Évaluations des clients U-Haul Moving & Storage of North Bergen

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Moving & Storage of North Bergen

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Emanuel P. le

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Please call me at 973-636-9297 if you ready care about customer service. Mr. Pinzoni

Mirtha Z. le

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Le client n'a pas laissé de commentaire.

Lynette R. le

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The young lady that took care of me has great customer service . Very helpful

Juan J. le

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Le client n'a pas laissé de commentaire.

Carlos P. le

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Le client n'a pas laissé de commentaire.

Yeuri J. le

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Le client n'a pas laissé de commentaire.

EMIR G. le

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Le client n'a pas laissé de commentaire.

Tyshawn H. le

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This location was not the issue, minus the fact that they have one driver who can't deliver when he's not working. The issue was the overall experience with Uhaul and moving. Uhaul is not on the customer's schedule. The customer is on Uhaul's schedule

Diamond Q. le

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Le client n'a pas laissé de commentaire.

Winson W. le

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They charge a $20 fee to drop off your rental “after” hours and I was not told about this. This is the first U-Haul I have rented at that does this. If I were you, I’d find another location to rent at.

victor T. le

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Le client n'a pas laissé de commentaire.

Thomas R. le

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It was a great experience using U-Haul to move

hongsheng X. le

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Uhaul changed my pick up location to more than 30 miles further away, without asking for my choice, wasted my time and gas Uhaul changed my pick up location to more than 30 miles further away, without asking for my choice, wasted my time and gas Uhaul changed my pick up location to more than 30 miles further away, without asking for my choice, wasted my time and gas

Scott Z. le

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even though my battery was replaced for me before I started my trip I noticed that it was not cranking the starter very well. They should take notice to things like that a little better. Also I was a quart low on oil. The team was very helpful in resolving the issue of the battery and they also had replace two tires for me before I left. So overall I have to say they did a great job.

Mark G. le

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Put some wd40 on the cargo doors.

Kimberly R. le

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people are nice

belkis G. le

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I just didn’t like it when I went to return the truck , I couldnt do the return in my cell because it was saying the code was wrong . So I dicide to call 1-800 but this people make weist my times , they put me in hold and they dropped my call after 30 min in the phone . I call two more times and they didn’t help me Ethier , one of them supposed to send a link , I was weating , never receive after one hrs waiting,I left because I was very tired after the moving and I was wasting my times for nothing.!thanks

Michael S. le

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I was actually blown away at how incredibly efficient and easy it was to rent a van from this location. All the workers were extremely friendly, competent, and professional. The entire process was quite impressive.

John R. le

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Le client n'a pas laissé de commentaire.

Carlos P. le

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Le client n'a pas laissé de commentaire.

robert C. le

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Le client n'a pas laissé de commentaire.

Christine G. le

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Le client n'a pas laissé de commentaire.

arjun K. le

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Le client n'a pas laissé de commentaire.

marcia C. le

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So bad,I don't recommend to nobody. They have to much potential but the people are to unprofessional and they don't know how to run a business like that. I hope never use them again ever in my life.

Zeila F. le

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Great customer service, very satisfied.

Alexis S. le

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the manager had a question very kindly and I explain myself very well.

Juan L. le

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Returning the vehicle a little confusing, overall excellent experience!!!

Karina M. le

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improve your sight so the customer can submit there photograph

Steven S. le

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I rented a number of accessories, dollies, moving blankets etc. There was no process to return these to my original rental location. I did not require them and did not have room for them in the move. The location took them back and provided a handwritten note on my contract noting the return. I am concerned I will be charged for these items unecessarily.

Chris W. le

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Everyone at the U-Haul 6701 Tonnelle Ave was exceptional! They were always very helpful. Yes, I would recommend anyone and everyone to use this location.

Miguel S. le

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Very good service overall

carlos R. le

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Le client n'a pas laissé de commentaire.

Kevin K. le

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Le client n'a pas laissé de commentaire.

servia m. le

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Perfect

Paulette P. le

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Staff was very professional and courteous great team..

juan s. le

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My experience was very nice, considering the amount of stress dealing with the moving process. The staff was very professional and helpful.

christopher W. le

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Everyone's help was exceptional. I was made to feel welcomed and accommodated at this facility.

boris i. le

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. . .

