Évaluations des clients U-Haul Moving & Storage of N Richland Hills

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of N Richland Hills

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Jackie B. le

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Everyone was very helpful.

Symone W. le

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Le client n'a pas laissé de commentaire.

James S. le

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Le client n'a pas laissé de commentaire.

RAY N. le

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First, the delivery of the truck that nobody walked through with me and the printed the mileage wrong and the front driver tire was worn out that I was afraid to have a flat tire in the middle of the highway.

DAVID M. le

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Le client n'a pas laissé de commentaire.

Jared M. le

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I have rented a pickup bi weekly for 4 months we do lawns, and every time we are overcharged . Sat returned p/u at 4 pm The guy checking it and said we went 45 miles which is right I was charge for 64 miles when I only owed $.69 a mile or five more miles about $3.50 versus 26 more dollars not the first time it’s happened paperwork they sent me when they check it in messes with what they’re saying of 64 miles however I put seven dollars of gas in at $2.23 a gallon made it 3 gallons of 15 miles per gallon equals 45 miles This is happened so many times we had actually use the trip meter But the guy that was checking it in after we agreed on the mileage hit the button and zero out he trip meter I’m very upset over the charges I would like a phone call 817-723-6264 because anytime we’ve had asked for it to be corrected they look at us like we’re totally in the wrong that they don’t make mistakes in the future will not be going back there to the U-Haul on highway 26 and your touch on his

chanda h. le

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Le client n'a pas laissé de commentaire.

Darrius J. le

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Le client n'a pas laissé de commentaire.

Kathryn S. le

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Le client n'a pas laissé de commentaire.

Jeffrey S. le

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Le client n'a pas laissé de commentaire.

Keegan I. le

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24/7 online pickup was awful. Wrong lock combination for truck. Moving supplies were not in the truck that I ordered. 5 customers were able to arrive and pickup their trucks before I was able to complete the 24/7 pickup transaction. Staff was great at location

Maxwell A. le

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Le client n'a pas laissé de commentaire.

Juli M. le

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I had to drive up to the location since they were not answering the phone. The guy answering my questions did answer them, but barely looked at me and kept moving around the reception area.

Scott A. le

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Very fast and courteous personnel!

Keeya V. le

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Always helpful. We love U-Haul and have used the services since I was a kid for 40 years strong!

Robert W. le

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Le client n'a pas laissé de commentaire.

Kenneth M. le

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It would be nice to allow the online checkin process prior to the store opening. Maybe 15 minutes?

Sayyida H. le

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I return the vehicle with the same amount of gas that I got the vehicle. I noted that it was at 3/4 a tank and not 7/8 like the paper said. Because I received the vehicle at 3/4, I returned it at the exact amount (even cranking the truck while I was fueling to ensure exact amount) so I’m surprised when I see an additional $12 added to my charge. I’m not pleased and have reached out to Diane. I have no other issues with the location nor the workers, just this gas issue.

David M. le

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Le client n'a pas laissé de commentaire.

James U. le

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Thank you for giving me advance notice that the original pickup location did not have the required equipment. When I arrived at the North Richland Hills location they had everything I needed.

Christopher B. le

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Truck was promised at Grapevine TX location. I had to pick it at North Ricland Hills locatin. Farther away from my usage site. It's nonsense that I couldn't receive any compensation for this trouble.

Louis Y. le

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The staff is friendly however the facility needs more staff members. Very long wait times. Everything else is spot on.

Chad S. le

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Le client n'a pas laissé de commentaire.

Shelby P. le

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Ubox did not arrive on time, no one contacted us, called multiple times for information and was told they’d call me back but never did, did not get refund for late arrival

Mijeong P. le

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Le client n'a pas laissé de commentaire.

ELIZABETH V. le

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Excellent customer service.

Don S. le

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Knowledgeable nice salesman. Will use again.

