Le client n'a pas laissé de commentaire.Janet H.
Customer Reviews for U-Haul Moving & Storage of Nanuet
Pour nous contacter
Nanuet, NY 10954
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Make sure gas levels in vehicles are accurate. Too many times they are not and the accuracy is left upon the customer to correct. That's NOT fair.Mark A.
Le client n'a pas laissé de commentaire.Denise D. | Premières impressions
Le client n'a pas laissé de commentaire.Roger Y.
I don't understand how U-Haul can rent car carriers that don't have brakes it's an accident waiting to happengary E.
Le client n'a pas laissé de commentaire.chaim B.
Le client n'a pas laissé de commentaire.Elvin R.
A guy riding around on the bicycle stopped and hooked up the car Carrier trailer he said he was off the clock but he worked there.. He said I was good to go and by the time I got where I was going and tried to load the car onto the car trailer it tilted up and roomed the back of my friend's truckmark M.
Staff is very courteous from making a reservation to drop off service also when making a reservation on short notice they will do their best to help youMelvin R.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Lenny S.
Le client n'a pas laissé de commentaire.Meir L.
I left part of my bed on the truck. I called an hour later and it was already in the garbage. Fortunately I was able to retrieve it. It would have been nice if someone showed a little initiative and called me, before throwing it in the garbage. Other than that I'm extremely happy with your company.Dennis F.
Service up front was great and efficient even though they were super busy they were able to attend me quicklyAngel J.
Le client n'a pas laissé de commentaire.Neil A.
Great service!! Ethan was helpful and informative throughout the process.Gregg L.
Le client n'a pas laissé de commentaire.Boris K.
Continue with great serviceROBERT L E.
Le client n'a pas laissé de commentaire.Dale S.
I was treated terrible by the manager, I booked a rental in early September when I showed up today sept 16 to pick my rental up I was told I had to go to another location 50 minutes away, I explained I was moving my son to Pittsburgh for college, why do I have to go somewhere else I booked with you at this location, she said it's not my Problem you have to call Uhaul, they have 12 trucks the same size like the one I booked, she didn't care at all about my problem was rude and nasty to me, which caused me to get mad also. I have been a uhaul customer for over 20 years at this location, I will not be coming back there ever again 19391866 Is my contract number from today. Please reach out if you can , very Unhappy with what happened today. Thank you. AnthonyANTHONY P.
Agents were rude and threatened to report trucks stolen. Also closed doors before closing time.jason W.
Le client n'a pas laissé de commentaire.Edward A.
Le client n'a pas laissé de commentaire.Jacob K.
A website that works fastFrederickRobin S.
Todo muy vien excellent atesion muy contentodavid R.
Nothing, everything was very good.Fidias C.
Keep front parking lot from getting congested, maybe better signage for customers as to where to park and where the front door is.michael A.
Tell them that if a truck has had box damage, and repaired improperly it will leak. A small sticker to cover your ass is as madding as a wet load of hoysehold goods.Michael P.
Le client n'a pas laissé de commentaire.CLIFFORD O.
Le client n'a pas laissé de commentaire.Imani C.
Le client n'a pas laissé de commentaire.Stephen B.
Le client n'a pas laissé de commentaire.Davidson A.
I will never recommend anyone special at this location . They treat you like you're going there asking for free staff.Luis N.
No place to park personL vehicle on the property while using U-Haul equipment.Stanley C.
Le client n'a pas laissé de commentaire.David P.
The app wouldn't get locate but there was a spot for the trailer, so it was a relatively easy experience.Steven D.
Very efficient and organized.Leslie A.
Outstanding service by customer .service Rep ShawnBruce B.
Tow mode button on truck was not functioning--could not get out of tow mode when it started to rain. Was not towing anything to begin with and even the warnings state to disengage tow mode in wet conditions. Could not park my personal vehicle in the lot, even though I was going to be returning the truck in just a few hours (picked up just before 11am and was returned at 1:30)--had to park it in the shopping center lot next door. Reps did not bring truck up--had to find truck myself in the back lot. Reps were "jokingly" arguing with each other about who was going to talk to a phone customer about storage. Reps did not seem helpful at all. Trucks were parked so close together that mirrors were rubbing against each other when doors were opening and couldn't do a full 360 walk around before moving vehicle. Much better experience at my normal uhaul place in Monroe but wanted to save a little on the mileage. Will not be coming back to this location if I can at all avoid it.Kim D.
I was charged $32 for bringing my van back 19 mins late. Yet when I picked up my car I head to wait for someone to come out and move the other vans that were blocking my van. Hence making me me waste time.Dianna W.
