We rented the trailer and paid the deposit of 60 $in cash and we were promised to be able to get the deposit upon return on Monday. We are going to move to Europe and needed the cash back for the flights. However, the return location folks were issuing a check. We contacted the U-Haul rep, Jason, who promised to deposit the money on our account by Wednesday. However, the money never showed up, and on Friday, we contacted Jason again. He promised to call back, as he was driving. He never called back, and when I tried to call again, he did not answer. This is not customer service becoming of a company like U-Haul. I am not at my old address to pick up a check, as I am flying to Europe on Monday, the 25th of October!Jari V.
Customer Reviews for U-Haul Moving & Storage of Nampa
Pour nous contacter
Nampa, ID 83651
(Bus I-84 Ne Of Karcher Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 11/25/2021: 7h00 am - 3h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Front desk man was so awesome to my two boys and I! I will definitely be coming back for the Nampa location!Jessica P.
Fix the tires on that truckJohn C.
Le client n'a pas laissé de commentaire.Stan A. | Expérience générale
I'm not sure exactly what happened if it wasn't maintenanced correctly or what. The situation that happened yesterday should never have happened all I had was a sectional couch driving through speed limit on the freeway and the engine started to smoke until it shutdown. I had my wife and daughter with me so this terrified them. With all the smoke we thought it was going to catch fire. Unless something happens I will never use nor will I recommend uhaul ever again.Alejandro G.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Olive M.
AlLL employees are excellent, professional, and very friendly. It is an exceptional business! I highly recommend the Nampa, Idaho store to meet your moving ond or your storage needs.margaret s. | Premières impressions
Le client n'a pas laissé de commentaire.DREW W.
Linda was very nice to work with very efficient and very professionalBENNY E.
Really appreciate the professionalism of the customer operation staff.Danny K.
The location was awesomeBrian B.
Le client n'a pas laissé de commentaire.James J.
I was incredibly impressed with Dixie as she remained calm and helpful when it turned out that my rental had been double booked. She gave me several options and jumped up when she saw my vehicle being returned. She quickly made sure it was clean and ready for me. All this was done with a smile. When I returned the vehicle, she still had a big smile for me. She was super helpful and calm on a day filled with anxiety for me. Thank you Dixie for everything!Elizabeth P.
Le client n'a pas laissé de commentaire.Laura L. | Premières impressions
Le client n'a pas laissé de commentaire.Charles A.
Le client n'a pas laissé de commentaire.BARRETT S.
Le client n'a pas laissé de commentaire.Ronald H.
Uhaul really worked with us at both ends of our journey. Everyone was extremely helpful and niceðŸ'Kelly M.
Le client n'a pas laissé de commentaire.Caleb S.
We could not drop off the equipment on time due to traffic, so we called to let them know that we would be dropping off one hour late, yet the staff still charged us a full extra day charge, for one darn hour. I will not be picking up or returning to this location again.Travis F.
Le client n'a pas laissé de commentaire.Louie C.
People were very friendly & polite. Je les recommanderais à n'importe qui.denise H.
Didn't receive confirmation when I drop offted B.
Le client n'a pas laissé de commentaire.MICHAEL S.
Very friendly and helpful - would rent again for sure!Peter B.
Keep a crew in their like the manager, witch i think thay have.Good service starts at the top.PAUL M.
Le client n'a pas laissé de commentaire.Wesley R.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Octavian P.
Le client n'a pas laissé de commentaire.Alexander Y.
Le client n'a pas laissé de commentaire.Roz P.
Le client n'a pas laissé de commentaire.rick d. | Premières impressions
Le client n'a pas laissé de commentaire.Richard C.
Staff was professional and courteousTony G.
Awful service. We will never use U-Haul again. the app didn't work when we arrived. We tried for hours without Luck. We had to go to a different location. Ruined our moving day completely.Anthony R.
Le client n'a pas laissé de commentaire.Ben P.
you have good people and good service. thank youK Erik P.
All I ask is double check the fuel gauge before sending a truck out. I was told it was full and it was barely above 3/4. Other than that everything was goodDonald C.
Excellent customer serviceBEN R.
Le client n'a pas laissé de commentaire.Kelvin P.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.MACKENZIE G. | Expérience générale
Le client n'a pas laissé de commentaire.Anatoly V.
Dixie is the best employee I have ever delt with.she care about the customer you need more people that care that muchMichele S.
The inside of the truck indicated a 25 $discount if truck swept clean which we did. I mentioned the discount to the individual working but seemed to ignore it. I did not receive a discount.Jay R.
Let them know how to turn the ac on !!!!Jimmie T.