Brent M. le

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Again, excessive wsit times. Not enough staff.

brenda j. le

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Great service

Joyce M. le

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Le client n'a pas laissé de commentaire.

jose s. le

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Le client n'a pas laissé de commentaire.

robert s. le

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The U-Haul Folks are outstanding. Their main objective is to help the customer . They have provided needed guidance when needed to help you have a pleasant experience,.

Freddie N. le

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Team is professional and expedient, always helpful.

CHRISTIAN O. le

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The pick up and drop off was super quick and easy. The staff were very friendly and knowledgeable. The truck was equippef with a lock already which was awesome considering a asked about buying one prior to being told the truck had one installed already. Great overall experience and will be coming back for sure.

Deborah A. le

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I have rented from this location for over several years. The service here is very nice. I have never had a problem or bad experience with the Managers nor with the rest of the crews. I highly recommend this location and UHAUL, overall!

James V. le

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Le client n'a pas laissé de commentaire.

SAUNDRA C. le

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Thank you for your services

Cheryl J. le

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Le client n'a pas laissé de commentaire.

Avery H. le

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Le client n'a pas laissé de commentaire.

Keith J. le

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Fast and complete service.

Adesh P. le

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Good service

Lisa H. le

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By far the lamest personnel I have dealt with during this move. The first day I encountered the staff was dropping the tow dolly. NO ONE greeted us at all. A young girl walked right by us with no acknowledgement. I walked in to the store and the young male there gave ya no acknowledgment and walked out the door to a garage type room where I could see he and the same girl. I was at the counter right in front of them with the window between us while she did nothing he gathered some supplies for another customer (the only other person there). That young man did come in... he was unfriendly and told me that a guy was out at the truck.. no apology. I explained to them we had been there 20 minutes or so with no attention from anyone. I went back yesterday to drop off truck. No one greeted us again and I saw the same girl standing in the same garage area doing nothing. I accidentally honked the horn... then she came over and assisted. I went in to the store to use the restroom and there was a more mature female in there who was assisting customers and made a point to acknowledge me still (as it should be). Think you guys need to clean house and get rid of the kids who don’t want to work or deal with customers... my opinion!

Tyrone G. le

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Le client n'a pas laissé de commentaire.

Eva G. le

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Easy check in and excellent customer service as always. We are repeat customers there.

Robert W. le

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Le client n'a pas laissé de commentaire.

Jessica H. le

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Very nice and informative. DIANE was very sweet

Elaine M. le

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None. Both men were punctual, friendly, professional, and completed the 2 hour move on time. Even though they brought their own drinks I made sure to have water and gatoraid for them. The Texas heat is fierce! Excellent job Chris and Chris.

David H. le

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Nothing I always have a great rental experience at this location

Alexander K. le

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U-haul IT infrastructure is horrible. The consequences of your failure to maintain your infrastructure are causing this location to fail.

Wade J. le

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The customer service from Diane was excellent, but the team was way understaffed. Despite making a reservation online and checking in ahead of arrival, it still took us 45 minutes just to get a 5x8 trailer.

Joe S. le

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The service at this locations was very good. You may want to spend some time on proper lifting techniques. I witnessed a few employees lifting heavy equipment with their backs. Not with their legs. Or, using the tools available. You can tell they are trying to expedite their tasks in order to keep things moving for customers. But, I don't think a customer would feel very comfortable seeing an employee injure themselves during a trailer hook-up. Would make the situation awkward for customer. And injure a valued employee for you. Other than that, UHaul has vastly improved their service and equipment levels. Joe Soto 361-779-4846

Ngilo K. le

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Le client n'a pas laissé de commentaire.

rufus l. le

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Nothing

Kent B. le

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Diane, I think that was her name was excellent! Very helpful, knowledgeable. Really she knows her stuff and the guy working there was also very nice and helpful. Great crew at this location!!

Anna G. le

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The ash tray had ashes in it.

pat k. le

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Everything good no changes needed

Christopher C. le

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Le client n'a pas laissé de commentaire.

Morgan V. le

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I did not receive the furniture dolly I paid for.

