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Rebekah MCustomer Reviews for U-Haul Moving & Storage of North Lincoln
Testimonials From Recent Customers
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Good staff, very helpful.
jeffrey d | Premières impressionsEverything was great! Thanks!!
Rocky RFor the car trailers, just mention that the side guards need to be lowered. Or better yet, put a sticker on them to that effect.
Tibor MNot a lot. The guy who checked me out dealt with a tough situation with a difficult customer before me and handled it very well. I had no issues with my transaction.
Jamie RStaff were friendly but took me FOREVER to get hold of a real person! Also, informative text messages were sent AFTER box was already picked up. Would be more helpful if reminders and "on the way" text messages were sent in a timely manner
Kirstine EWe have used u-haul many times over the years!
Shelley F | Premières impressionsRien
Linda DEveryone was extremely helpful and friendly.
Sarah JThe building and roosters are clean. The security is very good and the staff is outstanding. David Perez, the General Manager was great. Answered all the questions and got us set up. He's also very good with people. This was a great find.
MICHAEL M | Premières impressionsMy storage unit had had some things removed from it that were expensive that I could never retrieve again 55 inch television and antique toolbox with tools in it a bag that had expensive hair cutting shears and a case that had Clippers and trimmers in it I had called to see if we could look at the footage because I had not been there from March 1st to March 17th when I moved out and I was told that I was should just had insurance on my stuff well I think that the security part of my belongings being taken from the unit c25 should have been at least checked into and looked at the camera footage to at least help me out with police because I need to know who was in my storage and I'm sure that we would have been able to figure this out if I would have had cooperation for the footage on camera it shouldn't be that difficult to look at the camera footage from the dates that I had confirmed that I wasn't even in town to go to the storage unit what had happened was I sent the keys to my oldest daughter in the mail and when she got the letter it had been broken into and the keys were stolen to the lock for c25. I called the very day that my daughter got the envelope which was March 5th and was told that they couldn't change the lock for me because then that would make them liable for the contents of the storage unit which at this time if the storage unit would have been secured knowing that the keys were out there somewhere and somebody else's hands then I would not have lost my belongings. The police department has been notified there will be an investigation and I'm hoping that the footage from your cameras and your security system would show these items were taken and it was not me or anyone in my family. I'd never had a problem with the trucks that I've rented I never used the storage unit before and I do believe that I should have some cooperation with this before the police get involved the police are going to be asking for the footage and I'm hoping that the footage is found. I'm not happy I have lost a lot and I cannot retrieve those things financially.
Sue M | Expérience généraleOur family always chooses UHaul for our moving needs. This location in particular, due to the efficiency and overall outstanding customer service.
Deanna SGreat Customer Service
DAWN HThe lock on the box holding the key was difficult to open. The gentleman that received the vehicle on return was very helpful.
Jonathan KWas sent out on a 3 000 mile round trip with trailer tires that were extremely cupped, with one tire showing belts. We made it to Florida and Uhaul replaced both tires. We should be compensated for a day due to trailer down time/travel delay caused but this.
Thomas GBest Uhaul location I have experienced. Staff is responsive and professional. Wont hesitate to recommend this location and use in the future. Keep up the good work.
John E | Expérience généraleStaff was courteous and professional. Checking in and out was easy. Facility was clean, organized and well kept. Best Uhaul location I've ever been to. Je les recommande fortement.
John EThe truck had mud on the cab and on the side of the box. This was the only issue I had
TRACY GEverything was perfect
Enes SStaff was incredibly friendly. They helped me with my storage unit and provided clear directions to access it and checking in my uhaul trailer was effortless. I highly recommend this location.
TROY O | Premières impressionsOver all, my unit was exactly what I needed. My only complaints would be that the price jumped dramatically for me after more than five years of loyalty! The unit was very susceptible to dirt and duty debris .
DON G | Expérience généraleMore employees would be faster service
JESUS MThe directions they give you to find the key are wrong took me over an hour to find the key then I called the customer service and they hung up on me very rude
Elisabeth GFrom truck and trailer turn in to unloading and storing household goods the entire process went smooth and trouble free. Highly recommend this facility and would not hesitate to use in the future.
John E | Premières impressionsThe gentlemen were busy but were very helpful and kind. The process was smooth.
Melissa K | Premières impressionsHave more communication with the people, were drop off the equipment it's really bad.