Le client n'a pas laissé de commentaire.TERESA M.
Le client n'a pas laissé de commentaire.gil S.
Le client n'a pas laissé de commentaire.DARYL S.
I done everything over the phone haven't actually been to the location yet , we live in Fairbanks Alaska . Friends Carl & Nancy Tompkin's have their motorhome there and said the operation was top notch !kent k. | Premières impressions
More knowledgeable CSR rep at the front counter. He didn't know how to print a receipt. The installer seems to have done an excellent job.steve C.
Le client n'a pas laissé de commentaire.Dale M. | Expérience générale
Le client n'a pas laissé de commentaire.niki O.
called asked if I could drop off the trailer Jim told me bring it down drove in they unhooked the trailer and drove away.JERRY O.
Le client n'a pas laissé de commentaire.mark J.
Le client n'a pas laissé de commentaire.Molly A.
Le client n'a pas laissé de commentaire.Cinnamon M. | Premières impressions
Le client n'a pas laissé de commentaire.Cinnamon M. | Expérience générale
Le client n'a pas laissé de commentaire.Henry C.
The entire experience with uhaul was amazing. Everything was convenient and on time. I've already recommended using the uhaul boxes to another person. Keep up the good work!Jason S.
The people there were amazing they helped with everything I had question on or needed and ended up refunding me the money for one of the things I rented because I never used it. I would definitely highly recommend and will most definitely be telling people I know!Jennifer M.
Le client n'a pas laissé de commentaire.Eric P.
Truck issues 1. When truck went 50 miles it started to vibre really bad in front area. 2. Windshield was dirty and didn't have Windshield wash liquid. 3. Head lights didn't have enough brightness to see at night. The people who works in customer service were awesome.PEDRO R.
Le client n'a pas laissé de commentaire.Roger Q.
Le client n'a pas laissé de commentaire.Jack H.
Le client n'a pas laissé de commentaire.Jordan H. | Online Move In
Le client n'a pas laissé de commentaire.Kandace G.
They were vey friendly and helpfulMICHELE S. | Premières impressions
Le client n'a pas laissé de commentaire.Martha W.
Thank you! Fabulous service 🙂Lori Y. | Premières impressions
Le client n'a pas laissé de commentaire.Charles M.
Le client n'a pas laissé de commentaire.Adam W.
The owner is very accommodating and personable. You can tell she is one of those people that loves her job .I felt like she really appreciated our business.Thomas R.
Le client n'a pas laissé de commentaire.SUNDAY C.
The first 5 we had plenty but the second 5 we didn't have any:(Kelly M.
Le client n'a pas laissé de commentaire.ALBERT G.
HELPFUL FREINDLY KNOWLEDGABLESusan G.
Le client n'a pas laissé de commentaire.michelle b. | Expérience générale
It would be nice to have a spare. In case of a flat tire & no phone receptionChester H.
Facility is dusty, spaces are too close together and there is no wash area.gary s. | Expérience générale
They were very friendly and helpfulSarah W. | Expérience générale
Some way some how have an optional sway control for the hitch !BRIAN C.
U-Haul should NEVER give a vehicle to a customer with only a 1/4 tank. I understand why you do: it virtually ensures that customers will overestimate how much gas they need and return the truck with more than originally in the vehicle. Sleazy business practice.Jedediah R.
There was hours delay in designated drop off and pickup times. Drivers were very professional and friendly.William W.
Line of trucks for night return extended into busy street. Could not take picture of inside of cargo area without standing in traffic.Mark O.
I had the best service all the way around. Everyone from beginning to end we nice an accommodating. Being stressed with a move out of State, everyone at Uhaul made it so easy for me.marisa w. | Premières impressions
Le client n'a pas laissé de commentaire.Mitchell S.
Great serviceAnthony L.
Le client n'a pas laissé de commentaire.Adam W.
My receipt stated 49,64 $ I was charged 124,46 $. I rented the truck at 4:00PN on August 25th and returned the truck at 8:00PM on the same day. Bad business practice!Rinehart S.
Linda was amazing. Super helpful and had me in and out within minutes. Will always come back to Uhaul for any moving needs.Oscar C.
Great customer service highly recommended!!Laurie H.
Le client n'a pas laissé de commentaire.Nick A.
Le client n'a pas laissé de commentaire.John H.
Le client n'a pas laissé de commentaire.Kelly M.
Le client n'a pas laissé de commentaire.Daryl G. | Expérience générale
I rented an 8'x5' trailer. All the lights worked, inside was clean, and it rode behind my truck with ease. No issues at all. !!Richard M.
