Évaluations des clients U-Haul Moving & Storage of Nanuet

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of Nanuet

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THOMAS L. le

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I was disappointed when I received my final bill. We returned the truck with more fuel then we picked the truck up with. When we picked the truck up it had 73 miles to empty and when we returned the truck it had 90 miles to empty. I was changed an additional 7.35 for 1.8 gallons of fuel. I was told to make sure it was returned with the same or more fuel then I picked up with. Which I did. I will be calling the rental location to get a credit. I guess this is how U-haul deceives their customers.

Michael P. le

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Super fast service. There was no wait when I dropped the truck off.

William D. le

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Very friendly staff and very outgoing felt very welcomed when I entered.

Bert H. le

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A joy

NICK M. le

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Staff was horrible lazy stupid had no idea about anything truck was in the worst condition ever falling apart shaking so bad shocks are horrible truck was tore apart before I even got it wrong marking on the gas line when I left vehicle was dirty tires are bald unsafe conditions absolute horrible and the key to help me how to be on crack cocaine or heroin literally Stupidest person I ever met maybe repeat my ZIP Code 20 times Because he couldn’t remember five simple numbers hope I never need to use you guys again you suck

David S. le

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Staff is Awsome knowledgeable and extremely helpful Chris was beyond respectful thank you

Marco S. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Very nice people who are helpful

Joseph D. le

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I can not say how easy it is to rent from this location. I will never go anywhere else. Keep it up

William C. le

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Le client n'a pas laissé de commentaire.

Robivar A. le

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Le client n'a pas laissé de commentaire.

Ralph L. le

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Le client n'a pas laissé de commentaire.

LUIS M. le

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Should give some mileage away I shouldn't have to pay mileage just to get to the house from your location

leon M. le

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Le client n'a pas laissé de commentaire.

Lydia T. le

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Le client n'a pas laissé de commentaire.

george Y. le

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Trouble

Michael H. le

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Answer the telephone and return your messages.

Jeffrey S. le

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You have very professional and helpful staff.

Wendy T. le

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Le client n'a pas laissé de commentaire.

Nira M. le

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I love the self service mobile checkout, you guys are doing awesome! It’s super easy and very efficient.

Donald S. le

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Le client n'a pas laissé de commentaire.

Natacha M. le

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Very courteous, professional, willing & ready to accommodate customer’s needs. Keep up the great work. . I’m always very satisfied with your provided services. Excellent!!!!??????????????????????

Thomas M. le

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Le client n'a pas laissé de commentaire.

Derek C. le

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You can honor customers reservation and not give the vehicle they reserved to a walk-in customer and then try to accuse said customer of lying when they have proof of the details of their transaction in front of your face. I am disgusted with the service and demeanor of the staff. I will be sure to tell everyone about the terrible experience. When I mentioned the “U-Haul” guarantee, I was told nobody knew what it was. I again showed several employees and they again refused to acknowledge it. I will be moving in the next two weeks and I want to thank you for making my decision to go elsewhere easy for me

JOHN M. le

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A very good experience

Francis F. le

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- Alignment of wheels way off. - Steering was difficult to control.

DONA S. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Cynthia H. le

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Le client n'a pas laissé de commentaire.

hersh M. le

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The gas level on the contract was not the same as the actual level. and when i filled it up to the same amount i got it, they charged me for the gas

Saundra M. le

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Process was seamless.

SHERWIN D. le

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Waiting time was more than 30mins on Sunday

Meir L. le

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Le client n'a pas laissé de commentaire.

Bryan M. le

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Le client n'a pas laissé de commentaire.

Kasya O. le

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Le client n'a pas laissé de commentaire.

Wendy T. le

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Le client n'a pas laissé de commentaire.

Margaret A. le

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All went well during the time that I rented the facility. Very happy with the services as well.

Alejandro M. le

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Unclear information from rep at store, delays, no inquiry to customer preference.

terri s. le

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I found everything to be perfect for my needs. The cost was reasonable and I had no problems with anything at all.

Denis B. le

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basement level unit. Water consistently leaked Into unit after rain. Unit filled mice feces. This area should not have units rented. Too wet. Staff good, friendly, nice.

Susan G. le

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Overall a good experience

DONALD F. le

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very helpful,

Gordon A. le

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Uhaul Nanuet, was rhe best service i recieved!

Clarence F. le

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Awesome!

Charles R. le

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Besides the high price for storage, my experience was flawless.

Giselle O. le

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Employees Tynisha Roberts-Davidson and Eric the GM showed deplorable and disrespectful customer service when addressing an issue one of your reps created on my acct , case was open see ref # 2193830

Baton B. le

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Storage is perfect thank you.

christian m. le

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In the hardest time in my life loosing job and place of residence. I was supported not to loose everything.

SHONTIA S. le

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Customer Service really was great. If I ever need a storage again I will come here again. Thanks again

REGINALD D. le

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Just Great service all the tine.

Edward D. le

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Outstanding service and very convenient. Will recommend this U-Haul to others.

NEIL D. le

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Very nice people work there...very helpful.

EDWARD N. le

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The facility was very clean and the people there are professional and helpful.

RICARDO B. le

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The staff was great and very helpful

marianne o. le

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Frankly, it's been one of the most harrowing experiences I've had, as I couldn't get the very truck I'D ALREADY PAID FOR when my willing friends came to pick it up. And I haven't been able to move yet

Marian G. le

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Very dingy and dirty, pools of water by units and garbage all around.

Gerard D. le

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Would be helpful if the carts were larger so you could move dressers and couches. The elevator is large enough to handle them.

Daniel K. le

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Especially please with the staff.