Jessy LEverything from the human side was fantastic. I found the website and app to be very unstable to use and it was frustrating/a lot of uncertainty alongside doing things over to get it booked online.
Nicole HThe windshield in the truck was very hard to see out of like there was a fog on the inside the windshield wipers were horrible this made moving in the rain very difficult. I've rented several trips from you guys and this truck may need to be serviced. It felt like it was struggling.
Marie RThe General Manager is extremely kind and welcoming. Very impressed with the facility and how he manages it.
ETHAN B | Expérience généraleNicely ran respect employees
Nick Z | Premières impressionsOnly negative was there was less than a?1/4 tank of gas. Other than that, excellent service.
Lawrence LFix your 10 foot trucks. Don't lie about the gas levels.
Ryan DGentleman at the front was very helpful in helping me with my reservation. The app was giving me trouble and he quickly got my uhaul checked out to me. They even had it warming up for me when I arrived due to it being -11.
Dillon SThe guy who helped me was very nice and helped me get the right vehicle!
Lisa BService was awesome! Very professional.
Tayl PCouldn't get the lock open and needed assistance. The personnel was great!
Amy BI wish that I could drop off the trailer wherever I wanted, without a fee or with a small, barely noticeable fee.
Tanner CThere was a wheel bearing on the trailer that was missing the outside dust hub cover and the bearings were open to the elements and lacking grease. While it never caused problems, however I was worried about it the whole trip. It needs to be fixed before causing problems.
Ted KStaff was extremely helpful.
Sukaritamu BEverything was great
GEOVARY G | Expérience généraleThe customer service was amazing. The guy had me in and out in no time! I wish it was always that easy!
Brandon TFront desk staff always helpful. I have purchased boxes, rented a truck, and rented storage. They are always friendly and quick. I would definitely use this location again.
Sarah R | Expérience généraleEverything went great. No problems.
John HI only marked down the first question, because our unit was in a less than lit area. But I didn't feel unsafe, it just would have been nice to have some lighting as we ended up in the storage unit a few time after 5 in the winter and had to use our car lights to see what we were doing! Other than that, great location, staff is helpful and premise is clean and secure.
Linsey K | Expérience généraleThe posted hours are until 7. I arrived at 6:50 with the trailer. The employee that was there, made eye-contact through the locked door as he was looking out the door for his ride. He looked at his computer which I imagine was him seeing that he had already signed out and was deciding not to sign in. He then wandered about the store, up to the rack next to the door, continuing to pretend not to see me. He pretended for about 5 minutes, before acting surprised to see me almost in a comedic comic book fashion. He then talked to me through the locked door, saying he couldn't help because they were closed now. Eventually he did come out the door where I asked if he could check it in, to which he insisted the morning staff would. I then asked where I should put the trailer, suggesting I put it back where I picked it up from. After considering having me block the truck drop off lane with it, he settled on telling me to put it in a parking spot in front of the store. I complied despite being confident it is not what the "morning staff" would have wanted. I had the trailer dropped still before 7. The employee left the building promptly at 7 to his ride which was waiting for him. I then proceeded to fumble through the web link to check the trailer in. The link insisted on redirecting from the web to the mobile app download. After downloading the app, the link then correctly went to the website meaning I didn't need to use the app. I love the facility, it would be better for me if it was on the south end of town. The equipment is great. The employee just can't possibly be up to the uhaul standards, typically I have no issues or concerns.
Kyle PThe people working in the office were fabulous! We up graded to a 10/25 - they were so nice and helpful! I would recommend the facility to everyone !
jolene g | Expérience généraleIn and out fast. They know what they are doing.
Dean ENothing. It was an easy process.
Jim TEverything was great you don't need to change anything employee was very helpful I would recommend this store to everyone
Rob AThey are very understanding and helpful in helping me find out what size unit I needed. I is easy to see what size the unit are,with the demos. In the front of the store.
pamela l | Premières impressionsVery nice and clean area. Carts had working wheels that made the move in experience that much better.
Paul K | Premières impressionsThe experience was so so. Didn't really feel the connection with the employee he really seemed like he didn't care to be there. The professional courtesy and wanting to have a good buyer seller relationship was just not there and hope we do not deal with him again.
Shane GFast friendly and very helpful. Definitely would recommend this location for storage and uhaul needs.
TYOLYNN L | Premières impressionsFriendly and helpful staff. Easy process.