Patrick A. le

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The lady that worked with us was incredible. Understaffed, she managed all her customs. Very competent and professional. No comparison with the experience we had in Fort Worth. Recommend closing that location.

Patrick A. le

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Much better than the experience I had in Fort Worth. This pickup was a dream situation.

James R. le

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Friendly staff. Everything went well. Would be nice if veterans were honored with a discounted rate.

Dawne G. le

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All very professional!

Anneka H. le

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I chose to use the app to pick up a truck. First the truck was hard to find. Then once I found a truck and started the process this woman came out and got an attitude with me. She sternly said "WHAT ARE YOU DOING? THIS TRUCK HAS ALREADY BEEN RENTED!" I said I'm checking it out on the app right now. She replied "OH NO YOU'RE NOT. THIS TRUCK IS ALREADY RENTED. These trucks don't do 24-hour rentals any way" I said it's right here on the app. She replied, "I don't know anything about the app. You can come inside, and we can help you in there. Most people have to come inside anyway. These trucks aren't set up for 24-hour rentals". So, she did know about the app, she was just being a jerk. I decided to continue with the online service and pick a different truck. I made a 24-hour reservation for a 20" truck, I was going to get it, and she wasn't going to stop me. This time I went faster taking pictures and paying for it through the online portal. When I went inside they were trying to rent out the truck to someone else! The online pick up does not talk to the people inside. It's terrible! But the people inside are worse. I showed a guy the online portal and asked for my key. The lady then again yelled "THOSE TRUCKS ARE SET UP FOR 24 HOUR RENTAL". I got my key and left. Thank GOD I was dropping it off somewhere else. I will never go back to this place. I'm not sure I will even use U-Haul again if the online service won't talk to the people inside. Get your stuff together U-Haul. I'm sure that lady was the owner, her picture was on the inside of the truck and she was wearing the same green shirt in the picture. If the owner is that rude, and I can't imagine the staff being any better. Or maybe she is just a tyrant and needs a big slice of humble pie.

kenneth b. le

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Immediate service. In and out in less than 5 minutes. Extremely happy with Uhaul service.

Louis O. le

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Le client n'a pas laissé de commentaire.

Maurice S. le

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?

Michael p. le

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Le client n'a pas laissé de commentaire.

Bruce W. le

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Excellent as always

Julie G. le

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Le client n'a pas laissé de commentaire.

keith b. le

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Le client n'a pas laissé de commentaire.

Lee Gary N. le

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Le client n'a pas laissé de commentaire.

Kendal N. le

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Le client n'a pas laissé de commentaire.

Melvin T. le

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Le client n'a pas laissé de commentaire.

Joseph K. le

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Great overall experience. Thank you!!

Kevin S. le

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Le client n'a pas laissé de commentaire.

tom r. le

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Le client n'a pas laissé de commentaire.

Kimberly F. le

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Le client n'a pas laissé de commentaire.

Fernando C. le

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Great customers service!

Jennae E. le

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Le client n'a pas laissé de commentaire.

Adam F. le

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Le client n'a pas laissé de commentaire.

Hector C. le

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I could not say anything. The guy who helped me was VERY helpful. The next morning before they opened he went above and beyond to unhook the trailer even before they opened! Very impressed by the service definitely will come back

Amy J. le

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Le client n'a pas laissé de commentaire.

Debra R. le

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Le client n'a pas laissé de commentaire.

jon w. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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Le client n'a pas laissé de commentaire.

Troy d. le

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The checkout process at all Uhauls is terrible. I was asked for 2 relative contact information. I was asked for information that I had already entered I your website. Midway through one of these exercises the computer went down and we had to start again. This time was more painful than most but my experience with the checkout process has always been very bad.

RAY G. le

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Le client n'a pas laissé de commentaire.

richard s. le

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Le client n'a pas laissé de commentaire.

Vernon A. le

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Le client n'a pas laissé de commentaire.

sara S. le

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All went well and your agent delivered beyond our expectations.