Location was closed. Had trouble with the appDaniel L.
brad and randy in boise locations were effective, nice, and professional.Javad B.
The truck was the worst driving Uhaul truck I've ever experienced. It darted all over the road and the gas was very twitchy. The driver's side mirror would not stay where it was placed which made changing lanes a very risky endeavor. Horrible experience.Wesley H.
Le client n'a pas laissé de commentaire.BEN R.
Le client n'a pas laissé de commentaire.Duane M.
Le client n'a pas laissé de commentaire.Andrew V.
Put forth a little more effort in cleaning the windows before handing it off for another long road tripDennis M M.
Dixie Cook was very helpful and we appreciated all he advise and compassion! Thank you Dixie. The truck was great!Ronald M.
Le client n'a pas laissé de commentaire.Rodd W.
Le client n'a pas laissé de commentaire.Stephan W.
We've returned equipment here before, they are always quick and helpfulJill K.
Le client n'a pas laissé de commentaire.Ashlyn A.
Great staff! Helpful and very friendly!Andrew W.
They were very efficient with me ! So thoughtâ€¦ it was very professional of them . And I would go again.. and recommend them to others !Marco A.
Le client n'a pas laissé de commentaire.Modesto D.
Le client n'a pas laissé de commentaire.Christina F. | Expérience générale
Le client n'a pas laissé de commentaire.Lance V.
Le client n'a pas laissé de commentaire.Modesto D.
Confirmed with a location and the day of it was switched to a location that is 40 minutes away from original location.Mitchell G.
Le client n'a pas laissé de commentaire.Debra A.
Best all-around storage experience I've ever had.Jacob H. | Premières impressions
They were The nicest people to deal withSarah W. | Premières impressions
I very happy with the large storages for RV/Trailers.Juan V. | Premières impressions
Le client n'a pas laissé de commentaire.Taffani h. | Premières impressions
Your staff was very friendly, helpful and welcoming. I enjoyed the check in process. The facility is well organized and my storage unit clean.Juliann H. | Premières impressions
This facility has excellent parking for large rv’s.Carl T. | Premières impressions
Le client n'a pas laissé de commentaire.Andrew C. | Premières impressions
Staff was great. Price was right. Needs were met. Had unit few days was all. Easy no hassle check out.Julie C. | Expérience générale
Wonderful staff , friendly and great to work with. My stuff was secure and safe. Renting trucks and equipment was a breeze. I would recommend them as well as rent from again.Tania W. | Expérience générale
Everyone was kind considerate and thoughtful Thankssandra c. | Expérience générale
Le client n'a pas laissé de commentaire.Jeffrey S. | Expérience générale
Le client n'a pas laissé de commentaire.amanda t. | Expérience générale
Le client n'a pas laissé de commentaire.Kaitlyn W. | Premières impressions
Le client n'a pas laissé de commentaire.SHARON R. | Premières impressions
Competitive prices and climate control units help preserve my items in storage.greg M. | Premières impressions
Le client n'a pas laissé de commentaire.Larry W. | Expérience générale
Le client n'a pas laissé de commentaire.David G. | Premières impressions
Le client n'a pas laissé de commentaire.Dave h. | Premières impressions
Le client n'a pas laissé de commentaire.ANNIE c. | Expérience générale
Le client n'a pas laissé de commentaire.John B. | Premières impressions
Le client n'a pas laissé de commentaire.Lorene R. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie L. | Expérience générale
Le client n'a pas laissé de commentaire.Velinda S. | Expérience générale
Both Linda Hudson and Dixie were wonderful. Very thoughtful, kind and professional. Iam a Real Estate Broker and will recommend U-haul Center in Nampa to all my Clients Thanks again!sandra c. | Premières impressions
Easy to find & everyone was helpful & freindly. Manager Linda Hudson was a big help with great attitude, a real pleasure doing business with her & the facility.terry m. | Premières impressions
Outstanding staff !!cordell e. | Premières impressions
Le client n'a pas laissé de commentaire.Joseph G. | Premières impressions
Great place!!Tammy W. | Expérience générale
Le client n'a pas laissé de commentaire.James K. | Expérience générale
Dixie and the store manager are amazing!!! Had my storage unit for almost 2 years wouldn't go anywhere else!!CRYSTAL R. | Expérience générale
Le client n'a pas laissé de commentaire.Daryl G. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE E. | Premières impressions
I was a little disappointed that I was booked to have a 10X20X10 but when I went to check in, they said they only had a 10X15X10. I was a little worried that everything would not fit but we made it fit and worked out fine.Lisa R. | Premières impressions
Le client n'a pas laissé de commentaire.Brian V. | Expérience générale
Le client n'a pas laissé de commentaire.Alexandria L. | Premières impressions
Le client n'a pas laissé de commentaire.Maggie F. | Premières impressions
Le client n'a pas laissé de commentaire.Lydia G. | Expérience générale