Linsey K | Premières impressionsThanks
Charlie Y | Expérience généraleThe 1st question asked about lighting; however there were no lights inside the drive-up storage unit. Otherwise my experience with staff & facility went very well. Merci.
jill c | Expérience généraleTop notch customer service and professionalism at this site!
DAVID HWell maintained and accessible
David S | Expérience généraleGreat customer service . I will definitely use this location again.
Jamie T | Expérience généraleJust continue
cruz sVery friendly and helpful staff working there!!!!
barbara s | Premières impressionsThis in my favorite place for climate controlled storage. The isles are wide enough and the roadways allow for easy access to load or unload. Not much better than this. I do think this is the best storage location with numerous option in Lincoln.
Cheryl J | Expérience généraleYour people at this location were awesome. They deserve raises. Your corporate fee structure is dumb and Penske is easier to use. Seriously don't try to hide your fees make it as easy as possible for people to rent the things that bring in revenue. I liked the estimated number of gallons of gas to properly refuel. That's a legit thing to include on the rental agreement and should be an industry standard. Again, the people working here were great. Give them more money.
Christopher RThe closing employee was so kind and patient with us as we finished unloading our truck into a storage unit.
ETHAN BOne thing I thought was kind of weird me and my girlfriend spent 16 hours in the truck driving neither one of us smoke, and when the guy went in to check the gas tank and mileage, he said he found a pack of cigarettes right where I kept my coolers drink the whole time very confusing And that’s one thing when we picked it up it did have a little bit of a cigarette smoke smell to it
BRIAN BExcellent service!
randy aCouldn't have asked for a better guy helping us. The guys behind the counter were great! Merci
Amy Othis is the only self-storage facility with climate control that gets top scores for 3 reasons: 1. lots of climate control units with second floor options; 2. units are EASY to access via wide driveways and elevators; 3. these units are secure, in that EACH one has an alarm. I've safely had items stored here while being on the road for several years. Hard to beat this location.
Cheryl J | Premières impressionsthe cargo area had not been swept out -- otherwise the vehicle was in excellent condition and NEW -- thank you
Cheryl JThe guy at the front desk got me in and out within 5 minutes. Very polite person. Guy outside helped me get to my vehicle. U-Haul worked really well and moved my stuff with ease. Thank you very much.
Bryan GThe guys who helped us were very nice, friendly & helpful.
Roxanne SMore employees
JESUS MAssociate at counter didn’t tell me when to park truck at drop off so I had no idea if I was supposed to put it in the same spot or somewhere different.
Caeli HExplain and show how truck works for first timers.
Chirino YKeep up the good work. Thanks
LONNY CGood storage except the fact is that they had raised the rates to an amount that wasn't affordable considering how small the storage unit was. It simply wasn't worth paying and didn't make any business sense. Other than that had great service throughout the years.
dean l | Expérience généraleIt would've be nice if access hours were later than 5pm on Sundays.
ana m | Expérience généraleGreat guy in the office! VERY friendly and helpful - made sure I totally understood all the check in and security.
jolene g | Premières impressionsThe young man who was helping me was hateful and demeaning, he humiliated me in front of other customers and kept chastising me for trivial thingsi
gary b | Premières impressionsAwesome space for storing.
Richard P | Online Move InVery well kept and maintained. Clean, well lit, and great security measures in place. Staff always friendly and helpful.
Ross B | Expérience généraleAn excellent, clean, secure facility with a great staff!
Brian H | Expérience généraleThe employees were awful and very unhelpful. I planned to store my things and my parents talked with the facility prior to me moving my belongings in. The employees said that no one talked to them and I did not have a unit only a reservation. They could only give me a larger unit and did not price match for the unit that I reserved and wanted. From my encounter with the employees, they did not know much and could not help any of the customers that had problems. Problems happen, but you need to have a good solution and this U-Haul did not.
Alydda V | Expérience généraleStaff was very friendly and helpful. Facility was very neat and clean. Exceeded my expectations!
PAUL W | Expérience généraleTruly could not think of a more reliable, affordable, and clean service than that offered at U-Haul. Simple process to get a unit and felt confident no items would be stolen or damaged by the climate controlled and multi-level protection offered by indoor facilities with alarm systems.
Cody H | Expérience généraleText messages for survey are obnoxious
Kimberly S | Expérience généraleI would have liked my storage room to be pro rated. When I first called and spoke with an employee I wasn't under the impression that my payment dates would being right when I started because if I had known that I would have pushed back my start date due to when I got out.
