Muhammad. And I also had a positive experience with another gentleman who was Caucasian as we spoke briefly about both being veterans. Great job guys.

Raymond C.
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Le client n'a pas laissé de commentaire.

robert S.
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Le client n'a pas laissé de commentaire.

willie F.
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Le client n'a pas laissé de commentaire.

Janet H. | Expérience générale |
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Very convenient and secure.

Vasiliy P.
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Service person at checking counter needs basic "customer service training" and would be good idea to wear masks

Jared G.
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Le client n'a pas laissé de commentaire.

Katie D.
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Nothing! I have used this location twice in 2 months and they're always friendly and have quick service. Trucks were always clean and they were helpful with any questions I had. Highly recommend!

William G.
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This location is rock solid , they make my work a breeze👍

Laurie L.
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Le client n'a pas laissé de commentaire.

Regan L.
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Le client n'a pas laissé de commentaire.

Jimmie C.
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Better advertise pricing. It shouldn't end up costing almost double the base price advertised

Steven L.
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Best service around!

Aaron C.
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Le client n'a pas laissé de commentaire.

Robert C.
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Le client n'a pas laissé de commentaire.

Steven R.
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Nothing. Jose was awesome, great personality,and in these crazy times,we need that. Great job

Patricia Mary Y.
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Dylan was great and very helpful

Joseph A.
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When I picked up the unit the person didn't do a walk around the unit with me to inspect it. The unit had a low tire light on

SCOTT A.
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Le client n'a pas laissé de commentaire.

Paul R.
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Simplify the reservation system. I checked in the night before, taking a picture of my license front and back and entering my credit card info. Then the next morning I got an email to take pictures of my license again. When I got to the store I had to register my credit card again. Too much duplication.

Riad D.
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Le client n'a pas laissé de commentaire.

Predrag G.
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Le client n'a pas laissé de commentaire.

Richard A.
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Le client n'a pas laissé de commentaire.

Lawrence R.
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Le client n'a pas laissé de commentaire.

Gabrielle L.
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Le client n'a pas laissé de commentaire.

John H.
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Le client n'a pas laissé de commentaire.

Nathan M.
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Le client n'a pas laissé de commentaire.

mark K.
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Not a thing everything was excellent

William G.
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I rent trucks frequently and this is by far the best store that I deal with. These folks are on the ball 👍

Mark H.
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Le client n'a pas laissé de commentaire.

Peter C.
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Le client n'a pas laissé de commentaire.

Muhammad M.
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Le client n'a pas laissé de commentaire.

Yvonne K.
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I HATE the open/shut bell! It was soooo ANNOYING! Also I ended up getting confused on charges that went to my bank

Esad P.
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They charger me $150 for chipped tail light. Not even broken.. and I bought the insurance,no way!!

TODD P. | Expérience générale |
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A great facility with friendly people. Only leaving because I’m moving away.

Norman M.
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Le client n'a pas laissé de commentaire.

MATTHEW M.
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I have been here before and will come again but my truck had less than a quarter tank of gas so my first stop was to gas up the truck. Presumably you charged the last guy the $3.50 a gallon and $30 service fee for returning with so little gas so it would have been nice if you filled it up.

Ray H. | Expérience générale |
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Le client n'a pas laissé de commentaire.

AUDREY P. | Expérience générale |
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Although a little expensive otherwise no complaints

Cheryl M. | Premières impressions |
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Richard was extremely pleasant and helpful. He was very pleasant to deal with!

Scott L. | Premières impressions |
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Jose was great. Very helpful and helped with getting storage unit set up and carried moving supplies to the car for me. Great experience!

AUDREY P. | Premières impressions |
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Very polite and accommodating

Joel R. | Premières impressions |
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Great customer service. Clean.

kevin m. | Premières impressions |
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Richard had an incredible personality and awesome customer service. 10/10 stars. 😎💯

yvon G. | Expérience générale |
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Richard, the manager at the store was extremely helpful during our move and storage needs. He pointed us to all the supply needs we had and even helps us bring it all to our car. Thanks Richard.

cathy n. | Premières impressions |
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Wonderful experience!

David B. | Expérience générale |
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Thanks Rich! You and your entire staff were excellent! I’ll be back again.Bought a condo in Merrimack so it’s a bit to far but will be expanding my small business and will definitely be using u again.

David B. | Premières impressions |
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They were all polite and helpful.

Paul S. | Expérience générale |
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Fantastic, friendly people in FL and NH. It was so easy to pack up the U-Haul box in FL, and unpack it a week later in NH. The total cost was HALF of the quote from Upack. Highly recommend U-Haul box!

Michael D. | Expérience générale |
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The management and staff are very helpful

Andrew M. | Expérience générale |
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It was not easy to get a hold of the office over the phone.

robert b. | Expérience générale |
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Great facility

BRIAN N. | Expérience générale |
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This storage location goes above and beyond to make their customers comfortable and confident in their product!!! Derick and his crew get a hats off to a clean, secure and dry storage, thank you guys!

Anne S. | Expérience générale |
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It was a given that my possessions were stored safely and I had ready access to them; I never lost peace of mind because of it. Having the flatbed carts and large door was also extremely helpful.

Non reviews have been submitted for this location.

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