Susan H. le

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So easy to work with

Sylvia S. le

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Le client n'a pas laissé de commentaire.

John O. le

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Le client n'a pas laissé de commentaire.

Tami A. le

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The truck was very clean and everything was great from the pick up to the return. The manager met us early so we could pick it up first thing in the morning. I appreciated her doing that for us.

Mike M. le

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Le client n'a pas laissé de commentaire.

brad j. le

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Le client n'a pas laissé de commentaire.

Ignacio F. le

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Le client n'a pas laissé de commentaire.

chad m. le

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Le client n'a pas laissé de commentaire.

norman c. le

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Cost of the car hauler is too expensive!

BLAKE G. le

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Le client n'a pas laissé de commentaire.

JANA D. le

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PUT LIFT ARMS ON THE BIG TRAILERS

Samuel B. le

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The trailer lights came on but the hazard lights would not blink for some reason.

RONALD T. le

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Excellent service by the 2 counter representatives when checking-out my rental. Always a pleasant experience whenever I have worked with the team at this location!

Brian C. le

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Le client n'a pas laissé de commentaire.

Brian C. le

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Your team could not have been more helpful in taking care of my needs. They greatly exceeded my expectations. Thank you.

Robert P. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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Staff was very friendly and helpfull

Glenn S. le

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Le client n'a pas laissé de commentaire.

Jackie B. le

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Everyone was very accommodating.

James M. le

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Le client n'a pas laissé de commentaire.

Neal V. le

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Le client n'a pas laissé de commentaire.

mike b. le

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the GM needs a better additude towards costumers

Aisha M. le

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Le client n'a pas laissé de commentaire.

Vickie Ann H. le

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Very easy online rental

Neal V. le

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Le client n'a pas laissé de commentaire.

John W. le

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Le client n'a pas laissé de commentaire.

Michael W. le

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Le client n'a pas laissé de commentaire.

Keith P. le

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One person behind the counter on a busy Saturday morning was not acceptable.

robert s. le

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I was very impressed with the folks at U-HAUL. They were dedicated to making my move the best experience that I had ever had. It was. Thanks

Matthew T. le

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John was extremely helpful. Everything was great.

carrie g. le

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Le client n'a pas laissé de commentaire.

Brenda B. le

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Le client n'a pas laissé de commentaire.

cory s. le

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Le client n'a pas laissé de commentaire.

Tom R. le

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Le client n'a pas laissé de commentaire.

Byron K. le

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Very quick and easy return.

Mark K. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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So everything was good overall. I rented a 26' for 24 hrs. Called the next day early to see if I could keep it for another day. The woman on the phone stated in her own way that I needed to have it back because there was another reservation for it. There was a bit of bad communication on how that was given though, which I didn't take well and I let that be known to the location. They billed me for that truck, I rented out a 15' for another 24 hrs then brought it back. All in all for a total of 80 miles for the two days, short distance move, I spent about $170. The only thing I'd mention besides the miscommunication between myself and the woman on the phone was because they edited my contract from the first truck, and I paid for that one on the first day, they charged me for that mileage again on the second day. Which I wouldn't have noticed had my wife not looked over it. So I ended up paying for the 26' truck mileage twice. Not the end of the world, but that would have been the cost of the gas I replaced for the two trucks for the two days.

Kent B. le

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Le client n'a pas laissé de commentaire.

BELINDA M. le

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Le client n'a pas laissé de commentaire.

scott s. le

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Rental trailer was 36yrs old per the maintenance contractor that came out to fix the flat and try to fix the left side brake & turn signal light. He had to take it to his shop to rewire. Fortunately I had unloaded the trailer by this time so it was not much of an inconvenience to me. Unfortunately for U-Haul the trailer is 100 miles from rental location so they will have to get it back to their business. I would recommend updating your equipment.