Peyton H | Expérience généraleI was told that the unit would hold everything in the large truck. It did not. I had to find a family member to sto
Cynthia S | Premières impressionsI informed a employee that I would be out on the 24th of June a week before. Did not recognize him. Said ok he would take care of relaying message to?. Also I was out by 24th. Removed lock on 25th. Overall happy with experience.
mark d | Expérience généraleManager was very accomodating & helpful. He addressed all concerns. Location of storage unit was on same side as where sun hits & raised concerns about goods getting too warm.
Terri G | Premières impressionsIf I could give 0 star I would Staff was rude, racists and had no customer service skills. I was locked our of my unit for 3 of the 4 weeks I had the unit with no explanation.. I would not recommend this place to anyone
Marilyn P | Expérience généraleOnline reservations need to be clear that it isn't guaranteed. I had to change my 10 x 15 2 two 5 x 10 which wouldn't work. Management changed to a 10 x 10 & I had to keep both 10 x 5 couldn't just get one incase I didn't have enough room. My mover was amazing & got everything in the 10x10 & I could cancel 2 5x10 units. Management was good & tried to make things right for me.
Linda H | Premières impressionsI understand the necessity of security and respect and appreciate your commitment; but easier directions for entry and exit would be nice
Maria F | Online Move InStaff was helpful and friendly when I rented and when I made them aware that my door was broken on April 11th. This is the reason why I vacated the storage unit. The door is still broke and required 2 people to open and one to hold up in order to go in and out of the unit without being bent over. I realize staffing for maintaining your properties is an issue, or at least that is what I was told. I dont think I should have been charged full price for the unit especially after multiple pleas to please fix the door.
kristine M | Expérience généraleEmployees made my experience at uhaul so easy!!!
jacob s | Premières impressionsThe staff was helpful and kind.
Kenneth S | Premières impressionsI asked staff if the unit was 24 hr access and he quickly replied no. But upon move in I see signs that say 24 hr access available upon request. I would like 24 hr access due to hrs I work and sometimes not being able to get to unit before 10pm
Marilyn P | Premières impressionsAnson and David were both very nice and helpful. Everything was easy.
heather w | Premières impressionsI love your facility and would you use guys again in a heartbeat. The staff is wonderful also. Thank you and I appreciated my time with you all. Sincerely, Kimberly Lange
kimberly l | Expérience généraleThanks!!!!!!!!!
jeffrey d | Expérience généraleWas a good fit when we needed it.
Carmen K | Expérience généraleThe manager and weekend staff were excellent. The full time staff lied about hours, would forget to unlock storage doors making my unit unexcessable, and would be too distracted with other things ( such as a video on his phone or the long line of people in the store to communicate with us effectively). When I was in my storage unit during posted hours but he wanted to lock up early he moved one oak case and one of my boxes that were a friend's and not mine on the ground roughly. This broke many things, and as I am disabled, and could have moved the items from the cart to my car but not the ground, I dislocated my right shoulder doing so. I'm still having issues with it and that was in February. I had also issues when I brought in a card to update my account and gave that card to that employee to update the account for me. He did not do it and I was charged a late fee the next month when the wrong card was charged and I came in with both cash and the correct card on time the next month to make the payment. The manager only refunded me 2,5 of the late fee which was his right but it was due to his employee's poor performance, not mine. When my fiance went to rent a truck for the weekend from that store to do a one way and recieve a free month of storage, that employee also messed up that booking and we ended up paying about $100 more than it cost me last time to move over 100 m iles away for the same amount of days and miles. I think we are done utilizing uhaul at this location even though it is the closest to our new home. It's a real shame too because uhaul has always been my favorite place to buy and rent moving equiptment and has always had excellent storage facilities and I would normally give them a 5 star rating.
Kathy W | Expérience généraleI can't believe how easy it was! I highly recommend this facility and it's helpful staff.
Cathy D | Online Move InAnson was great. He helped to choose the right size of the storage.
nazim k | Premières impressionsIt took 5 minutes to get the truck I needed and my storage was easy to find.
zayveon w | Premières impressionsLate fees were a killer...if u got behind it was hard to catch up!!! Especially with this economy!!!
Jeremy C | Expérience généraleToo many entry and alarm issues during my 8 months if storage use.
Brenda B | Expérience généraleThe self serve app option was so convenient for me and for my busy lifestyle. Uhaul made it effortless from checking in to checking out. I will definitely use them again.