The first vehicle had been cleaned and the bed was wet. I was given another vehicle which was fine. The process was longer than expected but each step was necessary to protect both me and U haul. MerciLinda L.
Le client n'a pas laissé de commentaire.WAYNE T.
Le client n'a pas laissé de commentaire.Andrew K.
Very friendly & helpful StaffAlbert Q.
Le client n'a pas laissé de commentaire.Alexander R.
Waiting is too long, some times there is a line forming and it can easily be 20+ min the waitShloime F.
Le client n'a pas laissé de commentaire.Kevin C.
All was good!RICH J.
Le client n'a pas laissé de commentaire.Kettlie D.
Le client n'a pas laissé de commentaire.Patricia C.
Le client n'a pas laissé de commentaire.Peter B.
Nothing, staff at this location is top notch.Michael B.
Le client n'a pas laissé de commentaire.Adrian T.
Seamless process and we were fortunate not to have been forced to wait to receive service!Richard G.
Staff were courteous, professional and quite helpful. Honestly no aspect of the transaction needed improvementAdam D.
The check engine light was on when I picked up the truck. Informed the agent, but like everyone else in the world, said, â€œit's fine, just ignore itâ€ I had trouble with the transmission the whole time, causing me great anxiety and undue stress. Thank god I didn't break down!! Never again will I use u haul.John H.
My rental went very smoothly. I was in and out and i would definitely rent again.SUSANA E.
Le client n'a pas laissé de commentaire.Gregg S.
Customer Service was better than previous experience a week agoMichelle E.
Le client n'a pas laissé de commentaire.Joseph A. | Premières impressions
Phenomenal Job to the whole crew! I'll be back again!Kareem B.
Great people, helpful and super professionalJOSEPHE H.
Nothing. Everytime we get a uhaul from this location we have a positive experience. Every single employee we see greets is with a smile and â€œgood morningâ€, even if we're just walking passed them in the lot. The check in process when returning the truck is quick and easy. I'm impressed with how every single employee is a pleasure to work with.Douglas M.
The nightmare of pics and questions were to cumbersome for people who are moving and likely in a rush. The even further craziness was the exit process. SmhAngela M.
I had problems checking back in on. My phone and the attendant came out and ask if I needed help. They went above and beyond.Lorena W.
Le client n'a pas laissé de commentaire.Jose B.
Rep Sean in particular and Angelo are always friendly and professional though all have been professional and nice enoughEric Q.
I wish it was easier stepping up into truck I am over 70 and it wasn't easy climbing into truckCatherine B.
Le client n'a pas laissé de commentaire.Felipe R.
As always the staff there are very nice and helpfulNedjma C.
Le client n'a pas laissé de commentaire.gertrude N.
Le client n'a pas laissé de commentaire.Christopher K.
The only thing I am trying to reach out to customer service is I never order insurance they charged me for insuranceIsack W.
Awesome team and facility!CHELSEA M. | Premières impressions
they calculated wrong the mileage before me and also after me and long waiting timesholom S.
Renting the trailer was a very good experience, from the way the staff treated me to the performance of the trailer. If I had to be critical of something, I would say that I had a hard time reaching this location on the phone.PETER B.
Mr. Charleus was an amazing help. Keep up the great work!AUDREY B.
Le client n'a pas laissé de commentaire.Rithik S.
Le client n'a pas laissé de commentaire.James R.
Keep on offering the best options to the customers. You know best what we need.CLARCK F.
Le client n'a pas laissé de commentaire.WILLIAM M. | Expérience générale
Le client n'a pas laissé de commentaire.Peter G.
Always great servicesNedjma C.
Great serviceFrancis B.
Have more pickup trucks available I would love thatjack W.
Le client n'a pas laissé de commentaire.Doug B.
Le client n'a pas laissé de commentaire.Eliyhau N.
Le client n'a pas laissé de commentaire.Eliyhau N.
Le client n'a pas laissé de commentaire.NEWTON P.
Le client n'a pas laissé de commentaire.Miriam B.
Everyone was so helpful and nice. The truck was cleaned and ready. Shawn was so helpful and nicedawn P.
The gentleman who assisted me was friendly and extremely helpful.CAROL S. | Premières impressions
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.PEDROARLIN S. | Premières impressions
There was a spill inside the van when I received it. It was sticky and was probably from a drink or soda. Otherwise the rest of the vehicle was clean.Eric N.
Fast, professional service. Verty pleased. Highly recommendDennis M.