Joshua F. le

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Morning staff were very nice and pleasant. Afternoon staff when I dropped off were not so outgoing so to speak. But it was still very quick and easy to get in and out.

keith c. le

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Fast and friendly A+

EMILY R. le

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Decent storage for a decent price. Pay extra for 24 hour access.

tyler v. le

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Not only was it impossible to reach anyone because the location had all their calls forwarded. The staff messed up the entire checkout process and in turn overcharged my team. They accidentally redeemed the gift certificate I'd purchased, specifically for this transaction, without applying it to the balance and then required my team to pay on a personal credit card because the gift certificate was coming up redeemed. Then I had to deal with unravelling the mess with customer service which was difficult since no one could seem to understand what had happened and how my team had been charged. Overall this was a horrible experience. I have little confidence in Uhaul and this location. We will absolutely not use this location ever again. Charity (phone support) is the only person that was actually helpful during the process.

Alan G. le

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Le client n'a pas laissé de commentaire.

Juan R. le

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Le client n'a pas laissé de commentaire.

Peter S. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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Le client n'a pas laissé de commentaire.

Courtney J. le

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I had a vehicle breakdown and I was told by dispatch that I would be provided another vehicle the next morning and when I got to uhual location the next morning they didn’t get any notification about me coming to pick up a vehicle. Then they ran out of cargo vans while I was waiting in line. So then they sent me to a different location and gave me their word that the next location would have my vehicle ready and waiting when I arrived since I had waited soo long, only for me to get to next location and vehicle was not ready and manager had a attitude with me and after waiting almost another hour and her using my phone until it was almost dead she shoved the keys into my hands.

LESLY E. le

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The staff was friendly. I had a little trouble moving out since I wasn't living near the unit (500 miles away) and they wouldn't cut my lock off for the moving company. It all worked out in the end.

Kevin O. le

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Employee was a little grumpy at return.

Leon l. le

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Le client n'a pas laissé de commentaire.

FRANKLIN S. le

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Possibly extend hours & a phone line to be able to reach store directly in case of emergency or extended rentals

Casey G. le

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Le client n'a pas laissé de commentaire.

David S. le

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I've never had any problems at this location.

Ryan K. le

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Send them to train the people in Euless, TX and give them a bonus for it.

Lou Ann R. le

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Well I am very disappointed I have yet to see the final bill, even before I got your review request. My driver was informed that they would email me on the return of the truck and I have yet to see that either. Hopefully this will not be a ordeal for much longer.

Mohamed J. le

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Servicing the trucks in time, prior to the customer arrival. I had oil check light on and a marker light hanging loose on the top...

gabriel w. le

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Keep up the good work.

FABIAN A. le

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Le client n'a pas laissé de commentaire.

Charles N. le

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Le client n'a pas laissé de commentaire.

brian p. le

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Le client n'a pas laissé de commentaire.

susan b. le

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My $29.95 truck rental cost me $80 and was useless for my chore. I asked for advice BEFORE renting and was told that this particular truck and ramp would work. It didn't. The brakes and transmission sounded and felt like they are in desperate need of work. Overall a waste of time and money.

Mike L. le

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The app wouldnt let us login in so we had to use the order number to return the trailer after hours. It worked though and we were able to return the trailer after trying to figure out how. Great trailer though and it pulled really well! The customer service was also excellent and they made us feels like our business was greatly appreciated! We will be using Uhaul again in the future!

melody b. le

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Excellent service and staff knowledge and helpful.

Joe R. le

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Le client n'a pas laissé de commentaire.

Kimberly C. le

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I ordered an appliance dolly and they forgot to put it in the truck. I was picking up on a Friday evening so I am sure they were in a hurry. It turned out okay but I would have given 5 stars had they not forgotten.

Brian C. le

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Love renting from the guys at Hwy 26 and Harwood.

Mark K. le

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Le client n'a pas laissé de commentaire.

Mark C. le

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Le client n'a pas laissé de commentaire.

Mindy L. le

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Le client n'a pas laissé de commentaire.

James M. le

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Great service and a can do attitude.

BEVERLY C. le

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The trailer dolly was damaged which caused some of the driving to be difficult.

Mark K. le

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Le client n'a pas laissé de commentaire.