Joyce M | Expérience généraleThey have clean units and very spacey as well. Thank you for helping my family store somethings we didn't need at the moment. And the employees were wonderful and kind :)
iman a | Expérience généraleManager was very rude. Told me I would not be able to fit the contents of my U-Haul in my storage. For no reason took the keys to my U-Haul from me and at one point took the U-Haul it self. I had to call my attorney to get him to give my U-Haul back so I could unload the last of the contents. My over all experience with this facility was horrible and I will not recommend this facility to ANYONE. Matter of a fact I do the exact opposite.
Amy M | Expérience généraleCustomer service was excellent!
Lupe H | Expérience généraleGood place!
Shane M | Expérience généraleVery convenient and well maintained! Having the storage unit during our move was very helpful! Merci.
Diana B | Expérience généraleThere were a number of times where I’d stop by and the automatic door would not open even before office closed.
Nicholas H | Expérience généraleMuy bueno lo recomiendo
Toams P | Expérience généraleDave and everyone else are very friendly.
JEFF H | Premières impressionsThe were so helpful. They explained everything. They were awesome and friendly
Karen B | Premières impressionsStaff very helpful and professional
Ray T | Premières impressionsIs there a pro-rated/reimbursement option? We got two different answers on this. If we only use the unit for 3-4 days into a month, can we be reimbursed for the difference? We were told two different things!
Jeremiah T | Premières impressionsAs always, courteous, kind and professional.
Wayne R | Premières impressionsThere was no lock left in the unit. We had already packed out items and drove there the email confirmation had said a free lock would be in the unit and it was not.
Natalie M | Online Move InVery convenient
Mallikarjunaiah M | Premières impressionsWe stored over summer only. Very good experience. Will use again.
Denise G | Expérience généraleEasily accessible and secured. Easy to get stuff in and out of.
MARKAUS S | Expérience généraleBeing remote and organizing for UNL student was easy for me and her. Thank you! We will be back.
RYAN F | Expérience généraleGreat facility - clean and secure. The staff were always very helpful.
Teresa S | Expérience généraleI've not rented before so I don't really have anything to compare it to. We had some issues with setting the alarms off several times; thankfully staff realized we were moving in and shut it off for us. My original unit wasn't big enough and I was able to easily upsize without problem. So far so good.
michele K | Premières impressionsCouldn't unload my truck rental due to instructions not fully told correctly. Also my reserved storage unit size I had set up for a week was not available when ready to pick up the truck. Though was accommodated. Worked out fine.
Audra M | Premières impressionsS.O.
Abigail J | Premières impressionsI love Uhaul, it's not that easy calling customer service which is why I always try and use the app and self service.
Joyce M | Online Move InHow long does the alarm stay disarmed? We had a long move in process with many people involved and set off the alarm a couple of times despite our best efforts to follow the rules and instructions. Still not sure why the alarms went off or what we could have done differently? Very disappointed that the nearest elevator was not working so we had to carry items a longer distance. Disappointed that I was unable to reach anyone directly from U-Haul after hours to ask an important question. Good facility though and glad to have it. I think it is wrong to advertise a 10x15x10 unit when that size of unit was actually two units with two locks.
Mark S | Premières impressionsVery friendly,
Steve V | Premières impressionsVery well ran business.
Matt E | Expérience généraleThe staff at this location were helpful and accommodating. I felt that my belongings were safe. I liked the arming and disarming function for my storage units. I recommend this storage facility for your household needs.
Marlea T | Expérience généraleUnfortunately the website was not working for me to secure unit on my own so I had to call customer service twice and even then they still couldn't help figure it out. By the time I finally figured it out on my own and the website started working, I found my units and one of them was locked up and I could not get into it and the other one didn't have a lock inside so I had to go by my own lock so I could unload my vehicle. It was a very stressful experience and overall took approximately 2 hours to figure it all out, when it should have only took like 15 minutes.
Michelle L | Online Move InEveryone we have had contact with has been fantastic.
Dixie j | Premières impressionsMr. Perez, General Manager was excellent. This facility is easy to get to, extremely clean and the staff were excellent!
Linda F | Expérience généraleDavid Perez was extremely helpful on the phone & in-person. Since we only needed the unit for a week, he allowed for the drive-up. Staff was great when checking out also. No issues.