Rachel R. le

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The online interface is clunky and about 10 years behind the times. It was frustrating to use. The car tow trailer we used was faulty. I was overcharged for insurance while the truck was stored for 5

Patricia D. le

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Pleasantly surprised. Overall experience went well from renting a truck to the storage. Clean facilities as well which was important for me for the storage unit.

yisbet p. le

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Excellent service

Transcontinental Gas PIPE L. le

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Excellent service

dionis b. le

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My only issue was that the roll away later was broken and every time I rolled it to get up to my storage unit it was uneven almost causing me to fall.

emma p. le

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Very polite and courteous service .. will use again and refer customers!

Blas S. le

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Can you plz signal access to premises from tonelly ave south by 67 st

ralph r. le

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Good

Carlos M. le

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Great Service and very Friendly

mark m. le

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Good experience

Jose S. le

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I've never had a more upseting and frustrating experience than the one I had at Uhaul Yesterday, this space won't be enough to explain my frustration. It will be helpful if someone contact me.

victor c. le

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The agent is a excelente person

cesar a. le

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Good!!! Ezcelent services Thanks.

debora y. le

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Everyone was really helpful and kind! Thank you!

Jeffrey M V. le

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I was pleasantly surprised by how efficient and friendly this place was. I rented a truck and a storage unit. Everything went flawlessly.

peidong y. le

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Friendly and efficient staff.

kristal b. le

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Very horrible service... it’s not my first time renting a Uhaul or renting out a storage unit from this place and it’s the first time I had a horrible experience with the Uhaul renting truck

Paul P. le

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Awesome team and experience!

Yesenia S. le

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Everything was great, the only thing that would of made it excellent was if i had gotten the one free month at the beginning instead of as the second month.

Rose T. le

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It was a great benefit to be granted a free month of storage with my rental. Unfortunately, I am unable to afford anything longer. The staff was attentive, personable and professional.

LORENA R. le

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uhaul charge the monthly payment even when l let know l move out l hope so they return my money

Alexander B. le

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Everyone were very helpful!

Byron W. le

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Great staff. Was very helpful and kind even as they were trying to close out for the day. Storage facilities are VERY clean.

shankar d. le

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All good

francisco t. le

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The lady that took care of me was excellent and answered all my questions like a pro !!

Charlie J. le

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Sensors for lighting could be better otherwise great place for storage

jorge m. le

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Very nice staff 👌

Harold P. le

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The truck went fine no issues there. But the front desk people really should only deal with client in front of them. There were too many times where I was put in hold while in the phone

yanna a. le

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He was very polite.

Josephina F. le

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N/A

Dmitry K. le

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Very helpful staff

vanessa a. le

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Horrible service. Will never rent a storage at your Facility again.

Mayk H. le

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Staff were professional . Only draw back was ramp was covered with snow and ice . Moving my things was challenging . Did drop my dresser on floor because of it .

ASAP R. le

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The staff of U-Haul are simply the best.Very attentive and professional. We at ASAP Road service will like to give thanks to all your staff.

elizabeth c. le

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The manager michael was great on the day I made my reservation. They had issues finding my reservation but they helped me to the best of their ability to get that fixed.

jorge m. le

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Very nice 👌😊 The best service I will recommended ty

Jake B. le

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Haven't had great experiences with U-Haul lately but this one went very well. I had some very strict windows and the driver ensured he could accomplish the job and keep me out of trouble. many thanks!

Nila S. le

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Place is amazingly clean, staff is friendly and accommodating. Love this place!

Rosanna P. le

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Their service and the employees are absolutely helpful!

CLEVELAND B. le

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GM Micheal Aroujo is Great....Thats all i will say

Kevin C. le

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Everything went smoothly but there was no one present on site to assist with U-Box once set outside for our access/entry.

scott e. le

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Safe storage gave me a cheaper price for a 10x10, got charged a lot for a simple small move never again very difficult to access property

louie w. le

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I’ve never been more Satisfied to any other U-Haul storage or any other you or any other stores like the one in North Bergen U-Haul storage it every which way that they could be satisfied me very well

edagar l. le

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Good customer service awesome.

marcos c. le

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One of the advantages a storage facility should have if a customers option of whethe they want to have automatic payment or not. this place just dosent give you that option, so the customer is forced

Derek I. le

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WAY too many issues and not enough space allowed. Needed to involve corporate got no help. Don't appreciate coercion tactics and lies by agents. DO NOT USE THESE PEOPLE FOR U-BOX MOVES!

Juan A. le

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Front desk employees using cell phones while customers are waiting to be serve it is unacceptable and even worse when are dealing with personal issues that no one is interested to know

Jeanine B. le

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Thank you!

jasmine g. le

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Always received great help from everyone!

Lucila D. le

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Muy agradecida es la primera vez que uso el servicio de U-haul, excelente servicio. Lo recomiendo cien por ciento. Gracias.