Theresa H. le

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Le client n'a pas laissé de commentaire.

Paul L. le

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You have gotten good scores on your services!

mike y. le

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This is a repeat Uhaul location for us and a premium place to rent equipment or store the extra stuff. And kudos to Diane; she is a gal that is IN CHARGE !!! Mike n Barb

James L. le

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Easy

Neal V. le

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Le client n'a pas laissé de commentaire.

Jackie B. le

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Agent on duty was very helpful. I've used your service before and was always pleased.

GARY H. le

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Nothing that I can think of.

Jarrod J. le

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Only complaint was it took about 10 mins for someone to check me out when returning vehicle. It was overall. Great experience, I'm just reaching for something to help you improve. :)

polly w. le

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I rented a sport trailer for a week and was confirmed to pick it up at a convenient location near me. On the say I was to pick it up, I was informed that I had to travel to a different location to pick it up. Upon return from my trip, I attempted to drop it off at the more convenient location and was informed that I had to return it to the location where I picked it up.

William G. le

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Staff was super nice, friendly, professional. Truck has less than 1/4 tank so it's good advice to double check, same on damage before leaving.

Henry C. le

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Le client n'a pas laissé de commentaire.

Brenda B. le

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Le client n'a pas laissé de commentaire.

Jaleel B. le

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Le client n'a pas laissé de commentaire.

Mary W. le

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Le client n'a pas laissé de commentaire.

Nathaniel M. le

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Le client n'a pas laissé de commentaire.

David K. le

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Le client n'a pas laissé de commentaire.

falon g. le

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I would like my refund for being charged an extra day when I have called twice and told it was coming. I only rented it for 8 hours.

TIFFANY F. le

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Noticed there was pests feces from mices in my unit, mentioned it to the manager at the time which was last year and nothing was done. Items were damaged from the flood.

scott s. le

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Nice work for everyone here , I had no issues and they all made us feel welcome !

Brian M. le

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Le client n'a pas laissé de commentaire.

Jerod B. le

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Pretty simple drop off process

Zachary T. le

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The employees here are awesome and very helpful! Clean location and tons of space.

erick f. le

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Le client n'a pas laissé de commentaire.

Michael L. le

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Le client n'a pas laissé de commentaire.

John A. le

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Everything was great. The price was low and equipment worked well.

Stephen S. le

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Le client n'a pas laissé de commentaire.

ELidia S. le

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Le client n'a pas laissé de commentaire.

eyrle a. le

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Le client n'a pas laissé de commentaire.

Michael H. le

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Come and help me move, for free.

Greg W. le

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Le client n'a pas laissé de commentaire.

EDGAR S. le

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Le client n'a pas laissé de commentaire.

Frank D. le

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Le client n'a pas laissé de commentaire.

stan s. le

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Did a great job!

albert f. le

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Le client n'a pas laissé de commentaire.

ELIAS O. le

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Le client n'a pas laissé de commentaire.

michael e. le

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Le client n'a pas laissé de commentaire.

STEVEN G. le

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Le client n'a pas laissé de commentaire.

Kevin M. le

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Keep doing what you're doing. Seamless check in and return. Polite employees. Great experience.

John M. le

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Customer Service

David H. le

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We rent here 15-20 times a year and the vans are always clean and ready to go but the inside of this van was really dirty. seats were dirty and trash was still in van. no big deal but the seats had so much dead grass on them we had to get a broom and sweep them off.

Brian C. le

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Le client n'a pas laissé de commentaire.

James H. le

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Easy and fast

Matthew S. le

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Tom was incredibly friendly and helpful. He got me checked out and on my way in an efficient manner. I was very pleased with the experience.

Gary G. le

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Le client n'a pas laissé de commentaire.

BRennan P. le

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Le client n'a pas laissé de commentaire.

Cindy K. le

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Excellent service

michelle c. le

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Very friendly staff

rick m. le

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The person at the counter was rude and very short. He obviously hates his job and not a people person. Every thing else was a good experience.....