Linda F | Premières impressionsMy storage unit was not the cleanest when I moved in, but I swept it out leaving it cleaner than when I moved in! There is no light in the unit itself which is kind of a pain! You aren't allowed to see what you have in your unit! Lol! I have had other indoor units with a U-Haul facility and they have the motion lights inside the units also!
Stacie S | Expérience généraleI was confused that we had to enter my code to disarm and to enter the building. At first, I thought any keypad was able to disarm/arm the unit. Today we were in the unit for a few hours before leaving. The alarm sounded several times. Was that us causing the alarm? If so, what do we need to do differently? The unit did not have a lock in it so we had to go to the office to get one.
Diana B | Online Move InDavid Perez. Great guy to work with!!!
Sandra B | Expérience généraleBeen a customer for a long time. This particular facility. Hands down the Best Ever. These folks bent over backwards for me. Top shelf crew & property.
John S | Expérience généraleDavid was awesome to work with!
KARLA C | Expérience généraleJulian was fabulous.
MICHELE L | Premières impressionsFriendly knowledgeable
jeffrey d | Premières impressionsI've dealt with U-Haul a few times over the years and each time I was satisfied with the service and equipment I received. But the service I received at this specific U-haul center located at 1930 Fletcher Ave was the most understanding and helpful service I've ever experienced. Major kudos to David and Amanda for working with me to ensure my move went as smoothly as possible. Several problems came up during my move and they went out of their way to help me. Thank You so much to you both. I absolutely recommend this location to anyone needing moving equipment and assistance.
BILLY R | Expérience généraleMerci
Cheryl P | Expérience généraleAucun
ronald p | Expérience généraleAmazing customer service,, very detailed and thorough with discussing the facility and time frames and rules and regulations. Would definitely recommend
Patience J | Premières impressionsDave was friendly, courteous and extremely efficient helping me.
Cindy H | Premières impressionsThe only problem I had was the access terminals at the gate were very hard to see and were difficult to use because of that
regina K | Expérience généraleI have worked with several people here & they have all been good people, friendly & professional. I especially like the young lady who is the general manager there her last name is Faulk. She is very helpful & knowledgeable & is exceptional at customer service. She has a great team working with her as well. Things have improved there since she has been there as manager.
Audrey C | Premières impressionsWas told that i could have acess to my storage unit till 10pm. Went there at 9pm and wasnt able to get pass sliding door. Had to make plans to unload stuff at a friends house. Very inconvinent.
Ashley P | Premières impressionsDoor on c 21 need adjusting.
john i | Expérience généraleSo helpful great experience
Joecella A | Expérience généraleYou guys go up every year, I wish cost of living raises went up like your cost
Antonia G | Expérience généraleLove the service always polite
Donell T | Expérience généraleThe place is clean & the people are great
James M | Expérience généraleLe personnel était amical et serviable. Process was super easy and quick. Merci!
Jessie T | Expérience généraleEverything was great. The staff simply do not pick up the phone when customers call. That's one star off. Other than that, everything was great. Price was competitive, facility was secure, and I would store here again.
Destry L | Expérience généraleThe staff at Lincoln Fletcher are amazing. Thanks for everything.
joan m | Expérience généraleThis was a very large and well maintained U-Haul and not only served very well for storage but also for renting trailers during our move. The only thing that would be nice would be a pager at the front desk as sometimes you have to wait a little bit for someone, but they are always friendly and helpful!
audrey c | Expérience généraleVery convenient and great customer service
Blake L | Premières impressionsEverything was smooth.
james t | Expérience généraleThese people go above & beyond!!! Which puts them in TOP ranking as far as Storage Units go!!! Moving stuff is not always very easy. They understand here…carts available!…putting up canopies over entries…Wow…for increment weather. They are always punctual & always ready to help! They keep the units clean and secure! They have supplies available. My kids were impressed with the storage unit I chose… It's temperature controlled…they do a lot of stuff to just make it easier!! Well, they are almost like family there to me!!! I have no complaints!!!
Sharon C | Premières impressionsTook 10 minutes for someone to even come in and help us. Then my access code will not work to arm and disarm my unit. They were unable to figure out why.
Sierra H | Premières impressionsStaff was always friendly and helpful. Never felt uneasy accessing my storage unit even after hours.
Michael h | Expérience généraleNo issues great place to store things staff was great and helpful.
SION O | Expérience généraleThe manager David was professional and courteous. He answered all my questions in a straight forward manner and made me feel that I was in good hands.
tammy m | Expérience généraleVery professional , polite , friendly and helpful staff . The Manager is awesome! Thank you guys.