Le client n'a pas laissé de commentaire.Marie Eustache D. | Premières impressions
I had reserved a 20 foot truck last week. When i got there today the guy told me that the 20 foot truck had a broken back door and they couldn't rent it to me. They offered a 15 foot truck â€œat a discountâ€ but i had to pick it up at another location. I drove to the location and couldn't access the website or get the truck. I went back to uhaul and the same guy said he'll just give me one of theirs. I was seriously confused as to why he sent me to another location when he had a 15 foot truck there. Also, i didn't get a discount. He charged me the standard rate for a 15 foot truck and when i asked him he very rudely said â€œit is a discount from the price you were gonna pay for the 20 footer. â€œ being careful with words is something I'm very good at, and that is NOT what he originally told me. I will never use nanuet uhaul ever again.Christopher R.
I found my experience with this U-Haul location to be fantastic. The reservation, pickup, and return process were seamless, and the staff was incredibly professional and accommodating.Joe F.
Le client n'a pas laissé de commentaire.isaac s. | Premières impressions
Le client n'a pas laissé de commentaire.Roy H.
Le client n'a pas laissé de commentaire.Emad F.
Le client n'a pas laissé de commentaire.Rita G.
Le client n'a pas laissé de commentaire.EUGENE W.
Nothing negative to reportlouise p. | Expérience générale
Le client n'a pas laissé de commentaire.Jacqueline S.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Hillel K.
Le client n'a pas laissé de commentaire.Madison L. | Expérience générale
Le client n'a pas laissé de commentaire.Evelina A. | Expérience générale
Le client n'a pas laissé de commentaire.Robert S. | Expérience générale
Stefanie is very professional, courteous and highly competent. Her knowledge and attention to detail led us through a stress-free application process. It was a long day as we waited for our load to arrive. The Staff directed us to the Mall; upon our return, made several inquiries as to our comfort. The Unit was switched to larger size without rancor and cooperation. Finally, although closed, Angelo gave instructions for use of lock box and that our rented equipment could be (and was) left in locked truck. A Good Day! Looking forward to a mutually rewarding experience.blanche F. | Premières impressions
Angelo was so accommodating and helpfulCarol D. | Expérience générale
Fees are expensiveMILLICCENT L. | Expérience générale
Le client n'a pas laissé de commentaire.Sean M. | Expérience générale
The staff was great.Deborah S. | Premières impressions
Everyone at the Nanuet location was very helpful would recommend them to everyoneCarol D. | Premières impressions
Le client n'a pas laissé de commentaire.Violeta S. | Premières impressions
Le client n'a pas laissé de commentaire.NANCY R. | Expérience générale
Very friendly staff!Carmen C. | Premières impressions
Le client n'a pas laissé de commentaire.ANTHONY B. | Premières impressions
Le client n'a pas laissé de commentaire.william V. | Expérience générale
Le client n'a pas laissé de commentaire.bernise d. | Premières impressions
What a great place and so conveniently located!Mary M. | Premières impressions
Le client n'a pas laissé de commentaire.George P. | Expérience générale
Le client n'a pas laissé de commentaire.RICHARD R. | Expérience générale
My experience at Uhaul has been dreadful, and unprofessional. The young lady I spoke with was not very helpful. After 40min of attempts to work this through, a young, tall and skinny black man ask how he can help. From there, everything worked out for the best. And I'm thankful that he helped.Carl B. | Premières impressions
Le client n'a pas laissé de commentaire.IRCAMIAV V. | Premières impressions
Le client n'a pas laissé de commentaire.diane P. | Expérience générale
Le client n'a pas laissé de commentaire.Lori R. | Expérience générale
Super clean facility! The carts were always available and elevator is huge. Sometimes parking is limited on a busy weekend but overall it's a great place to store your belongings.KRISTA V. | Expérience générale
The entire staff was just fantastic, knowledgeable, professional and helpful.janette v. | Expérience générale
Le client n'a pas laissé de commentaire.Laurence H. | Expérience générale
Easy to find the sized unit that is right for me, very convenient location, easy access from the street, plenty of carts to use for move in and favorably priced compared with other comparable facilities. I would highly recommend.James R. | Online Move In
The staff was very nice and extremely helpful.MARGARET M. | Expérience générale
Le client n'a pas laissé de commentaire.James G. | Online Move In
The storage manager was extremely nice and helpful. His instructions were easy to follow. Bsales rep helped me pick the right size boxes for my iitems and still be able to lift them.MARGARET M. | Premières impressions
Le client n'a pas laissé de commentaire.Steve R. | Premières impressions
Le client n'a pas laissé de commentaire.Marian M. | Premières impressions
Le client n'a pas laissé de commentaire.Courtney J. | Premières impressions