Michelle I. le

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These guys were very busy but had a system that moved things along very quickly. Very efficient and friendly.

Dawne G. le

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Keep doing what you are doing it was all very good professional I felt safe using equipment was told how to properly install and dismantle tow bar.

Ryan S. le

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All steps of my rental process were smooth. Pick up and delivery were efficient and pleasant. Thanks y’all!

Jennifer H. le

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Clicked on link from uhauls website for directions and GPS link took me to the wrong address (auto zone) that was 7 mins away from actual drop off location.

Cenna L. le

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Le client n'a pas laissé de commentaire.

Linda B. le

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Le client n'a pas laissé de commentaire.

Raymond S. le

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Le client n'a pas laissé de commentaire.

Edward v. le

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In and out, super easy process.

CATHY J. le

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The staff was great live them will come back again again

Perry S. le

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Employees very courteous and the facility very clean.

Bradley A. le

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Access was confusing - told I had to "check-in" by some and I didn't by others. Call button by door never worked and at times the automatic door seemed to not work properly. That was my only complaint

Bernadette B. le

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Great service

Logan B. le

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Staff was always really friendly and willing to help. You have a great team at this location!

Jennifer G. le

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Personnel was helpful & professional. Good value for the prices. Thank you.

Gordon P. le

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Thank you for making everything convenient and working with me anytime I had an issue.

DEBBIE J. le

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I moved my things out of this storage facility in August. I keep receiving emails and phone calls, telling me that I am late on my rent. Now it appears that you have put my move out date in November.

Teresa B. le

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Thank You! Everyone was courteous, responsive and very customer oriented And I really appreciate the Very clean bathroom within the storage unit building!

kelly l. le

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The staff was friendly but not helpful. I had a unit there for 2 months. I would have stored by business materials there for years if my experience wasn't so terrible. I had NUMOROUS issues there!

Kendra d. le

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Friendly staff, very helpful too! Made my move easy! Thanks uhual, I would definitely come back again!

Crystal M. le

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Convenient and affordable.

Javier A. le

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No one has any customer service skills. Additionally, if the manager is the only one that can do certain things then that is a failure on the manager to properly train.

Melissa G. le

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great

DAVID W. le

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Friendly, courteous staff

Onesimo N. le

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Good staff!

Enrique R. le

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A bit expensive for the mediocre service. I appreciate the help of the storage locker, but there were a lot of confusions with the staff that added extra stress.

george a. le

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For now the space that I was, I will rat it above average because I have not moved in yet. Also I was told that the first one month was free, when I visited one of your locations on 81 I was not told.

NIChOLAS R. le

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I loved it

Alex D. le

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thx

PATRICIA Y. le

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The staff was always polite and ready to help

RUTH C. le

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The staff was very helpful whenever I had a question or a problem. I had the unit for abt 2 1/2 years during 2 moves and was always pleased with the condition of the storage areas each time I went in.

Donette F. le

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Everyone very helpful so far so good

Amanda C. le

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The staff was very friendly and super helpful! Everyone was so nice! They made it really easy to access the U-Box.

Kenneth B. le

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Great facility with friendly team.

kelsey t. le

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The staff seemed as though they did not know what they were doing. I had to wait 30+ minutes past my scheduled pick up time to receive my Ubox. Staff were essentially clueless. The manager was great.

JULIE B. le

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Great 3 years thank you!

CHRISTIE O. le

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Thanks!

jay t. le

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We had continual issues here with the doors being wide open. We didn’t feel that is very “secure”. The staff was extremely rude with us about issues, and we even had to get the manager involved.

JOLYN S. le

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Great facility. I spent several hours alone trying to sort through my unit, and I always felt safe 100% of the time. Very clean. Staff is helpful. I would definitely rent here again. Highly recommend!

DAVID S. le

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The manager of this store does not have a single thread of customer service. He never returns calls and employees there say he is a joke as a manager. Not good for uhaul s reputation

james b. le

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Na