Maria E | Expérience généraleGreat location awesome management
Giovani A | Expérience généraleWish the hours were 24/7 instead
Alyssa M | Expérience généraleStaff was not helpful when my storage items where being picked up by movers, didn't explain lay out of facility to movers and refused to allow movers vehicle into area, driver of moving van relayed to me he could of driven into the storage area easily, made process harder. They did however provide a uhaul truck at no charge to transport items from storage unit to moving van.
Frank I | Expérience généraleGreat place
Israel M | Expérience généraleStaff were very helpful and overall a good experience.
Clinton S | Expérience généraleHaving a climate controlled locker was a great perk!
Paul B | Expérience généraleVery nice facility reasonably priced but most of all an outstanding staff of people they’re very friendly!
david s | Expérience généraleThis have the be the best U-haul I have ever done business. I can really say they care about their customers. I recommend them to anyway that need and wants good quality service
Russell R | Expérience généraleWe had a great experience with this storage facility and it's staff. It is so well maintained and clean, I would recommend it to anyone who is looking for a storage facility. Easy to rent and were so nice when we told them we did not need the unit anymore. I would definitely go back here if we needed a storage space again.
Tommi J | Expérience généraleDope service all the way around!
Joshua C | Expérience généraleNever got notification of any security changes. Staff was rude and acted like they just didn't care. Would never recommend this storage place to anyone!
EILEEN T | Expérience généraleThe staff was very friendly and courteous! They really did help with what I needed. Merci.
Chris A | Expérience généraleThe staff at move in was very helpful. The facility is clean and easy to navigate with very helpful carts. Thank you for a great storage experience.
Kathrine E | Expérience généraleDave and Jarrad were great to work witb.
Jeff c | Expérience généraleCheck in and check out processes were efficient and easy. Facility was clean and well-maintained. Easy to access.
Annalisa B | Expérience généraleI had been renting to climate controlled storage units from before it became a U-Haul location. Although I didn't have any negative experience with the old owners, the quality of facility maintenance and the expanded hours, especially with the office staff, were definite welcome improvements. These folks are super professional
JOHN P | Expérience généraleThis place is ran like a well oiled machine.
kelly w | Expérience généraleMr. Perez was very professional and I was treated like a friend. Excellent service. Thank you
JEFF H | Expérience généraleAlways greeted in a courteous manner and treated with great respect and value.
Rebecca G | Expérience généraleEveryone was absolutely amazing helpful, considerate, punctual and professional with a touch of fun. The property is very well kept the cleanest I've seen in all honesty. Thanks to all the staff for the wonderful storage and truck rental experience. Best wishes and thanks again.
Linnice M | Expérience généraleExcellent staff!
Janis G | Expérience généraleThank you and the young lady office worker in on 1 14 2021 was awesome! :)
sherryll r | Expérience généraleI didn't understand how to get in the storage unit after hours so my son called the manager cell phone and he answered. I was very happy to be provided assistance even after uhaul was closed.
Ruby W | Expérience généraleI thought was a little high. But was available when I needed one. Really helped getting a month free.
Susan H | Expérience généraleDavid Perez is great to work with!!!!
Mark M | Expérience généraleThe unit was very clean, recommend
ardith w | Expérience généraleeven though everything in the unit was ruined the customer service was beyond exceptional.
John D | Expérience généraleEasy check in and check out process. I worked with Jared and David. They were extremely helpful. Although this isn't the closest unit to my house, I'd rent here again in a heartbeat. Everything went so smoothly. Best storage unit ever!
NICK R | Expérience généraleAs an older handicapped person, I couldn't have asked for a more helpful management group to serve me, David Perez was phenominal. Thank you again for great storage facilities - Elizabeth Olsen
Elizabeth O | Expérience généraleWe worked with David and Ashley and will never find customer service like this anywhere!! They were always helpful, always willing to suggest products during our packing and moving, and were all around wonderful to work with!!! If EVERY experience with UHaul could be this good we would consider staying with them, but the company needs some work on their customer service -- go to David and learn how to do it correctly!!!!
Todd P | Expérience généraleConvenient location.
CAROL B | Expérience généraleThis has got to be one the nicest storage facilities I've ever used. The convenience of the carts outside our storage units was excellent! The kind courteous and helpful staff was the best!!!!