Mr. Cruz assisted us with great customer service. He was very professional and very knowledgeable of the services provided by your company.. Mr Cruz answered all our questions, it was a good feeling to know that employees do care for their customers. MerciJOSEPH P. | Premières impressions
The 2 employees in the Nanuet Branch on Sunday May 9th were very friendly and helpfuldiane P. | Premières impressions
Le client n'a pas laissé de commentaire.Sheena K. | Premières impressions
Trying to get in touch with a representative was impossible- was completely inconvenienced with my pickup location and was incorrectly charged for my storage unit. Customer service was horribleJaclyn P. | Premières impressions
Yvens was friendly and very helpful. He answered my questions and made me feel at ease abut my choice to store my valuables, etc. with uhaul.delynn R. | Premières impressions
Le client n'a pas laissé de commentaire.Linda L. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle H. | Expérience générale
Chris and team are very good on their jobs plus friendly and curtesy is a norm at the store at all timesJUAN G. | Expérience générale
Needed to store some building materials for a very short time. It was completely free. Have rented from them in the past and would definitely recommend and use them again if and when needed. Clean, lighted, and met my needs. Very positive is the use of moving items on site. Made everything so much easier,Janice S. | Expérience générale
Le client n'a pas laissé de commentaire.irina g. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL M. | Expérience générale
Le client n'a pas laissé de commentaire.JOSEPH B. | Premières impressions
Super clean. Super safe. Staff super Amazing!! Thank you!!Jorge G. | Expérience générale
Le client n'a pas laissé de commentaire.Michael M. | Expérience générale
Great customer service by the staffWalter L. | Expérience générale
Le client n'a pas laissé de commentaire.David A. | Premières impressions
Le client n'a pas laissé de commentaire.michael d. | Expérience générale
Very helpful.FERDINAND M. | Premières impressions
Le client n'a pas laissé de commentaire.Jonathan B. | Expérience générale
Le client n'a pas laissé de commentaire.Gessie P. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas T. | Expérience générale
Le client n'a pas laissé de commentaire.Eugure L. | Expérience générale
Le client n'a pas laissé de commentaire.scott k. | Premières impressions
The storage unit # 1102 that I had I believe was over priced, But it served it's purpose, I now have moved on to greener pastures...GOD Bless !!!MARC N. | Expérience générale
All the Staff was very professional and helpful.Manfred S. | Premières impressions
A very good experienceJOHN M. | Expérience générale
All went well during the time that I rented the facility. Very happy with the services as well.Margaret A. | Expérience générale
Unclear information from rep at store, delays, no inquiry to customer preference.Alejandro M. | Premières impressions
I found everything to be perfect for my needs. The cost was reasonable and I had no problems with anything at all.terri s. | Expérience générale
basement level unit. Water consistently leaked Into unit after rain. Unit filled mice feces. This area should not have units rented. Too wet. Staff good, friendly, nice.Denis B. | Expérience générale
Overall a good experienceSusan G. | Expérience générale
very helpful,DONALD F. | Premières impressions
Uhaul Nanuet, was rhe best service i recieved!Gordon A. | Premières impressions
Awesome!Clarence F. | Premières impressions
Besides the high price for storage, my experience was flawless.Charles R. | Expérience générale
Employees Tynisha Roberts-Davidson and Eric the GM showed deplorable and disrespectful customer service when addressing an issue one of your reps created on my acct , case was open see ref # 2193830Giselle O. | Expérience générale
Storage is perfect thank you.Baton B. | Expérience générale
In the hardest time in my life loosing job and place of residence. I was supported not to loose everything.christian m. | Expérience générale
Customer Service really was great. If I ever need a storage again I will come here again. Thanks againSHONTIA S. | Expérience générale
Just Great service all the tine.REGINALD D. | Expérience générale
Outstanding service and very convenient. Will recommend this U-Haul to others.Edward D. | Expérience générale
Very nice people work there...very helpful.NEIL D. | Expérience générale
The facility was very clean and the people there are professional and helpful.EDWARD N. | Expérience générale
The staff was great and very helpfulRICARDO B. | Expérience générale
Frankly, it's been one of the most harrowing experiences I've had, as I couldn't get the very truck I'D ALREADY PAID FOR when my willing friends came to pick it up. And I haven't been able to move yetmarianne o. | Réservation
Very dingy and dirty, pools of water by units and garbage all around.Marian G. | Expérience générale
Would be helpful if the carts were larger so you could move dressers and couches. The elevator is large enough to handle them.Gerard D. | Expérience générale
Especially please with the staff.Daniel K. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Nous offrons la plus grande sélection de l'industrie!