The person at the desk couldn't leave to show me the unit and when the other guy came in he didn't offer to show me the unit. The unit was way to small and I asked him to refund my money, which now I have to take the time to go down there and argue with him for not crediting my debit card. The question I have is, is this owner incompetent or is he trying to pull a fast one on me because I made him do a little work to credit my debit card a few minutes before closing. He brought this on himself by not allowing me to go check out the unit before paying for itterrance n. | Premières impressions
Le client n'a pas laissé de commentaire.David G. | Expérience générale
Best everrobert f. | Premières impressions
Le client n'a pas laissé de commentaire.John B. | Expérience générale
Everything was great. I'd reserved a storage unit online and when I arrived on the scheduled date everything was ready for me.Thomas F. | Premières impressions
Le client n'a pas laissé de commentaire.Heather F. | Expérience générale
Le client n'a pas laissé de commentaire.TIMOTHY A. | Expérience générale
Le client n'a pas laissé de commentaire.Frank G. | Expérience générale
Le client n'a pas laissé de commentaire.BARBARA S. | Expérience générale
Everyone here is very helpful and nice. I am very happy with our choice to store at this facility.MACKENZIE G. | Premières impressions
Everything was treated like professionals excellentROGELIO I. | Premières impressions
Le client n'a pas laissé de commentaire.Heather F. | Premières impressions
Very kind and helpful especially Linda.lejean m. | Premières impressions
The Ladies that work there are extremely sweet and down to earth ... They work very hard and very well together..jamie l. | Premières impressions
The customer service was horrible I had a regional manager named Scott yelling at me and talking down to me over me to bring the chair next to me also when looking at the receipt they are still trying to call me for the doll even though the dark the tale of your three morning it's okay if you need to drive can a horrible experienceHillary N. | Premières impressions
I had a good experience with Linda and all other employees at this facility.Douglas V. | Expérience générale
The manager and staff here are very helpful and knowledgeable. The facility is always very clean and well lit. The price per unit here is definitely great compared to others. If I ever need the use of storage again I will definitely come here.Krestin B. | Expérience générale
The customer service agents where wonderful, friendly, knowledgeable and best service I experienced! I had been to three other storage facilities and your unit, truck and reps where hands down the best I had to deal with. So thank your reps. Sincerely; TaniaTania W. | Premières impressions
Linda was a blessing! Professional, courteous and knowledgeable!BARBARA S. | Premières impressions
We came to U-Haul to store our RV. The staff (Dixie, James, and the manager Linda) were all extremely nice and helpful and made our move-in experience very easy! We would highly recommend this facility to anyone looking for a nice, clean place to store. And the bonus to that? Really nice people to work with!tina c. | Premières impressions
Le client n'a pas laissé de commentaire.Sean B. | Premières impressions
This site is by far the best. They are always friendly and the management is amazing!! They work with you every step of they way!CRYSTAL R. | Premières impressions
Easy to work withWeslee W. | Premières impressions
Linda is awesomeSAM B. | Premières impressions
Le client n'a pas laissé de commentaire.Ashley B. | Premières impressions
Great facility. Friendly and professional staff!Dean L. | Premières impressions
Long wait when checking inBianca H. | Premières impressions
Le client n'a pas laissé de commentaire.George G. | Premières impressions
Le client n'a pas laissé de commentaire.paul s. | Premières impressions
Linda was incredibly helpful and made the entire process very easy! We were a bit turned around as we took a back way to get to the facility. I called to ask about pulling in as we are new trailer owners and backing up is a bit scary. Linda wasn't able to pick up the call and I didn't leave a message, but within 5 minutes she called me back anyhow and gave us great advice so we didn't have to back up our rig. I was impressed! She was very professional and had a great sense of humor which our family appreciates!!! It is a little drive for us, but well worth it. We will be sharing our experience with friends and highly recommend working with Linda.E. Chris M. | Premières impressions
Le client n'a pas laissé de commentaire.Dale M. | Premières impressions
Pricing for storage of my fifth wheel was (is) very reasonable.gary s. | Premières impressions
Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.John C. | Premières impressions
Le client n'a pas laissé de commentaire.Carol M. | Premières impressions
All went well.William R. | Premières impressions
Thanks so much for you help. The manager was amazing.pam j. | Premières impressions
They are great and very helpfulDebra G. | Premières impressions
great serviceCarolyn M. | Réservation
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!