Neil k | Expérience généraleThe owner David was so helpful. Made my experience 10x better. Wasn't expecting to be this satisfied. Je les recommanderais sans hésiter!
Macy P | Expérience généraleDavid was great. Very friendly, and was easy to work with.
Steve L | Expérience généraleI loved and if I have to move or storage again I'll be back. Keep up the great work.
Cheree W | Expérience généraleYour business and staff made my move so easy. I was very happy with everything. Thank you so much!
Nicole M | Expérience généraleIt was a very pleasant experience. Would not go anywhere else for storage/uhaul needs!
Beverly S | Expérience généralegreat place to store! the staff was very kind and were ready to answer all my questions. super happy i went with them!
Carolyn M | Expérience généralefell on hard times but david worked with me so plz
kristy w | Expérience généraleVery professional and customer friendly
John V | RéservationEmployees were helpful and informative. if i need a unit again i would consider this location.
Michael W | Expérience généraleThe owner and staff were all so polite and helpful with the entire process. Communication was great. The units were clean. They made my long move so easy and I appreciate that so much.
Nicole M | RéservationI moved from Florida to Nebraska using U-Haul. When I arrived I received one month free storage. I was impressed with your business practices.
Deb V | Expérience généraleThis facility has all very nice employees! Plus David went above and beyond and I will be forever grateful! I'll recommend you every chance I get! Thank you so much!
threasa g | Expérience généraleDavid Perez was very accommodating and helpful. Went above and beyond to help make my move in and out as easy as possible.
Kyle C | Expérience généraleVery friendly and helpful staff.
Harold W | Expérience généraleGood place I’ll recommend all my friends if any looking for storage or usual rental.
NGOC N | Expérience généraleRobert was extremely helpful and very kind. Would definitely recommend you all to my friends!
Sheldon C | RéservationI like this storage facility, not only that they have control climate but has been good with me through the time I been with you all and I really enjoy the size of my storage cuz it the right size
kimberly l | RéservationI had a very pleasant experience, especially with the manager. He made sure everything was as easy and convenient as possible!
Lindsay H | Expérience généraleMy only comment is the obvious issue they are having with the absence of a security fence.
MIKE W | Expérience généraleStorage units r secure & clean. Office wise they didn't have their stuff together. The bill was messed up & took multiple calls and over 2 weeks before it was fixed and they locked me out of my unit!
TRACY C | Expérience généraleGreat place! Clean, well lit, secure and the staff are ver friendly and helpful!
SHELBY N | Expérience généraleEverything was great and the staff were very helpful!
Meagan W | Expérience généraleGood customer service
Annie B | Expérience généraleAwesome job! They really made the drop off and finding the storage space easy. Very good experience!
Robert G | RéservationThis place was great. The staff was very helpful and went above and beyond to meet our needs.
Tyrel F | RéservationToo expensive
Justin K | Expérience généraleWhile our experience at the storage unit has been good thus far, I cannot say the same about the moving truck rental as our truck was not available as confirmed.
Mariah N | RéservationAll the staff that I have dealt with have been very friendly and helpful
Corey W | Expérience généraleEveryone was very attentive and made sure our needs were taken care of .
Meagan W | Expérience généraleExcellent
Jeff R | Expérience généraleWas a great place the last 2 years. Once U-Haul took over it seemed to be more about money and less about the customer.
CHAD D | Expérience généraleNo problems
BARBARA D | Expérience généraleVery friendly, easily accessible, very clean units.
Jacklyn C | Expérience généraleMy entire household furnishings and personal property were stored for a year and a half. Everything is in good shape. It was great not to worry about it. I would highly recommend this storage site.
KATHY S | Expérience généraleGreat customer service and the location is convenient for me.
Darius H | RéservationI have used this facility three different times. . And every single time it is been a wonderful experience and they are very helpful and the place is kept very clean. I would recommend it to anyone.
TROY B | Expérience généraleGreat storage facility
TRAVIS T | Expérience généraleWould really like a climate controlled unit large enough for a car.
KENT P | Expérience généraleStaff is always friendly and helpful. The property is well maintained.
JACKIE S | Expérience généraleOne month in advance a 20ft truck had to call The Day I had scheduled find out where to pick it up did not have a 20ft available they said they had a 26-ft to Close to use another location 15ft.
ROGER L | RéservationNot a problem, just a convenience item. I wanted to get something out of unit after 10. I think it would be acceptable to allow access after hours a couple of times a month for things like that.
DAN W | Expérience générale