Felipe V. le

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At this location, it seems pretty standard for all employees to just seem careless and rude. I’m always uncomfortable when getting to this location and I never see a smile in any employees faces

ADRIANA B. le

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Good service.. Thank you

Ashraf K. le

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Thank you for everything

abigail h. le

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The storage has everything I need both the service and staff. Thank you

Stefan F. le

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no further comments

michael s. le

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The absolute best part of this facility is the manager Michael. It is purely because of him that I would return and recommend this place. You cannot do any better.

Tom R. le

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Nice and friendly service.

Gilbert D. le

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Absolutely horrible. They did not even look at me when I came in to tell me they were busy. Both were on the phone. When one was finally ready she didn't want to help me and passed me over.

paul o. le

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This was done by telephone and online. I did not visit the facility. Maybe an additional answer of Does Not Apply should be added to the Rating Questionnaire.

Edgar Z. le

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Michael is the best

Taj madona M. le

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Everytime I have went to this specific UHaul, I get treated amazingly. Michael the manager and his staff are attentive, helpful and do a great job keeping the facility and the trucks clean.

SHIQI D. le

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good

Felipe V. le

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Facility is great. The only downside are the employees who always seem to be unhappy and bored. That genuine extra smile would go places

Christopher T. le

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Had an average experience

michael a. le

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Great location

Robinson D. le

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Front desk clerk notified me I would not be eligible for 1 month free because I rented U-Haul van from Jersey City location.

yoshiki h. le

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   Excellent                   

Neil M. le

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Get staff Thanks!

Carmella R. le

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great

Robert Y. le

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Dina was very pleasant and helpful

Chris M. le

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wagner did a great jb

EUGENIA H. le

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The location was clean, the staff was friendly and helpful explaining the procedures. I would recommend this storage location.

June S. le

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Wagner gave some of the best customer service I have seen in any industry. He was totally on top of things; always knew exactly what was going on; always helpful. Highly recommend him.

Fransheska C. le

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The lady manager was rude and disrespectful and everyone called 24/7 for payments, it was super annoying. When I went to take my stuff out , they gave us a hard time . Wouldn’t EVER use this again

steven v. le

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Speedy customer service. Always a smiling staff. Profesional and knowledgeable.

David L. le

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My confirmed 24h access was not processed on THE DAY OF MY MOVE. I spent hours packing to get there and get Access Denied. Site nor GM have responded 2 days now. Horrible.

aricapa v. le

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U-HAUL the best!!!

vijay p. le

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Nice & good

EMMA Y. le

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This store’ all staffs are so nice and helpful

Andrew H. le

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We rented to uhaul boxes and Wagner was great to work with picking them up and dropping them off.

LEAH F. le

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Was very satisfied from the time I pulled up til the time I moved out. The staff had always been the best part and very professional and helpful.

nairoby d. le

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The representative and manager at this organization are very unprofessional.

Jose S. le

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I have only one suggestion, the lights turn off too soon and I had to walk to the end of the corridor many times to activate the motion detector. They should last longer

karina g. le

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Great

DONALD P. le

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The staff was very supportive and clear

Carla D. le

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Terrible customer service and the attitude of the folks on site was the worst I've experienced. Acting as if my call and appearance there was a nuisance to their day.

Moti T. le

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A

Carmen B. le

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No good service

Libby M. le

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Michael was extremely helpful and went ‘the extra mile’ to make things more convenient for me to pick up my U-box and U-Haul truck at the same location.

nury t. le

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It was my first time renting an storage,and the staff was so friendly, professional and explain me everything. I feel so comfortable and I'll recommend to a family and friends.

nidia r. le

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Customer service is a little slow.

Alien T. le

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Wonderful service great experience...

Sophonie S. le

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Staff was rude and uncaring. I called to confirm a time to unload my ubox and was told that it would be outside. When I arrived, it was still in the warehouse. Will never use uhaul ever again.

Julio C. le

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Great facilities but unfriendly staff.

Nina K. le

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No further comments.

Mary G. le

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I would have stayed at your facility if you were in my hometown! I loved your facility but needed to be closer to home.

jonathan r. le

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Lady at front desk sent a helper to take pictures of storage, sine u had my 2 year old son. She didn’t make me walk back downstairs - this is customer service

pedro m. le

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None

anthony k. le

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A most friendly & professional staff!

steven B. le

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excellent U-haul storage facility. Clean, new...very helpful staff and great hours!

annie l. le

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Great

MICHAEL L. le

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Friendly, helpful, and attentive.

Yasuyoshi K. le

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Very good